Workforce Investment Act annual report, State of Georgia, program year 2008

WORKFORCE INVESTMENT
ACT ANNUAL REPORT
STATE OF GEORGIA PROGRAM YEAR 2008



GEORGIA WIA ANNUAL REPORT PROGRAM YEAR 2008
TABLE OF CONTENTS

Page

State Workforce Investment Board and the Governor's Office of

1

Workforce Development

State Workforce Investment Board

2

Georgia Work Ready Overview

3

Work Ready Results

5

Work Ready Regions

15

Work Ready State

20

Other Efforts Led and Managed by the Governor's Office of

22

Workforce Development

Georgia Department of Labor and Local Workforce Investment Boards

24

Service Integration Strategies

25

Continuum of Services

26

Program Year 2008 Accomplishments

27

Program Year 2008 WIA Achievements and Initiatives

29

Adult Service Strategies

32

Youth Service Strategies

34

Vocational Rehabilitation Program Accomplishments

35

Other Program Accomplishments

36

Innovative Service Strategies

38

Waiver Outcomes

42

Program Evaluation - Program Year 2008

43

Cost Effectiveness - Program Year 2008

45

Introduction to the Data

46

Data Tables

47

Georgia PY2008 WIA Annual Report



STATE OF GEORGIA WORKFORCE INVESTMENT ACT ANNUAL REPORT
PROGRAM YEAR 2008
The foundation of Georgia's workforce system is a network of partners including the Governor's Office of Workforce Development, the Georgia Department of Labor's 53 career centers and 54 Vocational Rehabilitation service sites; the State Workforce Investment Board and Georgia's 20 local workforce areas; the primary and secondary education system; the 28 technical colleges; the 35 two- and four-year colleges and universities; the economic development network and a multitude of other public and private partners working collaboratively to meet the needs of job seekers and employers in Georgia.

Georgia's workforce development system is designed to:

offer comprehensive career, employment and labor market information help individuals receive education and training to expand their job skills assist job seekers in connecting with employers provide specialized assistance to individuals with barriers to career success support workers through periods of unemployment help businesses address workforce issues ensure that workplaces are safe offer all of these services in the most integrated and customer-friendly way possible
STATE WORKFORCE INVESTMENT BOARD AND THE GOVERNOR'S OFFICE OF WORKFORCE DEVELOPMENT
Governor Sonny Perdue's vision for workforce development in Georgia is to link education and workforce development together and align with the economic development of the state, its regions and communities. To enable this vision to become a reality for Georgia, the Governor reconstituted the State Workforce Investment Board (SWIB) and established the Office of Workforce Development under his Office by Executive Order dated February 2, 2006. In that order, the Governor tasked the Board with the mission of developing a strategic plan that would enable his workforce development vision to be implemented in Georgia. That order also made available the Governor's Discretionary Funds to support implementing the SWIB strategic plan. Labor Commissioner Michael Thurmond serves as vice-chair of the Board's Coordinating Council and the Georgia Department of Labor is the WIA administrative entity.
In addition, a voluntary organization was formed by the chairs and directors of the local workforce investment areas known as the Georgia Workforce Leadership Association. This organization has reached out to the State Workforce Investment Board and the Governor's Office of Workforce Development to join in their regular meetings. This organization provides a positive means of communication and a forum to exchange ideas among the local and state organizations.

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Over the last program year, the following workforce development activities have been cataloged on behalf of the Governor by the State Workforce Board and the Governor's Office of Workforce Development to continue to implement the Governor's vision. This section of the annual report reflects the activities and results of both the Board and the Office during Program Year 2008.
State Workforce Investment Board
The State Workforce Investment Board met four times during the last program year. A record of meeting dates and minutes may be found at www.gowfd.org.
State Workforce Development Strategic Plan was approved February 2007 and continues to be implemented through Georgia Work Ready. Some highlights of the SWIB meetings over the last year may be found below. It shows a focus on improving the working relationship and aligning efforts between the SWIB and the twenty Local Workforce Investment Boards (LWIBs).
The Chairman of the Chairs of the Local Workforce Investment Board continues to attend as a regular guest to the SWIB meetings.
The local WIBs send one director to each SWIB meeting to provide a summary update of local WIB activities including how local WIBs are making progress on strategic goals outlined in the SWIB plan and implemented through Georgia Work Ready.
During the SWIB meetings convened over the last year, the following information was presented to the Board as part of the WIA legislative duties of the Board:
The Executive Committee of the Board reviewed and provided comment and suggestions on the ARRA plan.
The Executive Committee of the Board reviewed and provided comment on the updated WIA Unified Plan prior to its submission by the Governor.
The Executive Committee developed criteria for Georgia Work Ready awards including awards for regional and LWIB efforts.
During the SWIB meetings convened over the past year, the Board heard from the following groups in its Work Ready oversight capacity on behalf of the Governor:
The Board reviewed Work Ready Region project proposals received through a competitive Request for Proposal process and provided suggested projects to the Governor for possible regional funding.
The Board has been successful in engaging large, medium and small businesses in using Georgia Work Ready.

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The SWIB continues to oversee Georgia Work Ready including budget, expenditures and results and continues to advise the Governor on how best to improve delivery of services to Georgians and Georgia businesses.
The SWIB conducted an extensive survey of business and job seekers to determine how successfully Georgia Work Ready is in achieving its goals. A complete report of the survey may be found at www.gowfd.org. Two primary results are that 93% of Work Ready Certificate holders would recommend it to other Georgians and 90% of businesses using Georgia Work Ready would recommend the services to another business.
During the SWIB meetings convened over the last year, the following information was presented to the Board as part of its oversight of Work Ready on behalf of the Governor:
The Board received an update on the Alliance of Education Agency Heads strategic plan and goals. Support of this inter-agency organization and its work was included in the SWIB strategic plan.
The Board received an update from the Governor's Office of Student Achievement highlighting its new Education Scoreboard.
The Board received updates from businesses successfully using Georgia Work Ready
The Board received updates from industry leaders heading Work Ready Region projects.
Aside from serving as staff to the State Workforce Investment Board, the Governor's Office of Workforce Development is responsible for the development, implementation and accountability of Georgia's Work Ready initiative. Those projects are listed below:
Georgia Work Ready Overview
Georgia Work Ready was launched in August 2006 by Governor Sonny Perdue in partnership with the Georgia Chamber of Commerce to improve the training of Georgia's workforce. It is the only one of its kind to be conducted through a partnership between a state government and state chamber of commerce, ensuring that companies can more reliably match the right people with the right jobs.
This workforce training initiative assesses the skills of Georgia's workers, determines valuable job training opportunities and assures companies that the state can provide a long-term, qualified labor supply. Through a voluntary workforce assessment system called Work Ready, the program measures the "real world" skills that employers believe are critical for job success today and for mastering the innovative technologies that tomorrow's jobs will require. In addition, Work Ready aligns to economic development at a local, regional and state level. By motivating communities to validate their counties workforce through assessments and increases in county high school graduation rate, it promotes economic growth at the local level. The ultimate goal of Work Ready, though, is achieved through the Work Ready Regional initiative, where a career pathway of life-long learning is developed aligned to a targeted growth industry and where the

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skills gap is being eliminated through the Work Ready system of certificates, job profiles and skills gap training.
Work Ready utilizes the nationally accredited WorkKeys assessment system developed by ACT to measure individual workers' skills in the areas of applied mathematics, reading for information and locating information. Participating individuals then receive a Work Ready Certificate that indicates their level of work readiness based on their performance.
The Georgia Work Ready initiative includes four key elements:
Work Ready Certificate: This element allows workers to take a free job assessment and then become eligible to receive a certificate indicating their skill and knowledge levels to potential employers. The state uses ACT WorkKeys as the assessment tool. The certificate, which is the ACT National Career Readiness Certificate, guarantees that job seekers have the portable skills - reading for information, locating information and applied math - to serve as a solid foundation for more customized training. Georgians may also assess their soft skills through the Work Habits assessment that provides the individual with a summary of their strengths, weaknesses in order to improve these skills valued by employers. Assessments are conducted through the state's 29 colleges that are part of the Technical College System of Georgia and through two Board of Regents colleges with technical divisions. This delivery system ensures that every county in the state is served. The technical colleges also provide access to free on-line gap training to help workers upgrade their job skills. Georgians may access instructor guided skills gap training at their local adult education center and/or local workforce investment board.
Work Ready Job Profiling: Designed to help Georgia employers build the right workforce for their needs, the Georgia Work Ready job profiling program allows businesses to profile required job tasks and skill levels to more easily match candidates to job opportunities. By comparing job profiles with individuals' certification levels, companies can make reliable decisions about hiring, training and program development. Normally a $2,000 value, profiling is conducted at no cost at Work Ready Centers located at the state's technical colleges for those employers that meet minimum hiring criteria.
Certified Work Ready Community: This voluntary initiative enables communities to demonstrate that they have the talented workforce needed to fill current and future jobs. The certification also shows a community's commitment to education and to improving high school graduation rates, important factors for driving businesses to an area. Community leaders and those in the education, business and industry sectors all can come together to help their communities achieve the Certified Work Ready Community designation. Once counties receive the Certification status, they continue to ensure the available workforce earns Work Ready Certificates and the county continues to meet new graduation rate benchmarks.
Work Ready Region: Through this program, which builds on the Certified Work Ready Community designation, multiple counties can work together to develop regional talent pools aligned to a common strategic industry. Work Ready Regions must be able to

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demonstrate that they have met the following criteria: improved regional high school graduation rates; counties that obtain Certified Work Ready Community status; increasing the number of students in strategic industry majors in two- and four-year colleges; closing the skills and achievement gaps; successfully transitioning workers into higher skilled jobs; and training the existing workforce in high tech skills to improve productivity and competitiveness. Funding for Work Ready Regions is done through a competitive grant process. Regions are eligible to apply for grants to develop Georgia's Work Ready talent regions.

Work Ready Results
Work Ready Outreach to Georgians and Georgia Businesses
The Governor's Office of Workforce Development (GOWD) has undertaken a multi-faceted public outreach approach designed to drive the certification effort in Georgia's 16 Work Ready Regions and 139 Work Ready Communities and to educate businesses on the value of the initiative. In 2008 the GOWD completed a series of statewide employer workshops in partnership with the Georgia Society of Human Resources Managers (SHRM). This successful effort to help business leaders take advantage of better hiring tools spawned a series of smaller workshops throughout the spring and summer of 2008, in strategic locations aligned with 7 of the state's industry-focused Regions. Through these successful sessions, the GOWD was able to bring the Georgia Work Ready message to representatives from more than 82 private businesses and 49 government employers across Georgia.
Over the last year, the Georgia Department of Education and the Governor's Office of Workforce Development partnered on a Georgia Work Ready initiative known as `Get Work Ready Week'. During a week in April 2009, 10 high schools in 7 counties assessed graduating seniors. Many Work Ready events were held prior to the assessments that included business speakers and background information on the importance of workforce readiness. The event was extremely successful and resulted in the GDOE requesting a full implementation of Get Work Ready Month for the 2009-10 school year.
In addition, Georgia Work Ready continues to have a constant presence at multiple Georgia Department of Labor job and career fairs as well as organizational conferences, including the annual meetings of the Association of County Commissioners of Georgia (ACCG) and the Georgia Municipal Association (GMA). Combined with an aggressive radio and print campaign as well as a heightened web presence, these efforts have facilitated increased awareness about Work Ready among professional and governmental leaders as well as Georgia job seekers. This has resulted in over 50,000 Georgians becoming certified over the last year.
Over the last program year, though, the primary outreach to businesses has been a direct result of the success of the 16 Work Ready Regions. Each Region has built an industry network that engages in job profiling its most critical jobs. The integration of these job profiles with documented career pathways is ensuring businesses have a pipeline of workers ready to fill jobs. Through delivering results valued by industry, a greater number of companies are using Georgia

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Work Ready which has resulted in certified job seekers finding employment in desired occupations.
In addition to advancing Work Ready through multiple events and media, the GOWD is also earning a solid reputation for outstanding customer service through efforts to improve timely, efficient delivery of certificates. In 2008, the Customer Service team overhauled the service delivery process, beginning by documenting error reports and customer inquiries and then zeroing in on specific needs for improvement. Through the efforts of the Georgia Work Ready Customer Service team, the customer service case ratio has been maintained at or below 1 percent for more than a year. In February 2008, an average of 7.2 problem reports per 100 certificates issued was documented. By July 2009, that average had been effectively reduced to 1 report per 100 certificates. This significant decrease is a marked accomplishment in contrast to the steady increase in numbers of Work Ready certificates issued, from an average of 1,000 certificates per month around the time the customer service team began collecting data to an average of 4,000 certificates per month at present.
Georgia Work Ready Certificates
Since January 2007 through July 2009, 70,641 Georgians have earned Work Ready Certificates. The Local Workforce Investment Areas have been helping the unemployed earn Georgia Work Ready Certificates and providing comment regularly to the Board on how to improve Georgia Work Ready services. The following table is the June 30, 2009 quarterly report summary received by local workforce investment boards in Georgia:

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LWIB Quarterly Report June 30, 2009

Georgia Work Ready Certificates Earned by

Unemployed , June 2009

By Local Workforce Investment Area

Atlanta Region

1970

City of Atlanta

364

Coastal

611

Cobb

378

DeKalb

2653

East Central Fulton

1661 364

Georgia Mountains Heart of Georgia

1350 1088

Lower Chattahoochee

503

Macon/Bibb

512

Middle Flint

426

Middle Georgia

536

Northeast Georgia Northwest Georgia Richmond/Burke

1861 4326 139

South Georgia
Southeast Georgia Southwest Georgia West Central Georgia TOTAL Submitted Unemployed WRCs Total Unemployed reflected on State Report

810 705 1365 877 22135
22471

The Governor's Office of Workforce Development is now collecting monthly data to assess the number of Georgians finding employment with Work Ready Certificates. This data is shown below.

