2019 Annual operations report

2019 Annual Operations Report

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Data analysis and reporting are required for the monitoring and evaluation of Georgia's Enhanced I/M Program ("the Program") by program management and the US Environmental Protection Agency (EPA). This report includes information regarding the types of program activities performed and their final outcomes. Also included are summary statistics and effectiveness evaluations of the enforcement mechanism, the quality assurance system, the quality control program, and the testing element.
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Table of Contents

Sections

I.

Test Data Report

II. Quality Assurance Report

III. Quality Control Report

IV. Enforcement Report

V. Public Information and Consumer Protection Program (PI&CP)

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11 17 21 29

Appendices

A. Overall Initial Test and After-Repairs (Retest) Results by Test Type

B. Test Results by Test Type

C. Visual (Catalytic Converter) Results by Test Type

D. Functional (Fuel Cap Test) Results by Test Type

E. OBD Malfunction Indicator Light (MIL) and Associated Diagnostic Trouble Code (DTCs)

F. OBD Readiness and Associated Monitors

G. OBD and Functional (Fuel Cap Test) Results

H. First After-Repairs (Retest) Results by Test Type

I.

Second/Subsequent After-Repairs (Retest) Results by Test Type

J.

Vehicles with Initial Fail Result that Receive Repair Waiver

K. Summary of Waivers Processed & Referee Tests Performed

L. Audit Activity

M. Covert Audits Conducted by Inducement and Test Type

N. Covert Audits Conducted Resulting in a False Pass by Test Type

O. Inspection Station Information by Test Type

1. Test Type: OBD

2. Test Type: ASM

3. Test Type: TSI

P. Vehicle Outcome by Test Type and Vehicle Class

Q. Most Common Repairs and Associated Emissions Benefit

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Section I. Test Data Report
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Test Data Report
The following report provides basic statistics on the testing program for the reporting year of January 1, 2019, through December 31, 2019. It includes:
A. The number of vehicles tested by model year and vehicle type [CFR 51.366(a)(1)] 1. See Appendix A.
B. By model year and vehicle type, the number and percentage of vehicles [CFR 51.366(a)(2)] 1. Failing initially, per test type a. See Appendices A and B. 2. Failing the first after-repairs test (retest), per test type a. See Appendix H. 3. Passing the first after-repairs test (retest), per test type a. See Appendix H. 4. Initially failed vehicles passing the second or subsequent after-repairs test (retest), per test type a. See Appendix I. 5. Initially failed vehicles receiving a Repair Waiver a. See Appendix J. 6. Vehicles with an undetermined final outcome (regardless of reason) a. See Appendix P. 7. Passing the on-board diagnostic (OBD) check a. See Appendix B. 8. Failing the on-board diagnostic (OBD) check a. See Appendix B. 9. Failing the on-board diagnostic (OBD) check and passing the tailpipe test (if applicable) a. Not applicable: in Georgia's Enhanced I/M Program. 10. Failing the on-board diagnostic (OBD) check and also failing the tailpipe test (if applicable) a. Not applicable: in Georgia's Enhanced I/M Program. 11. Passing the on-board diagnostic (OBD) check and failing the I/M gas cap evaporative system test (if applicable) a. See Appendix G. 12. Failing the on-board diagnostic (OBD) check and passing the I/M gas cap evaporative system test (if applicable) a. See Appendix G.
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13. Passing both the on-board diagnostic (OBD) check and the I/M gas cap evaporative system test (if applicable) a. See Appendix G.
14. Failing both the on-board diagnostic (OBD) check and the I/M gas cap evaporative system test (if applicable) a. See Appendix G.
15. MIL (Malfunction Indicator Light) is commanded on/illuminated and no codes are stored a. See Appendix E.
16. MIL (Malfunction Indicator Light) is not commanded on/illuminated and codes are stored a. See Appendix E.
17. MIL (Malfunction Indicator Light) is commanded on/illuminated and codes are stored a. See Appendix E.
18. MIL (Malfunction Indicator Light) is not commanded on/illuminated and codes are not stored a. See Appendix E.
19. Readiness status indicates that the evaluation is not complete for any module supported by on-board diagnostic (OBD) systems a. See Appendix F.
C. The initial test volume by model year and test station [CFR 51.366(a) (3)] 1. See Appendix O.
D. The initial test failure rate by model year and test station [CFR 51.366(a) (4)] 1. See Appendix O.
E. The average increase or decrease in tailpipe emissions levels for HC, CO and NOx afterrepairs by model year and vehicle type for vehicles receiving a mass emissions test [CFR 51.366(a)(5)] 1. Not applicable: in Georgia's Enhanced I/M Program, no vehicle received a mass emissions test.
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Section II. Quality Assurance Report
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Quality Assurance Report
The following report provides basic statistics on the quality assurance program for the reporting year of January 1, 2019, through December 31, 2019. It includes:
A. The number of inspection stations and lanes [CFR 51.366(b) (1)] 1. Operating throughout the year: There were 716 inspection stations and 765 inspection lanes that operated throughout the year in Georgia's Enhanced I/M Program. Stations that operated throughout the year may have inspection lanes that operated only part of the year. This occurs when an existing station changes the number of test lanes it operates. 2. Operating for only part of the year: There were 176 inspection stations and 225 inspection lanes that operated for only part of the year in Georgia's Enhanced I/M Program. a. There were 176 inspection stations that received overt performance audits during the year in Georgia's Enhanced I/M Program.
B. The number of inspection stations operating throughout the year [CFR 51.366(b) (2)] 1. Receiving overt performance audits in the year: There were 716 inspection stations that received overt performance audits during the year in Georgia's Enhanced I/M Program. 2. Not receiving overt performance audits in the year: There were 0 inspection stations that did not receive an overt performance audit during the year in Georgia's Enhanced I/M Program. 3. Receiving covert performance audits in the year: There were 691 inspection stations that received covert performance audits during the year in Georgia's Enhanced I/M Program. 4. Not receiving covert performance audits in the year: There were 25 inspection stations that did not receive a covert performance audit. These stations were operating as fleet stations, new car dealers, or used car dealers.
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5. That has been shut down as a result of overt performance audits:
No stations were "shut down" as the direct result of an overt audit. In accordance with Georgia's Administrative Procedures Act, the Environmental Protection Division (EPD) cannot "shut down" a station, except through the administrative hearing process. Inadequacies found during an overt performance audit that would warrant temporarily closing a station are typically related to malfunctioning or faulty testing equipment. When equipment problems are identified that might affect the integrity of the inspections, station owners are notified that they are not to conduct inspections until the equipment has been repaired and the accuracy of the equipment confirmed by a follow-up overt performance audit. Any station identified as conducting inspections after being so notified is cited for the violation and subject to: a suspension and/or monetary penalty through the consent order process; civil penalties through the administrative hearing process; or criminal charges, depending on the severity and gravity of the situation. Violations and penalties associated with overt audits are accounted for under question four below, part III, "That received fines - Stations".
C. The number of covert audits [CFR 51.366(b) (3)]
1. Conducted with the vehicle set to fail per test type:
a. See Appendix M.
2. Conducted with the vehicle set to fail any combination of two or more test types:
a. Not applicable in the in Georgia's Enhanced I/M Program.
3. Resulting in a false pass per test type:
a. See Appendix N.
4. Resulting in a false pass for any combination of two or more test types:
a. Not applicable in the Georgia's Enhanced I/M Program.
D. The number of inspectors and stations [CFR 51.366(b) (4)]
1. That were suspended, fired (revoked1), or otherwise prohibited from testing as a result of covert audits:

Inspectors Stations

Licenses Suspended 4 0

Licenses Revoked 0 0

1 Because it is a decentralized program, inspectors and stations are licensed by, not employed by the State of Georgia. Accordingly, the resulting action is to revoke a station's or inspector's license as opposed to firing them.
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2. That were suspended, fired (revoked), or otherwise prohibited from testing for other causes:

Inspectors Stations

Licenses Suspended 2 2

Licenses Revoked 8 1

3. That received fines:

Inspectors Stations

Fined 7 1

E. The number of inspectors licensed or certified to conduct testing [CFR 51.366(b) (5)]
The total number of inspectors licensed or certified to conduct testing in 2019 was 4,178 (this includes all inspectors with an active license regardless of testing activity).
There were a total of 2,402 inspectors who attended training during 2019 (this includes all training types and retests). The new inspector certification class had 1,214 attendees. Of the 1,214 attending, 788 passed the course and became newly licensed emissions inspectors with full certification (OBD, ASM and TSI).
All currently active certified inspectors are required to receive re-certification training every two years; 852 inspectors attended the recertification training. Of the 852 attending, 828 passed the recertification.
New inspector certification and recertification training continues to be offered by the management contractor. Classes are scheduled as needed. The average numbers of new inspector and recertification training classes conducted per month in 2019 respectively were 3.0 and 3.0. Note: At least one inspector was assigned per station. Some inspectors were assigned to multiple stations (See Appendix O).
F. The number of hearings [CFR 51.366(b) (6)]
The State of Georgia uses a two-step enforcement process for inspectors and station owners that commit violations of the rules. They are first offered an opportunity to settle the allegations by way of an Environmental Protection Division (EPD) proposed settlement of suspension/revocation and/or negotiated monetary settlement through the consent order process. If a settlement cannot be reached at this level, an administrative order is issued seeking an elevated level of enforcement (license suspension or revocation). The inspector or station owner is given the opportunity to petition for an administrative hearing prior to the administrative order taking effect. The vast majority of enforcement actions are settled through the consent order process. For more serious violations, a citation is
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issued to place the alleged violation in state court for criminal prosecution.
There were no hearings held during the reporting period of 2019.
G. The total amount collected in fines from inspectors and stations by type of violation [CFR 51.366(b) (7)]
The fine amounts shown below are by violation type. In some cases where there were multiple violations against an inspector; EPD may have combined the total fine into one violation code.

Code 197 202
301
305 Total

Violation Type Station manager failed to provide proper oversight Inspector allowing another to use ID & access code
Inspector failed to test covert fuel cap, issued passing certificate
Inspector tested fuel cap, it failed, used alternate cap

Fines Collected $2,500.00 $1,000.00
$500.00
$2,000.00 $6,000.00

H. The total number of covert vehicles available for undercover audits over the year [CFR 51.366(b) (8)]
The management contractor uses multiple resources (private sale, auctions, etc.) to maintain a rotating fleet of covert vehicles. This fleet is varied in its composition of vehicle ages and types. For the 2019 test year, there were a total of 18 covert vehicles available for covert audits.
I. The number of covert auditors available for undercover audits [CFR 51.366(b) (9)]
The management contractor trained all its field auditors and most of its office staff as certified emissions inspectors. Personnel are also trained in Georgia's Enhanced I/M Program overt and covert audit procedures and enforcement requirements. During this reporting period, there were 11 covert auditors available for covert audits.

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Section III. Quality Control Report
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Quality Control Report
The following report provides basic statistics on the quality control program for the reporting year of January 1, 2019, through December 31, 2019. It includes:
A. The number of emissions testing sites and lanes in use in the program [CFR 51.366(c) (1)]
During the reporting year, there were 892 inspection stations and 990 inspection lanes in use in Georgia's Enhanced I/M Program. Note: Not all of these stations or lanes were operational throughout the test year.
B. The number of equipment audits by station [CFR 51.366(c) (2)]
In the reporting year, 1,956 equipment audits were performed. The management contractor performed equipment audits both during audits and during the certification of a station or lane. Note: Equipment audits were conducted during the audit types of: Certification Audits, Complete Audits, 5-Gas Audits, and 90-day Lockout Audits (See Appendix L.
C. The number and percentage of stations that have failed equipment audits [CFR 51.366(c) (3)]
Based on the management contractor's 1,956 equipment audits performed during station audits and during the certification of a station or lane, 242 stations out of 892 failed at least one audit task; this equates to approximately 27 percent of the stations participating in the program. Note: Some stations had more than one lane.
D. Number and percentage of stations and lanes shut down as a result of equipment audits [CFR 51.366(c) (4)]
No stations were "shut down" as the direct result of a failed equipment audit. In accordance with Georgia's Administrative Procedures Act, EPD cannot "shut down" a station except through the administrative hearing process. When equipment problems are identified that might affect the integrity of the inspections, station owners are notified that they shall not conduct inspections until the equipment has been repaired and the accuracy of the equipment confirmed by a follow-up overt performance audit. Any station identified as conducting inspections after being so notified is cited for the violation and subject to: a suspension and/or monetary penalty through the consent order process; civil penalties through the administrative hearing process; or criminal charges, depending on the severity and gravity of the situation.
E. Additional Information Requested:
1. Reports on all audit activities
A summary of audit activities performed by the management contractor during the reporting year can be found in Appendix L.
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2. Auditor Performance Evaluations Monthly Auditor Performance Evaluations were performed for all field auditors employed throughout the reporting year. The evaluations consisted of the following criteria: number of audits scheduled/completed, completeness and thoroughness of recorded data/observations, enforcement effectiveness, and feedback from EPD staff/emissions station owners/inspectors, and results from ride-along evaluations performed by the management staff and the QA/QC Manager. EPD I/M unit staff and compliance staff conducted follow-up audits of the management contractor's audits on a random basis. No significant issues or problems were identified.
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Section IV. Enforcement Report
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Enforcement Report
The following report provides basic statistics on the enforcement program for the reporting year of January 1, 2019, through December 31, 2019. It includes:

A. An estimate of the number of vehicles subject to the inspection program derived from the vehicle registration database. [CFR 51.366(d) (1)]
2019 Registration Data2

County (County Code) Cherokee (35)
Clayton (13) Cobb (7)
Coweta (27) DeKalb (2) Douglas (57) Fayette (112) Forsyth (79) Fulton (1) Gwinnett (16) Henry (54) Paulding (75) Rockdale (89)
Total

Vehicles Potentially Subject to I/M Program 142449 151412 460927 88887 383758 85572 80288 147625 518705 561682 149958 98701 53132 2,923,096

