2006 annual report

2 assisting people with
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THE GEORGIA STATE REHABILITATION COUNCIL
ANNUAL REPORT

TABLE OF CONTENTS
C H A I R P E R S O N ' S M E S S AG E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
STATE REHABILITATION COUNCIL.....................................................................................3
Mission ....................................................................................................................................4 Philosophy ...............................................................................................................................4 Advocacy Principles ...............................................................................................................4 Coordination of Effort............................................................................................................4 Subcommittees .........................................................................................................................5 SFY2006 Accomplishments....................................................................................................6 SFY2007 Goals & Objectives.................................................................................................6
VOCATIONAL REHABILITATION PROGRAM.....................................................................7
SFY2006 Statistical Highlights.............................................................................................9 Ticket to Work (TTW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Work Incentives Planning and Assistance Program..........................................................10 Temp orary Assi stan ce f or Needy Fa milies (TA NF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Transi t i on S ervi ces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Georg i a H i gh S chool / High Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Statewide Independent Living Council of Georgia, Inc. (SILC) .......................................13 Client Assistance Program (CAP).......................................................................................14 Section 121 Program.............................................................................................................14 MVR Success Story ...............................................................................................................15
SUCCESS STORIES .....................................................................................................................17
A S S I S T I V E T E C H N O L O G Y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
D I R E C T O R I E S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5
State Rehabilitation Council ...............................................................................................36 Georgia Department of Labor/Rehabilitation Services......................................................38 Vocational Rehabilitation Program Administrative Offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 Vocational Rehabilitation Program Regional Offices and Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 0 Community Rehabilitation Facilities .................................................................................42

CHAIRPERSON'S MESSAGE
ANNET TE T. BOWLING, SRC CHAIRPERSON State Rehabilitation Council

"The inspiring stories of consumers with disabilities who achieved successful employment demonstrate VR's dedication to enhancing the independence and selfsufficiency of people with disabilities."

I am pleased to share with you the 2006 Annual Report of the State Rehabilitation Council for the Georgia Department of Labor/Vocational Rehabilitation (VR) Program.
Georgia is fortunate to have a very effective vocational rehabilitation program, one which consistently provides critical customized services to consumers with disabilities as they seek, regain and retain meaningful employment.
In SFY 2006, the Georgia VR Program served 34,070 consumers with mental and physical disabilities, and provided them with a wide array of VR employment services: vocational counseling and evaluation, work adjustment and work readiness training, on-the-job training, job placement, vocational and technical training, job coaching, and assistive work technology.

(70%) of them being successfully employed for longer than 90 days. VR's partnership with Georgia's Centers for Independent Living (CILs) helped nearly 2,500 Georgians with significant disabilities either achieve or make significant progress toward their independent living goals. And collaborative agreements with local school systems, last year totaling 83, focused on young people with disabilities as they began to successfully transition into adult life.
With the continued commitment of a dedicated VR staff and the invaluable support of community alliances, vocational rehabilitation will remain a significant force in the lives of people with disabilities in Georgia.
Sincerely,

Ongoing cooperation from community and business partners throughout the state who realize the value of hiring employees trained by VR meant that more than 6,000 VR consumers obtained employment, with seventy percent

Annette T. Bowling SRC Chairperson

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srtaetehabilitaticoounncil

STATE REHABILITATION COUNCIL

MISSION
The mission of the State Rehabilitation Council (SRC) is to work in partnership with the Georgia Department of Labor (GDOL)/Vocational Rehabilitation (VR) Program to prepare Georgians with disabilities to enter, return to, and/or advance into competitive employment, and to promote their hiring.
PHILOSOPHY
Each person with a disability will have the opportunity to guide his/her own education and career path.
ADVOCACY PRINCIPLES
The Georgia State Rehabilitation Council will:
t Build partnerships among people with disabilities and employers, service providers, advocacy organizations, and other groups that can and should participate in the accomplishing the mission and philosophy of the organization.
t Forge a spirit of trust and cooperation among all partners.
t Reach out to people with disabilities and employers throughout the state so as to create a true spirit of inclusion.

t Hear and respond to the concerns and issues raised by people with disabilities, employers, and other concerned individuals so that the work of the Georgia SRC is as effective as possible, and can truly be a catalyst for positive change.
COORDINATION OF EFFORTS
To avoid duplication of efforts and to enhance the number of individuals served, the SRC is federally mandated to develop working relationships and to coordinate activities with other Georgia councils. The SRC continues to maintain productive relationships with the Statewide Independent Living Council of Georgia, Inc. (SILC), the Governor's Council on Developmental Disabilities (DD Council), several Mayors' Committees on Employment of People with Disabilities, the Georgia Mental Health Planning Council (MHP), the Georgia Workforce Investment Board (WIB), the Georgia Committee on Employment of People with Disabilities, Inc., the Georgia Brain and Spinal Cord Injury Trust Commission, the Georgia Department of Labor's Employer Committee, the State Advisory Panel for Special Education, the National Federation of the Blind of Georgia, the Council on American Indian Concerns, the Georgia Independent Living Network and other Georgia service agencies.

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STATE REHABILITATION COUNCIL

SUBCOMMITTEES
t VR Agency Information & Assessment Committee Gathers and analyzes information concerning the effectiveness of VR in order to make recommendations to the VR leadership.
t Research, Evaluation, & Application Committee Evaluates VR's response to needs assessments and client and employer satisfaction surveys, and makes recommendations to improve service delivery.
t Employer Committee Partners with VR and other agencies and organizations to create a network with the business community to help people with disabilities transition into employment.
t Legislative Committee Works with state and federal legislators to secure adequate funding for VR and Rehabilitation Services (RS), and keeps SRC members apprised of legislative issues affecting VR and RS.

t Education & Transition Committee Assists VR with enhancing transition services, including High School/High Tech, for high school students with disabilities.
t Policy Committee Participates in and reviews the development of VR policies and plans, including the state plan.
t Human Resource Development Committee Assists VR with analyzing programs directed at educating, training, retaining and promoting qualified VR staff, as well as assessing employment programs for VR consumers.
t Native American Committee Facilitates and coordinates intertribal concerns of Native Americans with disabilities with the VR Program.

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STATE REHABILITATION COUNCIL

SFY2006 ACCOMPLISHMENTS
t Participated on the Region IV SRC Study Group to address the impact of the reorganization of the Rehabilitation Services Administration.
t Sponsored disability awareness events with the Georgia Governor's Council on Developmental Disabilities and the Statewide Independent Living Council of Georgia.
t Supported the Georgia High School/High Tech (HS/HT) initiative, including HS/HT Day at the Capitol, the Youth Leadership Forum and the Microsoft computer program competition
t Provided advice and recommendations for proposed policy changes that impact the provision of VR client services.
t Successfully advocated for the reinstatement of dollars cut from the Governor's budget.

SFY2007 GOALS & OBJECTIVES
t Continue to work with VR to improve marketing and customer service to employers who hire people with disabilities.
t Advocate for legislation that awards regular high school diplomas to students with disabilities who have individual education plans (IEPs), and who complete their designated course of study. The course of study should provide necessary access to meaningful post-high-school options such as entrance to military service, postsecondary education or employment.
t Work with VR to assess current transition (policies) and practices in light of the reauthorization of the Individuals with Disabilities Education Act (IDEA), and the planned reauthorization of the Rehabilitation Act of 1973, as amended.

