- Collection:
- Georgia Government Publications
- Title:
- Lost CD of Medicaid and Peachcare for Kids member data, April 2007 : frequently asked questions
- Creator:
- Georgia. Department of Community Health
- Contributor to Resource:
- Georgia. Department of Community Health
- Publisher:
- Atlanta, Ga. : Georgia. Department of Community Health
- Date of Original:
- 2007-04
- Subject:
- Medicaid beneficiaries--Georgia
Identity theft--Georgia--Prevention - Location:
- United States, Georgia, 32.75042, -83.50018
- Medium:
- publications (documents)
- Type:
- Text
- Format:
- application/pdf
- External Identifiers:
- OCLC 1380355692
IZ MMS ID 9942404663902959
Call Number C900 .M1 2007 M45
NZ MMS ID 9923842218302931 - Metadata URL:
- https://dlg.galileo.usg.edu/id:dlg_ggpd_s-ga-bc900-b-pm1-b2007-bm45-belec-p-btext
- Digital Object URL:
- https://dlg.galileo.usg.edu/do:dlg_ggpd_s-ga-bc900-b-pm1-b2007-bm45-belec-p-btext
- Language:
- eng
- Holding Institution:
- University of Georgia. Map and Government Information Library
- Rights:
-
the Georgia Department Of Community Health
FREQUENTLY ASKED QUESTIONS
LOST CD OF MEDICAID AND PEACHCARE FOR KIDSTM MEMBER DATA APRIL 2007
When did the CD containing Medicaid and PeachCare for KidsTM member information go missing?
Affiliated Computer Services (ACS), the company that is currently contracted to operate the Georgia Medicaid data system, confirmed on Monday, April 9, 2007 that a computer disk (CD) containing the personal identifying information of Medicaid and PeachCare for KidsTM members was missing 2.9 million members were affected.
What personal information is contained on the missing disks?
The data included personal, identifying information, including addresses, birthdates, dates of eligibility, full names, Medicaid or PeachCare for KidsTM member identification numbers and Social Security numbers.
Who can I call for more information about the missing CD?
If you have any questions or concerns about the loss of your personal information, call ACS, 1-866-2133969.
What actions has the Georgia Department of Community Health taken?
The Georgia Department of Community Health (DCH) has taken the following actions:
nDCH required ACS to provide all affected members with written notification about the lost CD and about how individuals may get free credit reports, in order to help protect against identity theft
nDCH required ACS to investigate the incident thoroughly and report to DCH all related facts nDCH notified the U.S. Department of Health and Human Services' Office for Civil Rights, the Centers
for Medicare and Medicaid Services, the Governor's Office of Consumer Affairs and the Office of the Attorney General of Georgia nDCH inspected the ACS facility that produced the CD and was responsible for it nDCH required ACS to explain the root cause of the loss and the reason why the CD was not encrypted Have you contacted law enforcement? We have no reason to believe that the CD was stolen.
Where can I find additional information on identity theft?
To learn how to protect yourself from identity theft, visit the Federal Trade Commission's Web site www.consumer.gov/idtheft or call 1-877-439-4338.
Can I file a complaint?
You can file a complaint with DCH by writing to: Georgia Department of Community Health Director of Compliance 2 Peachtree Street, NW, 40th Floor Atlanta, Georgia 30303-3159
You may also make a complaint to the Office for Civil Rights (OCR) by writing to: U.S. Department of Health & Human Services Office for Civil Rights, Region IV 61 Forsyth Street SW, Suite 3B70 Atlanta, GA 30303-8909
2 Peachtree Street, Atlanta, Ga 30303 w www.dch.georgia.gov
December 2007