Home and community services : a guide to Medicaid waiver programs in Georgia

Helpful Telephone Numbers and Web Sites
To find out more about Medicaid eligibility, contact your county DFCS office. Look in the government pages of your telephone book for Department of Family and Children Services.
To locate a county health department , call 404-657-2700 or look in the government pages.
To locate the Area Agency on Aging that serves your community, call 404-657-5258.
To locate a Social Security Administration office near you, call 1-800-772-1213.
For questions about your Medicaid card , call 1-800-282-4536 or 404-656-3200.
To learn more about your rights and options, contact the Long Term Care Ombudsman at 888-454-5826.
To learn more about Georgia Medicaid , stop by your local library and log onto the Internet. The web site address is www.communityhealth.sta te.ga.us

Table of Contents
Community Alternatives ....................................................................1...
What is Medicaid? .................................................................................3...
How to Apply for Medicaid Home and Community-based (waiver) Services .................................................3...
Medicaid Home and Community-based (waiver) Programs.........4... s Community Care Services Program (CCSP).............................6.. s Independent Care Waiver Program (ICWP)................................8.. s Mental Retardation Waiver Program (MRWP) and.................1.0. Community Habilitation and Support Services (CHSS) s SOURCE ............................................................................................1.2.
(Service Options Using Resources in a Community Environment)
What Other Services Does Medicaid Cover? ................................1..4..
What's Not Covered?............................................................................1..6..
Your Rights and Responsibilities .....................................................1..6..
Helpful Telephone Numbers and Web Sites ......Inside back cover

s COMMUNITY ALTERNATIVES 1
Home and Community Services
A Guide to Medicaid Waiver Programs in Georgia
If you have been referred for nursing home or other institutional care, but could stay in your home or in the community with special services, and you meet other requirements, you may be eligible for home and communitybased ser vices through Georgia's Medicaid program. These services are called waiver programs , because the Federal Health Care Financing Administration (HCFA) allows states to waive certain Medicaid requirements and pay for home and community-based services as an alternative to institutional care, such as nursing homes, hospitals or institutions for people with mental retardation (ICF-MR). The law provides you a choice. Under federal regulations, the total cost of providing for home and community-based services may not be more than the cost of providing care in a hospital, nursing home or ICF-MR.
A Guide to Medicaid Waiver Programs in Georgia

s2 COMMUNITY ALTERNATIVES
Georgia has several home and communitybased waivers. Among the waiver program services are assistance with daily living activities (bathing, dressing, meals, housekeeping), help with arranging medical or support services and relief for caregivers. This booklet describes waiver programs for people who are elderly, physically disabled, have mental retardation or a developmental disability. For information about other waiver programs for children, such as the Deeming (Katie Beckett) or Model waivers, call the Department of Community Health recipient eligibility section at 404-651-9983.
Although different waiver programs offer different services, they have some things in common. Each program is designed to help people who qualify for institutional care remain in the community or return to the community from nursing homes, hospitals or ICF-MRs. Each program also requires that people be eligible for Medicaid. To qualify for a waiver program, you can have higher income and resources than permitted in the regular Medicaid program.
Home and Community Services

s WHAT IS MEDICAID?/ HOW TO APPLY FOR SERVICES 3
What is Medicaid?
Medicaid is a medical assistance program that helps many people who can't afford medical care pay for some or all of their medical bills. If you apply and are approved for Medicaid, you will receive a Medicaid card in the mail each month. Medicaid will pay participating doctors, pharmacists, hospitals or other providers for your care.
If you or someone in your family needs health care, you should apply for Medicaid even if you are not sure whether you qualify or if you have been turned down in the past.
How to Apply for Medicaid Home and Community-Based (waiver) Services
Contact the agency listed for the waiver program you are interested in. If you qualify, you will be guided through the next steps of the Medicaid application process. After you apply, you will be notified within 90 days or less whether you are eligible for waiver services. If you are told you do not qualify, you can ask for a hearing. If you are eligible for waiver services, you will be advised about when services will begin.
A Guide to Medicaid Waiver Programs in Georgia

s4 MEDICAID HOME AND COMMUNITY-BASED PROGRAMS
Medicaid Home and CommunityBased (waiver) Programs
Waiver programs help people who are elderly or disabled and need help to live in their home or community instead of an institution such as a nursing home or ICFMR. Each program offers several "core" services:
s service coordination (help with managing care needs and services)
s personal support (assistance with daily living activities)
s home health services (nursing, home health aide, and occupational, physical and speech therapy)
s emergency response systems s respite care (caregiver relief)
Additional services are available under each program. Following are brief descriptions of the home and community waivers. Sometimes waiver services are added or changed. The waiver programs can provide more detailed information about covered services.
HOME AND COMMUNITY SERVICES

