Monthly report [Mar. 10, 2016]

Georgia Bureau of Investigation January Monthly Report FY2016
Presented to the Board of Public Safety March 10, 2016
Vernon M. Keenan Director

Table of Contents

I. Staffing and Backlog................................. 3 4

II. Administration

Office of Privacy & Compliance/Open Records

Personnel

Staff Services...........................................

5

III. Investigative Division.................................. 6 8

IV. Crime Lab.............................................. 9 11

V. Georgia Crime Information Center................. 12 22

2

Vacant State Positions FY2016

Total Vacant Positions in DOFS Vacant Scientist Positions Total Vacant Positions in GCIC Total Vacant Positions in Admin Vacant Sworn Agent Positions Total Vacant Positions In the Investigative Division

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun 27 30 26 28 29 24 24

7 9

8 8 10 6 7

5 5

6 5 5 5 5

4 4

4 3 3 4 5

7 7

9 13 8 7 9

12 12 15 20 16 14 16

3

DOFS Backlog Chart Unworked Reports over 30 Days Old
FY2016

Discipline Chemistry Firearms Forensic Biology Impressions Latent Prints Medical Examiners Miscellaneous Services Toxicology Trace Evidence Total

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 531 440 628 832 1,053 1,381 1,855 794 886 1,144 1,301 1,552 1,581 1,796 1,281 1,788 1,657 1,890 2,030 2,132 2,246
0 1 5 3 8 10 12 2,175 2,168 2,216 2,263 2,331 2,344 2,422
101 77 94 94 87 87 45 0 0 0 0 0 0 0
847 742 480 741 741 878 919 242 261 267 293 313 329 352 5,971 6,363 6,491 7,417 8,115 8,742 9,647

4

GBI Administration

Office of Privacy & Compliance/Open Records

Open Records Request Archives

January 2016 226 15

Total FY2016 2,153 151

Personnel

Employee Totals

January 2016

Investigative Division Georgia Crime Information Center Division of Forensic Sciences Administration Total

State Funded Positions 326 40 285 43 694

Grant Funded Positions 18 76 36 1 131

Total 344 116 321 44 825

Total State Funded Positions Vacant

Investigative Division

16

Georgia Crime Information Center

5

Division of Forensic Sciences

24

Administration

5

Total

50

State Funded Vacancies Under Active Recruitment
3 3 10 3 19

5

INVESTIGATIVE DIVISION

January 2016

Fiscal YTD

Total Sworn Employees

250 (filled-includes grant)

Total Investigative Hours Expended

25,898.75

178,155.50

Crimes Against Persons, includes Death Investigations Child Abuse Sex Crimes Missing Persons Assault, Kidnapping, Robbery, Terrorist Acts, Fugitive, Human Trafficking, etc.

9,127.00 4,732.50 2,540.00
670.00 164.00 1,020.50

63,341.00 32,789.50 17,092.00 3,779.50
343.00 9,337.00

Property Crimes, including Theft, Burglary, Forgery

2,620.50

18,143.50

Drug Investigations

4,134.00

23,881.00

Meth Lab Investigations

8.00

60.00

Polygraph Examinations

795.00

5,920.00

Background Investigations

349.00

1,706.00

Other Investigations, including Preliminary Investigations

4,928.25

36,828.00

Bomb Disposal Services

643.00

4,946.00

Crime Analysis

3.00

30.00

Crime Scene Specialists

3,291.00

23,300.00

All figures above represent Investigative Hours

Total Seizures

$31,367.00

$16,791,722.14

6

Investigative Hours Expended YTD FY2016

Crime Analysis >1%
Bomb Disposal Services 3%

Background Investigations
1%

Crime Scene Specialists
13%

Crimes Against Persons 36%

Other Investigations
21%
Polygraph Investigations
3%

Meth Lab Investigations
>1%

Drug Investigations
13%

Property Crimes 10%

7

8

Crime Lab

Medical Examiners (includes all laboratories)

January 2016 FY2016 YTD

Autopsies Consultations Total ME Cases Managed

291

2,022

146

1,005

437

3,027

Clayton County Death Certificates

39

278

Percentage of Cases Released in 90 days: 85%

Medical Examiner Activity, FY2016

Consultations 32%

Autopsies 68%

Confirmed CODIS Hits for January 2016

State Offender Hits

30

State Forensic Hits

3

National Offender Hits

10

National Forensic Hits

1

Total

44

Samples entered into CODIS for January 2016 1,249

Profiles in CODIS

Forensic Casework Profiles Convicted Offender Profiles Missing Person/Unidentified Human Remain Profiles Staff/QC File
Total

18,046 304,324
5 415
322,790

9

Laboratory Production
Report Turnaround for January 2016

Laboratory Headquarters - Atlanta Central Regional - Macon Coastal Regional - Savannah Eastern Regional - Augusta Northeastern Regional Southwestern Regional - Moultrie Western Regional - Columbus

# Released in 45 Days
2,525 269 37 238
1,231 73 21

Total % Released in Released 45 Days

3,700

68%

308

87%

240

15%

470

51%

1,429

86%

247

30%

137

15%

System-wide Totals

4,394

6,531

67%

Note: 91% Casework Reports were released within 90 days.

