Xpress Operations Statistical Report September 2012
GRTA Board of Directors November 14, 2012
Complaints
Consolidated Cobb County Transit (CCT) and
Gwinnett County Transit (GCT) Xpress System
180
160
155
140
120
100 80
80
60
40
20
0
September 2011
September 2012
2
Customer Complaints
September 2012
15 14
14
13
12
11
10
9
8
7
6 5
4
4
3
3
2
2
1
0
Fare Card Maintenance Driver Didn't Bus Late
Stop
10 Bus Early
3
Maintenance GRTA Operated Routes
Road Calls
Miles Between Road Calls
30
27
25
20
20,000
18
15,000
11,793
16,109
15
10,000
10
5,000
5
0
September 2011
September 2012
0
September 2011
September 2012
4
Cost Recovery
50.0% 40.0% 30.0%
Xpress System including CCT and GCT
46.1% 37.5%
31.0%
20.0%
10.0%
September 2011
Goal
September 2012
5
September 2012 Monthly Operations Report
Summary of Revenues and Expenses
Operating Revenues
Total Operating Revenues
Prior Year MTD Actual
MONTH to Date
Current
Current
Month
Month
Projection
Actual
%
%
Prior Projection
$ 521,878 $ 529,150 $ 539,410 103% 102%
Operating Expenses
GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
$ 89,562 $ 1,003,492 $ 376,734 $ 62,223 $ 1,532,012
$ 282,952 $ 1,048,104 $ 317,787 $ 58,570 $ 1,707,412
$ 205,478 $ 862,139 $ 319,733 $ 50,526 $ 1,437,875
229% 86% 85% 81% 94%
73% 82% 101% 86% 84%
Net Cost of Operations
$ 1,010,134 $ 1,178,263 $ 898,465 89% 76%
Prior Year Actual
Total Operating Revenues
$521,878 $539,410
Current Year Actual
Current Year Projection
Prior Fiscal YTD Actual
Fiscal YEAR to Date
Current
Current
Fiscal Year Fiscal Year
Projection
Actual
%
%
Prior Projection
$ 1,764,785 $ 1,754,548 $ 1,758,242 100% 100%
$ 288,534 $ 3,589,872 $ 1,078,275 $ 187,373 $ 5,144,054
$ 848,855 $ 3,621,328 $ 1,038,286 $ 274,951 $ 5,783,420
$ 512,021 $ 3,193,782 $ 1,101,677 $ 241,856 $ 5,049,335
177% 89%
102% 129% 98%
60% 88% 106% 88% 87%
$ 3,379,269 $ 4,028,872 $ 3,291,093 97% 82%
Prior Year Actual
Total Operating Revenues
$1,764,785 $1,758,242
Current Year Actual
Current Year Projection
Total Operating Expenses
$1,532,012 $1,437,875
Total Operating Expenses
$5,144,054 $5,049,335
Net Cost of Operations
$1,010,134 $898,465
Net Cost of Operations
$3,379,269 $3,291,093
6
September 2012 Monthly Operations Report
Summary of Revenues and Expenses
Operating Revenues
Total Operating Revenues
Prior Year MTD Actual
MONTH to Date
Current
Current
Month
Month
Projection
Actual
%
%
Prior Projection
$ 521,878 $ 529,150 $ 539,410 103% 102%
Operating Expenses
GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
$ 89,562 $ 1,003,492 $ 376,734 $ 62,223 $ 1,532,012
$ 282,952 $ 1,048,104 $ 317,787 $ 58,570 $ 1,707,412
$ 205,478 $ 862,139 $ 319,733 $ 50,526 $ 1,437,875
229% 86% 85% 81% 94%
73% 82% 101% 86% 84%
Net Cost of Operations
$ 1,010,134 $ 1,178,263 $ 898,465 89% 76%
Prior Year Actual
Total Operating Revenues
$521,878 $539,410
Current Year Actual
Current Year Projection
Prior Fiscal YTD Actual
Fiscal YEAR to Date
Current
Current
Fiscal Year Fiscal Year
Projection
Actual
%
%
Prior Projection
$ 1,764,785 $ 1,754,548 $ 1,758,242 100% 100%
$ 288,534 $ 3,589,872 $ 1,078,275 $ 187,373 $ 5,144,054
$ 848,855 $ 3,621,328 $ 1,038,286 $ 274,951 $ 5,783,420
$ 512,021 $ 3,193,782 $ 1,101,677 $ 241,856 $ 5,049,335
177% 89%
102% 129% 98%
60% 88% 106% 88% 87%