s MEDICAID HOME AND COMMUNITY-BASED PROGRAMS 5
Sometimes people may meet the criteria to receive Medicaid services under a waiver program, but may not receive services immediately. Funding for the programs is limited, and only a certain number of people can receive services based on available funds. That is why there are nearly always people on the waiting lists for the home and community-based waivers. A person may be selected from the waiting list based on the severity of need, availability of informal/family support, length of time on the waiting list and continued eligibility for the level of care provided in a nursing home or ICF-MR. It is important to be sure that information about your condition and situation is accurate. You have the right to correct or update information that may affect your placement on the waiting list.
A Guide to Medicaid Waiver Programs in Georgia

s6 COMMUNITY CARE SERVICES PROGRAM
Community Care Services Program (CCSP)
This program provides home and communitybased services to people who are elderly and/or functionally impaired or disabled. The program helps eligible recipients return to the community from nursing homes or remain in their own homes, the homes of caregivers, or in other community settings as long as possible. Individuals served through the CCSP must be eligible for Medicaid and meet these criteria:
s Qualify for the level of care provided by a nursing home;
s Have limitations which make it difficult to perform normal daily living activities and live independently; and
s Have health needs that can be met in the community with services offered by the program and within established individual cost guidelines. The individual cost is estimated based on the projected care plan.
Some of the additional CCSP services are adult day health care, alternative living services (personal care home), and home delivered meals.
HOME AND COMMUNITY SERVICES

s COMMUNITY CARE SERVICES PROGRAMS 7
To apply for CCSP, contact the Area Agency on Aging serving your area:
AAA of Northwest Georgia (Rome).........800-759-2963 Legacy Link, Inc. (Gainesville).......................770-538-2650 Atlanta Regional Commission (Atlanta) 404-463-3220 Southern Crescent AAA (Franklin).............706-675-6721 Northeast Georgia RDC (Athens) ...........706-369-5650 West Central Georgia AAA (Columbus)...706-649-7468 Middle Georgia RDC (Macon) .........................912-751-6160 Central Savannah River RDC (Augusta) ....706-737-1823 Heart of Georgia Altamaha RDC (Baxley).................................912-367-3648 Southwest Georgia Council on Aging (Albany) .................................912-432-1124 Southeast Georgia RDC (Waycross)........888-732-4464 Coastal Georgia RDC (Brunswick)...............912-264-7363
ext. 228
If you are not sure which Area Agency on Aging serves your community, call 404-657-5258.
A Guide to Medicaid Waiver Programs in Georgia

s8 INDEPENDENT CARE WAIVER PROGRAM
Independent Care Waiver Program (ICWP)
This program offers services that help a limited number of adult Medicaid recipients with physical disabilities live in their own homes or in the community instead of a hospital or nursing home. ICWP services also are available for persons with traumatic brain injuries (TBI). The program can help a person remain in the community or return to the community from a nursing home.
Independent Care is for eligible Medicaid recipients who are severely physically disabled, are between the ages of 21 and 64 when they apply, and meet the criteria below:
s Capable of directing their own services (individuals with a traumatic brain injury do not have to meet this criteria);
s Have a severe physical impairment and/or TBI that substantially limits one or more activities of daily living and requires the assistance of another individual;
s Medically stable but currently in a hospital or nursing facility or at risk of placement because community-based support services are not available; and
s Certified for a level of care appropriate for placement in a hospital or nursing facility.
HOME AND COMMUNITY SERVICES

s INDEPENDENT CARE WAIVER PROGRAM 9
Other factors, including risk of placement in an institution; length of time on the waiting list; availability of a support system; ability to live independently; and an estimated cost of care (based on the projected care plan) also help determine whether eligible applicants receive waiver services.
In addition to the core services, ICWP covers specialized medical equipment and supplies, counseling, and home modification. ICWP does not pay for room and board.
The applicant, the case manager and the applicant's family and/or friends work together as a planning team to establish a plan of care. The plan describes the applicant's present circumstances, strengths, needs, goals, services required, a listing of the providers selected, and projected budget. Funds must be available to serve the applicant for the plan to be approved by the state Medicaid agency.
To apply for ICWP, contact the Georgia Medical Care Foundation (GMCF) at 404-982-7832 or 1-800-282-4579. GMCF will ask you questions over the phone, have you submit an application and schedule an in-person assessment. Based on the information provided, you may be deemed eligible for ICWP and approved to receive services as funding becomes available.
A Guide to Medicaid Waiver Programs in Georgia

