OIIT update, Winter 2000 / Office of Information and Instructional Technology, Board of Regents of the University System of Georgia

Office of Information and Instructional Technology Board of Regents of the University System of Georgia

Winter 2000

News Flash Articles in this Issue

New GALILEO Databases
University System students, faculty, and staff have three new databases available to them via GALILEO. Books in Print + Reviews includes full-text reviews, information on inprint, out-of-print, and forthcoming books as well as video and audio recordings from North American publishers. CollegeSource Online features over 9,800 college catalogs in complete coverto-cover, original page format representing 2-year, 4-year, graduate, and professional schools, along with institutional profiles for all accredited colleges in the United States. The database may be searched by college name, major, enrollment, tuition, degrees, state, or affiliation. There are links to college home pages, career

q Regents Seek Technology Master Plan q GEORGIA G.L.O.B.E Milestones q Improvements Planned for PeachNet q Applying to College is "GA EASY" q New Faculty Information System q USG Y2K OK q Managing Changes to Banner and the Georgia
Enhancements q ABLE: Banner Training Online q GALILEO News q GIL q RCO Technology Efforts Reorganized q New OIIT Personnel

information, and financial aid information. An excellent resource for those considering their educational needs, this database is comprehensive in its coverage, and includes the catalogs of USG institutions. For research or pleasure, The Grove Dictionary of Art is another great addition to the full-image and full-text resources available in GALILEO. Over 41,000 articles covering art and artists worldwide and 100,000 images are included.
Georgia Summit 2000
The Third Annual Georgia Summit Banner Users Conference will be held on September 20-22, 2000, at the Radisson Riverfront Hotel in Augusta, Georgia. The purpose of the conference is to facilitate interaction among USG Banner users through statewide information sharing and fellowship.
Clark Howard will deliver the keynote address at this year's conference. He is a leading consumer advocate and host of "The Clark Howard Show" on 620 WTMJ-AM in Atlanta. After retiring from his successful

chain of travel agencies in 1987, Clark was asked to give advice about inexpensive travel on an Atlanta radio program. His guest appearances were so popular that he was hired to do a full time show. Providing help and encouragement to embattled consumers is a way of life for Howard, who spreads the gospel of consumer rights every weekday on 620 WTMJAM. Clark's keynote address at Georgia Summit will provide the inspiration for attendees to challenge the use of software to benefit their customers.
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Winter 2000

Regents Seek Technology Master Plan
As part of the Board of Regents' intention to increase the scope of USG educational technology, a Request for Proposal has been issued to find a contractor to develop the Information and Instructional Technology Master Planning project. Implementation of Georgia G.L.O.B.E. and the Board of Regents' 16 Principles for Educational Technology will have a profound impact upon System and Campus infrastructures, learning support, and administrative services, and a Master Plan is necessary to determine the direction of USG Information and Instructional Technology during the next decade.
The Board of Regents is seeking unique and innovative approaches to constructing the Master Plan, which will be developed in two phases. Phase One will assess the current state of technology at the System level and make recommendations for improvements, and Phase Two will use the templates developed in Phase One to allow each campus to create a related plan reflective of its unique mission and academic environment. The Master Plan will address such issues as which services are best provided by the University System and which by individual campuses, appropriate technical architectures and services at the System level, the stability and bandwidth of the network, staffing issues for IT personnel, faculty/staff development and support, fiscal and funding issues, support of eCore, and several other related topics.
Potential contractors, who will work with a Steering Committee representing a broad range of the University System community and its key partners, have been asked to deliver the following:
q A System-Level Master Plan for Information and Instructional Technology to be used as guidance for

Visit the Georgia Procurement Registry
Website

both the System as it implements future technology services and individual campuses as they develop their individual Master Plans q Timetables for Implementation q Analysis of the efficacy of USG Centrally provided information and instructional technology services and recommendations for improvement should the results of these analyses suggest such improvement is warranted q Discussion of elements and services which would more effectively be provided by an outsourcing strategy q Discussion of space and facility requirements implied by the Plan q A list of standard documents or best practice discussions to be included in all (System and Campus) Master Plans q Identification and discussion of core issues central to a successful implementation of the Plan q Master Planning templates for the next phase, which is Information and Instructional Technology Master Planning at the campus level
Potential contractors are asked to submit both a technical proposal and a separate cost proposal. The RFP (#472-0000275) may be viewed at the DOAS Procurement Registry