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vocational rehabpirliotgatriaomn

VOCATIONAL REHABILITATION PROGRAM

The Georgia Department of Labor (GDOL)/Vocational Rehabilitation (VR) Program provides services to help persons with disabilities prepare for, start, and maintain competitive employment, thus becoming productive and independent citizens in their communities.

The VR Program consists of 13 regions with more than 50 local offices serving individuals with all types of physical and mental disabilities throughout the state. Georgia VR employs approximately 273 vocational rehabilitation counselors who work individually with consumers to help them identify goals and implement individual plans for employment (IPEs) that meet their specific vocational needs. Based

on an individual's unique employment needs, services may include vocational evaluation, counseling, guidance, work adjustment training, supported employment, work-readiness training, on-the-job training, job placement, assistive technology, vocational and technical training, job coaching, and other types of customized assistance. Comprehensive support is also provided during and after the process.

14,000 12,000 10,000
8,000

12,594

12,073

VR Program Service Trends
July 1, 2005 to June 30, 2006 7,691
6,341

6,000

4,477

4,000

2,000

0 Referrals

Applic at ions

Work Plans Client s Working Rehabilit at ed

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VOCATIONAL REHABILITATION PROGRAM

VR also works in partnership with the business community to provide services to employers such as disability awareness training, accessibility assessments, on-site job assessments, job analysis studies, assistive work technology guidance, referral and support of qualified employees, and professional consultation.
Successful employment and independence for Georgians with disabilities is essential to maintaining a stable economy and promoting an inclusive society.
SFY2006 STATISTICAL HIGHLIGHTS
The VR Program continues to be recognized as a national leader in empowering people with disabilities to achieve their employment, education and independent living goals.
SFY2006 was a rewarding year for VR and its consumers:
t 34,070 consumers with disabilities were served by the VR Program.
t 6,341 consumers obtained employment; 4,477 of these consumers were successfully employed for longer than 90 days.

t 1,135 Ticket to Work (TTW) recipients assigned tickets to Georgia VR.
t 485 Social Security beneficiaries with disabilities received direct and outreach services through the Work Incentives Planning and Assistance (WIPA) program.
t 7,961 students with disabilities received transition services.
t 934 students were successfully employed for more than 90 days.
t 2,353 Georgians with significant disabilities received independent living services through collaborative efforts with Georgia's Centers for Independent Living.
t 232 TANF recipients received assessment and evaluation services.
t 1,463 new VR referrals received various assistive work technology services.

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VOCATIONAL REHABILITATION PROGRAM
initiatives and partnerships

TICKET TO WORK
The Social Security Administration's (SSA) Ticket to Work (TTW) program provides beneficiaries of Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) greater choices in receiving employment, vocational, and other services they need to go to work and/or increase their earnings from work, thus reducing their dependency on cash benefits programs.
Since the inception of the TTW program in 2002, more than 350,000 Georgians have received a "ticket." These individuals have a choice of 23 SSA approved Employment Networks throughout the state from which to obtain vocational rehabilitation services, one of which is the GDOL/VR Program. During SFY 2006, Georgia VR received 1,135 ticket assignments. Cumulatively, over 3,623 tickets have been assigned to the GDOL/VR program and 337 tickets have been assigned to other Employment Networks.

WORK INCENTIVES PLANNING AND ASSISTANCE PROGRAM
The VR Program's federally funded Work Incentives Planning and Assistance (WIPA) project, known as Georgia Rehabilitation OUtreach Program (GROUP), provides information and assistance to Social Security beneficiaries with disabilities, including transition-to-work aged youths, who are interested in going to work.
GROUP's trained benefits specialists encourage these individuals to explore employment and help them understand how working will impact their Social Security and state healthcare benefits, thus allowing them to make informed choices about work. Benefits specialists also identify work incentives that can maximize the benefits of working while helping customers to successfully transition into employment.

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VOCATIONAL REHABILITATION PROGRAM

During SFY 2006, the WIPA Project:
t Provided direct services and outreach activities to 485 Social Security beneficiaries with disabilities.
t Conducted 88 WIPA Lunch & Learn Symposiums and other outreach presentations across the state. These presentations focused on the impact of employment on Social Security and healthcare benefits, as well as educated the audience about Social Security work incentives.
TEMPORARY ASSISTANCE FOR NEEDY FAMILIES
The VR Program continued its contract with the Georgia Department of Human Resources, Division of Family and Children Services (DFCS) to provide assessments to Georgia Temporary Assistance for Needy Families (TANF) recipients. It is important to note that data for this initiative is reported for the Federal Fiscal Year (FFY).
Assessment Services: In FFY 2006, VR offered assessment services for a total of 232 new TANF recipients. No referrals were carried over from FFY 2005.
Assessment Outcomes: t 232 recipients received assessment services.
Of these, 86 were referred to the VR Program and 93 were referred back to DFCS with recommendations for services.
t 38 referrals discontinued their assessments.
t 15 referrals were carried into FFY 2007.

Disability breakdown of those completing

assessment:

t Mental Impairments

(25) 14%

t Mental Retardation

(18) 10%

t Orthopedic Impairments (17) 9%

t Other Impairments

(10) 6%

t Learning Disability

(5) 3%

t No Disability

(104) 58%

T R A N S I T I O N S E RV I C E S
Each year, the VR Program provides transition support to thousands of Georgia students with disabilities who are qualified applicants. The VR Work Teams assist students who are goaldirected toward employment, post-secondary education and independent living.
Transitioning students receive a variety of services, from supported employment to training in business relationships to technical or academic college training.
Eligible students with disabilities who receive special education or general education diplomas have equal access to vocational rehabilitation services.
During SFY 2006:
t A total of 7,961 current and post-high school students with disabilities received transition services.

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VOCATIONAL REHABILITATION PROGRAM

t A total of 934 current and post-high school students with disabilities were successfully hired into gainful employment.
t 83 local school systems and state school systems participated in a VR/DOE Collaborative Agreement to enhance VR services to eligible students with disabilities by designating a VR Counselor for Transition (VRCT) to serve each system. Three (3) new systems joined with VR in a Collaborative Agreement and four (4) increased their participation from one (1) to two (2) Agreements.
GEORGIA HIGH SCHOOL/ HIGH TECH
Georgia High School/High Tech (HS/HT) transitions students from "learning to earning." It is a community-based transition and enrichment initiative for high school students with disabilities, designed to develop career opportunities and provide activities that will interest students in science, technology, and computer career fields.
Each High School/High Tech site is unique and may design its own program, as long as the core values of HS/HT are offered. Throughout the year, HS/HT students participated in numerous site trips; students toured and explored career programs at local technical colleges and universities; and businesses and local Georgia Department of Labor Career Centers provided internships, on the job training, interviewing skills, and assistive work technology.

At the close of SFY 2006, the program was operating in 48 schools and serving an average total of 500 students.
The Georgia Committee on Employment of People with Disabilities, Inc., a 501(c)3 nonprofit corporation committed to maximizing and enhancing the employment of people with disabilities in Georgia, has a major commitment to HS/HT and utilizes funding from the SRC and other sources to support various HS/HT activities. Chief among them in SFY 2006 were:
t Capitol Day brought more than 125 HS/HT students from throughout the state to the Georgia Capitol for Georgia HS/HT Day. Students met and were photographed with Governor Sonny Perdue and Lieutenant Governor Mark Taylor, who issued special proclamations for the day. Students were recognized by the Georgia General Assembly and introduced in the House and the Senate chambers.
t Dare to Soar, the fourth HS/HT Youth Leadership Forum, provided a unique opportunity for 17 students nominated by their site coordinators to experience university life first-hand, while introducing them to post-secondary education and leadership training. Valdosta State University's campus provided the perfect setting for the Forum, where the students met with peers and received personal leadership training from experts successful in their fields.