2 The above table contains the number of vehicles subject to inspection for 2019. Data source: Driver Record and Integrated Vehicle Enterprise System (DRIVES) managed by the Georgia Department of Revenue (DOR).
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B. The percentage of motorist compliance based upon a comparison of the number of valid tests with the number of vehicles subject to the program. As can be seen, the number of vehicles potentially subject to the I/M program (2,923,096 based on the DRIVES registration database) is less than the number of initial inspections (2,985,680) performed in 2019. This total was derived by taking all initial tests and excluding all aborts and covert tests. This difference can increase or decrease and can be attributed to any of the following. 1. The DRIVES database cannot accurately differentiate between light-duty trucks with a gross vehicle weight rating (GVWR) over or under 8,500 pounds. 2. There is no way of anticipating the number of vehicles not previously registered in Georgia entering the 13-county Atlanta area due to new residency or used car sales; however, these vehicles receive tests prior to being counted in the DRIVES data. 3. Senior Exemptions and Out-of-Area Extensions are not taken into account. 4. Most State of Georgia government agencies are headquartered in the metro Atlanta area and their vehicles are registered in an I/M program county, but many of these vehicles are permanently assigned to counties or areas a significant distance from the I/M program area and therefore are not required to be inspected. 5. The registration information is only a "snapshot" of the fleet when the data was retrieved from DRIVES. 6. Vehicles legally or illegally registered outside of the I/M program area. 7. VIN errors in the I/M inspection database and DRIVES. 8. Georgia excludes the newest three (3) vehicle model years. 9. Used car dealers and auction houses often inspect vehicles being sold even though these vehicles may not be sold to owners living the non-attainment area. 10. Vehicles which fail multiple times may have several initial inspections.
Of these, the most significant reason for this discrepancy appears to be the difficulty using the DRIVES registration data to differentiate between light-duty trucks (LDT) over or under the 8,500 pounds GVWR subjectivity threshold for the I/M program.
Since Georgia moved to electronic verification of vehicle liability insurance on DRIVES through the registration process in 2002, VIN errors are identified and corrected more efficiently.
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The graph below illustrates data collected regarding registered vehicles in the 13-county nonattainment area, annual total tests performed, paid test volume, and the subject vehicle population for test years 2008 through 2019. This graph also illustrates the expected vehicle volumes projecting forward to test year 2020. As expected, subject vehicle numbers are less than the registered vehicles due to the several vehicle exemptions listed above. Tested vehicles indicate that more vehicles are tested than anticipated from the subject vehicle data for several reasons listed above.
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C. Total number of compliance documents issued to inspection stations Compliance documents (e-certificates of emissions inspections) are sold in blocks of 200 to new individual station owners and in blocks of 100 to past-standing individual station owners; they are issued electronically via the I/M inspection database by certificate number to each of the station's analyzers. All inventories are documented and accounted for in a database table. For each vehicle inspection performed, the analyzer e-certificate inventory is decremented by one and a hard copy of the official Certificate of Emissions Inspection is printed showing that unique certificate number assigned. The total number of certificates used is equal to the number of paid tests as shown in the database. During 2019, there were 3,053,743 certificates issued, which is more than the 2,983,874 certificates issued in 2018.
D. The total number of missing compliance documents With the procedures described above for selling, issuing and accounting of e-certificates, the history in Georgia's Enhanced I/M Program has shown there is little cause for concern regarding "missing compliance documents." However, the potential for the production of counterfeit certificates continues to be of concern. With electronic matching of emissions inspections to the registration records on DRIVES, the occurrence of counterfeit certificates has been virtually eliminated. However, there are still instances when tag office clerk is presented with a paper Certificate of Emissions Inspection and no electronic verification of the inspection results is shown on DRIVES. In these cases, tag office personnel have become cautious, and utilize specific instructions on confirming the Test ID and visually identifying counterfeit certificates. The Test ID is a unique security number only printed on passing emissions certificates (generated by an algorithm that uses various test parameters from the vehicle's inspection). When a motorist presents a fraudulent certificate for vehicle registration, the tag office personnel notify either EPD officers or local law enforcement officers who can charge the individuals with submitting false documents to a government agency, which can be a felony in Georgia.
E. The number of time extensions and other exemptions are granted 1. See Appendix K
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F. The number of compliance surveys conducted, number of vehicles surveyed, and the compliance rates found
The Environmental Protection Division (EPD) and the Department of Revenue (DOR) continue to improve upon the transfer of electronic data from the I/M inspection database to the Driver Record and Integrated Vehicle Enterprise System (DRIVES) database. Additionally, with better integration and utilization of inspection results by DRIVES and better understanding by county tag office clerks, the registration denial component of the program continues to become an increasingly effective tool to ensure program compliance. However, vehicles owned by the State of Georgia and any municipality or political subdivision in the state used exclusively for government functions are not issued tag expiration decals like privately owned or corporate vehicles. Once issued, the government license plates are good until the next five to seven-year tag cycle for government agencies. Without annual registration renewal, it is possible that some government-owned vehicles are out of compliance with the I/M inspection requirement under a program enforced through registration denial.
Several methods are used to strengthen the relationship between government agencies operating fleets of vehicles and EPD. They include outreach and communication with fleet managers; semi-annual notices are provided reminding them of their obligation to inspect their subject vehicles each year.
For fleet vehicles owned and registered by various state agencies in Atlanta but operated or assigned well outside of the 13-county I/M program area, EPD streamlined the process by which state fleet managers can obtain the proper Out-of-Area Extensions. State agencies can now adhere more closely to the inspection rules and better account for their subject vehicles driven in the 13-county metro Atlanta non-attainment area.
Fleet information and the emission testing schedule is posted in Georgia's Clean Air Force website under Stations and Inspectors, Fleet information.
G. Information provided regarding program enforcement by registration denial. [CFR 51.366(d) (2)]
A report of efforts and actions to prevent motorists from falsely registering vehicles out of the program area or falsely changing the fuel type or weight class on the vehicle registration, and the results of special studies to investigate the frequency of such activity.
Preventing motorists from falsely registering vehicles out of the program area or falsely changing the fuel type or weight class on the vehicle registration is accomplished at the county level. Various means of detecting vehicles falsely registered out of the program area are also employed. At each county tax commissioner's office, property tax records and vehicle registration records are compared to reveal any inconsistencies between the location of the registered vehicle and the location where homestead exemption is claimed. Additionally, complaints from citizens regarding out-of-area vehicle registration are forwarded to the respective county tax commissioners' office for further investigation.
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The measures taken to preclude vehicle owners from falsely changing the fuel type or vehicle weight for the purpose of seeking exemption from the I/M program are also taken at the county tag offices. An affidavit that indicates the change in fuel type or vehicle weight along with repair work-orders indicating engine or chassis modification are required at the time of vehicle registration or when the owner requests any change in the registration record. H. The number of registration file audits, number of registrations reviewed, and compliance rates found in such audits Registration file audits are done in conjunction with enforcement actions involving inspection stations or inspectors caught conducting fraudulent emissions inspections. Through the normal course of the investigation, suspect emissions test records are examined for signs of validity. Any that appear to have a likelihood of being fraudulent are further investigated on the registration database for signs of fraudulent activity. Although these audits or activities are not specifically tracked or tabulated, if necessary, investigations involve review of registration records.
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Section V. Public Information and Consumer Protection Program
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Public Information and Consumer Protection Program Executive
Summary
The Public Information and Consumer Protection Program (PI&CP) of Georgia's Clean Air Force (GCAF) celebrated 23 years of continued successful public outreach initiatives. The GCAF PI&CP team responded to more than 41,000 inquiries via CRM tickets, email and comment cards. The GCAF Call Center responded to nearly 50,000 calls from English and Spanish-speaking motorists, inspection stations and repair facilities.
Additional program highlights included:
A. New and refreshed educational campaigns launched with the use of press releases, infographics, infographic video, and web banners, covering senior exemptions, National Clean Air Month, World Environment Day, back-to-school tips, tips for buying a pre-owned vehicle, finding the right car for drivers 65+, and fall car care month.
B. Additional banners were created and added to the website home page to promote seasonal educational campaigns and to highlight the most visited online resources.
C. Social media marketing efforts included the continuation of Facebook, Twitter and YouTube. In total, 1.9M impressions were gained, 9,896 engagements occurred, 5,449 link clicks were reported, and the total followers increased by close to five percent.
D. Media relations included the continuation of infographic videos, in addition to proactive pitching, press releases and infographics.
E. GCAF utilized an online survey methodology to assess program acceptance and education levels. The survey collected more than 300+ responses. For the overall testing experience, the "excellent" rating increased by five percent to total 47.41%, while 33.54% "strongly agreed" and 27.40% "agreed" with supporting the testing of vehicle emissions to reduce air pollution in metro Atlanta.
F. The annual advertising campaign included radio traffic sponsorships, Marta taillight bus displays and rail car cards, digital networks (outdoor billboards), solar recycling kiosks, gas station pump toppers, Facebook and Pandora.
G. The GCAF Ambassadors Program was launched to recruit county tag office liaisons and to provide ongoing training to tag office personnel; two lunch-and-learn meetings were completed. Online training and program resources were distributed, including the annual overview presentation, along with a Google Docs link with accompanying training material.
H. GCAF partnered with Industry Advisory Board (IAB) officers to enhance IAB promotion and outreach.
I. The inspection industry received 42 Georgia Analyzer System (GAS) messages, containing program updates and reminders.
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PI&CP Quarterly Report
First Quarter: January - March 2019
A. GCAF kicked off 2019 with updated program collateral and website, along with refreshed advertising and PR campaigns.
B. The 2019 PR plan, and social media plans were approved for the year's planned activities. GCAF submitted monthly social media messaging calendars.
C. An updated information kit and crisis communication plan were approved, incorporating new program messages and situations.
D. The PR campaign, "5 Things You Need to Know About the Senior Exemption," was created and distributed via press release, infographic, and infographic video.
E. The annual advertising campaign began; advertising mediums included gas pump toppers, solar-powered kiosks, digital billboards, Marta bus tail ads and rail car cards, Facebook ads, and radio traffic sponsorships.
F. The fourth quarter 2018 RepairWatch reports and e-newsletters were distributed.
Second Quarter: April - June 2019
A. The advertising campaign continued with messaging around Earth Day.
B. The GCAF Ambassador Program was launched for tag office personnel as an additional outreach and educational component.
C. GCAF launched its online motorist survey and promoted it via Facebook, Twitter, email, the program website, flyers, and IAB meetings.
D. The PR campaigns, Clean Air Month and World Environment Day, were created and distributed via press release, infographic, and infographic video.
E. The first quarter 2019 RepairWatch reports and e-newsletters were distributed.
Third Quarter: July - September 2019
A. The 2020 registration renewal insert was completed and delivered for distribution by Datamatx for motorist education. Datamatx handled the storage and inventory of inserts, in addition to including the inserts with registration renewal mailings.
B. The PR campaigns, "Six Back-to-School Tips for Metro Atlanta Commuters" and "Seven Key Guidelines for Buying a Pre-Owned Vehicle," were created and distributed via press release, infographic, and infographic video.
C. The advertising campaign concluded at the end of September.
D. The second quarter 2019 RepairWatch reports and e-newsletters were distributed. Page 32 of 57

Fourth Quarter: October - December 2019

A. The PR campaigns, "Five Fundamental Guidelines for Finding the Right Car for Mature Drivers" and "Prepare for Winter Temperatures with These Tips for Fall Car Care," were created and distributed via press release, infographic, and infographic video.
B. The 2020 English and Spanish Question and Answer (Q&A) brochures were printed and delivered.
C. GCAF planned for 2020 program updates, including updating all necessary collateral, the GCAF website, and the call center training presentations.
D. The third quarter RepairWatch reports and e-newsletters were distributed.

2019 PI&CP Summary

Quarter
1 2 3 4 Total

Motorist Calls Assisted (English)
11,409 11,213 13,089 9,343 45,054

Motorist Calls Assisted (Spanish)
101 87 108 91 387

Station Calls Assisted
1,047 901 1,008 922 3,878

Repair Assistance Calls
40 32 33 38 143

Quarter
1 2 3 4 Total

CRM Tickets
10,726 10,194 11,822 8,507 41,249

Emails
69 84 98 94 345

Hard Copy Comment
Cards
0 0 0 1 1

Electronic Comment
Cards
2 1 4 1 8

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Motorist Outreach
Key Messages & Goals Maintain awareness of the following:
A. Environmental & health benefits of emissions testing B. Regular maintenance tips for improved emissions test results and cost savings C. Maintain outreach to Hispanic market D. Increase outreach to senior audience
Motorist Outreach Tools
A. Paid advertising campaign B. Social media marketing and tools C. Website D. Toll-free hotline E. Collateral materials F. Consumer comments/complaints system including annual online survey and comment
cards (hard and electronic copy) G. Media relations H. Community outreach initiatives
Evaluation Methods
A. Internet tracking studies via the annual research study that served as a mapping of motorist awareness and attitudes toward the program
B. Traffic/volume data collected from each emissions test site C. Comment cards/website queries - most frequent comments and concerns D. Hotline inquiries - volume of calls and types of issues; escalations via CRM tickets E. Media coverage - quantity and quality of message delivery F. Website traffic and trend analysis via Google Analytics G. Social media engagement and trend analysis via Sprout software
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Motorist Program Deliverables
A. Continued awareness of program benefits and repair tips B. Provided consistent message delivery, reiterated appreciation to motorists C. Controlled key messages and ensured consistent branding D. Strengthened awareness and acceptance of Georgia's Clean Air Force E. Averted negative coverage/perception proactively
Motorist Outreach Audiences
A. Metro Atlanta motorists 1. Registered owners of 1995 - 2016 model year gasoline-powered cars and light-duty trucks (with a gross vehicle weight rating [GVWR] of 8,500 pounds or less) in the 13 metro counties; this included seniors and non-English-speaking motorists (Spanish, Korean and Vietnamese). 2. Annual media campaign targets adults ages 25-54 who own/lease and operate a passenger vehicle and live within the 13-county non-attainment region.
B. Metro Atlanta media 1. Print: Includes daily and weekly publications in the metro Atlanta area; full media list available upon request. 2. Radio: See Advertising and Marketing section. 3. Interactive: See Advertising and Marketing section.
C. Advocacy groups 1. Environmental and consumer advocacy groups: GCAF provided program information through press releases, www.cleanairforce.com, the GCAF Call Center and email, as requested.
D. Ethnic audiences (Hispanic, Vietnamese and Korean) 1. GCAF provided program information through press releases, www.cleanairforce.com, the GCAF Call Center and email, as requested. See Community Outreach for additional information.
E. Senior citizen groups 1. GCAF provided program information through press releases, www.cleanairforce.com, the GCAF Call Center and email, as requested. See Community Outreach for additional information.
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Advertising and Marketing
Objectives A. Maintain awareness of Georgia's Clean Air Force and the following: 1. Environmental and health benefits of emissions testing 2. Regular maintenance for improved emissions test results and cost savings B. Provide drivers with easy access to program information and testing locations C. Drive traffic to the www.cleanairforce.com website and social media channels
Strategy A. Target only 13-county metro Atlanta residents B. Concentrate activity in relevant, highly visible local media outlets C. Utilize a multi-channel platform that will reach motorists and increase overall presence
Paid Media GCAF ran a successful paid media campaign from March through September, which included:
A. 10 and 15 second radio traffic sponsorships B. Marta taillight bus displays and rail car cards C. Digital networks (outdoor billboards) D. Solar recycling kiosks E. Gas station pump toppers F. Facebook ads G. Pandora ads
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Advertising Campaign Summary

Radio Outdoor Digital Media

Media Traffic Sponsorships MARTA Bus Tails
Digital Bulletin Network Solar Recycling Kiosks Gas Station Toppers Facebook + Instagram
Pandora Total

*CPC cost model. Not included in impression calculations.

