Georgia Vocational Rehabilitation Agency, 2019 February

February 2019

In This Issue
Page 3 -- An Opportunity to Set an Example Page 4 -- Get to Know a Legislator Page 5 -- Legislative Update Page 6 -- ADA Office has New Head Page 7 -- Employment First Council Names Vice Chair Page 8 -- An Awards Gala Page 9 -- Disability Myths and Facts Page 10 -- GIB Gets Recognized Page 11 -- Plotting the Technical Course Page 12 -- A Super Fest Indeed Page 13 -- A Conversation with Christine Fleming Page 14 -- GVRA New Hires Page 14 -- DAS Employee of the Month Page 15 -- Honoring Justin Pressley Page 16 -- Employee of the Quarter at RWS Page 17 -- Robotics Certification at RWS Page 17 -- Deputy Executive Director Kevin Harris on KPIs
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An Opportunity to Set an Example
By Executive Director Sean T. Casey

provide administrative support the work is stressful. Your program operates under federal or state mandates, you are responsible for following policy, and you have goals and key performance indicators. It is easy to get both tired as well as so preoccupied with our busyness that we sometimes forget the business that is our mission.

As the expression goes, "It takes all kinds", and that's an idiom that holds true in our professional lives too. Some of us have had difficult bosses or coworkers along the way. Many of us are fortunate enough to like and respect the people who fill our days on the job. But if you've ever been really lucky, you may have met someone in the course of your career who became your role model or even a mentor. Most likely, that person had more experience in your field than you did at the time, and you probably assumed they had it all figured out. (Hint: Nobody has it all figured out.) You aspired to their level of accomplishment, and perhaps emulated their attitude, leadership style or even just their way of making others around the office feel better.
In public service--regardless of whether you're a counselor, an adjudicator, or

At GVRA, we are charged with supporting Georgians with disabilities in their pursuit of careers and independence. Whether or not we encounter clients, students or claimants daily, the work we do, including the most mundane of tasks, means a great deal to someone. We all get worn down and occasionally discouraged, but I hope you'll take heart in the knowledge that the people you are serving (and some of your less experienced coworkers) look to you for guidance. To someone else, you' re the one to watch...the role model or mentor... the person who has it all figured out.
Knowing someone follows your example puts the things that matter in perspective as we go about our business. I sincerely hope an awareness of your potential to positively impact others encourages you to keep that fire burning and your sense of urgency and optimism intact even when days get long.
As always, I thank you for all you do.
Sean T. Casey Executive Director

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Get to Know a Legislator
This Month We Feature Rick Williams

Representative Rick Williams was elected to the House of Representatives in 2016 and represents District 145, which includes Baldwin County and portions of Putnam County.
Rep. Williams is the product of Georgia's public school system and graduated from Baldwin County High School in 1970. After high school, Rep. Williams followed in his father's footsteps and pursued a career in the funeral services industry and attended Gupton Jones College of Mortuary Science.
While operating his family business alongside his dad, Rep. Williams was appointed by Mayor James Baugh M.D. to serve as Chairman on the Mayor's

Committee of Hiring the Handicapped. Rep. Williams was later appointed as Chairman of the Board of Zoning Appeals of the City of Milledgeville in 1985. In 1987, Rep. Williams was elected to the Baldwin County Commission and served as Chairman in 1991 and 1992. Rep. Williams continued his lengthy career in public service in 1998, and was appointed Chief Registrar of Baldwin County. He served in this position until resigning in 2016 to seek the office of State Representative.
Representative Williams co-owns multiple funeral service related businesses, including Williams Funeral Homes of Milledgeville, Gordon, and Eatonton, Williams Crematory of Milledgeville, Heritage Memorial Park Cemetery, and Washington Memorial Gardens Cemetery. Rep. Williams is actively involved in his local community and a member of the First United Methodist Church of Milledgeville, the Milledgeville Kiwanis Club, Benevolent Lodge #3 F&AM, Al Shiah Shrine, and the Voter Registration Association of Georgia. Rep. Williams is also a member of the Georgia Funeral Directors Association, the National Funeral Directors Association, and The Georgia Academy of Graduate Embalmers.
Rep. Williams is the husband of Donna Guillebeau Williams and the father of three children, Spencer, Cameron, and Amber. He is the proud grandfather of seven grandchildren.

