Rock Eagle: University System of Georgia annual computing conference, Oct. 22-24, 2003

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WELCOME
to the 32nd Annual Computing
Conference at Rock Eagle!
I want to welcome each of you to the University System of Georgia's (USG) Annual Computing Conference; a time-honored tradition and a valuable opportunity for professional growth. This year's program includes over 95 sessions covering a wide range of subjects, allowing you to tailor the Rock Eagle experience to your professional needs and interests. These sessions offer practical knowledge and hands-on experience that you can begin using immediately. Between sessions you can visit our vendors who will show you the latest advances in technology.
This year, we welcome over 600 attendees from every institution within the University System of Georgia. This wealth of knowledge and enthusiasm will ensure the success of the 32nd Annual Computing Conference. As we work to create the technological foundation for Learning Without Limits, your participation is invaluable.
Thank you for joining us as we share new ideas, forge new friendships, and work towards our common goal to make USG an environment for Creating A More Educated Georgia.
Enjoy,
Randall A. Thursby Vice Chancellor/CIO Office of Information & Instructional Technology Board of Regents of the University System of Georgia

Contents
Conference Services and Information................................................ ] Rock Eagle Map..................................................................................5 Opening Session & Keynote Address.................................................6 Conference Sponsors.......................................................................... 7 Program-at-a-Glance........................................................................ 8 Wedne'id_ay '.s Sessions........................................................................ 11 Thursday '.s Sessions.......................................................................... 16 Fridays Sessions.............................................................................. 22 Acknowledgments.............................................................................. 25 Exhibitors......................................................................................... 26 Presenters........................................................................................ 32 Moderators...................................................................................... 33
ROCI<
2003
Planning Infrastructure IT Leadership

CONFERENCE SERVICES AND INFORMATION

ATTENDEE LIST You can find the Rock Eagle Attendee list in PDF format on the Rock Eagle Registration page at http://www.usg.edu/rockeagle/re03/. You can print, open, or download the file by attendee last name, institution, or company. For questions about this list contact Kathy Ecker at (404) 4637965 or email her at kathy.ecker@usg.edu. NOTE: This list is not sold, traded or otherwise provided to individuals or organizations not participating in this conference.

E-MAIL ROOM Sponsored by Apple! Internet services such as Telnet, SSH, E-mail (POP & IMAP), and WWW access are available for all attendees in the International Paper Building, Room 2. Free ethernet connections (RJ-45) are also available for use with laptop computers.

Wednesday Thursday Friday

2:00 p.m. - 6:00 p.m. 8:00 a.m. - 6:00 p.m. 8:00 a.m. - 10:30 a.m.

CELL PHONES, PAGERS, AND PDAs As a courtesy to the speakers and other attendees, we ask that you tum off cell phones, pagers, and PDAs during all conference sessions.
CONFERENCE EVALUATIONS Your feedback is important to us. You will receive an e-mail message announcing an on-line evaluation shortly after the conference.
In addition, you may be asked to complete evaluations distributed in individual sessions. Please return the evaluations to the moderator or drop them in the evaluation boxes at the registration desk. These random results will help in the planning and direction of Rock Eagle 2004

EXHIBITS Don't miss a tremendous opportunity to preview products and services from our exhibitors. These companies will showcase the latest advances in technology that serve our campus needs. Exhibition hours are:

Wednesday

6:00 p.m. - 9:00 p.m.

Thursday

3:30 p.m. - 5:30 p.m.

& 6:30 p.m. - 8: 15 p.m.

All attendees will be provided with a colored dot

on their name badge. The color determines the

vendor location admission time on Wednesday.

Green Dot Callaway Building 6:00 p.m.

Orange Dot Georgia Power

6:00 p.m.

CABINS All attendees who requested lodging are assigned to a specific cabin. Please do not lock your cabin, others will not be able to get in. If you accidently lock your cabin please go to the registration area for assistance.
CANOEING 1:00 p.m. - 4:00 p.m. Across from cottages 1 & 2 Want to take a canoe out on the lake? Rock Eagle staff will be available to get you launched Wednesaday and Thursday.

You must have a name badge with the appropriate colored dot to be admitted to t~ applicable vendor display area.

MESSAGES Contacting Rock Eagle: Emergency phone number: (706) 484-2800 E-mail address: rock.eagle@usg.edu Messages sent to the e-mail address above will be monitored by conference staff and posted on a message board Georgia Power Registration area.

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NAME BADGES Name Badges must be worn by attendees at all times for entrance to sessions, meals, and social events.

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PERFECT POPCORN! Wednesday: 5:30 p.m. - 8:00 p.m. Georgia Power Thursday: 5:30 p.m. - 7:00 p.m. Georgia Power

REGISTRATION HOURS

The registration desk, in the Georgia Power

building will be open as follows:

Wednesday

8:30 a.m. - 5:00 p.m.

Thursday

7:00 a.m. - 5:00 p.m.

Friday

8:00 a.m. - 10:30 a.m.

This area will also serve as the information

center providing lost and found services, drop

boxes for evaluations, and staff to answer

questions. After hours (until 9:00 p.m.)

attendees may go to the Information Center in

the Callaway Building.

SPEAKER READY ROOM The Speaker Ready Room is located in the Bankers Building. We strongly encourage speakers to check in with the technicians to test their equipment. If you need to prepare for your session, a computer is available for practice and last-minute modifications.

TICKETS FOR CONFERENCE ACTIVITIES Meal tickets are provided with your registration package. Please be sure to bring the appropriate tickets to each meal and event. Also included in your registration package are tickets for refreshements at both the Wednesday and Thursday evening socials, as well as raffle
tickets for Thursday evening.

RELAXATION COTTAGE (CABIN 25)

ROCK EAGLE OPEN GOLF TOURNAMENT Rock Eagle Miniature Golf Course Thursday 3: l 5 - 5:30 and 6:30 - 8: 15 Sponsored by Cnetics! Test your putting skill against the bester the University System has to offer! Prizes will be awarded for the best female, male, and team scores. Interested players should sign up in the registration area in the Trading Post Building for course reservations.
SPEAKER READY ROOM The Speaker Ready Room is located in the Bankers Building. Speakers are encouraged to check in with the technical support staff to test their equipment. A computer will be available for preparation and modifications.
Cappuccino Coffee Breaks
Wednesday
Sponsored by
James River Technical
1:00 p.m. - 3:00 p.m. Trading Post p.m. - 8:30 p.m. Georgia Power
THURSDAY
Sponsored by
Oracle
8:00 p.m. - 12:00 p.m. Trading Post 3:00 p.m. - 6:00 p.m. Georgia Power 9:00 p.m. - 11 :00 p.m. Camp Fire #2

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BUl~PINGS

OTHER FEATURES

Admln. Offices Information Center 4-H Camp Office Environmental Edu. Office
Auditorium Bankers Bar1mloo-Rlch Callaway Chapel Coca-Cola Cottage
Dining Hall Entomology E.R. Gay Pavilion Gas Building

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Amphitheater High Ropes Course Lakeside Pavilion Payjlion - Area 1 Pavilion - Pool 2 Pavilion - Area 3 Pavilion - Area 4 Pool #1 Pool #2 Senior Pavilion Tennis Courts

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Canoeing areas are the Beach, Cove and Dock-

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KEYNOTE ADDRESS
Thursday, October 23, 2003 8:30 a.m.
Auditorium
Robert Graham Lead Architect Internet Security Systems (ISS)
Robert Graham is the Lead Architect of Internet Security Systems, Inc. (ISS), a leading global provider of information protection solutions that secure IT infrastructure and defend key online assets from attack and misuse. By offering proactive security solutions for enterprise as well as small and medium business markets, Internet Security Systems is the trusted security provider for its customers, enabling safe, uninterrupted business operations. Established in 1994, Internet Security Systems is traded publicly on the Nasdaq (ISSX), and is one of the most widely recognized and valued information security brands in the world.
With over 13 years of technology & industry experience, Graham is responsible for designing security solutions that protect the Internet from hackers.
Prior to joining Internet Security Systems, Graham was the Founder and CTO of Network ICE. Graham's expertise includes not only low-level protocol-analysis, but also highlevel, scalable enterprise management systems. Graham has been involved with security since he was a kid when his grandfather (WWII code breaker) taught him cryptography, through college, when he helped eradicate the Morris Worm. Graham frequently speaks at security conferences, contributes to security forums, and regularly publishes articles in security journals

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The Office ofInformation and Instructional Technology appreciates the support of the 2003 Rock Eagle Conference by
these generous sponsors!
GENERAL CONFERENCE SPONSOR:
SCT Corporation
OTHER SPONSORS:
APPLE Cisco
Cnetics Technologies Dell
Galileo Georgia Public Web James River Techinical, Inc.
Infocus Interface Electronics
MSD Oracle Corporation
Pomeroy Sun Microsystems. Inc.
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a:oo a.m. 12:00 p.m. 5:00p.m. - 9:00 p.m. 9:00 a.m. 9:00 p.m. 9:00 a.m. - 5:15 p.m. 12,00 p.m. - 1,00 p.m.
Room
1:00 p.m.
2:00 p.m.
3:00 p.m. 3:30 p.m. 3:00 p.m.
4:00 p.m.
5:00 p.m. 9:00 p.m.

ACIT Meeting (Rich Building)

Information Center (Callaway Building)

E-mail Room (International Paper Building)

Presenter Set-up and Testing (Bankers)

LUNCH (Dining Room)

Bankers

Hastings

lnt'I Paper I

lnt'I Paper 3

Krannert 1

Krannert 3

LP Gas 3

BOF: Campus IT Security
Buz Dale, Board of Regents

BOF: campus Networking David Matthews-Morgan, University of Georgia

BOF: Banner 6 and Oracle 9i Release 9.2
Beverly Norwood, Eloise Laster, Board of Regents

Creating Interactive Smart PDF Forms
Pamela Joseph, Georgia Perimeter College

Using the Macromedia Flash Communication Server in Education
Darryl Hancock, Middle Georgia College

SPAM: It's Not Just for Breakfast Robert Fleck,
Columbus State University

Secure Mobility for Higher Education
Andrew Meyers, Hewlett Packard

Computer Forensics: What Do I Do Now?
Brian Culver, Georgia Institute of Technology

**PeachNet Update Network Support Services,
Board of Regents

SCT Workflow Technical Start to Finish Robert Rullo, SCT Corporation

Providing Web Access to Archival Photographs Diana Lomarcan, Columbus State University

Using VISTA to Deliver Downloadable Instructional
Resource Files Michael Rogers, Board of Regents

BREAK

(Krannert, Georgia Power, International Paper)

What Would You Do with 60,000 Unhappy E-Mail
Users? Greg Ashley, University of Georgia

Service Oriented Application Architectures
and Web Services Craig Miller,
Dimension Data

InfoSec Strategic Plan for Higher Education Stanton Gatewood, Un1vers1ty of Georgia

Introduction to IPBased Video Conferencing Jim Berg, Osco Systems

SCT Integration Strategy and the Luminis Data Integration Suite Alan Hansen, SCT Corporation

Interactive Media Object Development Tool (IMOD)
Mark Johnson, Board of Regents

Getting Grids Going: Building a GRID Infrastructure Art Vandenberg,
Georgia State University

Installing Debian GNU/Linux: It's Not THAT
Hard Kris Rickerson, Middle Georgia College

The Benefits of Using Off Line Card Terminals Joe French, ITC Systems

Requirements for Credit Card Processing Online Greg Hale,
Georgia Institute of Technology

Free Yourself from NT & 2000 Headaches Using
Novell Chris Duncan, Georgia Institute of Technology

Banner XtenderSolutions: Planning and
Implementation Stephen Grim, SCT Corporation

Managing Your Website E mails Using PHP/MySQL
Pamela Joseph, Georgia Perimeter College

Introduction to Programming Using
Common Games Tracy Jensen,
Macon State College

Advanced Windows 2000/XP Troubleshooting
Wally Beck, Gainesville College

Enterprise Networking Solutions
Todd Hammer, 3Com and Alltell

VENDOR DISPLAYS AND REFRESHMENT BREAK (Georgia Power & Callaway) Sponsored by James River Technical

9:00 p.m. - 12:00 a.m.