Social Media

Impressions 3,600,000 4,892,000 3,905,079 3,400,000 2,288,160
3,125 clicks* 569,397
18,655,296

This year's social media activities included the continuation of Facebook, Twitter and a YouTube channel.
2019 overall statistics: A. For Facebook and Twitter 1. Total fans: 558 a. Total followers increased by 4.7% since 2018. 2. Total impressions: 1.9M 3. Total engagements: 9,896 a. Twitter engagement increased by 22%.
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B. For YouTube 1. Total YouTube video views: 12K a. The number of video views increased by 36% compared to 2018.
Facebook
GCAF continued social media as part of its communications program via Facebook (https://www.facebook.com/GeorgiasCleanAirForce/) to communicate its key messages, programrelated news, information and statistics to fans and visitors. Fans may communicate directly with GCAF by posting a message on the page's wall. Facebook was promoted via the GCAF website, GAS messages, and RepairWatch E-news. Overall, Facebook had 481 total fans and 132 posts were made for 1.8M impressions and 9,537 engagements. GCAF ran paid boosts of key messages for increased reach and visibility, including the promotion of the online annual survey, in addition to paid spots as part of the annual advertising campaign.
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Twitter
The Twitter handle (@GACleanAirForce) continued as an additional outlet to disseminate program messaging and tips, and to promote the GCAF website. Twitter messaging complemented Facebook messages, and included graphics, when available. GCAF promoted Twitter through the program website, emails, and Facebook. Overall, Twitter had 77 total fans and 131 posts were made for 87.4K impressions and 359 engagements. YouTube
The GCAF YouTube channel continued targeting motorists, inspectors and the repair industry. The following videos were created and posted:
A. Five Things You Need to Know about the Senior Exemption Page 39 of 57

B. Back-to-School Tips C. Tips for Buying a Pre-Owned Car D. Finding the Right Car for Drivers 65+ E. Fall Car Care GCAF promoted the YouTube channel through the program website, emails, Facebook and Twitter. 2019 overall statistics: A. Total watch time (in hours): 1.7K B. Total views: 12K C. Most viewed video: Emission Inspector Recertification Training Video Public Relations
The PI&CP team wrote, designed and distributed to the media seven press releases and six infographics and infographic videos. Press Releases Below is a list of the press releases and infographics that were created and distributed:
A. 2019 Fall Car Care Press Release B. 2019 Fall Car Care Infographic
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C. 2019 Finding the Right Car for Drivers 65+ Press Release D. 2019 Finding the Right Car for Drivers 65+ Infographic E. 2019 Tips for Buying a Pre-Owned Car Press Release F. 2019 Tips for Buying a Pre-Owned Car Infographic G. 2019 Back-to-School Tips Press Release H. 2019 Back-to-School Tips Infographic I. 2019 World Environment Day Press Release J. 2019 National Clean Air Month Press Release K. 2019 National Clean Air Month Infographic L. Five Things You Need to Know About the Senior Exemption Infographic
Media Coverage GCAF provided program information, and efficiently monitored any pertinent news coverage related to the I/M program. Outlets that ran stories included:
A. Southeast Green ran the press release about World Environment Day on June 5 http://southeastgreen.com/index.php/news/metro-atl/17633-world-environment-day-afew-simple-changes-to-make-a-big-impact-on-air-pollution
B. The Newnan Times-Herald ran the back-to-school tips press release in their July 31 edition. C. Henry Herald ran the fall car care press release in print and online on December 4
https://www.henryherald.com/news/prepare-for-winter-temperatures-with-these-tips-forfall-car/article_69dba2ce-16c4-11ea-8cc9-33bab6a26e64.html
A detailed report of media placements, which included online outlets in Atlanta, as well as statewide and regional media, has been provided to EPD.
The Media Crisis Communications Plan was updated, talking points were issued as needed, and issue management strategies and communications plans were reviewed for preparation of controversial consumer and media issues.
GCAF prepared talking points for issue-specific topics, as needed.
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Motorist Resources
GCAF provided many resources for motorists to seek program information or file a comment or complaint. Each of these resources, listed below, provided an effective and timely avenue for motorist assistance. GCAF Call Center The GCAF Call Center assisted 49,462 calls, averaging approximately 4,121 calls per month. More complex inquiries were forwarded to the GCAF team who assisted with 41,249 CRM ticket inquiries.
Additionally, the GCAF Call Center fielded 4,917 live chat inquiries.
During the reporting year, GCAF continued the use of a self-service after-hours IVR menu on the motorist and Spanish queues. The self-service IVR menu includes the same information as the daytime message, but when the caller requests to speak with a representative a recording plays stating that the office is currently closed and to leave message for a callback.
Customer service representatives (CSRs) utilized Knowledge Base (an online information tree) to assist callers. GCAF updated Knowledge Base with program updates and announcements as necessary.
The annual call center training was held in March at GCAF Central. The training provided an overview of 2019 updates and any recent changes within the program, along with common caller topics for motorists, stations and inspectors, and repair technicians and facilities. Additionally, monthly trainings were held. GCAF Service Centers GCAF Service Centers provided assistance for not only waivers, extensions and exemptions, but also answered general motorist and station inquiries. GCAF continued supplying program collateral including 2019 question and answer (Q&A) brochures in English and Spanish. Public Information Manager Becky Dent Robinson worked with Service Center Manager Keren Hunter to ensure GCAF collateral posted at the tag offices/part-time service centers was current and up to date.
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Georgia's Clean Air Force Website (www.cleanairforce.com)
GCAF enhanced the program website to provide additional program information and resources for its three key audiences: motorists, stations, and the repair industry. The website welcomed more than 816,109 visitors throughout the year. The website included the following features:
A. Rotating home page banners. B. For motorist convenience, the website included an updated online vehicle inspection report
(VIR) summary reprint functionality, in addition to online comment cards, a Repair Assistance Knowledge Base with diagnostic trouble codes (DTCs), warranty, recall and technical service bulletins (TSBs) information, and testing tips, including how to prepare for a test, avoid a wait, the benefits of testing early, and email sign-up. All waiver applications continued to be offered in electronic format for online submissions. Testing station locations remained available via Google Maps, with a quick search via a zip code. C. For station convenience, all applications remained in electronic format for online submissions, including station and inspector certification and recertification applications. Additionally, the site offered the inspector training manual and print-on-demand feature for station signage, GAS message postings, and fleet information. The inspector recertification training class video remained posted via YouTube, to enable inspectors the convenience of observing at home, instead of in-person training. D. For repair technician convenience, a link to an online training course, TSB notices and additional resources for technician assistance remained posted. GCAF also promoted new and existing recognized repair technicians. E. The live chat feature continued to offer immediate assistance for program inquiries.
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Email Inquiries
Motorists had the opportunity to submit email inquiries via the GCAF website. Each inquiry received a response within three business days. The GCAF team responded to a total of 31,855 inquiries for the year 2019. There are four (4) different categories of inquiry, the breakdown consist of: ecerts@cleanairforce.com with 28 inquiries, info@cleanairforce.com with 345 inquiries, industry@cleanairforce.com with 9,742 inquiries, and waivers@cleanairforce.com with 21,740 inquiries.
Annual Research Study: Online
The year 2019 marked the 12th year GCAF has conducted an online survey via the GCAF website. During the period of April through December, GCAF received 300+ surveys.
A. 47.41% of respondents rated their overall experience with the emissions process as "excellent" while and 28.16% rated it as "good".
B. 33.54% "strongly agreed" and 27.40% "agreed" with supporting the testing of vehicle emissions to reduce air pollution in metro Atlanta. (This is a new question to added to the survey this year.)
C. 33.54% "strongly agreed" and "27.40" "agreed" to finding information on emissions testing helpful and accessible.
D. Social media and advertising were the top-rated methods for program effectiveness at 31.34%.
E. Online web banners received the highest rating as a resource for information about emissions testing at 43.36%.
F. "Cleaner air in metro Atlanta" was the top-rated benefit of testing at 58.37%.
G. The majority of respondents were males, 55 and older, and Cobb County led among the counties.
The survey was promoted via:
H. Social media, including paid Facebook ads
I. GCAF website (links were posted on the most visited web pages, in addition to a "take survey" button that was posted at the top of the website panel)
J. E-marketing to motorists, stations and tag offices
K. Flyers (posted at GCAF Service Centers, training rooms and promoted to stations for posting)
A full report of the survey responses was provided to EPD and can be found at EPD's office.
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Tag Office Personnel See County Tag Office Outreach section. Collateral Material
All collateral that required annual updates were updated and posted online from December 2019 to January 2020.
A. Question & Answer (Q&A) Brochure English and Spanish Question and Answer (Q&A) brochures were distributed to all emission stations, service centers, EPD, and GCAF office personnel. The brochures provided information about the following: vehicle testing requirements; testing and buying tips; used vehicle sales information; failure and repair information; service center locations; and extension/exemption information.
B. Comment Cards Each Q&A brochure included a perforated comment card for motorists to mail to GCAF and voice their opinions on the program. Comment cards included a rating system on inspectors, inspection stations, RepairWatch, collateral material, website, hotline, and service centers. The comment card is also available electronically on the GCAF website. GCAF received one (1) comment card via mail and eight (8) electronic comment cards.
C. Registration Renewal Insert Registered motorists in the program's 13-county area received a registration renewal via mail or via their county tag office. The inserts provided a general overview of the emission inspection process. GCAF translated the insert into Spanish, Vietnamese, and Korean and posted online. See County Tag Office Outreach for additional information.
D. RepairWatch Motorists can view the quarterly repair effectiveness report (RepairWatch) either at an emissions station or via GCAF's website. The report allows motorists to find a repair facility in their area by city and zip code. See the RepairWatch section under Industry Outreach Page 45 of 57

for additional information.
E. RepairWatch E-News
GCAF's quarterly e-newsletter, RepairWatch E-News, was distributed to run in conjunction with the RepairWatch quarterly report. Two (2) versions were created one (1) targeting motorists and a second version for stations and repair facilities. The newsletters provided information on testing tips and resources, preparing for an emissions test, and general program statistics.
F. Motorists' Rights Poster
GCAF continued to offer the Motorists' Rights posters to educate motorists on their rights during and after their inspection. The poster included information on inspection procedures and cost, used vehicle sales, retests, referee tests, fraud, and more. A Spanish version is posted online.
G. Who Gets Tested When?
The annual "Who Gets Tested When?" flyer was created and posted on the website and at GCAF Service Centers, offering assistance to motorists with registration scenarios. An at- aglance version was created to assist tag office personnel with motorist inquiries.
H. Heart Health flyer
To communicate the relationship between air pollution and health concerns, GCAF updated its Heart Health flyer. The flyer was posted on the website and at GCAF Service Centers.
I. Social media poster
Social media posters continued to promote GCAF's social media networks Facebook, Twitter and YouTube, and are posted at tag offices and GCAF Service Centers.
GCAF and EPD planned for 2020 collateral updates, which included a large overhaul to remove 1995 and older model year vehicles/ASM testing mentions from not only motorist and station collateral, but also motorist and station forms.
Community Outreach
GCAF's community outreach plan was designed to increase the reach of PI&CP resources, specifically the use of registration renewal inserts and additional collateral material. The following groups were targeted: Hispanic, Korean, Vietnamese, and senior citizens. Various groups were contacted to introduce GCAF contacts and resources, provide program information, request distribution of program information to members, and request each organization link to the GCAF website.
Hispanic Outreach
GCAF broadcasted :05 and :10 second radio traffic sponsorships in Spanish on regional Hispanic stations in the metro Atlanta area. The messages provided brief testing tips and promoted the hotline and website for assistance. Additionally, gas pump toppers were posted in Spanish.
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Korean Outreach GCAF translated the registration renewal insert to Korean and posted online. The Korean version was promoted to stations to alleviate communication issues. Vietnamese Outreach GCAF translated the registration renewal insert to Vietnamese and posted online. The Vietnamese version was promoted to stations to alleviate communication issues. Senior Citizen Outreach A "Five Things You Need to Know About the Senior Exemption" press release, infographic and infographic video were created, distributed to media, and posted online, as well as promoted via social media. GCAF continued the Waiver Information Line (option 4) to expedite senior renewals. GCAF continued the promotion of the Senior Exemption Application Requirements document for service center and tag office posting. GCAF promoted its collateral materials to senior motorists and organizations. Non-Contract Deliverables
A. GCAF used Google Analytics to track traffic to the GCAF website. B. The GCAF Call Center continued partnering with GCAF Service Centers to provide status on
previously-submitted applications, as well as assisting seniors who call in to renew their exemptions. C. The Waiver Information Line (option 4) remained available at the GCAF Call Center.
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Industry Outreach
Georgia's Clean Air Force conducted industry outreach to active emissions inspection stations (both test only and test and repair) and prospective business owners.
Outreach goals in 2019 included: educate emissions inspectors on OBD, ASM and TSI testing procedures; ensure accurate dissemination of program information; provide high quality motorist assistance; and maintain an acceptable level of inspection stations to serve the metro Atlanta area. Additionally, GCAF provided outreach on the discontinuation of ASM testing in 2020.
Outreach Messages
A. OBD testing: 1. OBD testing is a more accurate and efficient method of testing vehicle emissions. 2. If a vehicle's battery was recently repaired or disconnected or if emissions-related repairs have recently been conducted, a vehicle should be driven for one to two weeks, including some highway driving, prior to having a retest. 3. The RepairWatch program provides a marketing opportunity and exceptional assistance to consumers. 4. Vehicles that are well-maintained throughout the year create less pollution and have a greater chance at passing the emissions inspection. 5. Emissions testing is important for our health: a. Vehicle emissions lead to the creation of ground-level ozone, which can aggravate asthma and other respiratory conditions. b. Emissions testing is helping to identify and clean-up heavy polluting vehicles in the metro Atlanta area. c. Emissions testing is improving metro Atlanta's air quality.
Target Audiences
A. Vehicle emissions station owners, managers and inspectors within Georgia's Enhanced I/M program
B. Industry Advisory Board (IAB) officers and meeting attendees C. Repair industry D. Used vehicle dealers E. Fleets
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Industry Outreach Resources/Deliverables Station Owner Presentation The station owner training program is designed to assist all new station owners with opening their station(s). The Station Owner Presentation is required for all current station owners to view in order to renew their station license. The purpose of this presentation is to: inform station owners of the program requirements and their oversight responsibilities; expedite the station start-up process; assist station owners with identifying and reporting improper and/or fraudulent emissions testing; and educate station owners about ongoing maintenance and managerial functions within the analyzer software. The presentation is updated annually or as needed, with any updates to program processes. Industry Advisory Board (IAB) GCAF participated in IAB meetings as a vital source for communication between EPD, GCAF, and the emissions inspection and emissions repair industries. When available, the public information manager attended meetings and provided an update on PI&CP activities. GCAF promoted each meeting via GAS messaging and posted all meetings on the GCAF website, in addition to an updated listing of IAB board members. RepairW atch Program The quarterly repair effectiveness reporting mechanism was continued, consisting of two (2) reports: the Facility Summary and the Public Report. The Facility Summary is the individual repair facility's report card while the Public Report is a complete listing of all facilities that qualified for public use. Repair facilities that completed 12 or more emissions-related repairs within the designated sixmonth reporting period, maintained an initial retest passage rate of 80 percent or better, and the vehicles being reported received all recommended emissions-related repairs, qualified for listing in both reports. Stations were not included in the report if they were suspended or revoked at the time of printing.
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Facility Summaries were posted on the GCAF Dashboard. The online availability enabled instant access to the summaries and the ability to print multiple copies at any time during the quarter. The Public Report was posted on the GCAF website and booklets were mailed to all testing stations. GCAF assisted stations with securing additional copies, upon request. Below is a summary of all 2019 reports:

Reporting Quarter Q1 Q2 Q3 Q4

Collection Period July 1 December 31 October 1 March 31 January 1 June 30 April 1 September 30

Expiration Date April 30 July 31
October 31 January 31

Quarterly RepairWatch e-newsletters were distributed to stations to communicate program updates and reminders.
GAS Messages
Program changes; announcements, and reminders were delivered throughout the year to the industry, via messages over GAS units. In 2019, 42 messages were sent to inspection stations, EPD, GCAF, service centers, call center staff, and IAB members. Pertinent GAS messages were posted to the GCAF website as necessary.

