FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Program Name Description FY 2009 Actual Agricultural Experiment Station Number of journal articles by College of Agricultural and 894.00 Environmental Sciences research faculty Agricultural Experiment Station Number of journal articles per full-time equivalent on the 8.30 College of Agricultural and Environmental Sciences research faculty Agricultural Experiment Station Value of research funds received $42,694,205.00 Agricultural Experiment Station Number of new products developed for industry 87.00 Agricultural Experiment Station Estimated value of savings achieved by avoiding crop loss Agricultural Experiment Station Average grant dollars earned per researcher $837,972.00 $393,495.00 Athens/Tifton Vet Laboratories Percentage of operating expenses covered by client revenue Athens/Tifton Vet Laboratories Average cost per test 32.19% $31.38 Athens/Tifton Vet Laboratories Number of tests per year by the diagnostic laboratories N/A for animal health diagnostic and surveillance testing Athens/Tifton Vet Laboratories Percentage of customers of the Diagnostic Labs that 97.00% rate their services from excellent to good Athens/Tifton Vet Laboratories Number of accessions per year by the diagnostic 95,075.00 laboratories for animal health diagnostic and surveillance testing Cooperative Extension Service Number of face-to-face client contacts made by 1,898,677.00 Cooperative Extension through educational programs and consultations Cooperative Extension Service Number of face-to-face client contacts per Cooperative 8,495.00 Extension county faculty full-time equivalent Cooperative Extension Service Number of Continuing Education Units provided to clientele Cooperative Extension Service Number of client contacts per Cooperative Extension county faculty full-time equivalent Enterprise Innovation Institute Number of enterprises and/or stakeholders served Enterprise Innovation Institute Dollars in economic impact generated from each state dollar appropriated Enterprise Innovation Institute Number of jobs created or saved Forestry Cooperative Extension Number of service programs for outreach on forestry conservation Forestry Cooperative Extension Number of public service publications 50,456.00 427,736.00 4,185.00 $151.00 25,344.00 199.00 95.00 Forestry Cooperative Extension Number of service participants per full-time equivalent 1,115.00 Forestry Research Forestry Research Forestry Research Forestry Research Georgia Radiation Therapy Center Georgia Radiation Therapy Center Number of research proposals Extramural funds earned per each state dollar Number of research publications External sponsored research funds generated Number of patients Staff cost per patient 149.00 $1.85 190.00 $5,679,870.00 26,706.00 $81.99 FY 2010 Actual 784.00 7.10 $34,185,305.00 70.00 $3,760,000.00 $309,369.00 33.04% $34.37 N/A 96.00% 91,682.00 2,255,924.00 11,549.00 52,765.00 469,123.00 7,075.00 $214.00 21,376.00 154.00 96.00 1,000.00 162.00 $3.54 172.00 $9,984,734.00 26,252.00 $89.69 FY 2011 Actual 666.00 6.10 $29,734,335.00 88.00 N/A $270,067.00 37.00% $31.47 188,698.00 99.00% 87,140.00 1,420,955.00 8,110.00 43,361.00 433,158.00 9,957.00 $143.00 18,801.00 158.00 110.00 1,361.49 167.00 $3.60 190.00 $9,491,727.00 27,130.00 $92.14 FY 2012 Actual 628.00 6.14 $41,249,428.00 N/A N/A $403,615.00 38.54% $34.86 184,558.00 97.70% 80,797.00 1,391,432.00 9,107.42 37,226.00 330,026.00 8,795.00 $356.00 25,023.00 150.00 100.00 1,160.86 170.00 $3.76 170.00 $9,500,000.00 23,050.00 $100.32 1 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Program Name Georgia Radiation Therapy Center Georgia Tech Research Institute Georgia Tech Research Institute Georgia Tech Research Institute Marine Institute Marine Institute Marine Institute Marine Institute Marine Institute Marine Resources Extension Center Marine Resources Extension Center Description Percentage of Stage I Breast Cancer Patients that are alive 5 years post-diagnosis External sponsored research funds generated FY 2009 Actual 100.00% $205,905,772.00 Dollars of external research funds generated for each dollar of state allocation received Estimated total economic impact of Georgia Tech Research Institute's sponsored funded research and activities Number of "Person Days" spent on research and education Number of "Person Days" delivered per state funded staff member in support of persons conducting research and education at the Marine Institute Number of publications, presentations, and theses Income from short-term visitors (research and education), includes facilities and vessels Citations in the scientific literature this year of UGAMI publications from the previous 5 years Number of interactions with Marine Extension Service coastal marine constituents Number of individuals trained by Marine Extension Services in a Hazard Analysis Critical Control Point course for the safe processing and handling of seafood $29.00 $390,340,000.00 5,143.00 416.00 67.00 $76,615.00 245.00 53,540.00 0.00 Marine Resources Extension Total dollars generated from new commercial $1,377,075.00 Center aquaculture operations including hard clams and oysters Marine Resources Extension Center Medical College of Georgia Hospital and Clinics Medical College of Georgia Hospital and Clinics Medical College of Georgia Hospital and Clinics Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Military College Payments to Georgia Public Telecommunications Commission Average number of persons trained in a Hazard Analysis N/A Critical Control Point seafood safety course per Marine Extension Service faculty Total senior level residency trainees 127.00 Percentage of individual residency training programs accredited Residency program graduation rate 100.00% 99.80% Preparatory school fall enrollment 511.00 Preparatory school state appropriated dollar per student $3,385.00 Preparatory school graduation rate 76.00% Junior college fall enrollment 6,525.00 Junior college state appropriated dollar per student $132.00 Junior college graduation rate 21.00% Number of listeners using Georgia Public Broadcasting 192,400.00 radio resources weekly FY 2010 Actual 100.00% $194,727,862.00 $30.00 $472,240,000.00 6,012.00 523.00 66.00 $80,972.00 262.00 38,241.00 41.00 $1,881,505.00 20.50 109.00 100.00% 96.30% 507.00 $3,176.00 88.00% 5,764.00 $136.00 21.70% 191,000.00 FY 2011 Actual 87.50% $205,495,289.00 $35.00 $508,580,000.00 4,548.00 364.00 68.00 $90,078.00 302.00 23,239.00 40.00 $1,466,003.00 20.00 139.00 97.70% 95.50% 522.00 $3,097.00 90.00% 6,013.00 $129.00 23.50% 198,000.00 FY 2012 Actual 100.00% $306,236,727.00 $53.00 $722,718,676.00 5,765.00 490.64 30.00 $104,203.00 205.00 51,417.00 40.00 $1,668,649.00 20.00 126.00 100.00% 99.22% 513.00 $3,047.00 100.00% 7,456.00 $104.00 22.80% 193,600.00 2 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Program Name Description FY 2009 Actual Payments to Georgia Public Number of unduplicated households viewing Georgia 1,984,200.00 Telecommunications Public Broadcasting T.V. resources monthly Commission Payments to Georgia Public Number of unduplicated visitors using Georgia Public 830,036.00 Telecommunications Broadcasting new media resources annually Commission Payments to Georgia Public Number of media assets downloaded/streamed by 3,445,229.00 Telecommunications education users annually Commission Payments to Georgia Public Percentage of total operating expenditures supported by 56.00% Telecommunications state funding Commission Payments to Georgia Public Cost to raise a dollar $0.49 Telecommunications Commission Public Libraries Number of circulations in Georgia public libraries 47,811,748.00 Public Libraries Percentage of Georgians with a library card 44.00% Public Libraries Total hours the public uses the Internet at Georgia public 15,018,105.00 libraries Public Service/Special Funding Return on investment in terms of external grant and 1.43 Initiatives other funding generated for each state dollar appropriated related to the Georgia Health Sciences University Cardiology Center Special Funding Initiative Public Service/Special Funding Students in Nurse Anesthetist Program 55.00 Initiatives Public Service/Special Funding GHSU/UGA Medical Partnership class size N/A Initiatives Public Service/Special Funding Number of direct extension contacts made at Ft. Valley 37,250.00 Initiatives State University Regents Central Office Employee turnover rate 11.00% Regents Central Office Average number of days to process a payment 22.00 Regents Central Office Number of audit findings 0.00 Regents Central Office Percentage of payments made electronically 37.00% Regents Central Office Total payments processed 6,624.00 Regents Central Office Number of online database searches on GALILEO 38,486,226.00 Regents Central Office Average percent cost increase in health benefits over 9.80% prior year Regents Central Office Number of engagements (assurance, consulting and 166.00 investigation) completed by USG Internal Audits Regents Central Office Percentage of eligible audit organizations with a 29.00% satisfactory peer review Regents Central Office Communicate Key Board Actions/USG News (number of 60.00 news releases) Regents Central Office Number of media inquiries 252.00 Regents Central Office Number of page views on USG webpages (public 1,986,345.00 inquiries) Regents Central Office Number of open records requests 56.00 Regents Central Office Percentage of new and under-represented service 22.00% provider participation for design and construction Regents Central Office Percentage of rented space directly related to unmet 28.56% campus needs Regents Central Office Number of degree programs approved 47.00 Regents Central Office Number of degree programs terminated 5.00 FY 2010 Actual 2,002,336.00 1,049,611.00 4,195,074.00 53.00% $0.61 47,155,895.00 43.00% 13,508,851.00 1.46 60.00 N/A 38,301.00 6.00% 19.00 2.00 55.00% 5,152.00 42,009,934.00 8.20% 259.00 88.00% 68.00 274.00 1,893,249.00 66.00 6.00% 25.14% 49.00 6.00 FY 2011 Actual 2,015,657.00 1,599,137.00 4,868,327.00 47.00% $0.54 48,205,800.00 44.00% 12,189,724.00 2.04 59.00 40.00 38,250.00 16.00% 23.00 1.00 67.00% 4,338.00 47,812,845.00 9.20% 262.00 100.00% 58.00 194.00 1,800,473.00 60.00 3.00% 24.97% 73.00 16.00 FY 2012 Actual 1,953,164.00 2,032,291.00 4,578,744.00 42.00% $0.52 43,529,545.00 43.60% 13,176,228.00 2.76 60.00 80.00 41,104.00 17.00% 28.00 0.00 66.00% 4,207.00 179,331,891.00 5.20% 280.00 100.00% 58.00 321.00 2,105,401.00 96.00 16.00% 26.48% 44.00 277.00 3 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Program Name Regents Central Office Research Consortium Research Consortium Research Consortium Research Consortium Research Consortium Research Consortium Skidaway Institute of Oceanography Skidaway Institute of Oceanography Skidaway Institute of Oceanography Teaching Teaching Teaching Teaching Teaching Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Board of Regents Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Veterinary Medicine Experiment Station Veterinary Medicine Experiment Station Veterinary Medicine Experiment Station Veterinary Medicine Teaching Hospital Veterinary Medicine Teaching Hospital Veterinary Medicine Teaching Hospital Child Care Services Child Care Services Child Care Services Bright from the Start: Georgia Department of Early Care and Learning Child Care Services Description FY 2009 Actual Number of Georgia RCP Optometry students 4.00 completing/graduating from the program Computer Science student credit hours taught 1,401.00 Number of sponsored projects 129.00 Student credit hours per faculty member 467.00 Number of projects per Georgia Electronic Design 8.60 Center faculty Number of Computer Science graduates 40.00 Number of renewed sponsor projects 83.00 Number of papers and presentations presented by 111.00 faculty Additional sponsored and other dollars generated for $3.00 each state dollar Percentage of research grant proposals awarded in each 33.00% fiscal year Number of students enrolled at University System of 282,978.00 Georgia institutions Total sponsored fund revenue (in millions) $1,491.00 System-wide graduation rate 58.97% System-wide retention rate 78.92% In-state tuition affordability ranking for the University 3.00 System of Georgia's public four-year institutions among the 16 member states of the Southern Regional Education Board Total extramural research funding $12,974,890.00 Extramural research dollars generated per state dollar $4.23 Total scientific publications 333.00 Annual caseload 18,840.00 Average net income/case $40.37 Percentage of clients surveyed who rate the services received as good or excellent Average days to respond to category one serious complaints 95.00% TBD Percentage of licensed child care learning centers, 75.00% group day care homes, and family day care homes that are compliant with licensing rules Number of licensing, monitoring, technical assistance, and complaint investigation visits to child care learning centers, group day care homes, and family day care homes each fiscal year in order to increase compliance and raise quality Number of audit findings 14,203.00 0.00 FY 2010 Actual 8.00 828.00 122.00 276.00 8.10 40.00 70.00 146.00 $3.00 43.00% 301,892.00 $1,762.00 59.19% 77.00% 7.00 $15,365,086.00 $5.56 326.00 19,696.00 $32.00 95.00% TBD 81.00% 14,667.00 0.00 FY 2011 Actual 5.00 981.00 122.00 327.00 8.10 27.00 74.00 150.00 $3.00 35.00% 311,442.00 $1,929.00 59.51% 76.59% 7.00 $17,018,986.00 $6.41 354.00 19,801.00 $66.24 95.00% TBD 88.00% 19,019.00 0.00 FY 2012 Actual 7.00 1,089.00 123.00 363.00 8.20 54.00 60.00 148.00 $3.00 37.00% 318,027.00 $1,797.00 60.47% 76.08% N/A $17,460,592.00 $6.93 325.00 20,892.00 $36.98 97.00% 2.00 92.00% 13,045.00 0.00 4 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Program Name Child Care Services Nutrition Nutrition Nutrition Nutrition Pre-Kindergarten Program Pre-Kindergarten Program Pre-Kindergarten Program Pre-Kindergarten Program Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Bright from the Start: Georgia Department of Early Care and Learning Pre-Kindergarten Program Quality Initiatives Quality Initiatives Quality Initiatives Description Percentage of weekly Child Care Subsidy Payments processed electronically FY 2009 Actual N/A FY 2010 Actual N/A FY 2011 Actual N/A FY 2012 Actual 94.00% Number of Child and Adult Care Food Program and Summer Food Service Program agreements 919.00 900.00 911.00 880.00 Number of feeding sites per fiscal year for both the Child 5,851.00 and Adult Care Food Program and Summer Food Service Program, which is a result of further outreach and training efforts Number of meals served per year by providers in the 81,914,007.00 Child and Adult Care Food Program and the Summer Food Service Program Percentage annual increase in the number of Child and 8.00% Adult Care Food Program feeding sites 5,956.00 86,001,243.00 7.00% 6,310.00 85,200,000.00 5.00% 6,280.00 80,667,591.00 0.00% Georgia Pre-Kindergarten program enrollment 78,129.00 81,068.00 82,608.00 82,868.00 Number of children on Pre-Kindergarten waiting list 7,097.00 7,259.00 8,503.00 6,214.00 Percentage of classrooms implementing the Work Sampling System online in order to monitor and report student progress 5.17% Percentage of children enrolled in a Georgia's Pre-K classroom utilizing Work Sampling Online (WSO) rated as "in process" or "proficient" on at least 80% of the Work Sampling System (WSS) Language and Literacy Indicators Percentage of children enrolled in a Georgia's Pre-K classroom utilizing WSO rated as "in process" or "proficient" on at least 80% of the WSS Mathematics indicators Number of compliant licensed early care and education programs that participate in the Quality Rating and Improvement System in order to improve quality N/A N/A 615.00 Percentage of compliant licensed early care and 25.16% education programs that participate in the Quality Rating and Improvement System in order to improve quality Number of unique early learning professionals in the INCENTIVES Program 3,345.00 9.64% N/A N/A 906.00 15.10% 3,324.00 27.00% 94.00% 91.00% 1,411.00 23.99% 1,049.00 53.34% 92.00% 92.00% 751.00 12.00% 1,508.00 5 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Bright from the Start: Quality Initiatives Georgia Department of Early Care and Learning Bright from the Start: Quality Initiatives Georgia Department of Early Care and Learning Commissioner of Enforcement Insurance Commissioner of Enforcement Insurance Commissioner of Fire Safety Insurance Commissioner of Fire Safety Insurance Commissioner of Fire Safety Insurance Commissioner of Fire Safety Insurance Commissioner of Fire Safety Insurance Commissioner of Fire Safety Insurance Commissioner of Industrial Loan Insurance Commissioner of Industrial Loan Insurance Commissioner of Insurance Regulation Insurance Commissioner of Insurance Regulation Insurance Commissioner of Insurance Insurance Regulation Commissioner of Insurance Regulation Insurance Commissioner of Special Fraud Insurance Court of Appeals Court of Appeals Court of Appeals Court of Appeals Court of Appeals Court of Appeals Department of Certificate of Need Appeal Administrative Services Panel Department of Certificate of Need Appeal Administrative Services Panel Department of Fleet Management Administrative Services Department of Fleet Management Administrative Services Description Percentage of early learning and education programs that have improved their level of quality in the Quality Rating and Improvement System FY 2009 Actual N/A Percentage of INCENTIVES Program participants who increased their education level from the initial credential/degree earned 12.50% The number of cases closed with actions 1,163.00 Fines collected $1,252,336.00 Number of inspections conducted 72,291.00 Percentage of mandated inspections completed (June to N/A June) Percentage of inspections conducted that are re- N/A inspections Number of permits and approvals issued 10,398.00 Number of investigations initiated into suspected criminal fires Percentage of arson investigations closed during same fiscal year Dollar amount returned to consumers by noncompliant companies Number of lenders regulated 864.00 100.00% N/A 1,013.00 Number of licensed insurance companies 1,658.00 Funds returned to Georgia consumers through complaint $11,003,326.00 resolution (in dollars) 2013 Budget Team Average number of days to resolve a complaint Review Percentage of domestic insurers that are financially 98.00% stable The number of investigations completed 40.00 Appellate filings Revenue from Appellate Court fees Average caseload per judge for cases filed Number of Certificate of Need appeals filed 3,260.00 $139,544.18 272.00 7.00 FY 2010 Actual N/A 10.00% 1,103.00 $1,289,750.00 66,199.00 N/A N/A 8,899.00 663.00 100.00% N/A 1,019.00 1,658.00 $10,360,877.00 Yes (BT Rec) 98.00% 36.00 3,212.00 $259,633.20 268.00 7.00 FY 2011 Actual N/A 9.26% 1,426.00 $289,256.00 58,401.00 84.00% N/A 8,719.00 779.00 100.00% N/A 1,063.00 1,632.00 $9,271,982.00 98.00% 342.00 3,312.00 $409,161.55 276.00 22.00 FY 2012 Actual N/A 10.10% 1,745.00 $2,529,805.00 56,518.00 77.00% N/A 8,212.00 546.00 100.00% N/A 1,036.00 1,550.00 $7,740,099.00 96.20% 498.00 3,299.00 $139,016.84 275.00 8.00 Number of Certificate of Need hearings held N/A 3.00 4.00 6.00 Average preventative maintenance costs for participating $225.00 vehicles Percentage of state-owned vehicles that participate in the Automotive Resources International motor vehicle maintenance program 16.40% $267.00 29.80% $274.00 30.10% $864.00 30.00% 6 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Fleet Management Administrative Services Department of Fleet Management Administrative Services Description Number of state-owned vehicles that participate in the Automotive Resources International motor vehicle maintenance program Total savings resulting from the state's use of preventative maintenance contract FY 2009 Actual 3,324.00 N/A Department of Human Resources Administrative Services Administration Number of state agencies and entities using the Careers 88.00 Site for job vacancy posting and applicant tracking Department of Human Resources Administrative Services Administration Number of jobs posted each year on Careers.ga.gov 2,234.00 Department of Human Resources Administrative Services Administration Number of applications submitted to job requisitions on 273,323.00 Careers.ga.gov Department of Human Resources Administrative Services Administration Employee customers' overall satisfaction with the Benefits Operations Center 85.00% Department of Human Resources Administrative Services Administration Percentage of eligible employees participating in employee-paid benefits 98.00% Department of Office of State Administrative Number of cases Administrative Services Hearings 36,224.00 Department of Office of State Administrative Number of cases closed Administrative Services Hearings 36,214.00 Department of Office of State Administrative Average number of days to close cases Administrative Services Hearings 28.10 Department of Office of State Administrative Percentage of cases that closed within the 90 days Administrative Services Hearings Federal grants standard 97.40% Department of Office of State Administrative Number of cases per Judge Administrative Services Hearings 3,018.00 Department of Office of State Administrative Average cost per case Administrative Services Hearings $114.00 Department of Office of the State Treasurer Number of active accounts in the Georgia Higher Administrative Services Education Savings Plan 103,824.00 Department of Office of the State Treasurer Number of transactions in the statewide merchant card 2,635,210.00 Administrative Services contract Department of Office of the State Treasurer The return on the state general obligation bond portfolio 1.16 Administrative Services will exceed the return on GaFund 1 Department of Payments to Georgia Aviation Total number of hours flown, public safety hours, natural N/A Administrative Services Authority resource hours, and passenger transportation hours Department of Payments to Georgia Aviation Number of Fire Suppression Mission Requests N/A Administrative Services Authority Supported FY 2010 Actual 4,183.00 N/A 72.00 2,665.00 310,747.00 76.00% 98.00% 35,129.00 27,234.00 36.40 96.90% 2,269.00 $144.00 112,265.00 2,876,312.00 1.99 N/A N/A FY 2011 Actual 5,451.00 N/A 82.00 2,971.00 366,439.00 87.50% 93.00% 36,645.00 36,645.00 37.40 95.90% 1,106.00 $105.00 121,904.00 4,323,290.00 0.85 N/A N/A FY 2012 Actual 7,704.00 N/A 77.00 3,298.00 377,036.00 92.00% 92.00% 40,048.00 40,048.00 39.00 94.20% 3,337.00 $97.60 131,859.00 4,987,972.00 0.51 7,663.00 575.00 7 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Risk Management Administrative Services Department of Risk Management Administrative Services Department of Risk Management Administrative Services Department of Risk Management Administrative Services Department of Risk Management Administrative Services Department of State Purchasing Administrative Services Department of State Purchasing Administrative Services Department of State Purchasing Administrative Services Department of State Purchasing Administrative Services Department of State Purchasing Administrative Services Department of Surplus Property Administrative Services Department of Surplus Property Administrative Services