Consumer advisory [Jan. 5, 2007]

Contact: Bill Edge Phone 404-656-2316 Fax 404-657-3020
For Immediate Release

Georgia Public Service Commission
Consumer Advisory

244 Washington St S.W. Atlanta, Georgia 30334 Phone: 404-656-4501 Toll free: 800-282-5813
1-07

Commission Advises Consumers That No Fuel Surcharge Is Allowed For Household Movers, Limousines and Certain Passenger Carriers

Atlanta, January 5, 2007 The Georgia Public Service Commission is warning consumers to be aware that household goods movers, limousines, charter busses and passenger carriers who charge on a per passenger basis are not allowed to add a fuel surcharge to consumers' bills for moves or trips between two cities in Georgia. The Commission removed the fuel surcharge effective September 30, 2005. However, the Commission has received complaints from some consumers who say they have been charged the fuel surcharge after that date.
Consumers who believe they have been wrongly charged this fee should first seek reimbursement from the mover or passenger carrier before filing a complaint with the Commission. Consumers may contact the Commission by e-mail, fax, letter or telephone as listed below.
E-mail: Gapsc@psc.state.ga.us Fax: 404-656-2341 Phone: 404-656-4501 (metro Atlanta) or 1-800-282-5813 (outside metro Atlanta) Mail: Georgia Public Service Commission
Consumer Affairs 244 Washington St. S.W. Atlanta, Georgia 30334
Consumers should also check the Georgia Public Service Commission's website prior to hiring a household goods mover, limo or passenger carrier to make sure the company is licensed to operate in Georgia. Lists of legal carriers, FAQs, helpful hints, and the maximum rates for these services can be found at: http://www.psc.state.ga.us/transportation/transportation.asp

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