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VOCATIONAL REHABILITATION PROGRAM

t A computer program design competition, initiated by the Georgia Committee in collaboration with Microsoft, challenged HS/HT students to develop an accessible computer program. Microsoft staff judged the results of the project, dividing entrants into categories reflecting their skills. The winning teams, Dougherty County School System HS/HT, Albany, and Red Eagle Fenv HS/HT, Whigham, traveled to Redmond, Washington, where the students visited Microsoft headquarters, presented their computer programs to Microsoft staff, and toured the company's Home of the Future. Also featured was a tour of Boeing's aircraft plant in Everett, Washington, the Seattle Space Needle and the University of Washington.
t The GDOL Summer Youth Work Initiative, spearheaded by Georgia Department of Labor Commissioner Michael L. Thurmond, provided summer work opportunities to youth statewide. For the first time in the 4year old program, HS/HT students who were rising seniors or graduating seniors were invited to participate. Students in eight HS/HT pilot areas were ultimately employed in a variety of significant summer jobs. And, as a result of this initiative, three Albany HS/HT students were hired permanently by their summer employers, and an employer from Tifton offered full-time employment to a HS/HT student with special needs.

STATEWIDE INDEPENDENT LIVING COUNCIL OF GEORGIA, INC.
Georgia's Independent Living Network is comprised of the Statewide Independent Living Council of Georgia, Inc. (SILC) and eight Centers for Independent Living (CIL). Each of these organizations is governed and staffed by people with disabilities.
The SILC works with the VR Program to develop the State Plan for Independent Living, and also focuses on promoting policies and practices that enable independent living for all Georgians with disabilities. The CILs assist people with all types of disabilities to set and achieve personal goals toward independence.
During SFY 2006, Georgia CILs provided a wide range of independent living services to 2,353 Georgians with significant disabilities, including but not limited to: information and referral, independent living skills training, nursing home transition, home modifications, advocacy, orientation and mobility skills training, assistive technology, and computer skills training.

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VOCATIONAL REHABILITATION PROGRAM

CLIENT ASSISTANCE PROGRAM
The Client Assistance Program (CAP) provides information, assistance, and advocacy to applicants and consumers with disabilities who are applying for and receiving services from the VR Program. The Law Offices of Martin and Jones administer CAP in a manner that informs and empowers people with disabilities to fully understand and exercise their rights to services.
One of CAP's priorities is to resolve problems to the customer's satisfaction. As a result, very few issues have to be resolved through the formal appeals process. CAP's experiences with resolving disagreements through mediation and informal negotiations have been highly successful for VR consumers.
During SFY 2006, CAP:
t Responded to 1,314 requests for information and referral.
t Provided direct services to 65 individuals.
t Provided services to 47 applicants and 61 clients of the VR Program.
t Settled consumer problems through mutual agreement rather than fair hearing decisions before an administrative law judge.
t Resolved one case through formal mediation.
t Represented two VR clients in administrative hearings.

SECTION 121 PROGRAM
The Section 121 American Indian Vocational Rehabilitation Project provides VR services to American Indians with disabilities, who reside on or near Federal or State Reservations and who are members of a State or Federal Tribe. Applications for funding under Section 121 can only be made by a State or Federally Recognized Tribe.
The Muskogee Vocational Rehabilitation (MVR) program entered its second five year grant cycle with the Section 121 Project in 2006. Program goals include providing vocational rehabilitation services to more American Indians with disabilities, as well as continuing to work with Georgia VR through a cooperative agreement.
MVR provides culturally relevant services to American Indians with disabilties, including but not limited to: Wellness Training, Instruction in Native Crafts such as pottery, clothing, beadwork, and finger weaving, which may substantiate self employment, and provision of Native Healing Practices, including participation in Ceremonial Activities.
During SFY 2006:
t MVR exceeded its goal for consumers placed in employment after receiving services
t MVR served 35 consumers under an Individual Plan for Employment
t MVR served 5 consumers who obtained an intermediate vocational outcome
t MVR maintained a successful closure percentage of 107%

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VOCATIONAL REHABILITATION PROGRAM
BRANDON POWELL MVR Success Story

Muskogee Vocational Rehabilitation (MVR) has had many successful outcomes. Each and every individual served through the MVR program has worked to overcome barriers in order to be successful.
Brandon Powell entered the program as a high school student and began to work diligently to overcome the barriers of his hearing disability in order to complete high school. He participated fully with Muskogee VR and was also a member of the Tribal Red Eagle High School High Tech program. Brandon's achievement came in 2004 as he proudly accepted his high school diploma. He had

reached his first goal, and it proved to be an auspicious beginning to his journey towards success.
Brandon received post secondary training in electrical wiring at the local technical college, and became successfully employed with the local hospital. He also married and he and his wife, Allison, are the proud parents of Joseph, who is six months old. We take great pride in Brandon's success, not only for his training and employment, but also for his personal and spiritual accomplishments. He is working hard to ensure that his family carries on the Muskogee traditions.

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successtosries

SUCCESS STORIES
RICK MCCLUNG Region 1/Rome

Rick McClung is an

hours a week over a three-

accomplished painter who

month period, Rick focused

pursued his art chiefly as an

on such course content as

avocation until he lost his

"Starting Your Own

left forearm in a workplace

Business" and "Writing An

accident and was unable to

Effective Business Plan."

return to his job. Despite

Rick's carefully-crafted

continuing painful

business plan was approved

tendonitis in his upper left

and the counselor team

arm and a diagnosis of legal

concurred that he

blindness in his right eye,

possessed the aptitude and

Rick continued to paint and

ability to pursue his

began to wonder whether

employment goal as a fine

his circumstances could lead

artist.

to meaningful self-

employment. That's when he sought help from

While Rick had art supplies and materials

Vocational Rehabilitation.

germane to his business, VR procured

equipment for him that would cause less strain

Once Rick's eligibility was determined, his VR

on his good eye: a special digital camera and

Counselor recommended an assessment for a

related computer software that increases photo

new prosthesis, as well as a low vision

image size, as well as an external lighting system

evaluation to determine if assistive vision devices

that makes taking the initial photographs easier.

were appropriate. In short order, Rick obtained a

Lastly, Rick's counselor helped him obtain the

new prosthetic arm, much needed therapy for his

necessary Paulding County business license.

tendonitis and greatly improved lenses that

would correct his visual problem.