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Work Ready Job Profiles
As of June 30, 2009, Georgia's Certified Work Ready job profilers have completed over 222 job profiles. Anecdotal data is usually collected to determine approximately the number of certified Georgians that will be hired over a 12 month period. However, because of the downturn in the economy, job profiling has been used to assist companies in improving the foundation work readiness levels of its existing workforce to improve productivity, reduce waste and help with retraining of workers in other jobs as companies continue to struggle to maintain profitability.

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The job profile data continues to show that gold and platinum jobs command high salaries than bronze and silver.

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Skills Gap Training
Georgia continues to focus on improving Work Ready Certificate levels of its available workforce. Efforts have been developed through Work Ready Region teams to develop successful strategies to close the skills gap. Georgia enables technical colleges and local WIA one stops to select from two service delivery providers for skills gap software WIN and KeyTrain. Below are some preliminary data showing the number of Georgians actively engaged in skills gap training. At this time, there are 3292 active students enrolled in skills gap training which is a cost of approximately $35.00 per active student. The State WIB along with the GOWD will be exploring and replicating best practices to assist Georgians in improving their Work Ready Certificate goals.

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The Region teams have shown that utilizing the skills gap training improves Work Ready Certificate levels. The GOWD seeks to find additional strategies that can be implemented to improve work readiness levels building upon the success demonstrated by Work Ready Regions.
Work Ready Certificate Funding
The Governor's Office of Workforce Development had reduced per Certificate expenditures from approximately $160.00 per Georgia Work Ready Certificate in PY2007 to $70.00 in PY2008. This includes cost of public outreach service delivery, web site support and issued certificates from ACT with National Career Readiness Certificate seal affixed.
Certified Work Ready Communities
Through September 2009, 139 counties (87% of the state's counties) have made a commitment to earn the Certified Work Ready Community designation. The GOWD however, established the data collection process for all 159 counties in Georgia to encourage all

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counties to be able to join in the process as Georgia moves to become a Work Ready state. The map located below shows the 19 Certified Work Ready Communities, 3 Communities that have met their certificate goals and the counties that are committed to becoming Certified Work Ready Communities.

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The following table shows the completion percentage for Georgia's 20 counties closest to certification.

County
Washington Stephens Taliaferro Warren Floyd Taylor Glascock Dodge Polk Hancock Lowndes Wheeler
Johnson Wilkes Walton Harris Camden Houston Sumter Schley

Private Sector
116 152
3 34 354 39 11 82 194 16 378 22
42 80 303 71 205 308 196 32

Government
45 38 4 9 64 17 6 43 40 26 108 11
20 26 68 23 96 207 57 8

Goals

High

Unemployed School

118

26

155

27

15

2

68

6

396

67

65

11

18

5

105

21

210

43

70

13

314

76

42

8

GED
3 11 1 3 36 3 3 8 21 5 27 1

55

10 5

80

14 6

336

70 29

116

30 7

203

60 24

438

120 38

205

26 18

29

8 2

College
28 35 1 7 70 21 6 33 31 19 83 7
16 9 25 24 8 93 54 7

TOTAL WRC
347 418 26 126 990 159 49 304 540 154 989 108
162 214 832 272 597 1205 561 86

% Complete
99% 95% 93% 90% 90% 90% 90% 88% 86% 86% 86% 85%
85% 84% 81% 80% 80% 79% 78% 78%

HSGR
Met Met
Met
Met Met Met Met
Increase
Met Increase Met Met Increase Increase Met

Work Ready Regions
In developing Work Ready Regions, the Governor's Office of Workforce Development used knowledge gained from membership in several National Governor Association's policy academies. A brief history of this work is outlined below:
The Governor's Office of Workforce Development completed the National Governor's Association Policy Academy for Workforce Development Sector Strategies. The team was lead by the Governor's Office of Workforce Development and had membership from the following agencies: Governor's Policy Staff; Department of Economic Development; Department of Labor; University System of Georgia; Technical College System of Georgia; local workforce investment boards, local chambers and the Chairman of the LaGrange Industrial Authority. This effort produced the framework for the Work Ready Region statewide initiative discussed later in this report. This work became part of the framework for Work Ready Region concept and the foundation for

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the West Georgia AMP Work Ready Region. It led to Georgia's additional participation in the NGA Cluster policy academy.
The Governor's Office of Workforce Development completed the NGA regional cluster policy academy. This effort was led by the GOWD and the team consisted of members from the following agencies: Governor's Policy Staff, Department of Economic Development, Technical College System of Georgia, Georgia Research Alliance, Mr. Ed Graham (retired VP of Johnson & Johnson), Atlanta Regional Commission (local workforce board) and Georgia BIO. This group built upon the foundation established by the West Georgia sector strategy and added a cluster approach to the Work Ready regional framework. This effort was successfully concluded in spring 2008 and produced the Innovation Crescent Work Ready Region which has become the model framework for Georgia's Work Ready Region initiative.
The Governor's Office of Workforce Development has continued to work with NGA as one of 12 states participating in the Peer to Peer Learning Network. This work has led to policies to sustain and grow regional workforce development strategies. The Governor's Office of Workforce Development led a team of members consisting of State Workforce Investment Board and Work Ready Region industry leader members. This work has been extremely successful resulting in the sustainability strategy for Work Ready Regions and the regional Industry Networks. The team will be attending the final Peer to Peer learning session in the fall of 2009.
Using the knowledge learned above and building on the Certified Work Ready Communities, Work Ready Regions continue to bring together regional assets and leaders to create regional talent pools targeting existing strategic industries and to increase economic development opportunities.
Criteria for success includes; creating industry-driven regional solutions to improving the high school graduation rate, engaging at-risk and out-of-school youth, supporting high school career coaches, retraining dislocated workers, increasing post-secondary graduation rates and upgrading the skills of the existing workforce. More information may be found at www.gaworkready.org.
Each regional effort is being led by a local business person associated with the strategic industry. This leader has assembled an industry network to ensure the region's plan meets the workforce needs of the industry, both current and future.
The seven inaugural Work Ready Regions include:
- Auto Alley for Automotive Advanced Manufacturing
- Chattahoochee Valley for Aerospace Advanced Manufacturing
- Middle Georgia for Aerospace Advanced Manufacturing
- Heart of Georgia for Advanced Manufacturing

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- Eastern Georgia for Logistics - West Georgia for Automotive Advanced Manufacturing - Innovation Crescent for Bioscience

Round Two Work Ready Regions include:
- East Central for Energy
- Wiregrass for Advanced Manufacturing
- Bio-circle of the South for Bioscience
- Southwest Georgia for Bio-agriculture
- Western Innovation Crescent for Bioscience
- Innovation Crescent for Logistics
The three Base Realignment and Closure (BRAC) Work Ready Regions include:
- Chattahoochee Valley for Advanced Manufacturing (Defense Maintenance)
- Chattahoochee Valley for Energy (Sustainable Construction)
- Chattahoochee Valley for Advanced Communications (Defense-related)
Competitive regional grants were awarded by the state to drive new thinking and develop Georgia's "talented" regions. Applications for the grant fund demand-driven regions aligned by common natural and man-made resources and strong public-private partnerships with active participation from identified strategic industries. Regions are expected to show research that conclusively supports their selected regional strategic industries. The following WRR grants have been awarded: 2008 - seven $500,000 grants were awarded for a total of $3.5 M dollars; 2009 five $400,000 grants were awarded for a total of $2.0M. In the summer of 2009, a third WRR RFP was released. An additional four Regions have been funded through a BRAC demonstration grant.
The awarded Regions participate in an 18 month WRR where they learn to develop and document their projects. The WRR Academy is supported by the Governor's Office of Workforce Development (GOWD). All WRR efforts are documented on the www.gaworkready.org Web site and are maintained by GOWD.
The regions are tracked for success by seven performance indicators listed below:
1. Increase in gold level Certificates earned by the available workforce
2. Number of Certified Work Ready Communities

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3. Number of counties at 60% complete in attaining Certified Work Ready Communities 4. Number of career pathways documented and job profiles aligned to critical jobs 5. Strength of industry network as determined by meetings, attendance, jobs profiled and
survey participation 6. Strength of Core and Home teams as determined by meetings, attendance, diversity of
groups engaged, and counties represented 7. Succession planning to sustain the initiative

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Work Ready Region Scorecard -- DRAFT

Max Points Auto Alley Chattahoochee Valley Heart of Georgia 1-16 Eastern Passage Innovation Crescent mgWRAP West Georgia

Gold Level WRC
15 15 15
10
10
10
15 15

Certified Communities
15 15 0
10
0
5
0 5

CWRC 60% or Higher
15 15 10
15
5
15
10 5

Career Pathways
15 10 10
5
5
10
5 15

Industry Core/Home Network Teams

15

15

10

15

10

15

10

15

5

10

10

15

10

10

15

15

Leadership
10 TBD TBD TBD TBD TBD TBD TBD

Scorecard
100 80 60 65 35 70 50 70

DRAFT Criteria for Work Ready Regions

Goal
Percent of available workforce with a Gold Work Ready Certificate Certified Work Ready Communities Communities at or above 60% of CWRC goal Documented Career Pathways and Profiles
Percent of Industry Network that regularly attends meetings Home and Core team representation of counties Sustainable Leadership Plan

Benchmark for Level 3
19%
3 3 3 critical jobs, 2 profiles for each job, Number of students enrolled in career pathways 75%
90% TBD

WRR Scorecard for Certification 100 15
15 15 15
15
15 10

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Future work includes a third round of competitive WRR grants anticipated to be awarded in fall 2009.
The strategic industry network has been a key success of the WRR and there has been a desired expressed to sustain the effort that includes forming an industry led 501c organization to interface between the SWIB and the regional industry networks to continue engaging regional strategic industry. Their objective is for them to work together to support developing the pipeline for their common workforce needs and collectively addressing common existing worker training.
Work Ready State
From a state perspective, Georgia Work Ready is designed to eliminate the skills gap, improve the education attainment levels in Georgia and enable the GOWD to regionally manage talent development aligned with Georgia's growth industries. The SWIB is currently evaluating the criteria for Georgia to consider itself a Work Ready state. Current data shows that there is a Work Ready Certificate holder in every county and the state's graduation rate has improved to 78% in 2009; above the national average both key metrics to the Board in determining this status. Following are Georgia's Work Ready Certificate results to date:
Work Ready Certificates Powered by ACT WorkKeys, National Career Readiness Certificate Earned by Georgians


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Georgia Work Ready Scorecard
Work Ready Certificates are powered by ACT WorkKeys National Career Readiness Certificate. A Gold level certificate is an indication of an individual being ready to be trained for 90% of the jobs nationally. The Gold level is also an indicator of college readiness without remediation. Below is the Georgia Work Ready Scorecard that compares the state's performance to national data. Georgia currently is 2% above the national average of Gold level NCRC. The state was ranked number one in quality and availability of its workforce by CNBC news in July 2009.

