Xpress operations statistical report, June 2013 [Aug. 14, 2013]

Xpress Operations Statistical Report June 2013
GRTA Operations and Finance Committee August 14, 2013

Reporting Metrics
1. Call Center Statistics 2. Average Daily Out-of-Service Buses 3. Average Daily Fuel Consumed 4. Cost Recovery 5. Monthly summary of Xpress Revenues and
Expenses 6. Preview of new format
2

Xpress Email & Phone Call Complaints (All Routes)

300

250

200

150

134

121

100

50

212 202
Average = 147
80 57

239
127 92

Complaints per 10K boardings =
9.6

172 152

170 159

140

Complaints

0
May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13

Xpress Average Daily Out-of-Service Buses (PTM Operated Routes)

20

16.5

14.9

15

12.9

PTM Fleet Size: 105 Number of PTM Buses Required for Pullout: 78

10.3

10.2

10

7.7

7.4

7.1

6.6

7.8

8.4

8.4

5

FY 2013 Goal < 10

0

Out-of-Service Buses/Day

4

Gallons of Fuel/Day Average Vehicle Miles/Day

Xpress Average Daily Fuel Consumption
(PTM Operated Routes)

4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000
500 0

15,283 14,860 15,262 14,866 14,852 14,847 14,902 14,851 14,864 14,828 14,850 14,725 3,214 3,120 2,958 2,972 3,063 2,962 2,956 2,974 3,066 2,967 2,997 2,944

18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0

Gallons/Day Miles/Day
5

YTD Cost Recovery

Xpress FY 2013 Cost Recovery (YTD for All Routes)

40% 38%

FY 2013 YTD Recovery Ratio

36% 34%

35.7% 33.7% 34.8% 34.1% 34.4% 34.2% 34.7% 33.8% 33.5% 33.7% 34.0% 33.2%

32%

30%

28%

FY 2013 Goal 31.7%

26%

6

Operating Revenues Fare Revenue
Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
Net Cost of Operations

FY 2013 Year End Report
Summary of Revenues and Expenses

Prior Fiscal YTD Actual

Fiscal YEAR to Date

Current

Current

Fiscal Year

Fiscal Year

Projection

Actual

% Prior

% Projection

$ 6,914,263

$ 6,916,542

$ 6,834,982

99%

99%

$ 2,509,702 $ 12,334,201 $ 4,409,305 $ 914,245 $ 20,167,454

$ 3,395,419 $13,292,032 $ 4,270,882 $ 897,081 $21,855,414

$ 2,277,765 $ 12,977,157 $ 4,459,459 $ 871,587 $ 20,585,968

91% 105% 101%
95% 102%

67% 98% 104% 97% 94%

$ 13,253,190

$14,938,872

$ 13,750,985

104%

92%

Prior Year Actual

Total Operating Revenues

$6,914,263 $6,834,982

Total Operating Expenses

$20,167,454 $20,585,968

Net Cost of Operations

$13,253,190 $13,750,985

Current Year Actual

Current Year Projection

7

Month-to-Date Performance
Target
Previous Month-toDate Value

Year-to-Date Performance
Target
Previous Year-to-Date
Value

Current Month-toDate Value

Current Year-to-Date
Value

8