Today, Rick's business is a success. He is in

constant demand at his home studio as well as

Then the hard work began. Rick's VR Counselor

at Towne Center, Cumberland Mall and Arbor

scheduled him for Small Business Development

Place Mall, where he also paints high quality

classes at Kennesaw State University. For several

portraits for customers.

region 1

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SUCCESS STORIES
AL WEISS Region 2/Gainesville

Following a series of unfortunate events resulting in severe vision loss and such advice as "stay home and get your check," Al Weiss moved to Blairsville, Georgia, started a new life and made friends in the area, one of whom had a woodworking shop. He taught Al about turning wood and soon Al was making wooden pens and sending them to friends and family. He felt he could make a living out of creating and selling the pens, but he lacked his own equipment and had to depend on others. So he contacted Vocational Rehabilitation for assistance.
Al and his VR Work Team reviewed the steps necessary to become self employed, and Al researched the tools and supplies he would need to work from home. He also completed a low vision evaluation to look at adaptive equipment, and an Assistive Work Technology (AWT) Rehab

Technician checked out Al's home work space to make sure it was safe and adequate. The VR Work Team was then able to approve Al's selfemployment plan.
Al's new business, which be dubbed "Sight Unseen," was originally promoted only by word of mouth, but soon he began to place displays in a few Blairsville shops as well as to exhibit at local fairs.
Al is quite proud of his craft and not at all shy about marketing it. He happened to pass the Appalachian Trail store on Blood Mountain and decided to stop in and show some samples. The next day, the store owner requested an order if Al could make the pens so they could attach to hikers' gear. Al quickly located the right pen stock with the appropriate clips, and the Appalachian Trail Store now keeps him busy producing its signature pen.

region 2 19

SUCCESS STORIES
FRED AKUFFO Region 3A/Atlanta

Fred Akuffo, an immigrant from Ghana, West Africa, has limited mobility and decreased motor function strength due to cerebral palsy. He needs forearm crutches to walk short distances, uses a power wheelchair for long distances, and utilizes Marta paratransit services for travel. He also has a speech impediment which interferes with communication; this is compounded by the fact that English is his second language.
When Fred came to VR, he had never been employed so he worked diligently with his VR counselor to identify an attainable work goal and to devise a work plan to achieve that goal. He was referred to Goodwill Industries for work evaluation and community-based work adjustment, and received an Assistive Work Technology (AWT) assessment. Since he only completed a 6th grade education, Fred also enrolled in Adult Basic Education classes at Gwinnett Tech in preparation for his GED.

In collaboration with Goodwill's Supported Employment Program, Fred was hired as a clerk in the dressing room and alterations area at K& G Fashion Superstore. He was provided with several accommodations to ensure his job success and to increase his independence and mobility. He is allowed to sit as needed in the dressing room area, and has a special pole on wheels designed to easily transfer suits from the rack to the window safely and efficiently. While Fred is limited to working 20 hours per week to accommodate the fatigue caused by his disability, he is gaining endurance and confidence and will soon reach his goal of working full time, including weekends.
Fred is very happy to be working. He loves his job, his co-workers are quick to offer him assistance as needed and the store manager is pleased with his work performance and he is eligible for health benefits. And for the first time, Fred says that he has a purpose and somewhere to go to be productive.

region 3a 20

SUCCESS STORIES
KEITH THOMPSON Region 3B/Atlanta

Keith Thompson self referred to Vocational Rehabilitation (VR) with a diagnosis of Impulse Control Disorder. Although he had received some previous training and work experience at Goodwill and Bobby Dodd Institute, Keith told his VR Counselor that he lost his job at Goodwill after he became upset and punched at a sign. He also said that he was terminated from previous jobs because of his impulsive behavior.
Initial VR interventions and supports included career/interest assessments and evaluations, counseling and guidance, job readiness training and job development. When Keith's VR Work Team determined that he was job ready, his Rehabilitation Employment Specialist (RES) contacted the General Manager at AMC Theatres in Phipps Plaza, who had already hired other persons with disabilities, about considering Keith for an usher position. Keith met with the AMC Human Resources team and scheduled an interview. Shortly thereafter, Keith was offered

a position as an usher to work 20-25 hours per week.
Two months later, Keith contacted his VR Counselor for guidance. While he was not having altercations or problems on the job, Keith said he felt that his coworkers disliked him. The counselor stressed that Keith needed to stay focused on his assigned tasks, and also encouraged Keith to communicate with his manager about any coworker or job related issue that presented a challenge.
Keith has since noted that VR's guidance and support helped him in significant ways, especially to handle his temper much better and to virtually eliminate confrontations on the job. Keith now reports that he is getting along well with his coworkers, and that he had also increased his working hours to 30 per week. Most importantly, Keith indicated that he was very happy as an AMC usher and planned to stay for a long time.

region 3b 21

SUCCESS STORIES
MICHAEL WATFORD Region 4/Newnan

Michael Watford's success story is not defined by his wealth or material possessions, but by his achievements. After three long years, Michael, who has a mild intellectual disability, finally found not just a job, a place where he belongs. . . a place where he has a future.
Michael went from being unemployed to becoming independent and self sufficient by obtaining a full time job with benefits. He has been working at Aberdeen Woods Conference Center, located in Peachtree City, Georgia, for almost a year now as a dishwasher and kitchen helper.
When he came to VR in 2003, Michael had real doubts that he could do a good job. Previous positions had just not worked out. But rather than lose hope, motivation and interest, he persevered and received job readiness, job placement and job coaching services from VR. With team intervention and collaborative efforts

from the employer and VR staff in the form of supported employment, Michael was able to accomplish his work goal. The managers at Aberdeen Woods love Michael and assert that he is a very hard worker, and a dedicated employee who is committed to going above and beyond the parameters of his job.
Michael's experience with VR has also impacted his life outside of work, and he has become actively involved in his community. This past holiday season, Michael was commended by the Salvation Army for raising over two thousand dollars. As the Aberdeen Woods quarterly newsletter stated, "Out of all the people that stood in the cold and rain and rang the bells for the Salvation Army from Thanksgiving through the holiday season in Coweta County, Michael was the number one fund raiser. Way to go Michael!"

region 4 22

SUCCESS STORIES
JOHN STILL Region 5/Athens

After spending several decades in the broadcasting industry, John Still's career as a radio announcer for WIMO in Winder came to an end. John had developed Degenerative Myopia, a visual impairment that significantly impacted his ability to read print materials, even with the aid of magnifiers. John contacted Vocational Rehabilitation to seek assistance with job placement, and was determined eligible for VR services. Armed with an incredibly positive attitude, years of customer service experience, and great interpersonal skills, John was eager to collaborate with his VR Counselor and team of Rehabilitation Employment Specialists in order to explore new career options.
Following several months of intensive job searching, a great opportunity arose with All Star, Inc, a Conyers, Georgia, supplier of entertainment equipment. VR's Assistive Work Technology staff partnered with low vision specialist Dr. Jon Forche, to evaluate the essential functions of the prospective job,

measured in accordance with the functional limitations presented by John's visual impairment. The team determined appropriate low vision accommodations, including a Closed Captioned TV (CCTV) and a computer screen magnification program called ZoomText.
John began working out of his home as a salesman for All Star. He was allowed a flexible schedule, working up to 35 hours per week and earning an hourly salary plus sales commissions.
John excelled in his new job. Within a few weeks, John reported to his VR Counselor that he had been given the added responsibility of assisting the telemarketing team in screening potential sales applicants for the company. John's supervisor, Charlie, states that "we wish we had ten more just like him." With his winning attitude and great personality, John has proven to be an "all star" with All Star, Inc.

region 5 23

SUCCESS STORIES
CYNTHIA WILSON Region 6/Macon

Cynthia Wilson, a caring and community-minded woman, came to the Milledgeville VR office with a dream. She wanted to start a group home for boys with disabilities, aged six to eleven, who are at high risk for delinquency, in order to provide positive, constructive intervention during a very crucial time in their lives.
As a parent and foster parent. . . as a person with a mild learning disability. . . as a college student continuing her studies in Special Education, Ms. Wilson was more than qualified to pursue her goal. But she did need assistance from the VR staff to help secure the necessary services to get her business off the ground. Cynthia's VR Work Team put her in touch with the Small Business Development Center, which provided guidance in the development and implementation of a business plan that laid the foundation for the new Woodlands Children's Home.
Other collaborative partners in helping to establish the group home included a former

faculty member of Georgia College and the local chapter of the Mayor's Committee on Rehabilitation Issues. In addition, Assistive Work Technology services coordinated building a wheelchair accessible ramp and installing much-needed computers and software. And VR helped to purchase appropriate office equipment, supplies, furniture and accessories.
Today Woodlands has a staff of seven, including a director, house parents, and a cook. The facility can currently serve six residents, and referrals are made through the Department of Juvenile Justice. When Ms. Wilson becomes a certified service provider for the Division of Family and Children Services (DFCS), Woodlands will be home to 12 children.
With VR's help, Cynthia has achieved two important goals: she has been able to start her own business while also serving a population she dearly loves -- disabled youth.