Department of Surplus Property Administrative Services Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Consumer Protection Consumer Protection Consumer Protection Consumer Protection Consumer Protection Consumer Protection Description FY 2009 Actual Trust fund balance funding ratio for the Workers 5.20% Compensation Trust Fund (Funding ratio=Actual funds available vs. Actuarial recommendation of funds that should be available) Trust fund balance funding ratio for the Liability Trust 81.00% Fund (Funding ratio=Actual funds available vs. Actuarial recommendation of funds that should be available) Trust fund balance funding ratio for the Unemployment Trust Fund (Funding ratio=Actual funds available vs. Actuarial recommendation of funds that should be available) Percentage of workers' compensation claims closed in relation to new claims received 69.50% 112.00% Cost avoidance related to workers' compensation N/A settlements Estimated benefits captured through finalizing statewide N/A contracts Number of statewide contracts 75.00 FY 2010 Actual 2.40% 55.20% 0.04% 108.00% $13,447,046.00 N/A 82.00 FY 2011 Actual 2.00% 27.20% 0.06% 102.00% $33,199,720.00 N/A 85.00 FY 2012 Actual 3.00% 20.40% 11.30% 96.00% $10,328,313.00 $23,693,667.00 66.00 Number of agencies using the Team Georgia 5.00 Marketplace application for their procurement processes Number of training participants for the state purchasing 2,778.00 program Percentage of agency contracts completed within six N/A months Total number of surplus property transactions 5,057.00 12.00 5,236.00 N/A 4,398.00 22.00 5,244.00 N/A 5,162.00 31.00 2,474.00 62.50% 5,341.00 Total number of redistribution transactions 366.00 393.00 437.00 389.00 Total value of sales transactions of state surplus property $960,542.00 Number of establishments inspected 152,921.00 Percentage of establishments out of compliance 10.00% warranting follow-up inspection Number of violative samples from regulated food 209.00 products Percentage of non-compliant establishments found to be N/A compliant at follow-up inspection Percentage of inspections completed 63.60% Percentage of food establishments inspected for N/A regulatory compliance $843,515.00 149,503.00 8.00% 142.00 N/A 61.40% N/A $865,117.00 143,345.00 13.00% 154.00 N/A 60.40% 90.00% $1,257,615.00 141,485.00 11.97% 130.00 92.01% 75.75% 87.00% 8 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Agriculture Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Program Name Consumer Protection Consumer Protection Marketing and Promotion Description FY 2009 Actual Percentage of fuel establishments inspected for 74.00% regulatory compliance (based on an 18 month inspection cycle) Percentage of companion animal establishments 62.00% inspected for regulatory compliance Total number of Georgia Grown participants 193.00 Marketing and Promotion Marketing and Promotion Marketing and Promotion Marketing and Promotion Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Payments to Georgia Agricultural Exposition Authority Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Poultry Veterinary Diagnostic Labs Departmental Administration Percentage of total Farmers Market space leased to 97.00% vendors Number of farmers, retailers and wholesalers utilizing the 2,554.00 Atlanta Farmers Market Percentage increase in total sales at the Atlanta 4.00% Farmers' Market Percentage increase in total users of the Atlanta 4.00% Farmers' Market Number of visitors to the National Fair 407,136.00 Percentage of total expenditures funded through selfgenerated funds Gross fair revenues 81.60% $4,231,603.00 Gross event revenues $2,177,795.00 Amount in capital reserves each fiscal year $374,193.00 Number of visitors annually (Fair and non-fair) 777,636.00 Utilization rate 90.40% Number of avian influenza tests provided to poultry growers and hobbyists Number of samples submitted to the poultry lab network yearly for diagnostic testing Number of reported diseases for which monitoring standards are set that are tested for Total number of tests performed 290,658.00 57,904.00 N/A 1,112,663.00 Percentage of Department vendors paid electronically 50.00% Departmental Administration Percentage of application fees and other fees/fines N/A submitted to the Department electronically Financial Institution Supervision Average examination turnaround time for bank and credit 77.00 union examinations (calendar days) Financial Institution Supervision Average report turnaround time for bank and credit union 53.00 examinations (calendar days) Financial Institution Supervision Number of examinations conducted of state-chartered 179.00 banks and credit unions FY 2010 Actual 76.00% 58.00% 213.00 97.00% 2,405.00 N/A N/A 416,706.00 81.70% $3,972,203.00 $2,036,568.00 $543,716.00 808,412.00 83.00% 298,018.00 56,992.00 N/A 1,176,705.00 51.00% 74.00% 123.00 106.00 194.00 FY 2011 Actual 64.00% 60.00% 238.00 97.00% 2,292.00 3.00% 4.00% 465,053.00 87.10% $4,669,479.00 $2,409,693.00 $797,248.00 772,227.00 84.70% 315,954.00 61,134.00 N/A 1,298,629.00 64.00% 85.00% 100.00 76.00 205.00 FY 2012 Actual 70.00% 61.00% 150.00 97.00% 2,593.00 -1.00% 1.00% 439,931.00 87.40% $4,564,016.00 $2,129,032.00 $480,352.00 N/A 83.50% 311,834.00 58,451.00 N/A 1,306,277.00 82.00% 85.00% 73.00 55.00 200.00 9 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Department of Banking and Finance Program Name Description Financial Institution Supervision Number of formal administrative actions outstanding for banks and credit unions Financial Institution Supervision Percentage of problem banks that showed improvement at their next examination Non-Depository Financial Number of risk-based examinations and investigations Institution Supervision conducted Non-Depository Financial Number of administrative actions issued to licensed and Institution Supervision unlicensed entities Non-Depository Financial Mortgage Asset Research Institute Mortgage Fraud Institution Supervision Index (a value greater than 100 indicates more fraud than expected given loan origination volume) Non-Depository Financial Average number of calendar days required to process a Institution Supervision mortgage broker, mortgage lender, or mortgage loan originator license Non-Depository Financial Average number of calendar days required to process a Institution Supervision Money Service Business license or registration FY 2009 Actual 48.00 12.00% 266.00 180.00 159.00 24.00 4.00 Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Adult Addictive Diseases Services Adult Addictive Diseases Services Adult Addictive Diseases Services Adult Addictive Diseases Services Adult Addictive Diseases Services Adult Addictive Diseases Services Adult Developmental Disabilities Services Adult Developmental Disabilities Services Adult Developmental Disabilities Services Number of clients served in community-based N/A detoxification and crisis services Number of clients served in community-based treatment N/A and recovery services Percentage of clients discharged from crisis or N/A detoxification programs who receive follow-up behavioral health services within 14 days Percentage of clients not returning for new services N/A within 90 days of discharge Percentage of women successfully completing treatment N/A in a Ready for Work program Percentage of clients active in treatment 90 days after N/A beginning non-crisis stabilization services Persons served in community-based adult developmental disabilities services 14,518.00 Average Mobile Crisis Team response time (in hours) N/A Number of Georgia consumers on waiting list for waivers 3,180.00 as of June 30 FY 2010 Actual 64.00 0.00% 224.00 287.00 115.00 36.00 5.00 7,297.00 N/A N/A N/A N/A N/A 16,657.00 N/A 4,190.00 FY 2011 Actual 75.00 2.00% 107.00 726.00 66.00 14.00 4.00 7,722.00 N/A 33.00% N/A N/A N/A 17,453.00 1.50 5,972.00 FY 2012 Actual 75.00 7.00% 235.00 391.00 36.00 18.00 3.00 7,522.00 24,062.00 32.00% 89.00% 22.10% 19.00% 16,348.00 1.50 6,673.00 10 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Program Name Adult Developmental Disabilities Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Forensic Services Adult Mental Health Services Description Number of developmental disabilities consumers transitioned from Georgia's state hospitals to the community Number of adult pretrial evaluations completed for superior or state courts FY 2009 Actual 128.00 2,253.00 Percentage of incompetent to stand trial clients N/A completing restoration who were opined to be competent Percentage of outpatient evaluations completed within 45.00% 45 days of court order Number of outpatient evaluations completed 2,126.00 Number of inpatient pretrial evaluations, incompetent to 1,136.00 stand trail evaluations, civil commitment evaluations and annual reviews completed Number of individuals declared incompetent to stand trial N/A who completed restoration Median length of stay in years of civilly committed ISTS 4.80 and NGRIs in state hospital on last day of fiscal year Number of long-term discharges as a percentage of total 28.00% long-term forensic clients on the forensic census Number served in community integration home and supervised apartments 97.00 Number on conditional release on last day of fiscal year 111.00 Number of long-term discharges readmitted to hospital 2,253.00 within 180 days Number adult mental health consumers served in state 7,489.00 facilities FY 2010 Actual 246.00 2,130.00 71.00% 49.00% 2,002.00 1,189.00 363.00 4.70 26.00% 96.00 123.00 2,130.00 7,312.00 FY 2011 Actual 192.00 2,070.00 73.00% 56.00% 1,982.00 1,238.00 337.00 5.30 29.00% 97.00 136.00 2,070.00 6,331.00 FY 2012 Actual 168.00 2,064.00 72.00% 38.00% 1,927.00 1,044.00 361.00 5.50 30.00% 100.00 137.00 2,064.00 5,601.00 11 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Program Name Adult Mental Health Services Description FY 2009 Actual Percentage of adult mental health consumers served in 9.00% state facilities Adult Mental Health Services Number of homeless individuals in adult community N/A mental health services who obtain stable housing while enrolled in services Adult Mental Health Services Percentage of homeless individuals in adult community N/A mental health services who obtain stable housing while enrolled in services Adult Mental Health Services Number of assertive community treatment participants N/A that are re-admitted two or more times to a state psychiatric hospital Adult Mental Health Services Percentage of people enrolled in supportive employment 34.97% who are competitively employed Adult Nursing Home Services Persons served in adult nursing home services 165.00 Adult Nursing Home Services National Association of State Mental Health Program 0.29 Directors Research Institute, Inc. client injury rate per 1,000 inpatient days Adult Nursing Home Services Medication error rate per 1000 inpatient days 0.39 Adult Nursing Home Services Percentage of clients with pressure ulcers N/A Child and Adolescent Addictive Number of youth served in community-based addictive 976.00 Diseases Services disease services Child and Adolescent Addictive Average number of business days from completion of N/A Diseases Services behavioral health assessment/referral (authorization) for treatment, to the first day youth participates in service (encounter) Child and Adolescent Addictive Percentage of youth who abstained from use or 45.00% Diseases Services experienced a reduction in use while in treatment Child and Adolescent Developmental Disabilities Persons served in community-based child and adolescent developmental disabilities programs 2,518.00 FY 2010 Actual 7.00% N/A N/A N/A 29.00% 162.00 0.35 1.12 N/A 1,102.00 N/A N/A 2,427.00 FY 2011 Actual 5.00% N/A N/A N/A N/A 167.00 0.87 1.46 N/A 1,121.00 N/A 55.80% 2,748.00 FY 2012 Actual 5.00% 1,674.00 35.00% 159.00 34.00% 154.00 0.42 1.58 13.00% 1,197.00 12.00 58.00% 3,089.00 12 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Program Name Child and Adolescent Developmental Disabilities Description Number of children and adolescents receiving family support services for the first time FY 2009 Actual N/A Child and Adolescent Developmental Disabilities Percentage of children and adolescents with N/A developmental disabilities who received family supports for the first time Child and Adolescent Forensic Total number of evaluations completed on juveniles in 1,280.00 Services juvenile or superior court Child and Adolescent Forensic Percentage of juvenile court evaluations completed Services within 30 days of receipt of the court order 48.00% Child and Adolescent Forensic Percentage of juvenile judges reporting forensic N/A Services evaluations were helpful to court proceedings Child and Adolescent Mental Number of youth diverted from psychiatric residential N/A Health Services treatment facilities to community based alternatives Child and Adolescent Mental Number of youth served in community mental health N/A Health Services clubhouses that did not escalate to intensive family intervention services Child and Adolescent Mental Youth served in community-based child and adolescent N/A Health Services mental health programs Child and Adolescent Mental Number of days from completion of behavioral health N/A Health Services assessment/referral to treatment, to the first day youth participates in service(s) Departmental Administration - Number of class hours of training delivered to N/A Behavioral Health Department of Behavioral Health and Developmental Disabilities staff Departmental Administration Behavioral Health Departmental Administration Behavioral Health Percentage of accounts payable-contract payment N/A requests entered into PeopleSoft within 3 business days of the request being submitted to Department of Behavioral Health and Developmental Disabilities accounts payable Number of psychiatrists recruited and hired to staff N/A Department of Behavioral Health and Developmental Disabilities locations around the state Direct Care Support Services Number of face to face admission evaluations performed 18,103.00 by the state hospitals FY 2010 Actual N/A N/A 1,174.00 43.00% N/A N/A N/A N/A N/A N/A N/A N/A 15,323.00 FY 2011 Actual N/A N/A 1,220.00 50.00% N/A 300.00 N/A N/A N/A N/A N/A 7.00 14,128.00 FY 2012 Actual 1,434.00 64.00% 1,232.00 39.00% 92.00% 723.00 92.00 37,019.00 13.00 195,405.00 96.00% 13.00 9,730.00 13 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Program Name Direct Care Support Services Direct Care Support Services Description Percentage of admission evaluation referrals to state hospitals that receive a disposition (acceptance or denial) response within 4 hours of receipt of referral FY 2009 Actual N/A Percentage of people who present for admission N/A evaluation at a state hospital whose hospital admission was avoided as a result of their being served in a Department of Behavioral Health and Developmental Disabilities hospital 23 hour observation program Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Behavioral Health and Developmental Disabilities Department of Community Affairs Georgia Council on Developmental Disabilities Georgia Council on Developmental Disabilities Georgia Council on Developmental Disabilities Number of people with developmental disabilities, family N/A members and people without disabilities involved in Georgia Council on Developmental Disabilities efforts Percentage of people with developmental disabilities N/A who feel they are more independent, productive, included and integrated in communities and self determined in their lives as a result of Georgia Council on Developmental Disabilities initiatives Number of people with developmental disabilities who N/A feel more involved and welcomed in their communities Sexual Offender Review Board Number of cases completed by each evaluator each month 18.00 Sexual Offender Review Board Number of sexual offender cases leveled/completed 641.00 Sexual Offender Review Board Average amount of time it takes to complete each case N/A (in hours) Substance Abuse Prevention Number of persons served in community-based prevention programs 335,155.00 Substance Abuse Prevention Percentage of prevention payments reviewed and N/A processed within 5 business days Substance Abuse Prevention Percentage of persons served in community-based prevention programs via an evidence-based program/strategy/policy 46.00% Substance Abuse Prevention Percentage of adults 18-24 who report binge drinking in 11.40% the past month (based on Behavioral Risk Factor Surveillance System Survey data) Building Construction Number of building code clarifications/technical assistance provided to public and private sector customers per consultant 1,021.00 FY 2010 Actual N/A N/A N/A N/A N/A 19.00 690.00 N/A 267,514.00 N/A 61.00% 18.10% 886.00 FY 2011 Actual N/A N/A N/A N/A N/A 26.00 910.00 8.50 200,000.00 N/A 50.00% 16.60% 713.00 FY 2012 Actual 94.00% 37.00% 230.00 82.00% 38.00 40.00 1,427.00 5.50 600,000.00 80.00% 34.00% N/A 897.00 14 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Program Name Building Construction Building Construction Building Construction Coordinated Planning Coordinated Planning Coordinated Planning Coordinated Planning Departmental Administration Departmental Administration Departmental Administration Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Federal Community and Economic Development Programs Homeownership Programs Homeownership Programs Homeownership Programs Payments to Georgia Environmental Finance Authority Description Number of building insignias issued FY 2009 Actual 6,480.00 Average number of staff consultants 4.00 Number of State Minimum Standard Codes reviewed, amended, and adopted by the State Percentage of local comprehensive plans and similar reviews completed within designated 30-day timeframe 8.00 100.00% Number of plans reviewed 570.00 Average number of days to review local comprehensive N/A plans Plan Implementation Rate: Percentage of local N/A government work program items actually implemented Number of audit findings 0.00 Number of rental assistance checks mailed out 82,777.00 Cycle Time - Number of days from requisition to N/A purchase order dispatch Amount of private investment leveraged for Appalachian $84,500,000.00 Regional Commission economic development projects Percentage of member slots filled 98.00% Number of hours served 472,705.00 Percentage of earned Education Awards 70.00% Number of member slots filled 378.00 Number of persons who benefit from local government 62,125.00 community development activities financed through the state Community Development Block Grant program Percentage of Community Development Block Grant project recipients who are low to moderate income pursuant to the national objective Number of Georgia Dream First Mortgage loans purchased Number of people who receive pre-purchase, post purchase, or foreclosure prevention counseling Georgia Dream foreclosure rates that are lower than state's foreclosure rate as measured by the Mortgage Bankers Association of America Number of loans approved 86.00% 730.00 3,604.00 2.55% 36.00 FY 2010 Actual 6,289.00 4.00 6.00 100.00% 457.00 N/A N/A 0.00 82,889.00 N/A $105,000,000.00 97.00% 431,282.00 80.00% 409.00 62,627.00 95.00% 644.00 3,464.00 1.58% 89.00 FY 2011 Actual 3,522.00 4.00 5.00 100.00% 367.00 N/A N/A 0.00 82,152.00 N/A $171,000,000.00 100.00% 582,641.00 77.00% 523.00 52,422.00 87.00% 1,461.00 3,796.00 2.00% 53.00 FY 2012 Actual 3,332.00 3.00 6.00 92.00% 320.00 15.00 N/A 0.00 78,230.00 12.00 $89,700,000.00 89.00% 502,537.00 89.00% 947.00 50,129.00 90.00% 1,053.00 4,175.00 3.38% 51.00 15 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Program Name Payments to Georgia Environmental Finance Authority Payments to Georgia Environmental Finance Authority Payments to Georgia Environmental Finance Authority Payments to Georgia Regional Transportation Authority Description Value of loans approved (in millions) FY 2009 Actual $220.00 Community debt service savings realized by utilizing $35,173,549.00 Georgia Environmental Finance Authority's loan program Number of communities assisted 44.00 Number of Xpress riders 2,324,603.00 Payments to Georgia Regional Total Xpress passenger fare revenue recovery Transportation Authority 35.10% Payments to Georgia Regional Number of passenger miles traveled on Georgia Transportation Authority Regional Transit Authority Xpress buses 57,324,710.00 Payments to Georgia Regional Percentage of riders that travel more than10 miles per 97.20% Transportation Authority trip Payments to Georgia Regional Number of vanpool riders Transportation Authority 1,077,332.00 Payments to OneGeorgia Number of jobs created or retained N/A Authority Payments to OneGeorgia Total value of grants and loans awarded N/A Authority Payments to OneGeorgia Dollar amount of private investment leverage per N/A Authority grant/loan dollar Regional Services Number of Team Georgia resource consultations N/A Regional Services Regional Services Regional Services Rental Housing Programs Number of Georgia Academy for Economic Development sessions held Information distribution/gathering activities for Georgia Housing Search, Project Homeless Count and other programs. Number of communities adopting a Community Improvement Strategy Number of Georgia residents served 15.00 N/A 15.00 4,502.00 Rental Housing Programs Rental Housing Programs Number of jobs created (based on National Homebuilders model of 1.5 jobs per unit) Number of housing choice vouchers under contract 2,814.00 15,455.00 Rental Housing Programs Section Eight management assessment program rating 90.00% Research and Surveys Research and Surveys Percentage of all cities and counties meeting all state reporting requirements Number of local governments and authorities to whom technical accounting/financial technical assistance is made available by phone, email, and onsite 91.00% 267.00 FY 2010 Actual $199.00 $24,153,632.00 92.00 2,104,938.00 33.30% 51,907,771.00 97.70% 1,146,053.00 N/A N/A N/A 90.00 15.00 96.00 12.00 6,600.00 4,125.00 15,309.00 97.00% 91.00% 546.00 FY 2011 Actual $232.00 $24,319,626.00 56.00 2,185,357.00 34.30% 53,890,904.00 97.80% 1,131,065.00 N/A N/A N/A 80.00 15.00 90.00 14.00 6,120.00 3,825.00 15,778.00 100.00% 90.00% 533.00 FY 2012 Actual $135.00 $16,853,498.00 34.00 2,371,773.00 35.70% 58,487,922.00 98.30% 1,152,049.00 3,438.00 $20,969,638.00 $33.00 156.00 15.00 138.00 12.00 5,585.00 3,491.00 15,072.00 100.00% 88.00% 562.00 16 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Affairs Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Program Name Research and Surveys Description Number of city/county Report of Local Government Finance Reports Government Management Indicators surveys processed within 10 business days FY 2009 Actual 1,252.00 Special Housing Initiatives Special Housing Initiatives Special Housing Initiatives Number of individuals served by the state's homeless and special needs housing programs Percentage of individuals achieving housing stability through the state's homelessness prevention and rapid re-housing program. This program ended. All federal funds have been expended. Units listed on GeorgiaHousingSearch.org 146,440.00 N/A 116,077.00 State Community Development Number of new Main Street/Better Hometown cities 3.00 Programs State Community Development Net new jobs created in Georgia Main Street/Better 2,616.00 Programs Hometown cities State Community