Disability Etiquette Tips in the COVID Environment
1.
Whether
you are
providing
in-person
or remote services to an
individual with a disability,
always ask if he/she would
like assistance and listen for
the response. Follow any
specific directions given.
4.
Avoid using
inappropriate phrases
such as handicapped,
crippled, victim,
sufferer, etc.
2.
Relax and act natural when
interacting (in person, over the
phone or through an online
platform) with an individual
with a disability. Don't be uncomfortable
using common, accepted phrases such as
"see you later" that may relate to a
person's disability.
3.
When speaking
(in-person, over
the phone, or
through an online
platform) to an individual with a disability,
speak directly to the person, not through
his/her companion, aide, or interpreter.
5. When writing or speaking about an individual with a disability,
place the person before the disability out of respect for the
individual. Say "person with diabetes" instead of "diabetic".
6.
Whether the interaction
is in-person or remotely,
treat adults in a manner
appropriate for adults. Do not
patronize individuals with
disabilities by talking down to
them or using baby talk.
8.
When interacting
(in-person or
remotely) with an
individual who is
blind or visually
impaired, identify
yourself and others in the group.
If you are giving directions, give
specific, nonvisual information.
7. When communicating (in-person
or remotely) with an individual who is deaf or hard of hearing, find out the best method for communication, such as writing notes, lip reading, sign language, etc.
9.
When speaking
(in-person or
remotely) with a
person with a
speech impairment,
give him/her your full attention. Be
patient and rephrase if necessary.
Don't tease or mock them.
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