Mardi Gras.. , Rock Eagle Style! (Rich Building)Sponsored by SCT & MSD

7:00 a.m. - 5:00 p.m. 8:30 a.m. 5:00 p.m. 8:00 a.m. - 9:00 p.m. 5:00 p.m. - 8:30 p.m. 8:30a.m. 9:30 a.m.
9:30 a.m. 10:30 a.m.

Registration {Trading Post) Presenter Set-up and Testing (Bankers) E-mail Room (International Paper Building) Information Center (Callaway Building)

Information Security Process Development Philip Roney, Board of Regents

Introduction to IP Telephony Ken Fee, Cisco Systems

10:30 a.m.

IT Security Self Assessment Buz Dale,
Board of Regents

Instant Messaging and Beyond with Jabber Ken Payne, Board of Regents

KEYNOTE SESSION {Auditorium}

Oracle 9i Database Tuning on HP-UX
Kenny Smith, Cnetics Technologies

Win-Win-Win: A Scalable Cost!

Recovery IT Unit in a Decentralized Environment

Using Tegrity for Distance Education John Meyer,

Robert Howard,

Medical College of Georgia

University of Georgia

How to Hack Windows Brent Williams,
Kennesaw State University

Enterprise Class Digital Surveillance Sheri Litchfield, Pomeroy

BREAK
(Krannert, Georgia Power, International Paper)

SCT Future Directions Les Smith,
SCT Corporation

The Dynamic Duo of Web Development Brent Eaton,
Columbus State University

GeorgiaView Update Brian Finnegan, Board of Regents

. , Managing Application

Deploying Windows

2000/XP Security Patches I Security, User Identity, and

Like a Kindergartener

Directory Information on

Wally Beck,

Your Campus

Gainesville College

Jim Anderson,

Lo ical Choice Techno/o ies

Room
11:30 a.m.
12:30 p.m.
2:00 p.m.
2:30 p,m. - 3:30 p.m. 3:00 p.m.
3:15 p.m. - 5:30 p.m. 3:30 p.m. - 5:30 p.m. 4:00 p.m.
5:00 p.m. - 7:00 p,m. 6:30 p.m. - 8:00 p.m. 6:30 p.m. - 8:15 p.m. 8:45 p.m. 9:00 p.m,

tsanKers

Ill~ I I '-"I"""' ,

Top Web Application Attacks and How to Combat Them Chris Tilton, SP! Dynamics

Wireless Technologies,

Management, Security and 1

Authentication

i

Cisco Systems

Solaris Best Practices Todd Watson,
Board of Regents

Dynamic Budget Reporting Using PHP, MySQL, and Dynamic PDFs Pamela Joseph, Georgia Perimeter College

Demonstration and Discussion of IP Video and
Data Collaboration Technologies Elizabeth Riley,
Macon State College

Faculty/ Staff/ Student Collaboration: Promoting
Interoperability for Directories of the Future
Art Vandenburg, Georgia State Unlverstiy

Mac OS X: Panther Steve VanBrackle, Apple

LUNCH (Senior Pavilliion}

Security: Firewalls, Intrusion Detection/Prevention, VPN Ken fee, Cisco Systems

The UGA ePortfolio: Providing Anywhere Student File Access
Michael Weaver, University of Georgia

Oracle 9iAS Release 2 Installation and Configuration Michael Anderson, Board of Regents

Designing Effective

Moving to WebCT Vista? ,

Synchronous Communication ; First Steps in Course

Tools for Online Courses

Migration

Jeff Chastine,

Tena McQueen,

1 Clayton College & State University~- _Columbus State University 1

HP-UX System Administration Best
Practices Truman White, Board of Regents

Secure Identity Management for Higher
Education Tim Long,
Novell

An Introduction to Using Computers in Forensic Science
Victor Williams, Macon State College

!SC DHCP Server Tactics and Configuration Stanton Peachey, Board of Regents

BREAK Sponsored by James River Technical

(Krannert, Georgia Power, International Paper}

-
The Many Uses of Metadata in the USG by the Numbers
Data Warehouse Michael Gass,
Board of Regents

-

-- 7 -

The Tools, The Trade and the

Traffic: Once Faculty

Video Tutorials CD

Member's Experience Using 1

Chad Reinbold,

the Internet for Instruction

Georgia Southern University

Charles McCall,

University of Georgia

The Other Window Managers Giles Orr,
Georgia College & State University

Rock Eagle Open - Phase I (Putt-putt Course) Sponsored by Cnetics Technologies

- -

------ - --

VENDOR DISPLAYS ANO REFRESHMENT BREAK (Georgia Power & Callaway} Sponsored by Oracle

(Krannert, Georgia Power, International Paper}

I
:Turning Legacy Information into a Web Service Frank Hamilton,
Novell

Oh No! ...The IT Auditor is Coming (and what you can do
to be ready) Scott Woodison, Board of Regents
DINNER (Dinning Room}

Windows Scripting and the Power ofWMI Brandon Haag,
Gainesville College

Oracle Security and Monitoring (batteries not
included) Erik Bowe, Kennesaw State University

Developing Customer Service at the HelpDesk
Christina Tanner-Coronado Kennesaw State University

Bring Digital Video to Your Campus Neil Griffin,
Bainbridge College

Getting a Grip on Campus Computer Labs Kevin Pittman,
Georgia Institute of Technology,

VENDOR DISPLAYS ANO REFRESHMENT BREAK (Georgia Power & Callaway} Sponsored by Oracle

Rock Eagle Open - Pllase_ II (Putt-putt Course} Spo11s~m!d by Cnetics Te_chnologies Fireworks _Shoy,,_Se_onsored_ by Cisco Campfire Activities Sponsored by Dell

7:00 a.m. 10:00 a.m. 7:00 a.m. - 8:30 a.m. 8:00 a,m. 10:00 a.m. 8:00 a.m. 10:00 a.m. 8:30 a.m.
9:30 a.m.
9:30 a.m. - 10:00 a.m. 10:J0a.m.

Registration (Trading Post)

BREAKFAST (Dining Room}

E-mail Room (International Paper Building)

Presenter Set-up and Testing (Bankers)

Shibboleth Pilot: Local Authentication and
Authorization Control for Access to Remote Web Resources Art Vandenberg, Georgia State ~r:i_iyers1ty

Binary Conversion Made Easy
Robert Dixon, Macon State College

Information Assurance: Vulnerabilities, Threats, and
Controls Wayne Summers, Columbus State University

Welcome to WAASU (Wah Zoo) and the Clouds Over
ASU Cathy Barner, Augusta State ur;,lversity

Oracle 91 Server Managed Recovery
Kenny Smith, Cnetics Technologies

; EMMA: Electronic Markup and I Management Application
Nelson Hilton, University of Georgia

Planning Your Way to a Spam Wars: Effective Ways'
Successful Technology to Reduce Junk E-mail
Assessment Tina Ashford,
Greg Huseth, Macon State College
Georgia Institute of Technology 1

Using Color in Your Model Rodger Oren,
Macon State College

Streamlining HelpDesk Responses Alan Clark,
Georgia Perimeter College

Handling the Exponential Increase in WebCT Support
Lisa Manning, Kennesaw State University

Tech CD Chad Reinbold, Georgia Southern University

BREAK (Krannert, Georgia Power, International Paper)

How to Protect against Terrorism, Disasters, and
Disasters Recovery Victor Williams,
Macon State College

Tablet PCs: A First Look Sarah Fraker,
University of Georgia

An Innovative Approach to

Is TK20 in Your Future:

Merging IT and Library College of Education Electronic

Support Positions

'

Assessment System

Bruce Henson,

Jim Wright,

:Georgia Institute of Technology

Kennesaw State University

Setting Up a Wireless Network
8, Bhagyavati, Columbus State University

A First Look at the SAS Output Delivery System
(ODS) Francis Kelley, University of Georgia

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WEDNESDAY October 22, 2003
CONCURRENT SESSIONS
Wednesday, October 22, 2003 I 1:00 PM I Bankers Birds of a Feather: Campus IT Security Buz Dale, Board of Regents
An invitation is extended to all individuals who are interested in sharing and/or listening to experiences concerning campus IT security to attend this session.
Wednesday, October 22, 2003 I 1:00 PM I Hastings Birds of a Feather: Campus Networking David Matthews-Morgan, University of Georgia
An invitation to attend this session is extended to all individuals who are interested in sharing and/or listening to experiences concerning networking on the college campus.
Wednesday, October 22, 2003 I 1:00 PM International Paper 3 Creating Interactive Smart PDF Forms Pamela Joseph, Galina Kucheryavaya. Christina Zamboni, Georgia Perimeter College
Smart PDF forms enable the user to neatly fill out a form online within Adobe Acrobat Reader. Using a sample form. we will learn about the various types of form fields, how to create them, and how to use them. We will also learn how to add pop-up menus, radio buttons, and automatic calculations to make your forms interactive.
Wednesday, October 22, 2003 I 1:00 PM I Krannert 1 Using the Macromedia Flash Communication Server in Education Darryl Hancock. Middle Georgia College
This workshop will demonstrate and discuss creative uses of the Flash Communication Server I.5 for synchronous and asynchronous education. The session will include a discussion of the hardware and software requirements, presentation of important product resources, and a stepby-step demonstration of procedures used to construct a simple application. This workshop is intended to aid attendees in getting started with this powerful collaborative tool. *A basic understanding of Macromedia Flash is helpful for those attending this session.