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Increase in Graduation Rate

Georgia Educational Attainment Levels

Educational Attainment in Georgia, 2002-2010

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2002 2003 2004 2005 2006 2007 2008 2009 2010 (Proj)

Graduate Degree and Higher Bachelor's Degree Associate's Degree High School Diploma 9th Grade to 12th Grade Less Than 9th Grade

Other efforts led and managed by Governor's Office of Workforce Development
Under the direction of Governor Perdue, GOWD is working with Georgia's Military Affairs Coordinating Committee on several workforce development efforts to support Georgia's military bases and their families including Career Advancement Accounts and BRAC workforce development demonstration grant.
Military Spouses Career Advancement Accounts
Georgia is one of seven states participating in the Military Spouse Career Advancement Account demonstration grant. GOWD, working with the local community, has developed a partnership among the local career center, chamber, local education institutions and Ft. Benning to deliver CAA services to military spouses. As of summer 2009 reporting, Ft. Benning staff held over 95 orientations, engaging nearly 1100 candidates and on an average approving 20 CAA participants each month. To date, 480 CAA MilSpouse participants have been approved (19 have dropped) at 53+ different educational environments encumbering $2,880,000. This represents an additional 116 participants and $696,000 above the original projected number/amount for Ft. Benning.

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If the participation and approval levels at Ft. Benning remain constant until the conclusion of Georgia accepting new participants for this demonstration project (March 2010), an estimated 200 additional CAA participants will be approved bringing the total to 680; within 39 of the original numbers projected for the entire state. Georgia will also have encumbered 95% of the total funds awarded.

BRAC Workforce Development Implementation Grant

Georgia applied for and received five million dollars in a BRAC workforce development demonstration grant to assist with both the Ft. Benning base expansion and the three bases closing in the Athens to Metro-Atlanta area. This is being implemented in two regional efforts aligning to the Georgia Work Ready Regions initiative. Below are highlights of both regional efforts to date. Since receiving this grant, the move of the Armor School timeline has been slowed resulting in the need for the GOWD to request an extension for this grant.

Innovation Crescent Work Ready Region: The Innovation Crescent WRR is a bio (life) science industry-cluster initiative. The BRAC workforce development effort is being integrated into this WRR effort as two of the three bases will have a bio (life) science component to them post transition (Ft. McPherson and the Navy Supply Corps School). In addition, a secondary industry-cluster effort has been formed in logistics as a result of logistic assets associated with two of the three bases slated to close (Ft. Gillem and the Navy Supply Corps School) and a statewide effort to strengthen the logistics industry in Georgia. The logistics Work Ready Region team has joined the Work Ready Region academy group two. In reviewing the civilian occupations currently employed at the three bases in the region, a substantial number of these workers have skill sets that could either move directly into (or with some additional training prepare for) the private sector bio-science or logistics jobs where growth is anticipated in the next few years. At this time we are working with base commanders to meet with the civilian workforce and began to offer ITA and CAA grants for eligible workers beginning in January 2009. To date only a limited number of qualifying workers have requested ITA grants.

Chattahoochee Valley Work Ready Region: The Chattahoochee Valley WRR began as an aerospace WRR funded by GOWD. The additional funds received from the BRAC demo grant are being used to develop three additional WRR efforts in automotive maintenance, sustainable industrial construction and advanced communications. All three efforts are being led by Ft. Benning industry experts with staff support provided by the Valley Partnership. Current data analysis shows a significant growth for the private sector industries in both automotive and aerospace in occupations that overlap in skill sets. And while the downturn in the economy has resulted in a drop in the number of aerospace jobs, the overlap in skills sets of the aerospace and advanced manufacturing workforce still presents a challenge that is welcome by the local leadership in recruiting people into occupations to support these industries. Because of the high number of transitioning workers in this area because of increased unemployment due to low skill jobs leaving the region, Georgia Work Ready Certificates and job profiles are being used to move these workers from lower to high foundation skill levels in preparation for training for these new, more knowledge based manufacturing jobs. The Chattahoochee Valley Work Ready Region

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area was recently named the 4th best area for job growth and opportunity by Manpower Staffing.
Summary of Governor's Office of Workforce Development Performance
In summary, the Governor's Office of Workforce Development has developed and implemented a transformational workforce development strategy through Georgia Work Ready. Any and all of Georgia's workforce development efforts are being linked and aligned through an enterprise called Georgia Work Ready whose purpose is to manage Georgia's talent development aligned to economic growth. Data continues to show the substantial success of Georgia Work Ready including that the state was recently named number one in quality and availability of workforce by CNBC and the state's recent report on its graduation rate showed a continued improvement from 70% to 78% in two years of implementing Georgia Work Ready.
GEORGIA DEPARTMENT OF LABOR AND LOCAL WORKFORCE INVESTMENT BOARDS
"A job for every Georgian; A Georgian for every job."
Through the Governor's Executive Order of February 2, 2006, the Georgia Department of Labor serves as the administrative entity responsible for direction and support for the state's 20 local workforce areas. Under the visionary leadership of Commissioner Michael L. Thurmond, the Georgia Department of Labor's (GDOL) customer-focused, integrated service delivery system is built upon the services of many state and local partners. The vast number of locations in this network gives individuals and businesses access to a rich array of workforce services with a standard, consistent framework throughout the state. Local workforce area agencies and GDOL career centers have drawn on their unique community resources and assets to ensure that all partners are working together to achieve desired outcomes for their business and job seeker customers.
Since the enactment of the Workforce Investment Act (WIA) in 1998, Georgia has taken advantage of the unprecedented opportunity to develop a more coordinated and efficient workforce development system. WIA provides for enhanced emphasis on customer choice, customer satisfaction, blended funding streams and integrated service delivery. The Georgia Department of Labor (GDOL) embraced the letter and spirit of WIA to design and develop a fully-integrated, 21st century workforce development system. Our primary objective is the coordination of four major employment and training programs: Wagner-Peyser/Employment Services (ES), Unemployment Insurance (UI), Vocational Rehabilitation (VR) and the Workforce Investment Act (WIA). The Workforce Investment Act of 1998 encourages multi-agency collaboration among several federallyfunded workforce programs, promotes program flexibility and expands system capacity via the One-Stop career center concept. More recently, the American Recovery and Reinvestment Act of 2009 (ARRA) is providing an unprecedented investment of federal dollars in America's workforce development system.

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Georgia's workforce development system is designed to serve a diverse and dynamic customer base as evidenced by its universal access policy. A strategic effort is made to ensure that all persons, including those with disabilities, would have equal access to employment, education and training resources.
The foundation of Georgia's workforce development system is comprised of three components:
An interactive technological infrastructure A statewide network of One-Stop Centers and partner sites Professionally trained, customer focused staff
Service Integration Strategies
The GDOL statewide network of 53 career centers plays an important role in the state's workforce development system. All career centers and Vocational Rehabilitation offices serve as access points for workforce services, and more than two-thirds of the GDOL career centers are designated as comprehensive One-Stop sites by the local workforce boards. The service network extends beyond these permanent locations, with outreach staff for special populations such as offenders and homeless individuals, services to separating veterans at nine military bases and virtual access via the department's web site.
GDOL's ongoing efforts to create a fully-integrated workforce development system which promotes and provides universal access has resulted in the implementation of the following strategies:
Consolidation of GDOL's Information Technology, Personnel, Budget, Training and other administrative functions to improve organizational efficiency
Adoption of shared language across programs and common reporting Cross-training of personnel to "bundle work support resources" and deliver multi-program
employment services Streamlined service delivery through co-enrollment in the ES and WIA programs Use of an integrated case management system accessible to WIA, ES, UI and VR program
staff and partner agencies Increased Internet access to workforce information analysis Co-location of partner agencies in GDOL Career Centers
The use of automated systems and new technologies is critical to the success of Georgia's workforce system. The Georgia Workforce System (GWS) is a web-enabled, browser-based environment with reporting capability for WIA, ES, UI and VR. Customers provide basic demographic information once and comprehensive records are built, maintained and accessed through the service continuum. Additionally, an employer information system allows GDOL staff and partners to document employer services, coordinate job development visits and provide relevant employer information.

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Georgia maintains active employer committees, with a membership of over 1,600 employers, as advisors to the career centers located throughout the state. Participating business members assist the department in developing effective demand-driven strategies.
Continuum of Services
Georgia's workforce development system provides job seekers and employers with a continuum of services that is customized to meet individual needs. The three phases of the continuum are (1) SelfDirected Services, (2) Core Services and (3) Intensive Services. Support and assistance are provided based on a triage approach that enables staff to direct customers to appropriate services. As additional support is needed or requested, customers are directed through this continuum until the customer is employed or accesses educational or training opportunities.
Self-Directed Services are available to customers capable of conducting an unassisted job search. These services include, but are not limited to: Internet access, computers and software usage, assistive technology, fax machines, online job search, Job TV, resource areas with relevant literature and labor market information
Core Services are available to customers who require limited staff assisted workforce services. Services in this phase include UI claims filing, job referral, job development and rsum review.
Intensive Services are highly structured and are offered to customers who have significant barriers to employment. WIA partners, Technical Colleges and authorized proprietary schools are the primary providers of training opportunities. GDOL programs have also been developed to address targeted populations with specific barriers to employment, such as unemployment claimants (Georgia Works), youth (Summer Training and Employment Program-Unlimited Potential - STEPUP), Jobs for Georgia Graduates (JGG), High School/High Tech, rehabilitated ex-offenders (The Offender Parolee Probationer State Training Employment Program - TOPPSTEP), Temporary Assistance for Needy Families recipients (GoodWorks), dislocated workers (Reemployment Services), veterans, homeless individuals, Vocational Rehabilitation (Orientation, Ability and Service Identification Seminar - OASIS, Warm Springs Institute for Rehabilitation), and noncustodial parents (Fatherhood Program).
Although a work-in-progress, Georgia's workforce development system is at the forefront of state and national efforts to address the economic challenges associated with the current recession. With the broad array of programs and services provided within the Georgia Department of Labor, customers receive world-class employment and training assistance. The maturation of Georgia's workforce system has brought greater degrees of collaboration and opportunities to sequence diverse services, through leveraging of available funds. On the following pages is a description of how specific customer groups received the services needed to overcome personal and market-driven challenges.

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Program Year 2008 Accomplishments
The effectiveness and strength of Georgia's workforce development system is reflected in a variety of noteworthy achievements. During Program Year 2008, the state once again achieved outstanding performance as all of the state's negotiated performance levels were exceeded or met. A comparison to national averages shows that Georgia exceeded national performance on four of the common measures performance standards in comparison with the national goals as stated below:

Georgia Measures Exceeding the National Average

Performance Measure

Georgia National Avg.

Adult Entered Employment Rate

81.8%

68.0%

Adult Employment Retention Rate

83.7%

81.0%

Dislocated Worker Entered Employment Rate

86.8%

70.0%

Dislocated Worker Employment Retention Rate

90.5%

86.0%

Note: Information is based upon the rolling four quarter period of the 3rd Quarterly WIA Performance Report

The state is pleased to report recognition and receipt of two prestigious UI awards - for Performance Excellence in Tax Operations and number one in the nation for Meeting UI Timeliness Requirements and High Quality Appeal Decisions.
GDOL will begin construction on a $10 million project in late 2009 for a new Vocational Residential Facility at the Roosevelt Warm Springs Institute for Rehabilitation that will provide a safe living environment for the students to learn academic and occupational skills as they become productive members of the workforce. The construction project will also include a partnership with the West Central Georgia WIB and local technical college to train WIA participants in various skills needed for employment at the construction site.
Responding to an ever-increasing number of job seekers, GDOL sponsored two Career Expos in the spring of 2009. In partnership with WSB-TV, GDOL held the first Career Expo in Atlanta at the Georgia World Congress Center with an astounding 20,000 attendees. Job seekers expressed great satisfaction with the resources and employment opportunities offered at the Expo. Because of the Expo's success and record attendance, the event received national coverage on CNN and other broadcast media. The second Career Expo was held in Macon in partnership with Georgia Public Broadcasting. These events brought together employers, WIA staff, technical colleges, and a broad variety of community resources to provide job seekers with job opportunities, local services and training options. Workshops were also featured, including information on how the Recovery Act can assist individuals. Another highlight of the events was a rsum critiquing service.

