Monthly report [Jan. 2017]

Georgia Bureau of Investigation November Monthly Report FY2017
Presented to the Board of Public Safety January 12, 2017 Vernon M. Keenan Director

Table of Contents

I. Staffing and Backlog................................. 3 4

II. Administration

Office of Privacy & Compliance/Open Records

Personnel

Staff Services...........................................

5

III. Investigative Division.................................. 6 8

IV. Crime Lab.............................................. 9 11

V. Georgia Crime Information Center................. 12 20

2

Vacant State Positions FY2017

Total Vacant Positions in DOFS Vacant Scientist Positions Total Vacant Positions in GCIC Total Vacant Positions in Admin Vacant Sworn Agent Positions Total Vacant Positions In the Investigative Division

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun 24 23 23 24 26

8 8

7 10 11

1 1

1 2 2

4 4

5 5 5

24 24 28 21 9

31 30 33 28 16

3

DOFS Backlog Chart Unworked Reports over 30 Days Old
FY2017

Discipline

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Chemistry

6,546 7,175 7,822 8,482 9,237

Firearms

2,520 2,878 3,031 3,051 3,094

Forensic Biology

3,110 3,191 3,466 3,724 3,863

Impressions

38 40 43 42 39

Latent Prints

3,137 3,234 3,309 3,446 3,550

Medical Examiners

120 97 170 165 198

Miscellaneous Services

0

0

0

0

0

Operations Support

0

0

0

0

0

Toxicology

827 506 829 858 1,523

Trace Evidence

466 503 511 520 531

Total

16,764 17,624 19,181 20,288 22,035

4

GBI Administration

Office of Privacy & Compliance/Open Records

Open Records Request Archives

November 2016 213 15

Total FY2017 1,405 111

Personnel

Employee Totals

November 2016

Investigative Division Georgia Crime Information Center Division of Forensic Sciences Administration Total

State Funded Positions 352 42 292 43 729

Grant Funded Positions 19 76 29 1 125

Total 371 118 321 44 854

Total State Funded Positions Vacant

Investigative Division

16

Georgia Crime Information Center

2

Division of Forensic Sciences

26

Administration

5

Total

49

State Funded Vacancies Under Active Recruitment
3 1 13 5 22

5

INVESTIGATIVE DIVISION

November 2016

Fiscal YTD

Total Sworn Employees

276 (filled-includes grant)

Total Investigative Hours Expended

26,103.75

144,462.81

Crimes Against Persons, includes Death Investigations Child Abuse Sex Crimes Missing Persons Assault, Kidnapping, Robbery, Terrorist Acts, Fugitive, Human Trafficking, etc.

8,800.50 3,671.00 3,705.50
330.00 172.00 922.00

50,370.50 25,796.50 15,149.50 2,180.50
903.00 6,341.00

Property Crimes, including Theft, Burglary, Forgery

2,322.25

13,906.30

Drug Investigations

3,928.00

18,861.00

Meth Lab Investigations

14.00

78.00

Polygraph Examinations

861.00

4,429.00

Background Investigations

168.00

918.00

Other Investigations, including Preliminary Investigations

6,180.00

31,891.01

Bomb Disposal Services

895.00

4,656.00

Crime Analysis

5.00

18.00

Crime Scene Specialists

2,930.00

19,335.00

All figures above represent Investigative Hours

Total Seizures

$2,418,803.00

$101,393,224.00

6

Investigative Hours Expended YTD FY2017

Background Investigations
>1% Crime Analysis
>1%
Bomb Disposal Services 3%

Crime Scene Specialists 13%

Crimes Against Persons 35%

Other Investigations
22%

Polygraph Investigations
3%

Meth Lab Investigations
>1%

Drug Investigations
13%

Property Crimes 10%

7

8

Crime Lab

Medical Examiners (includes all laboratories)

November 2016 FY2017 YTD

Autopsies Consultations Total ME Cases Managed

211

1,076

125

690

336

1,766

Clayton County Death Certificates

50

189

Percentage of Cases Released in 90 days: 73.2%

Medical Examiner Activity, FY2017

Consultations 40%

Autopsies 60%

Confirmed CODIS Hits for November 2016

State Offender Hits

66

State Forensic Hits

10

National Offender Hits

15

National Forensic Hits

4

Total

95

Samples entered into CODIS for November 2016 952

Profiles in CODIS

Forensic Casework Profiles Convicted Offender Profiles Missing Person/Unidentified Human Remain Profiles Staff/QC File
Total