Development Customer service satisfaction rating 90.00% Programs State Economic Development Number of jobs created or retained 9,181.00 Programs State Economic Development Total Value of grants and loans awarded $3,351,948.00 Programs State Economic Development Dollar amount of private investment leverage per N/A Programs grant/loan dollar Departmental Administration Increase the number of program integrity reviews aimed N/A and Program Support at identifying waste, fraud and abuse by 5% incrementally over the next three years starting with FY14 Departmental Administration Balance in the other post employee benefits fund. FY $170,738,260.00 and Program Support 2012 Pending Departmental Administration Percentage of employees that received proven initials N/A and Program Support and annual training in required courses (ex. Ethics, Open Records, HIPAA Privacy, and Security). Data available September 2012 Georgia Board for Physician Percentage of payments processed within 10 days of N/A Workforce: Board receiving invoice Administration Georgia Board for Physician Number of page views of agency website for physician N/A Workforce: Board workforce data Administration Georgia Board for Physician Number of reports distributed electronically or by other N/A Workforce: Board means Administration Georgia Board for Physician Percentage of residency program graduates practicing 67.30% Workforce: Graduate Medical family medicine in Georgia FY2012. (Data lagged by Education one fiscal year) Georgia Board for Physician Total number of residents in training at Georgia's 1,963.00 Workforce: Graduate Medical Graduate Medical Education programs (filled positions) Education Georgia Board for Physician Percentage of residents funded under contract vs. total 59.00% Workforce: Graduate Medical residents in Georgia's Graduate Medical Education Education programs FY 2010 Actual 1,252.00 109,269.00 95.00% 155,080.00 N/A 2,400.00 95.00% 11,349.00 $56,345,193.00 $670.00 N/A $244,000.00 N/A N/A N/A N/A 64.70% 2,006.00 58.00% FY 2011 Actual 1,240.00 64,780.00 97.00% 173,150.00 2.00 3,006.00 97.00% 7,604.00 $73,233,160.00 $61.00 N/A N/A 100.00% 86.00% 10,075.00 4,651.00 63.40% 2,046.00 58.00% FY 2012 Actual 1,385.00 78,243.00 99.00% 175,279.00 2.00 3,303.00 95.00% 8,762.00 $45,003,966.00 $64.00 N/A N/A N/A 87.00% 13,954.00 884.00 N/A 2,069.00 58.00% 17 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Program Name Description FY 2009 Actual Georgia Board for Physician Percentage of graduates entering core specialties (family 61.00% Workforce: Mercer School of medicine, internal medicine, pediatrics, ob/gyn, or Medicine Grant general surgery) Georgia Board for Physician Number of medical students enrolled at Mercer 282.00 Workforce: Mercer School of University School of Medicine Medicine Grant Georgia Board for Physician State funding per medical student $81,285.00 Workforce: Mercer School of Medicine Grant Georgia Board for Physician Percentage of graduates entering core specialties (family 75.00% Workforce: Morehouse School medicine, internal medicine, pediatrics, ob/gyn, or of Medicine Grant general surgery) Georgia Board for Physician Number of medical students enrolled at Morehouse 217.00 Workforce: Morehouse School School of Medicine of Medicine Grant Georgia Board for Physician State funding per medical student N/A Workforce: Morehouse School of Medicine Grant Georgia Board for Physician Percentage of Scholarship recipients beginning service 71.00% Workforce: Physicians for Rural obligation (versus default rate) Areas Georgia Board for Physician Number of students/physicians receiving support 59.00 Workforce: Physicians for Rural Areas Georgia Board for Physician Percentage of rural counties with physicians in active N/A Workforce: Physicians for Rural practice Areas Georgia Board for Physician Percentage of participants in country doctor scholarship N/A Workforce: Physicians for Rural program remaining in Georgia to practice after Areas completing their obligation (both rural and urban areas) Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Number of Georgia residents enrolled in Emory medical 151.00 School Percentage of UME graduates entering primary care residency from Emory Medical School 49.00% Number of Georgia residents enrolled in Mercer Medical 273.00 School Percentage of UME graduates entering primary care residency from Mercer Medical School 61.00% Percentage of UME graduates entering primary care residency from Morehouse School of Medicine 75.00% Number of Georgia residents enrolled in Morehouse School of Medicine 129.00 Average amount of UME funds per Georgia resident attending medical school at Emory Medical School $5,878.00 FY 2010 Actual 55.00% 312.00 $69,283.00 64.00% 213.00 N/A 78.00% 49.00 N/A 79.00% 163.00 50.00% 312.00 55.00% 64.00% 127.00 $5,413.00 FY 2011 Actual 58.00% 351.00 $59,119.00 71.00% 223.00 N/A 100.00% 48.00 N/A N/A 164.00 56.00% 351.00 53.00% 70.00% 125.00 $4,833.00 FY 2012 Actual 55.00% 387.00 $52,119.00 66.00% 230.00 N/A 42.00 99.10% 184.00 56.00% 387.00 54.00% 48.00% 122.00 $4,033.00 18 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Program Name Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Board for Physician Workforce: Undergraduate Medical Education Georgia Composite Medical Board Georgia Composite Medical Board Georgia Composite Medical Board Georgia Composite Medical Board Health Care Access and Improvement Health Care Access and Improvement Health Care Access and Improvement Healthcare Facility Regulation Healthcare Facility Regulation Healthcare Facility Regulation Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Aged, Blind and Disabled Medicaid: Low-Income Medicaid Description Average amount of UME funds per Georgia resident attending medical school at Mercer Medical School FY 2009 Actual $6,042.00 Average amount of UME funds per Georgia resident attending medical school at Morehouse School of Medicine Percentage of Emory Medical School UME graduates entering residency in Georgia $5,662.00 38.00% Percentage of Mercer Medical School UME graduates 29.00% entering residency in Georgia Percentage of Morehouse School of Medicine UME graduates entering residency in Georgia 20.00% Number of initial licensure applications (all professions) 3,158.00 reviewed and approved Number of complaints against licensees (all professions) 1,923.00 received Percentage of initial applicants for physician licenses 66.60% licensed within 70 days of receipt Percentage of complaints against licensees resolved 60.90% within 120 days of receipt Number of Georgians served by Department of 282,929.00 Community Health's safety net programs and grants Percentage of Certificate of Need applications reviewed 100.00% within 120 days Number of health care providers who have attested to N/A adopting, implementing, or upgrading certified Electronic Health Record technology in Georgia Percentage of applicable health care facility inspection N/A results posted to the website within 30 days of inspection exit. Percentage of surveys closed within the required N/A timeframe Percentage of state licensed health care facilities who N/A have survey results posted on the DCH website. Number of Aged, Blind and Disabled enrollees 409,801.00 Cost per member per month for Aged, Blind, and Disabled enrollees Number of full benefit dual eligibles enrolled $769.41 138,795.00 Average time for provider payment of clean claims by the 10.40 care management organizations (in days) Percentage of Long Term Care expenditures for Home 39.30% and Community Based Waiver Services versus institutional expenditures Number of full benefit dual eligibles enrolled per 1000 102.06 members Number of Aged, Blind, and Disabled enrollees per 1000 301.34 Medicaid members Number of low-income Medicaid enrollees 950,144.00 FY 2010 Actual $5,248.00 $6,228.00 34.00% 33.00% 27.00% 2,958.00 2,155.00 55.90% 55.60% 115,842.00 100.00% N/A N/A 96.00% N/A 422,661.00 $787.00 136,750.00 8.00 41.10% 93.89 290.18 1,033,908.00 FY 2011 Actual $4,197.00 $5,219.00 32.00% 22.00% 28.00% 3,357.00 2,195.00 55.70% 58.00% 79,390.00 100.00% 262.00 94.00% 93.00% 57.00% 433,072.00 $807.81 135,869.00 7.50 43.00% 90.74 289.22 1,064,301.00 FY 2012 Actual $3,563.00 $5,005.00 29.00% 24.00% 22.00% 3,436.00 1,849.00 49.80% 39.90% 66,825.00 100.00% 782.00 94.00% 94.00% 65.00% 447,118.00 $834.91 135,729.00 6.70 45.00% 88.46 291.41 1,087,234.00 19 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Community Health Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Program Name Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid Medicaid: Low-Income Medicaid PeachCare Description FY 2009 Actual Low-income Medicaid members per 1000 Medicaid 698.66 members Cost per member per month for low-income Medicaid $253.92 enrollees Number of emergency room visits for selected non- 110.50 emergent care diagnoses per 1000 members Number of Health plan Employer Data and Information 32.00 Set/National Committee for Quality Assurance quality metrics monitored Percentage of Health plan Employer Data and 25.00% Information Set/National Committee for Quality Assurance quality metrics meeting or exceeding the 50th percentile Percentage of Medicaid eligible population not enrolled 17.00% Percentage of members in Georgia Families receiving recommended immunizations by their 3rd birthday (Medicaid and PeachCare) (Note: FY11 data based on claims data, instead of medical record review.) 32.80% PeachCare PeachCare PeachCare Percentage of members in Georgia Families 12 months - 86.30% 19 years who had a visit with a primary care physician (Medicaid and PeachCare) Percentage of pharyngitis members receiving a group A 65.60% strep test Number of PeachCare Enrollees 205,096.00 State Health Benefit Plan Percentage reduction in low birth weight babies in State N/A Health Benefit Plan (target = 0.9% annual reduction) State Health Benefit Plan State Health Benefit Plan State Health Benefit Plan State Health Benefit Plan Bainbridge Probation Substance Abuse Treatment Center Bainbridge Probation Substance Abuse Treatment Center County Jail Subsidy County Jail Subsidy Percentage of beneficiaries of State Health Benefit Plan N/A who have received a preventative cervical cancer screening Percentage of beneficiaries of State Health Benefit Plan N/A who have received a preventative breast cancer screening Percentage of emergency room visits that are non- 13.50% emergent Number of State Health Benefit Plan members assessed 38,546.00 a tobacco use surcharge Three-year felony reconviction rate 25.34% Number of General Educational Development (GED) diplomas received 80.00 Number of incomplete sentencing packets returned to counties for completion Number of prisoner sentencing packets processed 1,841.00 22,580.00 Departmental Administration Number of payments processed 60,037.00 Departmental Administration Percentage of payments made electronically 66.41% FY 2010 Actual 709.82 $242.32 126.80 34.00 35.00% 16.00% 35.50% 86.30% 66.40% 201,942.00 N/A N/A N/A 13.10% 33,890.00 28.62% 54.00 1,667.00 26,807.00 56,256.00 72.99% FY 2011 Actual 710.78 $251.82 N/A 34.00 N/A 16.00% 24.80% 87.60% 67.50% 199,504.00 7.34% N/A N/A 13.10% 35,062.00 29.48% 115.00 1,879.00 26,282.00 57,826.00 86.74% FY 2012 Actual 708.58 $256.72 56.57 38.00 39.00% 16.00% 79.50% 84.40% 72.20% 202,224.00 6.90% 37.73% 39.82% N/A N/A 26.60% 67.00 2,435.00 27,277.00 54,791.00 87.79% 20 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Department of Corrections Program Name Departmental Administration Departmental Administration Detention Centers Detention Centers Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Food and Farm Operations Health Health Health Health Offender Management Offender Management Parole Revocation Centers Parole Revocation Centers Parole Revocation Centers Private Prisons Private Prisons Private Prisons Probation Supervision Probation Supervision Probation Supervision Probation Supervision Description Number of audit findings (calendar year data) FY 2009 Actual 2.00 Agency turnover rate 14.53% Three-year felony reconviction rates 25.00% Number of GED diplomas received 235.00 Cost per day per offender (food only) $1.48 Percentage of annual food requirement produced through farm Total revenue from food and commodities produced 41.57% $3,220,780.00 Savings across state agencies from commodities $4,317,841.00 produced vs. purchased Profit from sales used to offset GDC food service costs $1,081,793.00 Number of offenders served medical meals. 10,195.00 Number of offenders requiring special diets. 10,195.00 Total daily health cost per inmate, including physical $11.86 health, mental health, dental care Number of telemedicine treatment/consultation hours per 329.20 year Number of facilities using telemedicine services 65.00 Percentage of facilities using telemedicine services 90.00% Total number of admissions 20,737.00 Total number of releases 20,656.00 Annual occupancy rate 94.00% Number of GED diplomas received 33.00 Percentage of security audits successfully passed by the 95.00% centers Annual occupancy rate. (Note: Two private prisons 99.00% opened in FY2012.) Three-year felony reconviction rate 31.00% Number of GED diplomas received 312.00 Three-year felony reconviction rates 20.00% Value of community service provided to local communities Employment rate for employable probationers $9,217,382.70 71.20% Number of probationers receiving residential substance 3,245.00 abuse treatment FY 2010 Actual 3.00 14.55% 26.00% 264.00 $1.41 41.98% $4,021,939.00 $5,200,358.00 $919,160.00 9,847.00 9,847.00 $12.29 354.00 53.00 90.00% 19,366.00 20,537.00 96.00% 63.00 87.00% 93.00% 30.70% 204.00 22.00% $11,662,958.64 72.80% 3,634.00 FY 2011 Actual 3.00 17.92% 24.60% 263.00 $1.54 42.61% $4,699,021.00 $5,509,793.00 $940,980.00 9,613.00 9,613.00 $11.42 290.90 68.00 90.00% 21,113.00 21,385.00 95.00% 10.00 91.00% 97.00% 30.67% 178.00 22.11% $10,994,264.25 70.50% 3,083.00 FY 2012 Actual N/A 18.65% 26.43% 253.00 $1.57 42.00% $6,139,771.00 $6,084,818.00 $1,718,608.00 10,622.00 10,622.00 $11.27 273.90 46.00 80.00% 21,402.00 19,947.00 93.90% 19.00 97.00% 82.90% 27.81% 82.00 23.00% $11,109,358.00 65.27% 3,200.00 21 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Probation Supervision Corrections Department of Probation Supervision Corrections Department of State Prisons Corrections Department of State Prisons Corrections Department of State Prisons Corrections Department of Transition Centers Corrections Department of Transition Centers Corrections Department of Transition Centers Corrections Department of Defense Military Readiness Department of Defense Military Readiness Department of Defense Military Readiness Department of Defense Military Readiness Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Defense Youth Educational Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Customer Service Support Customer Service Support Customer Service Support Customer Service Support Customer Service Support License Issuance License Issuance Description Number of probationers completing substance abuse treatment in Day Reporting Centers Percentage of probationers passing mandatory drug tests Three-year felony reconviction rates FY 2009 Actual 306.00 73.00% 29.00% Number of GED diplomas received 1,557.00 Number of inmates completing vocational training/certificates earned. Annual occupancy rate 3,673.00 97.00% Three-year felony reconviction rates 20.00% Successful Completion of Transition Center Programming Percentage of successful responses within 24 hours to an "Alert Notice" by the Georgia Emergency Management Agency and the Army/Air National Guard Command Post Number of State Defense Force volunteer man-days for state and community support Percentage of requests where information was successfully and accurately provided in response to inquiries from the media and other interested parties Cumulative percentage of Readiness Centers Renovated (per calendar year) Number of at-risk youth graduating from the Youth Challenge Academy Average state cost per cadet N/A 100.00% N/A 100.00% 65.08% 851.00 $5,265.00 Percentage of Youth Challenge Academy graduates that 73.00% earn their General Education Diploma Percentage of graduates that meet Department of 78.00% Defense standard for success 6 months after graduation Percentage of graduates who could not be contacted at 4.00% 6 months Employee turnover rate 10.00% Number of audit findings 0.00 Percentage of payments made electronically 12.60% Total payments processed 14,340.00 Average number of days to process payments (vendor) 5.40 Number of Customer Service Center customers served 2,884,763.00 Percentage of Customer Service Center customers served within 30 minutes or less (target 95%) 97.00% FY 2010 Actual 538.00 76.00% 28.00% 1,510.00 3,418.00 96.00% 18.10% N/A 100.00% N/A 100.00% 69.35% 833.00 $5,379.00 69.00% 71.00% 16.00% 12.00% 1.00 14.80% 10,630.00 4.70 2,255,719.00 78.00% FY 2011 Actual 657.00 79.00% 27.50% 1,620.00 3,464.00 96.80% 18.00% 79.00% 100.00% 36,704.00 100.00% 80.65% 887.00 $3,474.00 69.00% 70.00% N/A 21.00% 0.00 15.00% 10,210.00 4.10 3,111,958.00 75.00% FY 2012 Actual 707.00 78.40% 27.41% 839.00 3,230.00 97.10% 19.73% 67.10% 100.00% N/A 100.00% 96.55% 870.00 $3,508.00 70.95% 79.00% N/A 20.00% 0.00 23.00% 10,921.00 5.10 3,297,311.00 70.00% 22 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Driver Services Program Name License Issuance Department of Driver License Issuance Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance License Issuance Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services Department of Driver Services License Issuance License Issuance License Issuance Regulatory Compliance Regulatory Compliance Regulatory Compliance Department of Driver Regulatory Compliance Services Department of Departmental Administration Economic Development Department of Departmental Administration Economic Development Description Percentage of permanent documents mailed to Customer Service Center customers within 14 days of issuance of the interim document Percentage of permanent documents mailed to customers within 14 days through Online services processing Total number of customer calls to the Contact Center FY 2009 Actual N/A N/A 1,522,020.00 Percentage of customer calls to the Contact Center 63.00% answered within 3 minutes or less (target 85%) Percentage of Contact Center customer calls abandoned 19.80% Total number of citations processed by Records N/A Management Percentage of citations processed by Records N/A Management (target is 10 days) Percentage of audited Records Management files found N/A to be accurate Total number of commercial drivers license exams 830.00 monitored Number of commercial drivers license exams monitored 3.90 per staff Percentage of compliant commercial drivers license test 99.10% administrators Number of students enrolled in motorcycle safety 8,311.00 program classes Reduction in issuance process time due to motorcycle N/A safety class participation (in hours) Percentage of students passing exam following 83.00% motorcycle safety program class Total number of License, Commercial Driver's License, 941,516.00 Motor Cycle License or Identification Card renewals requested Percentage of fraud cases completed within 60 days 65.00% (target 70%) Percentage of drivers license fraud investigations 100.00% resulting in a fraud case Number of drivers license fraud and internal affairs 744.00 cases investigated Total number of driver safety programs regulated, e.g. 735.00 driver training, DUI schools Total number of students enrolled in Online Alcohol and N/A Drug Awareness Programs Average number of days for Regulatory Compliance N/A programs that are out of compliance to become compliant Percentage of regulated programs in compliance 90.00% Process all accounting, budgetary, procurement and N/A information technology requests in a timely and efficient manner Meet all regulatory reporting timelines and requirements N/A FY 2010 Actual N/A N/A 1,341,427.00 51.00% 27.10% 391,228.00 77.50% N/A 623.00 3.20 98.50% 6,076.00 2,851.00 88.00% 302,157.00 58.00% 91.00% 1,780.00 768.00 N/A 32.90 94.00% N/A N/A FY 2011 Actual 97.40% 77.00% 1,408,736.00 44.00% 28.50% 291,940.00 99.10% N/A 561.00 2.80 94.30% 6,717.00 3,044.00 85.00% 884,048.00 60.00% 91.00% 2,180.00 790.00 5,917.00 5.75 93.00% N/A N/A FY 2012 Actual 97.50% 78.70% 1,503,242.00 68.00% 17.00% 154,885.00 99.00% 84.00% 549.00 2.80 95.90% 7,239.00 3,359.00 87.00% 1,018,457.00 41.00% 92.00% 2,282.00 829.00 8,423.00 3.00 85.00% N/A N/A 23 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Film, Video, and Music Economic Development Department of Film, Video, and Music Economic Development Department of Film, Video, and Music Economic Development Department of Film, Video, and Music Economic Development Department of Film, Video, and Music Economic Development Department of Film, Video, and Music Economic Development Department of Georgia Council for the Arts Economic Development Department of Georgia Council for the Arts Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Global Commerce Economic Development Department of Innovation and Technology Economic Development Department of Innovation and Technology Economic Development Department of Innovation and Technology Economic Development Description Amount of new direct capital investment into the state (millions) Number of new projects initiated FY 2009 Actual $521.00 308.00 Number of work days created by film and television production for Georgians Number of leads scouted with producers 78,617.00 N/A Percentage of leads scouted resulting in initiated project N/A Value of tax credits certified by the Georgia Department $89,246,214.00 of Economic Development Percentage of Georgia's 159 counties served by the Georgia Council for the Arts 100.00% Number of Georgia Council for the Arts grant awards 833.00 Number of jobs created 17,467.00 Amount of new direct capital investment into the state (in $3.00 billions) Number of brokered international transactions 219.00 Number of active projects initiated 327.00 Number of companies assisted 725.00 Percentage of active projects resulting in retention, relocation or expansion Number of work orders 23.00% N/A Number of jobs created 1,015.00 Amount of new direct capital investment in millions $200.00 Number of new projects initiated 14.00 FY 2010 Actual $744.00 330.00 331,895.00 N/A N/A $171,865,421.00 100.00% 606.00 19,627.00 $4.00 235.00 337.00 832.00 26.00% N/A 1,881.00 $359.00 24.00 FY 2011 Actual $689.00 327.00 622,560.00 N/A N/A $222,211,344.00 100.00% 274.00 22,022.00 $4.00 265.00 360.00 852.00 33.00% 943.00 1,346.00 $69.00 19.00 FY 2012 Actual $880.00 333.00 585,428.00 N/A N/A $231,704,930.00 100.00% 110.00 24,713.00 $4.59 311.00 373.00 1,111.00 33.00% 973.00 4,063.00 $1,391.00 30.00 24 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Payments to Georgia Medical Economic Development Center Authority Client revenue Description FY 2009 Actual $8,169,678.00 Department of Payments to Georgia Medical Full-time employees of companies Economic Development Center Authority 45.00 Department of Payments to Georgia Medical Average salary (Full-time Employees) of companies Economic Development Center Authority $70,683.00 Department of Payments to Georgia Medical Georgia Tax Revenues (Income & Corp.) of companies $240,845.00 Economic Development