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Legislative Update
Things are Happening Under the Gold Dome
By Legislative Liaison Charlie Miller

They legislative session is currently ticking along, and while the Super Bowl is grabbing the headlines, GVRA is still committed to tracking legislation that may impact our clients and our partners. Below is some of the legislation we're currently keeping our eyes on.

House Bill 5: Georgia Prospective Employer Act House Sponsor: David Clark Committee: Health and Human Services What the bill does: to prohibit an employer from relying upon salary history information when making certain decisions about an applicant during the hiring process

On the Georgia Senate side..
Senate Bill 12: Health clubs have at least one automated defibrillator Senate Sponsor: Michael "Doc" Rhett Committee: Health and Human Services What the bill does: Requires certain health clubs within the state to have at least one functional automated defibrillator on site
Senate Bill 2: Public utilities and public transportation Senate Sponsor: Steve Gooch Committee: Regulated Industries and Utilities What the bill does: This bill specifically authorizes electric corporations and affiliates to provide broadband services and creates partnerships for broadband internet. If this bill passes, it would help establish affordable broadband in rural areas of Georgia.
Senate Bill 22: Absentee voting; increased privacy and security to elector in bailing absentee ballots. Senate Sponsor: Donzella James 35 Committee: Ethics What the bill does: to provide increased privacy and security to electors in mailing absentee ballots to the board of registrars or absentee ballot clerk;

House Bill 11: parent or guardian may enroll student using the address of an individual residing in the attendance zone House Sponsor: Park Cannon Committee: Industry and Labor What the bill does: to provide that a parent or guardian may enroll a student in a school using the address of an individual residing in the school's attendance zone who has authorized such use
House Bill 15: develop and implement policies granting housing preferences to veterans who are homeless House Sponsor: Scott Sandra Committee: none yet. What the bill does: to require housing authorities to develop and implement policies granting housing preferences to veterans who are homeless
While a full calendar for the Legislature is yet to be finalized, we'll likely know more after the middle of February. In addition, we'll keep you up to date on the status of these bills as they move through committee and are voted upon.

On the Georgia House side...
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A New Face!
Stacey Peace Heads State ADA Office
From the Georgia ADA Coordinator's Office

Coordinators, State Fire Marshals, code officials, human resource professionals, facility directors and administrators. The office also began hosting an annual ADA Conference for state and local governments. Additionally, the State ADA Coordinator partnered with the Georgia Institute of Technology's AMAC Accessibility Solutions and Research Center, and the Georgia Technology Authority to create AccessGA, whose purpose is to support Georgia state agencies with Information and Communication Technology (ICT) accessibility, promoting equal and timely access for employees and customers with a wide range of disabilities.

Georgia's State Americans with Disabilities Act (ADA) Coordinator's Office recently announced that Mike Galifianakis, the State ADA Coordinator, resigned effective December 31, 2018. Stacey Valrie Peace, who previously served as Assistant ADA Coordinator, has been promoted into the role.
Galifianakis was named State ADA Coordinator in August 1999. Prior to his appointment, Galifianakis operated his own law firm, specializing in disability law. His experience includes serving as Special Assistant Attorney General for the Georgia Commission on Equal Opportunity, working as an agent for the Georgia Bureau of Investigation and working at the Southeast Disability and Business Technical Assistance Center.
Under his tenure, the office offered comprehensive training and technical assistance programs for state agency ADA

Peace succeeded Galifianakis effective January 1, 2019. Prior to becoming the State ADA Coordinator, Peace was the Assistant State ADA Coordinator for 13 years. Peace comes with previous experience as a legal representative for individuals seeking disability benefits from the Social Security Administration, and holds a Bachelor of Arts in psychology from Spelman College, a Master of Social Work from Clark Atlanta University and a Juris Doctor from the University of Georgia School of Law.
About the State ADA Coordinator The State ADA Coordinator's office mission is to provide comprehensive educational and technical support for State agencies so that those programs, services and activities operated by the State of Georgia are accessible and usable by everyone. The State ADA Coordinator's Office operates as a division under the Georgia State Financing and Investment Commission.