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The Jobs for Georgia's Graduates (JGG) Program continues to demonstrate remarkable success in improving the high school graduation rates of participating students. The 2008 JGG graduating class of 794 youth achieved a 95% graduation rate. This is 20 percentage points higher than Georgia's graduation rate of 75%.
The Georgia Department of Labor continues to excel in providing services to assist job seekers with barriers to employment through innovative and creative initiatives such as The Offender Parolee Probationer State Training Employment Program (TOPPSTEP). During Program Year 2008, GDOL was recognized on the national and state level by receiving a total of five TOPPSTEP and other achievement awards:
National Partnership for Community Leadership- Centennial Fathers Day Award - presented to the Department of Labor for its national impact on assisting ex-offenders in the State of Georgia
National Partnership for Community Leadership-Judge David Gray Ross Award- presented for national leadership by a government agency assisting persons with barriers
Federal Bonding Program- Superior Program Award- presented to GDOL for having one of the top Federal Bonding Programs in the nation
United Way- Partnership Award to TOPPSTEP for continual support of community programs assisting ex-offenders in the Metro-Atlanta Area
STAND Inc.- STAND UP & BE COUNTED AWARD- presented to TOPPSTEP for placement of STAND INC. program participants in gainful employment in DeKalb County, Georgia
The American Institute for Full Employment has awarded its 2008 Full Employment Award to the Georgia Department of Labor in recognition of the department's continuing excellence and commitment to the re-employment of Unemployment Insurance (UI) claimants.
GDOL's excellent performance, reputation and leadership have been recognized by national,
state and local audiences during the year for the department's expertise and achievement. Notably, Commissioner Michael L. Thurmond testified before the Senate Health, Labor and Pensions (HELP) Committee to provide input on WIA reauthorization. Georgia's innovative Georgia Works strategy has been entered into the Congressional Record and GDOL has presented its many innovative and creative workforce strategies at national and state conferences.

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Program Year 2008 WIA Achievements and Initiatives
Georgia's Summer Training and Employment Program - Unlimited Potential (STEP-UP)
From 2003 through 2008, Labor Commissioner Michael L. Thurmond allocated over six million dollars to Georgia's local workforce areas to provide summer work experience to youth aged 14-21. This opportunity was in addition to the services that local workforce areas provided to youth through WIA funding. The experience of serving more than 6,600 youth during these years enabled local workforce areas in 2009 to implement the ARRA-funded summer training and employment program efficiently and effectively. STEP-UP, administered by GDOL in partnership with Georgia's 20 local workforce investment areas, provided nearly 11,000 youth throughout the state with an opportunity to earn wages and develop valuable employment skills and work ethic that will help them succeed in the competitive labor market.
Low-income or at-risk youth with one or more barriers to employment aged 14-24 were targeted, such as youth in foster care, youth with disabilities and youth below grade level. In addition, veterans and eligible spouses who met WIA eligibility criteria were given priority. Work experience was provided by private and public employers for a six- to eight-week period using ARRA funds for wages and other related expenses. Upon successful completion of the work experience, youth received a certificate and, in some instances, consideration for unsubsidized employment. As a result of the waiver granted by the U.S. Department of Labor, work experience opportunities in Georgia will extend until March 2010 for older and out-of-school youth.
The state received $31.4 million in ARRA youth funds, of which $26.6 million was available to the 20 local Workforce Investment Boards for the summer training and employment program. The statewide goal was to provide summer jobs to 10,253 youth. The demand for the summer program was great, with more than 30,300 applications taken for the program. To date, Georgia has provided services to nearly 11,000 youth. More than 3,200 worksites were developed and local areas focused on demand occupations, especially green jobs, as well as work readiness and academic attainment. To date, 106 older youth have transitioned from the summer STEP-UP program into unsubsidized employment, and another 200 youth have received or anticipate receiving job offers.
The state was particularly pleased to receive ARRA funds to provide summer jobs for youth, who face stiff competition for employment in Georgia's current economy. The impact of the STEP-UP program on Georgia's economy was significant. Businesses unable to hire in today's economy received workers who were eager to learn and earn, and nearly 11,000 youth stimulated the economy by investing their earnings. With their paychecks, STEP-UP participants were able to help their families by contributing to household expenses and purchasing school clothes, supplies and other products and services.

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It is noteworthy that the General Accounting Office report, released September 23, 2009, highlighted Georgia's remarkable STEP-UP achievement - 103% of the youth enrollment goal.
Innovative STEP-UP activities occurred in each of Georgia's 20 workforce areas. Examples of these best practices include the following:
Best Practices/Green Initiatives
A partnership including GDOL, local workforce areas, Georgia Power/Southern Company, the Municipal Electric Authority of Georgia (MEAG) and other electrical power affiliates, involved a centralized approach for placing older youth in green summer jobs. Eighteen youth aged 18 - 24 participated in this exciting STEP-UP initiative.
A Water Management Camp was conducted with Gwinnett Technical College, with youth from the Atlanta Regional area taking bioscience classes in the morning and participating in related work experience in the afternoon.
The City of Atlanta conducted a green jobs program through the Beltline Project to install more than 300 low-flow devices in Atlanta homes.
The Coastal area developed green worksites where youth rebuilt computers to be distributed to low-income families.
A YouthBuild green program focused on understanding environmentally-friendly practices and careers was carried out in the Atlanta Regional area.
Other Best Practices
The Fulton County area developed a service strategy to assist homeless youth living in hotels in the Fulton Industrial Boulevard area. The program provided job training and support services to help the participants become stable and self-sufficient.
The Richmond-Burke area partnered with Jobs for Georgia Graduates (JGG) staff. JGG staff assisted with the area's implementation of STEP-UP by providing pre- and post-testing for youth participants, and the JGG curriculum was used for STEP-UP orientations.
A program at the Housing Authority in the Southeast Georgia area placed 20 youth residents in a variety of job opportunities in their community, including weatherization and beautification.
The Southwest Georgia area developed a program in coordination with Job Corps, through which 50 older, out-of-school youth received job training services.

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Jobs for Georgia Graduates
Jobs for Georgia Graduates (JGG), a state affiliate of the national Jobs for America's Graduates (JAG) organization, is a school-to-work transition program designed to provide high school students with pre-employment training, work skills, motivational activities and job development. Since the program's inception in 1987, JGG has served more than 13,345 students and currently serves over 1,400 students annually in 35 high schools across the state. There are 21 programs for high school seniors and 14 multi-year programs operating in 24 local school systems and in one state school at the present time. The Georgia School for the Deaf is the only state school in the national JAG network for students with hearing disabilities.
The 2008 JGG graduating class of 794 youth achieved a 95% graduation rate, which is 20 percentage points higher than Georgia's overall graduation rate of 75%. The program has consistently maintained a 90% or higher graduation rate for the last six years. Additionally, 10 JGG schools achieved a 100% graduation rate and five met or exceeded all five performance standards.
During Program Year 2008, JGG coordinated two outstanding training and career exploration events at Fort Valley State University, one of Georgia's historically black colleges. More than 1,000 students participated, affording them the opportunity to meet with representatives from various colleges, discuss resources to finance their education, interact with university staff and students and - importantly - to learn and explore more about college life.
Georgia hosted the 26th Annual National Training Seminar with more than 400 delegates from the national JAG network in attendance. Georgia received numerous national awards for the Class of 2008, including recognition as the 2008 leader in participating students who enrolled in postsecondary education.
The First Annual Statewide Leadership Development Workshop was convened at Macon State College. More than 165 JGG student officers representing 29 program sites received the leadership training.
Adult Service Strategies
Local workforce boards in Georgia have embraced the flexibility inherent under WIA to create unique, successful partnerships for employers and the workforce. Partners include technical colleges, corporate sponsors, economic development entities, medical associations and boards, the U.S. Department of Labor Office of Apprenticeship, learning associations, hospitals and nursing homes, and many more. The following are a few examples of the many creative, demand-driven initiatives Georgia used to serve the 6,828 adult customers during the program year:
CobbWorks recently teamed with TechBridge to create and implement a computer training program design for both beginning and intermediate courses. These classes, developed and taught by TechBridge volunteers on Saturdays at CobbWorks, are designed to help integrate job seekers more easily back into the workforce through education in basic computer functionality as well as Internet job searches and rsums.

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In the rural South and Southeast Georgia areas, there is a crucial shortage of workers in the medical field, as the local economies do not have the salary structures or amenities to attract nurses and other medical personnel from more metropolitan areas surrounding their communities. As a result, the local Workforce Investment Boards have emphasized training current residents in these critical occupations. In Program Year 2008, the South Georgia and Southeast Georgia workforce areas trained a total of 221 customers in medical or related occupations with an employment rate of nearly 86%, a significant accomplishment considering the economic conditions in the state.
The Northwest Georgia workforce area is actively involved in a 26-county Tri-State Regional Workforce Alliance, which grew from a partnership to coordinate workforce development activities across state lines. The Alliance has most recently focused on conducting a strategic analysis of existing labor market assets, assessing future labor market needs, and identifying specific skills shortages to be addressed in order to meet those needs. The group is also participating in a State of Georgia Auto Alley Grant to support the automotive industry. Based on employer surveys, this grant has been used to provide industry training in:
o Electronic/PLC/Automation/Robotics o Safety - Basic OSHA o Forklift Operations o Leadership/Management/Supervision o Industrial Maintenance o Plant Operations/Quality Control
Collaboration through the Alliance has also resulted in a joint recruitment effort for the new Volkswagen plant across the border in Tennessee. Local colleges and GDOL Career Centers from the region will also be involved. It is anticipated that nearly 100,000 job applications will be taken.
The Fulton County Office of Workforce Development partnered with a Maryland-based company, TCE Incorporated, to fill 44 vacant positions. TCE was awarded a contract from the U.S. Department of Labor to manage the department's National Foreign Worker Application Process. Staff with collective salaries exceeding $1.9 million were hired in a three-day period.
The Georgia Fatherhood Program is an initiative of the Georgia Department of Labor and the Technical College System of Georgia (TCSG) that began July 1, 2008. Fatherhood Coordinators are housed at 15 technical college locations. Efforts focus on non-custodial parents who desire and demonstrate a willingness to support their children. The Fatherhood strategy seeks to support those parents who want to develop skills for meaningful employment, thereby improving the quality of life for themselves and their children.
After initial assessment, a staffing is held to help identify employment directions and opportunities for the customer. This meeting includes the non-custodial parent, the TCSG Fatherhood Coordinator, GDOL staff and other partner agencies serving the individual. An

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Employability Plan is developed and appropriate referrals are made, including referral to a GDOL Career Center for job search, referral to WIA for additional assessment and training activities, and other appropriate referrals, including Vocational Rehabilitation services and others.
In Program Year 2008, Georgia's Fatherhood Program served 1,710 individuals and achieved an entered employment rate of 51%. Additionally, 23% of program participants were able to make court-ordered child support payments during the year. These are impressive achievements, given the many challenges to success that most Fatherhood Program customers experience.
Georgia's local workforce areas now have 10 state-of-the-art, fully accessible mobile units. These mobile One-Stops were increasingly used this past year to respond to the extremely high volume of dislocation events in Georgia and for various training and employmentrelated activities such as youth outreach and GED preparation, Work Ready assessments and other workforce activities.
In the spring of 2009, the Heart of Georgia Altamaha workforce area began the Prisoner ReEntry Program, in partnership with the Georgia Department of Labor and the Department of Corrections. WIA staff began visiting the prisons on a weekly basis to set up work readiness activities to help inmates transition back to local communities with valuable job search skills, work ethic and other skills. Upon release, each individual is referred to the local OneStop and/or GDOL Career Center for job search and bonding services. To date, eight exoffenders in the program have been released. Two are already employed, with one also applying for school and the military. The remaining six are in various stages of job search. WIA staff provide case management services until the individuals become employed or no longer need services.
The Northwest Georgia area contracts with local GDOL career centers to operate an On-theJob Training program to meet the needs of adults who are not a good match for WIA Individual Training Account (ITA) programs, frequently because they lack a credential for high school completion. An innovative strategy couples the OJT activities with GDOL's Georgia Works program. As discussed later in the report, Georgia Works allows dislocated workers to continue receipt of Unemployment Insurance while receiving on-site, short-term training at a local business. If this training experience is successful for both the worker and the employer, a worksite agreement is developed to extend the training period. The partnership works well for participants, employers, GDOL/Georgia Works, and the On-theJob Training program.
Youth Service Strategies
Georgia's Statewide Youth Development System
The Shared Youth Vision for Georgia mirrors the federal partnerships by involving state agency representatives committed to serving out-of-school and at-risk youth. During Program Year 2008, Georgia's State Team members made a series of presentations at conferences informing front-line