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2019 GAS Messages
1. "IAB Meeting January 17 at GCAF North": January 14, 2019 2. "Holiday Closing Notice": January 16, 2019 3. "Office Closure Notice for Tuesday, Jan. 29": January 28, 2019 4. "Random TSI Event February 28": February 26, 2019 5. "Reminder on Highest Failed Audit Task": February 26, 2019 6. "New GCAF Dashboard Hot Button Requirements": March 6, 2019 7. "Station Update Reminder for 1995 and Older MYVs": March 7, 2019 8. "Random TSI Event March 28": March 26, 2019 9. "Random TSI Event Perform Data File Refresh": March 29, 2019 10. "IAB Meeting April 11 at EPD": April 8, 2019 11. "IAB Meeting April 11 at EPD - CONFERENCE ROOM LOCATION UPDATE": April 8, 2019 12. "Holiday Closing Notice": April 15, 2019 13. "Random TSI Event April 25": April 23, 2019 14. "Random TSI Event Perform Data File Refresh": April 26, 2019"RepairWatch Report
Notification": May 14, 2019 15. "Notice of State Vehicle Title and Registration Upgrade and Upcoming Downtimes": May
20, 2019 16. "Holiday Closing Notice": May 20, 2019 17. "Random TSI Event May 30": May 28, 2019 18. "Random TSI Event Perform Data File Refresh": May 31, 2019 19. "Random TSI Event June 20": June 18, 2019 20. "Random TSI Event - Perform Data File Refresh": June 21, 2019 21. "Holiday Closing Notice": July 1, 2019 22. "IAB Meeting Thurs., July 11 at 7 p.m. at GCAF Central": July 9, 2019 23. "Random TSI Event July 25": July 19, 2019 24. "Station Closeout Requests: W-9 Requirements": August 2, 2019 25. "Random TSI Event August 22": August 20, 2019 26. "Perform Data File Refresh (DFR)": August 23, 2019 27. "Holiday Closing Notice": August 28, 2019 28. "Random TSI Event September 26": September 24, 2019 29. "Perform Data File Refresh (DFR)": September 27, 2019 30. "IAB Meeting: October 10 at 7 p.m. at GCAF North": October 2, 2019 31. "Random TSI Event October 24": October 22, 2019 32. "Perform Data File Refresh (DFR)": October 25, 2019 33. "New Station Signage Requirements: Compliance Due By April 1": November 1, 2019 34. "Early Birds and Late Registrations": November 13, 2019 35. "RepairWatch Report Notification": November 14, 2019 36. "Random TSI Event November 21": November 19, 2019 37. "Perform Data File Refresh (DFR)": November 22, 2019 38. "Holiday Closing Notice": November 21, 2019 39. "2020 Q&A Brochures Now Available": December 9, 2019 40. "Random TSI Event December 19": December 17, 2019 41. "Holiday Closing Notice": December 17, 2019 42. "Perform Data File Refresh": December 20, 2019
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Call Center Assistance
The call center answered and resolved 3,878 inquiries from inspection stations. Additionally, a message center remained available after-hours and weekends for reporting of trouble issues. GCAF continued its training of station assistance representatives through the annual call center training presentation, monthly trainings, and email reminders/notices.
GCAF utilized Knowledge Base, an online information tree, to support call center representatives with technical inquiries.
Georgia's Clean Air Force Website (www.cleanairforce.com)
The website was updated periodically with program information including station contact information; Industry Advisory Board contacts and meeting schedule; inspector training information and schedule; and sign vendor listings. GCAF promoted the website to the industry as a reliable resource for program information.
Key updates included:
A. All collateral and forms that mentioned the testing of 1995 and older model year vehicles and ASM testing were updated for the 2020 testing season.
B. Important GAS messages were posted for easy station retrieval.
Station Signage
To reinforce strong visual identity and message consistency, GCAF monitored station signage and assisted with sign inquiries. GCAF updated the sign vendor list, as needed, and posted on the website. The sign specifications handout was updated to remove the inclusion of ASM testing (1995 and older model year vehicles) for the 2020 testing season signage.
Industry Database
GCAF utilized its database, compiled of vehicle emissions station operators in the 13-county metro Atlanta area, as a basis for all website and direct mail activities.
Used Vehicle Dealer Outreach
Outreach efforts to used vehicle dealers included three electronic fact sheets one (1) targeting motorists ("Buyer Beware"), one (1) targeting sellers to outline their responsibilities ("Seller Beware"), and one (1) targeting dealers to outline their responsibilities ("Dealer Compliance"). The "Buyer Beware" and "Seller Beware" flyers were available in English and Spanish. The GCAF website offers a web page dedicated to providing information to dealers and motorists about the laws concerning used vehicle sales and the available Used Vehicle Sale Complaint Form.
GCAF promoted used vehicle sale information via the RepairWatch E-News e-newsletter and all press releases were sent to the Georgia Automobile Dealers Association (GADA).
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The tracking and database tool continued via the GCAF Dashboard for all used sales complaints, providing easy search and reporting functionality. Non-Contract Deliverables
A. The GCAF Call Center continued partnering with the GCAF Industry Administrative Department to provide stations and inspectors with general information regarding their license expiry date, insurance status, application status, etc.
B. The Non-Compliant Sign Program continued, as needed.
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Repair Industry Outreach
To ensure the continued success of Georgia's Enhanced I/M Program, GCAF offers outreach materials for the repair industry to maintain and to increase its technical knowledge. GCAF's repair industry outreach program included: information call center assistance, inclusion of a link to an online repair technician training; promotion of online training; technical service bulletin (TSBs) monitoring; and a repair database.
Call Center Assistance
The Call Center answered and resolved 143 inquiries from repair technicians and repair facilities in the metro Atlanta area. Additionally, a message center remained available after-hours and weekends for reporting of trouble issues. GCAF continued its training of repair assistance representatives through the annual call center training, monthly trainings, and email reminders/notices.
GCAF utilized Knowledge Base, an online information tree, to support call center representatives with technical inquiries.
Online Repair Technician Training
To increase the knowledge of repair technicians in the metro Atlanta area, the online training program continued with a link on the GCAF website to the dedicated training Web page created by Delmar CENGAGE Learning, located at: http://www.delmarlearning.com/browse_product_detail.aspx?catid=32199&isbn=1435441478&cat 1ID=TDR&cat2ID=MDT.
Promotion of Online Training
GCAF promoted the online training via:
A. The quarterly e-newsletter RepairWatch E-News B. Website microsite dedicated solely to repair technicians C. Call center IVR script announcement
Repair Database
The Repair Assistance Knowledge Base remained online and included DTC, warranty, recall and TSB information. This information was posted online for motorists to look up specific vehicle information and to assist with emissions-related repairs. GCAF utilized the OBD Clearinghouse with its vehicle search functionality and the GCAF L-1 technician.
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Technical Service Bulletin (TSB) Monitoring
As part of the Repair Assistance Knowledge Base, GCAF monitored key technical service bulletins (TSBs). GCAF posted a TSB and Recall Notification List on the GCAF website for repair technicians to access needed. Additional TSB/recall notices were sent via email as needed.
Repair Effectiveness Rating
The monthly Repair Effectiveness Rating includes Initial After-Repairs tests where repairs were made before the test was conducted. Aborts are not included in the rating. Below is a summary of all annual ratings:

Test Type OBD ASM TSI Total:

2019 Repair Effectiveness

Pass

Fail

Pass %

149,212

27,882

84.3%

1,082

678

61.5%

66

14

82.5%

150,360

28,574

84.0%

Fail % 15.7% 38.5% 17.5% 16.0%

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County Tag Office Outreach
As the initial and most utilized point of contact for program information, GCAF incorporated several outlets for communicating, training and assisting the 13 metro Atlanta county tag offices in regard to the I/M program.
GCAF Ambassador Program
A GCAF Tag Office Ambassadors program was created and launched to provide outreach and increased interaction with tag office staff. Lunch-and-learn meetings were held in June at GCAF North and in October at GCAF Central. A website landing page and Google Drive were created for program information.
Annual I/M Program Training
An online annual training presentation was updated and distributed twice during the year and was accompanied with a Google Docs links, which provided multiple training documents and resources to assist tag office personnel. The training was promoted via email.
New Hire Training
GCAF provided a link via Google Docs to each county to access the annual training video that can be used for new hire training.
Registration Renewal Insert
GCAF developed, printed and distributed the annual registration renewal inserts. The inserts were updated with annual changes including model year vehicles covered. Each tag office was supplied an ample number of inserts to use as handouts throughout the year. Additional inserts were provided, upon request. GCAF partnered with Datamatx for distribution and storage.
Who Gets Tested When?
The 2019 "Who Gets Tested When?" flyer was posted on the GCAF website and distributed to tag office contacts to assist with general motorist inquiries. The document provided registration scenarios and how to properly address each.
2019 Question and Answer Brochures
GCAF provided Q&A brochures upon request.
Foreign Language Collateral Assistance
GCAF promoted the availability of the registration renewal insert in Spanish, Korean, and Vietnamese, to assist county tag offices with non-English speaking motorists. GCAF promoted the website as an online portal for inserts, in addition to the Spanish media articles, Q&A brochures, and Motorists' Rights posters.
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Tag Office E-marketing and Personnel Database Email updates were distributed to tag office contacts including quarterly RepairWatch Enewsletters, regarding program updates and reminders. A database was maintained with email addresses of tax commissioners and office personnel. GCAF utilized an email marketing service to maintain the database of email addresses. Point of Contact GCAF served as point of contact for tax commissioners and tag office staff and provided assistance to I/M-related inquiries.
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Appendices
A. Overall Initial Test and After-Repairs (Retest) Results by Test Type B. Test Results by Test Type C. Visual (Catalytic Converter) Results by Test Type D. Functional (Fuel Cap Test) Results by Test Type E. OBD Malfunction Indicator Light (MIL) and Associated Diagnostic Trouble Codes (DTCs) F. OBD Readiness and Associated Monitors G. OBD and Functional (Fuel Cap Test) Results H. First After-Repairs (Retest) Results by Test Type I. Second/Subsequent After-Repairs (Retest) Results by Test Type J. Vehicles with Initial Fail Result that Receive Repair Waiver K. Summary of Waivers Processed & Referee Tests Performed L. Audit Activity M. Covert Audits Conducted by Inducement and Test Type N. Covert Audits Conducted Resulting in a False Pass by Test Type O. Inspection Station Information by Test Type
1. Test Type: OBD 2. Test Type: ASM 3. Test Type: TSI P. Vehicle Outcome by Test Type and Vehicle Class Q. Most Common Repairs and Associated Emissions Benefit XYZ. Additional Analysis for Georgia's 2019 I/M Program Annual Operation Report