Center Authority Department of Payments to Georgia Medical Georgia Counties served Economic Development Center Authority 47.00 Department of Small and Minority Business Number of companies served Economic Development Development 1,503.00 Department of Small and Minority Business Number of community visits Economic Development Development 738.00 Department of Small and Minority Business Number of mentor protege graduates Economic Development Development 30.00 Department of Tourism Economic Development Amount of tourism expenditures (in billions per calendar $19.40 year) Department of Tourism Economic Development Number of visitors to the Visitor Information Centers 11,600,360.00 Department of Tourism Economic Development Number of unique visitors to the Explore Georgia website 582,075.00 Department of Tourism Economic Development Number of impressions per media dollar N/A Department of Tourism Economic Development Number of tourists visiting Georgia (in millions) for calendar year 114.00 Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Grades 6-12 student enrollment in Extended Day/Year 28,641.00 programs Number of schools providing Extended Day/Year 258.00 programs Percentage of agriculture teachers meeting all required 87.00% Extended Day/Year program standards Average number of monthly Extended Day contact hours N/A reported Average number of Extended Year contact hours N/A reported Percentage of performance standards met on the Area 92.00% Teacher program of work evaluation Percentage of classroom agriculture teachers meeting 85.00% all required program standards FY 2010 Actual $8,820,556.00 64.00 $78,762.00 $352,447.00 51.00 1,147.00 131.00 21.00 $21.00 12,544,629.00 846,069.00 N/A 116.00 30,269.00 274.00 92.00% N/A N/A 95.00% 88.00% FY 2011 Actual $9,393,895.00 55.00 $82,196.00 $321,246.00 54.00 936.00 159.00 21.00 $21.04 12,223,698.00 1,194,020.00 N/A N/A 31,525.00 281.00 92.00% 33.00 340.00 98.00% 92.00% FY 2012 Actual N/A N/A N/A N/A N/A 848.00 539.00 N/A $22.50 10,847,149.00 1,449,302.00 531,532,531.00 N/A 34,158.00 289.00 95.00% 38.00 344.00 98.00% 95.00% 25 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Agricultural Education Central Office Central Office Central Office Central Office Central Office Central Office Central Office Central Office Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Charter Schools Description FY 2009 Actual Average number of monthly Area Teacher contact hours N/A reported Number of teachers trained by Agriculture Area 383.00 Teachers Percentage of performance standards met on the Young 84.00% Farmer Teacher program of work evaluation. Young Farmer participants per instructor 135.00 Average number of contact hours reported by the Young N/A Farmer teacher monthly report Enrollment in program events and activities at FFA 6,373.00 Youth Camp facilities Number of FFA events held at Camp John Hope and the 101.00 Georgia FFA-FCCLA Center Employee turnover rate N/A Number of audit findings 11.00 Number of payments processed 154,233.00 Turnaround time on payments processed N/A Percentage of payments processed electronically N/A Number of open records requests 197.00 Number of teachers with access to the longitudinal data N/A system State Central Office cost per FTE (i.e., student) $21.32 Number of charter schools 77.00 Number of charter school petitions reviewed by the Georgia Department of Education Number of charter schools authorized 32.00 8.00 Percentage of charter school requests for renewal approved Percentage of charter schools making adequate yearly progress Number of students enrolled in charter schools N/A 85.00% 41,582.00 Charter school student graduation rate 81.00% Number of charter system petitions reviewed by the 2.00 Georgia Department of Education Number of approved charter systems operating 4.00 Number of planning grants awarded 12.00 Number of contact hours reported by planning consultants Number of facilities grants awarded 0.00 20.00 FY 2010 Actual N/A 392.00 88.00% 173.00 N/A 6,740.00 113.00 N/A 8.00 163,610.00 N/A N/A 199.00 N/A $18.08 82.00 36.00 12.00 N/A 80.00% 48,344.00 81.00% 4.00 4.00 13.00 0.00 21.00 FY 2011 Actual 31.00 402.00 88.00% 192.00 31.00 6,470.00 100.00 N/A 4.00 206,809.00 N/A N/A 135.00 38,427.00 $18.31 101.00 31.00 19.00 100.00% 70.00% 59,193.00 82.00% 7.00 8.00 9.00 591.00 29.00 FY 2012 Actual 32.00 424.00 90.00% 209.00 31.00 6,798.00 111.00 N/A N/A 178,590.00 N/A N/A 116.00 56,041.00 $17.77 110.00 100.00 10.00 100.00% 77.00% N/A N/A 2.00 14.00 5.00 1,061.00 27.00 26 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name Charter Schools Charter Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Communities in Schools Curriculum Development Curriculum Development Curriculum Development Curriculum Development Curriculum Development Federal Programs Federal Programs Federal Programs Federal Programs Federal Programs Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Georgia Virtual School Description Average value of facilities grants awarded FY 2009 Actual $73,000.00 Number of Federal Charter School Program grants awarded Number of at-risk students receiving intensive services 17.00 28,911.00 Annual dropout rate for students served by Communities 4.90% In Schools Graduation rate for students served by Communities In 79.20% Schools Percentage of school districts with campuses 35.60% participating in Communities In Schools Average amount of state funds spent per student served $40.58 Total dollars leveraged $21,804,821.00 Number of resources developed to support implementation of curricular standards (resources include standards, framework components, videos, and remediation support) Average cost to develop a resource 466.00 $1,147.42 Number of total unique visits to GeorgiaStandards.org 500,053.00 Number of teachers attending curriculum and instruction 15,077.00 training sessions Number of industry specific language training courses N/A developed Number of Title I schools 1,342.00 Average cost per school implementing Title Programs $118,149.00 Percentage of Title I schools making adequate yearly progress Number of Title I Distinguished Schools 86.30% 770.00 Percentage of districts with a noncompliance finding for N/A Title I federal funding requirements Total number of courses offered 82.00 Number of advanced placement courses offered 20.00 Number of enrollments (in half-year segments) 6,647.00 Number of systems with students enrolled in GaVS courses Percentage of students completing courses 138.00 91.00% Percentage of students passing the appropriate End of Course Test for courses that require such a test Percentage of Credit Recovery students who passed final exam Number of schools adopting blended learning models 82.00% N/A N/A FY 2010 Actual $94,285.00 13.00 15,108.00 2.50% 81.00% 30.60% $73.99 $18,083,519.00 390.00 $936.38 776,568.00 5,943.00 N/A 1,536.00 $169,558.00 75.00% 902.00 N/A 91.00 22.00 8,893.00 142.00 91.00% 84.00% 77.00% N/A FY 2011 Actual $62,068.00 8.00 17,570.00 2.40% 93.20% 30.00% $53.11 $16,289,161.00 320.00 $1,053.13 813,927.00 7,112.00 N/A 1,549.00 $157,193.00 69.50% 837.00 N/A 114.00 24.00 9,441.00 158.00 91.00% 88.00% 80.00% N/A FY 2012 Actual $66,666.00 8.00 31,180.00 6.20% 82.50% 26.10% $75.62 $19,342,312.00 591.00 $815.21 908,125.00 17,875.00 N/A 1,342.00 $114,645.00 79.40% 805.00 N/A 126.00 27.00 17,346.00 169.00 92.00% 87.00% 81.00% 35.00 27 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology Georgia Youth Science and Technology Governor's Honors Program Governor's Honors Program Governor's Honors Program Governor's Honors Program Governor's Honors Program Governor's Honors Program Information Technology Services Information Technology Services Information Technology Services Information Technology Services Information Technology Services Nutrition Nutrition Nutrition Nutrition Nutrition Nutrition Nutrition Nutrition Description Number of teachers trained FY 2009 Actual 10,373.00 Number of students served 98,950.00 Percentage of school systems with access to the 100.00% Georgia Youth Science and Technology program Percentage of students in Grades 3 through 8 meeting or 74.10% exceeding the Georgia Performance Standards in science on the Criterion-Referenced Competency Tests (CRCT) Cost per teacher trained $70.00 Total dollars leveraged $1,065,812.00 Number of students participating in Governor's Honors Program Average number of class hours provided to each participant Total cost per participant 690.00 219.00 $1,766.00 Number of students nominated from rural school districts N/A Percentage of funding subsidized by alternative sources N/A Total dollars leveraged N/A Average bandwidth allocated per school expressed in megabits per second Percentage of school systems connected to the statewide network Percentage of classrooms with internet connection 3.00 100.00% 97.42% Average amount of local support for information technology Average school bandwidth overall (including local support) Total number of lunches served (in millions) N/A N/A 214.00 Average number of lunches served daily 1,187,718.00 Percentage of children participating in the lunch program 75.50% Percentage of children participating in the Breakfast Program Average cost of breakfast per student 34.30% $1.60 Average cost of lunch per student $2.61 Percentage of local school systems, under review, that are in full compliance with the nutritional standards required by the USDA Percentage of school districts with more than 75% of students participating in the Free and Reduce Lunch Program 95.00% 16.02% FY 2010 Actual 11,692.00 89,013.00 100.00% 75.60% $70.00 $792,100.00 690.00 219.00 $1,920.00 N/A N/A N/A 3.00 100.00% 91.00% N/A N/A 214.00 1,178,803.00 74.50% 34.50% $1.56 $2.49 91.00% 23.24% FY 2011 Actual 11,913.00 85,553.00 100.00% 77.00% $70.00 $695,545.00 690.00 158.00 $1,481.00 N/A 0.00% $0.00 3.00 100.00% 97.23% N/A N/A 210.00 1,195,275.00 75.10% 34.90% $1.67 $2.63 92.00% 27.23% FY 2012 Actual 8,489.00 82,477.00 100.00% 77.90% $70.00 $1,077,844.00 690.00 158.00 $1,372.00 N/A 0.00% $0.00 3.00 100.00% N/A N/A N/A 212.00 1,206,000.00 74.40% 36.20% $1.62 $2.69 95.00% 29.59% 28 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name Preschool Handicapped Preschool Handicapped Preschool Handicapped Preschool Handicapped Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Quality Basic Education Program Description Number of three- and four-year old students with disabilities served by this program Cost of program per student served FY 2009 Actual 8,951.00 $3,268.00 Percentage of children receiving preschool handicapped N/A services who improved functioning in acquisition and use of knowledge and skills Percentage of children receiving preschool handicapped 54.60% education services who remain in their regular education peer cohort Number of FTEs (i.e., students) 1,630,671.00 Number of schools making adequate yearly progress 1,867.00 Statewide high school graduation rate (cohort method) 58.60% Statewide high school dropout rate 3.80% Number of students served by the Georgia Special Needs Scholarship Average scholarship award per student participating in the Georgia Special Needs Scholarship Average number of buses operated daily 1,596.00 $6,331.00 15,419.00 Average number of students transported daily 1,131,026.00 Average amount of state and local funds expended per $429.70 student on pupil transportation Number of bus collisions per million miles 149.80 Number of buses used for daily student transport exceeding useful life Average number of miles driven per driver per day 592.00 53.95 Number of stop arm violations N/A Number of vehicles passing stopped buses N/A Daily miles all systems 831,852.00 Number of school nurses and school nurse assistants 1,689.00 Average number of students served by a school nurse or 922.00 nurse assistant Number of school nurses or school nurse assistants per 0.81 school Total number of nurse visits N/A Percentage of students statewide who obtained a score 53.98% of three (3) or higher on advanced placement exams Percentage of students requiring remedial coursework in N/A college FY 2010 Actual 8,323.00 $3,329.00 N/A 58.90% 1,641,396.00 1,718.00 64.00% 3.60% 2,068.00 $6,342.00 15,496.00 1,052,706.00 $394.54 145.60 723.00 52.20 N/A N/A 808,846.00 1,694.00 946.00 0.78 N/A 52.64% N/A FY 2011 Actual 8,831.00 $3,094.00 N/A 49.00% 1,650,981.00 1,633.00 67.40% 3.70% 2,529.00 $6,880.00 15,035.00 1,031,415.00 $418.21 138.00 916.00 50.99 4,629.00 8,102.00 766,635.00 1,647.00 973.00 0.75 N/A 54.53% N/A FY 2012 Actual 8,130.00 $3,495.00 N/A 46.50% 1,656,992.00 N/A N/A N/A 2,965.00 $6,740.00 N/A N/A N/A N/A N/A N/A 4,222.00 7,349.00 N/A 1,668.00 972.00 0.77 N/A 56.01% N/A 29 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name Description Quality Basic Education Percentage of students enrolled in post-secondary Program education within a year of graduation Regional Education Service Number of teachers/ school staff earing Professional Agencies (RESAs) Learning Units, through courses and workshops Regional Education Service Number of teachers/ school staff attending other Agencies (RESAs) professional learning activities Regional Education Service Total number of Professional Learning Units certified Agencies (RESAs) statewide Regional Education Service Total amount saved through regional contracts Agencies (RESAs) Regional Education Service Number of technology focused trainings conducted Agencies (RESAs) Regional Education Service Number of PLUs earned through RESA courses and Agencies (RESAs) workshops Residential Treatment Facilities Number of students served in residential treatment facilities Residential Treatment Facilities Average educational cost per student served in a residential treatment center Residential Treatment Facilities Percentage of students enrolled in a residential treatment facility with an Individualized Education Program Residential Treatment Facilities Annual retention rate of students receiving scholarships FY 2009 Actual N/A 37,491.00 31,438.00 90,074.00 N/A N/A 37,491.00 1,077.00 $3,538.00 N/A N/A Residential Treatment Facilities Percentage of students served with an Independent Education Plan School Improvement Number of schools on the needs improvement list N/A 279.00 School Improvement Percentage of schools on the needs improvement list 13.30% School Improvement School Improvement Percentage of needs improvement schools making adequate yearly progress Number of schools leaving needs improvement status 32.00% 74.00 School Improvement School Improvement Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) Severely Emotional Disturbed (SED) State Schools State Schools State Schools State Schools Average number of schools served by each school improvement specialist Number of schools in needs improvement status 5 or higher Number of students served 3.47 46.00 5,668.00 Cost per student (to include state and federal funds) $11,998.00 Percentage of students who meet or exceed reading and N/A math standards on CRCT and CRTM Percentage of students who are marked as proficient on N/A the GAA Number of students enrolled at Atlanta Area School for 202.00 the Deaf Number of students enrolled at Georgia Academy for the 117.00 Blind Number of students enrolled at Georgia School for the 121.00 Deaf Percentage of students in grades 1-12 completing 99.00% Individualized Education Program goals at Atlanta Area School for the Deaf FY 2010 Actual N/A 34,148.00 22,163.00 85,691.00 N/A N/A 34,148.00 986.00 $3,661.00 N/A N/A N/A 278.00 13.70% 18.70% 48.00 4.34 44.00 5,412.00 $11,839.00 N/A N/A 196.00 119.00 111.00 97.00% FY 2011 Actual N/A 25,685.00 23,706.00 69,478.00 N/A N/A 25,685.00 862.00 $4,130.00 N/A N/A N/A 367.00 16.30% 6.70% 31.00 5.35 57.00 5,086.00 $12,360.00 N/A N/A 205.00 114.00 110.00 98.00% FY 2012 Actual N/A 27,978.00 88,372.00 57,455.00 $22,647,388.00 66,571.00 27,978.00 821.00 $4,573.00 N/A N/A N/A N/A N/A N/A N/A 5.75 N/A 4,871.00 $14,375.00 N/A N/A 202.00 127.00 121.00 95.00% 30 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Program Name State Schools State Schools State Schools State Schools State Schools State Schools State Schools Description Percentage of students in grades 1-12 completing Individualized Education Program goals at Georgia Academy for the Blind Percentage of students in grades 1-12 completing Individualized Education Program goals at Georgia School for the Deaf Percentage of graduates completing transition plans at all three state schools Percentage of prior year's graduates at Atlanta Area School for the Deaf that have a positive post-secondary outcome: career, schooling, job training Percentage of prior year's graduates at Georgia Academy for the Blind that have a positive postsecondary outcome: career, schooling, job training Percentage of prior year's graduates at Georgia School for the Deaf that have a positive post-secondary outcome: career, schooling, job training Cost per student at Atlanta Area School for the Deaf FY 2009 Actual 98.00% 98.00% 100.00% 68.00% 55.00% 67.00% $40,040.00 State Schools Cost per student at Georgia Academy for the Blind $60,794.00 State Schools Cost per student at Georgia School for the Deaf $54,248.00 State Schools Graduation rate at Atlanta Area School for the Deaf 100.00% State Schools Graduation rate at Georgia Academy for the Blind 93.00% State Schools Graduation rate at Georgia School for the Deaf 100.00% Technology/Career Education Total student enrollment in grades 6-12 706,988.00 Technology/Career Education Total student enrollment in grades 9-12 394,985.00 Technology/Career Education Technology/Career Education Technology/Career Education Number of high school concentrators (students with 3 or 76,721.00 more classes in a Career Pathway) Number of professional development workshops for 389.00 teachers Number of industry certified programs 443.00 Technology/Career Education Career and technology student organization membership 109,464.00 Technology/Career Education Cost per student served (unduplicated count) $29.12 Technology/Career Education Technology/Career Education Technology/Career Education Graduation rate for Career, Technology, and Agricultural 91.40% Education concentrators Difference of Career, Technology, and Agricultural 12.50% Education graduation rate from the state average Total student enrollment in grades 6-8 312,003.00 Testing Testing Number of Criterion-Referenced Competency Tests (CRCT) administered Number of CRCT Retests administered online 4,585,220.00 408.00 FY 2010 Actual 97.00% 97.00% 100.00% 65.00% 60.00% 67.00% $41,617.00 $67,381.00 $59,557.00 100.00% 100.00% 100.00% 708,279.00 389,515.00 78,831.00 620.00 441.00 116,792.00 $26.49 91.81% 11.01% 318,764.00 4,612,691.00 2,453.00 FY 2011 Actual 98.00% 97.00% 100.00% 70.00% 68.00% 75.00% $38,512.00 $65,032.00 $51,025.00 100.00% 86.00% 100.00% 656,241.00 447,776.00 80,727.00 396.00 424.00 150,580.00 $21.83 90.30% 9.30% 416,453.00 3,819,099.00 3,792.00 FY 2012 Actual 96.00% 97.00% 100.00% 64.00% 50.00% 67.00% $39,725.00 $64,256.00 $63,226.00 100.00% 100.00% 100.00% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 3,826,136.00 9,021.00 31 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Education Department of Human Services Department of Human Services Program Name Testing Testing Testing Testing Testing Testing Testing Testing Tuition for Multi-handicapped Tuition for Multi-handicapped Tuition for Multi-handicapped Adoptions Services Adoptions Services Description Average CRCT cost per student FY 2009 Actual $13.54 Number of End-of-Course Tests (EOCT) administered 903,174.00 Number of EOCT administered online 202,839.00 Average EOCT cost per student $6.46 Number of Advanced Placement (AP) exams administered Number of students taking AP exams 91,395.00 59,396.00 Number of AP test fees subsidized 72,558.00 Average number of days students take tests N/A Number of students with disabilities served in residential 26.00 placements Average total cost per student $136,039.00 Percentage of all services covered by state grant funds 45.00% Number of finalized adoptions each year 1,400.00 Percentage of children exiting foster care for adoption 27.40% within 24 months of their last removal from home Department of Human Services Department of Human Services Department of Human Services Adoptions Services Adoptions Services Adoptions Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services After School Care After School Care After School Care Child Care Licensing Department of Human Services Department of Human Services Department of Human Services Department of Human Services Child Care Licensing Child Care Licensing Child Care Services Child Care Services Percentage of adoptions finalized within six months of 84.40% adoptive placement Annual number of finalized adoptions as a percentage of N/A total eligible children Percentage of children with an adoption disruption (i.e., N/A children in an adoptive home but the adoption is not finalized) Number of youth who participate in afterschool and 38,300.00 summer programs Percentage of youth in foster care who participate in N/A after school programs Percentage of youth whose grades improve during the N/A academic year Percentage of licensed facilities, agencies and N/A institutions who received a follow-up visit within the required time frame following issuance of an Enforcement Action Percentage of surveys closed within 30 days of survey 93.24% exit date Number of incident reports received 3,153.00 Number of children served in subsidized childcare (average per month) The average monthly number of children served in transitional child care 53,701.00 5,256.00 FY 2010 Actual $13.47 950,029.00 221,701.00 $6.14 104,539.00 63,597.00 86,446.00 N/A 26.00 $164,039.00 35.00% 1,216.00 27.40% 87.80% 54.20% 3.00% 22,200.00 N/A N/A 90.00% 94.13% 3,534.00 64,644.00 3,971.00 FY 2011 Actual $16.41 924,887.00 254,873.00 $6.09 106,211.00 64,315.00 17,863.00 N/A 22.00 $182,859.00 37.00% 1,092.00 34.30% 90.50% 46.70% 2.54% 34,900.00 N/A 70.00% 94.00% 89.74% 3,262.00 69,823.00 2,655.00 FY 2012 Actual $16.36 967,578.00 325,930.00 $6.86 79,953.00 64,495.00 20,395.00 N/A 23.00 $161,651.00 42.00% 900.00 44.70% 93.10% 59.50% 2.80% 33,700.00 3.00% N/A 93.00% 80.78% 3,401.00 51,418.00 2,994.00 32 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Human Child Care Services Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Child Support Services Child Support Services Child Support Services Child Support Services Department of Human Services Department of Human Services Child Welfare Services Child Welfare Services Department of Human Services Department of Human Services Child Welfare Services Child Welfare Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Child Welfare Services Child Welfare Services Special Project Child Welfare Services Special Project Child Welfare Services Special Project Community Services Community Services Community Services Department of Human Council On Aging Services Department of Human Council On Aging Services Department of Human Services Department of Human Services Council On Aging Departmental Administration Department of Human Services Department of Human Services Departmental Administration Departmental Administration Description Percentage of children who attend quality rated programs as designated by Department of Early Care and Learning Percentage of current support being paid