Disability etiquette tips in the Covid environment

Disability Etiquette Tips in the COVID Environment

1.

Whether

you are

providing

in-person

or remote services to an

individual with a disability,

always ask if he/she would

like assistance and listen for

the response. Follow any

specific directions given.

4.

Avoid using

inappropriate phrases

such as handicapped,

crippled, victim,

sufferer, etc.

2.

Relax and act natural when

interacting (in person, over the

phone or through an online

platform) with an individual

with a disability. Don't be uncomfortable

using common, accepted phrases such as

"see you later" that may relate to a

person's disability.

3.

When speaking

(in-person, over

the phone, or

through an online

platform) to an individual with a disability,

speak directly to the person, not through

his/her companion, aide, or interpreter.

5. When writing or speaking about an individual with a disability,
place the person before the disability out of respect for the
individual. Say "person with diabetes" instead of "diabetic".

6.

Whether the interaction

is in-person or remotely,

treat adults in a manner

appropriate for adults. Do not

patronize individuals with

disabilities by talking down to

them or using baby talk.

8.

When interacting

(in-person or

remotely) with an

individual who is

blind or visually

impaired, identify

yourself and others in the group.

If you are giving directions, give

specific, nonvisual information.

7. When communicating (in-person
or remotely) with an individual who is deaf or hard of hearing, find out the best method for communication, such as writing notes, lip reading, sign language, etc.

9.

When speaking

(in-person or

remotely) with a

person with a

speech impairment,

give him/her your full attention. Be

patient and rephrase if necessary.

Don't tease or mock them.

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