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Getting Organized
Employment First Elects John Wells as Vice Chair

The Georgia Employment First Council has by member vote elected parent advocate and business leader John Wells as its Vice Chair. Wells brings to the table several decades of experience in the disability community as the father of a son with disabilities, along with 27 years as Chief Executive Officer of his own business. Today, Board Chairman Sean T. Casey, who is also the Executive Director of Georgia Vocational Rehabilitation Agency (GVRA), said Wells understands both the perspective of a customer of publicly-funded services as well as of an employer struggling to hire people who live with disabilities.
"Mr. Wells is the father of an amazing young man, Joshua, with whom he has navigated the path to community inclusion. Together, they have faced disappointments, challenges and hurtles, but they have also faced successes due to Josh's determination and his father's passion," Casey said. "John Wells knows exactly why coordination of services and collaboration are so important. His leadership on the Council will be invaluable as we shape policy and legislative recommendations with the potential to impact state clients and customers, employers and the workforce system as a whole."
Along with his wife, Terrie, Wells has spent decades advocating for expansion of inclusive opportunities and has an intimate familiarity with services available to people living with disabilities. He also has prior government leadership experience, having served as mayor pro tem of the City of Paintsville. He is the founder of the East Kentucky Veterans Referral Center and taught history for the University of Kentucky Community College System and for Morehead University. Wells is a former

member of the committee to restore the Coweta County Courthouse, former Special Olympics Coach, and past president of his Kiwanis club. He holds Bachelors of Arts degrees in history and economics from Columbia University, a Master of Business Administration from Vanderbilt University, and an Associate degree from the Sorbonne in Paris. The Wellses have three children and live in Newnan, Georgia.
About the Employment First Council
Georgia's Employment First Council was established by House Bill 831 and signed into law by Gov. Nathan Deal in 2018. Administratively supported by Georgia Vocational Rehabilitation Agency (GVRA), its fourteen members meet quarterly to collaborate on a biannual report making policy and legislative recommendations to the Governor's Office and General Assembly. Its goal is to promote collaboration among service providers and advance employment opportunities as the first and preferred option for people with disabilities. Read more about Georgia Employment First here.
Pictured are John and his son Josh doing charity work last Christmas.

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A Gala and Awards
And GVRA was in Attendance
On Saturday, December 8, VR staff, along with AWT Team Lead Raj Pagadala, attended the Heart of Georgia Transition Alliance's Annual Christmas Gala & Champion Awards. The goal of this event was to: Celebrate the gainful employment of people with disabilities in the Heart of Georgia Region Celebrate the gifts & talents of individuals with disabilities Increase awareness on the benefits of hiring individuals with disabilities Raise money for the 5th Annual I CAN Conference in order to teach self-determination skills to 11th and 12th grade students with disabilities in the Heart of Georgia Region (e.g. Bleckley, Dodge, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler and Wilcox counties).
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Myths vs. Facts
What Everyone Should Know About Disability

Everybody's fighting some kind of stereotype, and people with disabilities are no exception. The difference is that barriers people with disabilities face begin with people's attitudes -- attitudes often rooted in misinformation and misunderstandings about what it's like to live with a disability.
Myth 1: People with disabilities are brave and courageous. Fact: Adjusting to a disability requires adapting to a lifestyle, not bravery and courage.
Myth 2: All persons who use wheelchairs are chronically ill or sickly. Fact: The association between wheelchair use and illness may have evolved through hospitals using wheelchairs to transport sick people. A person may use a wheelchair for a variety of reasons, none of which may have anything to do with lingering illness.
Myth 3: Wheelchair use is confining; people who use wheelchairs are "wheelchair-bound." Fact: A wheelchair, like a bicycle or an automobile, is a personal assistive device that enables someone to get around.
Myth 4: All persons with hearing disabilities can read lips. Fact: Lip-reading skills vary among people who use them and are never entirely reliable.
Myth 5: People who are blind acquire a "sixth sense." Fact: Although most people who are blind develop their remaining senses more fully, they do not have a "sixth sense."
Myth 6: People with disabilities are more comfortable with "their own kind." Fact: In the past, grouping people with disabilities in separate schools and institutions reinforced this misconception. Today, many