as ordered FY 2009 Actual N/A 60.00% Percentage of families/cases receiving arrears payments 69.00% Percentage of child support orders established 85.76% Cost effectiveness of dollars collected per dollar spent $7.22 (target is greater than National average of $4.88) Number of substantiated maltreatment incidents 27,395.00 Percentage of children who were victims of subsequent maltreatment within 6 months (National Standard: <5.40%) Percentage of investigations of child maltreatment completed timely (within 45 calendar days) Percentage of foster children who re-enter foster care within 12 months (National Standard: less than or equal to 8.60%) Percentage of children who return home within 12 months of being removed Percentage of state served by Child Advocacy Centers 3.01% 96.00% 4.14% 65.17% N/A Number of forensic interviews conducted by Children N/A Advocacy Centers Percentage of forensic interviews conducted for Sexual N/A Abuse Allegations Employed and maintained a job for at least 90 days N/A Number of low-income individuals who were assisted by N/A Community Services Block Grant Funds Percentage of low-income participants who obtained N/A court-ordered child support payments leading to becoming more self sufficient Percentage of participants who have a better N/A understanding of issues that benefit elderly Georgians as a result of council training, education, and advocacy efforts (Target 75%) Legislation, initiated, influenced and/or enacted each 7.00 legislative session which benefits older Georgians (Target 10) Forums and other events conducted which promote 13.00 issues beneficial to elderly Georgians (Target 20) Percentage of background investigations initiated by N/A electronic fingerprinting technicians within 14 calendar days (Target 95%) Number of Application Software Requests N/A Cost per trip for transportation services $11.10 FY 2010 Actual N/A 60.00% 77.96% 85.82% $6.58 20,329.00 3.99% 97.00% 3.32% 72.25% 92.00% 3,219.00 72.00% 65.84% 332,418.00 91.73% 91.00% 8.00 24.00 N/A N/A $10.90 FY 2011 Actual 5.00% 60.63% 77.93% 85.32% $7.02 32,543.00 2.20% 95.00% 4.00% 76.87% 95.00% 4,983.00 62.00% 86.40% 368,220.00 76.30% 91.00% 8.00 22.00 90.00% N/A $10.83 FY 2012 Actual 5.00% 62.00% 66.00% 83.04% $7.02 26,747.00 2.30% 96.00% 6.80% 77.70% 95.00% 8,269.00 66.00% N/A N/A N/A 92.00% 10.00 22.00 98.00% 791.00 $11.03 33 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Program Name Description Departmental Administration Number of clients receiving transportation services FY 2009 Actual 17,907.00 Departmental Administration Number of trips provided by transportation services 2,619,447.00 Departmental Administration Total funds expended for transportation $29,073,120.00 Departmental Administration Percentage of Application Software Requests completed N/A by the agreed upon date Elder Abuse Investigations and Percentage of Adult Protective Services clients 94.60% Prevention contacted within 10 days Elder Abuse Investigations and Percentage of Long Term Care Ombudsman complaints 93.00% Prevention resolved Elder Abuse Investigations and Consumer dollars saved through legal case $10,780,130.00 Prevention representation, counseling and outreach Elder Abuse Investigations and Number of legal cases represented 2,493.00 Prevention Elder Community Living Number of months Community Care Service Program 49.00 Services participants delayed admission into a more costly facility Department of Human Elder Community Living Services Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Community Living Services Elder Support Services Elder Support Services Elder Support Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Elder Support Services Elder Support Services Elder Support Services Elder Support Services Elder Support Services Energy Assistance Number of months Non-Medicaid Home and Community 35.00 Based Services program participants delayed admission into a more costly facility Community Care Service Program clients served 12,599.00 Non-Medicaid Home and Community Based Services clients served Average cost per Community Care Service Program client Average cost per Non-Medicaid Home and Community Based Services client Number of applicants served 36,049.00 $9,184.00 $1,734.00 48,648.00 Total dollars saved as a result of clients remaining in the $215.00 community (in millions) Amount of financial savings for GeorgiaCares clients $20,604,792.00 Consumers contacting Aging Disability Resource Connections for service Percentage of Senior Community Service Employment Program participants who retained unsubsidized employment for six months or longer Number of senior center meals served 216,480.00 80.00% 2,580,760.00 Number of seniors served at senior centers 14,492.00 Number of home delivered meals 1,472,770.00 Number of seniors served home delivered meals 14,325.00 Percentage of Aging Disability Resource Connections crisis calls followed up within 14 days Total households assisted with energy assistance N/A $217,118.00 FY 2010 Actual 16,726.00 2,491,572.00 $27,161,839.00 N/A 94.40% 94.00% $10,500,859.00 2,556.00 48.00 39.00 12,762.00 36,116.00 $8,569.00 $1,729.00 48,878.00 $254.00 $35,415,462.00 222,845.00 83.00% 2,663,536.00 14,891.00 1,551,776.00 15,164.00 N/A $252,097.00 FY 2011 Actual 15,644.00 2,609,611.00 $28,268,022.00 N/A 92.20% 94.00% $10,083,092.00 2,310.00 49.00 40.00 12,421.00 35,163.00 $9,006.00 $1,821.00 47,584.00 $210.00 $19,315,193.00 264,870.00 76.00% 1,462,168.00 14,802.00 2,559,037.00 13,995.00 81.00% $212,849.00 FY 2012 Actual 23,864.00 2,648,133.00 $29,199,015.00 74.59% 92.40% N/A $8,699,359.00 2,269.00 47.00 44.00 12,825.00 35,684.00 N/A $1,853.00 48,509.00 N/A $29,546,247.00 281,896.00 71.00% 1,455,900.00 14,660.00 2,530,109.00 14,258.00 98.00% $158,955.00 34 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Program Name Energy Assistance Energy Assistance Energy Assistance Family Connection Family Connection Family Connection Family Violence Services Family Violence Services Family Violence Services Federal Eligibility Benefit Services Federal Eligibility Benefit Services Federal Eligibility Benefit Services Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Business Enterprise Program Georgia Vocational Rehabilitation Agency: Disability Adjudication Section Description Percentage of households authorized for assistance within 11 days from date of application Number of elderly households authorized for assistance in order to retain heating services Average amount of LIHEAP funds paid per household. FY 2009 Actual N/A N/A N/A Number of counties with working Family Connection collaborative Family Connection collaboratives' training satisfaction rate. Average dollar leveraged per appropriated dollar by county collaborative (FY 2012 value is an estimate) Number of shelter bed nights 159.00 N/A $207,700.00 203,000.00 Percentage of domestic violence victims with an increase in knowledge of community resources Percentage of domestic violence victims receiving help with safety planning Number of food stamp cases N/A N/A 568,542.00 Food stamp eligibility accuracy rate (maintain error rate below national average) Percentage of individuals receiving Right from the Start Medicaid within 45 days of application Increase in the number of blind vendors 97.90% N/A 3.00% Amount collected in total sales $9,900,875.00 Number of vendors 88.00 Percentage of disability benefit determinations found to 92.70% be correct Department of Human Georgia Vocational Average number of days to determine claims (federal Services Rehabilitation Agency: standard is 134 days) Disability Adjudication Section 95.00 Department of Human Georgia Vocational Number of claims adjudicated Services Rehabilitation Agency: Disability Adjudication Section 121,000.00 Department of Human Georgia Vocational Percentage of total labor hours performed by individuals 80.00% Services Rehabilitation Agency: Georgia who are legally blind Industries for the Blind Department of Human Georgia Vocational Number of blind persons employed by GIB Services Rehabilitation Agency: Georgia Industries for the Blind 111.00 FY 2010 Actual N/A N/A N/A 159.00 85.30% $216,635.00 225,231.00 94.00% N/A 705,734.00 98.00% 94.70% 6.00% $9,101,733.00 82.00 96.90% 139.00 144,412.00 81.30% 104.00 FY 2011 Actual 75.00% 82,097.00 N/A 159.00 87.44% $243,446.00 218,844.00 94.00% 87.00% 780,719.00 97.70% 93.90% 6.00% $8,931,925.00 82.00 94.80% 133.00 154,116.00 87.80% 100.00 FY 2012 Actual 56.00% 74,276.00 $344.00 159.00 91.38% $243,446.00 229,453.00 96.00% 98.00% 860,085.00 97.00% 94.80% 1.00% $8,205,928.00 77.00 96.40% 115.00 144,807.00 87.30% 91.00 35 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Human Services Program Name Description Georgia Vocational Total income generated from products and services Rehabilitation Agency: Georgia Industries for the Blind FY 2009 Actual $11,310,481.00 Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Department of Human Services Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Institute Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Out-of-Home Care Out-of-Home Care Out-of-Home Care Out-of-Home Care Out-of-Home Care Out-of-Home Care Out-of-Home Care Refugee Assistance Department of Human Services Department of Human Services Department of Human Services Department of Human Services Refugee Assistance Refugee Assistance Refugee Assistance Support for Needy Families Basic Assistance Percentage of patients discharged from the 95.00% Rehabilitation Hospital demonstrating a functional gain Percentage of patients from the Longer-term Acute care N/A Hospital to home Percentage of students completing Vocational N/A Rehabilitation plans that graduate as work-or school- ready Percentage of Vocational Rehabilitation participants that 61.00% commit to a work plan and obtain and retain employment for at least three months during the fiscal year Total Vocational Rehabilitation clients served N/A Average caseload per Vocational Rehabilitation N/A counselor Number of licensed foster homes 7,824.00 Number of children in the legal custody of DFCS 16,860.00 Percentage of siblings placed together in out-of-home 22.50% care Percentage of children in care for 12-24 months with two N/A or fewer placement settings Percentage of children placed with relatives 26.87% Percentage of children in congregate care 15.73% Percentage of children who do not experience maltreatment while in foster care Percentage of Refugees who terminate Refugee Cash Assistance/Temporary Assistance for Needy Families due to employment Number of Refugees initially resettled in Georgia 99.12% 51.00% 3,518.00 Number of Refugees who entered full time employment 480.00 Number of Refugees who entered U.S. and received English Language instruction within 60 months Number of adults receiving cash assistance 1,773.00 2,797.00 FY 2010 Actual $12,467,661.00 95.00% 41.00% N/A 62.30% N/A N/A 7,658.00 14,328.00 23.39% 29.00% 25.45% 18.52% 98.89% 93.00% 3,102.00 396.00 1,797.00 3,412.00 FY 2011 Actual $10,959,233.00 100.00% 47.00% N/A 59.60% 39,738.00 123.00 6,857.00 13,534.00 21.92% 26.00% 23.64% 19.60% 99.21% 89.00% 2,804.00 529.00 2,058.00 3,314.00 FY 2012 Actual $10,807,934.00 95.00% 66.00% 64.00% 59.30% 41,551.00 126.00 6,361.00 13,921.00 21.76% 29.00% 23.02% 19.22% 99.19% 75.00% 2,600.00 537.00 1,900.00 3,471.00 36 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Human Services Department of Human Services Department of Human Services Department of Human Services Program Name Support for Needy Families Basic Assistance Support for Needy Families Basic Assistance Support for Needy Families Work Assistance Support for Needy Families Work Assistance Description FY 2009 Actual Percentage of individuals receiving assistance within 45 N/A days of application Percentage of applications completed online N/A Percentage of single parent households who are in qualified work activities Percentage of households who return to Temporary Assistance for Needy Families in 1st year following exit 69.00% N/A Department of Human Support for Needy Families - Services Work Assistance Department of Juvenile Community Services Justice Department of Juvenile Community Services Justice Department of Juvenile Community Services Justice Department of Juvenile Community Services Justice Department of Juvenile Community Services Justice Department of Juvenile Community Services Justice Department of Juvenile Departmental Administration Justice Department of Juvenile Departmental Administration Justice Department of Juvenile Departmental Administration Justice Department of Juvenile Secure Commitment (YDCs) Justice Department of Juvenile Secure Commitment (YDCs) Justice Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice Department of Juvenile Justice Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs) Secure Commitment (YDCs) Percentage of cases renewed online N/A Percentage of DJJ youth days served in Community Services Cost per day of non-residential supervision 81.84% $12.90 Percentage of youth with no new offense while under community supervision Daily average of youth supervised by Community Services Community Services average caseload per officer 82.74% 18,475.00 37.20 Percentage of youth re-offending after completion at one- 49.40% year interval Number of annual transactions performed within the 142,076.00 PeopleSoft Human Capital Management and Financial System Average turnover rate of departmental employees (all job 22.42% titles) Percentage of employee survey respondents who rate N/A strongly their employment satisfaction with Department of Juvenile Justice Number of youth served 4,216.00 Percentage of long-term youth discharged from commitment that are re-adjudicated or resentenced within one year of release Number of Short Term Program days served 45.16% 151,654.00 Number of Short Term Program youth served 3,830.00 Youth Development Campus juvenile corrections officer 45.20% turnover rate Youth Development Campus average cost per day $209.86 Percentage of eligible youth receiving General Education 32.96% Diploma/High School Diploma/Vocational Certificate Department of Juvenile Secure Detention (RYDCs) Justice Department of Juvenile Secure Detention (RYDCs) Justice Department of Juvenile Secure Detention (RYDCs) Justice Number of youth served 13,816.00 Percentage of youthful offenders successfully detained 99.98% until the end of their court proceedings Regional Youth Detention Center average cost per day $216.26 FY 2010 Actual 82.00% N/A 83.00% 14.00% N/A 82.86% $13.45 82.91% 16,474.00 33.70 50.50% 139,506.00 19.15% 63.00% 2,308.00 41.10% 63,053.00 2,883.00 41.10% $195.58 18.89% 12,664.00 99.99% $233.93 FY 2011 Actual 73.00% N/A 86.00% 12.00% N/A 83.00% $14.68 85.50% 15,398.00 32.00 48.80% N/A 25.91% 71.00% 1,294.00 39.47% 60,369.00 2,516.00 54.20% $230.26 42.12% 11,290.00 99.98% $257.90 FY 2012 Actual 90.00% 55.00% 87.00% 9.30% 50.00% 82.00% $11.47 87.00% 13,002.00 27.80 48.30% N/A 25.19% 67.00% 1,515.00 41.65% 49,677.00 2,190.00 49.60% $258.11 29.34% 10,747.00 100.00% N/A 37 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Labor Department of Labor Department of Labor Department of Labor Program Name Department of Labor Administration Department of Labor Administration Department of Labor Administration Labor Market Information Department of Labor Department of Labor Labor Market Information Labor Market Information Department of Labor Unemployment Insurance Department of Labor Department of Labor Department of Labor Unemployment Insurance Unemployment Insurance Unemployment Insurance Department of Labor Unemployment Insurance Department of Labor Workforce Solutions Department of Labor Workforce Solutions Department of Labor Department of Labor Department of Law Department of Law Department of Law Department of Law Department of Law Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Workforce Solutions Workforce Solutions Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Medicaid Fraud Control Unit Coastal Resources Coastal Resources Coastal Resources Coastal Resources Coastal Resources Coastal Resources Coastal Resources Environmental Protection Department of Natural Environmental Protection Resources Description FY 2009 Actual Total number of mail pieces processed during the year N/A Number of employees that enrolled in and completed the N/A EXCEL Leadership Development Program Number of documents digitized and stored through the N/A department's enterprise imaging application Accuracy rate of non-agricultural employment estimates 99.40% by Georgia's Current Employment Statistics (internal target 98%) Georgia's survey response rate for the Occupational 85.90% Employment Statistics survey (federal target 75%) Accuracy rate of industrial codes to which employers are 99.80% assigned in Georgia's Employment and Wages Report (federal target 99.5%) Percentage of unemployment insurance benefit 96.00% recipients paid accurately, as determined by a federally- prescribed sample methodology Number of Child Labor Certificates issued to minors 36,238.00 Number of initial unemployment insurance claims filed 1,010,261.00 Percentage of new employer accounts for which 87.30% unemployment insurance obligation is determined within 90 days (federal target 88.7%) Number of employers determined to have tax liability 214,839.00 Percentage of customers retaining employment following 78.00% services Percentage of customers obtaining employment 59.00% following services Number of customers served at Career Centers 705,511.00 Number of job orders received from businesses 67,115.00 Number of investigations concluded N/A Percentage of cases resolved within a year N/A Dollar value of recovery N/A Number of cases opened N/A Average collections per auditor N/A Number of participants in coastal education programs or N/A outreach events Acres certified for public shellfish harvest 11,365.00 Average days to process a Coastal Marshlands and Protection Act (CMPA) permit Average days to process a Shore Protection Act (SPA) permit Number of unauthorized activities resolved to a compliance standard within 90 days Number of Coastal Marshlands Protection Act (CMPA) permits Number of Shore Protection Act (SPA) permits N/A N/A N/A 28.00 11.00 Percentage of customers seeking stream bank variances 80.00% who rate the service they receive as timely, more easily understood, and courteous Annual water withdrawal for municipal and industrial 160.00 water use (measured in gallons per capita per day) FY 2010 Actual N/A N/A N/A 99.10% 83.00% 99.70% 97.40% 38,580.00 899,267.00 88.00% 208,379.00 72.00% 44.00% 701,470.00 69,132.00 N/A N/A N/A N/A N/A 28,628.00 8,532.00 78.00 32.00 27.00 13.00 7.00 80.00% 155.00 FY 2011 Actual 11,800,000.00 34.00 N/A 99.80% 83.40% 99.60% 94.30% 31,368.00 775,089.00 89.10% 204,821.00 73.00% 46.00% 657,838.00 76,823.00 N/A N/A N/A N/A N/A 33,543.00 8,532.00 57.00 26.00 101.00 18.00 6.00 N/A 158.00 FY 2012 Actual 10,084,326.00 29.00 3,600,000.00 98.60% 81.80% 99.50% 93.40% 47,684.00 669,429.00 88.90% 204,409.00 77.00% 47.00% 599,775.00 69,507.00 N/A N/A N/A N/A N/A 30,194.00 8,532.00 45.00 36.00 84.00 14.00 5.00 74.00% 158.00 38 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Department of Natural Resources Program Name Environmental Protection Description Number of air permit applications processed FY 2009 Actual 692.00 Environmental Protection Environmental Protection Particulate matter reduction (tons) associated with school bus retrofit projects Number of Notice of Violations issued N/A 3,962.00 Environmental Protection Number of consent orders executed 956.00 Environmental Protection Settlement dollars collected for executed consent orders $3,687,542.00 Environmental Protection Environmental Protection Percentage of population served by drinking water systems that meet National Primary Drinking Water regulations Number of days above ozone standard 96.30% 5.00 Hazardous Waste Trust Fund Hazardous Waste Trust Fund Hazardous Waste Trust Fund Number of sites removed from the Hazardous Site Inventory in a fiscal year Total dollars collected in hazardous waste fees, hazardous substance fees, and civil penalties Percentage of total private party cleanups under review 11.00 $15,852,057.00 Hazardous Waste Trust Fund Hazardous Waste Trust Fund Total dollar amount reimbursed to local governments for $2,170,260.00 cleanups Number of abandoned sites undergoing corrective action 17.00 Hazardous Waste Trust Fund Total number of abandoned sites on the HSI list Historic Preservation Historic Preservation Historic Preservation Number of historic properties in Georgia that are listed in 71,201.00 the National Register of Historic Places Number of historic properties that are being preserved 91.00 as documented by the use of the Federal Rehabilitation Investment Tax Credit and State Preferential Property Tax Assessment Program for Rehabilitation Historic Property Number of renovation projects reviewed 366.00 Parks, Recreation and Historic Average annual occupancy at state park cottages 47.00% Sites Parks, Recreation and Historic Percentage of customer comments indicating their 87.00% Sites overall park experience was good, very good, or excellent Parks, Recreation and Historic Number of park, recreation, and historic site visitations 10,270,601.00 Sites Pollution Prevention Assistance Percentage of on-site assessment clients that implement 70.00% at least one waste reduction or natural resource conservation recommendation Solid Waste Trust Fund Percentage of regulated solid waste facilities operating 93.00% in compliance with environmental standards Department of Natural Resources Department of Natural Resources Solid Waste Trust Fund Wildlife Resources Number of new or modified solid waste permits issued 12.00 Number of dollars generated for Georgia's economy per $242.00 dollar of state funds spent on fisheries management and fishing FY 2010 Actual 643.00 2.02 3,515.00 727.00 $3,810,327.00 93.50% 11.00 15.00 $16,956,195.00 $1,381.00 5.00 75,081.00 81.00 462.00 45.00% 97.00% 9,722,243.00 83.00% 91.00% 12.00 $275.00 FY 2011 Actual 659.00 2.65 3,861.00 785.00 $2,017,732.00 97.30% 15.00 11.00 $13,551,871.00 $1,410,755.00 4.00 75,745.00 95.00 367.00 43.00% 97.00% 8,858,751.00 N/A 90.00% 6.00 $296.00 FY 2012 Actual 694.00 28.40 3,639.00 787.00 $1,489,298.00 98.30% N/A 11.00 $13,615,384.00 $1,145,414.00 1.00 64.00 76,591.00 94.00 233.00 42.00% 93.00% 9,013,624.00 N/A 85.00% 10.00 $407.00 39 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Natural Resources Department of Public Health Department of Public Health Department of Public Health Department of Public Health Program Name Wildlife Resources Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Department of Public Adolescent and Adult Health Health Promotion Description FY 2009 Actual Percentage of hunters who rate their hunting experience 87.00% as satisfactory or better Number of school systems that adopt the evidence- N/A based, 100% Tobacco Free School policy Number of students protected from secondhand smoke N/A Number of registered callers to the Georgia Tobacco N/A Quit Line Number of adolescents ages 10-19 that complete N/A evidenced based programs focused on adolescent health and youth development Percentage of federally funded screening mammograms 86.50% provided to women between 50-64 years of age Department of Public Health Department of Public