Wednesday, October 22. 2003 I 1:00 PM I Krannert 3 SPAM, Its Not Just for Breakfast Robert Fleck. Jr.. Mack Ragan, Karen Hamilton, Columbus State University

SPAM. named after the ubiquitous meat product produced by Hormel, has been the butt of many a comedian's joke. While we may all recognize SPAM when we receive it, there is not a universal definition of or agreement on what should be done to control SPAM. This session presents several definitions of SPAM, categorizes the costs of SPAM and SPAM management, and presents and evaluates several software solutions for managing or eliminating SPAM. Legal issues of free speech and hijacking of resources are also presented and discussed.

Wednesday, October 22, 2003 I l :00 PM I LP Gas 3 Secure Mobility for Higher Education Andrew Meyers. Zachary Holladay, Hewlett-Packard

HP ProCurve Networking will review where wireless security has been. We will discuss how a network should be architected to provide affordable campus-wide security with support for seamless roaming across the physical network.
Wednesday. October 22, 2003 I l :00 PM International Paper l Birds of a Feather: Banner6 and Oracle 9.i Release 2 Eloise Laster, Beverly Norwood, Board of Regents

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This will be a question and answer session concerning the requirements necessary to implement Banner6 on the Oracle 9.2 platform.

Wednesday, October 22, 2003 I 2:00 PM I

International Paper 1

SCT Workflow Technical - Start to Finish

Robert Rullo, SCT

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In this presentation we will discuss at a high level an overview of the technical architecture of SCT Workflow and system layout. Additionally we will implement, desired resources for workflow development as well as key integration points with applications such as SCT Banner. The presentation will have a technical focus and will be best suited for system administrators, developers and IT managers.

Wednesday, October 22, 2003 I 2:00 PM I Hastings Session to be Announced Network Support Services, Board of Regents

Abstract: To Be Announced

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Wednesday, October 22, 2003 I 2:00 PM I Bankers Computer Forensics - What do I do now? Brian Culver, Georgia Institute of Technology

Computer Forensics is an important area of Information Security that many educational institutions fail to embrace. This presentation will provide an intro to Computer Forensics (Common Bodies of Knowledge) and describe a few tools used in this area.

Wednesday, October 22, 2003 I 2:00 PM International Paper 3 Providing Web Access to Archival Photographs Presenter: Diana Lomarcan, Reagan Grimsley, Columbus State University

00

In 2002 the Columbus State University Archives received a grant to digitize and--e_reserve its collection of over 2,000 historic photographs of the Columbus area. The digitization project included the development of a web-accessible database containing descriptive information and thumbnail images of the photographs. The history, design, implementation, and future of the database and search system will be discussed.

Wednesday, October 22, 2003 I 2:00 PM I Krannert I Using VISTA to Deliver Downloadable Instructional Resource Files
z Michael Rogers, Marie Lassiter. Board of Regents Faculty have long expressed a desire to be able to extract specific instructional resources from eCore courses. This project was designed as a pilot to deconstruct the eCore MATH 1113 Pre-Calculus course and then reconstruct it so that all instructional resources within the course were available to faculty via downloadable files. An additional goal was to ascertain the amount of time it took and the nature of work involved to complete this project.

Wednesday, October 22, 2003 I 2:00 PM I Krannert 3: What Would You Do With 60,000 Unhappy Email Users? Greg Ashley, Jeff Teasley, Steve Hilliard, University of Georgia

UGA students, faculty, and staff have been using a homegrown email solution for campus-wide email since 1996. Although up-front costs were low. this did not provide the level of service that UGA required. We needed a reliable, scalable system that would make it easy to add features and scale to eventually handle 100,000 users. After receiving proposals from a number of vendors. the evaluation committee ultimately selected Mirapoint to manage our tremendous volume of email, while providing a robust and user-friendly interface. This presentation will discuss the

selection process, the Mirapoint product, and the elements essential to the successful migration and deployment.
Wednesday, October 22, 2003 I 2:00 PM I LP Gas 3 Service Oriented Application Architectures and Web Services Craig Miller, Dimension Data
The architecture of IT systems has evolved from the days when applications were independent programs. Strategies for integration evolved from "spaghetti" architectures, to "hub and spoke" architectures built around a central data store. Problems arose in all of these models. The new architectures are centered on a connectivity bus and based on standardsbased integration technology. These new architectures will change the way we build applications in a fundamental way. This presentation will present an evolutionary context to the emergence of service-oriented architecture, review the absolutely current state of web-services standards, and focus on the new workflow languages.
Wednesday, October 22, 2003 I 3:00 PM I Bankers lnfoSec Strategic Plan for Higher Education Stanton Gatewood, University of Georgia
Computer and network security have been viewed as an engineering and technology problem, and most have tried to solve it through the application of more technology. The way to build resilient security is with vigilant, adaptive, relentless defense by experts (people, not products). The university's enterprise has extensive electronic communication pathways (computer networks, both wired/wireless) extending well beyond the physical bounds of the university operations. A "Strategic Plan for InfoSec" is needed, a roadmap of how to get there, and a champion lo lead the charge.
Wednesday, October 22, 2003 I 3:00 PM I Hastings Introduction to IP-Based Video Conferencing Jim Berg, Cisco Systems
This session introduces IP video conferencing based on the H.323 standard. It covers industry standards, architecture, and H.323 video network components, including endpoints, multipoint control units (MCUs), gateways and gatekeepers, and the functions of each.
Wednesday, October 22, 2003 I 3:00 PM International Paper 3 Interactive Media Object Development Tool ([MOD) Mark Johnson, Board of Regents
The University System of Georgia's Advanced Learning Technologies (ALT) has designed and developed a set of software tools or IMOD's, for use in the development of

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online foreign language and other instruction. The goal of the ]MOD project was to create a'"toolbox .. of easyto-use tools, similar to software "wizards'. that will enable faculty to create multimedia interactive learning activities for use in the online environment.
Wednesday, October 22, 2003 I 3:00 PM I Krannert I Getting Grids Going- Building a GRID Infrastructure Art Vandenberg, Victor Bolet, Georgia State University
Georgia State University is a member of NSF's Middleware Initiative (NMI) Integration Test Bed Program. The NMI Test Bed is a group of eight universities deploying middleware components as part of the NSFs overall effort to develop and disseminate software that lets scientists and educators share resources across the Internet. Among GRID open-source components are Globus Toolkit for authentication, scheduling. file transfer and resource description. CondorG for computation management. and Network Weather Service for dynamic forecasting of network and computational resources. The "'GRID Group @ GSU .. researchers--- from GSU Physics. Biology, Computer Science. Computer Information Systems. and Information Technology (and from Georgia Tech Computer Science) - are collaborating on GRID infrastructure. This presentation overviews the GRID components. catalogs potential applications. and discusses a proposed "muon detector' GRID for Georgia high schools that could be the basis of a general GRID infrastructure.
Wednesday, October 22. 2003 I 3:00 PM I Krannert 3 Installing Debian GNU/Linux: It's Not THAT Hard Kris Rickerson. Middle Georgia College
Have you ever wanted to try Debi an GNU/Linux, but have heard horror stories about the install? The installer usually scares people off from this easy to use, easy to update. and very stable Linux distribution. This presentation will show how to make the Debian installer as simple as possible. I will install Debi an on a computer from scratch. and have a fully functioning system in a few minutes. I will also demonstrate alternative. more modern installation methods such as pgi and Knoppix. An introduction to Debian, and its apt-get package system. will also be included. CD's will be provided.
Wednesday, October 22, 2003 I 3:00 PM I LP Gas 3 The Benefits of Using Off-Line Card Terminals (Print, Copy, Vending & POS) Joe French, ITC Systems
ITC Systems will be introducing Smart Track, an offline cash card reader financial settlement resource that uses

either TCP/JP networking or a standard PDA to easily acquire detailed card transactions. Also discussed will be a product overview and new enhancements to Print Manager, a comprehensive suite of print management software. www.itcsystems.com

Wednesday, October 22, 2003 I 3:00 PM International Paper 1 SCT Integration Strategy and the Luminis Data Integration Suite Alan Hansen. SCT Corporation

This session is an overview of SCT's new company-wide integration strategy as well as an overview and product roadmap of the new Luminis Data Integration Suite. SCT is entering into a new era of openness and vendor cooperation. Alan will detail how this combined with SCT's new integration strategy and it's e-Education Infrastructure benefit institutions and their IT staffs alike. He will also talk specifically about SCT's EAi technologies.

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Wednesday. October 22. 2003 I 4:00 PM I International Paper I Banner XtenderSolutions: Planning and Implementation Stephen Grim, SCT Corporation

This presentation will discuss some of the key elements for consideration when planning the implementation of SCT Banner XtenderSolutions, the impact on an IT staff, and the architecture and configuration of the product.
Wednesday, October 22. 2003 I 4:00 PM I Bankers Requirements for Credit Card Processing Online Greg Hale, Georgia Institute of Technology

rJ1

Visa, USA has a Cardholder Information Security Program. This program contractually requir~ organizations accepting or storing credit card data online to meet an exhaustive set of specific security requirements. Other credit card companies are working on similar requirements. How can these requirements be met in an educational environment')

Wednesday, October 22, 2003 I 4:00 PM I Hastings l<'ree Yourself from NT & 2000 Headaches Using Novell Technology Chris Duncan, Georgia Institute of Technology

Getting tired of staying after work or coming in on the weekend to patch your Windows servers? Nervous about your servers coming back up after youve applied 15 Internet Explorer patches? So was I. This presentation will present a case study of how Institute Communications & Public Affairs replaced our Windows NT Domain structure

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using Netware 6 and ZENworks technologies. Topics will include secure authentication using eDirectory, secure offsite file access, desktop management with ZENworks, and interoperability with Mac OS and other non-windows systems.

Wednesday, October 22, 2003 I 4:00 PM International Paper 3 Managing Your Website Emails Using PHP/MySQL Pamela Joseph, Galina Kucheryavaya, Christina Zamboni, Georgia Perimeter College

rJJ

Are you overwhelmed with requests from your website, either for distance learning help, admissions help, or registration questions? Do you have any way to see if your requests are being answered timely, completely, and with courtesy? Georgia Perimeter College uses a simple web form to collect web requests as well as a web interface for replying a!ld managing replies. We use PHP and MySQL to log and track all requests. Responders are able to input, edit and reply in bulk using template responses. The system has enabled us to reply to over 1100 requests per month with an easy to use web interface.
Wednesday, October 22, 2003 I 4:00 PM I Krannert I Introduction to Programming Using Common Games Tracey Jensen, Macon State College

z

For many learning introductory programming concepts is as foreign as trying to learn another verbal language. The concepts sound mysterious and the steps to achieving working code an experience analogous to making one's way through a maze. In introducing these introductory concepts. I have struggled to find just the right real world experience that is simple enough for all to understand and yet filled with real decisions and thought processes to explore programming concepts such as variables, arrays. decision structures. and looping. Using a simple game all the basic elements of an introductory programming course can be taught. This presentation will demonstrate some of the ways a simple game accomplishes this task.