region 6 24

SUCCESS STORIES
CHERYL BRANCH Region 7/Augusta

Cheryl Branch is hearing impaired but that does not stop her from being successful. She concentrates on her ability rather than her disability.
Cheryl approached the Vocational Rehabilitation program to help her achieve her dream of becoming a job coach and Career Development Specialist. She had previously worked as an office assistant but realized that she wanted to work more closely with people, especially with those in the deaf community.
VR provided work readiness and job placement services as well as the purchase of Assistive Work Technology items -- hearing aids, a mobile phone headset, and a base transmitter/pager telecommunication device (TTY/TDD) -- to help Cheryl's job function performance as a participant in the Goodwill Disability Employment Grant Program. She was able to quickly communicate with staff and clients while performing fieldwork, as well as with her staff members and clients for incoming calls.

After completing the grant program, Cheryl was promptly hired as a full time Career Development Specialist. She makes a difference every day in her work for people who are deaf as she resolves problems that arise with her consumers because of the differences in communication between the hearing and deaf cultures. Her passion is to empower her consumers to go to work and to develop in them a positive attitude toward their disability. Cheryl's own self confidence is a great asset as she encourages those with hearing loss to step into the real world and discover skills to support their work goals.
But perhaps Cheryl's greatest asset is her great heart, which she cannot keep hidden from others. As she sums it up, "My favorite thing about Goodwill is to see lives changed by the power of work...and to see business realize that a person who is hearing or speech impaired may become their most valuable employee."

region 7 25

SUCCESS STORIES
MICHAEL ODOM Region 8/Columbus

Michael Odom was about to graduate from Shaw High School, but had no future plans. He had spoken with VR staff at his high school about his developmental disability and potential employment, but decided not to apply for services during his senior year.
It wasn't until after graduation that Michael placed his application with his local VR office. Knowing that he needed additional education in order to obtain a job in the business field, Michael decided to enroll in the Business Technology program at Columbus Technical College, and his VR Work Team supported his efforts through continued guidance and counseling. Upon completion of the program, Michael explored several job leads, but felt that none were a good "fit" for him.
With guidance from his VR Counselor and Rehab Job Readiness Specialist, Michael narrowed his job search to positions that meshed with his personal requirements. He worked on his

interviewing techniques, and practiced such job survival skills as interpersonal communications, relating to one's supervisor, and conflict resolution. Michael also attended Job Clubs, which focus on presentations and discussions by employers and human resource specialists regarding real world employment situations.
After several placement efforts, Michael found a "fit" with Management Services Network and began his position there in a Community Work Adjustment training position. He trained in the mailroom, learned how to use the equipment adequately and really liked his job. When he faced a new obstacle in the form of a new machine, additional training time was approved and a determined Michael quickly learned how to operate the new equipment. Michael was subsequently hired as a full-time employee. His supervisor says he is doing a really good job, and that everyone enjoys having him as a member of their team.

region 8 26

SUCCESS STORIES
DEBORAH DELOACH Region 9/Dublin

Deborah DeLoach became eligible for VR services with disabilities of permanent limitations from a knee injury and subsequent surgeries, as well as scoliosis of the spine with a ruptured disc, for which she also had surgery. Deborah's initial work plan included counseling and guidance, a vocational evaluation with an eye to probable retraining, and eventual job placement assistance, since she was quite unsure of what she would like to do, as well as what might be appropriate given her physical restrictions.

little known program for licensed opticians.
The more she learned about the field, the more she liked it. It seemed to be something she could physically handle, and it would allow her to work with the public as well as alone in the lab. VR supported Deborah in the Optician Program at Ogeechee Technical College (OTC). She maintained a 4.0 GPA, served on the student council and was nominated by her school for the GOA (Georgia Occupational Award of Leadership).

Deborah and her VR Counselor embarked on an

Deborah interned at the Lord Eye Center in

extensive career exploration to settle on a job

Statesboro and worked there after graduation

that she could physically do and would enjoy,

until she took the State Board License Exam for

but the pressing need to help with financial

Dispensing Opticians. She is currently

family issues forced Deborah to alter her plans.

employed as the Licensed Dispensing Optician

She needed to find work as quickly as possible,

at Wal-Mart in Vidalia, where she is also the

and was referred to a Rehabilitation Employment

manager of the Vision Center.

Specialist for assistance with job placement.

Deborah is very satisfied with her career choice

Deborah did not abort her goal to return to

and enjoys her work. She has full health

school and be retrained, so while she worked on

benefits, and her salary has more than doubled

finding a job she also checked out the local

since getting her state license.

technical school. That's when she discovered a

region 9

27

SUCCESS STORIES
KATHERINE WOODALL Region 10/Albany

Prior to coming to VR Katherine Woodall had several jobs that involved customer service, hotel management and direct training as an extension agent. She was unable maintain them, however, due to the overwhelming stress of her life's circumstances. As a result, she became severely depressed and was no longer able to work.
VR helped Katherine make a paradigm shift in her thinking and she began a new employment journey with Flint River Habitat for Humanity through Work Adjustment Training, where she reclaimed her ability to work with the public utilizing her problem solving and customer service skills. With on-the-job coaching assistance from the Rehabilitation Job Readiness Specialist, Katherine learned techniques to appropriately handle deadlines and stressful customer service situations. Several months later, due to her outstanding performance and work ethic, she was hired. "I am so grateful to

VR for affording me the opportunity to get back into the workforce. They not only placed me, but stayed with me every step of the way during my training," she notes.
As an administrative assistant, Katherine impacts the lives of others on a daily basis through her efforts to assist economically disadvantaged individuals with applying for quality and affordable housing. She provides new resident orientation, housing applications, manages accounts, generates correspondence and information to residents and provides general information to the public regarding Habitat services and events.
It's a win-win situation for Katherine and her employer. "Flint River Habitat gave me a tremendous opportunity to prove that one can excel regardless of disability and life circumstances. Working here and helping others has restored my sense of self worth," she says.

region 10 28

SUCCESS STORIES
PARIS WESLEY Region 11/Valdosta

Although a quiet and shy young lady, Paris Wesley certainly has a can-do attitude. Paris was almost finished with her senior year in the special education department at Ware County High School when she was referred to the VR program as a low vision student. She jumped right in to job readiness training, which focused on interviewing skills, completing job applications and basic work ethics. Paris also received job placement assistance from VR, and because of her eagerness to learn and high recommendations from her teachers, she was quickly placed on a part time job as a Dining Room Attendant with Zaxby's Restaurant.
This was Paris's first work experience and she took to it right off the bat! VR collaborated with the school system to help provide work transportation until Paris graduated; a family

member has since taken over that role.
Paris has worked at Zaxby's for nearly a year and is a valued member of the "lunch crunch" team. Her manager states that Paris sets the example for other employees with her punctuality and her willingness to do whatever needs to be done. Among other things, Zaxby's customers see Paris busily cleaning tables, floors, replacing condiments, cutting up vegetables, and getting refills for diners.
Paris' quiet, conscientious nature serves her well as she goes about her daily duties. Yet no matter how busy she is, Paris always has time for a quick smile for her customers, and a hug for her VR friends. And that is also a measure of her success.