Health Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Number of adolescents ages 10-19 that receive teen N/A center services Percentage of Temporary Assistance for Needy Families N/A supported teen centers that implement evidence based programs focused on adolescent health and youth development (target of at least 50%) Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adolescent and Adult Health Promotion Adult Essential Health Treatment Services Adult Essential Health Treatment Services Adult Essential Health Treatment Services Percentage of average risk new clients screened for N/A colorectal cancer who are aged 50 years and older Percentage of abnormal colorectal screening test results N/A with diagnostic follow-up treatment Percentage of colorectal cancers diagnosed with N/A treatment initiated Percentage of initial pap tests provided to individuals N/A who have never or rarely been screened for cervical cancer Percentage of final diagnosis of breast cancer where N/A treatment has been started Percentage of eligible enrolled patients served by the 91.00% Cancer State Aid program Of the 18 public health districts, the number of districts 10.00 with hospitals that have participation agreements with the Cancer State Aid Program to foster program outreach and access Of the 18 public health districts, the number of districts 17.00 with hospital-based and free-standing radiation centers providing access to radiation treatment services Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Brain and Spinal Injury Trust Fund Brain and Spinal Injury Trust Fund Brain and Spinal Injury Trust Fund Emergency Preparedness/Trauma System Improvement Emergency Preparedness/Trauma System Improvement Number of complete applications received Average number of days from application submission to award date Percentage of total annual budget dedicated to awards Average processing time for new medic license applications (in days) Strategic National Stockpile proficiency score 247.00 183.00 75.00% N/A 73.00% FY 2010 Actual 88.00% 61.00 944,931.00 4,748.00 N/A 85.60% 45,597.00 N/A N/A N/A N/A 24.80% 97.20% 90.00% 12.00 17.00 275.00 218.00 75.00% 14.00 90.00% FY 2011 Actual 87.00% 72.00 1,018,764.00 5,835.00 N/A 86.60% 55,678.00 N/A N/A N/A N/A 26.50% 97.60% 86.00% 11.00 17.00 205.00 157.00 75.50% 3.00 95.00% FY 2012 Actual 87.00% 83.00 1,165,500.00 10,481.00 N/A 90.00% 35,928.00 100.00% N/A N/A N/A 27.00% 95.00% 87.00% 10.00 17.00 172.00 N/A 67.70% 2.00 96.00% 40 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Public Health Department of Public Health Department of Public Health Program Name Emergency Preparedness/Trauma System Improvement Epidemiology Epidemiology Description Number of trauma centers FY 2009 Actual 15.00 Percentage of cases captured by active laboratory 95.00% surveillance for nine top foodborne pathogens Percentage of infectious disease outbreak investigations 95.00% that contain all minimal elements, including a final report Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Epidemiology Georgia Trauma Care Network Commission Georgia Trauma Care Network Commission Georgia Trauma Care Network Commission Georgia Trauma Care Network Commission Immunization Percentage of reports of selected reportable diseases for 100.00% which public health control measures were initiated within the appropriate timeframe Number of Emergency Medical Service Regions (out of N/A 10 possible) participating in Trauma System Regionalization activities Average time in minutes and by Injury Severity Score for N/A a Trauma System Patient to reach definitive care from scene of injury Number of First Responders trained from funding N/A provided by the Commission Percentage increase in the number of trauma system N/A patients whose transport to a definitive care hospital was facilitated by the Georgia Trauma Communications Center Percentage of children who are up to date on N/A recommended immunizations by their second birthday (based on National Immunization Survey data) Department of Public Immunization Health Department of Public Immunization Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services Infant and Child Essential Health Treatment Services Department of Public Infant and Child Essential Health Health Treatment Services Percentage of Vaccines For Children program enrollees 2.10% that are Ob/GYN, HIV, STD and Family Planning providers Number of public and private provider organizations that 5,701.00 actively utilize Georgia Registry of Immunization Transactions and Services Number of children receiving assessment from 13,141.00 Children's 1st program Number of children receiving services through the 5,412.00 Babies Can't Wait program Number of children receiving services from the 8,767.00 Children's Medical Services program Percentage of screen positive newborns who receive 100.00% timely follow up to definitive diagnosis and clinical management for condition(s) mandated by their State sponsored newborn screening programs Percentage of third grade children who have received 39.00% protective sealant on at least one permanent molar tooth Department of Public Infant and Child Essential Health Health Treatment Services Department of Public Infant and Child Health Health Promotion Percentage of very low birth weight infants (<1500 grams) delivered at facilities for high-risk deliveries and neonates Percentage of Women, Infants, and Children program children ages 2 to 5 with a Body Mass Index at the 85th percentile or greater (per federal fiscal year) 73.30% 30.60% FY 2010 Actual 16.00 95.00% 95.00% 100.00% N/A N/A N/A N/A 76.30% 2.40% 7,810.00 13,261.00 5,371.00 8,747.00 100.00% 39.80% 73.50% 38.41% FY 2011 Actual 19.00 95.00% 95.00% 100.00% 2.00 N/A 750.00 N/A 82.40% 2.64% 8,957.00 14,938.00 6,015.00 8,925.00 99.60% 39.00% 73.50% 32.22% FY 2012 Actual 23.00 95.00% 96.00% 100.00% 3.00 N/A 338.00 N/A N/A 1.78% 9,439.00 12,590.00 6,082.00 8,990.00 N/A 37.40% 72.50% N/A 41 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Public Health Program Name Infant and Child Health Promotion Description FY 2009 Actual Percentage of Women, Infants, and Children program 56.33% infants who were ever breastfed (per federal fiscal year) Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Infant and Child Health Promotion Infectious Disease Control Infectious Disease Control Infectious Disease Control Infectious Disease Control Infectious Disease Control Number of infants and children served by the Women, 386,126.00 Infants, and Children program Percentage of early syphilis cases interviewed within 7 84.60% calendar days from date of assignment Percentage of refugees that receive initial domestic 84.10% health screenings within 90 days of their arrival into the U.S. Percentage of eligible Tuberculosis (TB) patients 90.00% completing TB treatment in 12 months Number of eligible TB clients completing treatment in 12 378.00 months Number of qualified ADAP applicants on waiting list 0.00 Infectious Disease Control Number of Tuberculosis cases 418.00 Infectious Disease Control Number of STD cases 61,465.00 Infectious Disease Control Number of Syphilis cases 3,161.00 Infectious Disease Control Number of HIV cases 1,385.00 Inspections and Environmental Number of food service inspections per establishment 1.97 Hazard Control Department of Public Inspections and Environmental Percentage of inspections with primary food-born risk N/A Health Hazard Control factor violations Department of Public Inspections and Environmental Number of inspections per public pool 1.74 Health Hazard Control Department of Public Inspections and Environmental Percentage of residential pool inspections with N/A Health Hazard Control disinfection violations Department of Public Inspections and Environmental Number of swimming pool closures Health Hazard Control 1,245.00 Department of Public Inspections and Environmental Number of inspections per tourist accommodations 1.78 Health Hazard Control Department of Public Inspections and Environmental Percentage of tourist accommodations inspections with N/A Health Hazard Control critical tourist violations Department of Public Inspections and Environmental Number of tourist complaints Health Hazard Control 358.00 Department of Public Health Department of Public Health Department of Public Health Public Health Formula Grants to Counties Public Health Formula Grants to Counties Public Health Formula Grants to Counties Number of services provided Average dollars spent per capita County funds leveraged above required amount N/A $7.85 N/A FY 2010 Actual 52.67% 380,898.00 83.90% 85.00% 88.00% 319.00 251.00 364.00 58,798.00 2,839.00 1,236.00 1.90 N/A 1.76 N/A 1,069.00 1.84 N/A 395.00 N/A $6.72 N/A FY 2011 Actual 56.66% 373,802.00 63.67% 94.00% 90.00% 322.00 1,421.00 359.00 71,637.00 2,667.00 1,252.00 1.90 4.40% 1.70 8.00% 1,069.00 1.84 13.20% 395.00 N/A N/A N/A FY 2012 Actual N/A 363,412.00 67.32% 83.00% 88.00% 268.00 223.00 332.00 67,578.00 2,751.00 1,075.00 2.00 5.10% 1.64 24.97% 715.00 1.91 9.76% 399.00 N/A N/A N/A 42 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Health Department of Public Safety Department of Public Safety Program Name Vital Records Vital Records Vital Records Vital Records Vital Records Vital Records Aviation Aviation Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Capitol Police Services Capitol Police Services Executive Security Services Executive Security Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Field Offices and Services Firefighters Standards and Training Council Department of Public Firefighters Standards and Safety Training Council Description Number of certificates issued FY 2009 Actual 68,071.00 Average number of days to fill a certificate request N/A Amount of revenue collected $1,820,250.00 Number of corrections, amendments, court orders and adoptions processed Percentage of vital events entered within 15 days 8,094.00 N/A Number of vital events registered 213,013.00 Number of missions flown 1,323.00 Percentage of individuals found through general searches (both criminal and search and rescue combined) Number of Security Events within the fiscal year 38.00% N/A Number of incidents responded to 110.00 Number of detail hours 43,909.00 Number of training hours 3,296.00 Number of vehicle stops performed 481,345.00 Total number of fatalities 1,299.00 Percentage of accident reports completed within 5 days 86.00% Number of accidents in Georgia worked 40,333.00 Number of SWAT team call outs 38.00 Percentage of Computer Aided Dispatch (CAD) calls N/A validated Number of fleet operations vehicles serviced N/A Total department training hours N/A Number of CIU agency assists N/A Number of Nighthawks DUI stops 850.00 Number of marijuana plants located on task force missions Percentage of fire stations found to be operating in violation of state requirements and placed in noncompliant status Percentage of career firefighters in violation of annual training and certification requirements placed in noncompliant status N/A 12.00% 2.00% FY 2010 Actual 57,600.00 60.60 $1,596,575.00 6,732.00 51.00% 206,970.00 1,344.00 51.00% 121.00 2,787.00 39,042.00 1,009.00 502,195.00 1,250.00 54.00% 42,252.00 35.00 N/A N/A 162,561.00 N/A 941.00 67,163.00 14.00% 1.00% FY 2011 Actual 188,896.00 41.00 $2,615,406.00 9,514.00 58.00% 203,232.00 N/A N/A 130.00 2,864.00 42,278.00 906.00 380,766.00 1,236.00 83.00% 47,635.00 33.00 70.00% N/A 123,976.00 N/A 2,571.00 23,556.00 11.00% 2.00% FY 2012 Actual 99,144.00 32.00 $2,643,794.00 15,028.00 73.00% 198,365.00 1,388.00 52.00% 140.00 3,091.00 39,527.00 839.00 447,442.00 N/A 88.00% 43,950.00 40.00 86.00% 4,032.00 163,992.00 1,534.00 2,008.00 26,000.00 17.00% 2.60% 43 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Department of Public Safety Program Name Firefighters Standards and Training Council Motor Carrier Compliance Description Number of certified firefighters Number of commercial vehicle inspections FY 2009 Actual 12,100.00 93,000.00 Motor Carrier Compliance Motor Carrier Compliance Office of Highway Safety Percentage of vehicles weighed and found to be in compliance Percentage of school buses found to have serious defects as a result of inspections Fatality rate per 100 million miles driven 99.00% 13.00% 1.19 Office of Highway Safety Percentage of safety belt usage (observational survey) 88.90% Office of Highway Safety Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Peace Officers Standards and Training Council Public Safety Training Center Percentage of child safety seat usage (observational survey) Percentage of cases resulting in sanctions Percentage of cases in which external review of POST actions led to a decision upholding the Council's sanction of an officer's certification Number of cases per investigator Average number of open records requests completed per month Total number of certifications awarded. Number of individuals awarded certifications that are supervisory, managerial, or executive certified. Average cost per law enforcement candidate 88.00% 69.00% 100.00% 149.00 351.00 11,966.00 249.00 N/A Public Safety Training Center Average cost per fire fighter candidate N/A Public Safety Training Center Number of basic training courses taught 119.00 Public Safety Training Center Public Safety Training Center Public Safety Training Center Public Safety Training Center Number of candidates attending police or fire specialized 28,595.00 training Number of candidates attending police or fire basic 2,135.00 training Percentage of candidates graduating from police or fire 76.00% basic training Percentage of all courses taught off-campus 41.00% Specialized Collision Reconstruction Team Specialized Collision Reconstruction Team Specialized Collision Reconstruction Team Troop J Specialty Units Troop J Specialty Units Number of traffic accidents investigated 249.00 Percentage of cases investigated resulting in convictions 97.00% Number of days to complete a full Specialized Collision Reconstruction Team case investigation Number of students attending the Basic 5000 course initially and for recertification Number of intoxilyzer devices inspected and/or serviced 195.00 2,453.00 2,426.00 Troop J Specialty Units Number of Portable Breath Test (PBT) machines N/A repaired FY 2010 Actual 12,500.00 98,716.00 99.00% 12.00% 1.09 89.60% 95.30% 60.00% 100.00% 167.00 401.00 11,433.00 227.00 N/A N/A 95.00 32,024.00 1,652.00 78.00% 47.00% 238.00 99.00% 245.00 2,212.00 2,224.00 221.00 FY 2011 Actual 13,000.00 100,877.00 99.00% 14.00% N/A 93.00% 98.20% 67.00% 100.00% 209.00 426.00 10,298.00 235.00 $3,421.51 $2,604.80 67.00 27,753.00 1,440.00 77.00% 41.00% 298.00 95.00% 259.00 1,884.00 2,050.00 322.00 FY 2012 Actual 13,014.00 85,768.00 99.00% 13.35% N/A 97.50% 98.60% 64.00% 100.00% 214.00 404.00 9,493.00 241.00 $3,421.51 $2,604.80 64.00 25,607.00 1,437.00 81.00% 39.00% 304.00 100.00% 194.00 2,115.00 2,037.00 350.00 44 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Revenue Customer Service Department of Revenue Customer Service Description FY 2009 Actual Percentage of persons surveyed who attended taxpayer 95.00% education workshops who reported that the program was beneficial Number of in-bound calls 1,160,000.00 Department of Revenue Customer Service Number of calls answered 557,000.00 Department of Revenue Industry Regulation Total number of inspections (Alcohol) 4,192.00 Department of Revenue Industry Regulation Percentage in compliance (Alcohol) 91.00% Department of Revenue Industry Regulation Total number of inspections (Tobacco) 3,178.00 Department of Revenue Industry Regulation Percentage in compliance (Tobacco) 94.00% Department of Revenue Industry Regulation Total number of inspections (Games) 1,482.00 Department of Revenue Industry Regulation Percentage in compliance (Games) 93.00% Department of Revenue Industry Regulation Total number of inspections (UCRA) 2,494.00 Department of Revenue Industry Regulation Percentage in compliance (UCRA) 80.00% Department of Revenue Industry Regulation Department of Revenue Industry Regulation Average Alcohol/Tobacco/COAM inspections per sworn 316.00 Alcohol and Tobacco Division officer Total underage alcohol investigations 3,678.00 Department of Revenue Industry Regulation Department of Revenue Industry Regulation Percentage of investigated vendors making illegal underage alcohol sales Total underage tobacco investigations 18.00% 1,740.00 Department of Revenue Industry Regulation Percentage of investigated vendors making illegal underage tobacco sales Department of Revenue Local Tax Officials Retirement Amount of Employee Retirement System benefits paid and FICA for local retirement Department of Revenue Local Tax Officials Retirement Number of officials and staff participating in Employee and FICA Retirement System Department of Revenue Motor Vehicle Registration and Amount of revenue from motor vehicle registrations (in Titling millions) Department of Revenue Motor Vehicle Registration and Number of motor vehicle titles processed (in millions) Titling Department of Revenue Motor Vehicle Registration and Total number of motor vehicle registrations processed Titling Department of Revenue Motor Vehicle Registration and Number of motor vehicle registrations renewed online Titling Department of Revenue Motor Vehicle Registration and Salvage inspections completed statewide Titling Department of Revenue Motor Vehicle Registration and Percentage of each private contractor's inspection Titling reports reviewed by state salvage inspectors Department of Revenue Motor Vehicle Registration and Percentage of each private contractor's inspections that Titling are visually inspected by state salvage inspectors 8.00% $3,614,173.77 1,285.00 $236.00 2.40 8,515,900.00 199,149.00 16,545.00 N/A N/A Department of Revenue Motor Vehicle Registration and Percentage of compliant contractor salvage vehicle N/A Titling inspections FY 2010 Actual 95.00% 1,053,000.00 370,000.00 3,820.00 85.00% 3,126.00 84.00% 1,413.00 89.00% 2,282.00 97.00% 360.00 4,356.00 16.00% 3,372.00 9.00% $4,414,746.92 1,302.00 $214.00 2.40 8,527,790.00 304,705.00 18,865.00 N/A N/A N/A FY 2011 Actual N/A 990,058.00 345,000.00 4,746.00 85.00% 3,940.00 90.00% 4,280.00 86.00% 4,656.00 99.00% 381.00 4,365.00 18.00% 2,227.00 11.00% $5,289,184.55 1,283.00 $253.00 2.70 8,581,400.00 275,766.00 18,826.00 N/A N/A N/A FY 2012 Actual 88.00% 1,019,827.00 740,934.00 7,556.00 81.00% 5,823.00 89.00% 3,201.00 86.00% 5,351.00 99.00% 487.00 5,343.00 12.00% 1,763.00 9.00% $5,382,039.47 1,185.00 $240.00 2.80 8,619,297.00 589,956.00 21,609.00 5.00% 3.00% N/A 45 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Revenue Revenue Processing Description Total returns processed FY 2009 Actual 6,371,815.00 Department of Revenue Revenue Processing Total returns processed by tax type - Withholding 926,251.00 Department of Revenue Revenue Processing Total returns processed by tax type - Corporate 284,155.00 Department of Revenue Revenue Processing Total returns processed by tax type - Sales 1,244,403.00 Department of Revenue Revenue Processing Total returns processed by tax type - Individual 3,917,006.00 Department of Revenue Revenue Processing Average cost to process tax returns - paper $1.75 Department of Revenue Revenue Processing Average cost to process tax returns - electronic $0.50 Department of Revenue Revenue Processing Percentage of individual tax returns filed electronically 73.10% Department of Revenue Revenue Processing Percentage of withholding tax returns filed electronically 33.60% Department of Revenue Revenue Processing Percentage of corporate tax returns filed electronically 14.80% Department of Revenue Revenue Processing Percentage of sales tax returns filed electronically 23.00% Department of Revenue Revenue Processing Percentage of total tax returns filed electronically 55.00% Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Department of Revenue Tax Compliance Number of telephone calls seeking assistance in the 11 Regional Offices Number of walk-in taxpayers seeking assistance in the 11 Regional Offices Average number of hours per audit by tax type - Sales and Use Tax Average number of hours per audit by tax type Individual Income Tax Average number of hours per audit by tax type Withholding Tax Average number of hours per audit by tax type Miscellaneous Taxes including IFTA, IRP, Tobacco, Alcohol, Unclaimed Property Number of audits completed 400,305.00 66,639.00 71.00 1.00 8.00 104.00 27,214.00 Department of Revenue Tax Compliance Percentage of audits found to be in compliance 45.00% Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Airport Aid Airport Aid Percentage of airports meeting state airport licensing standards. Percentage of airports with instrument approaches. Airport Aid Capital Construction Projects Capital Construction Projects Percentage of airports with runway lengths meeting system plan development goals. Percentage of construction funds authorized on schedule per the approved State Transportation Improvement Program (target 80%) Percentage of projects completed on budget 91.00% 84.00% 79.00% 24.00% 80.80% FY 2010 Actual 6,644,199.00 1,209,522.00 390,588.00 1,529,112.00 3,514,977.00 $1.50 $0.50 77.70% 50.00% 18.50% 33.30% 59.00% 449,958.00 72,000.00 85.00 2.00 4.00 35.00 12,173.00 42.00% 88.00% 85.00% 80.00% 89.00% 96.80% FY 2011 Actual 7,367,044.00 1,021,074.00 216,001.00 1,679,964.00 4,450,005.00 $1.50 $0.50 75.70% 62.70% 40.30% 53.40% 68.00% 481,494.00 71,922.00 99.00 4.00 3.00 55.00 39,829.00 45.00% 89.00% 85.00% 81.00% 64.00% 97.40% FY 2012 Actual 6,600,000.00 1,000,000.00 200,000.00 1,400,000.00 4,000,000.00 $1.50 $0.50 81.00% 77.00% 61.00% 73.00% 78.00% 426,719.00 60,789.00 64.00 4.00 4.00 37.00 94,609.00 45.00% 88.00% 87.00% 82.00% 71.00% 97.30% 46 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Department of Transportation Program Name Capital Construction Projects Capital Maintenance Projects Capital Maintenance Projects Capital Maintenance Projects Data Collection, Compliance and Reporting Data Collection, Compliance and Reporting Data Collection, Compliance and Reporting Local Maintenance and Improvement Grants Local Maintenance and Improvement Grants Local Maintenance and Improvement Grants Local Road Assistance Administration Local Road Assistance Administration Payments to State Road and Tollway Authority Payments to State Road and Tollway Authority Payments to State Road and Tollway Authority Planning Planning Description FY 2009 Actual Metro Atlanta highway morning peak hour speeds (6 38.70 a.m. to10 a.m.) on selected Key Performance Indicator corridors Percentage of interstates meeting maintenance 78.20% standards Percentage of state-owned non-interstate roads meeting 76.00% maintenance standards Percentage of state-owned bridges meeting Georgia 87.00% Department of Transportation standards Percentage of miles in the public road system 3.30% inventoried (includes all roads). Percentage of reports filed on time that assist in 100.00% establishing Georgia's Federal funding level. Number of reports (State and Federal) provided by 27.00 specified dates. Percentage of off-system projects in the Statewide 26.00% Transportation Improvement Program advanced/let to construction in the year programmed Percentage of locally requested resurfacing projects N/A advanced/let to construction within the fiscal year Number of days occurring between the receipt of Federal N/A Transit Authority funds and the execution of Local Transit contracts Percentage of off-system projects in the Statewide 26.00% Transportation Improvement Program advanced/let to construction in the year programmed Percentage of let local road and bridge construction 98.76% projects completed on schedule Percentage of Guaranteed Revenue Bonds, N/A Reimbursement Revenue Bonds, or Grant Anticipation Revenue Bonds payment schedules reviewed prior to the 1st monthly payment Number of Guaranteed Revenue Bonds, Reimbursement N/A Revenue Bonds, or Grant Anticipation Revenue Bonds Bond payments made to State Road and Tollway Authority annually Percentage of Guaranteed Revenue Bonds, N/A Reimbursement Revenue Bonds, or Grant Anticipation Revenue Bonds payments made in accordance with the agreed upon payment schedule Number of fatalities annually (per calendar year) (target 1,299.00 =reduction of 41 per year) Annual congestion costs (in billions) $2.73 Planning Ports and Waterways Ports and Waterways Ports and Waterways Metro Atlanta highway evening peak hour speeds (3 p.m. to 7 p.m.) on selected Key Performance Indicator corridors Percentage of funds provided and/or project management provided to the Corps of Engineers for work sponsored by GDOT. Percentage of funding provided to the Corps of Engineers versus requested. Number of Corps of Engineers assignments completed. 