Wednesday. October 22, 2003 I4:00 PM I Krannert 3 Advanced Windows 2000/XP Troubleshooting Wally Beck, Gainesville College

This technical session is aimed at providing solutions towards supporting Windows 2000/XP in an enterprise environment. The audience will participate in several virtual troubleshooting scenarios and will learn many disaster recovery techniques. Each participant will also receive a Windows 2000/XP-troubleshooting manual that provides details on the boot process, a step-by-step approach to solving problems, and other common problems and solutions. Time permitting, Winternals's ERO Commander will be demonstrated.

Wednesday, October 22, 2003 I 4:00 PM Enterprise Networking Solutions Todd Hammer, 3Com and AllTEL

LP Gas 3

Discuss solutions focused on the requirements for enterprise networks: availability, performance and scalability. To ensure availability, an organization must have a highperformance, fast-deploying network infrastructure that supports a variety of applications and traffic volumes. The breadth of 3Com feature-rich products and innovative technologies - including expandable Resilient Networking (XRN) switching, wireless networking, and networked telephony- assures access to network applications critical to public and private enterprises

Thursday, October 23, 2003 I 9:30 AM I Bankers Information Security Process Development Philip Roney, Board of Regents

This is an approach for using self-directed information security risk evaluations. It balances critical information assets, business needs, threats, and vulnerabilities; measures the organization against known or accepted good security practices; and establishes an organization-wide protection strategy and information security risk mitigation plan. This is a three-phase process to help you look beyond just the technology infrastructure and to focus more on the entire institution's security posture.

Thursday, October 23, 2003 I 9:30 AM I Hastings Introduction to IP Telephony Ken Fee, Kraig Schripsema, Cisco Systems

This session provides introductory information on how voice networking is accomplished using packet technologies, with an emphasis on voice over IP (VoIP). It reviews voice technology basics, the fundamental signaling protocols for voice-over-packet networks, and IP telephony components.

PLEASE BE SURE TO VISIT THE EXHIBITORS -
WITHOUT THEM ROCK EAGLE
COULD NOT HAPPEN!

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Celebrate Mardi Gras... Rock Eagle Style!
Join us on Bourbon Street, Rock Eagle USA after the vendor area closes and help us make our way to
The Big Easy
(aka Rich Building)
for the annual
Rock at the Rock!
Catch all the beads you can and you may win a prize!
Dance sponsored by
Mardi Gras Sponsored by
MSD
15

Thursday, October 23, 2003 19:30 AM I LP Gas 3 Enterprise Class Digital Surveillance Systems Sheri Litchfield, Pomeroy; Jack Finke, E-Watch

Thursday, October 23, 2003 I 9:30 AM I International Paper 3 Win-Win-Win: A Scalable Cost Recovery IT Unit in a Decentralized Environment Robert Howard, Chris Workman, University of Georgia

Cost recovery unit answers problems of decentralized environments by reducing total cost to institution, decreasing attrition, buffering periods of absence or high demand, and freeing central IT group from unfunded departmental SUf)port mandate. Departments retain centralized IT benefits while cancelable contracts necessitate higher client satisfaction than found in centralized environments.

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Thursday, October 23, 2003 I 9:30 AM I Krannert I Using Tegrity for Distance Education John Meyer, Medical College of Georgia; Lisa Chambliss, Cnetics

In this presentation, we will demonstrate the functionality and flexibility of the Tegrity WebLearner platform to create and deliver online training content. Once created, this content can be used on its own or to augment or enhance any online training program including WebCT and Blackboard. Tegrity WebLearner - The only platform that automatically converts classroom instruction into engaging and effective online content, and delivers it over any Internet connection. The Tegrity WebLearner platform provides an integrated software solution for online content, creation and delivery; addressing the simplicity needs ot educators who create the content; flexible distribution options for institutions to serve it; and an effective elearning experience for students.

Thursday, October 23, 2003 I 9:30 AM I Krannert 3 How to Hack Windows Brent Williams, Kennesaw State University

Tired of having your network or systems hacked? Learn what hackers know, See the thought process, the tools, and the techniques that are used to penetrate your networks and computers. You will also learn how to prevent attacks against NT, Window 2000, Windows 98, and Windows XP. A great session for the technical and the curious 1

E-Watch is a state of the art company specializing m Advanced Digital Surveillance via IP. They are based on standard networking technology and provide comprehensive situational awareness with seamless access to security information. Applications archive both full motion video and still images and can provide high-speed random access for fast location of specific data relating to events. IP Smart Cameras utilize ubiquitous network infrastructures and integrates video surveillance, burglar alarms, access control and other third party systems.
Thursday, October 23, 2003 I 9:30 AM I International Paper I Oracle 9i Database Tuning on HP-UX Kenny Smith, Cnetics Technologies HP boxes run Oracle databases more than any other vendor's hardware. When the database runs well and machine is not overloaded, everybody's happy. But when users have to wait for screens, reports and process to complete, nobody's happy. Tuning your HP-UX Oracle system involves finding inefficiencies and fixing the problems. The discussion will cover how to detect common tools and utilities freely available with the operating system and Oracle software. Using these diagnostic tools, the problems can be corrected and performance will improve. Though the discussion focuses database cuning for HPUX, concepts and commands apply to other operating systems like Solaris, Linux and Windows.
Thursday, October 23, 2003 I 10:30 AM International Paper 1 SCT Future Directions Les Smith, SCT
A discussion of SCT's future technology plans. Topics will include the upcoming Banner 7.0 enhancements, Enterprise Integration strategies, and SCT's Information Access architecture. We will spend some time explaining what to expect with the new Banner 7.0 release. How the new open xml standards affect application integration techniques and a vision of the new Banner User Interfaces. We will also describe the new Data Mart and Data Warehouse products coming from SCT and their dramatic impact on reporting and Information Access across your campus.
Thursday, October 23, 2003 I I0:30 AM I Hastings Instant Messaging and Beyond with Jabber Ken Payne, Steve Spence, Board of Regents
One common use for Jabber is Instant Messaging, but Jabber provides a framework for exchanging all kinds of information. The aim of this presentation is to show how

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easy it is to install your own Jabber SerYer and extend it beyond Instant Messaging using resources from the Open Source Community.
Thursday, October 23, 2003 I 10:30 AM I Bankers IT Security Self-Assessment Buz Dale, Board of Regents
There are several inexpensive or free security tools that can be used to create an assessment toolkit. Nmap for wholesale network scanning, Nessus for host scanning and Nikto for webserver scanning are some of the tools that will be discussed. Most tools run on linux or other unix systems, although some run on Windows based platforms. The acquisition and installation of these tools will be briefly covered as well as a complete Nessus scan of a single host. Other tools will be explored if time permits.

Managing Application Security, User Identity & Directory Information on Your Campus Jim Anderson, Logical Choice Technologies; Douglas Nassaur, True North Technology
Who is your user and what would they like from you? This is the key question that needs to be answered when using the Internet to provide personalized services to faculty, students, staff, prospective students, and outside associates. The success of campus Web services hinges on the ability to easily identify, authenticate, and authorize user access into a secure environment from inside or outside the physical campus. Discussions will include: -Integrating Directories across Diverse Systems and Platforms -Creating Unified Directories to Critical Information -Establishing and Managing User Identity and Permissions -Creating Single Sign on Solutions -Providing Secure Environment to Access Applications.

Thursday, October 23, 2003 I 10:30 AM I International Paper 3 The Dynamic Duo of Web Development Brent Eaton, Columbus State University
Meet the Dynamic Duo of Web Development by streamlining web development and maintenance through the use of active server pages (Batman) and databases (Robin). Discover how the wizard tools in Microsoft FrontPage 2002 and coding techniques allow you to create dynamic forms that communicate with a database. The dynamic duo provides the ability to display changing information and give immediate access to display or change that information through a web browser without having to know how to program.
Thursday, October 23, 2003 I 10:30 AM I Krnnnert I GeorgiaView Update Brian Finnegan, Board of Regents
Birds of a Feather - This session will provide an update on the GeorgiaView (VISTA) project.
Thursday, October 23, 2003 I 10:30 AM I Krannert 3 Deploying Windows 2000/XP Security Patches Like a Kindergartener Wally Beck, Gainesville College
Using the techniques presented in this technical session. you'll be able to deploy patches in a reliable and automated fashion to any PC - just by powering the PC on. We'll discuss how 20+ patches were deployed and audited using VB Script and Group Policy (Active Directory) to over 1200 PCs on two campuses.

Thursday. October 23, 2003 I 11 :30 AM I Bankers Top WebApplicationAttacks and How To Combat Them Chris Tilton, SPI Dynamics

Web applications by nature are not static. Content is

continually being altered and new features are added. in some

instances on a very frequent basis. Each time the Web

application is changed, a risk is imposed that the application

will not be secure. Even the simplest of changes could produce

a vulnerability that may pose a major threat to the assets of

the company, or just as important, information about a

company's customers. Thursday. October 23, 2003 I I 1:30 AM I Hastings

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Wireless Technologies, Management, Security and

Authentication

Cisco Systems, Inc.

* An update on campus wireless technologies 802.11 a, b,

g and i discussions

* Wireless security, encryption

-._

* Wireless management

* Authentication

Thursday, October 23, 2003 I 11 :30 AM International Paper 3 Dynamic Budget Reporting using PHP, MySQL, and Dynamic PDF's Pamela Joseph, Hunter Eidson, Georgia Perimeter College

Georgia Perimeter College has developed a program to enable departments to view their PeopleSoft financial budget reports via the web. This program uses PHP, MySQL, and a lowcost third party PHP-based PDF reports program to create dynamic PDF reports on the fly. Using open source software has enabled GPC to create these reports at low-cost to the institution.