region 11 29

SUCCESS STORIES
LATOYA STEWART Region 12/Savannah

Latoya Stewart was referred to VR as a junior at Liberty County High School where she was served under the Learning Disabilities Program. Raised primarily by her grandparents, Latoya early on expressed an interest in the field of nursing, as well as working with senior citizens. After a vocational evaluation confirmed interest and aptitude in those areas, Latoya decided a career as a certified nursing assistant would enable her to satisfy both these desires.
Half way through her senior year, Latoya had acquired enough credits to complete high school with a special education diploma. Motivated by the need to support herself financially, Latoya decided to forgo the remaining semester in order to begin training. With assistance from her VR team, she completed job readiness training and enrolled in the CNA training program offered through the Career, Technical & Agricultural Education Division at a local high school. In addition to

tuition assistance, VR also helped Latoya obtain the immunizations and uniforms required for the course.
Latoya worked hard, often staying after class for additional help, and it paid off. She not only received her certification, but was highly recruited by several area nursing homes and rehabilitation centers. She accepted a full-time position with Bryan County Health and Rehabilitation Center and currently works in the Alzheimer's Unit where she is praised for her outstanding patience and attention to detail.
"Latoya has come a long way. She can always be counted on when help is needed. We are extremely proud of having Latoya on our staff," notes Sheila Miles, the Alzheimer's Unit Activity Director. "Latoya is extremely reliable, is a good employee and takes good care of the residents," adds Sherri Butler, the Director of Nursing.

region 12 30

assistive technology

ASSISTIVE TECHNOLOGY
A Look at Geo rgi ans U s i ng A s s i s t i ve Te c hnol ogy for Living, Learning, Working and Playing
The Assistive Technology (AT) unit of the GDOL/VR Program helps Georgians with disabilities from cradle to rocking chair secure a wide range of assistive technology devices and services through its varied programs: Assistive Work Technology, Tools for Life, ReBoot, Credit-Able and the Assistive Technology Resource Centers (ATRCs).
Assistive Work Technology (AWT) identifies the assistive technology required to help VR clients reach their work goals. Additionally, AWT staff work closely with Tools for Life and ReBoot to try out different kinds of assistive technology including computers, and to access if the technology will help them reach their work goals.
Tools for Life (TFL) increases awareness of and access to appropriate assistive technology devices and assistive technology services for all Georgians with disabilities so they can live, learn, work, and play independently in communities of their choice. The TFL web site offers a range of tools such as the G-Trade want ads for the exchange, sale and purchase of assistive technology, and E-Trade, an online equipment exchange service for use by disability service providers at post-secondary institutions.
ReBoot recycling services distributes rebuilt computers and cell phones to persons with disabilities. Money raised from the sale of unused items goes directly into serving people with disabilities. ReBoot also builds ADA workstations to meet the unique needs of persons with disabilities.
32

ASSISTIVE TECHNOLOGY

Credit-Able, Georgia's Assistive Technology Alternative Loan Program, is a service that helps Georgians with disabilities gain access to affordable financing for assistive technology, home modifications and adapted vehicles. Credit-Able can also help employers find affordable loans to finance job accommodations for employees with disabilities, a benefit in particular to small business owners. Credit-Able brings together financial, assistive technology and disability expertise through the participation of credit unions and community-based organizations.

TFL Assistive Technology Resource Centers (ATRCs) provide assistive technology devices/equipment for trial usage to make sure the device is appropriate. Services include assistive technology assessments, extensive evaluations, assistive technology training and demonstration/ lending of assistive technology devices, education workshops, Touch the Future Expo and Transition Conference, and the Microsoft Life Long Learning Lab. ATRCs also work together to promote the development of alternative funding sources such as: equipment exchange and recycling, loan programs and legislation.

During SFY 2006:
t AWT received 1,463 client referrals from VR counselors.
t AWT provided 5,856 individualized assistive technology services (AT devices, home and vehicle modifications, work site accommodations) in support of work goals.
t TFL responded to 1,910 requests for AT information and assistance.
t TFL's AT lending libraries served 5,604 active AT lending library patrons.
t TFL staff provided assistive technology training and technical assistance to 595 service providers and individuals with disabilities.

t ReBoot refurbished and distributed 317 computer systems.
t TFL served as the local co-host when "Pass It On," the first, major national conference focusing on the reutilization of assistive technology, came to Atlanta, Georgia. Along with representatives from the national sponsors -- US Department of Education, Office of Special Education and Rehabilitative Services and the RESNA National Assistive Technology Technical Assistance Project -- more than 200 participants met on various topics concerning AT reuse. Conference participants also toured ReBoot, Georgia's nationally recognized computer recycling facility, and Friends of Disabled Adults and Children, which recycles and refurbishes durable medical equipment.

33

directories

DIRECTORIES
STATE Rehabilitation COUNCIL 1700 Century Circle
Atlanta, Georgia 30345 Phone: (404) 638-0380
Fax: (404) 486-0197

A N N E T T E T. B OW L I N G
Chairperson Albany Advocacy Resource Center P. O. Box 71026 Albany, Georgia 31707-0018 Work: (229) 888-6852 Email: abowling@albanygaarc.org
R AY B I S H O P
Vice-Chairperson Goodwill Industries of N. GA, Inc. 235 Peachtree Street North Tower, Suite 2300 Atlanta, Georgia 30303 Phone: (404) 420-9900 Email: rbishop@ging.org
PEGGY D. ROSSER
Ex-Officio Assistant Commissioner Rehabilitation Services 148 Andrew Young International Blvd., N.E. Atlanta, Georgia 30303 Phone: (404) 232-3910 Email: peggy.rosser@dol.state.ga.us
DR. CYNTHIA ASHBY
Georgia Department of Education 2062 Twin Towers East Atlanta, Georgia 30334 Phone: (404) 656-2596 E-mail: cashby@doe.k12.ga.us

LAVERNE BOMAR
(Resigned, December 2005)
LINDA SHEPARD, Interim
Parents Educating Parents & Professionals, Inc. 3680 Kings Highway Douglasville, Georgia 30135 Phone: (770) 577-7771 Email: shepard.linda@peppinc.org
DR. NATHANIEL D. FOX
450 Aubrey Dr. Bogart, Georgia 30622-1635 Phone: (770) 725-5796 Email: nathaniel.fox@charter.net
DR. HELEN T. HILL
601 West Charlton St. Milledgeville, Georgia 31061-2302 Phone: (478) 452-5110
TINA BAKER-IVEY
Statewide Independent Living Council 907 Highland Avenue Dublin, Georgia 31021 Phone: (478) 275-0679 Email: tinaivey@bellsouth.net
A N N I E K WA N
4700 Berwick Trace Marietta, GA 30068 Phone: 770-998-2677 Email: apkwan@bellsouth.net

36

DIRECTORIES
STATE Rehabilitation COUNCIL

CHARLES MARTIN
Client Assistance Program Law Offices of Martin and Jones 123 North McDonough St. Decatur, Georgia 30030 Phone: (404) 373-2040 Statewide Toll Free: 1-800-822-9727 Email: gacapdirector@georgiacap.com
C A RO LY N M C G O NAG I L L
(Deceased, July 2006)
JOSEPH A. TEDESCO, Interim
TECH-ABLE 1114 Brett Drive Suite 100 Conyers, Georgia 30094 Phone: (770) 922-6768 Email: joe.tedesco@techable.org
LEE MILLER
Georgia Committee on Employment of People with Disabilities, Inc. 6810 Creekview Court Columbus, Georgia 31904-3320 Phone: (706) 324-2150 Email: leeamiller@att.net
NANCY ELLIOTT O'HARA
Georgia Department of Education 1870 Twin Towers East Atlanta, Georgia 30334 Phone: (404) 657-9959 Email: nohara@doe.k12.ga.us