Appendix A Overall Initial Test and After-Repairs (Retest) Results by Test Type
Overall Initial Test and After-Repairs (Retest) Results by Test Type (12 tables) illustrates the overall inspection results by inspection type, initial and after-repairs (retest), test type, OBD, ASM and TSI, and vehicle class for inspections performed on passenger vehicles and trucks. Note: The Georgia inspection procedure allows inspectors the option to replace failing fuel caps before the conclusion of the inspection; hence there are two separate sections in the tables to account for this option.
The first six tables provide overall results for initial tests, while the latter six tables provide overall results for after-repairs tests (retests) performed after the vehicle was repaired. The data on all 12 tables is presented in the same format as follows:
Section A provides the model year of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
Section B: "Results for Vehicles as Presented for Inspection", displays the overall pass and fail statistics, number and percentage, and the sum of the pass and fail results. Note: In this section, if the fuel cap replacement option was exercised during the initial inspection, it was counted as a fail result.
Section C: "Fuel Cap Pass", takes into account vehicles that pass the initial test, plus those that pass the test after the fuel cap replacement option is exercised or the vehicle is tested again. ((Pass + Replaced + Tested Again)/(Grand Total - Abort) = total for calculating the pass percentage.)
Section D: "Fuel Cap Fail", takes into account vehicles missing (who do not replace) the gas cap, combined with the fail results to arrive at the fail percentage. ((Fail + Missing Not Replaced)/(Grand Total - Abort) = total for calculating the fail percentage.)
Section E provides the total for tests with an "Unknown" result. Section F provides the total for tests with a "Fuel Cap Not Tested" result. Section G provides the total for tests with an "Abort" result. Section H provides the "Grand Total" which represents the sum of either Sections C, D, E,
F and G or the "Pass/Fail Total" from Sections B and Sections E and G.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix B Test Results by Test Type
Test Results by Test Type (six tables) illustrates a side by side view of all initial and after-repairs (retest) results by test type, OBD, ASM and TSI, and vehicle class for inspections performed on passenger vehicles and trucks. Tables one and two display results for passenger vehicles and trucks, respectively, receiving an OBD test; tables three and four display results for passenger vehicles and trucks, respectively, receiving an ASM test; and tables five and six display results for passenger vehicles and trucks, respectively, receiving a TSI test.
The first column on all tables - Section A - provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
The results for "Initial Tests" are presented in Section B of each table. Pass and fail statistics, number and percentage, as well as the number of tests with and "Unknown" result are displayed. The "Total" in Section B is a sum of the pass, fail and unknown results combined.
The "After-Repairs Tests" (retest) results are presented in Section C of each table. Pass and fail statistics, number and percentage, as well as the number of tests with and "Unknown" result are displayed. The "Total" in Section C is a sum of the pass, fail and unknown results combined.
Section D provides the "Grand Total" and represents the sum of pass, fail and unknown test results for both initial and after-repairs inspections combined.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix C Visual (Catalytic Converter) Results by Test Type
Visual (Catalytic Converter) Results by Test Type (six tables) illustrates both initial and afterrepairs (retest) results for the visual inspection for presence of the catalytic converter. The results are presented by test type, OBD, ASM and TSI, and vehicle class for inspections performed on passenger vehicles and trucks. Tables one and two display the visual results for passenger vehicles and trucks, respectively, receiving an OBD test; tables three and four display the visual results for passenger vehicles and trucks, respectively, receiving an ASM test; and tables five and six display the visual results for passenger vehicles and trucks, respectively, receiving a TSI test.
The first column on all tables, Section A, provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
The results for "Initial Tests" are presented in Section B of each table. Pass and fail statistics, number and percentage, as well as the number of tests with and "Unknown" result are displayed. The "Total" in Section B is a sum of the pass, fail and unknown results combined.
The "After-Repairs Tests" (retest) results are presented in Section C of each table. Pass and fail statistics, number and percentage, as well as the number of tests with and "Unknown" result are displayed. The "Total" in Section C is a sum of the pass, fail and unknown results combined.
Section D provides the "Grand Total" and represents the sum of pass, fail and unknown test results for both initial and after-repairs inspections combined.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix D Functional (Fuel Cap Test) Results by Test Type
Functional (Fuel Cap Test) Results by Test Type (12 tables) illustrates the initial and afterrepairs functional (fuel cap test) results by test type, OBD, ASM and TSI, and vehicle class for inspections performed on passenger vehicles and trucks. Note: The Georgia inspection procedure allows inspectors the option to replace failing fuel caps before the conclusion of the inspection; hence there are two separate sections in the initial inspection table to account for this option.
The first six tables provide functional results for initial tests; while the latter six tables provide overall results for retests performed after the vehicle was repaired. The first column on all tables, Section A, provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
On all tables, the "Results for Vehicles as Presented for Inspection", Section B, displays the actual pass and fail statistics, number and percentage, and the sum of the pass and fail results. Note: In this section, if the fuel cap replacement option is exercised during the initial inspection, it is counted as a Fail result.
The first six tables (initial results) also contain a section for "Final Results Utilizing Fuel Cap Replacement Option", Section C, which takes into account test results when the fuel cap is replaced during the initial inspection, as well as results for vehicles tested again. Both the pass and fail statistics, number and percentage, are displayed, however in this section, if the fuel cap replacement option is exercised during the initial inspection or the vehicle is tested again and passes, those results are combined with the fuel cap pass results, when calculating the pass percentage. ((Pass + Replaced + Tested Again) / (Pass/Fail Total) = total for calculating the pass percentage.)
Further, the results for vehicles missing (who do not replace) the gas cap are combined with the fail results to arrive at the fail percentage. ((Fail + Missing Not Replaced) / (Pass/Fail Total) = total for calculating the fail percentage.)
Tables one through six (initial results) also include Section D that represents the number of tests with an "Unknown" result; Section E for inspections where the "Fuel Cap Not Tested"; Section F for tests with an "Abort" result; and Section G for the "Grand Total" which represents the combined total of "Pass/Fail Total" from Sections B, Section D, and Section F or Sections C and F.
Tables seven through 12 (after-repairs results) also include Section C that represents the number of tests with an "Unknown" result; Section D for tests with an "Abort" result; and Section E for the "Grand Total" which represents the combined total of the "Pass/Fail Total" of Section B, Section C, and Section D.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix E OBD Malfunction Indicator Light (MIL) and Associated Diagnostic Trouble Codes (DTCs)
OBD Malfunction Indicator Light (MIL) and Associated Diagnostic Trouble Codes (DTCs) (two tables) presents MIL and DTC correlation results from both initial and after-repairs OBD tests performed on passenger vehicles (Table one) and trucks (Table two). Tests with an "Abort" or "Unknown" result were excluded. Note: These totals will not match Appendix B 100% due to after repair inspections that did not require the OBD portion to be retested.
The first column on both tables, Section A, provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration. Sections B through E present statistics demonstrating the correlation between the MIL being commanded on or not and the presence of DTCs. The appropriate heading represents each column for inspections occurring with the MIL commanded on and DTCs stored, MIL commanded on and no DTCs stored, MIL commanded off and no DTCs stored, and MIL commanded off and DTCs stored.
Sections B and C provide DTC results, number and percentage, for when the MIL is commanded on, whereas Sections D and E provide results, number and percentage, for when the MIL is not commanded on. Note: According to EPA guidance, if the MIL is not commanded on, the test system should not query for DTCs. The final Georgia software version follows this guidance.
The number of "Total OBD Tests" performed for each model year is presented in Section F. The total is the sum of each of the numbers producing results presented in Sections B, C, D and E.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix F OBD Readiness and Associated Monitors
OBD Readiness and Associated Monitors (two tables) presents results from failed inspections due to readiness and associated monitors on both initial and after-repairs OBD tests performed on passenger vehicles (Table one) and trucks (Table two). Tests with an "Abort" or "Unknown" result were excluded.
Data is presented on both tables as follows:
Section A provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
Section B presents the OBD Readiness fail results, number and percentage. Section C presents the number of monitors "not ready" for both passing and failing
vehicles. The section is broken down to provide statistics for inspections where one through six or more monitors are not ready. Note: Model years 1996 - 2000 are allowed to have up to and including two readiness monitors not set, without failing for OBD Readiness. Model years 2001 and newer are allowed to have only one readiness monitor not set. Exceptions outside this standard rule exist. Therefore, Section B includes vehicles that fall under the standard rule and exceptions. Section D represents the "Total OBD Tests" performed for each model year; it is the sum of the results provided in Section C. Note: These totals will not match Appendix B 100% due to after repair inspections that did not require the OBD portion to be retested.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix G OBD and Functional (Fuel Cap Test) Results
OBD and Functional (Fuel Cap Test) Results (two tables) illustrates the fuel cap results for passenger vehicles (Table one) and trucks (Table two) that passed and failed the OBD inspections. This data includes results from both initial and after-repairs inspections, but excludes tests with an "Abort" or "Unknown" result. Note: These totals will not match Appendix B 100% due to after repair inspections that did not require the OBD portion to be retested.
Data is presented on both tables as follows:
Section A provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
Section B presents fuel cap results for vehicles that pass the OBD test. Section C presents fuel cap results for vehicles that fail the OBD test. Section D represents the "Total OBD Tests" performed for each model year; it is the
sum of the results provided in Sections B and C.
The fuel cap results presented in Sections B and C, number and percentage, are as follows:
Pass Fail Missing Not Replaced Replaced During the Inspection Process Tested Again and Passed Other (this includes null and previous pass results)
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix H First After-Repairs (Retest) Results by Test Type
First After-Repairs (Retest) Results by Test Type (12 tables) illustrates the first retest results for passenger vehicles and trucks by test type, OBD, ASM and TSI.
Tables one through six provide results using the overall test results by test type. Within each test type, the results are presented by vehicle class, with passenger vehicles presented first, followed by trucks.
Tables seven and eight provide visual (catalytic converter) overall results for first retests performed on passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Tables nine and 10 provide functional (fuel cap test) overall results for first retests performed passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Tables 11 and 12 provide overall results for first retests performed on passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Data is presented on all tables as follows:
Section A provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
Section B presents pass and fail results, number and percentage. Section C presents the "Pass/Fail Total". Section D provides the number of test that received an "Unknown" result. Section E provides the "Grand Total" which is the sum of the results provided in Sections
C and D.
The bottom row of each table illustrates and summarizes the total number and percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix I Second/Subsequent After-Repairs Test Results by Test Type
Second/Subsequent After-Repairs Test Results by Test Type (12 tables) illustrates the second or subsequent retest results for passenger vehicles and trucks by test type, OBD, ASM and TSI.
Tables one through six provide results using the overall test results by test type. Within each test type, the results are presented by vehicle class, with passenger vehicles presented first, followed by trucks.
Tables seven and eight provide visual (catalytic converter) overall results for retests performed on passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Tables nine and 10 provide functional (fuel cap test) overall results for retests performed on passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Tables 11 and 12 provide overall results for retests performed on passenger vehicles and trucks, respectively, receiving an OBD, ASM or TSI test.
Data is presented on all tables as follows:
Section A provides the "Model Year" of the vehicles tested. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
Section B presents pass and fail results, number and percentage. Section C presents the "Pass/Fail Total". Section D provides the number of test that received an "Unknown" result. Section E provides the "Grand Total" which is the sum of the results provided in Sections
C and D.
The bottom row of each table illustrates and summarizes the total number and percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.

Appendix J Vehicles with Initial Fail Result that Receive Repair Waiver
Vehicles with Initial Fail Result that Receive a Repair Waiver (one table) illustrates by model year and vehicle class, passenger vehicles and trucks, the statistics for repair waivers that were both "Approved" (number and percentage) and "Declined" (number only). The percentage approved is achieved by taking the number of "Approved" repair waivers for passenger vehicles and trucks and dividing it by the total number of passenger vehicles and trucks, respectively, with an initial fail result.
The first column, Section A, provides the "Model Year" of the vehicles tested.
The results of repair waivers that were processed for failing passenger vehicles are presented in Section B. Approved and declined statistics, number and percentage, as well as the number of failed initial tests on passenger vehicles are displayed.
The results of repair waivers that were processed for failing trucks are presented in Section C. Approved and declined statistics, number and percentage, as well as the number of failed initial tests on trucks are displayed.
The number of failing initial inspections will not match Appendix A. Appendix A includes all inspections and Appendix J only includes inspections with unique VINs to refrain from counting an inspection more than once.
Section D provides the "Total Vehicles" that received an initial fail result. This is the sum of the passenger vehicles (first column of Section B) and trucks (first column of Section C) that received an initial fail result.
Section E provides the total number of repair waivers that were approved and declined and the overall approved percentage.
The bottom row of each table summarizes the total number and overall percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.
It should be noted that the number of repair waivers shown in Appendix J does not always equal the number of repair waivers shown in Appendix K. Due to VIN mismatches, there are a few occasions where a repair waiver cannot be connected to an initial inspection; only those repair waivers that can be tied to an initial inspection are accounted for in Appendix J. Appendix K is an accurate accounting of all Repair Waivers processed.

Appendix K Summary of Waivers Processed & Referee Tests Performed
Summary of Waivers Processed & Referee Tests Performed (three tables) illustrates the summary of all waivers issued and referee tests observed. The first two tables provide information on waivers process, while the third table provides information about referee tests.
Summary of Waivers Processed (two tables) provides the summary of all waivers, extensions and exemptions (collectively referred to as "waivers") processed during the reporting period.
The first table displays information on waivers, extensions and exemptions "Approved" during the reporting period; the second page of the report displays information on waivers, extensions and exemptions "Denied" during the reporting period.
The first column on both tables provides the "Model Year" of the vehicles for which the waivers were processed. The second column represents the "Grand Total" of waivers processed during the reporting period; it is the sum total of all waivers presented in the remaining columns of the tables.
The bottom row of each table summarizes the total number of each column accordingly.
Referee Tests Performed (one table) illustrates, by model year, the number of referee tests performed during the reporting period and the results of each.
The first column on the table provides the "Model Year" of the vehicles for which the referee tests were performed. The second column represents the "Total" number of referee tests performed during the reporting period. The remaining columns display the actual pass and fail results in both number and percentage. The number of referee tests shown in the table only includes pass and fail test results. Aborted tests are not included.
The bottom row of the table illustrates and summarizes the total number and percentage of each column accordingly.
Note: All percentages are rounded to one decimal place. As a result, not all percentage columns may total to exactly 100%.
It should be noted that the number of repair waivers shown in Appendix K does not always equal the number of repair waivers shown in Appendix J. Due to VIN mismatches, there are a few occasions where a repair waiver cannot be connected to an initial inspection; only those repair waivers that can be tied to an initial inspection are accounted for in Appendix J. Appendix K is an accurate accounting of all Repair Waivers.

Appendix L Audit Activity
Audit Activity (one table) provides a breakdown on the number of overt, covert, EPD, and quality assurance audits performed by type on a monthly basis. The report is presented in cumulative format for the calendar year.
The bottom row of the table summarizes the total number of each column accordingly.

Appendix M Covert Audits Conducted by Inducement and Test Type
Covert Audits Conducted by Inducement and Test Type (one table) illustrates the number of covert audits performed by inducement and test type, OBD, ASM and TSI.
The last column represents the "Total" number of covert audits conducted by inducement type. The types of inducements include:
Emissions Failure Functional Failure Visual Failure No Failure OBD Bulb Check Failure OBD MIL Command/Codes OBD Readiness Failure OBD Non-Communication
The bottom row of the table summarizes the total number of each column accordingly.

Appendix N Covert Audits Conducted Resulting in a False Pass by Test Type
Covert Audits Conducted Resulting in a False Pass by Test Type (one table) illustrates the number of covert audits performed that resulted in a false pass. The information is presented by test type, OBD, ASM and TSI.
The last column represents the "Total" number of covert audits resulting in a by false pass by inducement type. The types of false pass inducements include:
Emission False Pass Functional False Pass Visual False Pass No False Pass OBD Bulb Check False Pass OBD MIL Command/Codes OBD Readiness False Pass OBD Non-Communication
The bottom row of the table summarizes the total number of each column accordingly.

Appendix O Inspection Station Information by Test Type
Inspection Station Information by Test Type (three major sections) presents station information, and initial test and fail results by model year and test type, OBD, ASM and TSI.
The station information provided includes:
Station ID Name Address City Zip County Technician Count (number of inspectors, which includes only those inspectors that
actually performed emissions tests for the station during the reporting period) Equipment Audit Count (includes certification audits, complete audits, 5-gas audits, and
90 day lockout audits)
For each station, by test type, the "Total" number of initial tests performed and the fail results, both number and percentage, are provided by model year.
The bottom of each table illustrates the summary for the particular station detailing the total number and overall percentage of each individual column.

Appendix P Vehicle Outcome by Test Type and Vehicle Class
Vehicle Outcome by Test Type and Vehicle Class (three base tables, with 10 supporting tables for a total of 13 tables) is provided to analyze the fleet emissions impact of vehicles for which there is no know final outcome (no final pass ("NFP")). NFP vehicles are those that receive one or more failed emissions tests, but never meet the I/M program requirements by ultimately passing the emissions test or receiving a waiver. In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration.
For this analysis, each vehicle tested in 2019 will be presented by test type: ASM, TSI, OBD, then vehicle class: passenger vehicle or truck, and ultimately assigned to one of four categories described below, based on its sequence of inspection results:
Pass/Pass (P/P): These vehicles pass their emissions inspection, thereby completing their inspection sequence, on the first attempt.
Fail/Pass (F/P): These vehicles fail their initial emissions inspection, and then report for one or more subsequent inspections (presumably following repairs) until they ultimately achieve a passing result, thereby completing their inspection sequence.
Fail/Waiver (F/W): These vehicles fail their initial emissions inspection, and then report for one or more subsequent inspections (presumably following repairs), however they are not able to achieve a passing result. Ultimately they meet the repair requirements and are issued a waiver, thereby completing their inspection sequence.
Fail/Fail (F/F): These vehicles fail their initial emissions inspection and any subsequent retests. Therefore these vehicles never complete their inspection sequence by either passing the emissions inspection or receiving a waiver.
These categories provide for the comparison of emissions results from the initial versus subsequent emissions inspections (ultimately the emissions reductions) of vehicles as they proceed through the I/M program.

For vehicles that received an ASM or TSI emissions test, the average initial and final emissions levels were calculated for each of the four categories of test sequences. This provides for the comparison of initial and final emissions levels among the categories which, when considered in the context of the number of vehicles in each category, gives the relative impact on fleetwide emissions for each category. Results are presented as the measured ASM or TSI emissions concentrations, with all fast pass/fast fail ASM concentrations converted to full ASMs as described in Appendix A. The tables below present details of those results as follows:
Table P.4 - Average ASM 5015 HC Emissions Table P.5 - Average ASM 5015 CO Emissions Table P.6 - Average ASM 5015 NOx Emissions Table P.7 - Average ASM 2525 HC Emissions Table P.8 - Average ASM 2525 CO Emissions Table P.9 - Average ASM 2525 NOx Emissions Table P.10 - Average TSI 2500 HC Emissions Table P.11 - Average TSI 2500 CO Emissions Table P.12 - Average TSI Idle HC Emissions Table P.13 - Average TSI Idle CO Emissions
Note: Unlike in all other appendices where rounding is to one decimal place, because gas concentrations are reported in small numbers, the percentages reported in tables are rounded to two decimal places.