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Thursday, October 23, 2003 I 11:30 AM I Krannert 1 Demonstration and Discussion of IP Video and Data Collaboration Technologies Elizabeth Riley, Jim Leonard, Mike Staman, Macon State College
There are an increasing number of tools and techniques to facilitate the delivery of distance education in both the synchronous and asynchronous classroom settings. This presentation includes information on the nature of technological innovation, an overview of IP video streaming and video conferencing techniques, examples of the application of these techniques in academia, and a demonstration of both streaming and interactive (H.323) techniques.
Thursday, October 23, 2003 I 11 :30 AM I Krannert 3 Faculty/Staff/Student Collaboration: Promoting InteroperabilitJ'._for Directories of the Future Art Vandenberg, Georgia State University
Georgia State University CIS faculty, students and IT staff are collaborating on alternatives to the often-slow process to define LDAP schemas. LDAP directories enable data sharing by defining metadata (schema) and access
rJJ protocols. Offering cross-organizational LDAP services requires major coordination of metadata, typically by predefined schemas. The proposed approach is to monitor, cluster and visualize cross-organizational metadata to promote and facilitate metadata reuse, to help identify patterns of practice, and so lead to automatic, dynamic evolution of standards. Collaboration has resulted in: Funding from SUN and the National Science Foundation -Semantic Facilitator(TM)(SM) prototype tool -Clustering solutions using Self-Organizing Maps optimized by genetic algorithms -Experimental validation that clustering matches human expertise -Concepts for using 'signatures of directory objects" to resolve online identity data -Shared benefits for GSU researchers, administrative IT, students.
Thursday, October 23, 2003 I 11 :30 AM I LP Gas 3
~ Mac OS X: Panther Steve VanBrackle, Apple
This session will cover the latest in Mac OS X. New features, functionality and user interface will be demonstrated and discussed.
Thursday, October 23, 2003 I 11 :30 AM International Paper I Solaris Best Practices Todd Watson, Board of Regents
Identifying and implementing Best Practices provides a framework for consistent and reliable system operation. This presentation will suggest several actions that improve

reliability and reduce the systems management overhead of Sun's Solaris system.
Thursday, October 23, 2003 I 2:00 PM Krannert 1 Moving to WebCT Vista? First Steps in Course Migration Tena McQueen, Columbus State University
Instructors currently delivering courses using WebCT must soon migrate their courses to Vista. This presentation compares with features of the current version of WebCT with Vista. Using screen shots, the authors show the difference and similarities and offer suggestions for the effective migration to Vista.
Thursday, October 23, 2003 I 2:00 PM I Krannert 3 HP-UX System Administration Best Practices Truman White, Mark Plaksin, Kelly Mills, Doug Ahern, Board of Regents
This is a presentation describing system administration "best practices" for HP-UX systems. Topics will include Patching systems, Secure Shell, User account creation, Disaster Recovery Data, When to call for support, Backups, Logging/ Notification, MirrorDisk/UX, OnLineJFS,and Glance.
Thursday, October 23. 2003 I 2:00 PM I Bankers Security - Firewalls, Intrusion Detection/Prevention, VPN Ken Fee, Cisco Systems
Security Solutions Overview. Discover how to safeguard your networks with: * Embedded security features, appliances and software * Auditing and monitoring services that detect and prevent network vulnerabilities * High-performance firewalls, encryption, and intrusion detection/prevention
* Security solutions that are easy to deploy, don't require a
large staff to manage, and offer protection against damage to networks and servers
* VPN Solutions - end to end connections over public
infrastructure
* Intrusion Detection/Prevention Solutions
Thursday, October 23, 2003 I 2:00 PM I Hastings The UGA ePortfolio: Providing Anywhere Student File Access Michael Weaver, University of Georgia
The UGA ePortfolio is a central file repository to be used by students to store their electronic class work. The ePortfolio is to be available to all students at all times, regardless of their location or computer-type. both via the

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web and via desktop direct access. This session will discuss the design of this system, challenges faced, technologies used, and lessons learned in creating the ePortfolio system.
Thursday, October 23, 2003 I 2:00 PM I International Paper 1 9iAS Release 2 Installation and Configuration Michael Anderson, Board of Regents
In this presentation, the audience will gain experience installing and configuring Oracle 9iAS Release 2 components. They will also learn the overall architecture involved with administration.
Thursday, October 23, 2003 12:00 PM International Paper 3 Designing Effective Synchronous Communication Tools for Online Courses Jeff Chastine, Jon Preston. Clayton College & State University
Manv online courses require periodic synchronous meetings usin~ simple chatrooms, which often lose the didactic experience they try to achieve. Using ubiquitous technology, we have designed Web-based tools that far surpass the traditional, restrictive chatrooms; our system employs voice over IP and immersive avatar-based interaction while maintaining low-bandwidth constraints. We will discuss our students' experience with the system, and participants in this session will get a live hands-on experience, explore the future of the project. and see how they can apply it in their own courses.

Thursday, October 23, 2003 I 2:00 PM I LP Gas 3 Secure Identity Management for Higher Education Tim Long, Jim Graham, Novell
Providing secure network access is essential across the institution. Secure identity management solutions provide secure, personalized access as soon as a user identity is created. With single sign-on to all authorized resources, users receive a desktop with the same look and feel wherever they go: classrooms, labs, the library, and even at home. The solution consistently enforces policies across access methods-Web, VPN, wired and wireless terminals. Students, faculty and staff gain access to only the systems and content they are authorized to use. In addition, as users change positions or start a new school year, you can quickly change access rights in one location, which are then effective across the campus.
Thursday, October 23, 2003 I 3:00 PM I Bankers A Introduction to Using Computers in Forensic Science Victor Williams, Arthur King, Macon State College
In response to the necessities to utilize more security and protection against terrorism in the United States, I have started to study how computers are being use in Forensic Science. Computer technology in forensic science, criminal investigations, and terrorism are changing day by day. This presentation will cover forensic science topics that can be used in any security, networking or disaster recovery class.

cJ1

Evaluation results are sent to presenters and the program planning committee to increase the quality, direction and structure of next
year's conference!
Please submit your

Thursday, October 23, 2003 I 3:00 PM International Paper I The Many Uses of Metadata in the USG by the Numbers Data Warehouse Michael Gass, Board of Regents
This session is an on-line demonstration and technical overview of the various ways in which metadata about the new USG by the Numbers data warehouse is used by, and presented in, the database applications that OIIT has developed to support the warehouse. I will be focusing on three areas of metadata-intensive application development activity: (I) the new online USG by the Numbers Data Dictionary; (2) the USG by the Numbers Application Management System, a repository for technical information used in several warehouse ETL processes; and (3) a prototype USG by the Numbers

evaluations!

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Production Support web application using technical information about system failures encountered in the execution of warehouse processes.

Thursday, October 23, 2003 I 3:00 PM I LP Gas 3 Turning Legacy Information into a Web Service Frank Hamilton, Novell

Thursday, October 23, 2003 I 3:00 PM I International Paper 3 The Tools, the Trade and the Traffic: One Faculty Member's Experience Using the Internet for Instruction Charles McCall, University of Georgia

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This presentation will address three major areas one must master to use the Internet for instruction. First: The Tools will look at ( l) the role of a number of programs used to develop online instruction (i.e. Paint Shop Pro, Namo WebEditor, Snag-It, and Adobe Acrobat), and (2) an online course management system (CMS, i.e. WebCT) that is used to deliver and manage course content. Second: The Trade will focus on skills that are necessary to use the tools to develop and deJlloy online instruction modules (e.g. web page creation. image manipulation/optimization, use of PDF files, CD-based audio vs. online "streaming", etc). Third: The Traffic will review student use and evaluation of my online instructional material. Feedback from resident students (1st- and 3rd-year Doctor of Pharmacy candidates), and remote students (nontraditional Doctor of Pharmacy candidates) will be presented. Thursday, October 23. 2003 I 3:00 PM I Krannert 1 Video Tutorials CD Chad Reinbold. Nathan Brinkman, Georgia Southern University

This class will go through the process of making a video tutorial CD. We will go through the process of capturing video straight from the computer desktop. A sample tutorial CD will be given out to all class attendees. This CD can be used for training and staff development and to demonstrate to your department proper software/hardware procedures.

A web application development suite that accelerates the development and deployment of interactive business solutions that leverage your existing systems. Your workgroup can take Novell exteNd components and quickly and inexpensively integrate existing systems, applications and data-regardless of platform architecture. In most IT environments, applications and data are scattered across disparate platforms. Novell offers a simple way to aggregate systems, applications and content. Novell exteNd provides personalized, Web-based access to applications and content based on user profiles.
Thursday, October 23, 2003 I 3:00 PM I Hastings ISC DHCP Server Tactics and Configuration Stanton Peachey, Board of Regents
The Internet Software Consortium (ISC) Dynamic Host Configuration Protocol (DHCP) version 3 includes several features that are new since version 2.0, including failover protocol support and access control of address pools. See examples from a working failover configuration of two servers on different network segments that manage the same address pools; if either server should fail, the DHCP service continues uninterrupted. Learn how to configure failover servers in a primary/backup relationship or as cooperating partners that load-balance. Also learn how to create different address pools for known and unknown clients or deny unknown clients an IP address altogether.
Thursday, October 23, 2003 I 4:00 PM I Bankers Oh No! ...The IT Auditor is Coming (and what you can do to be ready) Scott Woodison, Board of Regents

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Thursday, October 23, 2003 I 3:00 PM I Krannert 3 The Other Window Managers Giles Orr, Georgia College & State University
KDE and Gnome have come to be the most commonly used Linux Window managers. Unlike Microsoft Windows users, Linux and Unix users can choose from a wide variety of appearances and behaviors in their window managers. This presentation will offer a view of the capabilities of various other Window Managers such as CTWM, icewm, fvwm2, AfterStep, evilwm. and others.

The Board of Regents has recently hired an IT Audit Manager to develop and implement an IT audit program for the University System. As part of this IT Audit program, institutions will have their IT function audited by the Board of Regents. This presentation will introduce the IT Audit manager, will cover the areas to be audited, will review current legal requirements and will educate IT Personnel on how to prepare for an IT Audit. A list of materials that need to be prepared for the Auditor will be provided.
Thursday, October 23, 2003 I 4:00 PM I LP Gas 3 Delivering Instruction Via Broadband Stream Darryn Ostrander, Kathy Bishop, Jon Sizemore, Darton College

As the infrastructure for delivering streaming media continues to improve, many institutions are looking at ways to make effective use of broadband capacity to expand

20

educational opportunities. Darton College will share recent experiences with the deployment of the Helix Media Server and our currently running pilot program to deliver live telecourses to a remote education center via broadband stream. Network issues, equipment, experiences, techniques and tips for live encoding, streaming and archiving of broadband classes will be discussed.

Problems are tracked via the Track-It ticketing system, allowing for quick follow-up and coordination. This cohesiveness allows us to give our users a resolution usually within 24 hours. We would like to demonstrate the cooperation and training that brought this evolution and helped prepare other schools for the increased demand of support services.