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staff of the benefits of partnering with other youth providers in their communities. The marketing brochure describing the initiative and its benefits and the directory of partners has been distributed widely. The Shared Youth Vision for Georgia continues to provide technical assistance to local areas, underscoring the importance of serving Georgia's neediest youth. Georgia's State Team members are currently strategizing about ways to use ARRA funding to develop programs and partnerships to serve youth. Some of the successful strategies Georgia used during the year to serve 6,968 WIA youth include the following:
Education Rocks is a Power Point presentation that creatively demonstrates the importance of staying in school as preparation for a desirable future in the working world. The information introduces students to growing occupations, careers that will be hot in the future, and wage and education information for various careers. Since inception of this strategy in 2004, more than 2,000 CDs have been distributed at train-the-trainer sessions. These CDs have resulted in hundreds of thousands of students across Georgia viewing the presentation.
In response to the energy industry's urgent workforce needs, several workforce areas are partnering with energy companies to address anticipated worker shortages. For example, DeKalb County has partnered with local high schools, a technical college, and Georgia Power/Southern Company to operate an Electrical Line Worker Apprentice Program. Also, GDOL worked with various local workforce areas and energy companies throughout the state to facilitate the placement of older youth in green summer internship placements.
The Zone is the Middle Flint workforce area's intensive GED remediation and work readiness training that addresses the region's extremely high dropout and unemployment rates. The Zone, now in its second year, is a collaborative project between the Paxen Group and South Georgia Technical College. Youth are provided an intense three weeks of GED preparation prior to taking the GED exam. If the youth do not pass all parts of the exam, they are given one-on-one tutoring in identified areas of need in order to be successful. The project results for Program Year 2008 were outstanding - 52 of 68 (76%) youth obtained their GEDs and have moved on to postsecondary education, the military, or other employment.
The Atlanta Regional workforce area has developed an innovative foster youth partnership for two of the counties they serve. They are funding a liaison position to mentor foster youth and coordinate services between the youth and various providers. The liaison is helping youth customers to make better decisions and to leverage other resources for those customers who choose to leave custody at age 18.
Vocational Rehabilitation Program Accomplishments
Georgia's Vocational Rehabilitation (VR) Program served approximately 32,500 clients during Program Year 2008. The program is proud of meeting its priority goal by closing 4,329 (61%) of the clients with disabilities who committed to a work plan and participated in the program as successfully employed for a minimum of 90 days. This success rate exceeded the 55.8% federal performance standard.

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During the program year, VR processed 14,042 referrals, developed more than 13,500 individual work plans, and placed more than 5,500 clients in employment. The types of occupations in which clients found employment included service occupations, industrial and manufacturing, clerical and sales and professional, technical and managerial positions.
During Program Year 2008, 82 local school systems participated in 66 Vocational Rehabilitation and Department of Education Collaborative Agreements. These agreements enhance VR services to eligible students with disabilities as they transition from school to work or post-secondary training. VR increased the number of students receiving transition services from 6,075 in Program Year 2003 to 7,048 in Program Year 2008.
The Roosevelt Warm Springs Institute for Rehabilitation (RWSIR) provided Vocational Rehabilitation Program services to 300 persons with disabilities during Program year 2008. Of these individuals, 153 (67%) completed their vocational programs and 146 were work-ready. RWSIR has developed relationships with approximately 60 employers in the community that provide on-the-job training opportunities for Vocational Rehabilitation students. Additionally, certificate programs offered at area technical colleges in which RWSIR students participated during the year include Printing, Business Education, Lawn Maintenance, Forklift/Heavy Equipment and Certified Nursing Assistant.
Other Program Accomplishments
Unemployment Insurance Claims
The number of initial and additional claims filed in Georgia during Program Year 2008 was 1,010,261 - nearly double the previous highest levels. Almost half of the initial claims filed were in the metropolitan Atlanta area, although all parts of the state have been heavily impacted by the recession. At the end of Program Year 2008, Georgia's unemployment rate was a sobering 10.3%. Georgia's workforce customers are fortunate to have access to a variety of services at the department's 53 career centers, where they receive Unemployment Insurance and Employment Service assistance and a variety of reemployment services.
Outreach to Customers
Responding to an ever-increasing number of job seekers, GDOL sponsored two major Career Expos and more than 600 special recruitments and career fairs during the program year. The two career expos brought together employers, WIA staff, technical colleges, and a broad variety of community resources to provide job seekers with job opportunities, local services and training options. Workshops were also featured, including information on how the Recovery Act can assist individuals. Another highlight of the events was a rsum critiquing service. Thousands of job seekers attended the expos in Atlanta and Macon.
Television Channel 11 in Atlanta invited GDOL staff to participate in the "11 Alive Brain Trust Program" - a weekly spot on job-related topics. The staff also answer questions submitted by job seekers and this opportunity has offered additional opportunities to provide the community at large

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with up-to-date information on workforce issues, particularly preparing for a job search and how to secure that next position.
Assistance to Dislocated Workers
GDOL stretched and adapted to effectively assist the large number of dislocated workers and companies that closed or laid off workers during Program Year 2008. Coordinated efforts by Rapid Response staff, local workforce areas, career centers, technical colleges and other community providers offered many opportunities to achieve positive results through creative approaches in specific situations.
Radical changes in the general economy and especially the downturn in the construction and financial industries, as well as the continued erosion of the automotive and transportation industries, resulted in increased requests for GDOL services across the state. In addition, the state continued to lose a significant number of manufacturing jobs.
In Program Year 2008, over 1,010,261 Georgians from every sector of the economy filed Unemployment Insurance claims. Rapid Response staff provided services to 214 large companies experiencing a layoff or closing. A particular challenge during the year was that 123 of the companies served were closing. Forty-four of these companies had more than 200 employees, and two companies, Cooper Tire in Albany and Rheem in Milledgeville, employed more than 1,200 individuals. Shaw Industries closed plants in three different Georgia locations: Dalton, Trenton and Valdosta.
Twenty-two new transition centers opened during the year and five remained open from last year, for a total of 27 transition centers available to dislocated workers during Program Year 2008. This strategy provides dislocated workers with needed services without adding to the extreme workloads of career centers. Workshops on job search, interviewing and rsum writing continued to be in demand at the transition centers. Throughout the state, WIA partners and technical colleges participated in this effort.
The closing of Wayne Farms in metro Atlanta was an example of an extraordinary situation requiring a unique solution. At this poultry plant, 365 of the 597 employees spoke 18 different foreign languages. These employees were mostly refugees who could not read or write in their native language or in English. In order to meet the needs of these customers, GDOL Rapid Response staff coordinated with translators, staff with experience in limited English proficiency services, and staff from Unemployment Insurance units. In addition, WIA and career center staff and community organizations assisted so that excellent customer service and vital workforce information was provided to each of the workers.
Rapid Response staff actively shared best practice information throughout the year by seeking solutions to growing challenges in workforce systems strategies, functions and service delivery. As presenters and participants at the U.S. Department of Labor Region 3 Recovery and Reemployment Forum in May 2009, staff engaged in a valuable exchange of ideas and explored new methods for responding to the challenging economic circumstances.

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Due to the number of increased Trade possibilities during Program Year 2008 - with 39 Trade petitions filed and 31 petitions certified - many more customers were provided information about Trade services. Statewide, a total of 4,080 people participated in Trade services and 3,470 individuals enrolled in Trade-approved training during the year. To assist with the large customer volume, GDOL developed and implemented a new TAA web-based system as a component of the statewide automated system. This provided improved access for partners as well as enhanced reporting options, which helped staff ensure the delivery of quality services to Trade-eligible customers. Career center and WIA staff received training on use of this new system.

The partnership continued with the Base Realignment and Closure Commission to ensure that quality services were provided to staff at Fort Gillem and Fort McPherson. A transition center was opened at the Army and Air Force Exchange Services office at Ft. Gillem, providing outplacement services to staff before they left. Services included employee information sessions, workshops and rsum assistance.

GDOL Web Site

The department continues to serve customers through its web site (www.dol.state.ga.us) by offering access to more than 800 electronic pages of information, including a variety of on-line services, forms and publications, and links to additional resources. Over 10 million pages are viewed monthly and more than 35,000 referrals to job openings are requested weekly. The web site also advertises job fairs, employer seminars and other events to the community, as well as providing access to a variety of labor market information resources and resources for businesses.

Innovative Service Strategies

A. The Great Recession is forcing thousands of jobless Georgians to negotiate an increasingly competitive and frustrating job market. In response to this challenge, Georgia Works has been retooled to support and assist every unemployed Georgian searching for a new job or career.

Conceived by Commissioner Michael L. Thurmond during the economic downturn in 2003, Georgia Works is an intensive job search and training strategy that substantially increases employment opportunities for Unemployment Insurance (UI) claimants. Since its inception six years ago, more than 5,800 UI claimants have completed Georgia Works training with 6,000 Georgia employers. Of those claimants, 3,274 or 57% have been hired through this strategy.

The American Institute for Full Employment described Georgia Works as "...a brilliant little program" that is easy to replicate, and has been actively recruiting other states to recreate the model. Officials from at least 15 states have indicated they are considering the option.

Georgia Works, a proven GDOL initiative, also reduces employer costs associated with recruitment, training and hiring of new employees. Georgia businesses willing to provide job-specific training to UI claimants are encouraged to participate. The strategy provides a number of competitive advantages to employers, including pre-screened qualified

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individuals, up to six weeks of pre-employment training, trainee stipends covered by GDOL, and workers' compensation coverage provided by GDOL. Employers have the discretion to hire the trainees at the end of the training period.
The strategy is available to all UI claimants, including federal and state extension beneficiaries, who desire to participate. Georgia Works provides a number of competitive advantages for job seekers, including an opportunity to "get a foot in the door" to demonstrate their skills and talents. In addition, job-specific training, a training certificate and stipends in addition to UI benefits are provided to participants.
The department has calculated an average savings to the Unemployment Insurance Trust Fund of $1,746 per claimant who has entered employment following this strategy.

Georgia Works - Estimated Employer Savings March 2003 - May 2009

Statewide average weekly wage Average weeks in training Participants hired after training Estimated Employer Savings
($765 x 6 x 3,203) Employer Savings per Employee Hired
($765 x 6)

$765 6
3,203
$14,701,770 $4,590

Source: Georgia Department of Labor, Workforce Information and Analysis Unemployment Statistics, September 2009

B. During Program Year 2008, GDOL implemented a comprehensive initiative, known as Orientation, Ability and Service Identification Seminar (OASIS), to enhance service options for job seekers with disabilities. Vocational Rehabilitation and Employment Services staff collaborate to identify and assist individuals with disabilities who are ready to work and not in need of extensive rehabilitation services. A one-day seminar is offered weekly at the career centers and co-facilitated by career center and Vocational Rehabilitation staff. Customers receive information about the variety of services and resources available through the two programs, and staff develop an assessment report that identifies each customer's abilities, skills, interests, job retention skills and job search readiness. The Vocational Rehabilitation Counselor uses this report to provide counseling and vocational guidance to the customer. Service and customer information is documented in the automated system to allow for continuous tracking of customers.
C. The Jobs4GA initiative provides employers immediate access to a knowledgeable GDOL employee able to provide personalized, comprehensive and accurate information to meet their workforce needs. It was created as a response to the extraordinary economic challenges

