FY 2014 performance measure report

FY 2014 Performance Measure Report

Web Report

2/12/2013

Agency Board of Regents Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents
Board of Regents Board of Regents
Board of Regents
Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents

Program Name

Description

FY 2009 Actual

Agricultural Experiment Station Number of journal articles by College of Agricultural and 894.00

Environmental Sciences research faculty

Agricultural Experiment Station Number of journal articles per full-time equivalent on the 8.30

College of Agricultural and Environmental Sciences

research faculty

Agricultural Experiment Station Value of research funds received

$42,694,205.00

Agricultural Experiment Station Number of new products developed for industry

87.00

Agricultural Experiment Station Estimated value of savings achieved by avoiding crop loss
Agricultural Experiment Station Average grant dollars earned per researcher

$837,972.00 $393,495.00

Athens/Tifton Vet Laboratories Percentage of operating expenses covered by client revenue
Athens/Tifton Vet Laboratories Average cost per test

32.19% $31.38

Athens/Tifton Vet Laboratories Number of tests per year by the diagnostic laboratories N/A for animal health diagnostic and surveillance testing

Athens/Tifton Vet Laboratories Percentage of customers of the Diagnostic Labs that 97.00%

rate their services from excellent to good

Athens/Tifton Vet Laboratories Number of accessions per year by the diagnostic

95,075.00

laboratories for animal health diagnostic and surveillance

testing

Cooperative Extension Service Number of face-to-face client contacts made by

1,898,677.00

Cooperative Extension through educational programs

and consultations

Cooperative Extension Service Number of face-to-face client contacts per Cooperative 8,495.00

Extension county faculty full-time equivalent

Cooperative Extension Service Number of Continuing Education Units provided to clientele
Cooperative Extension Service Number of client contacts per Cooperative Extension county faculty full-time equivalent
Enterprise Innovation Institute Number of enterprises and/or stakeholders served Enterprise Innovation Institute Dollars in economic impact generated from each state
dollar appropriated Enterprise Innovation Institute Number of jobs created or saved Forestry Cooperative Extension Number of service programs for outreach on forestry
conservation Forestry Cooperative Extension Number of public service publications

50,456.00
427,736.00
4,185.00 $151.00
25,344.00 199.00
95.00

Forestry Cooperative Extension Number of service participants per full-time equivalent 1,115.00

Forestry Research Forestry Research Forestry Research Forestry Research Georgia Radiation Therapy Center Georgia Radiation Therapy Center

Number of research proposals Extramural funds earned per each state dollar Number of research publications External sponsored research funds generated Number of patients
Staff cost per patient

149.00 $1.85 190.00 $5,679,870.00 26,706.00
$81.99

FY 2010 Actual 784.00 7.10
$34,185,305.00 70.00 $3,760,000.00 $309,369.00 33.04% $34.37 N/A
96.00% 91,682.00
2,255,924.00
11,549.00
52,765.00 469,123.00 7,075.00 $214.00 21,376.00 154.00 96.00 1,000.00 162.00 $3.54 172.00 $9,984,734.00 26,252.00 $89.69

FY 2011 Actual 666.00 6.10
$29,734,335.00 88.00 N/A $270,067.00 37.00% $31.47 188,698.00
99.00% 87,140.00
1,420,955.00
8,110.00
43,361.00 433,158.00 9,957.00 $143.00 18,801.00 158.00 110.00 1,361.49 167.00 $3.60 190.00 $9,491,727.00 27,130.00 $92.14

FY 2012 Actual 628.00 6.14
$41,249,428.00 N/A N/A $403,615.00 38.54% $34.86 184,558.00
97.70% 80,797.00
1,391,432.00
9,107.42
37,226.00 330,026.00 8,795.00 $356.00 25,023.00 150.00 100.00 1,160.86 170.00 $3.76 170.00 $9,500,000.00 23,050.00 $100.32

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FY 2014 Performance Measure Report

Web Report

2/12/2013

Agency Board of Regents Board of Regents Board of Regents Board of Regents
Board of Regents Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents
Board of Regents
Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents

Program Name Georgia Radiation Therapy Center Georgia Tech Research Institute Georgia Tech Research Institute Georgia Tech Research Institute
Marine Institute
Marine Institute
Marine Institute Marine Institute
Marine Institute
Marine Resources Extension Center Marine Resources Extension Center

Description Percentage of Stage I Breast Cancer Patients that are alive 5 years post-diagnosis External sponsored research funds generated

FY 2009 Actual 100.00%
$205,905,772.00

Dollars of external research funds generated for each dollar of state allocation received Estimated total economic impact of Georgia Tech Research Institute's sponsored funded research and activities Number of "Person Days" spent on research and education Number of "Person Days" delivered per state funded staff member in support of persons conducting research and education at the Marine Institute Number of publications, presentations, and theses Income from short-term visitors (research and education), includes facilities and vessels Citations in the scientific literature this year of UGAMI publications from the previous 5 years Number of interactions with Marine Extension Service coastal marine constituents Number of individuals trained by Marine Extension Services in a Hazard Analysis Critical Control Point course for the safe processing and handling of seafood

$29.00 $390,340,000.00
5,143.00 416.00
67.00 $76,615.00 245.00 53,540.00 0.00

Marine Resources Extension Total dollars generated from new commercial

$1,377,075.00

Center

aquaculture operations including hard clams and oysters

Marine Resources Extension Center
Medical College of Georgia Hospital and Clinics Medical College of Georgia Hospital and Clinics Medical College of Georgia Hospital and Clinics Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Public Telecommunications Commission

Average number of persons trained in a Hazard Analysis N/A

Critical Control Point seafood safety course per Marine

Extension Service faculty

Total senior level residency trainees

127.00

Percentage of individual residency training programs accredited Residency program graduation rate

100.00% 99.80%

Preparatory school fall enrollment

511.00

Preparatory school state appropriated dollar per student $3,385.00

Preparatory school graduation rate

76.00%

Junior college fall enrollment

6,525.00

Junior college state appropriated dollar per student

$132.00

Junior college graduation rate

21.00%

Number of listeners using Georgia Public Broadcasting 192,400.00 radio resources weekly

FY 2010 Actual 100.00% $194,727,862.00 $30.00 $472,240,000.00
6,012.00 523.00
66.00 $80,972.00 262.00 38,241.00 41.00
$1,881,505.00
20.50
109.00 100.00% 96.30% 507.00 $3,176.00 88.00% 5,764.00 $136.00 21.70% 191,000.00

FY 2011 Actual 87.50% $205,495,289.00 $35.00 $508,580,000.00
4,548.00 364.00
68.00 $90,078.00 302.00 23,239.00 40.00
$1,466,003.00
20.00
139.00 97.70% 95.50% 522.00 $3,097.00 90.00% 6,013.00 $129.00 23.50% 198,000.00

FY 2012 Actual 100.00% $306,236,727.00 $53.00 $722,718,676.00
5,765.00 490.64
30.00 $104,203.00 205.00 51,417.00 40.00
$1,668,649.00
20.00
126.00 100.00% 99.22% 513.00 $3,047.00 100.00% 7,456.00 $104.00 22.80% 193,600.00

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FY 2014 Performance Measure Report

Web Report

2/12/2013

Agency Board of Regents
Board of Regents
Board of Regents
Board of Regents
Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents

Program Name

Description

FY 2009 Actual

Payments to Georgia Public Number of unduplicated households viewing Georgia 1,984,200.00

Telecommunications

Public Broadcasting T.V. resources monthly

Commission

Payments to Georgia Public Number of unduplicated visitors using Georgia Public 830,036.00

Telecommunications

Broadcasting new media resources annually

Commission

Payments to Georgia Public Number of media assets downloaded/streamed by

3,445,229.00

Telecommunications

education users annually

Commission

Payments to Georgia Public Percentage of total operating expenditures supported by 56.00%

Telecommunications

state funding

Commission

Payments to Georgia Public Cost to raise a dollar

$0.49

Telecommunications

Commission

Public Libraries

Number of circulations in Georgia public libraries

47,811,748.00

Public Libraries

Percentage of Georgians with a library card

44.00%

Public Libraries

Total hours the public uses the Internet at Georgia public 15,018,105.00

libraries

Public Service/Special Funding Return on investment in terms of external grant and

1.43

Initiatives

other funding generated for each state dollar

appropriated related to the Georgia Health Sciences

University Cardiology Center Special Funding Initiative

Public Service/Special Funding Students in Nurse Anesthetist Program

55.00

Initiatives

Public Service/Special Funding GHSU/UGA Medical Partnership class size

N/A

Initiatives

Public Service/Special Funding Number of direct extension contacts made at Ft. Valley 37,250.00

Initiatives

State University

Regents Central Office

Employee turnover rate

11.00%

Regents Central Office

Average number of days to process a payment

22.00

Regents Central Office

Number of audit findings

0.00

Regents Central Office

Percentage of payments made electronically

37.00%

Regents Central Office

Total payments processed

6,624.00

Regents Central Office

Number of online database searches on GALILEO

38,486,226.00

Regents Central Office

Average percent cost increase in health benefits over 9.80%

prior year

Regents Central Office

Number of engagements (assurance, consulting and 166.00

investigation) completed by USG Internal Audits

Regents Central Office

Percentage of eligible audit organizations with a

29.00%

satisfactory peer review

Regents Central Office

Communicate Key Board Actions/USG News (number of 60.00

news releases)

Regents Central Office

Number of media inquiries

252.00

Regents Central Office

Number of page views on USG webpages (public

1,986,345.00

inquiries)

Regents Central Office

Number of open records requests

56.00

Regents Central Office

Percentage of new and under-represented service

22.00%

provider participation for design and construction

Regents Central Office

Percentage of rented space directly related to unmet 28.56%

campus needs

Regents Central Office

Number of degree programs approved

47.00

Regents Central Office

Number of degree programs terminated

5.00

FY 2010 Actual 2,002,336.00
1,049,611.00
4,195,074.00
53.00%
$0.61
47,155,895.00 43.00% 13,508,851.00 1.46
60.00 N/A 38,301.00 6.00% 19.00 2.00 55.00% 5,152.00 42,009,934.00 8.20% 259.00 88.00% 68.00 274.00 1,893,249.00 66.00 6.00% 25.14% 49.00 6.00

FY 2011 Actual 2,015,657.00
1,599,137.00
4,868,327.00
47.00%
$0.54
48,205,800.00 44.00% 12,189,724.00 2.04
59.00 40.00 38,250.00 16.00% 23.00 1.00 67.00% 4,338.00 47,812,845.00 9.20% 262.00 100.00% 58.00 194.00 1,800,473.00 60.00 3.00% 24.97% 73.00 16.00

FY 2012 Actual 1,953,164.00
2,032,291.00
4,578,744.00
42.00%
$0.52
43,529,545.00 43.60% 13,176,228.00 2.76
60.00 80.00 41,104.00 17.00% 28.00 0.00 66.00% 4,207.00 179,331,891.00 5.20% 280.00 100.00% 58.00 321.00 2,105,401.00 96.00 16.00% 26.48% 44.00 277.00

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FY 2014 Performance Measure Report

Web Report

2/12/2013

Agency Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents
Board of Regents Board of Regents Board of Regents
Board of Regents
Board of Regents
Board of Regents
Board of Regents Board of Regents Board of Regents Board of Regents

Program Name Regents Central Office
Research Consortium Research Consortium Research Consortium Research Consortium
Research Consortium Research Consortium Skidaway Institute of Oceanography Skidaway Institute of Oceanography Skidaway Institute of Oceanography Teaching
Teaching Teaching Teaching Teaching

Board of Regents
Board of Regents
Board of Regents
Board of Regents
Board of Regents
Board of Regents
Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning

Veterinary Medicine Experiment Station Veterinary Medicine Experiment Station Veterinary Medicine Experiment Station Veterinary Medicine Teaching Hospital Veterinary Medicine Teaching Hospital Veterinary Medicine Teaching Hospital Child Care Services
Child Care Services
Child Care Services

Bright from the Start: Georgia Department of Early Care and Learning

Child Care Services

Description

FY 2009 Actual

Number of Georgia RCP Optometry students

4.00

completing/graduating from the program

Computer Science student credit hours taught

1,401.00

Number of sponsored projects

129.00

Student credit hours per faculty member

467.00

Number of projects per Georgia Electronic Design

8.60

Center faculty

Number of Computer Science graduates

40.00

Number of renewed sponsor projects

83.00

Number of papers and presentations presented by

111.00

faculty

Additional sponsored and other dollars generated for $3.00

each state dollar

Percentage of research grant proposals awarded in each 33.00%

fiscal year

Number of students enrolled at University System of

282,978.00

Georgia institutions

Total sponsored fund revenue (in millions)

$1,491.00

System-wide graduation rate

58.97%

System-wide retention rate

78.92%

In-state tuition affordability ranking for the University

3.00

System of Georgia's public four-year institutions among

the 16 member states of the Southern Regional

Education Board

Total extramural research funding

$12,974,890.00

Extramural research dollars generated per state dollar $4.23

Total scientific publications

333.00

Annual caseload

18,840.00

Average net income/case

$40.37

Percentage of clients surveyed who rate the services received as good or excellent Average days to respond to category one serious complaints

95.00% TBD

Percentage of licensed child care learning centers,

75.00%

group day care homes, and family day care homes that

are compliant with licensing rules

Number of licensing, monitoring, technical assistance, and complaint investigation visits to child care learning centers, group day care homes, and family day care homes each fiscal year in order to increase compliance and raise quality Number of audit findings

14,203.00 0.00

FY 2010 Actual 8.00 828.00 122.00 276.00 8.10 40.00 70.00 146.00 $3.00 43.00% 301,892.00 $1,762.00 59.19% 77.00% 7.00
$15,365,086.00 $5.56 326.00 19,696.00 $32.00 95.00% TBD
81.00%
14,667.00
0.00

FY 2011 Actual 5.00 981.00 122.00 327.00 8.10 27.00 74.00 150.00 $3.00 35.00% 311,442.00 $1,929.00 59.51% 76.59% 7.00
$17,018,986.00 $6.41 354.00 19,801.00 $66.24 95.00% TBD
88.00%
19,019.00
0.00

FY 2012 Actual 7.00 1,089.00 123.00 363.00 8.20 54.00 60.00 148.00 $3.00 37.00% 318,027.00 $1,797.00 60.47% 76.08% N/A
$17,460,592.00 $6.93 325.00 20,892.00 $36.98 97.00% 2.00
92.00%
13,045.00
0.00

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Agency Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning

Program Name Child Care Services Nutrition Nutrition Nutrition Nutrition Pre-Kindergarten Program Pre-Kindergarten Program Pre-Kindergarten Program Pre-Kindergarten Program

Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning

Pre-Kindergarten Program Quality Initiatives Quality Initiatives Quality Initiatives

Description Percentage of weekly Child Care Subsidy Payments processed electronically

FY 2009 Actual N/A

FY 2010 Actual N/A

FY 2011 Actual N/A

FY 2012 Actual 94.00%

Number of Child and Adult Care Food Program and Summer Food Service Program agreements

919.00

900.00

911.00

880.00

Number of feeding sites per fiscal year for both the Child 5,851.00 and Adult Care Food Program and Summer Food Service Program, which is a result of further outreach and training efforts Number of meals served per year by providers in the 81,914,007.00 Child and Adult Care Food Program and the Summer Food Service Program
Percentage annual increase in the number of Child and 8.00% Adult Care Food Program feeding sites

5,956.00 86,001,243.00 7.00%

6,310.00 85,200,000.00 5.00%

6,280.00 80,667,591.00 0.00%

Georgia Pre-Kindergarten program enrollment

78,129.00

81,068.00

82,608.00

82,868.00

Number of children on Pre-Kindergarten waiting list

7,097.00

7,259.00

8,503.00

6,214.00

Percentage of classrooms implementing the Work Sampling System online in order to monitor and report student progress

5.17%

Percentage of children enrolled in a Georgia's Pre-K classroom utilizing Work Sampling Online (WSO) rated as "in process" or "proficient" on at least 80% of the Work Sampling System (WSS) Language and Literacy Indicators Percentage of children enrolled in a Georgia's Pre-K classroom utilizing WSO rated as "in process" or "proficient" on at least 80% of the WSS Mathematics indicators Number of compliant licensed early care and education programs that participate in the Quality Rating and Improvement System in order to improve quality

N/A N/A 615.00

Percentage of compliant licensed early care and

25.16%

education programs that participate in the Quality Rating

and Improvement System in order to improve quality

Number of unique early learning professionals in the INCENTIVES Program

3,345.00

9.64% N/A N/A 906.00 15.10% 3,324.00

27.00% 94.00% 91.00% 1,411.00 23.99% 1,049.00

53.34% 92.00% 92.00% 751.00 12.00% 1,508.00

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Agency

Program Name

Bright from the Start: Quality Initiatives

Georgia Department of

Early Care and

Learning

Bright from the Start: Quality Initiatives

Georgia Department of

Early Care and

Learning

Commissioner of

Enforcement

Insurance

Commissioner of

Enforcement

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Fire Safety

Insurance

Commissioner of

Industrial Loan

Insurance

Commissioner of

Industrial Loan

Insurance

Commissioner of

Insurance Regulation

Insurance

Commissioner of

Insurance Regulation

Insurance

Commissioner of

Insurance

Insurance Regulation

Commissioner of

Insurance Regulation

Insurance

Commissioner of

Special Fraud

Insurance

Court of Appeals

Court of Appeals

Court of Appeals

Court of Appeals

Court of Appeals

Court of Appeals

Department of

Certificate of Need Appeal

Administrative Services Panel

Department of

Certificate of Need Appeal

Administrative Services Panel

Department of

Fleet Management

Administrative Services

Department of

Fleet Management

Administrative Services

Description Percentage of early learning and education programs that have improved their level of quality in the Quality Rating and Improvement System

FY 2009 Actual N/A

Percentage of INCENTIVES Program participants who increased their education level from the initial credential/degree earned

12.50%

The number of cases closed with actions

1,163.00

Fines collected

$1,252,336.00

Number of inspections conducted

72,291.00

Percentage of mandated inspections completed (June to N/A

June)

Percentage of inspections conducted that are re-

N/A

inspections

Number of permits and approvals issued

10,398.00

Number of investigations initiated into suspected criminal fires Percentage of arson investigations closed during same fiscal year Dollar amount returned to consumers by noncompliant companies Number of lenders regulated

864.00 100.00% N/A 1,013.00

Number of licensed insurance companies

1,658.00

Funds returned to Georgia consumers through complaint $11,003,326.00

resolution (in dollars)

2013 Budget Team

Average number of days to resolve a complaint

Review

Percentage of domestic insurers that are financially

98.00%

stable

The number of investigations completed

40.00

Appellate filings Revenue from Appellate Court fees Average caseload per judge for cases filed Number of Certificate of Need appeals filed

3,260.00 $139,544.18 272.00 7.00

FY 2010 Actual N/A
10.00%
1,103.00 $1,289,750.00 66,199.00 N/A N/A 8,899.00 663.00 100.00% N/A 1,019.00 1,658.00 $10,360,877.00
Yes (BT Rec) 98.00% 36.00 3,212.00 $259,633.20 268.00 7.00

FY 2011 Actual N/A
9.26%
1,426.00 $289,256.00 58,401.00 84.00% N/A 8,719.00 779.00 100.00% N/A 1,063.00 1,632.00 $9,271,982.00
98.00% 342.00 3,312.00 $409,161.55 276.00 22.00

FY 2012 Actual N/A
10.10%
1,745.00 $2,529,805.00 56,518.00 77.00% N/A 8,212.00 546.00 100.00% N/A 1,036.00 1,550.00 $7,740,099.00
96.20% 498.00 3,299.00 $139,016.84 275.00 8.00

Number of Certificate of Need hearings held

N/A

3.00

4.00

6.00

Average preventative maintenance costs for participating $225.00 vehicles

Percentage of state-owned vehicles that participate in the Automotive Resources International motor vehicle maintenance program

16.40%

$267.00 29.80%

$274.00 30.10%

$864.00 30.00%

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Agency

Program Name

Department of

Fleet Management

Administrative Services

Department of

Fleet Management

Administrative Services

Description Number of state-owned vehicles that participate in the Automotive Resources International motor vehicle maintenance program Total savings resulting from the state's use of preventative maintenance contract

FY 2009 Actual 3,324.00
N/A

Department of

Human Resources

Administrative Services Administration

Number of state agencies and entities using the Careers 88.00 Site for job vacancy posting and applicant tracking

Department of

Human Resources

Administrative Services Administration

Number of jobs posted each year on Careers.ga.gov 2,234.00

Department of

Human Resources

Administrative Services Administration

Number of applications submitted to job requisitions on 273,323.00 Careers.ga.gov

Department of

Human Resources

Administrative Services Administration

Employee customers' overall satisfaction with the Benefits Operations Center

85.00%

Department of

Human Resources

Administrative Services Administration

Percentage of eligible employees participating in employee-paid benefits

98.00%

Department of

Office of State Administrative Number of cases

Administrative Services Hearings

36,224.00

Department of

Office of State Administrative Number of cases closed

Administrative Services Hearings

36,214.00

Department of

Office of State Administrative Average number of days to close cases

Administrative Services Hearings

28.10

Department of

Office of State Administrative Percentage of cases that closed within the 90 days

Administrative Services Hearings

Federal grants standard

97.40%

Department of

Office of State Administrative Number of cases per Judge

Administrative Services Hearings

3,018.00

Department of

Office of State Administrative Average cost per case

Administrative Services Hearings

$114.00

Department of

Office of the State Treasurer Number of active accounts in the Georgia Higher

Administrative Services

Education Savings Plan

103,824.00

Department of

Office of the State Treasurer Number of transactions in the statewide merchant card 2,635,210.00

Administrative Services

contract

Department of

Office of the State Treasurer The return on the state general obligation bond portfolio 1.16

Administrative Services

will exceed the return on GaFund 1

Department of

Payments to Georgia Aviation Total number of hours flown, public safety hours, natural N/A

Administrative Services Authority

resource hours, and passenger transportation hours

Department of

Payments to Georgia Aviation Number of Fire Suppression Mission Requests

N/A

Administrative Services Authority

Supported

FY 2010 Actual 4,183.00 N/A 72.00 2,665.00 310,747.00 76.00% 98.00% 35,129.00 27,234.00 36.40 96.90% 2,269.00 $144.00 112,265.00 2,876,312.00 1.99 N/A N/A

FY 2011 Actual 5,451.00 N/A 82.00 2,971.00 366,439.00 87.50% 93.00% 36,645.00 36,645.00 37.40 95.90% 1,106.00 $105.00 121,904.00 4,323,290.00 0.85 N/A N/A

FY 2012 Actual 7,704.00 N/A 77.00 3,298.00 377,036.00 92.00% 92.00% 40,048.00 40,048.00 39.00 94.20% 3,337.00 $97.60 131,859.00 4,987,972.00 0.51 7,663.00 575.00