Thursday, October 23, 2003 I 4:00 PM I Hastings Windows Scripting and the Power of WMI Brandon Haag, Gainesville College

Thursday, October 23, 2003 I 4:00 PM Krannert I Bring Digital Video to Your Campus Neil Griffin, Bainbridge College

With the introduction of Windows Scripting Host (WSH) Microsoft brought a powerful scripting tool to the Windows platform. WSH provides a set of tools that can be utilized in Jogon scripts, implemented via group policy, or as handy tools to automate tasks. HyperText Applications (HTAs) connect the power of scripting to an HTML User Interface so applications can be developed with only a text editor. Windows Management Instrumentation (WMI) gives script developers powerful access to almost every part of the core operating system. Examples will include how to setup network printers on workstations during logon as well as how to start and stop services using WMI via a logon script. An HTA Inventory application will also be demonstrated that interacts via XML with a simple web service. Discussion will also include using WMI to retrieve the system serial number. processor speed, and forcing a logout or reboot via a script.
Thursday. October 23, 2003 I 4:00 PM International Paper I Oracle Security & Monitoring (batteries not included) Erik Bowe, Kennesaw State University
This presentation will cover the path that Kennesaw State University has taken over the last year and half toward improving security and monitoring of the Oracle database used for Banner. An overview of each step taken along with the obstacles encountered will be discussed. A demonstration of the 3rd-party tools used at KSU to perform penetration testing, security auditing, and database availability checking will be interleaved throughout the presentation to show how various issues were tackled. Thursday, October 23, 2003 I 4:00 PM I International Paper 3 Developing Customer Service at the Help Desk Christina Tanner-Coronado. AK Makanjuola, Kennesaw State University

The digital video revolution is here, and it's making video production more accessible than ever! Discover what hardware and software you need to create your own video productions for tape, CD-ROM, DVD, CD-ROM, GSAMS, or the Internet. Share and discuss ways to use this powerful medium in the classroom and across campus. Take a video tour of the Digital Media Lab at Bainbridge College, and learn about how we train and support faculty and staff users.

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Thursday, October 23, 2003 I 4:00 PM I Krannert 3 Getting a Grip on Campus Computer Labs Kevin Pittman. Sean Brennan, Georgia Institute of Technology

At best. lab management is a logistics challenge: at worst, it can become a nightmarishly grueling task that would scare the bravest of souls. In this overview of lab management in the Georgia Tech OIT Windows and Macintosh computer labs, both homegrown and retail management tools will be presented. Topics covered will include tracking of hardware and software inventory, management of printing, user access and authorization. and deployment of operating system images.

00

The KSU Service Desk has evolved into a "one-stop shop" for technology issues on the Kennesaw State University campus. The Service Desk not only assists users via telephone, but also performs office and classroom visits, coordinates with other areas for resolutions and cross-trains with other technicians for a total "Service" Desk. Campus users have a central office to contact for technical issues.

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And now, sponsored by
Cisco ...

FRIDAY October 23, 2003

the Annual Rock Eagle
Fireworks Show!!!
"Spectacular" is the only word for this show!
Cloverleaf Circle 8:45 p.m.
(If you have parleed around the Cloverleaf Circle you must move your car 110 later than 7:00 p.m...
The fireworks cause ash that may harm vehicles!)
Ghost Stories!
Join in some lighthearted ghostly fun of the season with a
professional story teller, snacks, s'mores, refreshments
and much, much more - all in a ghoulish environment
that will amaze and delight you!
Don't miss this one, you'll have plenty of stories for the season just in time for Holloween!
Thursday, immediately following the fireworks by Campfire #2!
Be sure to bring your raffle tickets!
Sponsored by
Dell Co01puters!

CONCURRENT SESSIONS
Friday, October 24, 2003 I 8:30 AM I Bankers Shibboleth Pilot - Local Authentication and Authorization Control for Access to Remote Web Resources Art Vandenberg, Victor Bolet, Rod Bustos, Georgia State University
Georgia State University is participating in the National Science Foundation Middleware Initiative (NMI) Integration Testbed Program, one of 8 universities deploying NMI software and applying best practices to build middleware infrastructure for collaborative activities of research and education. Shibboleth v 1.0 (http://shibboleth.internet2.edu) is "an open-source, standards-based tool providing mechanisms for controlling access to web based resources," emphasizing federated administration with access based on attributes rather than identity. Use of SAML and SOAP support secure access to remote web resources, with local control of authentication and attribute release providing a scaleable framework for inter-institutional authorization. Georgia State University will report on its implementation of Shibboleth. Using origin site software (Handle Server and Attribute Authority implemented with Apache web server modules). access to Library vendors such as OCLC, EBSCO. JSTOR and others will be demonstrated.
Friday. October 24, 2003 I 8:30 AM I Hastings Binary Conversion Made Easy Robert Dixon, Macon State College
Learn to convert decimal to binary and hex in any combination with this simple straightforward lecture. No complex math or algebra involved. You will actually see the makeup of how the CPU processes data from input. I'll show you where High, Low and Machine level languages work. My handout can be used in your own classroom. A must see if you have never felt comfortable explaining this process. Come and learn!
Friday, October 24, 2003 I 8:30 AM I International Paper l Oracle 9i Server Managed Recovery Kenny Smith, Cnetics Technologies
As you deploy Oracle 9i, you'll want to let the server manage your recovery operations. Oracle's Recovery Manager has been further improved to handle your entire backup and recovery needs. In this presentation, you'll see many best practices for getting the most out of RMAN. You'll learn some tips about how you might set up test scenarios to check your recovery skills.

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Friday, October 24. 2003 I 8:30 AM I International Paper 3 EMMA: Electronic Markup and Management Application Christy Desmet, Nelson Hilton. Alexis Hart, Ron Blathazor, University of Georgia
EMMA (Electronic Markup and Management Application) is currently being developed in the English Department and Firstyear Writing Program at UGA Over the past two years. EMMA has been developed as a tool for generating, analyzing. revising, and editing prose. In 2003-04. we are beginning to develop the application further for wide-scale archiving of student essays that may then be mined for the purposes of constructing class, program and institutional portfolios: program assessment; and research into the writing process. The purpose of the session will be to acquaint audience members with the usefulness of XML (extensible markup language) for composition and literary instruction; to describe and demonstrate EMMA, the modified Jedit XML editor; to demonstrate pedagogical applications for EMMA in writing and literature classrooms: and to discuss the potential use of the application for program portfolios, assessment, and research into the composing process.
Friday, October 24. 2003 I 8:30 AM I Krannert I Planning Your Way to a Successful Technology Assessment Greg Huseth, Darren Hunt, Georgia Institute of Technology
Multiple campuses, disparate technologies, limited IT resources and a pressing need to provide web-based information and services to campus constituents~the stage is set for a technology assessment. The Georgia Institute of Technology shares how it eclipsed traditional assessment paradigms and developed a phased project plan designed to deliver measurable return using Portal technology.
Friday, October 24, 2003 I 8:30 AM I Krannert 3 Spam Wars - Effective Ways to Reduce Junk e-mail Tina Ashford, Macon State College
Bothered by Spam? Not sure how to get rid of it? This session will offer tips and techniques to reduce the volume of unwanted e-mails, and demonstrate various server. client. and on-line tools available.
Friday, October 24. 2003 I9:30 AM I Bankers Information Assurance: Vulnerabilities, Threats, and Controls Wayne Summers, Columbus State University:
The information age is rapidly becoming the information security age. As we become more dependent on our computers' information, we need to insist that it is available, accurate, and secure. The number of vulnerabilities discovered on our computer systems increases daily. The number of threats to our computer ;;ystems and the valuable information they contain are increasing at an alarming rate. We are being reminded almost daily to download patches. Thankfully, new controls are being

developed and implemented to identify vulnerabilities and to mitigate threats. Computer users and administrators must realize that there is more to computer security than downloading and installing patches. This presentation provides an informative overview of the vulnerabilities and threats attacking our computer systems as well as the controls and procedures needed to address these vulnerabilities and threats.
Friday, October 24, 2003 I 9:30 AM I Hastings Welcome to WAASU (Wah Zoo) and the Clouds over ASU Cathy Barner. Steve Duckworth, Augusta State University
To offer choices to network access. we are implementing a campus wireless solution providing clouds (service areas) where an authorized user can connect to JagNET (ASU Network). There will be four service levels offered that will range in access from simple HTTP to secure FTP to domain file and print services. The Bluesocket Gateway provides: Authentication (Local, Radius. NTLM). Bandwidth Control. VPN Tunneling with IPSEC and Protocol Restriction.
Friday. October 24. 2003 I 9:30 AM International Paper I Using Color in your Model Rodger Oren. Macon State College
~
When we model complex systems. we attempt to reduce the complexity and communicate our objectives of our designs.
> Unfortunately, models are in one color, making them less
functional than they should be. Color. if used properly. will greatly enhance the goals of your model. Integrated Definition (!DEF) Process Models and Unified Modeling Language (UML) models. in Microsoft Visio. will be described using color to enhance the documentation of the artifacts of a business process or software system.
Friday, October 24, 2003 I 9:30 AM I International Paper 3 Streamlining Help Desk Responses Alan Clark. Georgia Perimeter College
Streamline Help Desk Reponses using an online form for requests. Reduce phone calls' No more paper! Make faculty happy' This method gathers all necessary data on one form, submits to a supervisor, and is forwarded to the Help Desk for response. Keeps everyone informed! Easy to use' Attendees will learn how to create their own HelpDesk online form and implement college-wide.
Friday. October 24, 2003 I 9:30 AM I Krannert I Handling the Exponential Increase in WebCT Support Lisa Manning, Anushua Poddar, Kennesaw State University
Kennesaw State University's support of WebCT has evolved from a small department with one System Support Specialist to an acknowledged reference of WebCT in Georgia. The number

23

of courses supported has increased from 50 to almost 500 in 3 short years. As the load of support increased, the small support department had to collaborate and rely on moving different support arenas to other areas of technical support on campus. We would like to demonstrate how this evolution came about and the cooperation and training that was involved. We want to help prepare those schools that are in the beginning stages of support to plan for the expansion of support as the volume of work increases by sharing our experience. We would like this to be a very interactive session.
Friday, October 24, 2003 I 9:30 AM I Krannert 3 Tech CD Chad Reinbold, Georgia Southern University
This presentation will cover the development, distribution and uses of a Technical CD. This CD contains all of the information a Technician would need to work out in the field or during the imaging process. We will distribute a copy of the finished CD to each one of theclass participants as a fully functioning example. We will demonstrate the major functions of the CD during the presentation
Friday, October 24, 2003 I I0:30 AM I Bankers How to Protect against Terrorism, Disasters, and Disasters Recovery (An introduction class) Victor Williams, Macon State College

An Innovative Approach to Merging IT and Library Support Positions Bruce Henson, Linda Cabot, Georgia [nstitute of Technology
Challenged with blending the functional job requirements of three unique service providers at Georgia Tech (Information Technology, Library and CETL), this presentation discusses our approach to creating a new Information Associate position. The Information Associate position and career path will be an integral part of the Library West Commons and the eventual Integrated Learning Resource Center (ILRC). Many campuses are faced with a convergence of the IT and Library environments as our futures move to digitizing information and being customer oriented. This presentation addresses a collaborative project in this joint space that has been successfully received by multiple campus units and may assist others facing a similar task.
Friday, October 24, 2003 I I0:30 AM I International Paper 3 Is TK20 in your future? College of Education Electronic Assessment System Jim Wright, Erik Bowe, Kennesaw State University
TK20 NCATE Pilot Program at Kennesaw State University The State of Georgia seeks to design and implement a statewide accreditation enterprise for the Colleges of Education. TK20 is a Java application running on RedHat Linux and using MSQL open source database.