people with disabilities take advantage of new opportunities to join mainstream society.
Myth 7: Non-disabled people are obligated to "take care of" people with disabilities. Fact: Anyone may offer assistance, but most people with disabilities prefer to be responsible for themselves.
Myth 8: Curious children should never ask people about their disabilities. Fact: Many children have a natural, uninhibited curiosity and may ask questions that some adults consider embarrassing. But scolding curious children may make them think having a disability is "wrong" or "bad." Most people with disabilities won't mind answering a child's question.
Myth 9: The lives of people with disabilities are totally different than the lives of people without disabilities. Fact: People with disabilities go to school, get married, work, have families, do laundry, grocery shop, laugh, cry, pay taxes, get angry, have prejudices, vote, plan and dream like everyone else.
Myth 10: It is all right for people without disabilities to park in accessible parking spaces, if only for a few minutes. Fact: Because accessible parking spaces are designed and situated to meet the needs of people who have disabilities, these spaces should only be used by people who need them.
Myth 11: Most people with disabilities cannot have sexual relationships. Fact: Anyone can have a sexual relationship by adapting the sexual activity. People with disabilities can have children naturally or through adoption. People with disabilities, like other people, are sexual beings.
From Easterseals Website
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Myth 12: People with disabilities always need help. Fact: Many people with disabilities are independent and capable of giving help. If you would like to help someone with a disability, ask if he or she needs it before you act.
Myth 13: There is nothing one person can do to help eliminate the barriers confronting people with disabilities.
Fact: Everyone can contribute to change. You can help remove barriers by:
1) Understanding the need for accessible parking and leaving it for those who need it
2) Encouraging participation of people with

disabilities in community activities by using accessible meeting and event sites
3) Understanding children's curiosity about disabilities and people who have them
4) Advocating a barrier-free environment
5) Speaking up when negative words or phrases are used about disability
6) Writing producers and editors a note of support when they portray someone with a disability as a "regular person" in the media
7) Accepting people with disabilities as individuals capable of the same needs and feelings as yourself, and hiring qualified disabled persons whenever possible.

GIB Gets Recognized
A Big Honor Indeed!

Georgia Industries for the Blind was recently honored by National lndustries for the Blind (NlB), the nation's largest employment resource for people who are blind, with the 2018 Employment Growth Award. The award recognizes GIB's efforts to increase employment retention, growth and upward mobility for people who are blind.
"Georgia Industries for the Blind is doing an outstanding job of creating U.S.-based career opportunities for people who are blind," said NIB President and CEO Kevin Lynch. "This is a great example of the unlimited capabilities of people who are blind working in Georgia and across the country."
Since 1938, NIB has focused on enhancing the opportunities for economic and personal independence of people who are blind, primarily through creating, sustaining and improving employment. NIB and its network of associated nonprofit agencies are the nation's

largest employer of people who are blind through the sale of SKILCRAFT and other products and services provided by the AbilityOne Program, established by the JavitsWagner-O'Day Act.
Mike Jackson, Operations Director at GIB, thanked NIB for the honor.
"We are very proud to be able to continue to support the mission of Georgia Industries for the Blind in providing employment opportunities for people who are blind. Our achievements in employment retention and upward mobility come easy when we have the privilege of working with such a talented and dedicated group of people as we have at our three GIB locations," Mike said. "We thank National Industries for the Blind for this recognition and also thank Georgia Vocational Rehabilitation Agency for their support of our program."
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Plotting the Technical Course
New IT Steering Committee Launches

As we move towards becoming a technology savvy agency that has the capacity to be dynamic, meet future changing needs while simultaneously drive effectiveness and efficiency; the establishment of a structured Information Technology Steering Committee was imperative.

The Information Technology Steering Committee (ITSC) will focus on IT strategic planning, project prioritization and project approval from a cross-functional perspective. The objective is to find a balance between IT constraints and business priorities; and use shared decision making and group business consensus on strategic investments. Meeting these objectives will drive the committee.

The following individuals have been selected to form the ITSC:

Director, Office of Business Applications Deborah McCloud

Director, Office of Information Technology Mike Riley

Deputy Executive Director Kevin Harris

Procurement Manager Anthony Reed

Chief Financial Officer Minerva Nixon

Staff Representatives Conditional based on the request

Committee members will be responsible for

the following:



Ensuring that IT strategic decisions

are aligned with the strategic goal of the

agency and the organizational units

represented on the committee will have

ultimate ownership of the IT strategic

decisions because those decisions will

impact their business processes.



Ensuring that all IT strategic

decisions will promote optimization of

financial investments in technology.



Assure that IT strategy's deliver

benefit and provide value.



Have an understanding and

awareness of IT risks and effective,

appropriate management of these risks.



Ensure that all IT strategic

decisions are consistent with best

business practices. New proposals/

requests for procurement of any third-

party software/applications other than

what the GVRA IT Team currently

supports should be submitted to

Deborah McCloud using the attached

request form.

Meetings to review requests will be held monthly. The ITSC looks forward to working diligently with all of you resulting in successfully meeting the objectives of the committee and allowing for transparency of IT Software related solutions within the agency.