Appendix Q Most Common Repairs and Associated Emissions Benefit
Most Common Repairs and Associated Emissions Benefit (eight tables) is an analysis designed to identify and report the most common repairs performed on vehicles in the I/M program. Further the analysis provides the emissions levels and emissions changes (initial failing emissions compared to final passing emissions results) associated with the repairs.
In 2019, model years subject to inspections were 1995 to 2016. Any model year vehicle outside of that range could have been inspected for one of the following reasons: at motorist's request or for late registration. For vehicles receiving an ASM or TSI test, the initial inspection, final inspection, and change in emissions concentrations were calculated for each of the most common "repair slates" (explained below). For OBD tests, the repair slates were linked to Diagnostic Trouble Codes (DTCs) present at the initial inspection and not present at the final inspection.
When a vehicle receives a retest, following an initial fail result and presumably after being repaired, the inspection technician may enter information about any repairs that were done by entering "Y" or "N" in each of the 10 fields representing different general areas of repair. Herein, we grouped all repairs between an initial failed inspection and a final passed inspection into a single "repair slate" for that inspection cycle. A repair slate consists of 10 characters, each character representing one of the 10 different types of repairs that might be entered. If a given repair was performed in an inspection cycle, the repair slate position for that repair was set to "Y". Otherwise, the repair slate position for that repair was set as "N".
Types of Repairs
The first table lists the 10 types of repairs and the repair slate position of each. As an example, a vehicle that received a repair to the EGR system, repair slate position five, would have a repair slate of "NNN.NYN.NNNN", with the "Y" being in the fifth out of the 10 positions.
It should be noted these 10 repair types each cover a fairly broad range of repairs. Consequently this can prevent a very precise relationship between the repair type and emissions inspection result from being developed. For example, an "EXH" repair might involve a repair to the catalyst from which we expect a large emissions benefit, or a repair to the gasoline fill pipe from which we expect no emissions benefit.
Most Common Repair Slates
The most common repair slates for vehicles receiving each type of inspection (ASM, TSI, and OBD) are presented in the second table. The top set of repair slates was slightly different for each of the inspection types; since each inspection tests the vehicle somewhat differently, we expect that different types of repairs result. The table also provides total number of vehicles that received repairs. The number of vehicles inspected one time and not required to return for a retest is also provided. Finally the total number of vehicles tested is presented; this is the sum of the vehicles repaired vehicles and the single-inspection, non-repaired vehicles.

Analysis for Vehicle Receiving an ASM or TSI Test
For ASM and TSI vehicles, the average emissions concentrations at the initial and final inspections were calculated for each of the most common repair slates. The following is a description of the results presented in the third, fourth, fifth, sixth and seventh tables, all presented by vehicle class, passenger vehicles and trucks:
Change in ASM5015 HC emissions following most common repairs Change in ASM5015 CO emissions following most common repairs Change in ASM5015 NOx emissions following most common repairs Change in TSI2500 HC emissions following most common repairs Change in TSI2500 CO emissions following most common repairs
Analysis for Vehicles Receiving an OBD Test
The approach for the analysis of repairs to vehicles that received an OBD inspection (rather than a tailpipe emissions test) is different than that for the ASM/TSI tested vehicles. For OBD vehicles, a failed inspection results from one or more Diagnostic Trouble Codes (DTCs) being set. The DTCs provide information about what type of problem(s) the vehicle has, that may need repairs. Generally, when a vehicle passes an OBD inspection, no DTCs will be set. Therefore, the DTCs set when the vehicle is initially tested and no longer set at the time of retest, are compared to the repairs performed.
Since there are far too many possible combinations to create a "DTC slate" analogous to the repair slates, repairs were correlated with DTCs on an individual basis (rather than as slates) for the OBD repair analysis.
The eighth and final table in Appendix Q is titled "Repair to OBD Vehicles and Associated DTCs". The nine common repair types are listed horizontally across the top. Vertically, each row of the table represents one DTC. Both the DTC Code (P-Code) and DTC description are provided. The values presented in the table represent the number of times a DTC that was set during the initial inspection, was no longer set upon retest during the same inspection cycle, presumably as a result of the repair designated.

Appendix XYZ Additional Analysis for Georgia's 2019 I/M Program Annual Operation Report
Appendix XYZ provides the details from Appendices P and Q as a means to evaluate the effectives of the Georgia I/M Program at repairing high-emitting vehicles, thereby reducing fleet-wide mass emissions. In addition to the tables of data provided is a description of how the data is prepared and evaluated, followed by the conclusions drawn.

State of Georgia

Overall Initial Test Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year Pass

Pass %

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

6,819 10,039 13,514 17,834 24,194 23,466 29,969 38,785 42,704 53,468 64,312 76,740 76,701 63,390 81,547 86,982 117,023 142,953 139,730 160,759 171,287
7,477 119 20

81.8% 81.3% 82.6% 83.8% 83.6% 77.4% 79.5% 82.3% 83.5% 85.3% 87.0% 89.5% 90.7% 92.7% 93.3% 93.6% 94.5% 95.3% 96.0% 96.0% 96.3% 96.4% 95.2% 100.0%

Fail

Fail %

Pass/Fail Total

1,519 2,305 2,845 3,436 4,758 6,855 7,720 8,349 8,435 9,218 9,572 8,977 7,879 5,004 5,885 5,902 6,834 7,106 5,815 6,688 6,600
282 6 0

18.2% 18.7% 17.4% 16.2% 16.4% 22.6% 20.5% 17.7% 16.5% 14.7% 13.0% 10.5%
9.3% 7.3% 6.7% 6.4% 5.5% 4.7% 4.0% 4.0% 3.7% 3.6% 4.8% 0.0%

8,338 12,344 16,359 21,270 28,952 30,321 37,689 47,134 51,139 62,686 73,884 85,717 84,580 68,394 87,432 92,884 123,857 150,059 145,545 167,447 177,887
7,759 125 20

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

7,397 10,933 14,489 19,201 26,166 27,237 33,987 42,808 46,304 57,209 68,379 79,520 78,230 63,402 77,032 79,956 102,608 122,643 115,625 135,614 134,379
5,675 67 17

244 368 471 530 710 778 950 1,144 1,220 1,341 1,302 1,432 1,475 947 1,246 1,439 2,053 2,679 2,523 3,191 2,633 118
0 0

335 481 698 822 1,098 1,256 1,446 1,684 1,976 2,174 2,047 2,269 2,220 1,669 1,992 2,421 3,433 4,364 4,301 5,155 4,389 208
1 0

95.6% 95.4% 95.7% 96.6% 96.6% 96.5% 96.5% 96.8% 96.8% 96.9% 97.1% 97.1% 96.9% 96.5% 91.8% 90.2% 87.3% 86.4% 84.1% 86.0% 79.5% 77.3% 54.4% 85.0%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

191 328 354 349 501 531 675 714 779 946 777 802 881 565 725 692 1,027 1,384 1,263 1,854 1,547
43 1 0

11

2.4%

18

2.8%

17

2.3%

22

1.7%

17

1.8%

31

1.9%

23

1.9%

17

1.6%

35

1.6%

30

1.6%

37

1.1%

33

1.0%

26

1.1%

16

0.8%

19

0.9%

14

0.8%

13

0.8%

18

0.9%

14

0.9%

15

1.1%

8

0.9%

1

0.6%

0

0.8%

0

0.0%

1

160

0

216

0

330

0

346

1

460

0

488

0

608

0

767

1

825

0

986

0

1,342

0

1,661

0

1,748

0

1,795

0

6,418

0

8,362

0

14,723

0

18,971

0

21,819

1

21,618

2

34,931

0

1,714

0

56

0

3

Abort Grand Total

465 521 651 960 1,144 1,127 1,395 1,727 1,732 1,968 2,275 2,566 2,254 1,733 1,988 2,295 3,048 3,329 3,322 3,788 4,434 215
17 8

8,804 12,865 17,010 22,230 30,097 31,448 39,084 48,861 52,872 64,654 76,159 88,283 86,834 70,127 89,420 95,179 126,905 153,388 148,867 171,236 182,323
7,974 142 28

Total: 1,449,832

91.7% 131,990

8.3% 1,581,822 1,348,878

28,794

46,439

90.0%

16,929

435

1.1%

6 140,347

42,962 1,624,790

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 1 of 12

State of Georgia

Overall Initial Test Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year Pass

Pass %

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

7,561 12,258 15,516 22,084 28,960 30,230 40,749 48,250 60,772 59,275 65,103 76,585 70,533 39,069 59,989 78,318 78,447 97,456 106,592 126,225 137,280
7,519 180 38

81.4% 82.3% 83.9% 84.9% 86.0% 79.8% 82.8% 84.1% 85.3% 85.6% 87.6% 89.0% 90.9% 91.6% 93.6% 94.6% 95.1% 95.9% 96.6% 97.1% 97.0% 96.6% 95.2% 82.6%

Fail

Fail %

Pass/Fail Total

1,729 2,635 2,969 3,922 4,715 7,674 8,485 9,102 10,437 9,965 9,246 9,460 7,086 3,569 4,106 4,439 4,037 4,203 3,747 3,793 4,202
261 9 8

18.6% 17.7% 16.1% 15.1% 14.0% 20.2% 17.2% 15.9% 14.7% 14.4% 12.4% 11.0%
9.1% 8.4% 6.4% 5.4% 4.9% 4.1% 3.4% 2.9% 3.0% 3.4% 4.8% 17.4%

9,290 14,893 18,485 26,006 33,675 37,904 49,234 57,352 71,209 69,240 74,349 86,045 77,619 42,638 64,095 82,757 82,484 101,659 110,339 130,018 141,482
7,780 189 46

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

8,015 13,035 16,568 23,429 30,439 34,536 44,930 52,473 65,590 64,377 69,587 80,985 71,959 35,936 51,718 67,410 67,278 77,163 82,262 99,996 100,677
4,961 102 21

394 552 542 726 878 931 1,180 1,297 1,459 1,292 1,251 1,254 1,248 636 900 1,258 1,282 1,396 1,364 1,473 1,770
72 1 0

459 676 719 954 1,292 1,386 1,758 1,973 2,311 1,946 1,804 1,856 1,902 983 1,365 1,964 2,152 2,306 2,288 2,592 2,934 127
4 0

95.5% 95.8% 96.5% 96.5% 96.8% 97.2% 97.2% 97.2% 97.4% 97.7% 97.7% 97.7% 96.8% 88.1% 84.2% 85.3% 85.7% 79.5% 77.9% 80.0% 74.5% 66.3% 56.6% 45.7%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

325 471 464 627 697 689 850 998 1,063 833 809 834 843 421 503 646 642 659 553 635 903
25 0 0

9

3.6%

13

3.2%

14

2.6%

23

2.5%

24

2.1%

17

1.9%

26

1.8%

51

1.8%

39

1.5%

35

1.3%

33

1.1%

21

1.0%

28

1.1%

10

1.0%

18

0.8%

6

0.8%

7

0.8%

9

0.7%

6

0.5%

7

0.5%

7

0.6%

0

0.3%

0

0.0%

0

0.0%

0

88

0

146

0

178

1

247

0

345

0

345

1

490

0

560

1

747

0

757

1

865

0

1,095

0

1,639

0

4,652

0

9,591

1

11,473

0

11,123

0

20,126

0

23,866

4

25,315

1

35,191

0

2,595

0

82

0

25

Abort Grand Total

457 623 837 1,093 1,454 1,550 1,920 2,337 2,522 2,310 2,440 2,291 1,906 995 1,457 1,788 1,766 1,952 2,215 2,545 3,183 208
7 10

9,747 15,516 19,322 27,100 35,129 39,454 51,155 59,689 73,732 71,550 76,790 88,336 79,525 43,633 65,552 84,546 84,250 103,611 112,554 132,567 144,666
7,988 196 56

Total: 1,268,989

91.4% 119,799

8.6% 1,388,788 1,163,447

23,156

35,751

88.0%

14,490

403

1.1%

10 151,541

37,866 1,426,664

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 2 of 12

State of Georgia

Overall Initial Test Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995

Pass

Pass %

45 4,952

78.9% 82.7%

Fail

Fail %

Pass/Fail Total

12 1,038

21.1% 17.3%

57 5,990

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

54

2

0

98.2%

5,444

149

213

96.9%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

1

0

1.8%

105

1

1.8%

0

0

0

78

Abort Grand Total

19 1,367

76 7,357

Total:

4,997

82.6%

1,050

17.4%

6,047

5,498

151

213

96.9%

106

1

1.8%

0

78

1,386

7,433

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 3 of 12

State of Georgia

Overall Initial Test Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995 2001

Pass

Pass %

68 6,259
0

89.5% 81.0%
0.0%

Fail

Fail %

Pass/Fail Total

8 1,471
0

20.7% 19.0%
0.0%

76 7,730
0

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

68

3

2

96.1%

6,944

245

331

97.3%

0

0

0

0.0%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

3

0

3.9%

178

10

2.4%

0

0

0.0%

0

0

0

22

0

0

Abort Grand Total

15 1,575
1

91 9,305
1

Total:

6,327

81.1%

1,479

18.9%

7,806

7,012

248

333

97.3%

181

10

2.4%

0

22

1,591

9,397

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 4 of 12

State of Georgia

Overall Initial Test Results by Test Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2014 2015 2016

Pass

Pass %

4

100.0%

697

91.6%

6

100.0%

5

100.0%

1

100.0%

1

100.0%

1

100.0%

2

100.0%

3

100.0%

2

66.7%

5

100.0%

3

75.0%

4

100.0%

1

100.0%

0

0.0%

0

0.0%

2

100.0%

1

50.0%

42

100.0%

4

0.0%

Fail

Fail %

Pass/Fail Total

0

0.0%

4

64

8.4%

761

0

0.0%

6

0

0.0%

5

0

0.0%

1

0

0.0%

1

0

0.0%

1

0

0.0%

2

0

0.0%

3

1

33.3%

3

0

0.0%

5

1

25.0%

4

0

0.0%

4

0

0.0%

1

1

100.0%

1

1

100.0%

1

0

0.0%

2

1

50.0%

2

0

0.0%

42

0

0.0%

4

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

4

0

0

100.0%

615

34

70

94.5%

5

1

0

100.0%

5

0

0

100.0%

0

0

0

0.0%

1

0

0

100.0%

1

0

0

100.0%

2

0

0

100.0%

2

0

0

66.7%

2

0

0

66.7%

3

0

0

60.0%

2

0

1

75.0%

4

0

0

100.0%

1

0

0

100.0%

1

0

0

100.0%

0

0

0

0.0%

0

0

0

0.0%

2

0

0

100.0%

37

1

2

95.2%

3

0

0

75.0%

D - Fuel Cap Fail

E

F

G

H

Missing

Fail

Not

Replaced

0

0

24

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Fail %

Unknown

Fuel Cap Not Tested

0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

0

0

0

18

0

0

0

0

0

1

0

0

0

0

0

0

0

1

0

1

0

2

0

1

0

0

0

0

0

0

0

1

0

2

0

0

0

2

0

1

Abort Grand Total

1

5

231

992

6

12

1

6

3

4

5

6

1

2

0

2

5

8

2

5

1

6

1

5

4

8

2

3

1

2

4

5

0

2

19

21

119

161

1

5

Total:

784

91.9%

69

8.1%

853

690

36

73

93.7%

24

0

2.8%

0

30

407

1,260

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 5 of 12

State of Georgia

Overall Initial Test Results by Test Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2006 2007 2008 2009 2011

Pass

Pass %

4

100.0%

302

91.5%

1

50.0%

6

100.0%

3

100.0%

1

50.0%

2

100.0%

4

100.0%

1

100.0%

2

100.0%

2

100.0%

2

100.0%

2

100.0%

0

0.0%

1

100.0%

1

100.0%

Fail

Fail %

Pass/Fail Total

0

0.0%

4

28

8.5%

330

1

50.0%

2

0

0.0%

6

0

0.0%

3

1

50.0%

2

0

0.0%

2

0

0.0%

4

0

0.0%

1

0

0.0%

2

0

0.0%

2

0

0.0%

2

0

0.0%

2

0

0.0%

0

0

0.0%

1

0

0.0%

1

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

4

0

0

100.0%

293

14

18

98.5%

2

0

0

100.0%

5

0

1

100.0%

3

0

0

100.0%

2

0

0

100.0%

2

0

0

100.0%

4

0

0

100.0%

1

0

0

100.0%

2

0

0

100.0%

2

0

0

100.0%

1

0

0

50.0%

2

0

0

100.0%

0

0

0

0.0%

1

0

0

100.0%

1

0

0

100.0%

D - Fuel Cap Fail

E

F

G

H

Missing

Fail

Not

Replaced

0

0

3

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Fail %

Unknown

Fuel Cap Not Tested

0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

0

0

0

2

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

Abort Grand Total

4

8

129

459

0

2

7

13

3

6

0

2

0

2

3

7

0

1

7

9

0

2

4

6

3

5

3

3

0

1

0

1

Total:

334

91.8%

30

8.2%

364

325

14

19

98.4%

3

0

0.8%

0

3

163

527

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 6 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Pass

Pass %

1,038 1,592 2,027 2,470 4,061 4,715 5,534 6,044 6,064 6,913 7,144 6,813 6,134 4,000 4,938 4,922 5,815 6,068 4,958 5,885 5,599
159

79.2% 78.6% 82.4% 82.6% 84.1% 73.9% 76.1% 78.4% 78.6% 80.3% 80.4% 82.2% 82.6% 84.1% 83.9% 83.4% 86.1% 86.6% 87.7% 89.1% 89.6% 92.4%

Fail

Fail %

Pass/Fail Total

272 433 434 522 768 1,662 1,739 1,664 1,654 1,694 1,746 1,477 1,295 758 947 980 935 939 697 722 649
13

20.8% 21.4% 17.6% 17.4% 15.9% 26.1% 23.9% 21.6% 21.4% 19.7% 19.6% 17.8% 17.4% 15.9% 16.1% 16.6% 13.9% 13.4% 12.3% 10.9% 10.4%
7.6%

1,310 2,025 2,461 2,992 4,829 6,377 7,273 7,708 7,718 8,607 8,890 8,290 7,429 4,758 5,885 5,902 6,750 7,007 5,655 6,607 6,248
172

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

144

10

12

12.7%

266

10

17

14.5%

284

20

17

13.0%

283

19

27

11.0%

481

22

59

11.6%

420

21

21

7.2%

537

32

50

8.5%

558

27

40

8.1%

640

31

50

9.3%

769

43

65

10.2%

642

41

51

8.3%

662

40

44

9.0%

724

47

57

11.1%

455

23

40

10.9%

623

30

36

11.7%

577

33

34

10.9%

843

46

49

13.9%

1,094

59

69

17.4%

1,020

47

52

19.8%

1,531

52

92

25.4%

1,174

51

65

20.6%

31

2

0

19.2%

D - Fuel Cap Fail

E

F

G

H

Missing

Fail

Not

Replaced

1

0

4

0

7

0

11

0

14

0

6

0

14

0

16

0

17

0

28

0

13

0

13

0

15

0

7

0

16

0

9

0

14

0

36

0

14

2

18

0

29

0

1

0

Fail %

Unknown

Fuel Cap Not Tested

0.1% 0.2% 0.3% 0.4% 0.3% 0.1% 0.2% 0.2% 0.2% 0.3% 0.1% 0.2% 0.2% 0.1% 0.3% 0.2% 0.2% 0.5% 0.3% 0.3% 0.5% 0.6%

0

1,143

0

1,728

0

2,133

0

2,652

0

4,253

0

5,909

0

6,640

0

7,067

0

6,980

0

7,702

0

8,143

0

7,531

0

6,586

0

4,233

0

5,180

0

5,249

0

5,798

0

5,749

0

4,520

0

4,914

0

4,929

0

138

Abort Grand Total

103

1,413

97

2,122

128

2,589

156

3,148

207

5,036

263

6,640

284

7,557

334

8,042

351

8,069

335

8,942

333

9,223

262

8,552

268

7,697

148

4,906

210

6,095

175

6,077

223

6,973

214

7,221

172

5,827

174

6,781

187

6,435

1

173

Total:

102,893

82.4%

22,000

17.6% 124,893

13,758

706

947

12.3%

303

2

0.2%

0 109,177

4,625

129,518

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 7 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2019

Pass

Pass %

1,252 1,927 2,209 3,011 4,303 5,741 6,575 7,031 8,082 7,856 7,271 7,404 5,647 2,921 3,524 3,807 3,529 3,674 3,288 3,424 3,725
123 1

82.7% 81.3% 82.5% 84.1% 85.5% 76.0% 80.0% 81.0% 81.1% 80.8% 81.4% 81.8% 82.5% 82.4% 84.3% 85.9% 87.7% 88.5% 88.7% 89.8% 92.8% 89.1% 100.0%

Fail

Fail %

Pass/Fail Total

261 442 470 571 732 1,814 1,644 1,648 1,882 1,866 1,665 1,647 1,201 625 656 626 494 479 417 389 288
15 0

17.3% 18.7% 17.5% 15.9% 14.5% 24.0% 20.0% 19.0% 18.9% 19.2% 18.6% 18.2% 17.5% 17.6% 15.7% 14.1% 12.3% 11.5% 11.3% 10.2%
7.2% 10.9%
0.0%

1,513 2,369 2,679 3,582 5,035 7,555 8,219 8,679 9,964 9,722 8,936 9,051 6,848 3,546 4,180 4,433 4,023 4,153 3,705 3,813 4,013
138 1

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

264

20

21

20.2%

374

20

33

18.0%

387

21

17

15.9%

514

32

39

16.3%

716

32

38

15.6%

567

36

32

8.4%

700

38

50

9.6%

829

46

46

10.6%

905

39

49

10.0%

690

47

45

8.0%

689

29

40

8.5%

720

30

32

8.6%

716

31

35

11.4%

352

16

21

11.0%

425

21

27

11.3%

527

28

31

13.2%

533

25

31

14.6%

511

28

30

13.7%

420

22

16

12.4%

488

22

20

13.9%

690

28

28

18.6%

12

0

3

10.9%

0

0

0

0.0%

D - Fuel Cap Fail

E

F

G

H

Missing

Fail

Not

Replaced

10

0

8

0

17

0

12

0

7

0

9

0

6

0

17

2

7

0

18

0

16

0

15

0

18

1

5

1

5

0

6

0

15

0

9

0

6

0

10

0

13

1

0

0

0

0

Fail %

Unknown

Fuel Cap Not Tested

0.7% 0.3% 0.6% 0.3% 0.1% 0.1% 0.1% 0.2% 0.1% 0.2% 0.2% 0.2% 0.3% 0.2% 0.1% 0.1% 0.4% 0.2% 0.2% 0.3% 0.3% 0.0% 0.0%

0

1,198

0

1,934

0

2,237

0

2,985

0

4,242

0

6,911

0

7,425

0

7,739

0

8,964

0

8,922

0

8,162

0

8,254

0

6,047

0

3,151

0

3,702

0

3,841

0

3,419

0

3,575

0

3,241

0

3,273

0

3,253

0

123

0

1

Abort Grand Total

105

1,618

107

2,476

131

2,810

129

3,711

205

5,240

288

7,843

305

8,524

339

9,018

357

10,321

349

10,071

391

9,327

336

9,387

227

7,075

123

3,669

128

4,308

148

4,581

133

4,156

96

4,249

90

3,795

107

3,920

100

4,113

3

141

0

1

Total:

96,325

82.9%

19,832

17.1% 116,157

12,029

611

684

11.5%

229

5

0.2%

0 102,599

4,197

120,354

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 8 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995

Pass

Pass %

11

50.0%

642

58.5%

Fail

Fail %

Pass/Fail Total

11

50.0%

455

41.5%

22 1,097

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

0

0

0

0.0%

82

9

9

0.0%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

0

0

0.0%

1

0

0.1%

0

22

0

996

Abort Grand Total

5

27

291

1,388

Total:

653

58.4%

466

41.6%

1,119

82

9

9

8.9%

1

0

0.1%

0

1,018

296

1,415

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 9 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1994 1995

Pass

Pass %

15 1,015

71.4% 58.3%

Fail

Fail %

Pass/Fail Total

6

28.6%

726

41.7%

21 1,741

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

1

0

1

9.5%

169

9

5

10.5%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

0

0

0.0%

4

0

0.2%

0

19

0

1,554

Abort Grand Total

1

22

494

2,235

Total:

1,030

58.5%

732

41.5%

1,762

170

9

6

10.5%

4

0

0.2%

0

1,573

495

2,257

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 10 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year Pass

Pass %

Fail

Fail %

Pass/Fail Total

1995 2002 2003 2004 2005 2007 2008 2009 2015

46

80.7%

11

19.3%

57

1

100.0%

0

0.0%

1

1

100.0%

0

0.0%

1

1

100.0%

0

0.0%

1

1

100.0%

0

0.0%

1

1

100.0%

0

0.0%

1

1

100.0%

0

0.0%

1

0

0.0%

1

100.0%

1

1

0.0%

0

0.0%

1

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

20

2

2

42.1%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

1

0

1.8%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

32

0

1

0

1

0

1

0

1

0

1

0

1

0

1

0

1

Abort Grand Total

16

73

0

1

0

1

0

1

0

1

1

2

1

2

0

1

3

0

Total:

53

81.5%

12

18.5%

65

20

2

2

36.9%

1

0

1.5%

0

40

21

86

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 11 of 12

State of Georgia

Overall After-Repairs Test Results by Test Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019
Vehicle Class: Trucks (<8500 lbs. GVWR)

A

B - Results for Vehicles as Presented for Inspection

Model Year
1995 1996 1997 1999 2000 2001 2002 2006 2007 2009 2012

Pass

Pass %

28

62.2%

2

100.0%

1

100.0%

1

50.0%

0

0.0%

1

0.0%

3

0.0%

1

100.0%

1

100.0%

1

100.0%

1

100.0%

Fail

Fail %

Pass/Fail Total

17

37.8%

45

0

0.0%

2

0

0.0%

1

1

50.0%

2

1

0.0%

1

0

0.0%

1

0

0.0%

3

0

0.0%

1

0

0.0%

1

0

0.0%

1

0

0.0%

1

C - Fuel Cap Pass

Pass

Replaced

Tested Again

Pass %

6

1

1

17.8%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

0

0

0

0.0%

D - Fuel Cap Fail

E

F

G

H

Fail

Missing Not
Replaced

Fail %

Unknown

Fuel Cap Not Tested

2

0

4.4%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

35

0

2

0

1

0

2

0

1

0

1

0

3

0

1

0

1

0

1

0

1

Abort Grand Total

11

56

0

2

0

1

3

5

0

1

1

2

1

4

0

1

0

1

2

3

0

1

Total:

40

67.8%

19

32.2%

59

6

1

1

13.6%

2

0

3.4%

0

49

18

77

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix A - Page 12 of 12

State of Georgia

Test Results by Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A
Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Pass

Pass %

6,819 10,039 13,514 17,834 24,194 23,466 29,969 38,785 42,704 53,468 64,312 76,740 76,701 63,390 81,547 86,982 117,023 142,953 139,730 160,759 171,287
7,477 119 20

81.8% 81.3% 82.6% 83.8% 83.6% 77.4% 79.5% 82.3% 83.5% 85.3% 87.0% 89.5% 90.7% 92.7% 93.3% 93.6% 94.5% 95.3% 96.0% 96.0% 96.3% 96.4% 95.2% 100.0%

B - Initial Tests

Fail

Fail % Unknown

1,519

18.2%

1

2,305

18.7%

0

2,845

17.4%

0

3,436

16.2%

0

4,758

16.4%

1

6,855

22.6%

0

7,720

20.5%

0

8,349

17.7%

0

8,435

16.5%

1

9,218

14.7%

0

9,572

13.0%

0

8,977

10.5%

0

7,879

9.3%

0

5,004

7.3%

0

5,885

6.7%

0

5,902

6.4%

0

6,834

5.5%

0

7,106

4.7%

0

5,815

4.0%

0

6,688

4.0%

1

6,600

3.7%

2

282

3.6%

0

6

4.8%

0

0

0.0%

0

Total
8,338 12,344 16,359 21,270 28,952 30,321 37,689 47,134 51,139 62,686 73,884 85,717 84,580 68,394 87,432 92,884 123,857 150,059 145,545 167,447 177,887
7,759 125 20

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

1,038

79.2%

272

20.8%

0

1,592

78.6%

433

21.4%

0

2,027

82.4%

434

17.6%

0

2,470

82.6%

522

17.4%

0

4,061

84.1%

768

15.9%

0

4,715

73.9%

1,662

26.1%

0

5,534

76.1%

1,739

23.9%

0

6,044

78.4%

1,664

21.6%

0

6,064

78.6%

1,654

21.4%

0

6,913

80.3%

1,694

19.7%

0

7,144

80.4%

1,746

19.6%

0

6,813

82.2%

1,477

17.8%

0

6,134

82.6%

1,295

17.4%

0

4,000

84.1%

758

15.9%

0

4,938

83.9%

947

16.1%

0

4,922

83.4%

980

16.6%

0

5,815

86.1%

935

13.9%

0

6,068

86.6%

939

13.4%

0

4,958

87.7%

697

12.3%

0

5,885

89.1%

722

10.9%

0

5,599

89.6%

649

10.4%

0

159

92.4%

13

7.6%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

Total
1,310 2,025 2,461 2,992 4,829 6,377 7,273 7,708 7,718 8,607 8,890 8,290 7,429 4,758 5,885 5,902 6,750 7,007 5,655 6,607 6,248
172 0 0