41.20 N/A N/A N/A FY 2010 Actual 40.50 72.30% 73.00% 87.00% 18.34% 100.00% 21.00 85.00% N/A N/A 85.00% 100.00% N/A N/A N/A 1,250.00 $2.49 42.70 N/A N/A N/A FY 2011 Actual 43.20 75.50% 73.00% 87.00% 22.82% 100.00% 19.00 35.00% N/A N/A 35.00% 96.64% N/A N/A N/A 1,236.00 N/A 41.50 N/A N/A N/A FY 2012 Actual 41.70 75.90% 71.00% 89.00% 8.70% 100.00% 19.00 27.00% 48.80% N/A 27.00% 94.62% 100.00% 2.00 100.00% N/A N/A 38.20 100.00% 100.00% 15.00 47 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Description FY 2009 Actual Department of Rail Number of track miles on hand 540.00 Transportation Department of Rail Number of track miles rehabilitated to provide for N/A Transportation increased alternative transportation to other travel modes Department of Routine Maintenance Percentage of interstates meeting maintenance 78.20% Transportation standards. Department of Routine Maintenance Customer satisfaction with welcome centers N/A Transportation Department of Traffic Management and Number of fatalities annually (per calendar year) 1,299.00 Transportation Control Department of Traffic Management and Number of Highway Emergency Response Operator 115,098.00 Transportation Control motorist assists Department of Traffic Management and Average Highway Emergency Response Operator 13.00 Transportation Control response time tracked monthly Department of Transit Number of total riders, including MARTA on urban and 180,029,340.00 Transportation rural transit systems Department of Transit Average age of fleet vehicles 4.60 Transportation Department of Transit Number of transit-related contracts executed by June 224.00 Transportation 30th Department of Transit Percentage of counties covered by transit contracts N/A Transportation Department of Veterans Administration Number of payments processed N/A Service Department of Veterans Administration Percentage of payments processed electronically N/A Service Department of Veterans Administration Number of audit findings N/A Service Department of Veterans Administration Average number of days to process payments N/A Service Department of Veterans Administration Agency turnover rate 11.52% Service Department of Veterans Georgia Veterans Memorial Total interments at state veterans cemeteries 1,358.00 Service Cemetery Department of Veterans Georgia Veterans Memorial Total interments per year 270.00 Service Cemetery Department of Veterans Georgia Veterans Memorial State maintenance cost per interment $1,717.00 Service Cemetery Department of Veterans Georgia Veterans Memorial State cost per interment $1,935.00 Service Cemetery Department of Veterans Georgia Veterans Memorial Percentage of graves marked timely (Veterans Affairs N/A Service Cemetery Standard 95% in 60 days or less) Department of Veterans Georgia War Veterans Nursing Total patient days at state veterans homes, less hospital 61,137.00 Service Home - Augusta and leave days Department of Veterans Georgia War Veterans Nursing State cost per patient day $91.51 Service Home - Augusta Department of Veterans Georgia War Veterans Nursing Number of patients 168.00 Service Home - Augusta Department of Veterans Georgia War Veterans Nursing State cost per patient day $83.00 Service Home - Milledgeville Department of Veterans Georgia War Veterans Nursing Number of patients 317.00 Service Home - Milledgeville FY 2010 Actual 540.00 N/A 72.30% N/A 1,250.00 122,350.00 12.00 166,781,989.00 4.60 284.00 N/A 1,621.00 27.00% 2.00 1.00 13.83% 1,666.00 308.00 $1,234.00 $1,770.00 N/A 61,301.00 $78.26 168.00 $91.00 280.00 FY 2011 Actual 540.00 N/A 75.50% 78.20% 1,236.00 120,535.00 14.00 166,496,787.00 4.60 151.00 N/A 1,789.00 31.00% 0.00 0.00 12.80% 1,969.00 303.00 $874.00 $1,877.00 98.35% 53,159.00 $94.59 159.00 $81.71 227.00 FY 2012 Actual 540.00 0.00 75.90% N/A N/A 119,839.00 12.00 153,861,490.00 4.90 200.00 N/A 2,161.00 56.00% 0.00 0.00 13.58% 2,272.00 304.00 $1,088.00 $1,785.00 98.47% 65,021.00 $95.82 164.00 $84.70 230.00 48 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name Department of Veterans Veterans Benefits Service Department of Veterans Veterans Benefits Service Department of Veterans Veterans Benefits Service Employees' Retirement Deferred Compensation System of Georgia Description Number of veterans in Georgia (per calendar year) FY 2009 Actual 772,832.00 Veterans compensation and pension dollars into Georgia $1,638.00 (in millions) (per calendar year) Veterans compensation and pension dollars per Georgia $2,119.93 veteran (per calendar year) Number of participants 36,393.00 Employees' Retirement Deferred Compensation System of Georgia Millions of dollars of assets under management $799.00 Employees' Retirement Deferred Compensation System of Georgia Cost per participant per year $77.00 Employees' Retirement Georgia Military Pension Fund Number of retirees and beneficiaries currently receiving 386.00 System of Georgia benefits Employees' Retirement Georgia Military Pension Fund Total benefit payments made during fiscal year System of Georgia $382,000.00 Employees' Retirement Georgia Military Pension Fund Retiree on-time processing rate N/A System of Georgia Employees' Retirement Public School Employees System of Georgia Retirement System Number of retirees and beneficiaries currently receiving 13,804.00 benefits Employees' Retirement Public School Employees System of Georgia Retirement System Total benefit payments made during fiscal year (in millions) $52.20 Employees' Retirement Public School Employees Retiree on-time processing rate N/A System of Georgia Retirement System Employees' Retirement System Administration System of Georgia Number of retirees and beneficiaries currently receiving 37,049.00 benefits Employees' Retirement System Administration System of Georgia Total benefit payments made during fiscal year (in millions) $1,117.00 Employees' Retirement System Administration Retiree on-time processing rate N/A System of Georgia Employees' Retirement System Administration System of Georgia Average speed to answer incoming calls (in seconds) 39.00 Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Bureau Administration Bureau Administration Accounts payable transactions processed for the fiscal year Percentage of electronic payments for the fiscal year 20,656.00 12.40% Bureau Administration Total amount of payments processed for the fiscal year $121,732,438.00 Criminal Justice Coordinating Number of victims served by grant funded programs Council 177,327.00 FY 2010 Actual 773,858.00 $1,723.00 $2,226.43 40,533.00 $868.00 $73.00 480.00 $489,000.00 N/A 13,995.00 $53.20 N/A 38,518.00 $1,131.00 N/A 44.00 21,265.00 16.80% $118,900,434.00 159,207.00 FY 2011 Actual 773,337.00 $2,135.00 $2,761.00 42,965.00 $993.00 $73.00 568.00 $579,000.00 94.00% 14,613.00 $54.00 99.00% 40,250.00 $1,169.00 99.00% 49.00 22,223.00 24.80% $134,453,076.00 132,784.00 FY 2012 Actual N/A N/A N/A 47,320.00 $987.00 $64.00 660.00 $678,000.00 90.00% 15,106.00 $54.20 98.00% 42,053.00 $1,217.00 99.50% 56.00 22,760.00 32.60% $123,198,403.00 233,384.00 49 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Bureau of Investigation Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Program Name Criminal Justice Coordinating Council Criminal Justice Coordinating Council Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Criminal Justice Information Services Forensic Scientific Services Description Total victim compensation paid FY 2009 Actual $19,300,000.00 Average number of days to process a Georgia Crime 73.00 Victim Compensation Program application Percentage of criminal history background service 88.00% requests processed within 24 hours of receipt Percentage of manually reported final disposition data 38.00% processed within 30 days of receipt Percentage of reported arrest data processed within two 92.00% hours of receipt Number of applicant fingerprint-based background N/A checks completed annually Average daily message traffic for the Criminal Justice N/A Information Services system Total number of reports released 90,441.00 Forensic Scientific Services Percentage of reports released in 45 days 62.40% Forensic Scientific Services Combined DNA Index System matches 884.00 Forensic Scientific Services Overall average cost per report $261.31 Forensic Scientific Services Reports per full-time equivalent 358.90 Forensic Scientific Services Average number of scientists in training 7.00 Regional Investigative Services Number of criminal investigations opened 7,451.00 Regional Investigative Services Number of criminal investigations closed 7,393.00 Regional Investigative Services Agent turnover rate 5.80% Regional Investigative Services Number of arrests by the Investigative Division 1,786.00 Regional Investigative Services Value of contraband seized $100,938,900.00 Commission Administration Number of audit findings within fiscal year 0.00 Commission Administration Finish fiscal year with surplus in all program areas and $80,207.00 adhere to all budgetary compliance rules and regulations Commission Administration Maximize Federal dollars coming to Georgia $13,925,240.00 Forest Management Forest Management Number of water quality exams conducted on logging and forestry operations Number of acres covered by forest management plans 564.00 537,529.00 Forest Management Number of forested acres in the state 24,805,700.00 Forest Protection Number of acres burned by wildfires 21,033.00 Forest Protection Average fire response time in minutes 28.77 FY 2010 Actual $18,200,000.00 41.00 95.00% 100.00% 93.00% N/A N/A 87,667.00 71.60% 795.00 $286.63 342.40 25.00 7,408.00 7,799.00 5.00% 1,649.00 $98,137,305.00 0.00 $7,683.00 $9,373,260.00 570.00 497,848.00 24,785,100.00 12,792.00 26.91 FY 2011 Actual $18,100,000.00 47.00 97.00% 100.00% 93.00% N/A N/A 85,523.00 73.70% 894.00 $303.38 313.30 40.00 7,779.00 7,723.00 3.50% 1,233.00 $102,589,783.00 0.00 $745.00 $11,423,937.00 530.00 605,253.00 24,785,100.00 151,329.00 29.16 FY 2012 Actual $15,881,514.00 49.00 94.00% 100.00% 85.00% 310,384.00 1,587,012.00 89,597.00 62.00% 783.00 $309.09 325.80 22.60 8,440.00 8,522.00 4.50% 1,305.00 $86,740,671.00 0.00 $2,141.00 $9,216,489.00 715.00 824,494.00 24,768,235.00 27,163.00 32.61 50 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Forestry Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Program Name Forest Protection Forest Protection Forest Protection Forest Protection Forest Protection Forest Protection Tree Seedling Nursery Tree Seedling Nursery Tree Seedling Nursery Accel Accel Accel Accel Engineer Scholarship Engineer Scholarship Engineer Scholarship Georgia Military College Scholarship Georgia Military College Scholarship Georgia Military College Scholarship HERO Scholarship HERO Scholarship HERO Scholarship HOPE Administration HOPE Administration HOPE Administration HOPE GED Description Number of online and automated burn permits issued FY 2009 Actual 459,864.00 Percentage of burn permits issued online and thru automated call in Number of acres per fire fighter 67.00% 58,229.00 Dollar value of property destroyed/damaged by forest fires Number of wildfire arson investigations conducted $5,128,718.00 111.00 Number of fire fighters trained and certified in wildland firefighting Amount of revenue generated through seedling sales 98.00 $1,003,809.00 Number of seedlings sold 12,609,000.00 Percentage of seedlings sold as compared to total seedlings grown and available in inventory for sale Number of awards granted per year 86.36% 6,775.00 Average dollar amount per award $866.53 Number of semester credit hours 40,262.00 Number of quarter credit hours 5,202.00 Number of students awarded scholarships per year 195.00 Average dollar amount per student $3,376.36 Percentage of students repaying loans through service 55.00% Number of students awarded scholarships per year 72.00 Average dollar amount per student $13,134.26 Percentage of students repaying loans through service 47.00% Number of awards granted per year 713.00 Average dollar amount per award $852.39 Number of students receiving Helping Educate Reservists and their Offspring (HERO) scholarships Number of visits to the GAcollege411.org website 432.00 3,787,687.00 Average amount of time spent at the GAcollege411.org website (in minutes) Number of accounts created at the GAcollege411.org website Number of students receiving the Helping Outstanding Pupils Educationally General Education Diploma grant 10.00 366,216.00 4,884.00 FY 2010 Actual 505,985.00 75.00% 62,118.00 $3,347,443.00 82.00 83.00 $949,046.00 11,108,000.00 66.92% 7,048.00 $926.80 42,303.00 5,620.00 201.00 $3,102.51 47.00% 72.00 $12,938.21 60.00% 784.00 $850.53 434.00 3,096,716.00 11.00 452,637.00 5,689.00 FY 2011 Actual 606,782.00 83.00% 66,448.00 $10,219,695.00 111.00 68.00 $1,074,480.00 13,399,000.00 96.40% 7,856.00 $978.21 46,688.00 4,871.00 172.00 $3,265.99 44.00% 74.00 $13,212.82 63.00% 913.00 $865.22 482.00 3,833,323.00 15.00 931,494.00 5,276.00 FY 2012 Actual 714,153.00 75.00% 66,225.00 $4,179,190.00 83.00 175.00 $814,102.00 10,477,739.00 70.80% 9,030.00 $1,005.56 55,478.00 1,845.00 172.00 $3,205.00 40.00% 74.00 $13,136.00 78.00% 772.00 $928.35 462.00 4,897,086.00 10.00 836,053.00 3,877.00 51 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Program Name HOPE GED HOPE GED HOPE Grant Description Award Rate: Number of Helping Outstanding Pupils Educationally (HOPE) General Education Diploma vouchers redeemed/total number of HOPE General Education Diploma vouchers issued Number of General Education Diploma vouchers issued by Technical College System of Georgia Number of awards granted per year FY 2009 Actual 28.00% 17,410.00 239,231.00 HOPE Grant Average dollar amount per award $538.00 HOPE Grant Number of students receiving the HOPE Grant 114,288.00 HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Private Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools HOPE Scholarships - Public Schools Low Interest Loans Number of awards granted per year 30,755.00 Average dollar amount per award $1,407.00 Number of private school students receiving the HOPE 13,983.00 scholarship Number of Zell Miller Scholar awards granted per year Average dollar amount per Zell Miller Scholar award Number of private school students receiving the Zell Miller Scholarship Number of awards granted per year N/A 192,400.00 Average dollar amount per award $1,809.68 Number of public school students receiving the HOPE scholarship Number of Zell Miller Scholar awards granted per year 89,963.00 Average dollar amount per Zell Miller Scholar award Number of public school students receiving the Zell Miller Scholarship Number of loan applications processed N/A Low Interest Loans Average dollar amount of loan N/A Low Interest Loans Number of students obtaining student access loans N/A Nonpublic Postsecondary Education Commission Nonpublic Postsecondary Education Commission Nonpublic Postsecondary Education Commission Nonpublic Postsecondary Education Commission North Ga. Military Scholarship Grants Percentage of authorized colleges and schools that meet 75.00% prescribed academic and financial standards annually without remediation Average number of schools assigned to each full-time 88.00 Standard Administrator Average number of working days to fill student transcript N/A requests Number of complaints received N/A Number of students awarded scholarship 119.00 FY 2010 Actual 33.00% 17,525.00 299,502.00 $611.98 138,982.00 31,010.00 $1,498.97 14,953.00 N/A 206,846.00 $1,965.56 96,205.00 N/A N/A N/A 70.00% 89.00 N/A N/A 115.00 FY 2011 Actual 40.00% 13,224.00 308,169.00 $667.31 141,887.00 31,799.00 $1,701.52 15,354.00 N/A 219,772.00 $2,210.96 102,311.00 N/A N/A N/A 68.00% 95.00 N/A N/A 122.00 FY 2012 Actual 41.00% 9,531.00 166,268.00 $559.51 98,790.00 25,986.00 $1,516.77 12,705.00 2,984.00 $1,911.06 1,528.00 189,407.00 $1,729.52 92,043.00 20,507.00 $3,121.22 10,809.00 8,870.00 $6,092.50 2,745.00 82.00% 100.00 11.00 45.00 132.00 52 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Georgia Student Finance Commission Office of the Governor Program Name North Ga. Military Scholarship Grants North Ga. Military Scholarship Grants North Georgia ROTC Grants North Georgia ROTC Grants North Georgia ROTC Grants Public Memorial Safety Grant Public Memorial Safety Grant Public Memorial Safety Grant Tuition Equalization Grants Tuition Equalization Grants Tuition Equalization Grants Child Advocate, Office of the Description Average dollar amount per student FY 2009 Actual $7,889.39 Percentage of students repaying loans through service 80.00% Number of awards granted per year 623.00 Average dollar amount per award $814.57 Number of students receiving the Reserve Officers' Training Corps grant Number of awards granted per year 399.00 55.00 Average dollar amount per award $4,332.67 Number of students receiving the Public Memorial Safety 28.00 grant Number of awards granted per year 68,001.00 Average dollar amount per award $459.45 Number of students receiving the Tuition Equalization Grant Percentage of identified eligible child deaths reviewed within a 12 month period (per calendar year) 34,465.00 92.00% Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Child Advocate, Office of the Children and Families, Governor's Office for Children and Families, Governor's Office for Emergency Management Agency, Georgia Emergency Management Agency, Georgia Emergency Management Agency, Georgia Georgia Commission on Equal Opportunity Percentage of cases that are closed within 6 months of 80.00% opening Number of communities implementing a System of Care 5.00 framework Percentage of customers satisfied with Governor's Office 84.00% for Children and Families training and technical assistance Percentage from a composite satisfaction score from all 96.00% customers and stakeholders for the provision of customer service rated good to very good for the customer service values of being courteous, helpful, and accessible Percentage of all requests for state assets and mutual 100.00% aid assistance handled successfully Number of Georgia counties with an approved Annual 142.00 County Emergency Management Work Plan Percentage of employment discrimination complaints 64.00% against a state agency investigated within 90 days Office of the Governor Office of the Governor Georgia Commission on Equal Opportunity Georgia Commission on Equal Opportunity Number of education, training, and outreach activities performed throughout the state in order to inform state agencies, housing-related groups and industry entities, and the general public of the coverage of the Georgia Fair Employment Practices Act and the Georgia Fair Housing Act Percentage of successful performance evaluations by the U.S. Equal Employment Opportunity Commission 3.00 100.00% FY 2010 Actual $9,427.83 75.00% 716.00 $961.94 463.00 52.00 $4,260.21 25.00 72,324.00 $336.28 36,373.00 92.00% 80.00% 14.00 84.00% 99.00% 100.00% 158.00 42.00% 5.00 100.00% FY 2011 Actual $10,706.65 74.00% 818.00 $975.55 502.00 66.00 $5,344.89 33.00 71,230.00 $324.05 36,537.00 93.00% 12.00% 32.00 93.70% 100.00% 100.00% 149.00 0.09% 5.00 100.00% FY 2012 Actual $11,855.00 73.00% 817.00 $997.85 488.00 58.00 $6,428.40 30.00 68,342.00 $302.10 34,903.00 N/A N/A 44.00 93.00% N/A 100.00% 159.00 3.00% 16.00 100.00% 53 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Program Name Georgia Commission on Equal Opportunity Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Georgia Professional Standards Commission Description FY 2009 Actual Percentage of successful performance evaluations by 0.00% the U.S. Department of Housing and Urban Development Total number of Professional Standards Commission- 708,206.00 issued certificates, licenses, and other credentials held (excluding credentials issued for LIFE) Percentage of ethics cases cleared after an investigation 5.60% Average processing time in days for certification cases submitted with all necessary documentation Certification cases completed 4.00 51,212.00 Calls handled by the Professional Standards 101,520.00 Commission Call Center Number of educators certified for the first time in Georgia 9,331.00 in a teaching field Total number of educators credentialed for the first time 14,614.00 in Georgia Total number of educator certificate renewals 27,042.00 Total number of certificate upgrades as a result of 9,942.00 educators earning advanced degrees Total number of educators receiving performance-based 13.00 educational leadership certificates for the first time Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Georgia Professional New ethics complaints including student loans 1,621.00 Standards Commission Governor's Office of Consumer Total number of telephone calls placed to the "1-800- 575,000.00 Protection Georgia" call center requesting assistance Governor's Office of Consumer Average consumer savings and restitution per state $4.82 Protection dollar appropriated Governor's Office of Consumer Total dollar value of savings and restitution $17,252,361.00 Protection Governor's Office of Consumer Number of Lemon Law requests for information and 786.00 Protection assistance Governor's Office of Planning Number of State Agency Strategic Plans reviewed 57.00 and Budget Governor's Office of Planning Number of budget amendments approved 695.00 and Budget Governor's Office of Planning Average number of days to process amendments (from 6.45 and Budget submittal to approval) Governor's Office of Planning Number of allotments processed 437.00 and Budget Governor's Office of Planning Average number of days to process allotments (from 3.20 and Budget submittal to warrant) Office of the State Inspector Number of complaints received by the Office of the State 150.00 General Inspector General Office of the State Inspector Average time to complete an investigation (in days) 61.00 General Office of the State Inspector Percentage of Inspector General recommendations 100.00% General accepted by state agencies Student Achievement, Office of Average number of days to complete an audit 216.00 FY 2010 Actual 