Winter 2000

GEORGIA G.L.O.B.E Milestones
The year 2000 promises to be exciting for Georgia G.L.O. B.E. (Global Learning Online for Business and Education), the University System's statewide online learning initiative that offers "anytime, anywhere learning" opportunities for Georgia's residents. Designed to help meet the state's higher education and workforce demands via electronic delivery systems, G.L.O.B.E. uses technologies such as the Internet and television to provide Georgians, especially adult students, with expanded access to learning, particularly in employment fields strategic to the state's economic development. Georgia G.L.O.B.E. supports the University System's highly successful economic development program, the Intellectual Capital Partnership Program (ICAPP), by serving as a marketing conduit for credit courses and degrees, as well as professional development courses and workforce training.
Job fields of strategic importance to Georgia's continued economic growth will be targeted for online degree development and delivery by USG institutions during 2000 and 2001. Identified through research commissioned by ICAPP and carried out by the Georgia Tech Research Corporation, several fields requiring college degrees are presently experiencing annual shortfalls of 100 employees or more. Georgia G.L.O.B.E. will initially concentrate upon four fields for online degree development: information technology, business, individualized baccalaureate degrees, and special education.
One of Georgia G.L.O.B.E.'s most significant milestones will be the implementation of a functioning web portal that will enable students to enroll in online core courses for the summer 2000 session. Initially, six on-line core courses will be offered. According to Dr. Richard Skinner, CEO and President of Georgia G.L.O.B.E., "The Georgia G.L.O.B.E. portal is the beginning of a 'brave new world' of learning in

Visit the Georgia G.L. O.B.E. Website

which Georgians will see their access to the 34 institutions' online courses, programs and services expanded and improved and made simpler but much more powerful. I do not think it too much of an exaggeration to suggest that we are on the verge of whole new ways for students to learn, and our colleges and universities to serve." The Advanced Learning Technologies unit of Academic Affairs is managing this course-development effort, which has been funded through the Desktop Learning Initiative.
Future innovations will continue Georgia G.L.O.B.E.'s expansion. Georgia G.L.O.B.E. has been working with Georgia Public Broadcasting and USG institutions to provide telecourses to Georgians who do not have access to the Internet; the telecourses, which utilize television in the instructional process, will be available for core classes during the fall 2000 semester. By spring 2001, Georgia G. L.O.B.E. will move beyond the core curriculum, offering access to degree-program courses to juniors and seniors enrolled in the University System's four-year institutions.

Improvements Planned for PeachNet
PeachNet, the network for education and research in Georgia, has new opportunities to improve its services to the University System. Recent developments include a more focused network and a new Board of Advisors, which will capitalize on the experience and commitment of campus technical personnel in the planning for and improvement of PeachNet. These developments are the positive results of the many challenges PeachNet has faced in recent months that have affected its planning and development, budget, and the stability of its services.
In the decade after PeachNet was first deployed in 1988, it had grown from an experimental project to one of the primary resources of the University System. The exponential growth in Internet use for University System students and faculty for study and instruction has been accompanied by a corresponding increase in the deployment of distributed information systems such as GALILEO, GIL, and PeopleSoft, which require increased bandwidth and stability for success. When the Governor's initiative of 1997 expanded PeachNet's services to K-12 school systems and public libraries, PeachNet grew rapidly to over 600 equipment installations. However, the planned allocation of bandwidth was soon outstripped by phenomenal growth in Internet use. One of the major challenges for network planning is the need to provide for exponentially increasing use within one-year budget cycles. A plan for increased bandwidth was developed called PeachNet2, which accounted for an implementation over several budget cycles.
This plan has been impacted by an additional factor in the challenges faced by PeachNet during recent months--the availability of federal e-rate dollars. The State of Georgia's vision in allocating state funds for Internet access for K-12 and public libraries has been emulated by this federal