s10 MENTAL RETARDATION & COMMUNITY HABILITATION AND SUPPORT SERVICES WAIVER PROGRAMS
Mental Retardation Waiver Program (MRWP) and Community Habilitation and Support Services Waiver (CHSS)
The Mental Retardation Waiver Program and Community Habilitation Support Services offer home and community-based services for people who have mental retardation or a developmental disability. A diagnosis of developmental disability includes mental retardation or other closely related conditions such as cerebral palsy, epilepsy, autism, or neurological problems that require the level of care provided in an intermediate care facility for people who have mental retardation (ICF-MR).
Thirteen regional boards with responsibility for mental health, mental retardation and substance abuse services (under the supervision of the Georgia Department of Human Resources) determine eligibility for the MRWP and CHSS programs and coordinate service delivery with approved Medicaid providers.
In addition to core services, MRWP covers day habilitation and supported employment, residential training and supervision, specialized medical equipment and supplies, vehicle adaptations, and home modifications. Under the CHSS program, consumers can choose a single qualified Medicaid provider for a comprehensive package of services.
HOME AND COMMUNITY SERVICES

s MENTAL RETARDATION & COMMUNITY HABILITATION AND SUPPORT SERVICES WAIVER PROGRAMS 11
To apply for MRWP or CHSS, contact your regional Board of Mental Health, Mental Retardation and Substance Abuse:
Region 1 Northwest Georgia Regional MHMRSA Board (Cartersville)...............770-387-5411 Region 2 MHMRSA Board (Newnan) ..................770-254-7474 Region 3 Northeast Georgia Regional MHMRSA Board (Commerce) ............706-336-6822 Region 4 Cobb/Douglas Regional MHMRSA Board (Marietta)..................770-916-2100 Region 5 Fulton Regional MHMRSA Board (Atlanta)..................................404-463-6367 Region 6 DeKalb Regional MHMRSA Board (Decatur) .................................404-298-4990 Region 7 GRN Regional MHMRSA Board (Snellville) ..................................770-972-6305 Region 8 MHMRSA Board (Dublin).......................912-274-7912 Region 9 West Central Regional MHMRSA Board (Columbus) ................................706-568-5281 Region 10 Southwest Georgia Regional MHMRSA Board (Albany)......................912-430-3017 Region 11 South Georgia Regional MHMRSA Board (Douglas)....................................912-389-4207 Region 12 MHMRSA Board (Augusta).............706-667-4833 Region 13 Southeast Coastal Region MHMRSA Board (Brunswick) ...............................912-280-6893
A Guide to Medicaid Waiver Programs in Georgia

s12 SOURCE
SOURCE
In specified areas of the state, a program called SOURCE (Service Options Using Resources in a Community Environment), links primary medical care with an array of long-term health services in a person's home or community to avoid preventable hospital and nursing home care or to return to the community from a nursing home or hospital.
SOURCE serves frail elderly and disabled Georgians who are eligible for Medicaid or SSI (Supplemental Security Income). People under the age of 65 are eligible if they have a significant disability.
An assessment process helps to determine how much care a participant needs. A care plan is designed for each participant based on the need for medical monitoring and assistance with functional tasks. Family members and other informal caregivers as well as staff from support agencies participate in care plans. In addition to the core services, SOURCE offers home delivered meals, adult day health care, personal care home and 24-hour medical access.
The program is currently available in the Augusta, Hinesville, Savannah, and Atlanta areas, and you must be a resident of one of the 27 counties served by the program. There is no waiting list for the SOURCE program.
HOME AND COMMUNITY SERVICES