19,950 314,724
6 425
335,105

9

Laboratory Production
Report Turnaround for November 2016

Laboratory Headquarters - Atlanta Central Regional - Macon Coastal Regional - Savannah Eastern Regional - Augusta Northeastern Regional Southwestern Regional - Moultrie Western Regional - Columbus

# Released in 45 Days
1,742 85 38 258 878 58 53

Total % Released in Released 45 Days

3,339

52%

223

38%

416

9%

380

68%

963

91%

141

41%

128

41%

System-wide Totals

3,112

5,590

56%

Note: 80.4% Casework Reports were released within 90 days.

Report Turnaround for Year-to-Date, FY2017

Laboratory Headquarters - Atlanta Central Regional - Macon Coastal Regional - Savannah Eastern Regional - Augusta Northeastern Regional Southwestern Regional - Moultrie Western Regional - Columbus

# Released in 45 Days
10,841 607 163
1,419 5,453
383 397

Total % Released in Released 45 Days

17,548

62%

1,263

48%

1,815

9%

2,059

69%

5,882

93%

983

39%

857

46%

System-wide Totals

19,263 30,407

63%

10

Crime Lab Reports Processed for November 2016

Department

Requested

Total Released

Chemistry (includes Drug ID) Firearms Forensic Biology Impressions Latent Prints Medical Examiners Operations Support Toxicology Trace Evidence

2,360 203
1,739 1
167 448
8 2,148
92

1,656 283
1,596 3
153 389
7 1,772
120

Total

7,166

5,979

Crime Lab Reports Processed FY2017

Department

Requested

Total Released

Chemistry (includes Drug ID) Firearms Forensic Biology Impressions Latent Prints Medical Examiners Operations Support Toxicology Trace Evidence

12,912 1,510 9,793
16 1,076 2,268
34 10,973
655

8,856 932
9,114 8
607 2,184
33 10,237
620

Total

39,237

32,591

11

Georgia Crime Information Center

November 2016

NCIC SERVICES

CJIS Network Statistics

System Uptime: Messages Processed:

100% 68,926,786

CJIS Operations

1. Sex Offender Registry

Records Added

Month 148

FY2017 823

Database Totals 28,992

2. Protection Order Registry

Records Added

Month 2,031

FY2017 11,206

Database Totals 337,059

3. National Data Exchange (N-DEx)

Number of Georgia agencies contributing to N-DEX: 3

Agencies/Users with N-DEx Inquiry Access Only (no data contributed)

Added

Removed

Total with Inquiry Access

Agencies

1

0

36

Users

1

0

74

4. Off-Line Search Requests

Type of Request

Month

FY2017

Administrative (Criminal Justice Agency)

14

137

Open Records

1

6

Subpoena

0

0

Media

0

0

Possible CJIS Security Violations

4

16

CJIS Audits GCIC conducted 35 CJIS Audits

12

INFORMATION SERVICES

Criminal History Identification Services

1. Criminal Fingerprint Transactions Received

Submissions Submissions w/Palms Submissions w/Photos

Monthly

36,327 16,566 11,362

FY2017 196,734 87,565 60,255

Transactions processed within 2 hours of receipt:

93%

2. Applicant Fingerprint Transaction Received

Submissions

Monthly 39,322

FY2017 210,892

Transactions processed within 24 hours of receipt:

99%

3. Final Disposition Transactions Received

Local Agency GCIC TOTAL

Monthly

57,827 2,975 60,802

FY2017 312,974 26,850
339,824

4. RAPID Identification Transactions

Submissions AFIS Hits NCIC Hits FBI RISC Hits

Monthly

14,277 46% 40% 2%

FY2017

69,509 46% 41% 2%

5. Non-Criminal Justice (NCJ) Audits, Visits and Trainings

Audits
In Compliance Out of Compliance Advisement Memos TOTAL

Monthly 0 0 0
0

FY2017 0 2 0
2

13

Visits & Trainings
Agency Visits Trainings Attendees TOTAL

Monthly

FY2017

0

38

1

6

118

166

1

44

6. Disposition Recovery Project
Completed Research Counties

Monthly

Project to Date

907

60,044

1

1

14

These are the number of dispositions added for serious and violent felony arrests for the project to date.
PLANS AND PROGRAM DEVELOPMENT
AFIS ENHANCEMENTS Project Description - There are several enhancements associated with the AFIS including Accounts Receivable, reports, interfaces with other GBI systems and folders in the IntegraID Document Management. Monthly Update - The AFIS vendor provided an updated SOW for review of SORT integrations.
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COMPUTERIZED CRIMINAL HISTORY (CCH) ENHANCEMENTS
Project Description - There are several enhancements associated with the CCH including changes required to meet First Offender Act (FOA) legislation, updates to reports and modifications that will enhance the efficiency internal users.
Monthly Update - The CCH vendor provided options for the subscription email enhancements and the team received a sign-off of approval. The CCH vendor has begun work on the enhancements.
INFORMATION SERVICES CRIMINAL HISTORY APPLICATION REDESIGN PROJECT
Project Description - The Information Services Manager requested a redesign of the web application used by Information Services staff to log and track activities of actions performed to criminal history information as well as services performed for the public. The application must allow them to track monies, print certificates and provide a reporting function.
Monthly Update - The programmer continues to work on the coding to meet the scheduled completion date of September 2017.
CHILD FATALITY SYSTEM REVIEW PROJECT
Project Description - The Child Fatality Review (CFR) unit requested a database tool for capturing Medical Examiners (ME) data for child related deaths in the State of Georgia. The CFR unit currently has a tool that's utilized for capturing data however, they are requiring enhancements to improve data entry and reporting.
Monthly Update - The developer received DOFS LIMS system access.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) APPLICATION PROJECT
Project Description - The Customer Relationship Management (CRM) Application Project will provide a single source of historical interaction with GCIC external customers. The application will allow GCIC end users the ability to search, track, and report customer's interactions throughout the GCIC's business units. The application will be cross platform compatible (internet browsers, responsive design for mobile and tablet), requiring login authentication, log history and permission levels for end users, and compliant with GBI's network security policy.
Monthly Update - Met with GCIC Network Support unit to complete the development of the ticket request workflows for each type of potential request. A meeting also took place with Microsoft to finalize the contract and discuss the SOW requirements. Follow-up meetings were scheduled with Microsoft to further review the SOW.
FINANCE ACCOUNTS RECEIVABLE (AR) SYSTEM PROJECT
Project Description - Finance/Accounting is requesting a replacement of their current Accounts Receivable (AR) system to process fee invoices and payments. The current system is not fulfilling operational needs and should be replaced before the next maintenance renewal period.
Monthly Update - The project remains on hold until a decision is made by the project sponsor.
16

GBI LEARNING MANAGEMENT SYSTEM (LMS) PROJECT
Project Description - The GCIC plans to replace the existing learning management system (LMS) by obtaining a new web-based LMS software application. The online learning management system will allow interactive exercises to aid in knowledge retention and administration of training information. The LMS training system will manage all learning components, security, enrollment, and course structure for course certification.
Monthly Update - No new activity to report.
GCIC TRAINING SYMPOSIUM
Project Description - The GCIC Training Symposium is designed to offer continuing education with the goal of empowering the criminal justice community with vital knowledge regarding GCIC and federal law enforcement programs.
New to the training symposium this year are classes for the non-criminal justice (NCJ) community. Participants will be provided tools to assist NCJ agencies that receive state and/or federal criminal history record information. Classes offered will cover the NCJ agency responsibility, identity history summary, and agency audit procedures. Information on how to become a Georgia Applicant Processing Service (GAPS) agency and the benefits of GAPS will also be presented.
Monthly Update - The team continues to gather information to develop a 501c3 organization for handling registration fees. A meeting was held with the Plans & Program Development management team to discuss necessary committees and assignments.
GCIC WEB SITES REDESIGN PROJECT
Project Description - The Assistant Deputy Director (ADD) of Plans and Program Development has requested the redesign of the Internal and External Georgia Crime Information Center (GCIC) web sites. The ADD and the Web Master have worked collaboratively on changes to portions of the External GCIC Web Site. A Focus Group will be assembled to review and provide feedback on the redesign of both GCIC web sites.
Monthly Update - The SOW for the landing page from GeorgiaGov Interactive (GTA) was reviewed. Revisions for the GBI Website Change Management Process were reviewed and approved.
HUMAN RESOURCES (HR) TIMESHEET PROJECT
Project Description - A timesheet system is currently in use by select non-sworn units of the GBI. Enhancements to this application were requested by the GBI Human Resources (HR) department, the business sponsor, and completed by an internal developer within the Application Support Unit. HR requested additional enhancements during the testing phase of the project which will be incorporated as an additional phase; currently Phase I and Phase II have been defined.
Monthly Update - The automatic population of employee compensatory status (Exempt/NonExempt) was completed and requirements gathering for the Phase 2 continues. Implementation of new Fair Labor Standards Act (FLSA) rules were not release after a federal court injunction.
17