0.00% 724,037.00 7.20% 4.40 44,610.00 103,614.00 7,550.00 10,145.00 31,709.00 9,865.00 131.00 1,350.00 815,000.00 $3.75 $13,554,692.00 847.00 65.00 717.00 5.70 773.00 2.90 145.00 20.00 100.00% 130.00 FY 2011 Actual 0.00% 739,070.00 8.10% 6.40 39,916.00 74,106.00 7,786.00 10,543.00 31,208.00 7,922.00 257.00 1,227.00 545,000.00 $5.63 $23,858,708.00 673.00 46.00 833.00 4.95 846.00 3.00 165.00 6.00 100.00% 197.00 FY 2012 Actual 0.00% 786,739.00 10.90% 8.50 40,572.00 81,267.00 9,864.00 13,000.00 31,789.00 7,311.00 399.00 1,354.00 470,000.00 $8.48 $35,123,557.00 625.00 60.00 822.00 6.40 632.00 4.90 203.00 12.74 100.00% N/A 54 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Office of the Governor Program Name Description Student Achievement, Office of Number of elementary and middle schools audited statewide Student Achievement, Office of Percentage of elementary and middle schools audited statewide Student Achievement, Office of Number of Criterion-Referenced Competency Tests monitored by the state Student Achievement, Office of Percentage of Kindergarten through 12th grade report cards posted to the website by December Student Achievement, Office of Number of elementary and middle schools flagged for testing irregularities Student Achievement, Office of Number of unique visits to GOSA website FY 2009 Actual 1,857.00 100.00% N/A 100.00% 369.00 N/A Office of the Governor Student Achievement, Office of Number of research studies published N/A Office of the Governor Office of the Governor Office of the Governor Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Defender Standards Council Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Public Service Commission Secretary of State Student Achievement, Office of Number of policy briefings on educational developments N/A published on GOSA website Student Achievement, Office of Percentage of students in schools served by mentors N/A reading at grade level Student Achievement, Office of Percentage of schools appearing on the "severe and N/A moderate concern" lists after erasure analysis Public Defender Standards Employee turnover rate 27.00% Council Public Defender Standards Number of audit findings 3.00 Council Public Defender Standards Number of trainings offered 14.00 Council Public Defender Standards Number of new capital cases handled 12.00 Council Public Defender Standards Percentage of clients contacted at least once per month N/A Council Public Defender Standards Percentage of clients contacted within 5 days of N/A Council notification of a death notice being filed Facility Protection Number of pipeline safety inspections 1,029.00 Facility Protection Facility Protection Utilities Regulation Utilities Regulation Number of people trained on Georgia Utility Facility Protection Act requirements Number of Georgia Utility Facility Protection Act inspections per investigator Number of valid telecommunications, natural gas, and electric complaints resolved by the Public Service Commission Average call wait time in seconds 2,905.00 865.00 8,035.00 21.00 Utilities Regulation Percentage of total calls abandoned 3.00% Utilities Regulation Number of rate cases processed N/A Utilities Regulation Average number of days to process a major rate case 180.00 Utilities Regulation Number of orders issued 2,700.00 Utilities Regulation Number of active cases worked N/A Archives and Records Hours open weekly to the public 43.00 FY 2010 Actual 1,889.00 100.00% 97.00 100.00% 248.00 N/A N/A N/A N/A N/A 19.00% 0.00 13.00 20.00 N/A N/A 824.00 3,469.00 1,040.00 7,209.00 28.00 5.00% N/A 180.00 2,460.00 N/A 26.00 FY 2011 Actual 1,834.00 100.00% 51.00 100.00% 188.00 N/A N/A N/A N/A N/A 16.00% 1.00 13.00 17.00 N/A N/A 627.00 2,600.00 657.00 7,146.00 36.00 5.00% N/A 180.00 2,400.00 N/A 17.00 FY 2012 Actual N/A 100.00% 52.00 100.00% N/A N/A N/A N/A N/A N/A 16.00% N/A 14.00 25.00 99.30% 100.00% 543.00 2,339.00 650.00 8,103.00 29.00 7.00% N/A 180.00 1,413.00 N/A 17.00 55 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Program Name Archives and Records Archives and Records Archives and Records Archives and Records Archives and Records Description FY 2009 Actual Number of reference questions answered 7,759.00 Number of on-site visitors served 8,245.00 Number of scanned images available to the public on the 677,157.00 Internet (Archives Virtual Vault) Number of records stored at Archives per cubic ft. 75,576.52 Number of records stored at Record Center per cubic ft. 185,134.00 Archives and Records Corporations Corporations Corporations Corporations Corporations Number of unique visitors to the web site Number of total corporation filings processed Number of new corporations filings completed Number of Corporations call center calls offered Number of Corporations call center calls answered Percentage of Corporations call center calls abandoned 705,329.00 653,828.00 86,237.00 N/A N/A N/A Corporations Elections Elections Elections Elections Georgia Commission on the Holocaust Average speed of Corporations call center calls answered in seconds Number of elections Number of registered voters Number of training classes offered online through ELearn system Number of E-Learn users trained Number of docent training sessions, docent enrichment courses, courses at local libraries, permanent Anne Frank exhibit and traveling exhibits provided N/A 758.00 5,624,790.00 N/A N/A 20.00 Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Commission on the Holocaust Georgia Drugs and Narcotics Agency Georgia Drugs and Narcotics Agency Georgia Drugs and Narcotics Agency Georgia Government Transparency and Campaign Finance Commission Georgia Government Transparency and Campaign Finance Commission Georgia Government Transparency and Campaign Finance Commission Number of educators attending Commission programs 402.00 and training sessions requesting materials to incorporate into their lesson plans Number of citizens attending Commission programs 52,000.00 Number of speakers bureau and performance events N/A Number of Holocaust trunks displayed N/A Total funds raised for Commission programming N/A Number of inspections conducted for the Board of 2,436.00 Pharmacy for all of its registrants who purchase, distribute, dispense, and sell pharmaceuticals Number of Administrative Investigations of complaints of N/A Board registrants Number of Criminal Investigations of complaints of N/A Board registrants Total complaints received 164.00 Number of cases actually closed/removed from the docket Number of cases accepted 39.00 89.00 FY 2010 Actual 4,522.00 7,476.00 891,612.00 76,027.50 180,056.00 2,613,853.00 849,039.00 84,783.00 N/A N/A N/A N/A 220.00 5,736,319.00 10.00 820.00 17.00 450.00 65,000.00 N/A N/A N/A 1,776.00 N/A N/A 78.00 50.00 70.00 FY 2011 Actual 3,595.00 6,354.00 1,449,304.00 77,469.88 184,106.00 1,419,947.00 915,174.00 89,183.00 N/A N/A N/A N/A 650.00 5,696,083.00 41.00 1,266.00 20.00 402.00 300,000.00 30.00 33.00 $50,000.00 1,790.00 295.00 343.00 83.00 52.00 36.00 FY 2012 Actual 3,139.00 5,145.00 1,472,476.00 80,212.38 173,431.00 1,435,682.00 853,281.00 96,071.00 210,770.00 179,652.00 15.00% 205.00 536.00 5,904,789.00 41.00 1,381.00 25.00 750.00 300,000.00 50.00 20.00 $25,000.00 1,518.00 354.00 332.00 115.00 17.00 74.00 56 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Secretary of State Program Name Georgia Government Transparency and Campaign Finance Commission Office Administration Office Administration Office Administration Professional Licensing Boards Description Number of cases rejected Number of completed investigations Number of regular inspections Fines collected Number of licensed professionals regulated FY 2009 Actual 75.00 944.00 8,465.00 $1,538,225.00 1,024,165.00 Professional Licensing Boards Number of license renewals processed 173,142.00 Professional Licensing Boards Number of new applications processed 45,113.00 Professional Licensing Boards Average number of days to process new applications 69.00 Professional Licensing Boards Average number of days to process renewal applications 3.00 Professional Licensing Boards Number of licenses renewed online 172,457.00 Professional Licensing Boards Percentage of licenses renewed online 95.00% Professional Licensing Boards Percentage of new applications approved 83.00% Professional Licensing Boards Total number of license revocations 17.00 Professional Licensing Boards Number of PLB call center calls offered N/A Professional Licensing Boards Number of PLB call center calls answered N/A Professional Licensing Boards Percentage of PLB call center calls abandoned N/A Professional Licensing Boards Real Estate Commission Real Estate Commission Real Estate Commission Real Estate Commission Securities Securities Securities Securities Securities Securities Securities Securities Securities Securities Average speed of PLB call center calls answered in N/A seconds Agency investigations resulting in imposing a disciplinary 413.00 action on a license Percentage of Georgia passing rates on qualifying real 8.00% estate salesperson examinations that surpass the national average Percentage of all completed applications processed 98.00% within 5 business days of receipt Agency investigations completed in a fiscal year 2,128.00 Fines collected $1,961,599.00 Number of securities offerings processed N/A Number of Charities filings N/A Number of registered Broker-Dealers N/A Number of registered Broker-Dealer Agents N/A Number of registered Investment Adviser firms N/A Number of registered Investment Adviser N/A Representatives Number of securities investigations closed N/A Number of completed examinations of registered N/A Investment Adviser firms Average number of examinations conducted per auditor N/A Securities Number of Administrative Orders N/A FY 2010 Actual 8.00 1,322.00 9,091.00 $1,186,174.00 1,023,062.00 196,366.00 45,824.00 66.00 2.00 209,477.00 92.00% 84.00% 26.00 N/A N/A N/A N/A 559.00 7.00% 98.00% 2,181.00 $1,973,157.00 N/A 4,838.00 N/A N/A N/A N/A N/A N/A N/A N/A FY 2011 Actual 47.00 1,309.00 9,459.00 $1,375,142.00 1,121,905.00 187,873.00 58,871.00 57.00 6.00 187,694.00 96.00% 83.00% 11.00 N/A N/A N/A N/A 505.00 8.00% 98.00% 2,157.00 $3,000.00 N/A 4,012.00 2,266.00 149,240.00 2,232.00 10,291.00 N/A 29.00 14.50 N/A FY 2012 Actual 41.00 1,355.00 8,866.00 $1,434,482.00 1,147,033.00 204,095.00 57,920.00 69.00 15.00 191,105.00 94.00% 89.00% 49.00 480,209.00 344,762.00 28.00% 351.00 415.00 6.00% 99.00% 1,961.00 $4,661,919.00 4,050.00 3,145.00 2,333.00 163,239.00 2,324.00 12,861.00 146.00 62.00 20.67 31.00 57 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Accounting Office State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Board Administration and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles Description FY 2009 Actual Days from prior fiscal year end to publish the 199.00 Comprehensive Annual Financial Report Days from prior fiscal year end to publish the Budgetary 226.00 Compliance Report Submit Annual Schedule of Expenditures of Federal 1.00 Awards within 60 days of Comprehensive Annual Financial Report (1=Meet; 2=Did Not Meet) Receipt of Government Finance Officer's Association N/A Certificate of Achievement for Excellence in Financial Reporting (1=Meet; 2=Did Not Meet) Percentage of Financials issues responded to, N/A diagnosed and resolved within Service Level Agreement parameters Percentage of Human Capital Management issues N/A responded to, diagnosed and resolved within Service Level Agreement parameters Total number of Board clemency votes 75,245.00 Percentage of new Parole Officer candidates N/A successfully completing the Basic Parole Officer Training course Total number of clemency hearings held N/A Total number of compliance audits completed N/A Numbers of training hours delivered to agency by agency N/A training staff Percentage of invoices paid within 30 days N/A Percentage of parolees acceptably completing parole supervision, based on the methodology used in the Bureau of Justice Statistics annual report Percentage of parolees discharging from parole supervision (i.e. not revoked) Number of offender files initiated in Clemency 66.00% 74.00% 21,520.00 Number of inmates released by Board action 12,938.00 Prison population as a percentage of capacity (population/capacity) Number of Board preconditions of parole imposed on inmates before release from prison Number of investigations completed 103.00% 40,102.00 54,157.00 Percentage of Board Visitors' Day participants who rate their entire experience as good or excellent - This decrease from the previous year is due to a change in the visitation process. Annual cost avoidance of offenders in the community under supervision versus prison costs for incarceration 92.00% $353,541,510.00 Number of inmates in the county jails over and above prison capacity 2,155.00 FY 2010 Actual 183.00 153.00 1.00 2.00 98.00% 94.00% 79,922.00 N/A N/A N/A N/A N/A 69.00% 77.00% 21,227.00 13,926.00 100.00% 42,105.00 58,250.00 92.00% $366,527,300.00 3,635.00 FY 2011 Actual 190.00 167.00 1.00 2.00 89.44% 98.50% 70,261.00 N/A N/A N/A N/A N/A 71.00% 80.00% 21,416.00 13,940.00 105.00% 16,170.00 48,376.00 85.00% $298,299,469.00 3,735.00 FY 2012 Actual 183.00 141.00 1.00 2.00 98.62% 98.22% 63,665.00 92.80% 6.00 4.00 22,419.00 99.94% 72.00% 80.00% 20,844.00 12,544.00 105.00% 10,479.00 44,108.00 58.00% $351,168,318.00 1,117.00 58 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Clemency Decisions and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Parole Supervision and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles State Board of Pardons Victim Services and Paroles Description Number of Parole Notifications sent to Judges, District Attorneys, Sheriffs and Clerks Number of visitor contacts - This decrease from the previous year is due to a change in the visitation process. Number of inmate case files requiring additional processing Number of valid appeals of success factors and crime severity levels from inmates Percentage of parolees completing parole supervision FY 2009 Actual 82,378.00 3,078.00 17,704.00 37.00 66.00% Average caseload size 74.00 Number of parolees under supervision (cumulative) 36,216.00 Average monthly rate of parolees employed 78.00% Number of parolees referred to drug treatment 12,161.00 Number of parolees completing drug treatment once begun Number of face-to-face contacts per parolee 8,689.00 447,234.00 Daily cost of supervision per parolee $4.00 Annual cost avoidance of offenders in the community $353,541,510.00 under supervision versus prison costs for incarceration Percentage of Victims' Visitor Day participants who rate 98.00% their overall experience as good or excellent Number of victims who received restitution 1,403.00 Amount of restitution disbursed to victims during the year $89,174.00 Number of phone calls logged 2,515.00 Number of people registered in the Georgia Victim Information Program system Number of correspondence sent out to victims 1,616.00 10,930.00 All impact statements and notifications filed by the public 2,355.00 with the Office of Victim Services Number of victims and their family members spoken to in 262.00 person on visitors days and through the year Number of hits on the Office of Victim Services web site 41,262.00 Number of direct face to face contacts with District N/A Attorney Victim-Witness staff Number of Georgia Victim Information Program 873.00 notification calls to victims Number of calls to the Georgia Victim Information 11,192.00 Program automated phone system by victims and others FY 2010 Actual 122,929.00 3,527.00 9,049.00 26.00 69.00% 78.00 37,396.00 73.00% 12,127.00 10,018.00 477,527.00 $5.00 $404,412,290.00 97.00% 2,338.00 $132,080.00 2,588.00 3,856.00 15,118.00 2,325.00 231.00 19,890.00 19.00 832.00 12,958.00 FY 2011 Actual 109,514.00 3,274.00 7,065.00 35.00 71.00% 85.00 38,905.00 69.00% 15,350.00 8,975.00 389,762.00 $5.00 $298,299,469.00 99.00% 3,123.00 $179,391.00 3,593.00 3,221.00 13,179.00 2,623.00 233.00 23,842.00 53.00 1,149.00 17,585.00 FY 2012 Actual 112,438.00 596.00 9,415.00 9.00 72.00% 84.00 38,423.00 65.00% 8,205.00 4,973.00 312,123.00 $5.00 $351,168,317.00 100.00% N/A $14,141,158.42 5,125.00 3,894.00 12,516.00 2,068.00 45.00 30,914.00 15.00 392.00 11,061.00 59 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Program Name State Board of Workers' Administer the Workers' Compensation Compensation Laws Description Percentage of cases disposed of within 60 days of the hearing date FY 2009 Actual 50.00% State Board of Workers' Administer the Workers' Compensation Compensation Laws Percentage of cases successfully resolved through mediation 73.00% State Board of Workers' Administer the Workers' Compensation Compensation Laws Percentage of stipulated settlements resolved within 10 98.00% days of notice State Board of Workers' Administer the Workers' Compensation Compensation Laws Number of mediations held 2,491.00 State Properties Commission State Properties Commission State Properties Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Properties Commission State Properties Commission Percentage of surplus property sold at or above market 100.00% rate Percentage of property acquired at or below market rate 100.00% State Properties Commission Commission Administration Percentage of leases executed at or below prevailing market rate Percentage of agency's vendors converted from paper check payment to automated clearing house method 100.00% N/A Commission Administration Percentage of state funds as compared to agency total 36.00% funds Commission Administration Total number of newly elected/re-elected conservation 52.00 district supervisors positions Conservation of Agricultural Water Supplies Number of agricultural water meters installed 952.00 Conservation of Agricultural Water Supplies Number of agricultural irrigation systems audited for application uniformity 189.00 Conservation of Agricultural Water Supplies Average maintenance/repair cost per agricultural water N/A meter Conservation of Agricultural Water Supplies Number of million gallons of potential water saved by mobile irrigation lab contracted audits 367.00 Conservation of Soil and Water Number of individuals certified or recertified in erosion 14,620.00 Resources and sedimentation control Conservation of Soil and Water Number of erosion control plans reviewed Resources 2,443.00 Conservation of Soil and Water Average cost per plan to review an erosion control plan Resources by Georgia Soil and Water Conservation Commission staff Conservation of Soil and Water Number of agricultural acres protected and benefited by Resources conservation plans N/A 321,259.00 Conservation of Soil and Water Number of citizens educated through district sponsored 271,373.00 Resources events FY 2010 Actual 80.00% 80.00% 80.00% 2,280.00 100.00% 100.00% 100.00% N/A 36.00% N/A 810.00 175.00 $98.88 1,150.00 15,675.00 1,957.00 N/A 302,337.00 156,115.00 FY 2011 Actual 88.00% 81.00% 91.00% 2,022.00 100.00% 100.00% 100.00% 13.00% 29.00% 97.00 179.00 178.00 $46.78 1,532.00 6,341.00 2,118.00 $103.00 424,322.00 174,171.00 FY 2012 Actual 89.60% 78.00% 91.00% 2,260.00 100.00% 100.00% 100.00% 44.00% 26.00% N/A 103.00 206.00 $43.34 1,121.00 10,075.00 2,707.00 $105.00 377,045.20 152,239.00 60 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission Program Name U.S.D.A. Flood Control Watershed Structures U.S.D.A. Flood Control Watershed Structures U.S.D.A. Flood Control Watershed Structures State Soil and Water Conservation Commission State Soil and Water Conservation Commission State Soil and Water Conservation Commission Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Teachers Retirement System Technical College System of Georgia Technical College System of Georgia Water Resources and Land Use Planning Water Resources and Land Use Planning Water Resources and Land Use Planning Local/Floor COLA Local/Floor COLA Local/Floor COLA System Administration System Administration System Administration System Administration Adult Literacy Adult Literacy Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia Adult Literacy Departmental Administration Departmental Administration Quick Start and Customized Services Quick Start and Customized Services Description FY 2009 Actual Number of Georgia Soil and Water Conservation 112.00 Commission/United States Department of Agriculture watershed dams maintained Average cost per linear foot of Georgia Soil and Water $34.00 Conservation Commission/ United States Department of Agriculture watershed dam maintained with state funding Number of Georgia Soil and Water Conservation 8.00 Commission /United States Department of Agriculture watershed dams rehabilitated to meet safe dam criteria and to provide continued flood control Number of total acres metered (cumulative) 575,028.00 Number of hits on program website N/A Confidence level of monthly metering prediction tool for N/A predicting annual water usage Number of individuals receiving Floor or Cost of Living Adjustment payments Percentage of on-time payments made to retirees 117.00 100.00% Average monthly state-funded payment amount per recipient Current number of retirees and beneficiaries receiving benefits Percentage of accurate responses in processing member service requests New retiree on-time processing rate $803.00 82,382.00 99.00% 95.00% Total benefit payments made during fiscal year (in millions) Number of Adult Basic Education graduates $2,534.49 33,123.00 Passage rate of adult learners who enrolled in an Adult 70.20% Basic Education course with the goal of obtaining a General Educational Development diploma Enrollment in adult education 95,218.00 Number of requests for new reports submitted to the N/A Data Center State funds per square foot as measured by Technical $281,999,095.00 Education state appropriations divided by total square footage (BLLIP) in the technical colleges Number of companies that receive company-specific 2,177.00 training from the Customized Business and Industry Services program Number of jobs created in Georgia with the assistance of 6,038.00 the Quick Start New and Expanding Industry program FY 2010 Actual 113.00 $48.00 8.00 627,757.00 N/A N/A 97.00 100.00% $795.00 87,017.00 99.00% 89.00% $2,800.42 24,721.00 66.00% 91,704.00 107.00 $281,583,287.00 2,232.00 8,880.00 FY 2011 Actual 114.00 $28.00 13.00 633,013.00 N/A N/A 76.00 100.00% $755.00 92,180.00 98.00% 91.00% $3,041.50 22,661.00 63.70% 82,428.00 119.00 $277,907,415.00 2,445.00 9,507.00 FY 2012 Actual 116.00 $79.00 15.00 635,799.00 1,225.00 93.00% 62.00 100.00% $784.00 97,323.00 98.00% 90.00% $3,277.55 26,379.00 72.00% 77,432.00 101.00 $281,175,814.00 2,844.00 8,622.00 61 of 62 FY 2014 Performance Measure Report Web Report 2/12/2013 Agency Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia Technical College System of Georgia Program Name Quick Start and Customized Services Technical Education Technical Education Technical Education Description Number of individuals trained by Quick Start FY 2009 Actual 73,787.00 Two-year graduation rate of students who are enrolled in 57.90% an award program and have 12 hours and at least one vocational course in their enrollment history Technical education retention rate 66.90% Total enrollment in credit programs 163,655.00 FY 2010 Actual 97,560.00 56.30% 66.50% 197,059.00 FY 2011 Actual 98,544.00 53.60% 67.70% 195,366.00 FY 2012 Actual 57,993.00 53.80% 65.30% 170,860.00 62 of 62