Winter 2000
More Information About PeachNet

program. As a result, Georgia's K-12 public schools and public libraries are beginning to receive their Internet service from BellSouth.net, and PeachNet is undergoing a major reduction in scale. While significant progress had been made on PeachNet2, a massive upgrade intended to maximize the system's reliability and stability, efforts to implement the new system have been tabled, as the engineering and funding for implementation had been based on the participation of K-12 and public libraries. Remaining challenges include a hardware surplus and a revamped revenue structure for the project.
As all of these issues have had some impact on the USG campuses, the Administrative Committee on Information Technology (ACIT) requested and received approval to form a Board of Advisors for PeachNet, whose mission is to assist in assuring that the network provides the best combination of high-quality and reliable communications resources to support students, faculty, and staff throughout the System. In addition, the Board will include representation from other organizations that receive services from PeachNet such as private higher education institutions and other state organizations. The technical expertise of the participating PeachNet campuses will be invaluable for the future development of PeachNet.
The formative committee has developed a governance document for the Board and defined its representation. In addition, an ACIT-appointed technical sub-committee met with Randall Thursby, Interim Vice Chancellor of Information and Instructional Technology and CIO, to review and report on the current state of PeachNet. Through a nomination process, the ACIT has created an initial list of Board members. The first official meeting of the PeachNet Board of Advisors took place on Monday, January 31, in Columbus. Topics of discussion included finalization of the membership, a review of the technical subcommittee findings, and formation of subcommittees.
While the original plan for PeachNet2 is being reengineered and the Board of Advisors is gearing up, PeachNet is in the process of upgrading hardware throughout the state. Bay routers have been replaced with Cisco routers, and new circuits are planned for installation in key locations. While upgrading and downsizing the

network can contribute to service instability, most of these changes have been accomplished with minimum impact on the level of service that PeachNet provides. PeachNet project management reports that the main focus of PeachNet during upcoming months will be upon stabilizing the network and providing the most reliable service possible to PeachNet's users. The reduction in PeachNet's scale will allow the network to devote full attention to serving the needs of the University System of Georgia, resulting in a more reliable and efficient system.

Winter 2000

Applying to College is "GA EASY"
On November 10, 1999, the University System of Georgia launched GA EASY (Georgia Applications and Electronic Advisor System), a comprehensive website and electronic search engine designed to allow students to apply online to any of the 34 institutions of the University System of Georgia. GA EASY is intended to allow "one-stop shopping" for college applicants, said Larry Peevy, Associate Vice President for Enrollment Services at Georgia College and State University in Milledgeville. Peevy, who chaired the state committee that created the website, said that GA EASY provides a better way to apply to school-and more. "What we're trying to get across is a total picture, instead of scattered bits of information."
Six information sources are included on the GA EASY site, including Institutions (links to the 34 colleges of the University System), Admissions (specific admissions requirements for all USG campuses), Programs (academic majors), College Costs (tuition, housing, etc.), Career Decisions, and the Apply online application. Via GA EASY, online applications may be filed with as many institutions as desired, although standard application fees still will apply to complete the process. The secured site can handle electronic check or credit-card payments to cover application fees, or applicants may submit checks in the mail. Applications are processed once all fees are paid.
Another important element of the site for students is the career-counseling information made available via the Georgia Career Information System (GCIS). GCIS currently provides state and national occupational and educational information to more than 1,100 sites around the state. The database is used by Georgia high schools, middle schools, colleges, universities, employment offices, and other state programs to provide career counseling to approximately 500,000 Georgians. By offering GCIS on

Visit the GA-EASY Website

the GA EASY site, University System officials hope to expand career counseling to students who may not have time to access the site in their school environments. Students with computer access now may spend unlimited time utilizing GCIS' resources.
According to Dr. Barry Fullerton, Vice Chancellor for Student Services, "Enthusiasm for this website is extremely high. The word is out among guidance counselors and students, and we are hearing that this will be a very welcomed resource from the University System. Students can apply to multiple institutions online in a fraction of the time that it took to individually apply by mail. They also can access information about career options and the HOPE scholarship all in one place, right at their fingertips."
GA EASY "will result in the fulfillment of one of the Board of Regents' major initiatives to 'Connect Students and Services' using information technology," observed Dr. Fullerton. "Chancellor Portch considers GA EASY to be one of the most important projects to materialize under his administration--and if you know what has been happening to public higher education in Georgia, that is not an insignificant statement."