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that Georgia's employers have faced in the past year. The primary goal is to be the first point of contact for employers who wish to place a job order or have questions about GDOL services. This centralized contact point also supports the efforts of career center to obtain and increase job orders available to customers seeking employment. The initiative was launched on December 10, 2008 through a letter to Georgia businesses. Employers now have the option to post job orders using an interactive Job Order Request Form available online and e-mailing the form to a central mailbox at jobs4ga@dol.state.ga.us, or by calling 1877-Jobs4GA and having their job order taken by phone. Employers may continue to request that a GDOL career center representative contact them, to maintain vital community relationships. The Jobs4GA web site (www.dol.state.ga.us) and toll-free number are also central locations where employers may receive information about department services available to them.
D. GDOL has developed a web-based application linking to its well-established Job Information System. This allows job seekers to review all open job orders by employer, including the employer's requirements, job duties and other pertinent information. Job seekers can apply for referral on specific jobs using the on-line Referral Request system.
E. GoodWorks, a transitional jobs service strategy designed to meet the needs of unemployed customers receiving Temporary Assistance to Needy Families (TANF), is one of the oldest statewide transitional jobs programs in the country. It has been highlighted by Mathematica Policy Research as a very successful and innovative model, and Georgia has participated in several national conferences to teach the model to other states and workforce agencies. Through a partnership with GDOL, the Department of Human Resources, and other public and private organizations, Intensive Services addresses the needs of "hard-to-serve" customers, specifically those with barriers to employment such as substance abuse, mental health and domestic violence issues, physical disabilities, and others. Using the workplace as a training site, the TANF customer is quickly connected to the workforce while also receiving intensive support, training, guidance, and follow-up assistance through a Personal Advisor and a Job Coach. Worksite placements often lead to unsubsidized employment with the company, resulting in a verifiable work reference as well as a certificate of completion.
GoodWorks, with a strong focus on employment, has been a successful service strategy in Georgia since 2000. From its inception through June 2009, over 6,100 TANF customers have been enrolled, and 58% have been placed in unsubsidized employment at an average wage of $6.60 per hour. From July 1, 2008 June 30, 2009, the average wage at placement rose to $7.56 per hour.
GDOL also provides services to other TANF customers through its career centers. From November 1, 2007 through September 30, 2008, 117 job-ready TANF recipients participated in an intensive four-week job search activity for placement and employment retention services, and fifty-four TANF applicants participated in a one-week job search activity for placement into employment in lieu of TANF receipt. With 111 Intensive Service customers, GDOL served more than 280 TANF customers under the year's contract.

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WIA Annual Report

The outcomes of these individuals, through June 30, 2009 are as follows:

Customers Served in the GoodWorks Contract: November 1, 2007 - September 30, 2008

Outcomes through June 30, 2009

Customer

Number Served

Number Placed in Unsubsidized Jobs

Contract Goal

Actual Placement Rate

Average Hourly Wage

30-Day Percent

Job

Employed

Retention Retained

TANF Applicants

54

23

50%

43%

$6.81

Job Ready TANF

Recipients

117

79

55%

68%

$8.11

71

90%

TANF Recipients 111

64

with

Identified

Challenges

(Intensive Services)



30%

58%

$7.54

55

86%



GDOL's Vocational Rehabilitation Division also provided assessments to 71 TANF

customers from November 1, 2007 through June 30, 2009. These assessments are used to

identify customers' employment strengths and needs as well as to identify individuals with

disabilities who may qualify for Vocational Rehabilitation services.

F. GoodWorks Kids is a service strategy designed to support children of custodial and noncustodial parents participating in the GoodWorks service strategy with critical workforce development activities. Youth who have risk factors or barriers that make it difficult for them to make a successful transition into the workforce are targeted for additional support through participation in other programs, including JGG, internships, summer work experience/STEP-UP, and/or WIA year-round youth activities.
G. In 2007, GDOL received a national Disability Program Navigator (DPN) grant. This has allowed the department to enhance workforce services for individuals with disabilities by providing regional staff available to all career centers. The DPN staff have worked with career centers and other workforce staff across the state to ensure that all services are accessible and welcoming. To this end, the DPN team conducted learning sessions during Program Year 2008 on topics such as: People First Language, Assistive Technology and Accessibility, Essential Job Functions and Disability Etiquette. The Navigators have also focused on educating the community to promote use of the workforce system by job seekers with disabilities. During the grant period, an on-line tutorial on the use of career center assistive technology and a video that depicts the array of workforce services available throughout the state were produced.

H. Two local workforce areas, Northwest Georgia and Atlanta Regional, implemented and completed the Career Advancement Account (CAA) demonstration project during Program

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Year 2008. These two areas experienced very significant numbers of layoffs and business closings during the year, resulting in a shortage of formula funds. Staff provided prospective customers with information about the CAA approach and emphasized the self-service nature of this strategy. Suitable customers included those interested in short-term training who did not need staff-assisted career guidance, case management or job search assistance. A total of 585 customers received CAA accounts through the grant - 407 in Northwest Georgia and 178 in the Atlanta Regional area.
I. The Georgia Department of Labor is engaged in two ongoing partnerships to serve persons who are homeless - the 24/7 Gateway Center and Samaritan House. Both outreach initiatives aid homeless persons in accessing job search, training and employment assistance.
WAIVER OUTCOMES
1. Since 2003, many of Georgia's local workforce areas have provided occupational skills training through Individual Training Accounts (ITAs) to youth who would not otherwise have received such training, as a result of a waiver requested of the U.S. Department of Labor. To some extent, this resulted from a shortage of available adult funding, but it is also true that in some areas of the state, competitively procured services have not provided enough options for youth services. This expanded service strategy for older, out-of-school youth has positively impacted local area performance in addition to furthering the goals of many older youth in the state. During the Program Year 2008 performance period, 14 of the 20 local workforce areas provided ITAs to 315 older youth. Nearly 76% of these youth secured employment and 53% received credentials and secured employment. By contrast, the employment rate for the 484 youth who did not receive ITAs was 68%, with only 44% attaining credentials and employment.
Employment retention and earnings were also dramatically improved for those youth receiving ITAs. Approximately 41% of the cohorts for the Earnings Change and Employment Retention measures were older youth who benefitted from the ITA training option. Of these, 83% were retained in employment, with an average earnings change of approximately $5,199. Older youth not participating in ITAs had a retention rate of 79% with an average earning change of $2,579. It is evident that the added flexibility provided through this waiver has given Georgia's youth access to more diverse and relevant training options to meet local and regional labor market demands.
2. Due to the volume of displaced individuals from Hurricanes Katrina and Rita in 2005, Georgia requested and received waivers to design and deliver effective workforce services to these customers. All of the impacted individuals exited Georgia's workforce system prior to Program Year 2008.
3. In November 2008, the U.S. Department of Labor granted Georgia's request to allow local workforce areas to increase their transfer authority for Adult and Dislocated Worker

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WIA Annual Report


funds. Three local areas have used this flexibility for the benefit of adult customers in the spring of 2009. Thus, the impact of this waiver will not be known until later in the year.
PROGRAM EVALUATION - PROGRAM YEAR 2008
WIA Section 136(e) directs states to "...conduct ongoing evaluation studies of workforce investment activities carried out in the state under this subtitle in order to promote, establish, implement and utilize methods for continuously improving the activities in order to achieve high-level performance within, and high-level outcomes from, the statewide workforce investment system."
Georgia's emphasis in evaluating activities carried out under WIA is on providing timely data in support of effective program and performance management and sound policy development. The strategy for doing so includes the following elements:
An integrated statewide automated system, known as the Georgia Workforce System or GWS, that incorporates data entry, retrieval and reporting capabilities for WIA, WagnerPeyser, Veterans, Unemployment Insurance and Trade services. This system provides integrated support for customer service and includes a broad array of data on customers, services and outcomes.
The Workforce Investment Act/Trade Adjustment Assistance (WIA/TAA) Tracking and Reporting System was implemented in May of 2008, in response to local workforce areas' requests for a mechanism to track financial obligations (e.g., individual training accounts and other training commitments). The tracking system is integrated into the program's main data collection system, the Georgia Workforce System (GWS). The Tracking and Reporting System allows local staff to create cost commitments for training and other activities, track participant training costs, print training vouchers, and carry out other financial tracking activities at the local level.
Significant enhancements to the WIA/TAA Tracking and Reporting System were made throughout Program Year 2008, and system capabilities will continue to be added during Program Year 2009. This will include the opportunity for users to effectively manage WIA funding by tracking expenditures for Individual Training Accounts and other activities, including American Recovery and Reinvestment Act (ARRA)-funded services. System goals include improved ease of use, reduced data entry, enhanced integration of Trade and WIA information and access to high-quality financial management tools.
A WebFOCUS-based system of user-friendly reports, both pre-programmed and ad hoc, based on information from the GWS. This system generates daily, weekly and monthly automated management reports and gives users at the state and local level the capability to customize pre-programmed reports to their specific needs and to create reports of their own design using a menu-drive report generator.

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The capacity to download data from the GWS and import it into statistical reporting software, where it can be merged with data from other sources. This allows staff to conduct complex analyses. This capability is not only used in routine reporting, but is also used to conduct program evaluation and policy analyses as issues and information needs are identified.
Routine reports are used in a variety of ways to promote high-quality services. Weekly automated reports on service milestones help local workforce staff ensure that customer services are delivered in a timely manner and that data entry stays current. Exception reports direct staff attention to individual cases needing administrative attention. Projected performance reports enable local areas to anticipate their performance on the WIA measures using "real time" data. This information provides them with timely feedback on the extent to which they and their customers are achieving program goals. Quarterly reports on state and local performance are used to identify program strengths and weaknesses and help state staff determine technical assistance needs. Special reports and analyses provide timely information on issues that affect program policy and strategy.
In addition to the review and analysis of various reports, annual WIA Program Reviews are conducted on-site annually at each local workforce area. The teams of GDOL staff conducting the reviews include WIA field representatives, financial staff and grant management experts. The overall purposes of the reviews, which focus on both programmatic and financial systems, are to:
Ensure compliance with relevant laws and regulations Improve outcomes for youth, adult and dislocated worker customers Prepare grant recipients for state and federal audits and focus on cost effectiveness and
return on investment Provide local workforce boards with tools to assist in managing and integrating workforce
services and economic development strategies in local and regional communities Provide GDOL senior management with essential information for informed decision-making Provide meaningful technical assistance Enhance knowledge, skills and abilities to promote demand-driven service delivery
strategies Identify and share best practices

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COST EFFECTIVENESS - PROGRAM YEAR 2008

In addition to WIA formula funds, a variety of resources are available to serve Georgia's workforce customers. Funds include TAA, Pell grants, partner funds and HOPE, Georgia's lottery-sponsored scholarship program. These resources support local infrastructures and self-service and informational activities, as well as direct service delivery. The varied funding sources significantly enhance the system's ability to provide occupational training; however, it makes evaluating the cost effectiveness of WIA formula funds more challenging.

Georgia has chosen to consider WIA participant counts and formula fund expenditures as one method to analyze cost effectiveness. The following table shows the number of participants served during Program Year 2008, expenditures for each WIA formula funding stream, and the expenditures divided by participants.

Program Year 2008 Participants and Expenditures

Funding Stream Adult

Participants 6,828

Expenditures

Expenditures/Participants

$10,477,838

$1,534

Dislocated Worker

5,895

$10,407,296

1,765

Youth

6,968

$12,620,450

1,811

Totals/Average

19,691

$33,505,584

$1,702

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INTRODUCTION TO THE DATA
PROGRAM YEAR 2008
The tables on the following pages represent Georgia's state-level and local area performance data for Program Year 2008. While state-level tables B through L include numerators and denominators as well as performance rates, only the negotiated and actual performance rates are provided for the local workforce area data in Table O, based on the federal reporting format.
States and local areas negotiate performance levels for each program year. A state is considered to "meet" its target if it attains at least 90 percent of the negotiated level. The state "exceeds" its target when outcomes are higher than the negotiated rates. Georgia uses the same 10 measures at the substate level, but considers a local area to have met its target if it attains at least 80% of its negotiated level. Georgia continues to use the 17 statutory measures as performance standards.
For self-service customers, Georgia is working to implement a mechanism to capture and report these participants. On this year's annual report, self-service participant numbers are designated by INA.