In response to the necessities to utilize more security and protection against terrorism in the United States, it is very
~ important that the Information Technology (IT) student learn what to do to protect against terrorism, disasters and disaster recovery. With these objectives in mind. Macon State College has started to offer courses that wi II meet the criteria and goals of teaching IT students the importance of protecting against terrorism and disaster recovery. This presentation will cover the topics that were covered in a special topics class that was offered in the summer of 2003 (i.e. The Need for Security in Disaster Recovery, Crimes that will cause a Disaster etc)
Friday, October 24, 2003 I 10:30 AM I Hastings Tablet PCs -A First Look Sarah Fraker, University of Georgia
Interested in the first generation of Tablet PCs but unable to get your hands on one? Interested in finding out the features that can make this platform an asset to your daily life? Want to hear it all from the mouth of a user and not a vendor? This session is for you 1We'll have three models on hand for a "show and tell" to talk about the differences in the form factors, pluses and deltas. We' II talk about the inherent features in Windows XP Tablet Edition, personal experiences, lesson's learned as well as touching on some of the basic software packages out for the tablet. And then you' II get to"touch" on one yourself!
Friday, October 24, 2003 I I0:30 AM I International Paper I

Friday. October 24, 2003 I l0:30 AM I Krannert I Setting up a Wireless Network B. Bhagyavati, Jon Haney, Columbus State University
This presentation will be a show-n-tell session of how to set up a local-area wireless network using an access point and wireless client interfaces for desktops. laptops and handhelds. Since wireless devices such as personal digital assistants (PDA's) or handhelds and laptops are becoming the preferred method of communication and control in today's mobile world, it is felt that the demonstration will be timely. Knowledge obtained in this session can also be used in classes pertaining to wireless networking. In addition, wireless security issues will be discussed in brief.
Friday, October 24. 2003 I 10: 30 Al\1 I Krannert 3 A First Look at the SAS Output Delivery System (ODS) Francis Kelley. University of Georgia
The SAS Output Delivery System (ODS) was initially developed to handle the output from the SAS procedures. It has quickly evolved into a method of displaying the output, both print and graphics, in HTML, RTF and PDF form, with experimental versions of XML, PostScript and others in development. This presentation is designed to show how a standard printed report generated by SAS may be redesigned, reshaped and incorporated into more contemporary forms.

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ACKNOWLEDGMENTS
The Office of Information and Instructional Technology gratefully acknowledges the following people for their time and support in making Rock Eagle 2003 a success!
Lisa Striplin, Director of Administrative Services Joy Schweiger, Conference Manager Kathy Ecker, Registration Coordinator
Sherrye Willett, Administrative Assistant

Program Committee

Andrea Wilson, Chair David Cadena Diane Chubb Buz Dale David Disney Lorilie Ellis Betty Henry Bruce Johnson Eloise Laster Glenn Leavell Ed Maioriello Beverly Norwood

Karen Nunn Penny Overcash Mark Plaksin Phil Roney JoE Silva Tim Sykes Phil Williams

Conference Services Volunteers

Beverly Arnold Elizabeth Bryant Danny Dills Hope Dunagan Glenn Fernandez Jay Forbes Roderick Horton Lori Jarrard Eloise Laster Ray Lee Amanda Marshall Karen Nunn

Christi Pope Denise Samples Karen Scoville Jan Tinsley Paige Born Marina Felgin Julius Gantt Michael Gas Rosalind Newton Jennifer Postell Maria Steed Andrea White

Technical Support Staff Suzanne Colquitt Ken Kling Jeff Evans Charles Weeks Stanton Peachey Steve Coopat Bruce Johnson Tony Small
Technical Support Volunteers Michael Bracewell Jess Bloomingdale Bobby Brown Jeff Cirisan Buz Dale Brian Davis
- Eloise Laster
Ed Maioriello Kelly Mills
Beverly Norwood Penny Overcash
Ken Payne Kervin Powers
Joe Silva Tim Sykes Trent Tucker Todd Watson Truman White

25

OIIT HELP DESK
INFO CENTER

- THE CALLAWAY BUILDING -

ENTEPASYS NETWORKS

ENTEAASYS NETWORKS

[ : ] [ : J E J [ : ] GATEWAY
COMPUTERS

RESTROOMS

L J \IICROSOfT

I I MICROSOFT

GALILEO/ GIL

GAULEO/ GIL

L~ ___J

HP/ COMPAC

ACCESS/ POMEROY

LOGICAL C>DICE

LOQCAL CHJICE

LOQCAL C>DICE

HOWARD COl'-'f'UTERS

INTERFACE ELKTRONICS

INTERFACE ELECTRONICS

- THE GEORGIA POWER BUILDING

SOUTHERN BUSINESS
COMM

SOUTHERN BUSINESS
COMt-1

TEK SYSTEMS

NETWORK ASSOC IA.TES

Q]