If you have any questions or would like to submit a piece of software for consideration contact Deborah McCloud at deborah.mccloud@gvs.ga.gov.

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Super Fest
GVRA Joins in on the Fun
GVRA staff were recently on hand for the annual Super Fest, a football and cheerleading camp sponsored by the Matthew Foundation that coincides with the Super Bowl. This year's event featured NFL players and cheerleaders, and a good time was had by all!
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A Conversation . . .
... With VR Services Director Christine Fleming

Editor's Note: Christine Fleming took over as Vocational Rehabilitation Services Director earlier this year. Here is a lightly edited conversation with her and Communications Manager John P. Boan.

just made sense. It really fell into place.
JPB: Where do you see us in the next five years.

JPB: What brought you into rehab field to begin with?
CF: It was a variety of things! In undergrad, I worked at an independent living program. I worked under a rehabilitation counselor at one point, and that was my first intro, that there was actually a field of working with people with disabilities. But really, I've always worked with folks with disabilities. My childhood friend in kindergarten was someone who had an intellectual disability, but of course I didn't know that at the time. I worked at camps through college for people with disabilities, so once I found out there was a field where I could do this for a living, it all made sense. I started out in private rehab dealing in workers comp cases. I liked working with clients but didn't want to work in the legal system and having to testify. I worked at a state school, the Perkins School for the Blind, in Massachusetts while I earned my Master's degree. It's like it's always been there.
JPB: What brought you back to GVRA?
CF: I left five years ago and finished my doctorate at Auburn University, and then I was the director of a disability research center. A retiree contacted me a few times over the past year asking me to come back. My parents live in Stone Mountain, and I have always loved Georgia VR. There are great people who work here, and we can really make a difference in people's lives. It

CF: I want better employment outcomes. I want counselors to have the satisfaction of knowing that what they do has a positive impact on their clients. We need to get rid of the barriers so folks in the field can do their jobs. We want to have joy in the workplace so people feel good about coming here. I'm excited to get started, and I'm excited about all the things we can do moving forward to become a premier VR organization in the country.
JPB: What kind of hurdles do you see facing?
CF: I am seeing the processes "how we do things" that seem to be blocking us. So it's figuring out what's the most effective way for the system to run, whether that's how we work with providers, how we communicate with our partners, how we refer within the team. I' m still trying to get a sense of what are the issues, and once we do this, I want to work with the directors and develop a plan to get us where we want to be down the road. I prefer to work with a team, so it'll involve working as a group, getting input from the field, and sharing ideas about how we want things to work. This is a great opportunity for all of us.

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GVRA New Hires
Welcome Aboard!

GVRA recently welcomed a whole host of new employees into the organization. If you work with any of these people, make sure to let them know they're a new welcome member of the GVRA family.
They include: Lanea Marie Loza-Cooper (DAS Athens), Antonio Cook (GIB Bainbridge), Joette Ann Cutchin (GIB Bainbridge), Iman Kierra Culpepper (RWS), Rachel Starr Mitchell (RWS), Kenneth Clark (RWS), Christopher Malone (RWS), Shanika Copeland (RWS), Christine Gibbs-Patterson (VR College Park), Cynthia Latrice Burton

(VR Athens), Stephanie Brazziel (VR Macon), Nancy Gatny (VR Carrollton), Corey Lamar Harris (VR Newnan), Christine Louise Fleming (VR Twin Towers), Amanda Rebecca White ( VR Dublin) and Daedra Jackson (VR Tifton).
There were no retirements in January.
Welcome everyone, and again, if you see someone who just joined the team, make sure to make them feel at home.

DAS Employee of the Month

The following nominations were submitted by Avis Phipps and Patty McMurray in the categories of Customer Service and Agency Commitment: We are recommending LaQuanda Harper for Employee of the Month. Although we selected the category of Customer Service, her efforts are also noteworthy under Teamwork and Agency Commitment.

that there is a high level of class and sophistication involved. In addition, she maintains her caseload size at an acceptable level as well as a high quality. She has received positive feedback from many folks. LaQuanda Harper's above-mentioned activities are evidence of her exemplary customer service skills--both externally and internally.