SOURCE s13
To apply for SOURCE, call the number listed below for the program serving your county:
Savannah ........................................................912-234-6694 Counties: Chatham, Bryan, Effingham Augusta ...........................................................706-651-7300 Counties: Richmond, Columbia, Burke, Jefferson, Glascock, Greene, Hancock, Taliaferro, McDuffie, Warren, Wilkes, Washington Atlanta............................................................404-728-6332 Counties: DeKalb, Fulton, Cobb, Gwinnett Hinesville .......................................912-367-9841, ext. 7279 Counties: Liberty, Jeff Davis, McIntosh, Wayne, Bacon, Tattnall, Appling, Long
Additional SOURCE sites are under development. For more information, please call 404-651-6889.
A Guide to Medicaid Waiver Programs in Georgia

s14 WHAT OTHER SERVICES DOES MEDICAID COVER?
What Other Services Does Medicaid Cover?
It's always a good idea to ask your doctor or pharmacist whether Medicaid covers the specific service or item you need. There are some limits to these services, and some may require you or your doctor to get permission first. (This is called prior approval.)
Following are basic Medicaid services. Additional services are offered by each of the waiver programs. Your caseworker can provide more information about available services.
In general, Medicaid covers these services:
s Doctors' and nurses' office visits (when you visit a doctor or nurse for check-ups, lab tests, exams, or treatment)
s Prescription drugs s Inpatient hospital services (room and board,
drugs, lab tests, and other services when you have to stay in the hospital) s Outpatient hospital services (services you receive in a hospital, even though you do not stay in the hospital overnight) s Nursing facilities (nursing homes) s Emergency ambulance services s Emergency dental care for adults; comprehensive dental care for individuals under age 21
HOME AND COMMUNITY SERVICES

s WHAT OTHER SERVICES DOES MEDICAID COVER? 15
s Non-emergency transportation (to get to and from medical appointments if you don't have any other means of transportation)
s Medical equipment and supplies prescribed by a doctor for use in your home (such as wheelchairs, crutches, or walkers)
s Home health services ordered by a doctor and received in your home (such as parttime nursing, physical therapy, or home health aides)
s Hospice care services provided by a Medicaid hospice provider
Some other services covered by Medicaid include:
s Case management s Diagnostic, screening and preventive
services s Laboratory services s Medicare cost sharing s Mental health clinic services s Orthotics and prosthetics (artificial limbs
and replacement devices) s Podiatry services s Therapy services (physical, occupational and
speech) s Rural Health Clinic and Federally Qualified
Health Center services s Dialysis and services for end-stage renal
(kidney) disease
A Guide to Medicaid Waiver Programs in Georgia

s16 WHAT'S NOT COVERED?/YOUR RIGHTS AND RESPONSIBILITIES
What's Not Covered?
Some services are not covered by Medicaid. These include private duty nursing, services given by a relative or member of your household, cosmetic surgery, disposables (such as adult diapers or bandages), experimental items, and chiropractic services among others. If you're not sure, ask your provider or call the Division of Medical Assistance (DMA) at 404-656-3200 or 1-800-282-4536.
Your Rights and Responsibilities
Once you are eligible for Medicaid, you are guaranteed certain rights, but you also have some responsibilities that go with those rights. Be aware of your rights and responsibilities:
Your Rights
You have the right to timely and adequate notice. You must receive notice in writing before Medicaid takes any action to end your Medicaid eligibility or change the services you receive.
You have the right to a fair hearing if you disagree with a decision regarding your Medicaid eligibility or if you feel that
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s YOUR RIGHTS AND RESPONSIBILITIES 17
Medicaid has not served your medical needs properly. To request a hearing, contact your county Department of Family and Children Services (DFCS) office quickly--as soon as possible (within 10 days) after you have received a notice about eligibility or services.
You have a right to fair treatment. Medicaid cannot deny you eligibility or benefits based on your race, age, sex, handicap, national origin, or political or religious beliefs. To report eligibility or provider discrimination, call 1-800-533-0686.
Your Responsibilities
You are responsible for providing true and complete information about your circumstances, including your income, the size of your family, your current address, and other information that helps Medicaid decide whether or not you continue to be eligible for Medicaid services.
You are responsible for reporting changes in your circumstances. If your income, resources, living arrangements, family size, or other circumstances change, they could affect your eligibility. It is your responsibility to let your caseworker or the Social Security Administration (SSA) know about these changes within 10 days of the change.
A Guide to Medicaid Waiver Programs in Georgia

s18 YOUR RIGHTS AND RESPONSIBILITIES
If you receive payments from any other type of insurance or health-related benefit, you must give the State of Georgia the rights to these payments. These payments may come from private health, dental or vision insurance; Medicare; CHAMPUS; or any payment for an accident or injury. Be sure to report any of these sources of insurance to your caseworker when you apply for Medicaid. You must also report any money you have received or may receive in the future from an injury or accident caused by another person or liable party.
HOME AND COMMUNITY SERVICES