F AY E S M I T H
Workforce Investment Board 285 Stenbridge Road Milledgeville, Georgia 31061 Phone: (478) 445-1385 Email: staywithfaye@alltel.net
BRIAN SPILLERS
GDOL/VR Program 450 Riverside Pkwy., Suite 210 Rome, Georgia 30161 Phone: (706) 295-6400 Email: brian.spillers@dol.state.ga.us
CHRISTINA PEGGY VENABLE
Lower Muskogee Creek Indian Tribe 178 Tall Pine Drive Whigham, Georgia 31797 Phone: (229) 762-3165 Email: mvr4@rose.net
TIM WILLIS
3180 Windfield Circle Tucker, Georgia 30084 Phone: (770) 939-7669 Email: htwillis@bellsouth.net

37

DIRECTORIES
Georgia Department of Labor Rehabilitation Services
Peggy D. Rosser, Assistant Commissioner Suite 510
148 Andrew Young I nt e r nat i onal B l vd., N .E . Atlanta, Georgia 30303 Phone: (404) 232-3910 Fax: (404) 232-3912 TTY: (404) 232-3911
Website: www.dol.state.ga.us Click on Rehabilitation Services

BUSINESS ENTERPRISE PROGRAM
Rajaunnda Gandy, Director 5238 Royal Woods Parkway, Suite 200 Tucker, Georgia 30084 Phone: (770) 724-6590 Fax: (770) 724-6598
DISABILITY ADJUDICATION S E RV I C E S
Mickey Alberts, Director 1551 Juliette Road Stone Mountain, Georgia 30083 Phone: (678) 639-2130 Fax: (678) 476-7328 TTY: 1 (800) 255-0135
GEORGIA INDUSTRIES FOR THE BLIND
Jim Hughes, Executive Director 700 Faceville Hwy. Bainbridge, Georgia 31718 Phone: (229) 248-2666 Fax: (229) 248-2669

ROOSEVELT WARM SPRINGS INSTITUTE FOR R E H A B I L I TAT I O N
Gregory A. Schmieg, Executive Director P. O. Box 1000 Warm Springs, Georgia 31830 Phone: (706) 655-5000 Fax: (706) 655-5011 TTY: (706) 655-5176
V O C AT I O N A L REHABILITATION PROGRAM
Carl McRae, Director 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 486-6331 Fax: (404) 486-0217 TTY: (404) 486-6333

38

DIRECTORIES
Vocational Rehabilitation Program Administrative Offices
VR Website: www.vocrehabga.org

VR PROGRAM OPERATIONS
Susan Sherman, Assistant VR Director 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 235-0143 Fax: (404) 486-0217
VR PROGRAM ADMINISTRATION
Darlo Koldenhoven, Assistant VR Director 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 235-0148 Fax: (404) 486-0197
SPECIAL PROJECTS/ SRC LIAISON
Valencia Thomas, Project Coordinator 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 638-0383 Fax: (404) 486-0197
WORK INCENTIVES PLANNING & ASSISTANCE PROJECT
Grady Evans, Project Coordinator (Retired) 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 638-0375 Fax: (404) 486-6332
ASSISTIVE TECHNOLOGY UNIT
Joy Kniskern, Manager 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Toll Free: 1 (800) 497-8665 Phone: (404) 638-0387 Fax: (404) 486-0218

PROVIDER STANDARDS UNIT
Sharon Angel, Manager 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 638-0377 Fax: (404) 486-0197
POLICY/QUALITY ASSURANCE UNIT
Ann Heeth, Manager 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 235-0144 Fax: (404) 486-0197
SPECIAL POPULATIONS/ ASSESSMENT & E VA L U AT I O N / P E R F O R M A N C E IMPROVEMENT UNIT
Karen Boyer, Manager (Retired) 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 235-0153 Fax: (404) 486-0197
VR BUDGET
Curtis Everett, Manager (Retired) 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 235-0146 Fax: (404) 486-0217
VR CONTRACTS
Vacant, Manager 1700 Century Circle, Suite 300 Atlanta, Georgia 30345 Phone: (404) 638-0382 Fax: (404) 486-0197

39

DIRECTORIES
Vocational Rehabilitation Program regional Offices

REGION 1 - ROME
Twyla Crump, Regional Director 450 Riverside Pkwy., Suite 210 Rome, Georgia 30161-2942 Email: twyla.crump@dol.state.ga.us
REGION 2 - GAINESVILLE
Cynthia Hanna, Regional Director 311 Green Street, Suite 209 Gainesville, Georgia 30501-3364 Email: cynthia.hanna@dol.state.ga.us
REGION 3A - ATLANTA
Jennifer Hudson, Regional Director 10 Park Place South, Suite 602 Atlanta, Georgia 30303-2905 Email: jennifer.hudson@dol.state.ga.us
REGION 3B - ATLANTA
Barbara Richards, Regional Director 1630 Phoenix Boulevard, Suite 101 College Park, Georgia 30349-5506 Email: barbara.richards@dol.state.ga.us
REGION 4 - NEWNAN
Patricia Cooper, Regional Director 1575 Highway 34E Newnan, Georgia 30265 Email: patricia.cooper@dol.state.ga.us
REGION 5 - ATHENS
Melanie Poole, Regional Director (Retired) 125 Athens West Parkway Athens, Georgia 30606 Email: melanie.poole@dol.state.ga.us
REGION 6 - MACON
Lary Hawkins, Regional Director 2720 Riverside Drive, Suite 12 Macon, Georgia 31209-7566 Email: lary.hawkins@dol.state.ga.us

REGION 7 - AUGUSTA
Ava Scearce, Regional Director 1220-H West Wheeler Parkway Augusta, Georgia 30919-1747 Email: ava.scearce@dol.state.ga.us
REGION 8 - COLUMBUS
Annette McCauley, Regional Director 233 12th Street, Suite 100-B Columbus, Georgia 31902-2863 Email: annette.mccauley@dol.state.ga.us
REGION 9 - DUBLIN
Larry Daniel, Regional Director 103-B Mercer Drive Dublin, Georgia 31021-3043 Email: larry.daniel@dol.state.ga.us
REGION 10 - ALBANY
Dianne Davis, Regional Director 110 Pine Avenue Albany, Georgia 31702-1606 Email: dianne.davis@dol.state.ga.us
REGION 11 - VALDOSTA
Sidney Burden, Regional Director 221 South Ashley Street Valdosta, Georgia 31602-1806 Email: sid.burden@dol.state.ga.us
R E G I O N 1 2 - S AVA N N A H
Allen Beall, Regional Director Oglethorpe Office Park 410 Mall Blvd., Suite B Savannah, Georgia 31406-4869 Email: allen.beall@dol.state.ga.us
40