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Table A - Workforce Investment Act Customer Satisfaction Results

Customer Satisfaction
Participants Employers



Negotiated Performance
Level
75.5 78.0

Actual Performance Level - American
Customer Satisfaction Index
78.7
80.2

Number of Surveys
Completed
2,121 4,224

Number of Customers Eligible for the
Survey
8,573
33,301

Number of Customers Included in the
Sample
3,211
5,417

Response Rate
66.1 78.0

Table B - Adult Program Results

Entered Employment Rate Employment Retention Rate Average Earnings Employment and Credential Rate

Negotiated Performance Level 81.0% 83.0% $10,500 66.0%

Actual Performance Level

81.6%

1,965 2,409

83.4%

1,947 2,335

$11,905

$23,154,177 1,945

68.6%

1,247 1,818

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Table C - Outcomes for Adult Special Populations













Reported Information

Public Assistance Recipients Receiving Intensive or Training
Services

Veterans

Individuals With Disabilities

Entered

341

148

42

Employment

80.4%

79.1%

59.2%

Rate

424

187

71

Employment

343

150

41

Retention

83.9%

87.7%

91.1%

Rate

409

171

45

Average Earnings

$11,473

$3,923,734 342

$12,198

$1,829,665 150

$10,927

$448,009 41

Employment

311

76

23

and Credential

63.1%

493

69.1%

48.9%

110

47

Rate





Older Individuals

81.4% 83.6% $10,034 71.9%

105 129 92 110 $923,109 92 41
57









Reported Information

Entered Employment Rate

Employment Retention Rate

Average Earnings

Table D - Other Outcome Information for the Adult Program











Individuals Who Received Training Services











Individuals Who Only Received Core and

Intensive Services

1,226

739

83.4%

78.7%

1,470

939

1,239

708

85.7%

79.6%

1,446

889

$12,660

$15,660,301 1,237

$10,585

$7,493,876 708

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WIA Annual Report





Table E - Dislocated Worker Program Results

Entered Employment Rate Employment Retention Rate Average Earnings Employment and Credential Rate


Negotiated Performance Level 85.5% 91.0% $13,800 66.0%

Actual Performance Level

87.3%

1,705 1,952

89.7%

1,519 1,693

$14,996

$22,763,353 1,518

70.9%

1,184 1,670







Reported Information

Entered Employment Rate

Employment Retention Rate

Average Earnings

Employment And Credential Rate


Veterans 84.2% 90.0% $16,565 69.9%

Table F - Outcomes for Dislocated Worker Special Populations







Individuals With Disabilities

Older Individuals

176 209 180 200 $2,965,197 179 135
193

84.6% 100.0% $14,106 65.0%

22 26 14 14 $197,480 14 13
20

75.6% 88.2% $13,794 62.3%

127 168 120 136 $1,665,308 120 86
138





Displaced Homemakers

1 100.0%
1

0 0
0

$0 0
0

1 100.0%
1

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Table G - Other Outcome Information for the Dislocated Worker Program





























Reported Information

Individuals Who Received Training Services

Individuals Who Received Only Core and Intensive Services

1,426

279

Entered Employment Rate

87.7%

85.6%

1,626

326

1,227

292

Employment Retention Rate

89.2%

92.1%

1,376

317

Average Earnings

$15,063

$18,446,688 1,226

$14,715

$4,296,665 292



Table H.1 - Youth (14-21) Program Results

Placement in Employment or Education Attainment of Degree or Certificate Literacy and Numeracy Gains


Negotiated Performance Level N/A N/A N/A

Actual Performance Level

66.5%

1,377 2,071

59.6%

1,256 2,109

299 38.9%
768

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Table H.2 - Older Youth (19-21) Results

Entered Employment Rate Employment Retention Rate Earnings Change in Six Months Credential Rate


Negotiated Performance Level 72.0% 83.0% $3,600 48.0%

Actual Performance Level

368 70.6%
521

287 81.3%
351

$3,518

$1,231,241 350

314 47.1%
667

Table I - Outcomes for Older Youth Special Populations









Reported Information

Public Assistance Recipients

Entered

175

Employment

67.8%

Rate

258

Employment

142

Retention

81.6%

Rate

174

Earnings Change in Six Months

$3,429

$593,122 173

Veterans 0.0 0.0 0.0





Individuals With Disabilities

0

33

66.0%

1

50

0

20

95.2%

0

21

$0

$59,227

$2,820

0

21

Credential Rate

44.5%

142

0

0.0

33.3%

319

1

19 57





Out-of-School Youth

69.3% 80.0% $3,045.1 42.7%

287 414 216 270 $819,145 269 224 524

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WIA Annual Report





Table J - Younger Youth (14-18) Results

Skill Attainment Rate Youth Diploma or Equivalent Rate Retention Rate


Negotiated Performance Level 88.0% 74.0% 71.0%

Actual Performance Level

86.1%

4,464 5,183

67.2%

971 1,446

74.2%

1,034 1,394







Reported

Information

Skill Attainment Rate

Youth Diploma or Equivalent Rate

Retention Rate








Table K - Outcomes for Younger Youth Special Populations

















Public Assistance Recipients

Individuals With Disabilities

2,583

422

86.6%

86.5%

2,983

488

574

87

68.3%

71.9%

841

121

690

80

74.9%

63.5%

921

126







Out-of-School Youth

83.0% 51.8% 66.1%

983 1,184 186 359 199 301

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WIA Annual Report











Table L - Other Reported Information







12 Month Employment Retention Rate

12 Mo. Earnings Change
(Adults and Older Youth)
or
12 Mo. Earnings Replacement
(Dislocated Workers)

Placements in Nontraditional
Employment

Adults

82.9%

1,816 2,187

$5,637

$12,305,748 2,183

2.2%

44 1,965

Dislocated Workers

89.5%

1,446 1,616

108%

$22,132,156 $20,525,862

5.3%

91 1,705

Older Youth


241

$1,106,043

5

75.1%

$3,446

1.4%

321

321

368







Wages At Entry Into Employment For Those Individuals Who Entered
Unsubsidized Employment

$5,126 $6,831 $2,958

$10,061,412 1,963
$11,633,435 1,703
$1,085,461 367





Entry Into

Unsubsidized

Employment Related

to the Training

Received of Those

Who Completed

Training Services

74.0%

907 1,226

72.9%

1,040 1,426









Reported Information

Total Adult Customers Total Adults (self-service only)
WIA Adults

WIA Dislocated Workers

Total Youth (14-21)

Younger Youth (14-18)

Older Youth (19-21)

Out-of-School Youth

In-School Youth

Table M - Participation Levels





















Total Participants Served

Total Exiters

12,618

4,948

INA

INA

6,828 5,895 6,968 5,126 1,842 2,494 4,474

2,847 2,151 2,455 1,686 769 1,074 1,381

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WIA Annual Report



Local Adults
Local Dislocated Workers
Local Youth
Rapid Response
(up to 25%) 134 (a) (2) (A)
Statewide Required Activities (up to 25%)
134 (a) (2) (B)
Statewide Allowable Activities
134 (a) (3)

Table N - Cost of Program Activities Program Activity

Program Activity Description

Total of All Federal Spending Listed Above


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WIA Annual Report

Total Federal Spending 39,071,064 43,360,955 46,075,327 16,382,757 17,147,757
162,037,860





Local Area Name
Northwest Georgia (Area 1)
ETA Assigned #
13210

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings

Dislocated Workers

Change in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
76.7 79.0 79.0% 89.0% 78.7% 87.6% 91.0% 85.9% 73.2% $9,003 $11,430 $3,160 65.0% 65.0% 67.0% 76.5% 91.8% N/A N/A N/A

275 717 79 150 107 304 36 65
Actual Performance Level
81.8 78.2 86.3% 88.6% 80.0% 76.2% 86.9% 73.7% 75.0% $11,961 $12,928 $3,958 68.3% 61.0% 70.0% 80.3% 92.4% 71.8% 82.7% 90.7%

Overall Status of Local Performance

Georgia PY2008 WIA Annual Report

Not Met

Met

Exceeded

X





Local Area Name Georgia Mountains
(Area 2) ETA Assigned #
13050

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Dislocated Workers Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there

are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
77.0 79.0 81.2% 84.3% 69.4% 88.1% 90.0% 77.8% 70.5% $10,693 $11,292 $4,011 77.0% 69.8% 56.3% 68.6% 78.0% N/A N/A N/A

94 274 32 96 38 86
7 15
Actual Performance Level
86.9 84.2 88.9% 88.5% 75.0% 97.6% 88.6% 100.0% 72.7% $14,041 $13,841 $7,372 72.0% 82.0% 62.5% 35.7% 80.6% 61.1% 70.6% 58.8%

Overall Status of Local Performance

Georgia PY2008 WIA Annual Report

Not Met

Met

X

Exceeded






Local Area Name City of Atlanta (Area 3) ETA Assigned # 13235

Table O - Local Program Activities Total Participants Served
Total Exiters

Customer Satisfaction
Entered Employment Rate
Retention Rate Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)
Credential/Diploma Rate Skill Attainment Rate Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains

Program Participants Employers Adults Dislocated Workers Older Youth Adults Dislocated Workers Older Youth Younger Youth Adults Dislocated Workers Older Youth Adults Dislocated Workers Older Youth Younger Youth Younger Youth Youth (14-21) Youth (14-21) Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Overall Status of Local Performance


Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
74.0 74.0 79.0% 83.3% 69.4% 82.0% 90.0% 77.8% 60.0% $8,029 $13,410 $2,503 65.0% 66.6% 45.0% 78.0% 92.0% N/A N/A N/A
Not Met

419 156 42 503 284 33 16
221
Actual Performance Level
72.0 79.9 76.9% 93.5% 69.2% 79.7% 83.3% 85.7% 80.7% $10,493 $12,198 $4,092 54.7% 65.5% 35.7% 93.0% 89.4% 68.8% 81.1% 0.0%

Met

Exceeded

X

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WIA Annual Report



Local Area Name
Cobb County (Area 4)
ETA Assigned #
13245

Table O - Local Program Activities Total Participants Served
Total Exiters

Customer Satisfaction

Program Participants Employers Adults

Entered Employment Rate

Dislocated Workers Older Youth

Retention Rate
Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Adults Dislocated Workers Older Youth Younger Youth Adults Dislocated Workers Older Youth Adults Dislocated Workers

Credential/Diploma Rate Skill Attainment Rate Placement in Employment or Education Attainment of Degree or Certificate

Older Youth Younger Youth Younger Youth Youth (14-21) Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
74.9 74.0 81.0% 83.3% 70.4% 85.8% 91.6% 77.8% 60.0% $12,505 $18,500 $2,503 69.0% 72.0% 45.0% 67.5% 80.1% N/A N/A N/A

170 312 38 66 68 123 30
48
Actual Performance Level
78.7 79.9 77.3% 92.1% 73.1% 83.9% 89.1% 100.0% 52.8% $11,927 $19,931 $1,802 60.0% 76.9% 38.7% 48.6% 77.9% 68.8% 45.7% 40.6%

Overall Status of Local Performance

Georgia PY2008 WIA Annual Report

Not Met

Met

Exceeded

X





Local Area Name
DeKalb County (Area 5)
ETA Assigned #
13240

Table O - Local Program Activities Total Participants Served
Total Exiters

Customer Satisfaction

Program Participants Employers Adults

Entered Employment Rate

Dislocated Workers Older Youth

Retention Rate
Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Adults Dislocated Workers Older Youth Younger Youth Adults Dislocated Workers Older Youth Adults Dislocated Workers

Credential/Diploma Rate Skill Attainment Rate Placement in Employment or Education Attainment of Degree or Certificate

Older Youth Younger Youth Younger Youth Youth (14-21) Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
76.6 74.0 85.1% 89.7% 73.8% 84.2% 90.1% 78.7% 63.2% $10,119 $16,305 $2,503 76.5% 76.0% 52.3% 78.0% 92.0% N/A N/A N/A

671 290 96 563 288 96 31
113
Actual Performance Level
79.6 79.9 86.9% 78.5% 70.0% 83.7% 92.9% 75.0% 69.0% $12,780 $18,208 $1,642 77.6% 75.0% 76.0% 68.4% 70.8% 65.3% 82.3% 17.5%

Overall Status of Local Performance


Georgia PY2008



WIA Annual Report

Not Met

Met

Exceeded

X



Local Area Name
Fulton County (Area 6)
ETA Assigned #
13250

Table O - Local Program Activities Total Participants Served
Total Exiters

Customer Satisfaction

Program Participants Employers

Adults

Entered Employment Rate

Dislocated Workers Older Youth Adults Dislocated Workers

Older Youth

Retention Rate
Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Younger Youth Adults Dislocated Workers Older Youth

Credential/Diploma Rate

Adults Dislocated Workers Older Youth Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education Attainment of Degree or Certificate

Youth (14-21) Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
74.0 74.0 79.0% 83.3% 69.4% 86.3% 91.4% 77.8% 60.0% $10,736 $18,500 $2,503 75.1% 65.0% 45.0% 62.0% 78.0% N/A N/A N/A