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Agency

Program Name

Department of

Risk Management

Administrative Services

Department of

Risk Management

Administrative Services

Department of

Risk Management

Administrative Services

Department of

Risk Management

Administrative Services

Department of

Risk Management

Administrative Services

Department of

State Purchasing

Administrative Services

Department of

State Purchasing

Administrative Services

Department of

State Purchasing

Administrative Services

Department of

State Purchasing

Administrative Services

Department of

State Purchasing

Administrative Services

Department of

Surplus Property

Administrative Services

Department of

Surplus Property

Administrative Services

Department of

Surplus Property

Administrative Services

Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture

Consumer Protection Consumer Protection Consumer Protection Consumer Protection Consumer Protection Consumer Protection

Description

FY 2009 Actual

Trust fund balance funding ratio for the Workers

5.20%

Compensation Trust Fund (Funding ratio=Actual funds

available vs. Actuarial recommendation of funds that

should be available)

Trust fund balance funding ratio for the Liability Trust 81.00%

Fund (Funding ratio=Actual funds available vs. Actuarial

recommendation of funds that should be available)

Trust fund balance funding ratio for the Unemployment Trust Fund (Funding ratio=Actual funds available vs. Actuarial recommendation of funds that should be available) Percentage of workers' compensation claims closed in relation to new claims received

69.50% 112.00%

Cost avoidance related to workers' compensation

N/A

settlements

Estimated benefits captured through finalizing statewide N/A contracts

Number of statewide contracts

75.00

FY 2010 Actual 2.40%
55.20%
0.04%
108.00% $13,447,046.00 N/A 82.00

FY 2011 Actual 2.00%
27.20%
0.06%
102.00% $33,199,720.00 N/A 85.00

FY 2012 Actual 3.00%
20.40%
11.30%
96.00% $10,328,313.00 $23,693,667.00 66.00

Number of agencies using the Team Georgia

5.00

Marketplace application for their procurement processes

Number of training participants for the state purchasing 2,778.00 program

Percentage of agency contracts completed within six N/A months

Total number of surplus property transactions

5,057.00

12.00 5,236.00 N/A 4,398.00

22.00 5,244.00 N/A 5,162.00

31.00 2,474.00 62.50% 5,341.00

Total number of redistribution transactions

366.00

393.00

437.00

389.00

Total value of sales transactions of state surplus property

$960,542.00

Number of establishments inspected

152,921.00

Percentage of establishments out of compliance

10.00%

warranting follow-up inspection

Number of violative samples from regulated food

209.00

products

Percentage of non-compliant establishments found to be N/A

compliant at follow-up inspection

Percentage of inspections completed

63.60%

Percentage of food establishments inspected for

N/A

regulatory compliance

$843,515.00
149,503.00 8.00% 142.00 N/A 61.40% N/A

$865,117.00
143,345.00 13.00% 154.00 N/A 60.40% 90.00%

$1,257,615.00
141,485.00 11.97% 130.00 92.01% 75.75% 87.00%

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Agency Department of Agriculture
Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture
Department of Agriculture
Department of Agriculture
Department of Agriculture
Department of Agriculture
Department of Agriculture
Department of Agriculture
Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance

Program Name Consumer Protection
Consumer Protection Marketing and Promotion

Description

FY 2009 Actual

Percentage of fuel establishments inspected for

74.00%

regulatory compliance (based on an 18 month inspection

cycle)

Percentage of companion animal establishments

62.00%

inspected for regulatory compliance

Total number of Georgia Grown participants

193.00

Marketing and Promotion
Marketing and Promotion
Marketing and Promotion
Marketing and Promotion
Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Departmental Administration

Percentage of total Farmers Market space leased to

97.00%

vendors

Number of farmers, retailers and wholesalers utilizing the 2,554.00

Atlanta Farmers Market

Percentage increase in total sales at the Atlanta

4.00%

Farmers' Market

Percentage increase in total users of the Atlanta

4.00%

Farmers' Market

Number of visitors to the National Fair

407,136.00

Percentage of total expenditures funded through selfgenerated funds
Gross fair revenues

81.60% $4,231,603.00

Gross event revenues

$2,177,795.00

Amount in capital reserves each fiscal year

$374,193.00

Number of visitors annually (Fair and non-fair)

777,636.00

Utilization rate

90.40%

Number of avian influenza tests provided to poultry growers and hobbyists Number of samples submitted to the poultry lab network yearly for diagnostic testing Number of reported diseases for which monitoring standards are set that are tested for Total number of tests performed

290,658.00 57,904.00 N/A 1,112,663.00

Percentage of Department vendors paid electronically 50.00%

Departmental Administration Percentage of application fees and other fees/fines

N/A

submitted to the Department electronically

Financial Institution Supervision Average examination turnaround time for bank and credit 77.00

union examinations (calendar days)

Financial Institution Supervision Average report turnaround time for bank and credit union 53.00

examinations (calendar days)

Financial Institution Supervision Number of examinations conducted of state-chartered 179.00

banks and credit unions

FY 2010 Actual 76.00%
58.00% 213.00 97.00% 2,405.00 N/A N/A 416,706.00
81.70%
$3,972,203.00
$2,036,568.00
$543,716.00
808,412.00
83.00%
298,018.00 56,992.00 N/A 1,176,705.00 51.00% 74.00% 123.00 106.00 194.00

FY 2011 Actual 64.00%
60.00% 238.00 97.00% 2,292.00 3.00% 4.00% 465,053.00
87.10%
$4,669,479.00
$2,409,693.00
$797,248.00
772,227.00
84.70%
315,954.00 61,134.00 N/A 1,298,629.00 64.00% 85.00% 100.00 76.00 205.00

FY 2012 Actual 70.00%
61.00% 150.00 97.00% 2,593.00 -1.00% 1.00% 439,931.00
87.40%
$4,564,016.00
$2,129,032.00
$480,352.00
N/A
83.50%
311,834.00 58,451.00 N/A 1,306,277.00 82.00% 85.00% 73.00 55.00 200.00

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Agency Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance
Department of Banking and Finance
Department of Banking and Finance

Program Name

Description

Financial Institution Supervision Number of formal administrative actions outstanding for

banks and credit unions

Financial Institution Supervision Percentage of problem banks that showed improvement

at their next examination

Non-Depository Financial

Number of risk-based examinations and investigations

Institution Supervision

conducted

Non-Depository Financial

Number of administrative actions issued to licensed and

Institution Supervision

unlicensed entities

Non-Depository Financial

Mortgage Asset Research Institute Mortgage Fraud

Institution Supervision

Index (a value greater than 100 indicates more fraud

than expected given loan origination volume)

Non-Depository Financial

Average number of calendar days required to process a

Institution Supervision

mortgage broker, mortgage lender, or mortgage loan

originator license

Non-Depository Financial

Average number of calendar days required to process a

Institution Supervision

Money Service Business license or registration

FY 2009 Actual 48.00 12.00% 266.00 180.00 159.00
24.00
4.00

Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities

Adult Addictive Diseases Services
Adult Addictive Diseases Services
Adult Addictive Diseases Services
Adult Addictive Diseases Services
Adult Addictive Diseases Services
Adult Addictive Diseases Services
Adult Developmental Disabilities Services
Adult Developmental Disabilities Services
Adult Developmental Disabilities Services

Number of clients served in community-based

N/A

detoxification and crisis services

Number of clients served in community-based treatment N/A and recovery services

Percentage of clients discharged from crisis or

N/A

detoxification programs who receive follow-up behavioral

health services within 14 days

Percentage of clients not returning for new services

N/A

within 90 days of discharge

Percentage of women successfully completing treatment N/A in a Ready for Work program

Percentage of clients active in treatment 90 days after N/A beginning non-crisis stabilization services

Persons served in community-based adult developmental disabilities services

14,518.00

Average Mobile Crisis Team response time (in hours) N/A

Number of Georgia consumers on waiting list for waivers 3,180.00 as of June 30

FY 2010 Actual 64.00 0.00% 224.00 287.00 115.00 36.00 5.00 7,297.00
N/A
N/A
N/A
N/A
N/A
16,657.00
N/A
4,190.00

FY 2011 Actual 75.00 2.00% 107.00 726.00 66.00 14.00 4.00 7,722.00
N/A
33.00%
N/A
N/A
N/A
17,453.00
1.50
5,972.00

FY 2012 Actual 75.00 7.00% 235.00 391.00 36.00 18.00 3.00 7,522.00
24,062.00
32.00%
89.00%
22.10%
19.00%
16,348.00
1.50
6,673.00

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Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities

Program Name Adult Developmental Disabilities Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Mental Health Services

Description Number of developmental disabilities consumers transitioned from Georgia's state hospitals to the community
Number of adult pretrial evaluations completed for superior or state courts

FY 2009 Actual 128.00
2,253.00

Percentage of incompetent to stand trial clients

N/A

completing restoration who were opined to be competent

Percentage of outpatient evaluations completed within 45.00% 45 days of court order

Number of outpatient evaluations completed

2,126.00

Number of inpatient pretrial evaluations, incompetent to 1,136.00 stand trail evaluations, civil commitment evaluations and annual reviews completed
Number of individuals declared incompetent to stand trial N/A who completed restoration

Median length of stay in years of civilly committed ISTS 4.80 and NGRIs in state hospital on last day of fiscal year

Number of long-term discharges as a percentage of total 28.00% long-term forensic clients on the forensic census

Number served in community integration home and supervised apartments

97.00

Number on conditional release on last day of fiscal year 111.00

Number of long-term discharges readmitted to hospital 2,253.00 within 180 days
Number adult mental health consumers served in state 7,489.00 facilities

FY 2010 Actual 246.00 2,130.00 71.00% 49.00% 2,002.00 1,189.00 363.00 4.70 26.00% 96.00 123.00 2,130.00 7,312.00

FY 2011 Actual 192.00 2,070.00 73.00% 56.00% 1,982.00 1,238.00 337.00 5.30 29.00% 97.00 136.00 2,070.00 6,331.00

FY 2012 Actual 168.00 2,064.00 72.00% 38.00% 1,927.00 1,044.00 361.00 5.50 30.00% 100.00 137.00 2,064.00 5,601.00

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Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities

Program Name Adult Mental Health Services

Description

FY 2009 Actual

Percentage of adult mental health consumers served in 9.00%

state facilities

Adult Mental Health Services

Number of homeless individuals in adult community

N/A

mental health services who obtain stable housing while

enrolled in services

Adult Mental Health Services

Percentage of homeless individuals in adult community N/A mental health services who obtain stable housing while enrolled in services

Adult Mental Health Services Number of assertive community treatment participants N/A that are re-admitted two or more times to a state psychiatric hospital

Adult Mental Health Services Percentage of people enrolled in supportive employment 34.97% who are competitively employed

Adult Nursing Home Services Persons served in adult nursing home services

165.00

Adult Nursing Home Services National Association of State Mental Health Program 0.29 Directors Research Institute, Inc. client injury rate per 1,000 inpatient days

Adult Nursing Home Services Medication error rate per 1000 inpatient days

0.39

Adult Nursing Home Services Percentage of clients with pressure ulcers

N/A

Child and Adolescent Addictive Number of youth served in community-based addictive 976.00

Diseases Services

disease services

Child and Adolescent Addictive Average number of business days from completion of N/A

Diseases Services

behavioral health assessment/referral (authorization) for

treatment, to the first day youth participates in service

(encounter)

Child and Adolescent Addictive Percentage of youth who abstained from use or

45.00%

Diseases Services

experienced a reduction in use while in treatment

Child and Adolescent Developmental Disabilities

Persons served in community-based child and adolescent developmental disabilities programs

2,518.00

FY 2010 Actual 7.00% N/A N/A N/A 29.00% 162.00 0.35 1.12 N/A 1,102.00 N/A N/A 2,427.00

FY 2011 Actual 5.00% N/A N/A N/A N/A 167.00 0.87 1.46 N/A 1,121.00 N/A 55.80% 2,748.00

FY 2012 Actual 5.00% 1,674.00 35.00% 159.00 34.00% 154.00 0.42 1.58 13.00% 1,197.00 12.00 58.00% 3,089.00

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Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities
Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities

Program Name Child and Adolescent Developmental Disabilities

Description Number of children and adolescents receiving family support services for the first time

FY 2009 Actual N/A

Child and Adolescent Developmental Disabilities

Percentage of children and adolescents with

N/A

developmental disabilities who received family supports

for the first time

Child and Adolescent Forensic Total number of evaluations completed on juveniles in 1,280.00

Services

juvenile or superior court

Child and Adolescent Forensic Percentage of juvenile court evaluations completed

Services

within 30 days of receipt of the court order

48.00%

Child and Adolescent Forensic Percentage of juvenile judges reporting forensic

N/A

Services

evaluations were helpful to court proceedings

Child and Adolescent Mental Number of youth diverted from psychiatric residential N/A

Health Services

treatment facilities to community based alternatives

Child and Adolescent Mental Number of youth served in community mental health N/A

Health Services

clubhouses that did not escalate to intensive family

intervention services

Child and Adolescent Mental Youth served in community-based child and adolescent N/A

Health Services

mental health programs

Child and Adolescent Mental Number of days from completion of behavioral health N/A

Health Services

assessment/referral to treatment, to the first day youth

participates in service(s)

Departmental Administration - Number of class hours of training delivered to

N/A

Behavioral Health

Department of Behavioral Health and Developmental

Disabilities staff

Departmental Administration Behavioral Health
Departmental Administration Behavioral Health

Percentage of accounts payable-contract payment

N/A

requests entered into PeopleSoft within 3 business days

of the request being submitted to Department of

Behavioral Health and Developmental Disabilities

accounts payable

Number of psychiatrists recruited and hired to staff

N/A

Department of Behavioral Health and Developmental

Disabilities locations around the state

Direct Care Support Services Number of face to face admission evaluations performed 18,103.00 by the state hospitals

FY 2010 Actual N/A N/A 1,174.00 43.00% N/A N/A N/A N/A N/A N/A N/A
N/A 15,323.00

FY 2011 Actual N/A N/A 1,220.00 50.00% N/A 300.00 N/A N/A N/A N/A N/A
7.00 14,128.00

FY 2012 Actual 1,434.00 64.00% 1,232.00 39.00% 92.00% 723.00 92.00 37,019.00 13.00 195,405.00 96.00%
13.00 9,730.00

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Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities

Program Name Direct Care Support Services
Direct Care Support Services

Description Percentage of admission evaluation referrals to state hospitals that receive a disposition (acceptance or denial) response within 4 hours of receipt of referral

FY 2009 Actual N/A

Percentage of people who present for admission

N/A

evaluation at a state hospital whose hospital admission

was avoided as a result of their being served in a

Department of Behavioral Health and Developmental

Disabilities hospital 23 hour observation program

Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities
Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Community Affairs

Georgia Council on Developmental Disabilities
Georgia Council on Developmental Disabilities
Georgia Council on Developmental Disabilities

Number of people with developmental disabilities, family N/A members and people without disabilities involved in Georgia Council on Developmental Disabilities efforts
Percentage of people with developmental disabilities N/A who feel they are more independent, productive, included and integrated in communities and self determined in their lives as a result of Georgia Council on Developmental Disabilities initiatives Number of people with developmental disabilities who N/A feel more involved and welcomed in their communities

Sexual Offender Review Board Number of cases completed by each evaluator each month

18.00

Sexual Offender Review Board Number of sexual offender cases leveled/completed

641.00

Sexual Offender Review Board Average amount of time it takes to complete each case N/A (in hours)

Substance Abuse Prevention Number of persons served in community-based prevention programs

335,155.00

Substance Abuse Prevention Percentage of prevention payments reviewed and

N/A

processed within 5 business days

Substance Abuse Prevention

Percentage of persons served in community-based prevention programs via an evidence-based program/strategy/policy

46.00%

Substance Abuse Prevention

Percentage of adults 18-24 who report binge drinking in 11.40% the past month (based on Behavioral Risk Factor Surveillance System Survey data)

Building Construction

Number of building code clarifications/technical assistance provided to public and private sector customers per consultant

1,021.00

FY 2010 Actual N/A N/A
N/A N/A
N/A 19.00 690.00 N/A 267,514.00 N/A 61.00% 18.10% 886.00

FY 2011 Actual N/A N/A
N/A N/A
N/A 26.00 910.00 8.50 200,000.00 N/A 50.00% 16.60% 713.00

FY 2012 Actual 94.00% 37.00%
230.00 82.00%
38.00 40.00 1,427.00 5.50 600,000.00 80.00% 34.00% N/A 897.00

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Agency Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs
Department of Community Affairs

Program Name Building Construction
Building Construction
Building Construction
Coordinated Planning
Coordinated Planning
Coordinated Planning
Coordinated Planning
Departmental Administration
Departmental Administration
Departmental Administration
Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs
Federal Community and Economic Development Programs Homeownership Programs
Homeownership Programs
Homeownership Programs
Payments to Georgia Environmental Finance Authority

Description Number of building insignias issued

FY 2009 Actual 6,480.00

Average number of staff consultants

4.00

Number of State Minimum Standard Codes reviewed, amended, and adopted by the State Percentage of local comprehensive plans and similar reviews completed within designated 30-day timeframe

8.00 100.00%

Number of plans reviewed

570.00

Average number of days to review local comprehensive N/A

plans

Plan Implementation Rate: Percentage of local

N/A

government work program items actually implemented

Number of audit findings

0.00

Number of rental assistance checks mailed out

82,777.00

Cycle Time - Number of days from requisition to

N/A

purchase order dispatch

Amount of private investment leveraged for Appalachian $84,500,000.00

Regional Commission economic development projects

Percentage of member slots filled

98.00%

Number of hours served

472,705.00

Percentage of earned Education Awards

70.00%

Number of member slots filled

378.00

Number of persons who benefit from local government 62,125.00 community development activities financed through the state Community Development Block Grant program

Percentage of Community Development Block Grant project recipients who are low to moderate income pursuant to the national objective Number of Georgia Dream First Mortgage loans purchased Number of people who receive pre-purchase, post purchase, or foreclosure prevention counseling Georgia Dream foreclosure rates that are lower than state's foreclosure rate as measured by the Mortgage Bankers Association of America Number of loans approved

86.00%
730.00 3,604.00 2.55%
36.00

FY 2010 Actual 6,289.00 4.00 6.00 100.00%
457.00 N/A N/A
0.00 82,889.00 N/A $105,000,000.00
97.00%
431,282.00
80.00%
409.00
62,627.00
95.00%
644.00 3,464.00 1.58%
89.00

FY 2011 Actual 3,522.00 4.00 5.00 100.00%
367.00 N/A N/A
0.00 82,152.00 N/A $171,000,000.00
100.00%
582,641.00
77.00%
523.00
52,422.00
87.00%
1,461.00 3,796.00 2.00%
53.00

FY 2012 Actual 3,332.00 3.00 6.00 92.00%
320.00 15.00 N/A
0.00 78,230.00 12.00 $89,700,000.00
89.00%
502,537.00
89.00%
947.00
50,129.00
90.00%
1,053.00 4,175.00 3.38%
51.00

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Agency Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs

Program Name Payments to Georgia Environmental Finance Authority Payments to Georgia Environmental Finance Authority Payments to Georgia Environmental Finance Authority Payments to Georgia Regional Transportation Authority

Description Value of loans approved (in millions)

FY 2009 Actual $220.00

Community debt service savings realized by utilizing $35,173,549.00 Georgia Environmental Finance Authority's loan program

Number of communities assisted

44.00

Number of Xpress riders

2,324,603.00

Payments to Georgia Regional Total Xpress passenger fare revenue recovery Transportation Authority

35.10%

Payments to Georgia Regional Number of passenger miles traveled on Georgia

Transportation Authority

Regional Transit Authority Xpress buses

57,324,710.00

Payments to Georgia Regional Percentage of riders that travel more than10 miles per 97.20%

Transportation Authority

trip

Payments to Georgia Regional Number of vanpool riders Transportation Authority

1,077,332.00

Payments to OneGeorgia

Number of jobs created or retained

N/A

Authority

Payments to OneGeorgia

Total value of grants and loans awarded

N/A

Authority

Payments to OneGeorgia

Dollar amount of private investment leverage per

N/A

Authority

grant/loan dollar

Regional Services

Number of Team Georgia resource consultations

N/A

Regional Services Regional Services
Regional Services Rental Housing Programs

Number of Georgia Academy for Economic Development sessions held Information distribution/gathering activities for Georgia Housing Search, Project Homeless Count and other programs. Number of communities adopting a Community Improvement Strategy Number of Georgia residents served

15.00 N/A
15.00 4,502.00

Rental Housing Programs Rental Housing Programs

Number of jobs created (based on National Homebuilders model of 1.5 jobs per unit) Number of housing choice vouchers under contract

2,814.00 15,455.00

Rental Housing Programs

Section Eight management assessment program rating 90.00%

Research and Surveys Research and Surveys

Percentage of all cities and counties meeting all state reporting requirements Number of local governments and authorities to whom technical accounting/financial technical assistance is made available by phone, email, and onsite

91.00% 267.00

FY 2010 Actual $199.00
$24,153,632.00
92.00
2,104,938.00
33.30%
51,907,771.00
97.70%
1,146,053.00
N/A N/A N/A 90.00 15.00 96.00
12.00 6,600.00 4,125.00 15,309.00 97.00% 91.00% 546.00

FY 2011 Actual $232.00
$24,319,626.00
56.00
2,185,357.00
34.30%
53,890,904.00
97.80%
1,131,065.00
N/A N/A N/A 80.00 15.00 90.00
14.00 6,120.00 3,825.00 15,778.00 100.00% 90.00% 533.00

FY 2012 Actual $135.00
$16,853,498.00
34.00
2,371,773.00
35.70%
58,487,922.00
98.30%
1,152,049.00
3,438.00 $20,969,638.00 $33.00 156.00 15.00 138.00
12.00 5,585.00 3,491.00 15,072.00 100.00% 88.00% 562.00

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Agency Department of Community Affairs
Department of Community Affairs Department of Community Affairs
Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Health
Department of Community Health Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health

Program Name Research and Surveys

Description Number of city/county Report of Local Government Finance Reports Government Management Indicators surveys processed within 10 business days

FY 2009 Actual 1,252.00

Special Housing Initiatives Special Housing Initiatives
Special Housing Initiatives

Number of individuals served by the state's homeless and special needs housing programs Percentage of individuals achieving housing stability through the state's homelessness prevention and rapid re-housing program. This program ended. All federal funds have been expended. Units listed on GeorgiaHousingSearch.org

146,440.00 N/A
116,077.00

State Community Development Number of new Main Street/Better Hometown cities

3.00

Programs

State Community Development Net new jobs created in Georgia Main Street/Better

2,616.00

Programs

Hometown cities

State Community Development Customer service satisfaction rating

90.00%

Programs

State Economic Development Number of jobs created or retained

9,181.00

Programs

State Economic Development Total Value of grants and loans awarded

$3,351,948.00

Programs

State Economic Development Dollar amount of private investment leverage per

N/A

Programs

grant/loan dollar

Departmental Administration Increase the number of program integrity reviews aimed N/A

and Program Support

at identifying waste, fraud and abuse by 5%

incrementally over the next three years starting with

FY14

Departmental Administration Balance in the other post employee benefits fund. FY $170,738,260.00

and Program Support

2012 Pending

Departmental Administration Percentage of employees that received proven initials N/A

and Program Support

and annual training in required courses (ex. Ethics, Open

Records, HIPAA Privacy, and Security). Data available

September 2012

Georgia Board for Physician Percentage of payments processed within 10 days of N/A