DIRECTORIES
Vocational Rehabilitation Program regional Offices

DADE

CATOOSA

WALKER

CHATTOOGA FLOYD

1 GORDON BARTOW

WHITFIELD MURRAY HABERSHAM FRANKLIN

FANNIN

UNION

TOWNS

RABUN

GILMER PICKENS CHEROKEE

DAWSON

LUMPKIN

2
WHITE

STEPHENS

FORSYTH

HALL

BANKS

JACKSON

HART

MADISON

ELBERT

FAYETTE CLAYTON ROCKDALE

POLK

3A

PAULDING

HARALSON

COBB
3B DOUGLAS

CARROLL

FULTON

GWINNETT
3A

BARROW OCOCNLEAERKE

OGLETHORPE

WALTON

WILKES

DeKALB

HENRY

NEWTON

5
MORGAN

GREENE

TALIAFERRO

LINCOLN MCDUFFIE COLUMBIA

HEARD

COWETA

4
TROUPE

MERIWETHER LAMAR

SPALDING PIKE

BUTTS

JASPER

PUTNAM

WARREN

RICHMOND

HANCOCK

7 GLASCOCK

JEFFERSON

MONROE

JONES
6

BALDWIN

WASHINGTON

BURKE

UPSON

BIBB

WILKINSON

JENKINS

HARRIS

TALBOT

CRAWFORD

TWIGGS

JOHNSON

SCREVEN

EFFINGHAM

MUSCOGEE

CHATTAHOOCHEE

8
MARION

TAYLOR

PEACH

HOUSTON

MACON

BLECKLEY

EMANUEL

LAURENS
9

TREUTLEN

BULLOCH CANDLER

MONTGOMERY

WEBSTER

STEWART

SCHLEY SUMTER

TERRELL RANDOLPH

LEE

DOOLY

PULASKI

DODGE

WHEELER

CRISP

WILCOX

TELFAIR

TURNER

BEN HILL

JEFF DAVIS

TOOMBS

EVANS TATTNALL

BRYAN
12

CHATHAM

APPLING

LONG

LIBERTY

QUITMAN

CLAY

CALHOUN DOUGHERTY

EARLY MILLER

BAKER
10
MITCHELL

WORTH

IRWIN TIFT

COLQUITT

BERRIEN COOK

COFFEE

BACON

WAYNE

ATKINSON
11

PIERCE

WARE

BRANTLEY

MCINTOSH GLYNN

DECATUR GRADY

THOMAS

BROOKS

LOWNDES

CLINCH

CHARLTON

CAMDEN

SEMINOLE LANIER

ECHOLS

Region 1: Rome Region 2: Gainesville Region 3A: Atlanta Region 3B: Atlanta Region 4: Newnan Region 5: Athens Region 6: Macon

(706) 295-6407 (770) 535-5930 (404) 657-2239 (770) 909-2838 (770) 254-7210 (706) 354-3900 (478) 751-6272

Region 7: Augusta Region 8: Columbus Region 9: Dublin Region 10: Albany Region 11: Valdosta Region 12: Savannah

(706) 650-5600 (706) 649-1560 (478) 274-7676 (229) 430-4461 (229) 333-2170 (912) 356-2130

41

DIRECTORIES
Community rehabilitation facilities

The Georgia State Rehabilitation Council and the Vocational Rehabilitation Program attribute their success in part to long-standing relationships with a network of private and nonprofit community rehabilitation facilities located throughout Georgia.
These facilities provide a wide variety of services to Georgians with disabilities, including vocational evaluation, vocational training, work adjustment training, and specialized services for persons who have visual or hearing impairments. These valued partnerships have helped make vocational rehabilitation a dynamic force in Georgia, capable of meeting the needs of its consumers.

BLIND & LOW VISION S E RV I C E S O F N O RT H GEORGIA, INC.
Robert Crouse 3830 South Cobb Drive, Suite 125 Smyrna, Georgia 30080 Phone: (770) 432-7280
BOBBY DODD CENTER, INC.
Wayne McMillan 2120 Marietta Blvd., N.W. Atlanta, Georgia 30318 Phone: (678) 365-0071
C E N T E R F O R T H E V I S U A L LY IMPAIRED
Susan B. Green 763 W. Peachtree Street, N.E. Atlanta, Georgia 30308 Phone: (404) 875-9011
COMMUNITY FRIENDSHIP, INC.
Jean Toole 85 Renaissance Parkway, N.E. Atlanta, Georgia 30308 Phone: (404) 875-0381

CREATIVE ENTERPRISES, INC.
Leigh Couch 701 Hi Hope Lane Lawrenceville, Georgia 30043 Phone: (770) 962-3908
EAST GEORGIA EASTER SEAL SOCIETY, INC.
Sheila Thomas P. O. Box 2441 Augusta, Georgia 30903 Phone: (706) 667-9695
GOODWILL INDUSTRIES OF THE SOUTHERN RIVERS, INC.
Jane Nichols 1955 Northside Industrial Blvd. Columbus, Georgia 31904 Phone: (706) 324-4366
GOODWILL INDUSTRIES OF THE COASTAL EMPIRE, INC.
Bill Oakley P. O. Box 15007 Savannah, Georgia 31416 Phone: (912) 354-6611

42

DIRECTORIES
Community rehabilitation facilities

GOODWILL INDUSTRIES OF MIDDLE GEORGIA, INC.
James Stiff 5171 Eisenhower Parkway Macon, Georgia 31206 Phone: (478) 475-9995
GOODWILL INDUSTRIES OF NORTH GEORGIA, INC.
Jenny Taylor 235 Peachtree Street Atlanta, Georgia 30303 Phone: (404) 420-9900
GOODWILL INDUSTRIES OF NORTH GEORGIA, INC.
Michael Pryor P.O. Box 967 Athens, Georgia 30603 Phone: (706) 549-4398
GOODWILL INDUSTRIES OF NORTH GEORGIA, INC.
Keith Powell 2010 Clary Connector Eastanollee, Georgia 30538 Phone: (706) 779-7300
GRIFFIN AREA RESOURCE CENTER, INC.
Carey Grubbs 931 Hamilton Blvd. Griffin, Georgia 30224 Phone: (770) 228-9919
MIDDLE GEORGIA EASTER SEAL SOCIETY, INC.
Wayne Peebles P. O. Box 847 Dublin, Georgia 31040 Phone: (478) 275-8850
NEW VENTURES, INC.
Dave Miller 306 Fort Drive LaGrange, Georgia 30240 Phone: (706) 882-7723

REHABILITATION INDUSTRIES OF NORTH EAST GEORGIA, INC.
Paula Phillips P. O. Box 907413 Gainesville, Georgia 30501 Phone: (770) 535-7464
S AVA N N A H A S S O C I AT I O N F O R THE BLIND, INC.
Louis C. Heyward 214 Drayton Street Savannah, Georgia 31401 Phone: (912) 236-4473
SOUTH EAST GEORGIA REHABILITATION, INC.
Lewis Altman P. O. Box 885 Waycross, Georgia 31502 Phone: (912) 285-9663
SOUTHWEST GEORGIA EASTER SEAL SOCIETY, INC.
Beth English 1906 Palmyra Road Albany, Georgia 31701 Phone: (229) 439-7062
SPEECH, HEARING, & REHABILITATION ENTERPRISES, INC.
Cheryl Meadows 2228 Starling Street Brunswick, Georgia 31520 Phone: (912) 264-3141
TOMMY NOBIS CENTER, INC.
Connie Kirk 1480 Bells Ferry Road Marietta, Georgia 30066 Phone: (770) 427-9000
WORKTEC, INC.
Dorothy Cochran 221 Stockbridge Road Jonesboro, Georgia 30236 Phone: (770) 473-2840
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GEORGIA DEPARTMENT OF LABOR
MICHAEL L. THURMOND, COMMISSIONER
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