NATIONAL INCIDENT-BASED REPORTING SYSTEM (NIBRS) PROJECT
Project Description - The GBI is the state repository for Uniform Crime Reporting (UCR) for the state of Georgia. Georgia currently has a summary based reporting system that provides for the collection of crime and offender data. This system also provides data for special reports on homicides, arsons, juveniles, killed/assaulted law enforcement officers and family violence. The National Incident Based Reporting System (NIBRS) collects data on each single incident and arrest for each offense coming to the attention of law enforcement for which specific facts about each crime is collected. Through NIBRS, legislators, municipal planners/administrators, academicians, penologists, sociologists, and the general public will have access to more detailed and accurate crime information than the current summary-based system.
The goal of the GBI is to have the ability to accept NIBRS data electronically from local law enforcement agencies, forward the data to the FBI and maintain a collective UCR/NIBRS relational database at the state level.
Monthly Update Due to a successful protest to the initial Notice of Intent to Award (NOIA), the evaluation team met again to review a proposal that was not previously included in the evaluation process and a different vendor was selected. A new NOIA was posted and the award of a contract is scheduled for December.
NLETS GRANT-WEB SERVICE AND TARGETED INTERSTATE PHOTO SHARING (TIPS)
Project Description - Nlets provided grant funding to Unisys to implement the new WS-I compliant Nlets web service putting GBI in the position of using the latest interface technology offered by Nlets. Funding was also provided to implement Nlets Targeted Interstate Photo Sharing (TIPS) for exchanging images with Nlets using Administrative Messages (AM) and Amber Alert (AA) messages.
Monthly Update - The Target Interstate Photo Sharing (TIPS) was migrated to production and the project was successfully closed.
SEX OFFENDER REGISTRY TOOL (SORT) ENHANCEMENT PROJECT
Project Description - The Sex Offender Registry Tool (SORT) is a sex offender management application provided by the U.S. Department of Justice and the Office of Sex Offender Sentencing, Monitoring, Apprehending, Registering, and Tracking (SMART) to assist the states in implementing Sex Offender Registration and Notification Act (SORNA) registry system requirements. SORT, available to the states at no cost, was designed to make the sex offender registry system setup and maintenance process as efficient and effective as possible.
The requested SORT enhancements are needed to bring the program to its full capacity since it was launched in October 2010 and to continue providing the service GBI and the SOR team stands behind.
Phase 1 will consist of enhancements to the Sex Offender Registry Tool, Sex Offender Registry, SORT Reports, and Avoiding GSOR Errors. Phase 2 will consist of establishing a web service between SORT and NEC's image archive system to update the SORT documentation tab.
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Monthly Update - Phase 1 business requirements testing continues. Communication ports were opened and successfully tested. Phase 2 activities, except implementation of CorrectAddress functionality, has been delayed until January 2017. The CorrectAddress application has been installed in the development environment.
SHAREPOINT CONFIGURATION PROJECT
Project Description - The GCIC is seeking to utilize the recently purchased State of Georgia Microsoft SharePoint license. The SharePoint license is included in the MS software bundle but additional customized configuration maybe required. The SharePoint tool will be used as an internal web portal for organizing and sharing information as an employee collaborative tool for internal communication. The portal will also include an Intranet application for each of the three GBI divisions that would allow content management, document repository and information sharing of announcements, news and department information.
Monthly Update - Work has started on the GCIC SharePoint intranet website. After completion of the GCIC site, the team will present to other GBI Divisions.
APPLICATION DEVELOPMENT-Protective Order Registry
Project Description - The current POR database is outdated and the application is no longer supported. In an effort to provide better information sharing for local law enforcement agencies and the National Crime Information Center (NCIC), the Georgia Protective Order Registry (POR) is in need of improving record data quality and expanding database capabilities by replacing the existing application and infrastructure. In addition, the POR system requires greater compatibility with current web service technology. In support of the required changes, GCIC is creating a development environment for the new POR for application programmers/developers and endusers. The development environment will utilize Microsoft's Hype-V virtualization to duplicate the current production environment.