Overall Status of Local Performance
Georgia PY2008 WIA Annual Report

Not Met


238 529 81 95 203 295 68
47
Actual Performance Level
74.8 79.9 67.2% 78.4% 64.1% 71.7% 87.1% 73.5% 67.6% $10,527 $17,547 $2,987 64.8% 59.6% 33.8% 47.8% 99.1% 64.0% 41.3% 26.8%

Met

Exceeded

X



Local Area Name Atlanta Regional
(Area 7) ETA Assigned #
13255

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change in Dislocated Workers

Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
74.0 74.0 79.0% 83.4% 80.0% 85.1% 90.0% 82.4% 60.0% $11,540 $15,271 $4,011 69.8% 74.0% 61.7% 68.5% 84.7% N/A N/A N/A

759 674 375 783 226 254 111 190 Actual Performance Level 76.3 79.9 83.9% 87.2% 66.1% 81.7% 90.5% 78.9% 66.9% $12,452 $18,623 $3,083 75.0% 83.0% 50.6% 61.1% 94.7% 66.1% 52.0% 51.1%

Overall Status of Local Performance


Georgia PY2008



WIA Annual Report

Not Met

Met

Exceeded

X



Local Area Name
West Central Georgia (Area 8)
ETA Assigned #
13225

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
76.8 78.9 88.0% 90.9% 71.9% 88.1% 94.0% 77.8% 60.0% $9,303 $10,610 $2,503 77.0% 76.0% 67.0% 78.0% 78.0% N/A N/A N/A

945 826 302 418 429 325 113 99
Actual Performance Level
77.1 81.6 82.1% 92.2% 84.2% 86.5% 93.2% 62.5% 75.0% $12,009 $12,912 $2,556 84.3% 80.5% 52.6% 23.3% 85.3% 66.7% 28.3% 0.0%

Overall Status of Local Performance



Georgia PY2008



WIA Annual Report

Not Met

Met

Exceeded

X


Local Area Name Northeast Georgia
(Area 9) ETA Assigned #
13275

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Dislocated Workers Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
76.2 77.0 79.0% 83.3% 69.4% 86.9% 91.0% 77.8% 76.5% $10,386 $10,042 $2,503 65.0% 65.0% 47.0% 62.0% 78.0% N/A N/A N/A

376 340 34 278 217 135
8
58
Actual Performance Level
78.8 78.7 81.4% 86.8% 80.0% 86.0% 86.3% 88.9% 77.1% $14,469 $13,308 $3,446 64.6% 70.3% 40.0% 75.5% 95.5% 71.4% 69.4% 28.6%

Overall Status of Local Performance


Not Met

Met

Exceeded

X

Georgia PY2008



WIA Annual Report





Local Area Name
Macon-Bibb (Area 10)
ETA Assigned #
13295

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Dislocated Workers Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
76.5 77.9 83.1% 91.2% 83.6% 86.9% 94.0% 85.9% 72.8% $8,927 $11,932 $2,625 67.0% 71.1% 48.9% 78.0% 83.6% N/A N/A N/A

Overall Status of Local Performance


Georgia PY2008



WIA Annual Report

Not Met

176 116 47 189 56 57 27 75
Actual Performance Level
80.6 80.4 92.3% 94.1% 70.8% 88.2% 92.5% 100.0% 48.0% $12,878 $13,547 $4,376 84.2% 64.0% 28.6% 75.0% 79.5% 51.8% 21.2% 0.0%

Met

Exceeded

X


Local Area Name Middle Georgia
(Area 11) ETA Assigned #
13265

Table O - Local Program Activities Total Participants Served
Total Exiters

Customer Satisfaction
Entered Employment Rate
Retention Rate Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)
Credential/Diploma Rate Skill Attainment Rate Placement in Employment or Education Attainment of Degree or Certificate

Program Participants Employers Adults Dislocated Workers Older Youth Adults Dislocated Workers Older Youth Younger Youth Adults Dislocated Workers Older Youth Adults Dislocated Workers Older Youth Younger Youth Younger Youth Youth (14-21) Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
74.0 77.9 85.7% 85.2% 81.2% 88.1% 92.8% 84.0% 76.5% $9,784 $11,647 $3,268 66.7% 65.0% 67.0% 73.7% 78.0% N/A N/A N/A

170 203 41 144 67 85 13
31
Actual Performance Level
80.0 80.4 87.3% 90.2% 100.0% 86.8% 95.4% 90.9% 81.8% $13,084 $15,143 $6,981 59.0% 68.8% 66.7% 90.3% 82.4% 95.2% 62.2% 21.4%

Overall Status of Local Performance

Georgia PY2008



WIA Annual Report

Not Met

Met

Exceeded

X



Local Area Name
Richmond-Burke (Area 12)
ETA Assigned #
13195

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
77.0 75.9 88.0% 91.2% 81.7% 84.4% 91.0% 78.5% 66.5% $7,926 $10,781 $3,142 77.0% 73.2% 65.3% 74.3% 88.8% N/A N/A N/A

295 142 146 188 120 30 55 80
Actual Performance Level
84.6 78.3 77.2% 88.2% 75.5% 88.4% 82.4% 74.4% 69.6% $8,304 $10,965 $3,909 63.8% 79.3% 50.0% 60.5% 94.0% 66.2% 41.3% 75.0%

Overall Status of Local Performance


Not Met

Met Exceeded X

Georgia PY2008



WIA Annual Report





Local Area Name
East Central Georgia (Area 13)
ETA Assigned #
13260

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
74.0 75.9 82.3% 91.2% 69.4% 88.1% 93.9% 81.6% 60.0% $7,604 $9,583 $4,011 65.0% 68.9% 47.0% 62.0% 78.0% N/A N/A N/A

Overall Status of Local Performance

Not Met

Georgia PY2008



WIA Annual Report

308 187 39 174 118 50 12 46
Actual Performance Level
83.7 78.3 71.9% 100.0% 71.4% 88.5% 87.0% 72.2% 62.5% $12,667 $17,190 $2,607 72.1% 94.1% 43.8% 66.7% 73.3% 55.2% 65.5% 40.0%

Met

Exceeded

X



Local Area Name Lower Chattahoochee
(Area 14) ETA Assigned #
13110

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change in Six Months (Older Youth)

Dislocated Workers Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there

are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
76.4 78.7 88.0% 86.3% 80.9% 83.0% 90.0% 85.9% 76.0% $7,375 $10,105 $4,011 73.9% 76.0% 47.0% 78.0% 92.0% N/A N/A N/A

Overall Status of Local Performance

Georgia PY2008 WIA Annual Report

Not Met


44 116 39 184 12 14
7 23
Actual Performance Level
80.5 81.4 80.0% 87.5% 66.7% 76.2% 100.0% 75.0% 91.3% $15,317 $10,032 $5,972 73.3% 62.5% 0.0% 78.3% 82.0% 90.9% 85.0% 0.0%

Met

Exceeded

X



Local Area Name
Middle Flint (Area 15)
ETA Assigned #
13285

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
74.7 78.7 88.0% 91.2% 75.0% 85.0% 90.6% 78.8% 65.0% $7,865 $9,294 $3,300 65.0% 65.0% 60.0% 62.0% 78.0% N/A N/A N/A

Overall Status of Local Performance


Not Met

87 73 42 30 45 29 35
32
Actual Performance Level
80.0 81.4 78.9% 82.4% 64.7% 96.9% 95.8% 72.2% 58.0% $12,769 $15,019 $2,899 47.5% 52.9% 56.0% 74.2% 73.3% 79.2% 73.7% 77.1%

Met

Exceeded

X

Georgia PY2008



WIA Annual Report



Local Area Name Heart of Georgia
(Area 16) ETA Assigned #
13280

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
77.0 79.0 88.0% 90.1% 83.6% 86.5% 90.1% 85.9% 76.5% $7,804 $8,325 $3,526 77.0% 76.0% 67.0% 78.0% 92.0% N/A N/A N/A

271 309 56 332 120 60 29 185
Actual Performance Level
85.0 81.5 85.1% 89.1% 76.5% 89.0% 91.0% 100.0% 87.9% $10,780 $11,855 $3,891 47.9% 51.5% 78.9% 85.2% 96.4% 78.5% 85.0% 89.3%

Overall Status of Local Performance


Georgia PY2008



WIA Annual Report

Not Met

Met Exceeded X





Local Area Name
Southwest Georgia (Area 17)
ETA Assigned #
13075

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
74.4 77.8 85.0% 85.8% 77.2% 82.0% 94.0% 82.3% 74.2% $8,004 $9,263 $4,011 68.6% 65.5% 52.3% 64.8% 82.8% N/A N/A N/A

Overall Status of Local Performance


Not Met

Georgia PY2008



WIA Annual Report

918 205 85 485 187 34 37
171
Actual Performance Level
80.1 77.6 86.7% 81.5% 54.8% 76.4% 93.5% 90.0% 70.8% $12,422 $13,938 $4,551 81.1% 79.3% 56.5% 69.2% 92.7% 60.3% 65.1% 90.9%

Met

Exceeded

X





Local Area Name
South Georgia (Area 18)
ETA Assigned #
New # 13300 (was 13290)

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there are

more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
75.9 79.0 86.3% 87.0% 83.6% 88.1% 93.1% 79.2% 60.0% $8,902 $9,252 $2,586 74.3% 70.1% 67.0% 62.0% 91.4% N/A N/A N/A

211 215 68 220 108 72 17 45
Actual Performance Level
79.7 82.1 86.1% 89.6% 92.9% 90.8% 94.0% 78.3% 72.7% $13,084 $12,034 $2,649 80.0% 76.6% 69.2% 89.7% 86.7% 77.6% 70.8% 14.3%

Overall Status of Local Performance


Georgia PY2008



WIA Annual Report

Not Met

Met

Exceeded

X



Local Area Name
Southeast Georgia (Area 19)
ETA Assigned #
New # 13305 (was 13095)

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there

are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21)
Younger Youth (14-18)
Negotiated Performance Level
77.0 79.0 88.0% 91.2% 83.6% 88.1% 94.0% 85.7% 76.5% $9,801 $9,941 $3,294 73.0% 65.0% 67.0% 69.5% 90.8% N/A N/A N/A

Overall Status of Local Performance



Georgia PY2008



WIA Annual Report

Not Met

223 75 76 6 84 31 21
7
Actual Performance Level
80.4 82.1 89.7% 85.3% 92.3% 90.7% 98.0% 100.0% 42.9% $12,276 $12,619 $6,623 66.7% 52.9% 79.2% 0.0% 83.3% 85.7% 25.9%

Met

Exceeded

X



Local Area Name
Coastal (Area 20) ETA Assigned #
13270

Table O - Local Program Activities Total Participants Served
Total Exiters

Program Participants

Customer Satisfaction

Employers

Adults

Dislocated Workers

Entered Employment Rate

Older Youth

Adults

Dislocated Workers

Older Youth

Retention Rate

Younger Youth

Adults

Average Earnings (Adults/Dislocated Workers) / Earnings Change Dislocated Workers

in Six Months (Older Youth)

Older Youth

Adults

Dislocated Workers

Older Youth

Credential/Diploma Rate

Younger Youth

Skill Attainment Rate

Younger Youth

Placement in Employment or Education

Youth (14-21)

Attainment of Degree or Certificate

Youth (14-21)

Literacy or Numeracy Gains

Youth (14-21)

Description of Other State Indicators of Performance (WIA section 136(d)(1)) (Insert additional rows if there

are more than two "Other State Indicators of Performance")

Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18) Adults Dislocated Workers Older Youth (19-21) Younger Youth (14-18)
Negotiated Performance Level
74.2 74.5 79.0% 83.3% 73.8% 84.2% 90.8% 85.9% 76.5% $9,281 $10,307 $3,215 65.0% 65.0% 67.0% 74.0% 86.4% N/A N/A N/A

178 136 124 222 70 38 96 135
Actual Performance Level
79.9 79.8 94.5% 91.4% 65.0% 82.5% 87.3% 91.9% 80.0% $10,838 $14,158 $2,348 77.0% 79.7% 21.3% 16.7% 49.7% 60.8% 34.9% 3.8%

Overall Status of Local Performance


Not Met

Met

Exceeded

X

Georgia PY2008



WIA Annual Report