Workforce: Board

receiving invoice

Administration

Georgia Board for Physician Number of page views of agency website for physician N/A

Workforce: Board

workforce data

Administration

Georgia Board for Physician Number of reports distributed electronically or by other N/A

Workforce: Board

means

Administration

Georgia Board for Physician Percentage of residency program graduates practicing 67.30%

Workforce: Graduate Medical family medicine in Georgia FY2012. (Data lagged by

Education

one fiscal year)

Georgia Board for Physician Total number of residents in training at Georgia's

1,963.00

Workforce: Graduate Medical Graduate Medical Education programs (filled positions)

Education

Georgia Board for Physician Percentage of residents funded under contract vs. total 59.00%

Workforce: Graduate Medical residents in Georgia's Graduate Medical Education

Education

programs

FY 2010 Actual 1,252.00
109,269.00 95.00%
155,080.00 N/A 2,400.00 95.00% 11,349.00 $56,345,193.00 $670.00 N/A
$244,000.00 N/A
N/A N/A N/A 64.70% 2,006.00 58.00%

FY 2011 Actual 1,240.00
64,780.00 97.00%
173,150.00 2.00 3,006.00 97.00% 7,604.00 $73,233,160.00 $61.00 N/A
N/A 100.00%
86.00% 10,075.00 4,651.00 63.40% 2,046.00 58.00%

FY 2012 Actual 1,385.00
78,243.00 99.00%
175,279.00 2.00 3,303.00 95.00% 8,762.00 $45,003,966.00 $64.00 N/A
N/A N/A
87.00% 13,954.00 884.00 N/A 2,069.00 58.00%

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Agency Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health

Program Name

Description

FY 2009 Actual

Georgia Board for Physician Percentage of graduates entering core specialties (family 61.00%

Workforce: Mercer School of medicine, internal medicine, pediatrics, ob/gyn, or

Medicine Grant

general surgery)

Georgia Board for Physician Number of medical students enrolled at Mercer

282.00

Workforce: Mercer School of University School of Medicine

Medicine Grant

Georgia Board for Physician State funding per medical student

$81,285.00

Workforce: Mercer School of

Medicine Grant

Georgia Board for Physician Percentage of graduates entering core specialties (family 75.00%

Workforce: Morehouse School medicine, internal medicine, pediatrics, ob/gyn, or

of Medicine Grant

general surgery)

Georgia Board for Physician Number of medical students enrolled at Morehouse

217.00

Workforce: Morehouse School School of Medicine

of Medicine Grant

Georgia Board for Physician State funding per medical student

N/A

Workforce: Morehouse School

of Medicine Grant

Georgia Board for Physician Percentage of Scholarship recipients beginning service 71.00%

Workforce: Physicians for Rural obligation (versus default rate)

Areas

Georgia Board for Physician Number of students/physicians receiving support

59.00

Workforce: Physicians for Rural

Areas

Georgia Board for Physician Percentage of rural counties with physicians in active N/A

Workforce: Physicians for Rural practice

Areas

Georgia Board for Physician Percentage of participants in country doctor scholarship N/A

Workforce: Physicians for Rural program remaining in Georgia to practice after

Areas

completing their obligation (both rural and urban areas)

Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education

Number of Georgia residents enrolled in Emory medical 151.00 School

Percentage of UME graduates entering primary care residency from Emory Medical School

49.00%

Number of Georgia residents enrolled in Mercer Medical 273.00 School

Percentage of UME graduates entering primary care residency from Mercer Medical School

61.00%

Percentage of UME graduates entering primary care residency from Morehouse School of Medicine

75.00%

Number of Georgia residents enrolled in Morehouse School of Medicine

129.00

Average amount of UME funds per Georgia resident attending medical school at Emory Medical School

$5,878.00

FY 2010 Actual 55.00% 312.00 $69,283.00 64.00% 213.00 N/A 78.00% 49.00 N/A 79.00%
163.00 50.00% 312.00 55.00% 64.00% 127.00 $5,413.00

FY 2011 Actual 58.00% 351.00 $59,119.00 71.00% 223.00 N/A 100.00% 48.00 N/A N/A
164.00 56.00% 351.00 53.00% 70.00% 125.00 $4,833.00

FY 2012 Actual 55.00% 387.00 $52,119.00 66.00% 230.00 N/A
42.00 99.10%
184.00 56.00% 387.00 54.00% 48.00% 122.00 $4,033.00

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Agency Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health
Department of Community Health
Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health
Department of Community Health Department of Community Health Department of Community Health

Program Name Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Composite Medical Board Georgia Composite Medical Board Georgia Composite Medical Board Georgia Composite Medical Board Health Care Access and Improvement Health Care Access and Improvement Health Care Access and Improvement
Healthcare Facility Regulation
Healthcare Facility Regulation
Healthcare Facility Regulation
Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled
Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Low-Income Medicaid

Description Average amount of UME funds per Georgia resident attending medical school at Mercer Medical School

FY 2009 Actual $6,042.00

Average amount of UME funds per Georgia resident attending medical school at Morehouse School of Medicine Percentage of Emory Medical School UME graduates entering residency in Georgia

$5,662.00 38.00%

Percentage of Mercer Medical School UME graduates 29.00% entering residency in Georgia

Percentage of Morehouse School of Medicine UME graduates entering residency in Georgia

20.00%

Number of initial licensure applications (all professions) 3,158.00

reviewed and approved

Number of complaints against licensees (all professions) 1,923.00

received

Percentage of initial applicants for physician licenses 66.60%

licensed within 70 days of receipt

Percentage of complaints against licensees resolved 60.90%

within 120 days of receipt

Number of Georgians served by Department of

282,929.00

Community Health's safety net programs and grants

Percentage of Certificate of Need applications reviewed 100.00%

within 120 days

Number of health care providers who have attested to N/A

adopting, implementing, or upgrading certified Electronic

Health Record technology in Georgia

Percentage of applicable health care facility inspection N/A

results posted to the website within 30 days of inspection

exit.

Percentage of surveys closed within the required

N/A

timeframe

Percentage of state licensed health care facilities who N/A

have survey results posted on the DCH website.

Number of Aged, Blind and Disabled enrollees

409,801.00

Cost per member per month for Aged, Blind, and Disabled enrollees Number of full benefit dual eligibles enrolled

$769.41 138,795.00

Average time for provider payment of clean claims by the 10.40

care management organizations (in days)

Percentage of Long Term Care expenditures for Home 39.30%

and Community Based Waiver Services versus

institutional expenditures

Number of full benefit dual eligibles enrolled per 1000 102.06

members

Number of Aged, Blind, and Disabled enrollees per 1000 301.34

Medicaid members

Number of low-income Medicaid enrollees

950,144.00

FY 2010 Actual $5,248.00
$6,228.00
34.00%
33.00%
27.00%
2,958.00 2,155.00 55.90% 55.60% 115,842.00 100.00% N/A
N/A
96.00% N/A 422,661.00 $787.00 136,750.00 8.00 41.10%
93.89 290.18 1,033,908.00

FY 2011 Actual $4,197.00
$5,219.00
32.00%
22.00%
28.00%
3,357.00 2,195.00 55.70% 58.00% 79,390.00 100.00% 262.00
94.00%
93.00% 57.00% 433,072.00 $807.81 135,869.00 7.50 43.00%
90.74 289.22 1,064,301.00

FY 2012 Actual $3,563.00
$5,005.00
29.00%
24.00%
22.00%
3,436.00 1,849.00 49.80% 39.90% 66,825.00 100.00% 782.00
94.00%
94.00% 65.00% 447,118.00 $834.91 135,729.00 6.70 45.00%
88.46 291.41 1,087,234.00

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Agency Department of Community Health Department of Community Health Department of Community Health Department of Community Health
Department of Community Health
Department of Community Health Department of Community Health
Department of Community Health
Department of Community Health Department of Community Health Department of Community Health
Department of Community Health
Department of Community Health
Department of Community Health Department of Community Health Department of Corrections
Department of Corrections
Department of Corrections Department of Corrections Department of Corrections Department of Corrections

Program Name Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid
Medicaid: Low-Income Medicaid
Medicaid: Low-Income Medicaid PeachCare

Description

FY 2009 Actual

Low-income Medicaid members per 1000 Medicaid

698.66

members

Cost per member per month for low-income Medicaid $253.92

enrollees

Number of emergency room visits for selected non-

110.50

emergent care diagnoses per 1000 members

Number of Health plan Employer Data and Information 32.00

Set/National Committee for Quality Assurance quality

metrics monitored

Percentage of Health plan Employer Data and

25.00%

Information Set/National Committee for Quality

Assurance quality metrics meeting or exceeding the 50th

percentile

Percentage of Medicaid eligible population not enrolled 17.00%

Percentage of members in Georgia Families receiving recommended immunizations by their 3rd birthday (Medicaid and PeachCare) (Note: FY11 data based on claims data, instead of medical record review.)

32.80%

PeachCare
PeachCare PeachCare

Percentage of members in Georgia Families 12 months - 86.30%

19 years who had a visit with a primary care physician

(Medicaid and PeachCare)

Percentage of pharyngitis members receiving a group A 65.60%

strep test

Number of PeachCare Enrollees

205,096.00

State Health Benefit Plan

Percentage reduction in low birth weight babies in State N/A Health Benefit Plan (target = 0.9% annual reduction)

State Health Benefit Plan
State Health Benefit Plan
State Health Benefit Plan
State Health Benefit Plan
Bainbridge Probation Substance Abuse Treatment Center Bainbridge Probation Substance Abuse Treatment Center County Jail Subsidy
County Jail Subsidy

Percentage of beneficiaries of State Health Benefit Plan N/A

who have received a preventative cervical cancer

screening

Percentage of beneficiaries of State Health Benefit Plan N/A

who have received a preventative breast cancer

screening

Percentage of emergency room visits that are non-

13.50%

emergent

Number of State Health Benefit Plan members assessed 38,546.00

a tobacco use surcharge

Three-year felony reconviction rate

25.34%

Number of General Educational Development (GED) diplomas received

80.00

Number of incomplete sentencing packets returned to counties for completion Number of prisoner sentencing packets processed

1,841.00 22,580.00

Departmental Administration Number of payments processed

60,037.00

Departmental Administration Percentage of payments made electronically

66.41%

FY 2010 Actual 709.82 $242.32 126.80 34.00
35.00%
16.00% 35.50%
86.30%
66.40% 201,942.00 N/A
N/A
N/A
13.10% 33,890.00 28.62%
54.00
1,667.00 26,807.00 56,256.00 72.99%

FY 2011 Actual 710.78 $251.82 N/A 34.00
N/A
16.00% 24.80%
87.60%
67.50% 199,504.00 7.34%
N/A
N/A
13.10% 35,062.00 29.48%
115.00
1,879.00 26,282.00 57,826.00 86.74%

FY 2012 Actual 708.58 $256.72 56.57 38.00
39.00%
16.00% 79.50%
84.40%
72.20% 202,224.00 6.90%
37.73%
39.82%
N/A N/A 26.60%
67.00
2,435.00 27,277.00 54,791.00 87.79%

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Agency Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections

Program Name Departmental Administration Departmental Administration Detention Centers Detention Centers Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Health Health Health Health Offender Management Offender Management Parole Revocation Centers Parole Revocation Centers Parole Revocation Centers Private Prisons Private Prisons Private Prisons Probation Supervision Probation Supervision Probation Supervision Probation Supervision

Description Number of audit findings (calendar year data)

FY 2009 Actual 2.00

Agency turnover rate

14.53%

Three-year felony reconviction rates

25.00%

Number of GED diplomas received

235.00

Cost per day per offender (food only)

$1.48

Percentage of annual food requirement produced through farm Total revenue from food and commodities produced

41.57% $3,220,780.00

Savings across state agencies from commodities

$4,317,841.00

produced vs. purchased

Profit from sales used to offset GDC food service costs $1,081,793.00

Number of offenders served medical meals.

10,195.00

Number of offenders requiring special diets.

10,195.00

Total daily health cost per inmate, including physical $11.86

health, mental health, dental care

Number of telemedicine treatment/consultation hours per 329.20

year

Number of facilities using telemedicine services

65.00

Percentage of facilities using telemedicine services

90.00%

Total number of admissions

20,737.00

Total number of releases

20,656.00

Annual occupancy rate

94.00%

Number of GED diplomas received

33.00

Percentage of security audits successfully passed by the 95.00%

centers

Annual occupancy rate. (Note: Two private prisons

99.00%

opened in FY2012.)

Three-year felony reconviction rate

31.00%

Number of GED diplomas received

312.00

Three-year felony reconviction rates

20.00%

Value of community service provided to local communities Employment rate for employable probationers

$9,217,382.70 71.20%

Number of probationers receiving residential substance 3,245.00 abuse treatment

FY 2010 Actual 3.00 14.55% 26.00% 264.00 $1.41 41.98% $4,021,939.00 $5,200,358.00 $919,160.00 9,847.00 9,847.00 $12.29 354.00 53.00 90.00% 19,366.00 20,537.00 96.00% 63.00 87.00% 93.00% 30.70% 204.00 22.00% $11,662,958.64 72.80% 3,634.00

FY 2011 Actual 3.00 17.92% 24.60% 263.00 $1.54 42.61% $4,699,021.00 $5,509,793.00 $940,980.00 9,613.00 9,613.00 $11.42 290.90 68.00 90.00% 21,113.00 21,385.00 95.00% 10.00 91.00% 97.00% 30.67% 178.00 22.11% $10,994,264.25 70.50% 3,083.00

FY 2012 Actual N/A 18.65% 26.43% 253.00 $1.57 42.00% $6,139,771.00 $6,084,818.00 $1,718,608.00 10,622.00 10,622.00 $11.27 273.90 46.00 80.00% 21,402.00 19,947.00 93.90% 19.00 97.00% 82.90% 27.81% 82.00 23.00% $11,109,358.00 65.27% 3,200.00

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Agency

Program Name

Department of

Probation Supervision

Corrections

Department of

Probation Supervision

Corrections

Department of

State Prisons

Corrections

Department of

State Prisons

Corrections

Department of

State Prisons

Corrections

Department of

Transition Centers

Corrections

Department of

Transition Centers

Corrections

Department of

Transition Centers

Corrections

Department of Defense Military Readiness

Department of Defense Military Readiness Department of Defense Military Readiness

Department of Defense Military Readiness Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Defense Youth Educational Services

Department of Defense Youth Educational Services

Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services

Customer Service Support Customer Service Support Customer Service Support Customer Service Support Customer Service Support License Issuance License Issuance

Description Number of probationers completing substance abuse treatment in Day Reporting Centers Percentage of probationers passing mandatory drug tests Three-year felony reconviction rates

FY 2009 Actual 306.00
73.00%
29.00%

Number of GED diplomas received

1,557.00

Number of inmates completing vocational training/certificates earned. Annual occupancy rate

3,673.00 97.00%

Three-year felony reconviction rates

20.00%

Successful Completion of Transition Center Programming Percentage of successful responses within 24 hours to an "Alert Notice" by the Georgia Emergency Management Agency and the Army/Air National Guard Command Post Number of State Defense Force volunteer man-days for state and community support Percentage of requests where information was successfully and accurately provided in response to inquiries from the media and other interested parties Cumulative percentage of Readiness Centers Renovated (per calendar year) Number of at-risk youth graduating from the Youth Challenge Academy Average state cost per cadet

N/A 100.00%
N/A 100.00%
65.08% 851.00 $5,265.00

Percentage of Youth Challenge Academy graduates that 73.00%

earn their General Education Diploma

Percentage of graduates that meet Department of

78.00%

Defense standard for success 6 months after graduation

Percentage of graduates who could not be contacted at 4.00%

6 months

Employee turnover rate

10.00%

Number of audit findings

0.00

Percentage of payments made electronically

12.60%

Total payments processed

14,340.00

Average number of days to process payments (vendor) 5.40

Number of Customer Service Center customers served 2,884,763.00

Percentage of Customer Service Center customers served within 30 minutes or less (target 95%)

97.00%

FY 2010 Actual 538.00 76.00% 28.00% 1,510.00 3,418.00 96.00% 18.10% N/A 100.00%
N/A 100.00%
69.35% 833.00 $5,379.00 69.00% 71.00%
16.00% 12.00% 1.00 14.80% 10,630.00 4.70 2,255,719.00 78.00%

FY 2011 Actual 657.00 79.00% 27.50% 1,620.00 3,464.00 96.80% 18.00% 79.00% 100.00%
36,704.00 100.00%
80.65% 887.00 $3,474.00 69.00% 70.00%
N/A 21.00% 0.00 15.00% 10,210.00 4.10 3,111,958.00 75.00%

FY 2012 Actual 707.00 78.40% 27.41% 839.00 3,230.00 97.10% 19.73% 67.10% 100.00%
N/A 100.00%
96.55% 870.00 $3,508.00 70.95% 79.00%
N/A 20.00% 0.00 23.00% 10,921.00 5.10 3,297,311.00 70.00%

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Agency Department of Driver Services

Program Name License Issuance

Department of Driver License Issuance Services

Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services

License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance

Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services

License Issuance License Issuance License Issuance Regulatory Compliance Regulatory Compliance Regulatory Compliance

Department of Driver Regulatory Compliance

Services

Department of

Departmental Administration

Economic Development

Department of

Departmental Administration

Economic Development

Description Percentage of permanent documents mailed to Customer Service Center customers within 14 days of issuance of the interim document Percentage of permanent documents mailed to customers within 14 days through Online services processing Total number of customer calls to the Contact Center

FY 2009 Actual N/A
N/A
1,522,020.00

Percentage of customer calls to the Contact Center

63.00%

answered within 3 minutes or less (target 85%)

Percentage of Contact Center customer calls abandoned 19.80%

Total number of citations processed by Records

N/A

Management

Percentage of citations processed by Records

N/A

Management (target is 10 days)

Percentage of audited Records Management files found N/A

to be accurate

Total number of commercial drivers license exams

830.00

monitored

Number of commercial drivers license exams monitored 3.90

per staff

Percentage of compliant commercial drivers license test 99.10%

administrators

Number of students enrolled in motorcycle safety

8,311.00

program classes

Reduction in issuance process time due to motorcycle N/A

safety class participation (in hours)

Percentage of students passing exam following

83.00%

motorcycle safety program class

Total number of License, Commercial Driver's License, 941,516.00

Motor Cycle License or Identification Card renewals

requested

Percentage of fraud cases completed within 60 days 65.00%

(target 70%)

Percentage of drivers license fraud investigations

100.00%

resulting in a fraud case

Number of drivers license fraud and internal affairs

744.00

cases investigated

Total number of driver safety programs regulated, e.g. 735.00

driver training, DUI schools

Total number of students enrolled in Online Alcohol and N/A

Drug Awareness Programs

Average number of days for Regulatory Compliance

N/A

programs that are out of compliance to become

compliant

Percentage of regulated programs in compliance

90.00%

Process all accounting, budgetary, procurement and N/A information technology requests in a timely and efficient manner Meet all regulatory reporting timelines and requirements N/A

FY 2010 Actual N/A
N/A
1,341,427.00 51.00% 27.10% 391,228.00 77.50% N/A 623.00 3.20 98.50% 6,076.00 2,851.00 88.00% 302,157.00
58.00% 91.00% 1,780.00 768.00 N/A 32.90
94.00% N/A
N/A

FY 2011 Actual 97.40%
77.00%
1,408,736.00 44.00% 28.50% 291,940.00 99.10% N/A 561.00 2.80 94.30% 6,717.00 3,044.00 85.00% 884,048.00
60.00% 91.00% 2,180.00 790.00 5,917.00 5.75
93.00% N/A
N/A

FY 2012 Actual 97.50%
78.70%
1,503,242.00 68.00% 17.00% 154,885.00 99.00% 84.00% 549.00 2.80 95.90% 7,239.00 3,359.00 87.00% 1,018,457.00
41.00% 92.00% 2,282.00 829.00 8,423.00 3.00
85.00% N/A
N/A

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Agency

Program Name

Department of

Film, Video, and Music

Economic Development

Department of

Film, Video, and Music

Economic Development

Department of

Film, Video, and Music

Economic Development

Department of

Film, Video, and Music

Economic Development

Department of

Film, Video, and Music

Economic Development

Department of

Film, Video, and Music

Economic Development

Department of

Georgia Council for the Arts

Economic Development

Department of

Georgia Council for the Arts

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Global Commerce

Economic Development

Department of

Innovation and Technology

Economic Development

Department of

Innovation and Technology

Economic Development

Department of

Innovation and Technology

Economic Development

Description Amount of new direct capital investment into the state (millions)
Number of new projects initiated

FY 2009 Actual $521.00
308.00

Number of work days created by film and television production for Georgians
Number of leads scouted with producers

78,617.00 N/A

Percentage of leads scouted resulting in initiated project N/A

Value of tax credits certified by the Georgia Department $89,246,214.00 of Economic Development

Percentage of Georgia's 159 counties served by the Georgia Council for the Arts

100.00%

Number of Georgia Council for the Arts grant awards 833.00

Number of jobs created

17,467.00

Amount of new direct capital investment into the state (in $3.00 billions)

Number of brokered international transactions

219.00

Number of active projects initiated

327.00

Number of companies assisted

725.00

Percentage of active projects resulting in retention, relocation or expansion
Number of work orders

23.00% N/A

Number of jobs created

1,015.00

Amount of new direct capital investment in millions

$200.00

Number of new projects initiated

14.00

FY 2010 Actual $744.00 330.00 331,895.00 N/A N/A $171,865,421.00 100.00% 606.00 19,627.00 $4.00 235.00 337.00 832.00 26.00% N/A 1,881.00 $359.00 24.00

FY 2011 Actual $689.00 327.00 622,560.00 N/A N/A $222,211,344.00 100.00% 274.00 22,022.00 $4.00 265.00 360.00 852.00 33.00% 943.00 1,346.00 $69.00 19.00

FY 2012 Actual $880.00 333.00 585,428.00 N/A N/A $231,704,930.00 100.00% 110.00 24,713.00 $4.59 311.00 373.00 1,111.00 33.00% 973.00 4,063.00 $1,391.00 30.00

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Agency

Program Name

Department of

Payments to Georgia Medical

Economic Development Center Authority

Client revenue

Description

FY 2009 Actual $8,169,678.00

Department of

Payments to Georgia Medical Full-time employees of companies

Economic Development Center Authority

45.00

Department of

Payments to Georgia Medical Average salary (Full-time Employees) of companies

Economic Development Center Authority

$70,683.00

Department of

Payments to Georgia Medical Georgia Tax Revenues (Income & Corp.) of companies $240,845.00

Economic Development Center Authority

Department of

Payments to Georgia Medical Georgia Counties served

Economic Development Center Authority

47.00

Department of

Small and Minority Business Number of companies served

Economic Development Development

1,503.00

Department of

Small and Minority Business Number of community visits

Economic Development Development

738.00

Department of

Small and Minority Business Number of mentor protege graduates

Economic Development Development

30.00

Department of

Tourism

Economic Development

Amount of tourism expenditures (in billions per calendar $19.40 year)

Department of

Tourism

Economic Development

Number of visitors to the Visitor Information Centers

11,600,360.00

Department of

Tourism

Economic Development

Number of unique visitors to the Explore Georgia website

582,075.00

Department of

Tourism

Economic Development

Number of impressions per media dollar

N/A

Department of

Tourism

Economic Development

Number of tourists visiting Georgia (in millions) for calendar year

114.00

Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education

Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education

Grades 6-12 student enrollment in Extended Day/Year 28,641.00

programs

Number of schools providing Extended Day/Year

258.00

programs

Percentage of agriculture teachers meeting all required 87.00%

Extended Day/Year program standards

Average number of monthly Extended Day contact hours N/A

reported

Average number of Extended Year contact hours

N/A

reported

Percentage of performance standards met on the Area 92.00%

Teacher program of work evaluation

Percentage of classroom agriculture teachers meeting 85.00%

all required program standards

FY 2010 Actual $8,820,556.00 64.00 $78,762.00 $352,447.00 51.00 1,147.00 131.00 21.00 $21.00 12,544,629.00 846,069.00 N/A 116.00 30,269.00 274.00 92.00% N/A N/A 95.00% 88.00%

FY 2011 Actual $9,393,895.00 55.00 $82,196.00 $321,246.00 54.00 936.00 159.00 21.00 $21.04 12,223,698.00 1,194,020.00 N/A N/A 31,525.00 281.00 92.00% 33.00 340.00 98.00% 92.00%

FY 2012 Actual N/A N/A N/A N/A N/A 848.00 539.00 N/A $22.50 10,847,149.00 1,449,302.00 531,532,531.00 N/A 34,158.00 289.00 95.00% 38.00 344.00 98.00% 95.00%

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Program Name Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Central Office Central Office Central Office Central Office Central Office Central Office Central Office Central Office Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools

Description

FY 2009 Actual

Average number of monthly Area Teacher contact hours N/A

reported

Number of teachers trained by Agriculture Area

383.00

Teachers

Percentage of performance standards met on the Young 84.00%

Farmer Teacher program of work evaluation.