$ 3,379,269 $ 4,028,872 $ 3,291,093 97% 82%
Prior Year Actual
Total Operating Revenues
$1,764,785 $1,758,242
Current Year Actual
Current Year Projection
Total Operating Expenses
$1,532,012 $1,437,875
Total Operating Expenses
$5,144,054 $5,049,335
Net Cost of Operations
$1,010,134 $898,465
Net Cost of Operations
$3,379,269 $3,291,093
7
September 2012 Monthly Operations Report
Summary of Revenues and Expenses
Operating Revenues
Total Operating Revenues
Prior Year MTD Actual
MONTH to Date
Current
Current
Month
Month
Projection
Actual
%
%
Prior Projection
$ 521,878 $ 529,150 $ 539,410 103% 102%
Operating Expenses
GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
$ 89,562 $ 1,003,492 $ 376,734 $ 62,223 $ 1,532,012
$ 282,952 $ 1,048,104 $ 317,787 $ 58,570 $ 1,707,412
$ 205,478 $ 862,139 $ 319,733 $ 50,526 $ 1,437,875
229% 86% 85% 81% 94%
73% 82% 101% 86% 84%
Net Cost of Operations
$ 1,010,134 $ 1,178,263 $ 898,465 89% 76%
Prior Year Actual
Total Operating Revenues
$521,878 $539,410
Current Year Actual
Current Year Projection
Prior Fiscal YTD Actual
Fiscal YEAR to Date
Current
Current
Fiscal Year Fiscal Year
Projection
Actual
%
%
Prior Projection
$ 1,764,785 $ 1,754,548 $ 1,758,242 100% 100%
$ 288,534 $ 3,589,872 $ 1,078,275 $ 187,373 $ 5,144,054
$ 848,855 $ 3,621,328 $ 1,038,286 $ 274,951 $ 5,783,420
$ 512,021 $ 3,193,782 $ 1,101,677 $ 241,856 $ 5,049,335
177% 89%
102% 129% 98%
60% 88% 106% 88% 87%
$ 3,379,269 $ 4,028,872 $ 3,291,093 97% 82%
Prior Year Actual
Total Operating Revenues
$1,764,785 $1,758,242
Current Year Actual
Current Year Projection
Total Operating Expenses
$1,532,012 $1,437,875
Total Operating Expenses
$5,144,054 $5,049,335
Net Cost of Operations
$1,010,134 $898,465
Net Cost of Operations
$3,379,269 $3,291,093
8
September 2012 Monthly Operations Report
Summary of Revenues and Expenses
Operating Revenues
Prior Year MTD Actual
MONTH to Date
Current
Current
Month
Month
Projection
Actual
%
%
Prior Projection
Total Operating Revenues
$ 521,878 $ 529,150 $ 539,410 103% 102%
Operating Expenses
GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses
$ 89,562 $ 1,003,492 $ 376,734 $ 62,223 $ 1,532,012
$ 282,952 $ 1,048,104 $ 317,787 $ 58,570 $ 1,707,412
$ 205,478 $ 862,139 $ 319,733 $ 50,526 $ 1,437,875
229% 86% 85% 81% 94%
73% 82% 101% 86% 84%
Net Cost of Operations
$ 1,010,134 $ 1,178,263 $ 898,465 89%
76%
Prior Year Actual
Total Operating Revenues
$521,878 $539,410
Current Year Actual
Current Year Projection
Total Operating Expenses
$1,532,012 $1,437,875
Net Cost of Operations
$1,010,134 $898,465
Prior Fiscal YTD Actual
Fiscal YEAR to Date
Current
Current
Fiscal Year Fiscal Year
Projection
Actual
%
%
Prior Projection
$ 1,764,785 $ 1,754,548 $ 1,758,242 100% 100%
$ 288,534 $ 3,589,872 $ 1,078,275 $ 187,373 $ 5,144,054
$ 848,855 $ 3,621,328 $ 1,038,286 $ 274,951 $ 5,783,420
$ 512,021 $ 3,193,782 $ 1,101,677 $ 241,856 $ 5,049,335
177% 89%
102% 129% 98%
$ 3,379,269 $ 4,028,872 $ 3,291,093 97%
60% 88% 106% 88% 87%
82%
Prior Year Actual
Total Operating Revenues
$1,764,785 $1,758,242
Total Operating Expenses
$5,144,054 $5,049,335
Net Cost of Operations
$3,379,269 $3,291,093
Current Year Actual
Current Year Projection
9
Questions?
Steve Hendershott Chief Regional Transit Operations Officer
shendershott@grta.org 404-463-2035
10