Winter 2000

New Faculty Information System
During winter 2000, Enterprise Application Systems (EAS) will launch the first phase of the new Faculty Information System (FIS). The FIS enables both the Board of Regents Central Office and USG campuses to process and record personnel information about individual faculty members. These data are instrumental in the creation of subagendas for the Board of Regents' monthly meetings, particularly in regard to such issues as hiring, promotion, and awards of tenure.
Although a Faculty Information System has been in existence for some time, the original version was not Y2Kcompliant, providing the impetus for the development of the new system. In addition to Y2K compatibility, the upgraded system will improve upon the former FIS in several ways. The new FIS will serve the Regents by providing better management controls on the approval and reporting of USG faculty personnel transactions; it will also provide more efficient data collection and organization in the Regents' Data Warehouse for analysis and reporting purposes. Whereas the former system was limited in its scope of data access, the new system will be entirely webbased and will allow institutions to distribute access beyond the traditional single point-of-contact.
The new FIS will be implemented in six stages:
q Phase I - Institutional creation and editing of faculty record and submission of faculty personnel transactions to the Regents Central Office for placement on the Board's agenda
q Phase II - Implementation of tenure and promotion case development
q Phase III - Implementation of faculty contract production
q Phase IV - Implementation of AFAR (Assigned

Visit the EAS Faculty Information System Website

Faculty Activity Reporting) q Phase V - Implementation of the interface between
the Regents FIS and any Institutional FIS q Phase VI - Improved tracking of tenure and
promotion status
The prototype of the new FIS has received enthusiastic responses from USG campus users; most of the feedback has commented on the improved user-friendliness of the new system, as well as the enhanced readability of the interface. As 2000 progresses and subsequent modules of the new system are deployed, training sessions will be scheduled to acclimate users with the new system. For more information about the new Faculty Information System, please contact Doug Hyche or visit the website.

USG Y2K OK
In June 1998, the Board of Regents created a Y2K Project Office in order to address possible technical problems affecting USG computer systems upon the transition from 1999 to 2000. The "Y2K Bug" posed a serious threat to the stability of systems all over the world, and the Regents were determined to ensure that USG institutions would experience no adverse results from the transition.
Ed Priestaf of Computer Associates Global Professional Services was contracted to head the Y2K project, which has been a top priority for the Board of Regents during the past 18 months. Between 4 and 10 consultants were working full time in the BOR's Y2K Project Office since its inception.
University System institutions estimate that over 356,000 hours were spent on 1,296 projects related to Y2K. Of the 1,296 overall projects, 446 were classified by the USG institutions as "mission critical," defined as a project whose failure or non-completion would place at risk the life, health, or safety of members of the campus community, or would place the institution or agency at risk of an interruption or loss of service in a critical business area. More than 195,000 of Y2K remediation hours are estimated to have been spent on these "mission critical" projects.
In October 1999, Keane, Incorporated was selected and contracted by the RCO Internal Audit Dept to perform an independent risk assessment of all USG institutions and the Central Office. After Keane's favorable review, USG computer systems were determined to be ready to make the transition into 2000.
Ultimately, the University System of Georgia's Y2K remediation efforts were an unqualified success. As

Winter 2000

technical personnel monitored the situation on December 31 in order to address any difficulties that might arise, USG systems entered 2000 with no problems whatsoever. Administrators in the BOR Central Office were pleased with the favorable results of the Y2K remediation initiative. As voiced by Randall Thursby, Interim Vice Chancellor of Information and Instructional Technology and CIO, "Through the planning and hard work of the institutions, the Regents Central Office, and the staff of OIIT, it appears that the System experienced little effect from the rollover to the year 2000."
Although the Y2K remediation initiative was successful, Ed Priestaf cautions against date-related complications that may arise in the future: "USG personnel should continue to be diligent in guarding against computer virus attacks; in addition, they should continue to ensure the integrity of date-related data and should be on guard against potential date-related Y2K problems during month-end, quarter-end, February 29 (some systems might ignore that this is a leap year and incorrectly process days of the week), and fiscal and calendar year-end processing."

Managing Changes to Banner and the Georgia Enhancements
Although software upgrades are essential to the constantly changing IT industry, few individuals fully understand the arduous, time-consuming process that precedes the introduction of software modifications. EAS has developed and implemented a comprehensive change management process to ensure that high-quality products are released. The change management process is a rigorous, comprehensive development, testing, and release procedure that includes all EAS units and utilizes campus test sites for every release-baseline products as well as modifications.
The change management process that leads to upgrades in the Georgia Enhancements illustrates the many steps that must be completed before new software can be introduced. Specifications for Georgia Enhancements are developed based upon input from the Student Information Systems Committee, functional user groups, and the Regents Central Office; defect corrections; retrofitting to SCT's upgrades; and using standards as similar to SCT's as possible. OIIT revises the user documentation and creates test plans for both internal and institutional use, which incorporate feedback from end-users at test sites.
Upgrades to the Georgia Enhancement are first tested at OIIT on an institutional database; if errors are identified, upgrades are modified to correct defects. Upgrades are then re-tested before institutional testing begins. In the Georgia Enhancements' case, the software is packaged in an SCT-like GOSTAGE package to facilitate institutional installation. OIIT assists the institutional test sites with installation and provides support during execution.
After all identified errors are modified and re-tested and the revisions are certified for release, the upgrades are