Young Farmer participants per instructor

135.00

Average number of contact hours reported by the Young N/A

Farmer teacher monthly report

Enrollment in program events and activities at FFA

6,373.00

Youth Camp facilities

Number of FFA events held at Camp John Hope and the 101.00

Georgia FFA-FCCLA Center

Employee turnover rate

N/A

Number of audit findings

11.00

Number of payments processed

154,233.00

Turnaround time on payments processed

N/A

Percentage of payments processed electronically

N/A

Number of open records requests

197.00

Number of teachers with access to the longitudinal data N/A

system

State Central Office cost per FTE (i.e., student)

$21.32

Number of charter schools

77.00

Number of charter school petitions reviewed by the Georgia Department of Education Number of charter schools authorized

32.00 8.00

Percentage of charter school requests for renewal approved Percentage of charter schools making adequate yearly progress Number of students enrolled in charter schools

N/A 85.00% 41,582.00

Charter school student graduation rate

81.00%

Number of charter system petitions reviewed by the

2.00

Georgia Department of Education

Number of approved charter systems operating

4.00

Number of planning grants awarded

12.00

Number of contact hours reported by planning consultants Number of facilities grants awarded

0.00 20.00

FY 2010 Actual N/A 392.00 88.00% 173.00 N/A 6,740.00 113.00 N/A 8.00 163,610.00 N/A N/A 199.00 N/A $18.08 82.00 36.00 12.00 N/A 80.00% 48,344.00 81.00% 4.00 4.00 13.00 0.00 21.00

FY 2011 Actual 31.00 402.00 88.00% 192.00 31.00 6,470.00 100.00 N/A 4.00 206,809.00 N/A N/A 135.00 38,427.00 $18.31 101.00 31.00 19.00 100.00% 70.00% 59,193.00 82.00% 7.00 8.00 9.00 591.00 29.00

FY 2012 Actual 32.00 424.00 90.00% 209.00 31.00 6,798.00 111.00 N/A N/A 178,590.00 N/A N/A 116.00 56,041.00 $17.77 110.00 100.00 10.00 100.00% 77.00% N/A N/A 2.00 14.00 5.00 1,061.00 27.00

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Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education
Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education

Program Name Charter Schools Charter Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Curriculum Development
Curriculum Development Curriculum Development Curriculum Development Curriculum Development Federal Programs Federal Programs Federal Programs Federal Programs Federal Programs Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School

Description Average value of facilities grants awarded

FY 2009 Actual $73,000.00

Number of Federal Charter School Program grants awarded Number of at-risk students receiving intensive services

17.00 28,911.00

Annual dropout rate for students served by Communities 4.90%

In Schools

Graduation rate for students served by Communities In 79.20%

Schools

Percentage of school districts with campuses

35.60%

participating in Communities In Schools

Average amount of state funds spent per student served $40.58

Total dollars leveraged

$21,804,821.00

Number of resources developed to support implementation of curricular standards (resources include standards, framework components, videos, and remediation support) Average cost to develop a resource

466.00 $1,147.42

Number of total unique visits to GeorgiaStandards.org 500,053.00

Number of teachers attending curriculum and instruction 15,077.00

training sessions

Number of industry specific language training courses N/A

developed

Number of Title I schools

1,342.00

Average cost per school implementing Title Programs $118,149.00

Percentage of Title I schools making adequate yearly progress Number of Title I Distinguished Schools

86.30% 770.00

Percentage of districts with a noncompliance finding for N/A

Title I federal funding requirements

Total number of courses offered

82.00

Number of advanced placement courses offered

20.00

Number of enrollments (in half-year segments)

6,647.00

Number of systems with students enrolled in GaVS courses Percentage of students completing courses

138.00 91.00%

Percentage of students passing the appropriate End of Course Test for courses that require such a test Percentage of Credit Recovery students who passed final exam Number of schools adopting blended learning models

82.00% N/A N/A

FY 2010 Actual $94,285.00 13.00 15,108.00 2.50% 81.00% 30.60% $73.99 $18,083,519.00 390.00
$936.38 776,568.00 5,943.00 N/A 1,536.00 $169,558.00 75.00% 902.00 N/A 91.00 22.00 8,893.00 142.00 91.00% 84.00% 77.00% N/A

FY 2011 Actual $62,068.00 8.00 17,570.00 2.40% 93.20% 30.00% $53.11 $16,289,161.00 320.00
$1,053.13 813,927.00 7,112.00 N/A 1,549.00 $157,193.00 69.50% 837.00 N/A 114.00 24.00 9,441.00 158.00 91.00% 88.00% 80.00% N/A

FY 2012 Actual $66,666.00 8.00 31,180.00 6.20% 82.50% 26.10% $75.62 $19,342,312.00 591.00
$815.21 908,125.00 17,875.00 N/A 1,342.00 $114,645.00 79.40% 805.00 N/A 126.00 27.00 17,346.00 169.00 92.00% 87.00% 81.00% 35.00

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Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education
Department of Education

Program Name Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology
Georgia Youth Science and Technology Georgia Youth Science and Technology Governor's Honors Program
Governor's Honors Program
Governor's Honors Program
Governor's Honors Program
Governor's Honors Program
Governor's Honors Program
Information Technology Services Information Technology Services Information Technology Services Information Technology Services Information Technology Services Nutrition
Nutrition
Nutrition
Nutrition
Nutrition
Nutrition
Nutrition
Nutrition

Description Number of teachers trained

FY 2009 Actual 10,373.00

Number of students served

98,950.00

Percentage of school systems with access to the

100.00%

Georgia Youth Science and Technology program

Percentage of students in Grades 3 through 8 meeting or 74.10%

exceeding the Georgia Performance Standards in

science on the Criterion-Referenced Competency Tests

(CRCT)

Cost per teacher trained

$70.00

Total dollars leveraged

$1,065,812.00

Number of students participating in Governor's Honors Program Average number of class hours provided to each participant Total cost per participant

690.00 219.00 $1,766.00

Number of students nominated from rural school districts N/A

Percentage of funding subsidized by alternative sources N/A

Total dollars leveraged

N/A

Average bandwidth allocated per school expressed in megabits per second Percentage of school systems connected to the statewide network Percentage of classrooms with internet connection

3.00 100.00% 97.42%

Average amount of local support for information technology Average school bandwidth overall (including local support) Total number of lunches served (in millions)

N/A N/A 214.00

Average number of lunches served daily

1,187,718.00

Percentage of children participating in the lunch program 75.50%

Percentage of children participating in the Breakfast Program Average cost of breakfast per student

34.30% $1.60

Average cost of lunch per student

$2.61

Percentage of local school systems, under review, that are in full compliance with the nutritional standards required by the USDA Percentage of school districts with more than 75% of students participating in the Free and Reduce Lunch Program

95.00% 16.02%

FY 2010 Actual 11,692.00 89,013.00 100.00% 75.60%
$70.00 $792,100.00 690.00 219.00 $1,920.00 N/A N/A N/A 3.00 100.00% 91.00% N/A N/A 214.00 1,178,803.00 74.50% 34.50% $1.56 $2.49 91.00%
23.24%

FY 2011 Actual 11,913.00 85,553.00 100.00% 77.00%
$70.00 $695,545.00 690.00 158.00 $1,481.00 N/A 0.00% $0.00 3.00 100.00% 97.23% N/A N/A 210.00 1,195,275.00 75.10% 34.90% $1.67 $2.63 92.00%
27.23%

FY 2012 Actual 8,489.00 82,477.00 100.00% 77.90%
$70.00 $1,077,844.00 690.00 158.00 $1,372.00 N/A 0.00% $0.00 3.00 100.00% N/A N/A N/A 212.00 1,206,000.00 74.40% 36.20% $1.62 $2.69 95.00%
29.59%

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Agency Department of Education Department of Education Department of Education
Department of Education
Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education
Department of Education

Program Name Preschool Handicapped
Preschool Handicapped
Preschool Handicapped
Preschool Handicapped
Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program
Quality Basic Education Program

Description Number of three- and four-year old students with disabilities served by this program Cost of program per student served

FY 2009 Actual 8,951.00
$3,268.00

Percentage of children receiving preschool handicapped N/A

services who improved functioning in acquisition and use

of knowledge and skills

Percentage of children receiving preschool handicapped 54.60%

education services who remain in their regular education

peer cohort

Number of FTEs (i.e., students)

1,630,671.00

Number of schools making adequate yearly progress 1,867.00

Statewide high school graduation rate (cohort method) 58.60%

Statewide high school dropout rate

3.80%

Number of students served by the Georgia Special Needs Scholarship Average scholarship award per student participating in the Georgia Special Needs Scholarship Average number of buses operated daily

1,596.00 $6,331.00 15,419.00

Average number of students transported daily

1,131,026.00

Average amount of state and local funds expended per $429.70

student on pupil transportation

Number of bus collisions per million miles

149.80

Number of buses used for daily student transport exceeding useful life Average number of miles driven per driver per day

592.00 53.95

Number of stop arm violations

N/A

Number of vehicles passing stopped buses

N/A

Daily miles all systems

831,852.00

Number of school nurses and school nurse assistants 1,689.00

Average number of students served by a school nurse or 922.00

nurse assistant

Number of school nurses or school nurse assistants per 0.81

school

Total number of nurse visits

N/A

Percentage of students statewide who obtained a score 53.98% of three (3) or higher on advanced placement exams

Percentage of students requiring remedial coursework in N/A college

FY 2010 Actual 8,323.00 $3,329.00 N/A
58.90%
1,641,396.00 1,718.00 64.00% 3.60% 2,068.00 $6,342.00 15,496.00 1,052,706.00 $394.54 145.60 723.00 52.20 N/A N/A 808,846.00 1,694.00 946.00 0.78 N/A 52.64%
N/A

FY 2011 Actual 8,831.00 $3,094.00 N/A
49.00%
1,650,981.00 1,633.00 67.40% 3.70% 2,529.00 $6,880.00 15,035.00 1,031,415.00 $418.21 138.00 916.00 50.99 4,629.00 8,102.00 766,635.00 1,647.00 973.00 0.75 N/A 54.53%
N/A

FY 2012 Actual 8,130.00 $3,495.00 N/A
46.50%
1,656,992.00 N/A N/A N/A 2,965.00 $6,740.00 N/A N/A N/A N/A N/A N/A 4,222.00 7,349.00 N/A 1,668.00 972.00 0.77 N/A 56.01%
N/A

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Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education

Program Name

Description

Quality Basic Education

Percentage of students enrolled in post-secondary

Program

education within a year of graduation

Regional Education Service Number of teachers/ school staff earing Professional

Agencies (RESAs)

Learning Units, through courses and workshops

Regional Education Service Number of teachers/ school staff attending other

Agencies (RESAs)

professional learning activities

Regional Education Service Total number of Professional Learning Units certified

Agencies (RESAs)

statewide

Regional Education Service Total amount saved through regional contracts

Agencies (RESAs)

Regional Education Service Number of technology focused trainings conducted

Agencies (RESAs)

Regional Education Service Number of PLUs earned through RESA courses and

Agencies (RESAs)

workshops

Residential Treatment Facilities Number of students served in residential treatment

facilities

Residential Treatment Facilities Average educational cost per student served in a

residential treatment center

Residential Treatment Facilities Percentage of students enrolled in a residential

treatment facility with an Individualized Education

Program

Residential Treatment Facilities Annual retention rate of students receiving scholarships

FY 2009 Actual N/A 37,491.00 31,438.00 90,074.00 N/A N/A 37,491.00 1,077.00 $3,538.00 N/A
N/A

Residential Treatment Facilities Percentage of students served with an Independent

Education Plan

School Improvement

Number of schools on the needs improvement list

N/A 279.00

School Improvement

Percentage of schools on the needs improvement list 13.30%

School Improvement School Improvement

Percentage of needs improvement schools making adequate yearly progress Number of schools leaving needs improvement status

32.00% 74.00

School Improvement
School Improvement
Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) State Schools
State Schools
State Schools
State Schools

Average number of schools served by each school improvement specialist Number of schools in needs improvement status 5 or higher Number of students served

3.47 46.00 5,668.00

Cost per student (to include state and federal funds)

$11,998.00

Percentage of students who meet or exceed reading and N/A

math standards on CRCT and CRTM

Percentage of students who are marked as proficient on N/A

the GAA

Number of students enrolled at Atlanta Area School for 202.00

the Deaf

Number of students enrolled at Georgia Academy for the 117.00

Blind

Number of students enrolled at Georgia School for the 121.00

Deaf

Percentage of students in grades 1-12 completing

99.00%

Individualized Education Program goals at Atlanta Area

School for the Deaf

FY 2010 Actual N/A 34,148.00 22,163.00 85,691.00 N/A N/A 34,148.00 986.00 $3,661.00 N/A
N/A N/A 278.00 13.70% 18.70% 48.00 4.34 44.00 5,412.00 $11,839.00 N/A N/A 196.00 119.00 111.00 97.00%

FY 2011 Actual N/A 25,685.00 23,706.00 69,478.00 N/A N/A 25,685.00 862.00 $4,130.00 N/A
N/A N/A 367.00 16.30% 6.70% 31.00 5.35 57.00 5,086.00 $12,360.00 N/A N/A 205.00 114.00 110.00 98.00%

FY 2012 Actual N/A 27,978.00 88,372.00 57,455.00 $22,647,388.00 66,571.00 27,978.00 821.00 $4,573.00 N/A
N/A N/A N/A N/A N/A N/A 5.75 N/A 4,871.00 $14,375.00 N/A N/A 202.00 127.00 121.00 95.00%

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Agency Department of Education
Department of Education
Department of Education Department of Education
Department of Education
Department of Education
Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education

Program Name State Schools State Schools State Schools State Schools State Schools State Schools State Schools

Description Percentage of students in grades 1-12 completing Individualized Education Program goals at Georgia Academy for the Blind Percentage of students in grades 1-12 completing Individualized Education Program goals at Georgia School for the Deaf Percentage of graduates completing transition plans at all three state schools Percentage of prior year's graduates at Atlanta Area School for the Deaf that have a positive post-secondary outcome: career, schooling, job training Percentage of prior year's graduates at Georgia Academy for the Blind that have a positive postsecondary outcome: career, schooling, job training Percentage of prior year's graduates at Georgia School for the Deaf that have a positive post-secondary outcome: career, schooling, job training Cost per student at Atlanta Area School for the Deaf

FY 2009 Actual 98.00% 98.00% 100.00% 68.00% 55.00% 67.00% $40,040.00

State Schools

Cost per student at Georgia Academy for the Blind

$60,794.00

State Schools

Cost per student at Georgia School for the Deaf

$54,248.00

State Schools

Graduation rate at Atlanta Area School for the Deaf

100.00%

State Schools

Graduation rate at Georgia Academy for the Blind

93.00%

State Schools

Graduation rate at Georgia School for the Deaf

100.00%

Technology/Career Education Total student enrollment in grades 6-12

706,988.00

Technology/Career Education Total student enrollment in grades 9-12

394,985.00

Technology/Career Education Technology/Career Education Technology/Career Education

Number of high school concentrators (students with 3 or 76,721.00

more classes in a Career Pathway)

Number of professional development workshops for

389.00

teachers

Number of industry certified programs

443.00

Technology/Career Education Career and technology student organization membership 109,464.00

Technology/Career Education Cost per student served (unduplicated count)

$29.12

Technology/Career Education Technology/Career Education Technology/Career Education

Graduation rate for Career, Technology, and Agricultural 91.40%

Education concentrators

Difference of Career, Technology, and Agricultural

12.50%

Education graduation rate from the state average

Total student enrollment in grades 6-8

312,003.00

Testing Testing

Number of Criterion-Referenced Competency Tests (CRCT) administered Number of CRCT Retests administered online

4,585,220.00 408.00

FY 2010 Actual 97.00%
97.00%
100.00% 65.00%
60.00%
67.00%
$41,617.00 $67,381.00 $59,557.00 100.00% 100.00% 100.00% 708,279.00 389,515.00 78,831.00 620.00 441.00 116,792.00 $26.49 91.81% 11.01% 318,764.00 4,612,691.00 2,453.00

FY 2011 Actual 98.00%
97.00%
100.00% 70.00%
68.00%
75.00%
$38,512.00 $65,032.00 $51,025.00 100.00% 86.00% 100.00% 656,241.00 447,776.00 80,727.00 396.00 424.00 150,580.00 $21.83 90.30% 9.30% 416,453.00 3,819,099.00 3,792.00

FY 2012 Actual 96.00%
97.00%
100.00% 64.00%
50.00%
67.00%
$39,725.00 $64,256.00 $63,226.00 100.00% 100.00% 100.00% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 3,826,136.00 9,021.00

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Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Human Services Department of Human Services

Program Name Testing Testing Testing Testing Testing Testing Testing Testing Tuition for Multi-handicapped Tuition for Multi-handicapped Tuition for Multi-handicapped Adoptions Services Adoptions Services

Description Average CRCT cost per student

FY 2009 Actual $13.54

Number of End-of-Course Tests (EOCT) administered 903,174.00

Number of EOCT administered online

202,839.00

Average EOCT cost per student

$6.46

Number of Advanced Placement (AP) exams administered Number of students taking AP exams

91,395.00 59,396.00

Number of AP test fees subsidized

72,558.00

Average number of days students take tests

N/A

Number of students with disabilities served in residential 26.00

placements

Average total cost per student

$136,039.00

Percentage of all services covered by state grant funds 45.00%

Number of finalized adoptions each year

1,400.00

Percentage of children exiting foster care for adoption 27.40% within 24 months of their last removal from home

Department of Human Services Department of Human Services Department of Human Services

Adoptions Services Adoptions Services Adoptions Services

Department of Human Services Department of Human Services Department of Human Services Department of Human Services

After School Care After School Care After School Care Child Care Licensing

Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Child Care Licensing Child Care Licensing Child Care Services Child Care Services

Percentage of adoptions finalized within six months of 84.40%

adoptive placement

Annual number of finalized adoptions as a percentage of N/A

total eligible children

Percentage of children with an adoption disruption (i.e., N/A

children in an adoptive home but the adoption is not

finalized)

Number of youth who participate in afterschool and

38,300.00

summer programs

Percentage of youth in foster care who participate in

N/A

after school programs

Percentage of youth whose grades improve during the N/A

academic year

Percentage of licensed facilities, agencies and

N/A

institutions who received a follow-up visit within the

required time frame following issuance of an

Enforcement Action

Percentage of surveys closed within 30 days of survey 93.24%

exit date

Number of incident reports received

3,153.00

Number of children served in subsidized childcare (average per month) The average monthly number of children served in transitional child care

53,701.00 5,256.00

FY 2010 Actual $13.47 950,029.00 221,701.00 $6.14 104,539.00 63,597.00 86,446.00 N/A 26.00 $164,039.00 35.00% 1,216.00 27.40%
87.80% 54.20% 3.00%
22,200.00 N/A N/A 90.00%
94.13% 3,534.00 64,644.00 3,971.00

FY 2011 Actual $16.41 924,887.00 254,873.00 $6.09 106,211.00 64,315.00 17,863.00 N/A 22.00 $182,859.00 37.00% 1,092.00 34.30%
90.50% 46.70% 2.54%
34,900.00 N/A 70.00% 94.00%
89.74% 3,262.00 69,823.00 2,655.00

FY 2012 Actual $16.36 967,578.00 325,930.00 $6.86 79,953.00 64,495.00 20,395.00 N/A 23.00 $161,651.00 42.00% 900.00 44.70%
93.10% 59.50% 2.80%
33,700.00 3.00% N/A 93.00%
80.78% 3,401.00 51,418.00 2,994.00

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Agency

Program Name

Department of Human Child Care Services

Services

Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Child Support Services Child Support Services Child Support Services Child Support Services

Department of Human Services Department of Human Services

Child Welfare Services Child Welfare Services

Department of Human Services Department of Human Services

Child Welfare Services Child Welfare Services

Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Child Welfare Services
Child Welfare Services Special Project Child Welfare Services Special Project Child Welfare Services Special Project Community Services
Community Services
Community Services

Department of Human Council On Aging Services

Department of Human Council On Aging Services

Department of Human Services Department of Human Services

Council On Aging Departmental Administration

Department of Human Services Department of Human Services

Departmental Administration Departmental Administration

Description Percentage of children who attend quality rated programs as designated by Department of Early Care and Learning Percentage of current support being paid as ordered

FY 2009 Actual N/A
60.00%

Percentage of families/cases receiving arrears payments 69.00%

Percentage of child support orders established

85.76%

Cost effectiveness of dollars collected per dollar spent $7.22 (target is greater than National average of $4.88)

Number of substantiated maltreatment incidents

27,395.00

Percentage of children who were victims of subsequent maltreatment within 6 months (National Standard: <5.40%) Percentage of investigations of child maltreatment completed timely (within 45 calendar days) Percentage of foster children who re-enter foster care within 12 months (National Standard: less than or equal to 8.60%) Percentage of children who return home within 12 months of being removed Percentage of state served by Child Advocacy Centers

