Xpress Operations Statistical Report June 2013
GRTA Operations and Finance Committee August 14, 2013
Reporting Metrics
1. Call Center Statistics 2. Average Daily Out-of-Service Buses 3. Average Daily Fuel Consumed 4. Cost Recovery 5. Monthly summary of Xpress Revenues and
Expenses 6. Preview of new format
2
Xpress Email & Phone Call Complaints (All Routes)
300
250
200
150
134
121
100
50
212 202
Average = 147
80 57
239
127 92
Complaints per 10K boardings =
9.6
172 152
170 159
140
Complaints
0
May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13
Xpress Average Daily Out-of-Service Buses (PTM Operated Routes)
20
16.5
14.9
15
12.9
PTM Fleet Size: 105 Number of PTM Buses Required for Pullout: 78
10.3
10.2
10
7.7
7.4
7.1
6.6
7.8
8.4
8.4
5
FY 2013 Goal < 10
0
Out-of-Service Buses/Day
4
Gallons of Fuel/Day Average Vehicle Miles/Day
Xpress Average Daily Fuel Consumption
(PTM Operated Routes)
4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000
500 0
15,283 14,860 15,262 14,866 14,852 14,847 14,902 14,851 14,864 14,828 14,850 14,725 3,214 3,120 2,958 2,972 3,063 2,962 2,956 2,974 3,066 2,967 2,997 2,944
18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0
Gallons/Day Miles/Day
5
YTD Cost Recovery
Xpress FY 2013 Cost Recovery (YTD for All Routes)
40% 38%
FY 2013 YTD Recovery Ratio
36% 34%
35.7% 33.7% 34.8% 34.1% 34.4% 34.2% 34.7% 33.8% 33.5% 33.7% 34.0% 33.2%
32%
30%
28%
FY 2013 Goal 31.7%
26%
6
Operating Revenues Fare Revenue
Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
Net Cost of Operations
FY 2013 Year End Report
Summary of Revenues and Expenses
Prior Fiscal YTD Actual
Fiscal YEAR to Date
Current
Current
Fiscal Year
Fiscal Year
Projection
Actual
% Prior
% Projection
$ 6,914,263
$ 6,916,542
$ 6,834,982
99%
99%
$ 2,509,702 $ 12,334,201 $ 4,409,305 $ 914,245 $ 20,167,454
$ 3,395,419 $13,292,032 $ 4,270,882 $ 897,081 $21,855,414
$ 2,277,765 $ 12,977,157 $ 4,459,459 $ 871,587 $ 20,585,968
91% 105% 101%
95% 102%
67% 98% 104% 97% 94%
$ 13,253,190
$14,938,872
$ 13,750,985
104%
92%
Prior Year Actual
Total Operating Revenues
$6,914,263 $6,834,982
Total Operating Expenses
$20,167,454 $20,585,968
Net Cost of Operations
$13,253,190 $13,750,985
Current Year Actual
Current Year Projection
7
Month-to-Date Performance
Target
Previous Month-toDate Value
Year-to-Date Performance
Target
Previous Year-to-Date
Value
Current Month-toDate Value
Current Year-to-Date
Value
8