Winter 2000
More Information About Banner

repackaged for distribution, and documentation is revised and distributed for both technical and functional users. Although the complete process can take several months for a major upgrade, every step is essential in order to eliminate problems, and the same procedure is followed for every release and modification produced by EAS. At any given moment, development and testing continue, guaranteeing that the quality of the finished product is always as high as possible.

Winter 2000

ABLE: Banner Training Online
In order to provide accessible and comprehensive training for Banner users, The Board of Regents of the University System of Georgia developed ABLE, the Asynchronous Banner Learning Environment. The implementation of Banner by 31 USG institutions had resulted in a dramatic increase in the demand for training; this demand outpaced the availability of traditional face-to-face classroom environments, and thus necessitated an alternative training method.
ABLE allows Banner users to receive training without traveling to classroom locations. Courses are available anywhere, at any time, are self-paced, and can be tailored to the needs and schedules of Banner end-users. Launched during the autumn of 1999, ABLE currently offers four operable courses. An Introduction to Banner Online Training is available for first-time ABLE users, and an Overview of Banner serves as an introduction to Banner administrative software. The Banner Navigation course demonstrates the Banner interface and its functionality, and a course detailing the Automatic Launching of the Banner Sleep/Wake Process demonstrates the advantages and implementation of scripts that automatically launch Sleep/Wake. Several other Banner training courses are in development. The next modules in development are Banner Accounts Receivable and the Georgia Enhancements to Accounts Receivable.
The decision to pursue development of Banner Online Training originated from the initial selection of workforce development as a programmatic focus within the Desktop Learning Initiative. The result is a collaboration between SCT, OIIT, Advanced Learning Technologies (ALT), and institutional end-users. ABLE has proven to be very popular since its launch, attracting 149 registered users

More Information About ABLE and User
Registration

from 21 USG institutions.

GALILEO News
Several exciting changes are underway that are intended to expand the accessibility and diversity of GALILEO's databases. GALILEO is in the process of transitioning to vendor host site interfaces to provide gateway access to Bell & Howell, EBSCO, and FirstSearch databases. This transition will benefit GALILEO's customers by providing fully Y2K-compliant operation, full-image journal articles, and more frequent updates. The Bell & Howell and EBSCO databases will allow users to search the complete text of articles and to view original article photographs and other images.
A complete redesign of the GALILEO interface is available for review during the coming months as an alternative provided via the GALILEO 7 graphic on the upper right hand part of the homepage. The new GALILEO has required over a year of planning and development, including a wholesale revision of the underlying software, a visual redesign, and the replacement of locally-loaded databases with direct links to vendor sites. After a period where the old GALILEO will still be available as an alternative access, the new GALILEO interface will be put into production for all users as the main interface. It is expected that this change will occur sometime in May. The new version of GALILEO will allow greater flexibility in managing resources for both GALILEO's administrators as well as their customers.

Winter 2000
Visit GALILEO: Georgia Library Learning Online

Winter 2000

Go, GIL, Go!
Significant progress has been made in the
implementation of GALILEO Interconnected Libraries, or GIL. The
distinctive GIL logo, in which the letters appear to tumble into place, is now appearing on 22 USG institutions' library online catalogs, and the remaining institutions will soon be online. The original timetable for the project's execution was three years, but because of recent strides in both infrastructure and funding, GIL may be completed much sooner than expected. Accelerated implementation efforts ensured that the System's five non-compliant library online catalogs were replaced by GIL prior to the year 2000 rollover. Governor Roy Barnes has requested funding in the supplemental budget to complete the GIL project within this fiscal year. The University System libraries can take pride in their exceptionally efficient implementation of this major information system.
The next phase for the GIL implementation also includes the GIL Union Catalog a webbased database of the combined library catalogs of all USG libraries. It will record the book and journal collections (over six million volumes60% of the titles are unique) of the 34 institutions, as well as the Georgia Department of Archives and History. The GIL Union Catalog will be searched in the same manner as the GIL catalogs at individual institutions. The user will be able to identify which libraries own