3.01%
96.00% 4.14%
65.17% N/A

Number of forensic interviews conducted by Children N/A

Advocacy Centers

Percentage of forensic interviews conducted for Sexual N/A

Abuse Allegations

Employed and maintained a job for at least 90 days

N/A

Number of low-income individuals who were assisted by N/A

Community Services Block Grant Funds

Percentage of low-income participants who obtained N/A

court-ordered child support payments leading to

becoming more self sufficient

Percentage of participants who have a better

N/A

understanding of issues that benefit elderly Georgians as

a result of council training, education, and advocacy

efforts (Target 75%)

Legislation, initiated, influenced and/or enacted each 7.00

legislative session which benefits older Georgians

(Target 10)

Forums and other events conducted which promote

13.00

issues beneficial to elderly Georgians (Target 20)

Percentage of background investigations initiated by N/A

electronic fingerprinting technicians within 14 calendar

days (Target 95%)

Number of Application Software Requests

N/A

Cost per trip for transportation services

$11.10

FY 2010 Actual N/A
60.00% 77.96% 85.82% $6.58
20,329.00 3.99%
97.00% 3.32%
72.25% 92.00% 3,219.00 72.00% 65.84% 332,418.00 91.73%
91.00%
8.00
24.00 N/A
N/A $10.90

FY 2011 Actual 5.00%
60.63% 77.93% 85.32% $7.02
32,543.00 2.20%
95.00% 4.00%
76.87% 95.00% 4,983.00 62.00% 86.40% 368,220.00 76.30%
91.00%
8.00
22.00 90.00%
N/A $10.83

FY 2012 Actual 5.00%
62.00% 66.00% 83.04% $7.02
26,747.00 2.30%
96.00% 6.80%
77.70% 95.00% 8,269.00 66.00% N/A N/A N/A
92.00%
10.00
22.00 98.00%
791.00 $11.03

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Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Program Name

Description

Departmental Administration Number of clients receiving transportation services

FY 2009 Actual 17,907.00

Departmental Administration Number of trips provided by transportation services

2,619,447.00

Departmental Administration Total funds expended for transportation

$29,073,120.00

Departmental Administration Percentage of Application Software Requests completed N/A

by the agreed upon date

Elder Abuse Investigations and Percentage of Adult Protective Services clients

94.60%

Prevention

contacted within 10 days

Elder Abuse Investigations and Percentage of Long Term Care Ombudsman complaints 93.00%

Prevention

resolved

Elder Abuse Investigations and Consumer dollars saved through legal case

$10,780,130.00

Prevention

representation, counseling and outreach

Elder Abuse Investigations and Number of legal cases represented

2,493.00

Prevention

Elder Community Living

Number of months Community Care Service Program 49.00

Services

participants delayed admission into a more costly facility

Department of Human Elder Community Living

Services

Services

Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Support Services
Elder Support Services
Elder Support Services

Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Elder Support Services Elder Support Services Elder Support Services Elder Support Services Elder Support Services Energy Assistance

Number of months Non-Medicaid Home and Community 35.00

Based Services program participants delayed admission

into a more costly facility

Community Care Service Program clients served

12,599.00

Non-Medicaid Home and Community Based Services clients served Average cost per Community Care Service Program client Average cost per Non-Medicaid Home and Community Based Services client Number of applicants served

36,049.00 $9,184.00 $1,734.00 48,648.00

Total dollars saved as a result of clients remaining in the $215.00 community (in millions) Amount of financial savings for GeorgiaCares clients $20,604,792.00

Consumers contacting Aging Disability Resource Connections for service Percentage of Senior Community Service Employment Program participants who retained unsubsidized employment for six months or longer Number of senior center meals served

216,480.00 80.00%
2,580,760.00

Number of seniors served at senior centers

14,492.00

Number of home delivered meals

1,472,770.00

Number of seniors served home delivered meals

14,325.00

Percentage of Aging Disability Resource Connections crisis calls followed up within 14 days Total households assisted with energy assistance

N/A $217,118.00

FY 2010 Actual 16,726.00 2,491,572.00 $27,161,839.00 N/A 94.40% 94.00% $10,500,859.00 2,556.00 48.00
39.00
12,762.00 36,116.00 $8,569.00 $1,729.00 48,878.00 $254.00 $35,415,462.00 222,845.00 83.00%
2,663,536.00 14,891.00 1,551,776.00 15,164.00 N/A $252,097.00

FY 2011 Actual 15,644.00 2,609,611.00 $28,268,022.00 N/A 92.20% 94.00% $10,083,092.00 2,310.00 49.00
40.00
12,421.00 35,163.00 $9,006.00 $1,821.00 47,584.00 $210.00 $19,315,193.00 264,870.00 76.00%
1,462,168.00 14,802.00 2,559,037.00 13,995.00 81.00% $212,849.00

FY 2012 Actual 23,864.00 2,648,133.00 $29,199,015.00 74.59% 92.40% N/A $8,699,359.00 2,269.00 47.00
44.00
12,825.00 35,684.00 N/A $1,853.00 48,509.00 N/A $29,546,247.00 281,896.00 71.00%
1,455,900.00 14,660.00 2,530,109.00 14,258.00 98.00% $158,955.00

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Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services
Department of Human Services
Department of Human Services
Department of Human Services

Program Name Energy Assistance
Energy Assistance
Energy Assistance
Family Connection
Family Connection
Family Connection
Family Violence Services
Family Violence Services
Family Violence Services
Federal Eligibility Benefit Services Federal Eligibility Benefit Services Federal Eligibility Benefit Services Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Disability Adjudication Section

Description Percentage of households authorized for assistance within 11 days from date of application Number of elderly households authorized for assistance in order to retain heating services Average amount of LIHEAP funds paid per household.

FY 2009 Actual N/A
N/A
N/A

Number of counties with working Family Connection collaborative Family Connection collaboratives' training satisfaction rate. Average dollar leveraged per appropriated dollar by county collaborative (FY 2012 value is an estimate) Number of shelter bed nights

159.00 N/A $207,700.00 203,000.00

Percentage of domestic violence victims with an increase in knowledge of community resources Percentage of domestic violence victims receiving help with safety planning Number of food stamp cases

N/A N/A 568,542.00

Food stamp eligibility accuracy rate (maintain error rate below national average) Percentage of individuals receiving Right from the Start Medicaid within 45 days of application Increase in the number of blind vendors

97.90% N/A 3.00%

Amount collected in total sales

$9,900,875.00

Number of vendors

88.00

Percentage of disability benefit determinations found to 92.70% be correct

Department of Human Georgia Vocational

Average number of days to determine claims (federal

Services

Rehabilitation Agency:

standard is 134 days)

Disability Adjudication Section

95.00

Department of Human Georgia Vocational

Number of claims adjudicated

Services

Rehabilitation Agency:

Disability Adjudication Section

121,000.00

Department of Human Georgia Vocational

Percentage of total labor hours performed by individuals 80.00%

Services

Rehabilitation Agency: Georgia who are legally blind

Industries for the Blind

Department of Human Georgia Vocational

Number of blind persons employed by GIB

Services

Rehabilitation Agency: Georgia

Industries for the Blind

111.00

FY 2010 Actual N/A N/A N/A 159.00 85.30% $216,635.00 225,231.00 94.00% N/A 705,734.00 98.00% 94.70% 6.00%
$9,101,733.00
82.00
96.90%
139.00
144,412.00
81.30%
104.00

FY 2011 Actual 75.00% 82,097.00 N/A 159.00 87.44% $243,446.00 218,844.00 94.00% 87.00% 780,719.00 97.70% 93.90% 6.00%
$8,931,925.00
82.00
94.80%
133.00
154,116.00
87.80%
100.00

FY 2012 Actual 56.00% 74,276.00 $344.00 159.00 91.38% $243,446.00 229,453.00 96.00% 98.00% 860,085.00 97.00% 94.80% 1.00%
$8,205,928.00
77.00
96.40%
115.00
144,807.00
87.30%
91.00

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Agency Department of Human Services

Program Name

Description

Georgia Vocational

Total income generated from products and services

Rehabilitation Agency: Georgia

Industries for the Blind

FY 2009 Actual $11,310,481.00

Department of Human Services
Department of Human Services
Department of Human Services
Department of Human Services
Department of Human Services
Department of Human Services
Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Out-of-Home Care
Out-of-Home Care
Out-of-Home Care
Out-of-Home Care
Out-of-Home Care
Out-of-Home Care
Out-of-Home Care
Refugee Assistance

Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Refugee Assistance
Refugee Assistance
Refugee Assistance
Support for Needy Families Basic Assistance

Percentage of patients discharged from the

95.00%

Rehabilitation Hospital demonstrating a functional gain

Percentage of patients from the Longer-term Acute care N/A Hospital to home

Percentage of students completing Vocational

N/A

Rehabilitation plans that graduate as work-or school-

ready

Percentage of Vocational Rehabilitation participants that 61.00%

commit to a work plan and obtain and retain

employment for at least three months during the fiscal

year

Total Vocational Rehabilitation clients served

N/A

Average caseload per Vocational Rehabilitation

N/A

counselor

Number of licensed foster homes

7,824.00

Number of children in the legal custody of DFCS

16,860.00

Percentage of siblings placed together in out-of-home 22.50%

care

Percentage of children in care for 12-24 months with two N/A

or fewer placement settings

Percentage of children placed with relatives

26.87%

Percentage of children in congregate care

15.73%

Percentage of children who do not experience maltreatment while in foster care Percentage of Refugees who terminate Refugee Cash Assistance/Temporary Assistance for Needy Families due to employment Number of Refugees initially resettled in Georgia

99.12% 51.00%
3,518.00

Number of Refugees who entered full time employment 480.00

Number of Refugees who entered U.S. and received English Language instruction within 60 months Number of adults receiving cash assistance

1,773.00 2,797.00

FY 2010 Actual $12,467,661.00
95.00%
41.00%
N/A
62.30%
N/A
N/A
7,658.00 14,328.00 23.39% 29.00% 25.45% 18.52% 98.89% 93.00% 3,102.00 396.00 1,797.00 3,412.00

FY 2011 Actual $10,959,233.00
100.00%
47.00%
N/A
59.60%
39,738.00
123.00
6,857.00 13,534.00 21.92% 26.00% 23.64% 19.60% 99.21% 89.00% 2,804.00 529.00 2,058.00 3,314.00

FY 2012 Actual $10,807,934.00
95.00%
66.00%
64.00%
59.30%
41,551.00
126.00
6,361.00 13,921.00 21.76% 29.00% 23.02% 19.22% 99.19% 75.00% 2,600.00 537.00 1,900.00 3,471.00

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Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services

Program Name Support for Needy Families Basic Assistance Support for Needy Families Basic Assistance Support for Needy Families Work Assistance Support for Needy Families Work Assistance

Description

FY 2009 Actual

Percentage of individuals receiving assistance within 45 N/A

days of application

Percentage of applications completed online

N/A

Percentage of single parent households who are in qualified work activities Percentage of households who return to Temporary Assistance for Needy Families in 1st year following exit

69.00% N/A

Department of Human Support for Needy Families -

Services

Work Assistance

Department of Juvenile Community Services

Justice

Department of Juvenile Community Services

Justice

Department of Juvenile Community Services

Justice

Department of Juvenile Community Services

Justice

Department of Juvenile Community Services

Justice

Department of Juvenile Community Services

Justice

Department of Juvenile Departmental Administration

Justice

Department of Juvenile Departmental Administration Justice Department of Juvenile Departmental Administration Justice

Department of Juvenile Secure Commitment (YDCs) Justice Department of Juvenile Secure Commitment (YDCs) Justice

Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice

Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs)

Percentage of cases renewed online

N/A

Percentage of DJJ youth days served in Community Services Cost per day of non-residential supervision

81.84% $12.90

Percentage of youth with no new offense while under community supervision Daily average of youth supervised by Community Services Community Services average caseload per officer

82.74% 18,475.00 37.20

Percentage of youth re-offending after completion at one- 49.40%

year interval

Number of annual transactions performed within the

142,076.00

PeopleSoft Human Capital Management and Financial

System

Average turnover rate of departmental employees (all job 22.42%

titles)

Percentage of employee survey respondents who rate N/A

strongly their employment satisfaction with Department

of Juvenile Justice

Number of youth served

4,216.00

Percentage of long-term youth discharged from commitment that are re-adjudicated or resentenced within one year of release Number of Short Term Program days served

45.16% 151,654.00

Number of Short Term Program youth served

3,830.00

Youth Development Campus juvenile corrections officer 45.20%

turnover rate

Youth Development Campus average cost per day

$209.86

Percentage of eligible youth receiving General Education 32.96% Diploma/High School Diploma/Vocational Certificate

Department of Juvenile Secure Detention (RYDCs) Justice Department of Juvenile Secure Detention (RYDCs) Justice Department of Juvenile Secure Detention (RYDCs) Justice

Number of youth served

13,816.00

Percentage of youthful offenders successfully detained 99.98% until the end of their court proceedings Regional Youth Detention Center average cost per day $216.26

FY 2010 Actual 82.00% N/A 83.00% 14.00%
N/A 82.86% $13.45 82.91% 16,474.00 33.70 50.50% 139,506.00
19.15% 63.00%
2,308.00 41.10%
63,053.00 2,883.00 41.10% $195.58 18.89%
12,664.00 99.99% $233.93

FY 2011 Actual 73.00% N/A 86.00% 12.00%
N/A 83.00% $14.68 85.50% 15,398.00 32.00 48.80% N/A
25.91% 71.00%
1,294.00 39.47%
60,369.00 2,516.00 54.20% $230.26 42.12%
11,290.00 99.98% $257.90

FY 2012 Actual 90.00% 55.00% 87.00% 9.30%
50.00% 82.00% $11.47 87.00% 13,002.00 27.80 48.30% N/A
25.19% 67.00%
1,515.00 41.65%
49,677.00 2,190.00 49.60% $258.11 29.34%
10,747.00 100.00% N/A

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Agency Department of Labor
Department of Labor
Department of Labor
Department of Labor

Program Name Department of Labor Administration Department of Labor Administration Department of Labor Administration Labor Market Information

Department of Labor Department of Labor

Labor Market Information Labor Market Information

Department of Labor Unemployment Insurance

Department of Labor Department of Labor
Department of Labor

Unemployment Insurance Unemployment Insurance
Unemployment Insurance

Department of Labor Unemployment Insurance Department of Labor Workforce Solutions

Department of Labor Workforce Solutions

Department of Labor Department of Labor Department of Law Department of Law Department of Law Department of Law Department of Law Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources

Workforce Solutions Workforce Solutions Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Coastal Resources
Coastal Resources
Coastal Resources
Coastal Resources
Coastal Resources
Coastal Resources
Coastal Resources
Environmental Protection

Department of Natural Environmental Protection Resources

Description

FY 2009 Actual

Total number of mail pieces processed during the year N/A

Number of employees that enrolled in and completed the N/A

EXCEL Leadership Development Program

Number of documents digitized and stored through the N/A

department's enterprise imaging application

Accuracy rate of non-agricultural employment estimates 99.40%

by Georgia's Current Employment Statistics (internal

target 98%)

Georgia's survey response rate for the Occupational 85.90%

Employment Statistics survey (federal target 75%)

Accuracy rate of industrial codes to which employers are 99.80%

assigned in Georgia's Employment and Wages Report

(federal target 99.5%)

Percentage of unemployment insurance benefit

96.00%

recipients paid accurately, as determined by a federally-

prescribed sample methodology

Number of Child Labor Certificates issued to minors

36,238.00

Number of initial unemployment insurance claims filed 1,010,261.00

Percentage of new employer accounts for which

87.30%

unemployment insurance obligation is determined within

90 days (federal target 88.7%)

Number of employers determined to have tax liability 214,839.00

Percentage of customers retaining employment following 78.00%

services

Percentage of customers obtaining employment

59.00%

following services

Number of customers served at Career Centers

705,511.00

Number of job orders received from businesses

67,115.00

Number of investigations concluded

N/A

Percentage of cases resolved within a year

N/A

Dollar value of recovery

N/A

Number of cases opened

N/A

Average collections per auditor

N/A

Number of participants in coastal education programs or N/A

outreach events

Acres certified for public shellfish harvest

11,365.00

Average days to process a Coastal Marshlands and Protection Act (CMPA) permit Average days to process a Shore Protection Act (SPA) permit Number of unauthorized activities resolved to a compliance standard within 90 days Number of Coastal Marshlands Protection Act (CMPA) permits Number of Shore Protection Act (SPA) permits

N/A N/A N/A 28.00 11.00

Percentage of customers seeking stream bank variances 80.00%

who rate the service they receive as timely, more easily

understood, and courteous

Annual water withdrawal for municipal and industrial

160.00

water use (measured in gallons per capita per day)

FY 2010 Actual N/A N/A N/A 99.10%
83.00% 99.70%
97.40%
38,580.00 899,267.00 88.00%
208,379.00 72.00% 44.00% 701,470.00 69,132.00 N/A N/A N/A N/A N/A 28,628.00 8,532.00 78.00 32.00 27.00 13.00 7.00 80.00%
155.00

FY 2011 Actual 11,800,000.00 34.00 N/A 99.80%
83.40% 99.60%
94.30%
31,368.00 775,089.00 89.10%
204,821.00 73.00% 46.00% 657,838.00 76,823.00 N/A N/A N/A N/A N/A 33,543.00 8,532.00 57.00 26.00 101.00 18.00 6.00 N/A
158.00

FY 2012 Actual 10,084,326.00 29.00 3,600,000.00 98.60%
81.80% 99.50%
93.40%
47,684.00 669,429.00 88.90%
204,409.00 77.00% 47.00% 599,775.00 69,507.00 N/A N/A N/A N/A N/A 30,194.00 8,532.00 45.00 36.00 84.00 14.00 5.00 74.00%
158.00

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Agency Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources
Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources
Department of Natural Resources Department of Natural Resources Department of Natural Resources
Department of Natural Resources Department of Natural Resources
Department of Natural Resources

Program Name Environmental Protection

Description Number of air permit applications processed

FY 2009 Actual 692.00

Environmental Protection Environmental Protection

Particulate matter reduction (tons) associated with school bus retrofit projects Number of Notice of Violations issued

N/A 3,962.00

Environmental Protection

Number of consent orders executed

956.00

Environmental Protection

Settlement dollars collected for executed consent orders $3,687,542.00

Environmental Protection Environmental Protection

Percentage of population served by drinking water systems that meet National Primary Drinking Water regulations Number of days above ozone standard

96.30% 5.00

Hazardous Waste Trust Fund Hazardous Waste Trust Fund Hazardous Waste Trust Fund

Number of sites removed from the Hazardous Site Inventory in a fiscal year Total dollars collected in hazardous waste fees, hazardous substance fees, and civil penalties Percentage of total private party cleanups under review

11.00 $15,852,057.00

Hazardous Waste Trust Fund Hazardous Waste Trust Fund

Total dollar amount reimbursed to local governments for $2,170,260.00 cleanups Number of abandoned sites undergoing corrective action 17.00

Hazardous Waste Trust Fund Total number of abandoned sites on the HSI list

Historic Preservation Historic Preservation
Historic Preservation

Number of historic properties in Georgia that are listed in 71,201.00

the National Register of Historic Places

Number of historic properties that are being preserved 91.00

as documented by the use of the Federal Rehabilitation

Investment Tax Credit and State Preferential Property

Tax Assessment Program for Rehabilitation Historic

Property

Number of renovation projects reviewed

366.00

Parks, Recreation and Historic Average annual occupancy at state park cottages

47.00%

Sites

Parks, Recreation and Historic Percentage of customer comments indicating their

87.00%

Sites

overall park experience was good, very good, or

excellent

Parks, Recreation and Historic Number of park, recreation, and historic site visitations 10,270,601.00

Sites

Pollution Prevention Assistance Percentage of on-site assessment clients that implement 70.00%

at least one waste reduction or natural resource

conservation recommendation

Solid Waste Trust Fund

Percentage of regulated solid waste facilities operating 93.00%

in compliance with environmental standards

Department of Natural Resources Department of Natural Resources

Solid Waste Trust Fund Wildlife Resources

Number of new or modified solid waste permits issued 12.00
Number of dollars generated for Georgia's economy per $242.00 dollar of state funds spent on fisheries management and fishing

FY 2010 Actual 643.00 2.02 3,515.00 727.00 $3,810,327.00 93.50%
11.00 15.00 $16,956,195.00
$1,381.00 5.00
75,081.00 81.00
462.00 45.00% 97.00%
9,722,243.00 83.00%
91.00%
12.00 $275.00

FY 2011 Actual 659.00 2.65 3,861.00 785.00 $2,017,732.00 97.30%
15.00 11.00 $13,551,871.00
$1,410,755.00 4.00
75,745.00 95.00
367.00 43.00% 97.00%
8,858,751.00 N/A
90.00%
6.00 $296.00

FY 2012 Actual 694.00 28.40 3,639.00 787.00 $1,489,298.00 98.30%
N/A 11.00 $13,615,384.00
$1,145,414.00 1.00 64.00 76,591.00 94.00
233.00 42.00% 93.00%
9,013,624.00 N/A
85.00%
10.00 $407.00

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Agency Department of Natural Resources Department of Public Health Department of Public Health Department of Public Health Department of Public Health

Program Name Wildlife Resources
Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion

Department of Public Adolescent and Adult Health

Health

Promotion

Description

FY 2009 Actual

Percentage of hunters who rate their hunting experience 87.00%

as satisfactory or better

Number of school systems that adopt the evidence-

N/A

based, 100% Tobacco Free School policy

Number of students protected from secondhand smoke N/A

Number of registered callers to the Georgia Tobacco N/A

Quit Line

Number of adolescents ages 10-19 that complete

N/A

evidenced based programs focused on adolescent

health and youth development

Percentage of federally funded screening mammograms 86.50%

provided to women between 50-64 years of age

Department of Public Health Department of Public Health

Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion

Number of adolescents ages 10-19 that receive teen N/A center services Percentage of Temporary Assistance for Needy Families N/A supported teen centers that implement evidence based programs focused on adolescent health and youth development (target of at least 50%)

Department of Public Health Department of Public Health Department of Public Health Department of Public Health
Department of Public Health Department of Public Health Department of Public Health
Department of Public Health

Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion
Adolescent and Adult Health Promotion Adult Essential Health Treatment Services Adult Essential Health Treatment Services
Adult Essential Health Treatment Services

Percentage of average risk new clients screened for

N/A

colorectal cancer who are aged 50 years and older

Percentage of abnormal colorectal screening test results N/A

with diagnostic follow-up treatment

Percentage of colorectal cancers diagnosed with

N/A

treatment initiated

Percentage of initial pap tests provided to individuals N/A

who have never or rarely been screened for cervical

cancer

Percentage of final diagnosis of breast cancer where N/A

treatment has been started

Percentage of eligible enrolled patients served by the 91.00%

Cancer State Aid program

Of the 18 public health districts, the number of districts 10.00

with hospitals that have participation agreements with

the Cancer State Aid Program to foster program

outreach and access

Of the 18 public health districts, the number of districts 17.00

with hospital-based and free-standing radiation centers

providing access to radiation treatment services

Department of Public Health Department of Public Health Department of Public Health Department of Public Health
Department of Public Health