D Grand Total
9,648 14,369 18,820 24,262 33,781 36,698 44,962 54,842 58,857 71,293 82,774 94,007 92,009 73,152 93,317 98,786 130,607 157,066 151,200 174,054 184,135
7,931 125 20

Total:

1,449,832

91.7% 131,990

8.3%

6 1,581,822

102,893

82.4%

22,000

17.6%

0 124,893 1,706,715

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 1 of 6

State of Georgia

Test Results by Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Trucks (<8500 lbs. GVWR)

A
Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Pass

Pass %

7,561 12,258 15,516 22,084 28,960 30,230 40,749 48,250 60,772 59,275 65,103 76,585 70,533 39,069 59,989 78,318 78,447 97,456 106,592 126,225 137,280
7,519 180 38

81.4% 82.3% 83.9% 84.9% 86.0% 79.8% 82.8% 84.1% 85.3% 85.6% 87.6% 89.0% 90.9% 91.6% 93.6% 94.6% 95.1% 95.9% 96.6% 97.1% 97.0% 96.6% 95.2% 82.6%

B - Initial Tests

Fail

Fail % Unknown

1,729

18.6%

0

2,635

17.7%

0

2,969

16.1%

0

3,922

15.1%

1

4,715

14.0%

0

7,674

20.2%

0

8,485

17.2%

1

9,102

15.9%

0

10,437

14.7%

1

9,965

14.4%

0

9,246

12.4%

1

9,460

11.0%

0

7,086

9.1%

0

3,569

8.4%

0

4,106

6.4%

0

4,439

5.4%

1

4,037

4.9%

0

4,203

4.1%

0

3,747

3.4%

0

3,793

2.9%

4

4,202

3.0%

1

261

3.4%

0

9

4.8%

0

8

17.4%

0

Total
9,290 14,893 18,485 26,006 33,675 37,904 49,234 57,352 71,209 69,240 74,349 86,045 77,619 42,638 64,095 82,757 82,484 101,659 110,339 130,018 141,482
7,780 189 46

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

1,252

82.7%

261

17.3%

0

1,927

81.3%

442

18.7%

0

2,209

82.5%

470

17.5%

0

3,011

84.1%

571

15.9%

0

4,303

85.5%

732

14.5%

0

5,741

76.0%

1,814

24.0%

0

6,575

80.0%

1,644

20.0%

0

7,031

81.0%

1,648

19.0%

0

8,082

81.1%

1,882

18.9%

0

7,856

80.8%

1,866

19.2%

0

7,271

81.4%

1,665

18.6%

0

7,404

81.8%

1,647

18.2%

0

5,647

82.5%

1,201

17.5%

0

2,921

82.4%

625

17.6%

0

3,524

84.3%

656

15.7%

0

3,807

85.9%

626

14.1%

0

3,529

87.7%

494

12.3%

0

3,674

88.5%

479

11.5%

0

3,288

88.7%

417

11.3%

0

3,424

89.8%

389

10.2%

0

3,725

92.8%

288

7.2%

0

123

89.1%

15

10.9%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

Total
1,513 2,369 2,679 3,582 5,035 7,555 8,219 8,679 9,964 9,722 8,936 9,051 6,848 3,546 4,180 4,433 4,023 4,153 3,705 3,813 4,013
138 0 1

D Grand Total
10,803 17,262 21,164 29,588 38,710 45,459 57,453 66,031 81,173 78,962 83,285 95,096 84,467 46,184 68,275 87,190 86,507 105,812 114,044 133,831 145,495
7,918 189 47

Total:

1,268,989

91.4% 119,799

8.6%

10 1,388,788

96,325

82.9%

19,832

17.1%

0 116,157 1,504,945

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 2 of 6

State of Georgia

Test Results by Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A Model Year
1994 1995

Pass

Pass %

45 4,952

78.9% 82.7%

B - Initial Tests

Fail

Fail % Unknown

12

21.1%

0

1,038

17.3%

0

Total 57
5,990

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

11

50.0%

11

50.0%

0

642

58.5%

455

41.5%

0

Total 22
1,097

D Grand Total
79
7,087

Total:

4,997

82.6%

1,050

17.4%

0

6,047

653

58.4%

466

41.6%

0

1,119

7,166

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 3 of 6

State of Georgia

Test Results by Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Trucks (<8500 lbs. GVWR)

A Model Year
1994 1995

Pass

Pass %

68 6,259

89.5% 81.0%

B - Initial Tests

Fail

Fail % Unknown

8

10.5%

0

1,471

19.0%

0

Total 76
7,730

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

15

71.4%

6

28.6%

0

1,015

58.3%

726

41.7%

0

Total 21
1,741

D Grand Total
97
9,471

Total:

6,327

81.1%

1,479

18.9%

0

7,806

1,030

58.5%

732

41.5%

0

1,762

9,568

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 4 of 6

State of Georgia

Test Results by Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A
Model Year
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2014 2015 2016

Pass

Pass %

4

100.0%

697

91.6%

6

100.0%

5

100.0%

1

100.0%

1

100.0%

1

100.0%

2

100.0%

3

100.0%

2

66.7%

5

100.0%

3

75.0%

4

100.0%

1

100.0%

0

0.0%

0

0.0%

2

100.0%

1

50.0%

42

100.0%

4

100.0%

B - Initial Tests

Fail

Fail % Unknown

0

0.0%

0

64

8.4%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

1

33.3%

0

0

0.0%

0

1

25.0%

0

0

0.0%

0

0

0.0%

0

1

100.0%

0

1

100.0%

0

0

0.0%

0

1

50.0%

0

0

0.0%

0

0

0.0%

0

Total
4 761
6 5 1 1 1 2 3 3 5 4 4 1 1 1 2 2 42 4

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

0

0.0%

0

0.0%

0

46

80.7%

11

19.3%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

1

100.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

Total
0 57
0 0 0 0 0 0 1 1 1 1 0 1 1 1 0 0 1 0

D Grand Total
4 818
6 5 1 1 1 2 4 4 6 5 4 2 2 2 2 2 43 4

Total:

784

91.9%

69

8.1%

0

853

53

81.5%

12

18.5%

0

65

918

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 5 of 6

State of Georgia

Test Results by Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Trucks (<8500 lbs. GVWR)

A
Model Year
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2006 2007 2008 2009 2011 2012

Pass

Pass %

4

100.0%

302

91.5%

1

50.0%

6

100.0%

3

100.0%

1

50.0%

2

100.0%

4

100.0%

1

100.0%

2

100.0%

2

100.0%

2

100.0%

2

100.0%

0

0.0%

1

100.0%

1

100.0%

0

0.0%

B - Initial Tests

Fail

Fail % Unknown

0

0.0%

0

28

8.5%

0

1

50.0%

0

0

0.0%

0

0

0.0%

0

1

50.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

Total
4 330
2 6 3 2 2 4 1 2 2 2 2 0 1 1 0

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

0

0.0%

0

0.0%

0

28

62.2%

17

37.8%

0

2

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

50.0%

1

50.0%

0

0

0.0%

1

100.0%

0

1

100.0%

0

0.0%

0

3

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

0

0.0%

0

0.0%

0

1

100.0%

0

0.0%

0

Total
0 45
2 1 0 2 1 1 3 0 0 1 1 0 1 0 1

D Grand Total
4 375
4 7 3 4 3 5 4 2 2 3 3 0 2 1 1

Total:

334

91.8%

30

8.2%

0

364

40

67.8%

19

32.2%

0

59

423

See Appendix Cover Page for Detailed Explanation of Statistics

Appendix B - Page 6 of 6

State of Georgia

Visual (Catalytic Converter) Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A
Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Pass

Pass %

8,324 12,326 16,329 21,241 28,905 30,276 37,642 47,069 51,076 62,613 73,800 85,624 84,482 68,336 87,361 92,809 123,773 149,962 145,434 167,306 177,751
7,752 125 20

99.8% 99.9% 99.8% 99.9% 99.8% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 100.0% 100.0%

B - Initial Tests

Fail

Fail % Unknown

15

0.2%

1

18

0.1%

0

30

0.2%

0

29

0.1%

0

48

0.2%

1

45

0.1%

0

47

0.1%

0

65

0.1%

0

64

0.1%

1

73

0.1%

0

84

0.1%

0

93

0.1%

0

98

0.1%

0

58

0.1%

0

71

0.1%

0

75

0.1%

0

84

0.1%

0

97

0.1%

0

111

0.1%

0

142

0.1%

1

138

0.1%

2

7

0.1%

0

0

0.0%

0

0

0.0%

0

Total
8,339 12,344 16,359 21,270 28,953 30,321 37,689 47,134 51,140 62,686 73,884 85,717 84,580 68,394 87,432 92,884 123,857 150,059 145,545 167,448 177,889
7,759 125 20

C - After-Repairs Tests

Pass

Pass %

9

100.0%

16

100.0%

22

95.7%

30

93.8%

54

96.4%

37

100.0%

40

100.0%

49

98.0%

51

100.0%

62

100.0%

76

100.0%

80

100.0%

88

100.0%

53

98.1%

69

100.0%

68

98.6%

74

100.0%

94

98.9%

105

100.0%

129

100.0%

130

100.0%

8

100.0%

0

0.0%

0

0.0%

Fail

Fail % Unknown

0

0.0%

0

0

0.0%

0

1

4.3%

0

2

6.3%

0

2

3.6%

0

0

0.0%

0

0

0.0%

0

1

2.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

1

1.9%

0

0

0.0%

0

1

1.4%

0

0

0.0%

0

1

1.1%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

0

0.0%

0

Total
9 16 23 32 56 37 40 50 51 62 76 80 88 54 69 69 74 95 105 129 130
8 0 0

D
Grand Total
8,348 12,360 16,382 21,302 29,009 30,358 37,729 47,184 51,191 62,748 73,960 85,797 84,668 68,448 87,501 92,953 123,931 150,154 145,650 167,577 178,019
7,767 125 20

Total: 1,580,336

99.9%

1,492

0.1%

6 1,581,828

1,344

99.3%

9

0.7%

0

1,353 1,583,181

See Appendix Cover Page for Detailed Explantaion of Statistics

Appendix C - Page 1 of 6

State of Georgia

Visual (Catalytic Converter) Results by Test Type - OBD
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Trucks (<8500 lbs. GVWR)

A
Model Year
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Pass

Pass %

9,274 14,871 18,461 25,986 33,651 37,874 49,191 57,306 71,161 69,196 74,300 85,972 77,574 42,620 64,049 82,706 82,429 101,607 110,282 129,945 141,412
7,776 189 46 1

99.8% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 100.0% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 99.9% 100.0% 100.0% 100.0%

B - Initial Tests

Fail

Fail % Unknown Total

16

0.2%

22

0.1%

24

0.1%

21

0.1%

24

0.1%

30

0.1%

44

0.1%

46

0.1%

49

0.1%

44

0.1%

50

0.1%

73

0.1%

45

0.1%

18

0.0%

46

0.1%

52

0.1%

55

0.1%

52

0.1%

57

0.1%

77

0.1%

71

0.1%

4

0.1%

0

0.0%

0

0.0%

0

0.0%

0

9,290

0

14,893

0

18,485

1

26,007

0

33,675

0

37,904

1

49,235

0

57,352

1

71,210

0

69,240

1

74,350

0

86,045

0

77,619

0

42,638

0

64,095

1

82,758

0

82,484

0

101,659

0

110,339

4

130,022

1

141,483

0

7,780

0

189

0

46

1

1

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown Total

15

100.0%

17

100.0%

17

94.4%

18

100.0%

32

97.0%

30

100.0%

37

100.0%

41

97.6%

42

100.0%

42

100.0%

45

100.0%

63

100.0%

40

95.2%

18

100.0%

43

100.0%

51

100.0%

52

100.0%

49

100.0%

55

98.2%

69

100.0%

64

100.0%

4

100.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

1

5.6%

0

0.0%

1

3.0%

0

0.0%

0

0.0%

1

2.4%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

2

4.8%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

1

1.8%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

15

0

17

0

18

0

18

0

33

0

30

0

37

0

42

0

42

0

42

0

45

0

63

0

42

0

18

0

43

0

51

0

52

0

49

0

56

0

69

0

64

0

4

0

0

0

0

0

0

D
Grand Total
9,305 14,910 18,503 26,025 33,708 37,934 49,272 57,394 71,252 69,282 74,395 86,108 77,661 42,656 64,138 82,809 82,536 101,708 110,395 130,091 141,547
7,784 189 46 1

Total: 1,387,879

99.9%

920

0.1%

11 1,388,799

844

99.3%

6

0.7%

0

850 1,389,649

See Appendix Cover Page for Detailed Explantaion of Statistics

Appendix C - Page 2 of 6

State of Georgia

Visual (Catalytic Converter) Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A
Model Year 1994 1995

Pass

Pass %

57 5,980

100.0% 99.8%

B - Initial Tests

Fail

Fail % Unknown Total

0

0.0%

10

0.2%

0

57

0

5,990

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown Total

0

0.0%

0

0.0%

0

0

8

100.0%

0

0.0%

0

8

D
Grand Total
57 5,998

Total:

6,037

99.8%

10

0.2%

0

6,047

8 100.0%

0

0.0%

0

8

6,055

See Appendix Cover Page for Detailed Explantaion of Statistics

Appendix C - Page 3 of 6

State of Georgia

Visual (Catalytic Converter) Results by Test Type - ASM
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Truck (<8500 lbs. GVWR)

A
Model Year 1994 1995

Pass

Pass %

76 7,695

100.0% 99.5%

B - Initial Tests

Fail

Fail % Unknown Total

0

0.0%

35

0.5%

0

76

0

7,730

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown Total

0

0.0%

23

92.0%

0

0.0%

2

8.0%

0

0

0

25

D
Grand Total
76 7,755

Total:

7,771

99.6%

35

0.4%

0

7,806

23

92.0%

2

8.0%

0

25

7,831

See Appendix Cover Page for Detailed Explantaion of Statistics

Appendix C - Page 4 of 6

State of Georgia

Visual (Catalytic Converter) Results by Test Type - TSI
Reporting Period: 01/01/2019 - 12/31/2019

Vehicle Class: Passenger Vehicles (<8500 lbs. GVWR)

A
Model Year
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2014 2015 2016

Pass

Pass %

4

100.0%

761

100.0%

6

100.0%

5

100.0%

1

100.0%

1

100.0%

1

100.0%

2

100.0%

3

100.0%

3

100.0%

5

100.0%

4

100.0%

4

100.0%

1

100.0%

1

100.0%

1

100.0%

2

100.0%

2

100.0%

42

100.0%

4

100.0%

B - Initial Tests

Fail

Fail % Unknown Total

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

0.0%

0

4

0

761

0

6

0

5

0

1

0

1

0

1

0

2

0

3

0

3

0

5

0

4

0

4

0

1

0

1

0

1

0

2

0

2

0

42

0

4

C - After-Repairs Tests

Pass

Pass %

Fail

Fail % Unknown

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

0

0.0%

0

0.0%

0

Total
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

D
Grand Total
4 761
6 5 1 1 1 2 3 3 5 4 4 1 1 1 2 2 42 4

Tot