Monthly Update - The project team is working to revise the project schedule and determine a new cutover date. The developer continues to test and work with the networking team on.
CUSTOMER SUPPORT-Training
Project Description - The Customer Support Training group provides training in the area of GCIC programs, GCIC applications, GCIC/FBI compliance and other supported law enforcement training to both criminal and non-criminal justice agencies, municipal, magistrate and probate courts across the State of Georgia. The group extends the option to receive classroom training or training within an e-Learning environment (also known as Computer Based Training - CBT) as both self-paced or via webinars.
Monthly Update - The training team completed 54 customer visits and delivered 19 classroom training sessions in the areas of: CCH Record Restriction, Pre-Assessment, post-Audit assistance, GCIC Overview, TAC/TAC Refresher, Municipal Court Clerk Training and UCR. A total of 142 individuals received training. The GBI online Learning Management System contains several videos and online classroom training available to agencies and vendors of law enforcement agencies. The following training videos were completed for the month: Child Sex Trafficking: A Training Series for Frontline Officers (31 students completed), eLearning DPH THC Oil Registry (25 completions), Focus on Criminal Justice and the Elderly (21 completions), Privacy, Civil Rights, and Civil Liberties (23 completions), Suspicious Activity Reporting (25 completions), The
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Coming Storm (32 completions), The Syrian Conflict (30 completions) and Security Awareness Training (3154 completions).
CUSTOMER SUPPORT-Training Plan
Project Description - The Customer Support Training group is undergoing the development of a more comprehensive training plan to include enhancements within both the classroom and online training environment. This project will include an onboarding training plan for new trainers, detailed training sessions for current staff, development of a Terminal Agency Coordinator (TAC) guide, enhancements to the existing training presentations, additional training courses and modules within the eLearning environment and a well define training policy and approach for inperson instructor led training.
Monthly Update - Train-the-Trainer content is being developed to extract more targeted, meaningful data that can be used to optimize performance, set goals, encourage active feedback and increase the overall effectiveness and efficiency of the team. Documents include an Instructor Evaluation Form used for providing guidance and feedback prior to leading or instructing a course and an Instructor Course Clearance Form to be completed by the trainer after observing a course taught by a lead instructor. Train-the-Trainer documents are also under development to assist with the disposition recovery efforts throughout the state. Learning Management System (LMS) manuals will be created for training new LMS personnel. Additional corrections are pending for the TAC Training Guide. A Customer Service Representative and Training Session Report was created and is now required for all trainers to complete during/after each agency visit. The information on the report will be used to better assess the agency needs and document the content that was discussed during each visit. The GCIC Network Operator recertification test is under development.
GCIC NETWORK-RSA Advanced Authentication
Project Description - The Federal Bureau of Investigation (FBI) released the Criminal Justice Information Services (CJIS) Security Policy, as approved by the CJIS Advisory Policy Board to provide appropriate controls to protect the full life cycle of Criminal Justice Information (CJI), whether at rest or in transit. The CJIS Security Policy further provides that agencies shall identify information system users and processes acting on behalf of users and authenticate the identities of those users or processes as a prerequisite to allowing access to agency information systems or services. For those agencies that access GCIC/CJIS via the State Portal (SSL/VPN), all AA requirements are satisfied with the successful implementation of Two (2) factor authentication for the SSL VPN connection.
Monthly Update No new activity to report.
20