Brain and Spinal Injury Trust Fund Brain and Spinal Injury Trust Fund Brain and Spinal Injury Trust Fund Emergency Preparedness/Trauma System Improvement Emergency Preparedness/Trauma System Improvement

Number of complete applications received
Average number of days from application submission to award date Percentage of total annual budget dedicated to awards
Average processing time for new medic license applications (in days)
Strategic National Stockpile proficiency score

247.00 183.00 75.00% N/A
73.00%

FY 2010 Actual 88.00% 61.00 944,931.00 4,748.00 N/A
85.60%
45,597.00 N/A
N/A N/A N/A 24.80%
97.20% 90.00% 12.00
17.00
275.00 218.00 75.00% 14.00
90.00%

FY 2011 Actual 87.00% 72.00 1,018,764.00 5,835.00 N/A
86.60%
55,678.00 N/A
N/A N/A N/A 26.50%
97.60% 86.00% 11.00
17.00
205.00 157.00 75.50% 3.00
95.00%

FY 2012 Actual 87.00% 83.00 1,165,500.00 10,481.00 N/A
90.00%
35,928.00 100.00%
N/A N/A N/A 27.00%
95.00% 87.00% 10.00
17.00
172.00 N/A 67.70% 2.00
96.00%

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Agency Department of Public Health
Department of Public Health Department of Public Health

Program Name Emergency Preparedness/Trauma System Improvement Epidemiology
Epidemiology

Description Number of trauma centers

FY 2009 Actual 15.00

Percentage of cases captured by active laboratory

95.00%

surveillance for nine top foodborne pathogens

Percentage of infectious disease outbreak investigations 95.00%

that contain all minimal elements, including a final report

Department of Public Health
Department of Public Health
Department of Public Health
Department of Public Health Department of Public Health
Department of Public Health

Epidemiology
Georgia Trauma Care Network Commission
Georgia Trauma Care Network Commission
Georgia Trauma Care Network Commission Georgia Trauma Care Network Commission
Immunization

Percentage of reports of selected reportable diseases for 100.00%

which public health control measures were initiated

within the appropriate timeframe

Number of Emergency Medical Service Regions (out of N/A

10 possible) participating in Trauma System

Regionalization activities

Average time in minutes and by Injury Severity Score for N/A

a Trauma System Patient to reach definitive care from

scene of injury

Number of First Responders trained from funding

N/A

provided by the Commission

Percentage increase in the number of trauma system N/A

patients whose transport to a definitive care hospital was

facilitated by the Georgia Trauma Communications

Center

Percentage of children who are up to date on

N/A

recommended immunizations by their second birthday

(based on National Immunization Survey data)

Department of Public Immunization Health

Department of Public Immunization Health

Department of Public Health Department of Public Health Department of Public Health Department of Public Health

Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services

Department of Public Infant and Child Essential

Health

Health Treatment Services

Percentage of Vaccines For Children program enrollees 2.10%

that are Ob/GYN, HIV, STD and Family Planning

providers

Number of public and private provider organizations that 5,701.00

actively utilize Georgia Registry of Immunization

Transactions and Services

Number of children receiving assessment from

13,141.00

Children's 1st program

Number of children receiving services through the

5,412.00

Babies Can't Wait program

Number of children receiving services from the

8,767.00

Children's Medical Services program

Percentage of screen positive newborns who receive 100.00%

timely follow up to definitive diagnosis and clinical

management for condition(s) mandated by their State

sponsored newborn screening programs

Percentage of third grade children who have received 39.00%

protective sealant on at least one permanent molar tooth

Department of Public Infant and Child Essential

Health

Health Treatment Services

Department of Public Infant and Child Health

Health

Promotion

Percentage of very low birth weight infants (<1500 grams) delivered at facilities for high-risk deliveries and neonates Percentage of Women, Infants, and Children program children ages 2 to 5 with a Body Mass Index at the 85th percentile or greater (per federal fiscal year)

73.30% 30.60%

FY 2010 Actual 16.00 95.00% 95.00% 100.00% N/A N/A N/A N/A
76.30%
2.40% 7,810.00 13,261.00 5,371.00 8,747.00 100.00%
39.80% 73.50% 38.41%

FY 2011 Actual 19.00 95.00% 95.00% 100.00% 2.00 N/A 750.00 N/A
82.40%
2.64% 8,957.00 14,938.00 6,015.00 8,925.00 99.60%
39.00% 73.50% 32.22%

FY 2012 Actual 23.00 95.00% 96.00% 100.00% 3.00 N/A 338.00 N/A
N/A
1.78% 9,439.00 12,590.00 6,082.00 8,990.00 N/A
37.40% 72.50% N/A

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Agency Department of Public Health

Program Name Infant and Child Health Promotion

Description

FY 2009 Actual

Percentage of Women, Infants, and Children program 56.33%

infants who were ever breastfed (per federal fiscal year)

Department of Public Health Department of Public Health Department of Public Health
Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health

Infant and Child Health Promotion Infectious Disease Control Infectious Disease Control
Infectious Disease Control Infectious Disease Control Infectious Disease Control

Number of infants and children served by the Women, 386,126.00

Infants, and Children program

Percentage of early syphilis cases interviewed within 7 84.60%

calendar days from date of assignment

Percentage of refugees that receive initial domestic

84.10%

health screenings within 90 days of their arrival into the

U.S.

Percentage of eligible Tuberculosis (TB) patients

90.00%

completing TB treatment in 12 months

Number of eligible TB clients completing treatment in 12 378.00

months

Number of qualified ADAP applicants on waiting list

0.00

Infectious Disease Control

Number of Tuberculosis cases

418.00

Infectious Disease Control

Number of STD cases

61,465.00

Infectious Disease Control

Number of Syphilis cases

3,161.00

Infectious Disease Control

Number of HIV cases

1,385.00

Inspections and Environmental Number of food service inspections per establishment 1.97 Hazard Control

Department of Public Inspections and Environmental Percentage of inspections with primary food-born risk N/A

Health

Hazard Control

factor violations

Department of Public Inspections and Environmental Number of inspections per public pool

1.74

Health

Hazard Control

Department of Public Inspections and Environmental Percentage of residential pool inspections with

N/A

Health

Hazard Control

disinfection violations

Department of Public Inspections and Environmental Number of swimming pool closures

Health

Hazard Control

1,245.00

Department of Public Inspections and Environmental Number of inspections per tourist accommodations

1.78

Health

Hazard Control

Department of Public Inspections and Environmental Percentage of tourist accommodations inspections with N/A

Health

Hazard Control

critical tourist violations

Department of Public Inspections and Environmental Number of tourist complaints

Health

Hazard Control

358.00

Department of Public Health Department of Public Health Department of Public Health

Public Health Formula Grants to Counties Public Health Formula Grants to Counties Public Health Formula Grants to Counties

Number of services provided Average dollars spent per capita County funds leveraged above required amount

N/A $7.85 N/A

FY 2010 Actual 52.67%
380,898.00 83.90% 85.00%
88.00% 319.00 251.00 364.00 58,798.00 2,839.00 1,236.00 1.90
N/A
1.76
N/A
1,069.00
1.84
N/A
395.00
N/A $6.72 N/A

FY 2011 Actual 56.66%
373,802.00 63.67% 94.00%
90.00% 322.00 1,421.00 359.00 71,637.00 2,667.00 1,252.00 1.90
4.40%
1.70
8.00%
1,069.00
1.84
13.20%
395.00
N/A N/A N/A

FY 2012 Actual N/A
363,412.00 67.32% 83.00%
88.00% 268.00 223.00 332.00 67,578.00 2,751.00 1,075.00 2.00
5.10%
1.64
24.97%
715.00
1.91
9.76%
399.00
N/A N/A N/A

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Agency Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Safety Department of Public Safety

Program Name Vital Records Vital Records Vital Records Vital Records Vital Records Vital Records Aviation Aviation

Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety

Capitol Police Services Capitol Police Services Executive Security Services Executive Security Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Firefighters Standards and Training Council

Department of Public Firefighters Standards and

Safety

Training Council

Description Number of certificates issued

FY 2009 Actual 68,071.00

Average number of days to fill a certificate request

N/A

Amount of revenue collected

$1,820,250.00

Number of corrections, amendments, court orders and adoptions processed Percentage of vital events entered within 15 days

8,094.00 N/A

Number of vital events registered

213,013.00

Number of missions flown

1,323.00

Percentage of individuals found through general searches (both criminal and search and rescue combined) Number of Security Events within the fiscal year

38.00% N/A

Number of incidents responded to

110.00

Number of detail hours

43,909.00

Number of training hours

3,296.00

Number of vehicle stops performed

481,345.00

Total number of fatalities

1,299.00

Percentage of accident reports completed within 5 days 86.00%

Number of accidents in Georgia worked

40,333.00

Number of SWAT team call outs

38.00

Percentage of Computer Aided Dispatch (CAD) calls N/A

validated

Number of fleet operations vehicles serviced

N/A

Total department training hours

N/A

Number of CIU agency assists

N/A

Number of Nighthawks DUI stops

850.00

Number of marijuana plants located on task force missions Percentage of fire stations found to be operating in violation of state requirements and placed in noncompliant status Percentage of career firefighters in violation of annual training and certification requirements placed in noncompliant status

N/A 12.00%
2.00%

FY 2010 Actual 57,600.00 60.60 $1,596,575.00 6,732.00 51.00% 206,970.00 1,344.00 51.00%
121.00 2,787.00 39,042.00 1,009.00 502,195.00 1,250.00 54.00% 42,252.00 35.00 N/A N/A 162,561.00 N/A 941.00 67,163.00 14.00%
1.00%

FY 2011 Actual 188,896.00 41.00 $2,615,406.00 9,514.00 58.00% 203,232.00 N/A N/A
130.00 2,864.00 42,278.00 906.00 380,766.00 1,236.00 83.00% 47,635.00 33.00 70.00% N/A 123,976.00 N/A 2,571.00 23,556.00 11.00%
2.00%

FY 2012 Actual 99,144.00 32.00 $2,643,794.00 15,028.00 73.00% 198,365.00 1,388.00 52.00%
140.00 3,091.00 39,527.00 839.00 447,442.00 N/A 88.00% 43,950.00 40.00 86.00% 4,032.00 163,992.00 1,534.00 2,008.00 26,000.00 17.00%
2.60%

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Agency Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety
Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety

Program Name Firefighters Standards and Training Council Motor Carrier Compliance

Description Number of certified firefighters
Number of commercial vehicle inspections

FY 2009 Actual 12,100.00
93,000.00

Motor Carrier Compliance Motor Carrier Compliance Office of Highway Safety

Percentage of vehicles weighed and found to be in compliance Percentage of school buses found to have serious defects as a result of inspections Fatality rate per 100 million miles driven

99.00% 13.00% 1.19

Office of Highway Safety

Percentage of safety belt usage (observational survey) 88.90%

Office of Highway Safety
Peace Officers Standards and Training Council Peace Officers Standards and Training Council
Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Public Safety Training Center

Percentage of child safety seat usage (observational survey) Percentage of cases resulting in sanctions
Percentage of cases in which external review of POST actions led to a decision upholding the Council's sanction of an officer's certification Number of cases per investigator
Average number of open records requests completed per month Total number of certifications awarded.
Number of individuals awarded certifications that are supervisory, managerial, or executive certified. Average cost per law enforcement candidate

88.00% 69.00% 100.00%
149.00 351.00 11,966.00 249.00 N/A

Public Safety Training Center Average cost per fire fighter candidate

N/A

Public Safety Training Center Number of basic training courses taught

119.00

Public Safety Training Center Public Safety Training Center Public Safety Training Center Public Safety Training Center

Number of candidates attending police or fire specialized 28,595.00

training

Number of candidates attending police or fire basic

2,135.00

training

Percentage of candidates graduating from police or fire 76.00%

basic training

Percentage of all courses taught off-campus

41.00%

Specialized Collision Reconstruction Team Specialized Collision Reconstruction Team Specialized Collision Reconstruction Team Troop J Specialty Units
Troop J Specialty Units

Number of traffic accidents investigated

249.00

Percentage of cases investigated resulting in convictions 97.00%

Number of days to complete a full Specialized Collision Reconstruction Team case investigation Number of students attending the Basic 5000 course initially and for recertification Number of intoxilyzer devices inspected and/or serviced

195.00 2,453.00 2,426.00

Troop J Specialty Units

Number of Portable Breath Test (PBT) machines

N/A

repaired

FY 2010 Actual 12,500.00 98,716.00 99.00% 12.00% 1.09 89.60% 95.30% 60.00% 100.00%
167.00 401.00 11,433.00 227.00 N/A N/A 95.00 32,024.00 1,652.00 78.00% 47.00% 238.00 99.00% 245.00 2,212.00 2,224.00 221.00

FY 2011 Actual 13,000.00 100,877.00 99.00% 14.00% N/A 93.00% 98.20% 67.00% 100.00%
209.00 426.00 10,298.00 235.00 $3,421.51 $2,604.80 67.00 27,753.00 1,440.00 77.00% 41.00% 298.00 95.00% 259.00 1,884.00 2,050.00 322.00

FY 2012 Actual 13,014.00 85,768.00 99.00% 13.35% N/A 97.50% 98.60% 64.00% 100.00%
214.00 404.00 9,493.00 241.00 $3,421.51 $2,604.80 64.00 25,607.00 1,437.00 81.00% 39.00% 304.00 100.00% 194.00 2,115.00 2,037.00 350.00

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Agency

Program Name

Department of Revenue Customer Service

Department of Revenue Customer Service

Description

FY 2009 Actual

Percentage of persons surveyed who attended taxpayer 95.00%

education workshops who reported that the program was

beneficial

Number of in-bound calls

1,160,000.00

Department of Revenue Customer Service

Number of calls answered

557,000.00

Department of Revenue Industry Regulation

Total number of inspections (Alcohol)

4,192.00

Department of Revenue Industry Regulation

Percentage in compliance (Alcohol)

91.00%

Department of Revenue Industry Regulation

Total number of inspections (Tobacco)

3,178.00

Department of Revenue Industry Regulation

Percentage in compliance (Tobacco)

94.00%

Department of Revenue Industry Regulation

Total number of inspections (Games)

1,482.00

Department of Revenue Industry Regulation

Percentage in compliance (Games)

93.00%

Department of Revenue Industry Regulation

Total number of inspections (UCRA)

2,494.00

Department of Revenue Industry Regulation

Percentage in compliance (UCRA)

80.00%

Department of Revenue Industry Regulation Department of Revenue Industry Regulation

Average Alcohol/Tobacco/COAM inspections per sworn 316.00

Alcohol and Tobacco Division officer

Total underage alcohol investigations

3,678.00

Department of Revenue Industry Regulation Department of Revenue Industry Regulation

Percentage of investigated vendors making illegal underage alcohol sales Total underage tobacco investigations

18.00% 1,740.00

Department of Revenue Industry Regulation

Percentage of investigated vendors making illegal

underage tobacco sales

Department of Revenue Local Tax Officials Retirement Amount of Employee Retirement System benefits paid

and FICA

for local retirement

Department of Revenue Local Tax Officials Retirement Number of officials and staff participating in Employee

and FICA

Retirement System

Department of Revenue Motor Vehicle Registration and Amount of revenue from motor vehicle registrations (in

Titling

millions)

Department of Revenue Motor Vehicle Registration and Number of motor vehicle titles processed (in millions)

Titling

Department of Revenue Motor Vehicle Registration and Total number of motor vehicle registrations processed

Titling

Department of Revenue Motor Vehicle Registration and Number of motor vehicle registrations renewed online

Titling

Department of Revenue Motor Vehicle Registration and Salvage inspections completed statewide

Titling

Department of Revenue Motor Vehicle Registration and Percentage of each private contractor's inspection

Titling

reports reviewed by state salvage inspectors

Department of Revenue Motor Vehicle Registration and Percentage of each private contractor's inspections that

Titling

are visually inspected by state salvage inspectors

8.00% $3,614,173.77 1,285.00 $236.00 2.40 8,515,900.00 199,149.00 16,545.00 N/A N/A

Department of Revenue Motor Vehicle Registration and Percentage of compliant contractor salvage vehicle

N/A

Titling

inspections

FY 2010 Actual 95.00%
1,053,000.00 370,000.00 3,820.00 85.00% 3,126.00 84.00% 1,413.00 89.00% 2,282.00 97.00% 360.00 4,356.00 16.00% 3,372.00 9.00% $4,414,746.92 1,302.00 $214.00 2.40 8,527,790.00 304,705.00 18,865.00 N/A N/A
N/A

FY 2011 Actual N/A
990,058.00 345,000.00 4,746.00 85.00% 3,940.00 90.00% 4,280.00 86.00% 4,656.00 99.00% 381.00 4,365.00 18.00% 2,227.00 11.00% $5,289,184.55 1,283.00 $253.00 2.70 8,581,400.00 275,766.00 18,826.00 N/A N/A
N/A

FY 2012 Actual 88.00%
1,019,827.00 740,934.00 7,556.00 81.00% 5,823.00 89.00% 3,201.00 86.00% 5,351.00 99.00% 487.00 5,343.00 12.00% 1,763.00 9.00% $5,382,039.47 1,185.00 $240.00 2.80 8,619,297.00 589,956.00 21,609.00 5.00% 3.00%
N/A

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Agency

Program Name

Department of Revenue Revenue Processing

Description Total returns processed

FY 2009 Actual 6,371,815.00

Department of Revenue Revenue Processing

Total returns processed by tax type - Withholding

926,251.00

Department of Revenue Revenue Processing

Total returns processed by tax type - Corporate

284,155.00

Department of Revenue Revenue Processing

Total returns processed by tax type - Sales

1,244,403.00

Department of Revenue Revenue Processing

Total returns processed by tax type - Individual

3,917,006.00

Department of Revenue Revenue Processing

Average cost to process tax returns - paper

$1.75

Department of Revenue Revenue Processing

Average cost to process tax returns - electronic

$0.50

Department of Revenue Revenue Processing

Percentage of individual tax returns filed electronically 73.10%

Department of Revenue Revenue Processing

Percentage of withholding tax returns filed electronically 33.60%

Department of Revenue Revenue Processing

Percentage of corporate tax returns filed electronically 14.80%

Department of Revenue Revenue Processing

Percentage of sales tax returns filed electronically

23.00%

Department of Revenue Revenue Processing

Percentage of total tax returns filed electronically

55.00%

Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance
Department of Revenue Tax Compliance

Number of telephone calls seeking assistance in the 11 Regional Offices Number of walk-in taxpayers seeking assistance in the 11 Regional Offices Average number of hours per audit by tax type - Sales and Use Tax Average number of hours per audit by tax type Individual Income Tax Average number of hours per audit by tax type Withholding Tax Average number of hours per audit by tax type Miscellaneous Taxes including IFTA, IRP, Tobacco, Alcohol, Unclaimed Property Number of audits completed

400,305.00 66,639.00 71.00 1.00 8.00 104.00
27,214.00

Department of Revenue Tax Compliance

Percentage of audits found to be in compliance

45.00%

Department of Transportation Department of Transportation Department of Transportation Department of Transportation
Department of Transportation

Airport Aid Airport Aid

Percentage of airports meeting state airport licensing standards. Percentage of airports with instrument approaches.

Airport Aid Capital Construction Projects
Capital Construction Projects

Percentage of airports with runway lengths meeting system plan development goals. Percentage of construction funds authorized on schedule per the approved State Transportation Improvement Program (target 80%) Percentage of projects completed on budget

91.00% 84.00% 79.00% 24.00%
80.80%

FY 2010 Actual 6,644,199.00 1,209,522.00 390,588.00 1,529,112.00 3,514,977.00 $1.50 $0.50 77.70% 50.00% 18.50% 33.30% 59.00% 449,958.00 72,000.00 85.00 2.00 4.00 35.00
12,173.00 42.00% 88.00% 85.00% 80.00% 89.00%
96.80%

FY 2011 Actual 7,367,044.00 1,021,074.00 216,001.00 1,679,964.00 4,450,005.00 $1.50 $0.50 75.70% 62.70% 40.30% 53.40% 68.00% 481,494.00 71,922.00 99.00 4.00 3.00 55.00
39,829.00 45.00% 89.00% 85.00% 81.00% 64.00%
97.40%

FY 2012 Actual 6,600,000.00 1,000,000.00 200,000.00 1,400,000.00 4,000,000.00 $1.50 $0.50 81.00% 77.00% 61.00% 73.00% 78.00% 426,719.00 60,789.00 64.00 4.00 4.00 37.00
94,609.00 45.00% 88.00% 87.00% 82.00% 71.00%
97.30%

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Agency Department of Transportation
Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation
Department of Transportation Department of Transportation
Department of Transportation
Department of Transportation Department of Transportation
Department of Transportation
Department of Transportation
Department of Transportation Department of Transportation Department of Transportation
Department of Transportation
Department of Transportation Department of Transportation

Program Name Capital Construction Projects
Capital Maintenance Projects
Capital Maintenance Projects
Capital Maintenance Projects
Data Collection, Compliance and Reporting Data Collection, Compliance and Reporting Data Collection, Compliance and Reporting Local Maintenance and Improvement Grants
Local Maintenance and Improvement Grants Local Maintenance and Improvement Grants
Local Road Assistance Administration
Local Road Assistance Administration Payments to State Road and Tollway Authority
Payments to State Road and Tollway Authority
Payments to State Road and Tollway Authority
Planning
Planning

Description

FY 2009 Actual

Metro Atlanta highway morning peak hour speeds (6 38.70

a.m. to10 a.m.) on selected Key Performance Indicator

corridors

Percentage of interstates meeting maintenance

78.20%

standards

Percentage of state-owned non-interstate roads meeting 76.00%

maintenance standards

Percentage of state-owned bridges meeting Georgia 87.00%

Department of Transportation standards

Percentage of miles in the public road system

3.30%

inventoried (includes all roads).

Percentage of reports filed on time that assist in

100.00%

establishing Georgia's Federal funding level.

Number of reports (State and Federal) provided by

27.00

specified dates.

Percentage of off-system projects in the Statewide

26.00%

Transportation Improvement Program advanced/let to

construction in the year programmed

Percentage of locally requested resurfacing projects

N/A

advanced/let to construction within the fiscal year

Number of days occurring between the receipt of Federal N/A

Transit Authority funds and the execution of Local

Transit contracts

Percentage of off-system projects in the Statewide

26.00%

Transportation Improvement Program advanced/let to

construction in the year programmed

Percentage of let local road and bridge construction

98.76%

projects completed on schedule

Percentage of Guaranteed Revenue Bonds,

N/A

Reimbursement Revenue Bonds, or Grant Anticipation

Revenue Bonds payment schedules reviewed prior to

the 1st monthly payment

Number of Guaranteed Revenue Bonds, Reimbursement N/A

Revenue Bonds, or Grant Anticipation Revenue Bonds

Bond payments made to State Road and Tollway

Authority annually

Percentage of Guaranteed Revenue Bonds,

N/A

Reimbursement Revenue Bonds, or Grant Anticipation

Revenue Bonds payments made in accordance with the

agreed upon payment schedule

Number of fatalities annually (per calendar year) (target 1,299.00

=reduction of 41 per year)

Annual congestion costs (in billions)

$2.73

Planning Ports and Waterways Ports and Waterways Ports and Waterways

Metro Atlanta highway evening peak hour speeds (3 p.m. to 7 p.m.) on selected Key Performance Indicator corridors Percentage of funds provided and/or project management provided to the Corps of Engineers for work sponsored by GDOT. Percentage of funding provided to the Corps of Engineers versus requested. Number of Corps of Engineers assignments completed.