LaQuanda always lends her creative decorating flair to various celebrations throughout the organization. She spearheaded the 2018 End of the Year celebration as well as the outstanding Carnival Event, our unit's decorating event for the 2017 Agency Holiday Decorating Contest. Recently she lent her skills for her former supervisor's retirement celebration last month. She regularly volunteers her time and creative talents to assist in creating the right atmosphere for the occasion. Her involvement in these events always ensures

Ms. Harper took on the responsibility for the End of Year Celebration this past fiscal year and made it the best in recent memory.
Her dedication to making organizational celebrations ones to remember is very evident. She organized, decorated and managed the festivities all while juggling her caseload. Her hard work and commitment to the organization enabled all to have a fun day to celebrate all of our hard work through the year.

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Honoring Justin Pressley
Legislation to Recognize the Late SRC Member

Senator Butch Miller introduced Senate Resolution 60 to honor the life and memory of one of Georgia's disability warriors, Justin A Pressley. The full text is below.
A RESOLUTION
Honoring the life and memory of Justin A. Pressley; and for other purposes. WHEREAS, the State of Georgia mourns the loss of one of its most distinguished citizens with the passing of Justin A. Pressley, on August 3, 2018; and
WHEREAS, Justin leaves behind a glowing legacy as an indefatigable fighter who turned his disability into a quest to improve the lives of others, as evidenced by his superlative service as co-founder of the Disability Resource Center in Gainesville and Access to a Better Tomorrow in Cleveland, nonprofit organizations that provide independent living support; as founder of the Georgia Brain and Spinal Cord Injury Trust Fund; and as a founding board member of Our Neighbor, Inc.; and
WHEREAS, Justin was a warrior for the disabled community, devoting his time, talents, and service to organizations such as the Georgia Advisory Committee to the United States Civil Rights Commission, the Georgia Rehabilitation Council, and the National Organization on Disability; and
WHEREAS, he founded the North Georgia Screamin' Eagles power soccer team, chaired the Georgia Games Power Soccer Committee, and was a torch bearer for the 1996 Olympic 1Games; and
WHEREAS, Justin gave inspiration to many through his high ideals, morals, and deep

concern for his fellow citizens, and the devotion, patience, and understanding he demonstrated to his family and friends were admired by others; and
WHEREAS, he was a person of magnanimous strengths with an unimpeachable reputation for integrity, intelligence, fairness, and kindness, and by the example he made of his life, he made this world a better place in which to live; and LC 117 0702 S. R. 60 - 2
WHEREAS, a compassionate and generous man, Justin Pressley, will long be remembered for his love of family, friendship, and community and will be missed by all who had the great fortune of knowing him.
NOW, THEREFORE, BE IT RESOLVED BY THE SENATE that the members of this body join in honoring the life and memory of Justin A. Pressley, and express their deepest and most sincere regret at his passing.
BE IT FURTHER RESOLVED that the Secretary of the Senate is authorized and directed to make an appropriate copy of this resolution available for distribution to the family of Justin A. Pressley

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RWS Employee of the Quarter
Congrats to Stella Reid!
Stella Reid won Roosevelt Warm Springs Employee of the Quarter, and here are several pictures from the celebration!
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Certified! (Again)
RWS Maintains Robotics Certification
Congratulations to the coworkers and students who make Roosevelt Warm Springs' CNC program a success. With the guidance of Billy Garrett, the instructor featured in this video, we had an opportunity to put together a couple of years ago, the program just earned iRVision recertification from FANUC, renewing an industry recognized credential for our graduates.
You can watch the certification video here: https://www.youtube.com/watch? v=dCHfUit_HE0. If you'd like to learn more about the CNC/robotics program at Roosevelt Warm Springs, please visit our website at www.gvs.ga.gov.

Turning the Page By Deputy Executive Director Kevin Harris

One of my favorite lyrics from the 60s is from the Byrds "Turn, Turn, Turn":
A time to build up, a time to break down A time to dance, a time to mourn A time to cast away stones A time to gather stones together
Everything has a season, and beginning on March 1, we will "turn" the page with a new chapter in the life of GVRA. After more than 6 months of planning and development, GVRA will finally begin implementation of Key Performance Indicators (KPIs). It is truly time to "gather stones together" and unite with the single purpose of serving
Twitter.com/gavocrehab Facebook.com/gavocrehab

Georgians with disabilities.
While many of you already incorporate KPIs into daily operations, this will be the first time since GVRA's creation in 2012 that administrative offices join all 5 programs in establishing agency-adopted KPIs. By collecting data and using evidence-based practices at GVRA, we have a unique opportunity to make a tremendous difference in the lives of our clients and claimants.
More details will be coming soon.
www.gvs.ga.gov
Printed at Roosevelt Warm Springs

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