ITC

~~~

SYSTEMS L___J ~ L___J

[ : ] NEWMAN GROUP
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Access/Pomeroy http://www.pomeroy.com Pomeroy is the nation's 3rd largest DYAR and a Cisco GOLD Certified partner providing consulting, services, and products via multiple state contracts. Our long history working with education in Georgia has provided us with extensive experience to assist each school with determining their needs. In addition, Pomeroy works with new technologies and vendors, bringing information and resources on new and future technologies to the university system.
Adobe Systems http://www.adobe.com/education Integrated Adobe digital solutions offer your institution the opportunity to strengthen curricula and streamline your administrative workflow. Create a dynamic, fun learning experience for your students and prepare them for rewarding careers. To find out more, visit www.adobe.com/ education.
ALLTEL Communications Products, Inc. http://www.aJltelcpi.com ALLTEL (ACP) is one of the nation's premier providers of telecommunications equipment and services. Offering more than I00,000 highdemand items through Distribution Centers centrally located throughout the United States. ACP's primary focus is to provide exemplary customer & technical assistance while offering the financial flexibility needed to compete in today's marketplace. We deliver the products customers need to stay ahead of ever-changing business demands.
Apple http://www.apple.com Apple ignited the personal computer revolution in the I970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers arouod the world through its innovative hardware, software and Internet offerings.

Avaya http://www.avaya.com/ Avaya is the leader in VoIP solutions, IP Telephony, Converged networks
BellSouth http://www.beJlsouth.com BellSouth delivers secure, innovative solutions for the network technologies that your agency uses, including network VPN for data security, wireless LAN for remote access, and enhanced managed router service for surveillance and monitoring. Our solutions are designed to grow with your agency so you don't have to rely on outdated equipment to protect your valuable public information.
Cisco Systems, Inc. http://www.cisco.com Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco's Internet Protocol-based (IP) networking solutions are the foundation of the Internet and most corporate, education, and government networks around the world. Cisco provides the broadest line of solutions for transporting data, voice and video within buildings, across campuses, or around the world.
Citrix Systems, Inc. http://www.citrix.com Citrix Systems, Inc. was founded in 1989 with a vision that continues to guide the company today: to simplify information access. This vision has been translated into the Citrix MetaFrame-Access Suitean integrated set of enterprise access infrastructure products that provide secure, easy access to comprehensive information resources from any location, device or connection, and simplify management, monitoring and measurement in heterogeneous computing environments. With more than 120,000 customers and nearly 50 million users worldwide, Citrix is the most trusted name in enterprise access.

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Cnetics Technologies http://www.cnetics.com Cnetics Technologies is a Hewlett-Packard reseller and systems integrator. In addition to handling the complete HP product line, Cnetics also provides network design and implementation services as well as distance learning solutions encompassing video distribution and content creation. Cnetics also provides Oracle and Security consulting services. We are proud to be a partner with the University System of Georgia for over twenty years.
Communications Supply Corporation http://www.gocsc.com Communications Supply Corporation is a national distributor of installation materials for voice and data communi~tions systems. Since 1972, CSC has distributed products offered by the premier manufacturers in the industry.
CPAK Corporation http://www.cpak.com CPAK Corporation provides technology solutions to the public sector in the hardware and services area. CPAC Corporation is on the IBM, Cisco, & HP Georgia State contracts.

DuraNet http ://www.duranetusa.com DuraNet provides design, installation, products and services for I.T. Infrastructure in support of data, voice, video and security.
Element K http://www.elementk.com Element K is a provider of online training solutions for Information Technology topics that include desk top applications, web design and media titles, programming and web development and computer professional titles. Element K has capabilities for custom services and solutions for institutions of higher education. Element K serves faculty and staff populations as well as student training solutions.
Enterasys Networks http://www.enterasys.com Enterasys Networks provides best-in-class network infrastructure solutions to enterprise customers worldwide. With one of the industry's broadest and deepest product portfolios-plus a full range of service and support offerings-Enterasys is uniquely qualified to meet the evolving needs of today's universities.

DELL Computer Corporation http ://www.dell.com/hied Dell's mission is to be the most successful computer company in the world at delivering the best customer experience in markets we serve. Dell commits to meeting your expectations of: - Highest quality - Leading technology - Competitive pricing- Individual and company accountability - Best-in-class service and support - Flexible customization capability - Superior corporate citizenship - Financial stability.
DISYS http://www.disys.com DISYS offers cutting-edge hardware and service options to commercial, Government and Education clients nationwide. We continually expand our industry-leading line-up of hardware, software and service options to make DISYS a complete onestop source for total system solutions.

Epson Epson is a leading manufacturer of Portable and Installable Projectors, Inkjet Printers and Scanners with wireless, networkable and multi-function capabilities. Please come by our booth to see the latest technology products or email david_bare@ea.epson.com for product line cards and additional information.
GALILEO Interconnected Libraries http://www.galileo.usg.edu GIL, provides support to the University System of Georgia's academic libraries and the Voyager integrated library system.

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Gateway Computers http://www.gateway.com Gateway offers computer hardware including Servers, Desktops, Portables, Tablet PC's, and the 42 & 50 inch Plasma TV screen as well as training and IT support.
Georgia Public Web http://www.gapublicweb.net Georgia Public Web is a non-profit provider of Internet and telecommunications services. GPW is "Bridging Georgia's Digital Divide"TM by offering cost-effective, fiber-optic Internet, private line and web solutions throughout Georgia. Georgia Public Web utilizes a state-of-the-art, SONET based, fiberoptic network that incorporates digital "on-ramps" and "off-ramps'' throughout the State of Georgia.
Hewlett Packard/Compaq Our 64-year commitment to education and tradition of offering inventive IT products, services and solutions, makes hp uniquely qualified to be your trusted advisor in addressing the changing demands of your campus. We will work with you to continue driving invention in the delivery and administration of the learning process
Howard Computers http://www.howardcomputers.com Howard Computers is a division of Howard Industries. We are a computer manufacturing company and our products include desktops, laptops, servers and much more.
Interface Electronics, Inc. http:/www.linterface.com Interface provides Networking Products and Services, Print Management, Desktop Control/ Session Management, Network Appliances, Wireless, Servers, LAN Wiring, Custom and Patch Cables, Cone Of Silence, Firewalls, Document Imaging Notebook Computers, Laptop Carts, Project Design, and Consulting. Serving libraries since 1986.

Internet Security Systems (ISS) http://www.iss.net Internet Security Systems (ISS) is a world leader in solutions that protect critical information assets from an ever-changing spectrum of threats and misuse. ISS products dynamically detect, prevent and respond to sophisticated threats to networks, servers and desktops. ISS is the security provider for 11,000 customers, including all of the Fortune 50, and major agencies and departments within U.S. local, state and federal governments.
ITC Systems, Inc. http ://www.itcsystems.com ITC Systems, Inc. is presenting unattended point of sale Cost Recovery Solutions for printing,copying, microfilm-reader printing, laundry and vending. With over 15 years experience, ITC offers atrue campus card approach that increases processing efficiencies in the unattended point of sale transaction environment. ITC is also introducing a state-of-the-art on-line metering solution for transaction settlement.
James River Technical, Inc. http://www.jtri.com Founded in 1988, James River Technical, Inc., specializes in open-system platforms, providing related project management, design, and integration and support services to a diverse group of clients in the private and public sector. A partner
-- with SGI since 1995, JRTI has focused on the
higher education and research markets, providing high-performance computing, visualization, and storage solutions to universities that need serious tools for their computational and research needs. Today, JRT is SGI's exclusive provider for its products to higher education and research facilities in the United States and Puerto Rico. JRTI has twice been recognized as an Inc. 500 fast-growth
00 company. The company, located on the web at
www.jrti.com, is headquartered in Richmond, Va., with sales offices located throughout the United States.

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Layer 3 Technologies www.layer3direct.com Competition for bandwidth can be costly for your school, frustrating for students, faculty, and administration - and stressful for you. PacketShaper and AppCeleraTM from Packeteer put you back in control - and reduce your stress. PacketShaper is the bandwidth-management solution that brings consistent, efficient performance to applications running over the Internet or wide area networks. It keeps critical traffic moving at an appropriate pace through bandwidth bottlenecks. Less urgent traffic uses a smaller slice of available bandwidth. AppCelera is the web-content acceleration solution that makes web sites fast, especially for slow, dial-up users. AppCelera ensures that your distancelearning site gets an A+ for performance. Layer 3 Technologies is pleased to offer you these Packeteer solutions. We invite you to visit Packeteer's Education Web Page at http:// www.packeteer.com/sol utions/i ndus tries/ education.cfm to learn more about how these solutions can help you.
Logical Choice Technologies http://www.logicalchoicetech.com Logical Choice is an IT products and services company that focuses exclusively on education and government. We administer the Sun and Citrix State Contracts and we're the Sun Campus Reseller organization for schools in Georgia. We participate in several other State Contracts including HP WSCA, Cisco, Enterasys, and 3Com. We participate in many academic discount programs and offer online quotes and product ordering to our customers.

Microsoft http://www.microsoft.com Enabling the worldwide community of students, educators and lifelong learners to realize their full potential.
MXN Corporation http ://www.mxncorp.com MXN Corporation Low cost Hewlett-Packard ProCurve networking equipment, and management systems for networks, servers, databases and applications. Vbrick - Full motion, excellent quality video on data networks.
Network Associates http://www.networkassociates.com Network Associates offers industries and government a compelling value proposition: superior protection of key information assets. Our market-proven solutions and knowledge of industry-specific IT challenges will keep your systems secure, and your networks operating at peak performance. Network Associates helps industries maintain secure systems and protect networks, even when confronted with tough IT challenges, such as: budget constraints, maximum uptime requirements, and frequent cyber attacks. Protect your business or agency from the desktop to the network core with McAfee System and Network Protection Solutions.
Oracle Corporation http://www.oracle.com/industries/education Financial realities, rising expectations and competitive pressures are compelling colleges and universities to find more effective and efficient means for providing education and services to students while maintaining high standards of quality. Oracle's Higher Education Solutions enable you to transform how your institution achieves its mission to deliver superior education, research and service to the community.

30

Novell http://www.novell.com Novell is the leading provider of Net Business Solutions. Specialized offerings in Secure Identity Management for Higher Education, Cross Platform Network Services and the leading provider of Web Services software.
SCT http://www.sct.com SCT (NASDAQ: SCTC) serves more than 1,300 higher education institutions worldwide with software and services that promote individual achievement, enhance institutional performance, and foster educational communities. SCT's solutions compose thee-Education Infrastructure, a strategic framework for the digital campus that achieves superior interconnectivity, service delivery, information access, and personalized education experiences.
Southern Business Communications
http://www.sbcg.com Audio/Visual products for professional use in classrooms, boardrooms, churches and more.
Sun Microsystems, Inc. http://www.sun.com Since its inception in 1982, a singular vision The Network is The Computer - has propelled Sun Microsystems, Inc. to its position as a leading provider of industrial-strength hardware, software, and services that make the Net work. Sun can be found in more than 100 countries and on the World Wide Web.

TEKsystems TEKsystems is a leading provider of IT services and the recognized leader in Information Technology and Communications staffing. TEKsystems offers a full line of comprehensive IT services, including technology deployment services and enterprise support services. We help businesses design, install, deploy and run their IT, communications and network systems by providing services and the best IT consultants available.
The Newman Group http://www.nofailemail.net The Newman Group is a full service IT solutions provider to EDU, focused on mission critical services such as email/messaging, network security tools such as Anti-Spam and Anti-Virus, wireless applications, and disaster recovery (business continuance) solutions. Our partners deliver best of breed solutions, and include Mirapoint, Inc. for email/messaging and AntiSpam, and Sophos Anti-Virus for supenor gateway & desktop virus protection.
University of Georgia MSD http://www.eits.uga.edu/msd Managed Software Distribution (MSD) was originally established in 1987 for the purpose of administering software site licenses for all institutions within the University System of Georgia. The goal of Manag~ Software Distribution is to provide quality software in a cost effective manner to support the academic and research functions of all institutions within the University System of Georgia.

56 Marietta http://www.56marietta.com 56 Marietta is a 160,000 SF fully built out carrier hotel/interconnect facility that is home to the Southeast's largest concentration of telecommunication companies. 56 Marietta is 90% occupied with 40+ fiber providers and over I00 telecom related companies.

'J).

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The Office of Information and Instructional Technology recognizes and thanks the following presenters whose participation in the conference resulted in its success!

Jim Anderson, Logical Choice Technologies Michael Anderson, Board of Regents
rJl Tina Ashford, Macon State College Greg Ashley, University of Georgia Cathy Barner, Augusta State University Wally Beck, Gainesville College Jim Berg, Cisco Systems Erik Bowe, Kennesaw State University Jeff Chastine, Clayton College and State University Alan Clark, Georgia Perimeter CollegeDunwoody Campus Brian Culver, Georgia Institute of Technology Buz Dale, Board of Regents
z Christy Desmet, University of Georgia Robert Dixon, Macon State College Brent Eaton, Columbus State University Jack Finke, E-Watch/Pomeroy Brian Finnegan, Board of Regents
rJl Robert Fleck, Jr., Columbus State University Joe French, ITC Systems Michael Gass, Board of Regents Stanton Gatewood. University of Georgia Neil Griffin, Bainbridge College Stephen Grim, SCT Corporation
rJl Brandon Haag. Gainesville College Greg Hale, Georgia Institute of Technology Frank Hamilton, Novell Inc. Todd Hammer. 3Com and AllTEL Darryl Hancock, Middle Georgia College Jon Haney, Columbus State University Alan Hansen, SCT Corporation Bruce Henson, Georgia Institute of Technology Robert Howard, University of Georgia Greg Huseth, Georgia Institute of Technology Tracey Jensen. Macon State College Mark Johnson Board of Regents Pamela Joseph, Georgia Perimeter College Francis Kelley. University of Georgia

Eloise Laster, Board of Regents Sherri Litchfield, Pomeroy Diana Lomarcan, Columbus State University Tim Long; Novell Inc. Lisa Manning, Kennesaw State University David Matthews-Morgan, University of Georgia Charles McCall, University of Georgia Tena McQueen, Columbus State University John Meyer, Medical College of Georgia Andrew Meyers, Hewlett-Packard Craig Miller, Dimension Data Rodger Oren, Macon State College Giles Orr, Georgia College & State University Darryn Ostrander, Darton College Ken Payne, Board of Regents Kevin Pittman, Georgia Institute of Technology Chad Reinbold, Georgia Southern University Kris Rickerson, Middle Georgia College Elizabeth Riley, Macon State College Michael Rogers, ALT Philip Roney, Board of Regents Robert Rullo, SCT Kenny Smith, Cnetics Technologies Les Smith, SCT Wayne Summers, Columbus State University Christina Tanner-Coronado,
Kennesaw State University Chris Tilton, SPI Dynamics Steve VanBrackle, Apple Art Vandenberg, Georgia State University Todd Watson, Board of Regents Michael Weaver, University of Georgia Truman White, Board of Regents Brent Williams, Kennesaw State University Victor Williams, Macon State College Scott Woodison, Board of Regents Jim Wright, Kennesaw State University

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MODERATORS

Wally Beck Maureen Akins Doreen Allen Brian Anderson Don Andrae Tina Ashford Lisa Baldwin Cathy Barner Randle Berlin B Bhagyavati Kris Biesinger Jess Bloomingdale Cynthia L. Brunson Mary Jane Casto Debbie Clark Ashley Coates Rolf Cooke Richard Crain Wanda Eanes Brent Eaton Jeannette Eckles Amy Lyn Edwards Hunter Eidson Michael Evans Jill Ewing Kevin Floyd Brian Gantt Rita Garner Hilliard Gastfriend Jonathan Glass Karen Hamilton Mike Hamilton Monica Holder Tracey Jensen Mark Johnson Bill Johnson Sheila Jordan Lester Lamhut Daniel Lanier

Michael Lendzian

Cecilia Long

Tom Maier

Danny Martin

David Matthews-Morgan

Susan McKinnon

Steven Miles

Gary Miller

Christine Miller

Michael Montgomery

Susan Motes

Beverly Norwood

Gina Papa

Ken Payne

Kenneth J. Preissler

Bob Puckett

Antonio Quesada

David Robinson

Rann Rudisill

Mona Shuman

Wesley Smith

Sheree Srader

Pam Summers

Wayne Summers

Art Sutton

Teresa Thornton

Todd Thuma Art Vandenberg

--

Nathan Wade

Dale Wechsler

Brent Williams

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NOTES
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