41.20 N/A N/A N/A

FY 2010 Actual 40.50
72.30% 73.00% 87.00% 18.34% 100.00% 21.00 85.00%
N/A N/A
85.00%
100.00% N/A
N/A
N/A
1,250.00 $2.49 42.70
N/A
N/A N/A

FY 2011 Actual 43.20
75.50% 73.00% 87.00% 22.82% 100.00% 19.00 35.00%
N/A N/A
35.00%
96.64% N/A
N/A
N/A
1,236.00 N/A 41.50
N/A
N/A N/A

FY 2012 Actual 41.70
75.90% 71.00% 89.00% 8.70% 100.00% 19.00 27.00%
48.80% N/A
27.00%
94.62% 100.00%
2.00
100.00%
N/A N/A 38.20
100.00%
100.00% 15.00

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Agency

Program Name

Description

FY 2009 Actual

Department of

Rail

Number of track miles on hand

540.00

Transportation

Department of

Rail

Number of track miles rehabilitated to provide for

N/A

Transportation

increased alternative transportation to other travel

modes

Department of

Routine Maintenance

Percentage of interstates meeting maintenance

78.20%

Transportation

standards.

Department of

Routine Maintenance

Customer satisfaction with welcome centers

N/A

Transportation

Department of

Traffic Management and

Number of fatalities annually (per calendar year)

1,299.00

Transportation

Control

Department of

Traffic Management and

Number of Highway Emergency Response Operator

115,098.00

Transportation

Control

motorist assists

Department of

Traffic Management and

Average Highway Emergency Response Operator

13.00

Transportation

Control

response time tracked monthly

Department of

Transit

Number of total riders, including MARTA on urban and 180,029,340.00

Transportation

rural transit systems

Department of

Transit

Average age of fleet vehicles

4.60

Transportation

Department of

Transit

Number of transit-related contracts executed by June 224.00

Transportation

30th

Department of

Transit

Percentage of counties covered by transit contracts

N/A

Transportation

Department of Veterans Administration

Number of payments processed

N/A

Service

Department of Veterans Administration

Percentage of payments processed electronically

N/A

Service

Department of Veterans Administration

Number of audit findings

N/A

Service

Department of Veterans Administration

Average number of days to process payments

N/A

Service

Department of Veterans Administration

Agency turnover rate

11.52%

Service

Department of Veterans Georgia Veterans Memorial Total interments at state veterans cemeteries

1,358.00

Service

Cemetery

Department of Veterans Georgia Veterans Memorial Total interments per year

270.00

Service

Cemetery

Department of Veterans Georgia Veterans Memorial State maintenance cost per interment

$1,717.00

Service

Cemetery

Department of Veterans Georgia Veterans Memorial State cost per interment

$1,935.00

Service

Cemetery

Department of Veterans Georgia Veterans Memorial Percentage of graves marked timely (Veterans Affairs N/A

Service

Cemetery

Standard 95% in 60 days or less)

Department of Veterans Georgia War Veterans Nursing Total patient days at state veterans homes, less hospital 61,137.00

Service

Home - Augusta

and leave days

Department of Veterans Georgia War Veterans Nursing State cost per patient day

$91.51

Service

Home - Augusta

Department of Veterans Georgia War Veterans Nursing Number of patients

168.00

Service

Home - Augusta

Department of Veterans Georgia War Veterans Nursing State cost per patient day

$83.00

Service

Home - Milledgeville

Department of Veterans Georgia War Veterans Nursing Number of patients

317.00

Service

Home - Milledgeville

FY 2010 Actual 540.00 N/A
72.30% N/A 1,250.00 122,350.00 12.00 166,781,989.00 4.60 284.00 N/A 1,621.00 27.00% 2.00 1.00 13.83% 1,666.00 308.00 $1,234.00 $1,770.00 N/A 61,301.00 $78.26 168.00 $91.00 280.00

FY 2011 Actual 540.00 N/A
75.50% 78.20% 1,236.00 120,535.00 14.00 166,496,787.00 4.60 151.00 N/A 1,789.00 31.00% 0.00 0.00 12.80% 1,969.00 303.00 $874.00 $1,877.00 98.35% 53,159.00 $94.59 159.00 $81.71 227.00

FY 2012 Actual 540.00 0.00
75.90% N/A N/A 119,839.00 12.00 153,861,490.00 4.90 200.00 N/A 2,161.00 56.00% 0.00 0.00 13.58% 2,272.00 304.00 $1,088.00 $1,785.00 98.47% 65,021.00 $95.82 164.00 $84.70 230.00

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Agency

Program Name

Department of Veterans Veterans Benefits

Service

Department of Veterans Veterans Benefits

Service

Department of Veterans Veterans Benefits

Service

Employees' Retirement Deferred Compensation

System of Georgia

Description Number of veterans in Georgia (per calendar year)

FY 2009 Actual 772,832.00

Veterans compensation and pension dollars into Georgia $1,638.00

(in millions) (per calendar year)

Veterans compensation and pension dollars per Georgia $2,119.93

veteran (per calendar year)

Number of participants

36,393.00

Employees' Retirement Deferred Compensation System of Georgia

Millions of dollars of assets under management

$799.00

Employees' Retirement Deferred Compensation System of Georgia

Cost per participant per year

$77.00

Employees' Retirement Georgia Military Pension Fund Number of retirees and beneficiaries currently receiving 386.00

System of Georgia

benefits

Employees' Retirement Georgia Military Pension Fund Total benefit payments made during fiscal year System of Georgia

$382,000.00

Employees' Retirement Georgia Military Pension Fund Retiree on-time processing rate

N/A

System of Georgia

Employees' Retirement Public School Employees

System of Georgia

Retirement System

Number of retirees and beneficiaries currently receiving 13,804.00 benefits

Employees' Retirement Public School Employees

System of Georgia

Retirement System

Total benefit payments made during fiscal year (in millions)

$52.20

Employees' Retirement Public School Employees

Retiree on-time processing rate

N/A

System of Georgia

Retirement System

Employees' Retirement System Administration System of Georgia

Number of retirees and beneficiaries currently receiving 37,049.00 benefits

Employees' Retirement System Administration System of Georgia

Total benefit payments made during fiscal year (in millions)

$1,117.00

Employees' Retirement System Administration

Retiree on-time processing rate

N/A

System of Georgia

Employees' Retirement System Administration System of Georgia

Average speed to answer incoming calls (in seconds) 39.00

Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation

Bureau Administration Bureau Administration

Accounts payable transactions processed for the fiscal year Percentage of electronic payments for the fiscal year

20,656.00 12.40%

Bureau Administration

Total amount of payments processed for the fiscal year $121,732,438.00

Criminal Justice Coordinating Number of victims served by grant funded programs Council

177,327.00

FY 2010 Actual 773,858.00 $1,723.00 $2,226.43 40,533.00 $868.00 $73.00 480.00 $489,000.00 N/A 13,995.00 $53.20 N/A 38,518.00 $1,131.00 N/A 44.00 21,265.00 16.80% $118,900,434.00 159,207.00

FY 2011 Actual 773,337.00 $2,135.00 $2,761.00 42,965.00 $993.00 $73.00 568.00 $579,000.00 94.00% 14,613.00 $54.00 99.00% 40,250.00 $1,169.00 99.00% 49.00 22,223.00 24.80% $134,453,076.00 132,784.00

FY 2012 Actual N/A N/A N/A 47,320.00 $987.00 $64.00 660.00 $678,000.00 90.00% 15,106.00 $54.20 98.00% 42,053.00 $1,217.00 99.50% 56.00 22,760.00 32.60% $123,198,403.00 233,384.00

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Agency Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Forestry Commission Georgia Forestry Commission
Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission

Program Name Criminal Justice Coordinating Council Criminal Justice Coordinating Council Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Forensic Scientific Services

Description Total victim compensation paid

FY 2009 Actual $19,300,000.00

Average number of days to process a Georgia Crime 73.00

Victim Compensation Program application

Percentage of criminal history background service

88.00%

requests processed within 24 hours of receipt

Percentage of manually reported final disposition data 38.00%

processed within 30 days of receipt

Percentage of reported arrest data processed within two 92.00%

hours of receipt

Number of applicant fingerprint-based background

N/A

checks completed annually

Average daily message traffic for the Criminal Justice N/A

Information Services system

Total number of reports released

90,441.00

Forensic Scientific Services Percentage of reports released in 45 days

62.40%

Forensic Scientific Services Combined DNA Index System matches

884.00

Forensic Scientific Services Overall average cost per report

$261.31

Forensic Scientific Services Reports per full-time equivalent

358.90

Forensic Scientific Services Average number of scientists in training

7.00

Regional Investigative Services Number of criminal investigations opened

7,451.00

Regional Investigative Services Number of criminal investigations closed

7,393.00

Regional Investigative Services Agent turnover rate

5.80%

Regional Investigative Services Number of arrests by the Investigative Division

1,786.00

Regional Investigative Services Value of contraband seized

$100,938,900.00

Commission Administration Number of audit findings within fiscal year

0.00

Commission Administration

Finish fiscal year with surplus in all program areas and $80,207.00 adhere to all budgetary compliance rules and regulations

Commission Administration Maximize Federal dollars coming to Georgia

$13,925,240.00

Forest Management Forest Management

Number of water quality exams conducted on logging and forestry operations Number of acres covered by forest management plans

564.00 537,529.00

Forest Management

Number of forested acres in the state

24,805,700.00

Forest Protection

Number of acres burned by wildfires

21,033.00

Forest Protection

Average fire response time in minutes

28.77

FY 2010 Actual $18,200,000.00 41.00 95.00% 100.00% 93.00% N/A N/A 87,667.00 71.60% 795.00 $286.63 342.40 25.00 7,408.00 7,799.00 5.00% 1,649.00 $98,137,305.00 0.00 $7,683.00
$9,373,260.00 570.00 497,848.00 24,785,100.00 12,792.00 26.91

FY 2011 Actual $18,100,000.00 47.00 97.00% 100.00% 93.00% N/A N/A 85,523.00 73.70% 894.00 $303.38 313.30 40.00 7,779.00 7,723.00 3.50% 1,233.00 $102,589,783.00 0.00 $745.00
$11,423,937.00 530.00 605,253.00 24,785,100.00 151,329.00 29.16

FY 2012 Actual $15,881,514.00 49.00 94.00% 100.00% 85.00% 310,384.00 1,587,012.00 89,597.00 62.00% 783.00 $309.09 325.80 22.60 8,440.00 8,522.00 4.50% 1,305.00 $86,740,671.00 0.00 $2,141.00
$9,216,489.00 715.00 824,494.00 24,768,235.00 27,163.00 32.61

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Agency Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission

Program Name Forest Protection Forest Protection Forest Protection Forest Protection Forest Protection Forest Protection Tree Seedling Nursery Tree Seedling Nursery Tree Seedling Nursery Accel Accel Accel Accel Engineer Scholarship Engineer Scholarship Engineer Scholarship Georgia Military College Scholarship Georgia Military College Scholarship Georgia Military College Scholarship HERO Scholarship HERO Scholarship HERO Scholarship HOPE Administration HOPE Administration HOPE Administration HOPE GED

Description Number of online and automated burn permits issued

FY 2009 Actual 459,864.00

Percentage of burn permits issued online and thru automated call in Number of acres per fire fighter

67.00% 58,229.00

Dollar value of property destroyed/damaged by forest fires Number of wildfire arson investigations conducted

$5,128,718.00 111.00

Number of fire fighters trained and certified in wildland firefighting Amount of revenue generated through seedling sales

98.00 $1,003,809.00

Number of seedlings sold

12,609,000.00

Percentage of seedlings sold as compared to total seedlings grown and available in inventory for sale Number of awards granted per year

86.36% 6,775.00

Average dollar amount per award

$866.53

Number of semester credit hours

40,262.00

Number of quarter credit hours

5,202.00

Number of students awarded scholarships per year

195.00

Average dollar amount per student

$3,376.36

Percentage of students repaying loans through service 55.00%

Number of students awarded scholarships per year

72.00

Average dollar amount per student

$13,134.26

Percentage of students repaying loans through service 47.00%

Number of awards granted per year

713.00

Average dollar amount per award

$852.39

Number of students receiving Helping Educate Reservists and their Offspring (HERO) scholarships Number of visits to the GAcollege411.org website

432.00 3,787,687.00

Average amount of time spent at the GAcollege411.org website (in minutes) Number of accounts created at the GAcollege411.org website Number of students receiving the Helping Outstanding Pupils Educationally General Education Diploma grant

10.00 366,216.00 4,884.00

FY 2010 Actual 505,985.00 75.00% 62,118.00 $3,347,443.00 82.00 83.00 $949,046.00 11,108,000.00 66.92% 7,048.00 $926.80 42,303.00 5,620.00 201.00 $3,102.51 47.00% 72.00 $12,938.21 60.00% 784.00 $850.53 434.00 3,096,716.00 11.00 452,637.00 5,689.00

FY 2011 Actual 606,782.00 83.00% 66,448.00 $10,219,695.00 111.00 68.00 $1,074,480.00 13,399,000.00 96.40% 7,856.00 $978.21 46,688.00 4,871.00 172.00 $3,265.99 44.00% 74.00 $13,212.82 63.00% 913.00 $865.22 482.00 3,833,323.00 15.00 931,494.00 5,276.00

FY 2012 Actual 714,153.00 75.00% 66,225.00 $4,179,190.00 83.00 175.00 $814,102.00 10,477,739.00 70.80% 9,030.00 $1,005.56 55,478.00 1,845.00 172.00 $3,205.00 40.00% 74.00 $13,136.00 78.00% 772.00 $928.35 462.00 4,897,086.00 10.00 836,053.00 3,877.00

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Agency Georgia Student Finance Commission
Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission
Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission

Program Name HOPE GED
HOPE GED HOPE Grant

Description Award Rate: Number of Helping Outstanding Pupils Educationally (HOPE) General Education Diploma vouchers redeemed/total number of HOPE General Education Diploma vouchers issued Number of General Education Diploma vouchers issued by Technical College System of Georgia Number of awards granted per year

FY 2009 Actual 28.00%
17,410.00 239,231.00

HOPE Grant

Average dollar amount per award

$538.00

HOPE Grant

Number of students receiving the HOPE Grant

114,288.00

HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools Low Interest Loans

Number of awards granted per year

30,755.00

Average dollar amount per award

$1,407.00

Number of private school students receiving the HOPE 13,983.00 scholarship Number of Zell Miller Scholar awards granted per year

Average dollar amount per Zell Miller Scholar award

Number of private school students receiving the Zell Miller Scholarship Number of awards granted per year

N/A 192,400.00

Average dollar amount per award

$1,809.68

Number of public school students receiving the HOPE scholarship Number of Zell Miller Scholar awards granted per year

89,963.00

Average dollar amount per Zell Miller Scholar award

Number of public school students receiving the Zell

Miller Scholarship

Number of loan applications processed

N/A

Low Interest Loans

Average dollar amount of loan

N/A

Low Interest Loans

Number of students obtaining student access loans

N/A

Nonpublic Postsecondary Education Commission
Nonpublic Postsecondary Education Commission Nonpublic Postsecondary Education Commission Nonpublic Postsecondary Education Commission North Ga. Military Scholarship Grants

Percentage of authorized colleges and schools that meet 75.00%

prescribed academic and financial standards annually

without remediation

Average number of schools assigned to each full-time 88.00

Standard Administrator

Average number of working days to fill student transcript N/A

requests

Number of complaints received

N/A

Number of students awarded scholarship

119.00

FY 2010 Actual 33.00%
17,525.00 299,502.00 $611.98 138,982.00 31,010.00 $1,498.97 14,953.00
N/A 206,846.00 $1,965.56 96,205.00
N/A N/A N/A 70.00% 89.00 N/A N/A 115.00

FY 2011 Actual 40.00%
13,224.00 308,169.00 $667.31 141,887.00 31,799.00 $1,701.52 15,354.00
N/A 219,772.00 $2,210.96 102,311.00
N/A N/A N/A 68.00% 95.00 N/A N/A 122.00

FY 2012 Actual 41.00%
9,531.00 166,268.00 $559.51 98,790.00 25,986.00 $1,516.77 12,705.00 2,984.00 $1,911.06 1,528.00 189,407.00 $1,729.52 92,043.00 20,507.00 $3,121.22 10,809.00 8,870.00 $6,092.50 2,745.00 82.00%
100.00 11.00 45.00 132.00

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Agency Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Office of the Governor

Program Name North Ga. Military Scholarship Grants North Ga. Military Scholarship Grants North Georgia ROTC Grants
North Georgia ROTC Grants
North Georgia ROTC Grants
Public Memorial Safety Grant
Public Memorial Safety Grant
Public Memorial Safety Grant
Tuition Equalization Grants
Tuition Equalization Grants
Tuition Equalization Grants
Child Advocate, Office of the

Description Average dollar amount per student

FY 2009 Actual $7,889.39

Percentage of students repaying loans through service 80.00%

Number of awards granted per year

623.00

Average dollar amount per award

$814.57

Number of students receiving the Reserve Officers' Training Corps grant Number of awards granted per year

399.00 55.00

Average dollar amount per award

$4,332.67

Number of students receiving the Public Memorial Safety 28.00

grant

Number of awards granted per year

68,001.00

Average dollar amount per award

$459.45

Number of students receiving the Tuition Equalization Grant Percentage of identified eligible child deaths reviewed within a 12 month period (per calendar year)

34,465.00 92.00%

Office of the Governor Office of the Governor Office of the Governor Office of the Governor
Office of the Governor Office of the Governor Office of the Governor

Child Advocate, Office of the
Children and Families, Governor's Office for Children and Families, Governor's Office for
Emergency Management Agency, Georgia
Emergency Management Agency, Georgia Emergency Management Agency, Georgia Georgia Commission on Equal Opportunity

Percentage of cases that are closed within 6 months of 80.00% opening Number of communities implementing a System of Care 5.00 framework Percentage of customers satisfied with Governor's Office 84.00% for Children and Families training and technical assistance Percentage from a composite satisfaction score from all 96.00% customers and stakeholders for the provision of customer service rated good to very good for the customer service values of being courteous, helpful, and accessible Percentage of all requests for state assets and mutual 100.00% aid assistance handled successfully Number of Georgia counties with an approved Annual 142.00 County Emergency Management Work Plan Percentage of employment discrimination complaints 64.00% against a state agency investigated within 90 days

Office of the Governor Office of the Governor

Georgia Commission on Equal Opportunity
Georgia Commission on Equal Opportunity

Number of education, training, and outreach activities performed throughout the state in order to inform state agencies, housing-related groups and industry entities, and the general public of the coverage of the Georgia Fair Employment Practices Act and the Georgia Fair Housing Act Percentage of successful performance evaluations by the U.S. Equal Employment Opportunity Commission

3.00 100.00%

FY 2010 Actual $9,427.83 75.00% 716.00 $961.94 463.00 52.00 $4,260.21 25.00 72,324.00 $336.28 36,373.00 92.00%
80.00% 14.00 84.00%
99.00%
100.00% 158.00 42.00%
5.00
100.00%

FY 2011 Actual $10,706.65 74.00% 818.00 $975.55 502.00 66.00 $5,344.89 33.00 71,230.00 $324.05 36,537.00 93.00%
12.00% 32.00 93.70%
100.00%
100.00% 149.00 0.09%
5.00
100.00%

FY 2012 Actual $11,855.00 73.00% 817.00 $997.85 488.00 58.00 $6,428.40 30.00 68,342.00 $302.10 34,903.00 N/A
N/A 44.00 93.00%
N/A
100.00% 159.00 3.00%
16.00
100.00%

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Agency Office of the Governor
Office of the Governor
Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor

Program Name Georgia Commission on Equal Opportunity
Georgia Professional Standards Commission
Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission

Description

FY 2009 Actual

Percentage of successful performance evaluations by 0.00%

the U.S. Department of Housing and Urban

Development

Total number of Professional Standards Commission- 708,206.00

issued certificates, licenses, and other credentials held

(excluding credentials issued for LIFE)

Percentage of ethics cases cleared after an investigation 5.60%

Average processing time in days for certification cases submitted with all necessary documentation Certification cases completed

4.00 51,212.00

Calls handled by the Professional Standards

101,520.00

Commission Call Center

Number of educators certified for the first time in Georgia 9,331.00

in a teaching field

Total number of educators credentialed for the first time 14,614.00

in Georgia

Total number of educator certificate renewals

27,042.00

Total number of certificate upgrades as a result of

9,942.00

educators earning advanced degrees

Total number of educators receiving performance-based 13.00

educational leadership certificates for the first time

Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor

Georgia Professional

New ethics complaints including student loans

1,621.00

Standards Commission

Governor's Office of Consumer Total number of telephone calls placed to the "1-800- 575,000.00

Protection

Georgia" call center requesting assistance

Governor's Office of Consumer Average consumer savings and restitution per state

$4.82

Protection

dollar appropriated

Governor's Office of Consumer Total dollar value of savings and restitution

$17,252,361.00

Protection

Governor's Office of Consumer Number of Lemon Law requests for information and

786.00

Protection

assistance

Governor's Office of Planning Number of State Agency Strategic Plans reviewed

57.00

and Budget

Governor's Office of Planning Number of budget amendments approved

695.00

and Budget

Governor's Office of Planning Average number of days to process amendments (from 6.45

and Budget

submittal to approval)

Governor's Office of Planning Number of allotments processed

437.00

and Budget

Governor's Office of Planning Average number of days to process allotments (from 3.20

and Budget

submittal to warrant)

Office of the State Inspector Number of complaints received by the Office of the State 150.00

General

Inspector General

Office of the State Inspector Average time to complete an investigation (in days)

61.00

General

Office of the State Inspector Percentage of Inspector General recommendations

100.00%

General

accepted by state agencies

Student Achievement, Office of Average number of days to complete an audit

216.00

FY 2010 Actual 0.00%
724,037.00
7.20% 4.40 44,610.00 103,614.00 7,550.00 10,145.00 31,709.00 9,865.00 131.00
1,350.00 815,000.00 $3.75 $13,554,692.00 847.00 65.00 717.00 5.70 773.00 2.90 145.00 20.00 100.00% 130.00

FY 2011 Actual 0.00%
739,070.00
8.10% 6.40 39,916.00 74,106.00 7,786.00 10,543.00 31,208.00 7,922.00 257.00
1,227.00 545,000.00 $5.63 $23,858,708.00 673.00 46.00 833.00 4.95 846.00 3.00 165.00 6.00 100.00% 197.00