Live GIL Catalogs
Abraham Baldwin Agricultural College Albany State University
Atlanta Metropolitan College Bainbridge College
Clayton College & State University Coastal Georgia Community College
Columbus State University Dalton State College Floyd College
Fort Valley State University Georgia College & State University Georgia Southwestern State University
Georgia State University Gordon College
Macon State College Medical College of Georgia
Middle Georgia College North Georgia College & State University
South Georgia College Southern Polytechnic State University
State University of West Georgia University of Georgia

specific resources. Using the universal borrowing module, USG students, faculty, and staff will be able to request material online from any collection in the System.
In 1995, USG Chancellor Dr. Stephen R. Portch and University System librarians proposed "A Vision for One Statewide Library." This vision has produced both the nationally acclaimed GALILEO project, as well as the GIL sister project. The GIL Union Catalog and its universal borrowing feature will provide additional tools for "one statewide library." The participation of the Georgia Department of Archives and History also helps to enhance the statewide library by contributing to the effort to collect and digitize Georgia's historic data. Plans also call for future expansion to include participation of additional non-USG libraries.

RCO Technology Efforts Reorganized
As part of the Board of Regents' commitment to improving the deployment of technology in the University System of Georgia, the Office of Information and Instructional Technology (OIIT) has undergone several changes during the past year. The reorganization stems from the Board of Regents' desire to ensure that the administration and execution of System-wide technologies is as efficient as possible; the reorganization was also influenced by the departures of Dr. James L. Muyskens (Senior Vice Chancellor for Academic Affairs) and Dr. E. Michael Staman (Vice Chancellor/Chief Information Officer for the University System of Georgia) from the Board of Regents Office of Academic Affairs.
Randall Thursby was named Interim Vice Chancellor of Information and Instructional Technology and CIO of the University System, reporting to Dr. Beheruz Sethna, Interim Senior Vice Chancellor for Academic Affairs. Assistant Vice Chancellor Dr. Kris Biesinger now heads Advanced Learning Technologies (ALT), formerly the OIIT division Distance Education and Academic Innovation, reporting to Dr. Sethna as well. Dr. Biesinger's division is responsible for duties such as faculty development in technology-related fields and RCO-sponsored course development.
The Office of Information and Instructional Technology currently consists of the following departments, each of which reports to Randall Thursby:
Administrative Services/Board Room Technologies Central Office Systems Support Enterprise Application Systems (EAS) Planning and Special Projects Technology Support Services (TSS)

Winter 2000

Telecommunications and Networking (DTN) Virtual Library, Customer, and Information Services (VLCIS)
The emphasis upon technology planning during the coming year will likely have an impact on the future of the organization, its structure, and its direction. Upon completion of the Information and Instructional Technology Master Planning project, final decisions will be made regarding how information technology is deployed in the University System of Georgia.

New OIIT Personnel September 1999-January 2000
Enterprise Applications Systems:
Carol Benton, Information Analyst II Hope Dunagan, Information Analyst I Sonja Freeman, Administrative Secretary Tadesse Haileyesus, Systems Analyst Benjawan Khuwatsamrit, Systems Analyst II Sharon Logan, Information Analyst I Adam Moss, Programmer I Keann Reid, Information Analyst I John Schacke, Systems Analyst III Christy Todd, Information Analyst I Mingguang Xu, Systems Analyst I
Technology Support Services:
Glenn Leavell, Systems Support Specialist IV Andy Walker, Systems Support Specialist
Virtual Library, Customer & Information Services:
Tim Brown, Marketing Specialist

Winter 2000

Winter 2000
Publication Information and Credits
OIIT Update is published four times a year as a web-based newsletter reporting on all OIITrelated activities.
Suggestions and contributions are encouraged. Unless otherwise noted, permission to reprint articles in whole or in part is granted provided appropriate credit has been given. Many of the articles in OIIT Update are based upon USG documentation, including press releases, presentations, proposals, and reports.
Executive Editor: Jayne Williams Managing Editor: Lauren Fancher
Writers: Lauren Fancher, VLCIS Tim Brown, VLCIS
E-mail: Tim Brown Phone: (706) 583-2630