FY 2012 Actual 0.00%
786,739.00
10.90% 8.50 40,572.00 81,267.00 9,864.00 13,000.00 31,789.00 7,311.00 399.00
1,354.00 470,000.00 $8.48 $35,123,557.00 625.00 60.00 822.00 6.40 632.00 4.90 203.00 12.74 100.00% N/A

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Agency Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor

Program Name

Description

Student Achievement, Office of Number of elementary and middle schools audited

statewide

Student Achievement, Office of Percentage of elementary and middle schools audited

statewide

Student Achievement, Office of Number of Criterion-Referenced Competency Tests

monitored by the state

Student Achievement, Office of Percentage of Kindergarten through 12th grade report

cards posted to the website by December

Student Achievement, Office of Number of elementary and middle schools flagged for

testing irregularities

Student Achievement, Office of Number of unique visits to GOSA website

FY 2009 Actual 1,857.00 100.00% N/A 100.00% 369.00 N/A

Office of the Governor Student Achievement, Office of Number of research studies published

N/A

Office of the Governor
Office of the Governor
Office of the Governor
Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Service Commission Public Service Commission Public Service Commission Public Service Commission
Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Secretary of State

Student Achievement, Office of Number of policy briefings on educational developments N/A

published on GOSA website

Student Achievement, Office of Percentage of students in schools served by mentors N/A

reading at grade level

Student Achievement, Office of Percentage of schools appearing on the "severe and N/A

moderate concern" lists after erasure analysis

Public Defender Standards Employee turnover rate

27.00%

Council

Public Defender Standards Number of audit findings

3.00

Council

Public Defender Standards Number of trainings offered

14.00

Council

Public Defender Standards Number of new capital cases handled

12.00

Council

Public Defender Standards Percentage of clients contacted at least once per month N/A

Council

Public Defender Standards Percentage of clients contacted within 5 days of

N/A

Council

notification of a death notice being filed

Facility Protection

Number of pipeline safety inspections

1,029.00

Facility Protection Facility Protection Utilities Regulation
Utilities Regulation

Number of people trained on Georgia Utility Facility Protection Act requirements Number of Georgia Utility Facility Protection Act inspections per investigator Number of valid telecommunications, natural gas, and electric complaints resolved by the Public Service Commission Average call wait time in seconds

2,905.00 865.00 8,035.00
21.00

Utilities Regulation

Percentage of total calls abandoned

3.00%

Utilities Regulation

Number of rate cases processed

N/A

Utilities Regulation

Average number of days to process a major rate case 180.00

Utilities Regulation

Number of orders issued

2,700.00

Utilities Regulation

Number of active cases worked

N/A

Archives and Records

Hours open weekly to the public

43.00

FY 2010 Actual 1,889.00 100.00% 97.00 100.00% 248.00 N/A N/A N/A N/A N/A 19.00% 0.00 13.00 20.00 N/A N/A 824.00 3,469.00 1,040.00 7,209.00
28.00 5.00% N/A 180.00 2,460.00 N/A 26.00

FY 2011 Actual 1,834.00 100.00% 51.00 100.00% 188.00 N/A N/A N/A N/A N/A 16.00% 1.00 13.00 17.00 N/A N/A 627.00 2,600.00 657.00 7,146.00
36.00 5.00% N/A 180.00 2,400.00 N/A 17.00

FY 2012 Actual N/A 100.00% 52.00 100.00% N/A N/A N/A N/A N/A N/A 16.00% N/A 14.00 25.00 99.30% 100.00% 543.00 2,339.00 650.00 8,103.00
29.00 7.00% N/A 180.00 1,413.00 N/A 17.00

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Agency Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State
Secretary of State
Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State
Secretary of State Secretary of State Secretary of State
Secretary of State
Secretary of State

Program Name Archives and Records Archives and Records Archives and Records
Archives and Records Archives and Records

Description

FY 2009 Actual

Number of reference questions answered

7,759.00

Number of on-site visitors served

8,245.00

Number of scanned images available to the public on the 677,157.00

Internet (Archives Virtual Vault)

Number of records stored at Archives per cubic ft.

75,576.52

Number of records stored at Record Center per cubic ft. 185,134.00

Archives and Records Corporations Corporations Corporations Corporations Corporations

Number of unique visitors to the web site Number of total corporation filings processed Number of new corporations filings completed Number of Corporations call center calls offered Number of Corporations call center calls answered Percentage of Corporations call center calls abandoned

705,329.00 653,828.00 86,237.00 N/A N/A N/A

Corporations
Elections Elections Elections
Elections Georgia Commission on the Holocaust

Average speed of Corporations call center calls answered in seconds Number of elections Number of registered voters Number of training classes offered online through ELearn system Number of E-Learn users trained Number of docent training sessions, docent enrichment courses, courses at local libraries, permanent Anne Frank exhibit and traveling exhibits provided

N/A
758.00 5,624,790.00 N/A
N/A 20.00

Georgia Commission on the Holocaust
Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Drugs and Narcotics Agency
Georgia Drugs and Narcotics Agency Georgia Drugs and Narcotics Agency Georgia Government Transparency and Campaign Finance Commission Georgia Government Transparency and Campaign Finance Commission Georgia Government Transparency and Campaign Finance Commission

Number of educators attending Commission programs 402.00

and training sessions requesting materials to incorporate

into their lesson plans

Number of citizens attending Commission programs

52,000.00

Number of speakers bureau and performance events N/A

Number of Holocaust trunks displayed

N/A

Total funds raised for Commission programming

N/A

Number of inspections conducted for the Board of

2,436.00

Pharmacy for all of its registrants who purchase,

distribute, dispense, and sell pharmaceuticals

Number of Administrative Investigations of complaints of N/A

Board registrants

Number of Criminal Investigations of complaints of

N/A

Board registrants

Total complaints received

164.00

Number of cases actually closed/removed from the docket
Number of cases accepted

39.00 89.00

FY 2010 Actual 4,522.00 7,476.00 891,612.00 76,027.50 180,056.00 2,613,853.00 849,039.00 84,783.00 N/A N/A N/A N/A 220.00 5,736,319.00 10.00 820.00 17.00
450.00
65,000.00 N/A N/A N/A 1,776.00
N/A N/A 78.00
50.00
70.00

FY 2011 Actual 3,595.00 6,354.00 1,449,304.00 77,469.88 184,106.00 1,419,947.00 915,174.00 89,183.00 N/A N/A N/A N/A 650.00 5,696,083.00 41.00 1,266.00 20.00
402.00
300,000.00 30.00 33.00 $50,000.00 1,790.00
295.00 343.00 83.00
52.00
36.00

FY 2012 Actual 3,139.00 5,145.00 1,472,476.00 80,212.38 173,431.00 1,435,682.00 853,281.00 96,071.00 210,770.00 179,652.00 15.00% 205.00 536.00 5,904,789.00 41.00 1,381.00 25.00
750.00
300,000.00 50.00 20.00 $25,000.00 1,518.00
354.00 332.00 115.00
17.00
74.00

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Agency Secretary of State
Secretary of State Secretary of State Secretary of State Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State
Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State
Secretary of State Secretary of State
Secretary of State
Secretary of State

Program Name Georgia Government Transparency and Campaign Finance Commission Office Administration Office Administration Office Administration Professional Licensing Boards

Description Number of cases rejected
Number of completed investigations Number of regular inspections Fines collected Number of licensed professionals regulated

FY 2009 Actual 75.00
944.00 8,465.00 $1,538,225.00 1,024,165.00

Professional Licensing Boards Number of license renewals processed

173,142.00

Professional Licensing Boards Number of new applications processed

45,113.00

Professional Licensing Boards Average number of days to process new applications 69.00

Professional Licensing Boards Average number of days to process renewal applications 3.00

Professional Licensing Boards Number of licenses renewed online

172,457.00

Professional Licensing Boards Percentage of licenses renewed online

95.00%

Professional Licensing Boards Percentage of new applications approved

83.00%

Professional Licensing Boards Total number of license revocations

17.00

Professional Licensing Boards Number of PLB call center calls offered

N/A

Professional Licensing Boards Number of PLB call center calls answered

N/A

Professional Licensing Boards Percentage of PLB call center calls abandoned

N/A

Professional Licensing Boards
Real Estate Commission
Real Estate Commission
Real Estate Commission
Real Estate Commission Securities Securities Securities Securities Securities Securities Securities
Securities Securities
Securities

Average speed of PLB call center calls answered in

N/A

seconds

Agency investigations resulting in imposing a disciplinary 413.00

action on a license

Percentage of Georgia passing rates on qualifying real 8.00%

estate salesperson examinations that surpass the

national average

Percentage of all completed applications processed

98.00%

within 5 business days of receipt

Agency investigations completed in a fiscal year

2,128.00

Fines collected

$1,961,599.00

Number of securities offerings processed

N/A

Number of Charities filings

N/A

Number of registered Broker-Dealers

N/A

Number of registered Broker-Dealer Agents

N/A

Number of registered Investment Adviser firms

N/A

Number of registered Investment Adviser

N/A

Representatives

Number of securities investigations closed

N/A

Number of completed examinations of registered

N/A

Investment Adviser firms

Average number of examinations conducted per auditor N/A

Securities

Number of Administrative Orders

N/A

FY 2010 Actual 8.00
1,322.00 9,091.00 $1,186,174.00 1,023,062.00
196,366.00
45,824.00
66.00
2.00
209,477.00
92.00%
84.00%
26.00
N/A
N/A
N/A
N/A
559.00
7.00%
98.00%
2,181.00 $1,973,157.00 N/A 4,838.00 N/A N/A N/A N/A
N/A N/A
N/A
N/A

FY 2011 Actual 47.00
1,309.00 9,459.00 $1,375,142.00 1,121,905.00
187,873.00
58,871.00
57.00
6.00
187,694.00
96.00%
83.00%
11.00
N/A
N/A
N/A
N/A
505.00
8.00%
98.00%
2,157.00 $3,000.00 N/A 4,012.00 2,266.00 149,240.00 2,232.00 10,291.00
N/A 29.00
14.50
N/A

FY 2012 Actual 41.00
1,355.00 8,866.00 $1,434,482.00 1,147,033.00
204,095.00
57,920.00
69.00
15.00
191,105.00
94.00%
89.00%
49.00
480,209.00
344,762.00
28.00%
351.00
415.00
6.00%
99.00%
1,961.00 $4,661,919.00 4,050.00 3,145.00 2,333.00 163,239.00 2,324.00 12,861.00
146.00 62.00
20.67
31.00

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Agency

Program Name

State Accounting Office State Accounting Office

State Accounting Office State Accounting Office

State Accounting Office State Accounting Office

State Accounting Office State Accounting Office

State Accounting Office State Accounting Office

State Accounting Office State Accounting Office

State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles
State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Clemency Decisions and Paroles
State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles

State Board of Pardons Clemency Decisions and Paroles
State Board of Pardons Clemency Decisions and Paroles

Description

FY 2009 Actual

Days from prior fiscal year end to publish the

199.00

Comprehensive Annual Financial Report

Days from prior fiscal year end to publish the Budgetary 226.00

Compliance Report

Submit Annual Schedule of Expenditures of Federal

1.00

Awards within 60 days of Comprehensive Annual

Financial Report (1=Meet; 2=Did Not Meet)

Receipt of Government Finance Officer's Association N/A

Certificate of Achievement for Excellence in Financial

Reporting (1=Meet; 2=Did Not Meet)

Percentage of Financials issues responded to,

N/A

diagnosed and resolved within Service Level Agreement

parameters

Percentage of Human Capital Management issues

N/A

responded to, diagnosed and resolved within Service

Level Agreement parameters

Total number of Board clemency votes

75,245.00

Percentage of new Parole Officer candidates

N/A

successfully completing the Basic Parole Officer Training

course

Total number of clemency hearings held

N/A

Total number of compliance audits completed

N/A

Numbers of training hours delivered to agency by agency N/A

training staff

Percentage of invoices paid within 30 days

N/A

Percentage of parolees acceptably completing parole supervision, based on the methodology used in the Bureau of Justice Statistics annual report Percentage of parolees discharging from parole supervision (i.e. not revoked) Number of offender files initiated in Clemency

66.00%
74.00% 21,520.00

Number of inmates released by Board action

12,938.00

Prison population as a percentage of capacity (population/capacity) Number of Board preconditions of parole imposed on inmates before release from prison Number of investigations completed

103.00% 40,102.00 54,157.00

Percentage of Board Visitors' Day participants who rate their entire experience as good or excellent - This decrease from the previous year is due to a change in the visitation process. Annual cost avoidance of offenders in the community under supervision versus prison costs for incarceration

92.00% $353,541,510.00

Number of inmates in the county jails over and above prison capacity

2,155.00

FY 2010 Actual 183.00 153.00 1.00
2.00
98.00%
94.00%
79,922.00 N/A
N/A N/A N/A N/A 69.00%
77.00% 21,227.00 13,926.00 100.00% 42,105.00 58,250.00 92.00%
$366,527,300.00
3,635.00

FY 2011 Actual 190.00 167.00 1.00
2.00
89.44%
98.50%
70,261.00 N/A
N/A N/A N/A N/A 71.00%
80.00% 21,416.00 13,940.00 105.00% 16,170.00 48,376.00 85.00%
$298,299,469.00
3,735.00

FY 2012 Actual 183.00 141.00 1.00
2.00
98.62%
98.22%
63,665.00 92.80%
6.00 4.00 22,419.00 99.94% 72.00%
80.00% 20,844.00 12,544.00 105.00% 10,479.00 44,108.00 58.00%
$351,168,318.00
1,117.00

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Agency

Program Name

State Board of Pardons Clemency Decisions

and Paroles

State Board of Pardons Clemency Decisions

and Paroles

State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles

State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles

Description Number of Parole Notifications sent to Judges, District Attorneys, Sheriffs and Clerks Number of visitor contacts - This decrease from the previous year is due to a change in the visitation process. Number of inmate case files requiring additional processing Number of valid appeals of success factors and crime severity levels from inmates Percentage of parolees completing parole supervision

FY 2009 Actual 82,378.00 3,078.00
17,704.00 37.00 66.00%

Average caseload size

74.00

Number of parolees under supervision (cumulative)

36,216.00

Average monthly rate of parolees employed

78.00%

Number of parolees referred to drug treatment

12,161.00

Number of parolees completing drug treatment once begun Number of face-to-face contacts per parolee

8,689.00 447,234.00

Daily cost of supervision per parolee

$4.00

Annual cost avoidance of offenders in the community $353,541,510.00 under supervision versus prison costs for incarceration

Percentage of Victims' Visitor Day participants who rate 98.00%

their overall experience as good or excellent

Number of victims who received restitution

1,403.00

Amount of restitution disbursed to victims during the year $89,174.00

Number of phone calls logged

2,515.00

Number of people registered in the Georgia Victim Information Program system Number of correspondence sent out to victims

1,616.00 10,930.00

All impact statements and notifications filed by the public 2,355.00 with the Office of Victim Services Number of victims and their family members spoken to in 262.00 person on visitors days and through the year Number of hits on the Office of Victim Services web site 41,262.00

Number of direct face to face contacts with District

N/A

Attorney Victim-Witness staff

Number of Georgia Victim Information Program

873.00

notification calls to victims

Number of calls to the Georgia Victim Information

11,192.00

Program automated phone system by victims and others

FY 2010 Actual 122,929.00 3,527.00
9,049.00 26.00 69.00% 78.00 37,396.00 73.00% 12,127.00 10,018.00 477,527.00 $5.00 $404,412,290.00
97.00% 2,338.00 $132,080.00 2,588.00 3,856.00 15,118.00 2,325.00 231.00 19,890.00 19.00 832.00 12,958.00

FY 2011 Actual 109,514.00 3,274.00
7,065.00 35.00 71.00% 85.00 38,905.00 69.00% 15,350.00 8,975.00 389,762.00 $5.00 $298,299,469.00
99.00% 3,123.00 $179,391.00 3,593.00 3,221.00 13,179.00 2,623.00 233.00 23,842.00 53.00 1,149.00 17,585.00

FY 2012 Actual 112,438.00 596.00
9,415.00 9.00 72.00% 84.00 38,423.00 65.00% 8,205.00 4,973.00 312,123.00 $5.00 $351,168,317.00
100.00% N/A $14,141,158.42 5,125.00 3,894.00 12,516.00 2,068.00 45.00 30,914.00 15.00 392.00 11,061.00

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Agency

Program Name

State Board of Workers' Administer the Workers'

Compensation

Compensation Laws

Description Percentage of cases disposed of within 60 days of the hearing date

FY 2009 Actual 50.00%

State Board of Workers' Administer the Workers'

Compensation

Compensation Laws

Percentage of cases successfully resolved through mediation

73.00%

State Board of Workers' Administer the Workers'

Compensation

Compensation Laws

Percentage of stipulated settlements resolved within 10 98.00% days of notice

State Board of Workers' Administer the Workers'

Compensation

Compensation Laws

Number of mediations held

2,491.00

State Properties Commission State Properties Commission State Properties Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission

State Properties Commission State Properties Commission

Percentage of surplus property sold at or above market 100.00% rate Percentage of property acquired at or below market rate 100.00%

State Properties Commission Commission Administration

Percentage of leases executed at or below prevailing market rate Percentage of agency's vendors converted from paper check payment to automated clearing house method

100.00% N/A

Commission Administration

Percentage of state funds as compared to agency total 36.00% funds

Commission Administration

Total number of newly elected/re-elected conservation 52.00 district supervisors positions

Conservation of Agricultural Water Supplies

Number of agricultural water meters installed

952.00

Conservation of Agricultural Water Supplies

Number of agricultural irrigation systems audited for application uniformity

189.00

Conservation of Agricultural Water Supplies

Average maintenance/repair cost per agricultural water N/A meter

Conservation of Agricultural Water Supplies

Number of million gallons of potential water saved by mobile irrigation lab contracted audits

367.00

Conservation of Soil and Water Number of individuals certified or recertified in erosion 14,620.00

Resources

and sedimentation control

Conservation of Soil and Water Number of erosion control plans reviewed Resources

2,443.00

Conservation of Soil and Water Average cost per plan to review an erosion control plan

Resources

by Georgia Soil and Water Conservation Commission

staff

Conservation of Soil and Water Number of agricultural acres protected and benefited by

Resources

conservation plans

N/A 321,259.00

Conservation of Soil and Water Number of citizens educated through district sponsored 271,373.00

Resources

events

FY 2010 Actual 80.00% 80.00% 80.00% 2,280.00 100.00% 100.00% 100.00% N/A 36.00% N/A 810.00 175.00 $98.88 1,150.00 15,675.00 1,957.00 N/A 302,337.00 156,115.00

FY 2011 Actual 88.00% 81.00% 91.00% 2,022.00 100.00% 100.00% 100.00% 13.00% 29.00% 97.00 179.00 178.00 $46.78 1,532.00 6,341.00 2,118.00 $103.00 424,322.00 174,171.00

FY 2012 Actual 89.60% 78.00% 91.00% 2,260.00 100.00% 100.00% 100.00% 44.00% 26.00% N/A 103.00 206.00 $43.34 1,121.00 10,075.00 2,707.00 $105.00 377,045.20 152,239.00

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Agency State Soil and Water Conservation Commission State Soil and Water Conservation Commission
State Soil and Water Conservation Commission

Program Name U.S.D.A. Flood Control Watershed Structures
U.S.D.A. Flood Control Watershed Structures
U.S.D.A. Flood Control Watershed Structures

State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Technical College System of Georgia Technical College System of Georgia

Water Resources and Land Use Planning Water Resources and Land Use Planning Water Resources and Land Use Planning Local/Floor COLA Local/Floor COLA Local/Floor COLA System Administration System Administration System Administration System Administration Adult Literacy Adult Literacy

Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia
Technical College System of Georgia
Technical College System of Georgia

Adult Literacy Departmental Administration Departmental Administration
Quick Start and Customized Services Quick Start and Customized Services

Description

FY 2009 Actual

Number of Georgia Soil and Water Conservation

112.00

Commission/United States Department of Agriculture

watershed dams maintained

Average cost per linear foot of Georgia Soil and Water $34.00

Conservation Commission/ United States Department of

Agriculture watershed dam maintained with state funding

Number of Georgia Soil and Water Conservation

8.00

Commission /United States Department of Agriculture

watershed dams rehabilitated to meet safe dam criteria

and to provide continued flood control

Number of total acres metered (cumulative)

575,028.00

Number of hits on program website

N/A

Confidence level of monthly metering prediction tool for N/A predicting annual water usage

Number of individuals receiving Floor or Cost of Living Adjustment payments Percentage of on-time payments made to retirees

117.00 100.00%

Average monthly state-funded payment amount per recipient Current number of retirees and beneficiaries receiving benefits Percentage of accurate responses in processing member service requests New retiree on-time processing rate

$803.00 82,382.00 99.00% 95.00%

Total benefit payments made during fiscal year (in millions) Number of Adult Basic Education graduates

$2,534.49 33,123.00

Passage rate of adult learners who enrolled in an Adult 70.20% Basic Education course with the goal of obtaining a General Educational Development diploma

Enrollment in adult education

95,218.00

Number of requests for new reports submitted to the N/A Data Center State funds per square foot as measured by Technical $281,999,095.00 Education state appropriations divided by total square footage (BLLIP) in the technical colleges Number of companies that receive company-specific 2,177.00 training from the Customized Business and Industry Services program Number of jobs created in Georgia with the assistance of 6,038.00 the Quick Start New and Expanding Industry program

FY 2010 Actual 113.00 $48.00
8.00
627,757.00 N/A N/A 97.00 100.00% $795.00 87,017.00 99.00% 89.00% $2,800.42 24,721.00 66.00%
91,704.00 107.00 $281,583,287.00 2,232.00 8,880.00

FY 2011 Actual 114.00 $28.00
13.00
633,013.00 N/A N/A 76.00 100.00% $755.00 92,180.00 98.00% 91.00% $3,041.50 22,661.00 63.70%
82,428.00 119.00 $277,907,415.00 2,445.00 9,507.00

FY 2012 Actual 116.00 $79.00
15.00
635,799.00 1,225.00 93.00% 62.00 100.00% $784.00 97,323.00 98.00% 90.00% $3,277.55 26,379.00 72.00%
77,432.00 101.00 $281,175,814.00 2,844.00 8,622.00

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Agency Technical College System of Georgia Technical College System of Georgia
Technical College System of Georgia Technical College System of Georgia

Program Name Quick Start and Customized Services Technical Education
Technical Education
Technical Education

Description Number of individuals trained by Quick Start

FY 2009 Actual 73,787.00

Two-year graduation rate of students who are enrolled in 57.90% an award program and have 12 hours and at least one vocational course in their enrollment history

Technical education retention rate

66.90%

Total enrollment in credit programs

163,655.00

FY 2010 Actual 97,560.00 56.30%
66.50% 197,059.00

FY 2011 Actual 98,544.00 53.60%
67.70% 195,366.00

FY 2012 Actual 57,993.00 53.80%
65.30% 170,860.00

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