Report Turnaround for Year-to-Date, FY2016

Laboratory Headquarters - Atlanta Central Regional - Macon Coastal Regional - Savannah Eastern Regional - Augusta Northeastern Regional Southwestern Regional - Moultrie Western Regional - Columbus

# Released in 45 Days
21,945 2,330
940 1,918 8,779 1,001
789

Total % Released in Released 45 Days

28,686

77%

2,698

86%

2,412

39%

3,306

58%

9,417

93%

1,944

51%

1,227

64%

System-wide Totals

37,702

49,690

76%

10

Crime Lab Reports Processed for January 2016

Department

Requested

Total Released

Chemistry (includes Drug ID) Firearms Forensic Biology Impressions Latent Prints Medical Examiners Toxicology Trace Evidence

2,863 505
2,063 12 286 437
2,370 189

2,016 166
1,929 5
115 481 2,184 116

Total

8,725

7,012

Crime Lab Reports Processed FY2016

Department

Requested

Total Released

Chemistry (includes Drug ID) Firearms Forensic Biology Impressions Latent Prints Medical Examiners Toxicology Trace Evidence

18,876 3,029 14,150
44 1,668 3,019 16,049 1,091

16,679 1,731 13,068
23 1,267 3,160 16,015
907

Total

57,926

52,850

11

Georgia Crime Information Center

January 2016

NCIC SERVICES

CJIS Network Statistics

System Uptime: Messages Processed:

100% 63,343,264

CJIS Operations 1. Sex Offender Registry

Records Added

Month 144

FY2016 1,147

Database Totals 27,628

2. Protection Order Registry

Records Added

Month 1,950

FY2016 16,388

Database Totals 314,436

3. National Data Exchange (N-DEx)

Number of Georgia agencies contributing to N-DEX: 3

Agencies/Users with N-DEx Inquiry Access Only (no data contributed) Added Removed Total with Inquiry Access

Agencies

0

2

29

Users

0

4

36

4. Off-Line Search Requests Type of Request

Month

FY2016

Administrative (Criminal Justice

11

86

Agency)

Open Records

0

4

Subpoena

0

4

Media

0

0

Possible CJIS Security Violations

1

23

CJIS Audits GCIC conducted 43 CJIS audits

12

INFORMATION SERVICES

Criminal History Identification Services

1. Criminal Fingerprint Transactions Received

Submissions Submissions w/Palms Submissions w/Photos

Monthly 41,516 18,632 11,891

FY2016

286,946 116,763 82,226

Transactions processed within 2 hours of receipt:

93%

2. Applicant Fingerprint Transactions Received

Submissions

Monthly 46,519

FY2016

293,148

Transactions processed within 24 hours of receipt:

97%

3. Final Disposition Transactions Received

Local Agency GCIC TOTAL

Monthly 55,500 5,204 60,704

FY2016 389,699 38,569
428,268

4. RAPID Identification Transactions

Submissions AFIS Hits NCIC Hits FBI RISC Hits

Monthly 17,547 43% 41% 1%

FY2016

114,165 43% 40% 1%

5. Non-Criminal Justice (NCJ) Audits

In Compliance Out of Compliance Advisement Memos Total Audits

Monthly 8 8
2
16

FY2016 103 71
12
174

13

6. Disposition Recovery Project

Note: The Disposition Recovery Project has shifted its funding source from GCIC User Fees to the National Criminal History Improvement Program (NCHIP) grant. Currently, Fulton County is the only county being targeted.

Provided to Vendors Completed Research Counties

Monthly
2,445 1

FY2016

864,229 16,633
1

Disposition Recovery Project

14

PLANS & PROGRAM DEVELOPMENT
AFIS REPLACEMENT
Project Description - GCIC replaced the Georgia Bureau of Investigation's 22 year old Automated Fingerprint Identification System (AFIS). The AFIS replacement enhanced fingerprint identification services to permit identification of criminals more rapidly through the use of state of the art alternative search methods and information sharing. Phase II of the project focused on the Image Archive system expansion. The expansion allowed divisions within GBI to store documents and easily retrieve when needed. Phase III focused on the FBI's Next Generation Identification (NGI) Increment 3 implementation which introduced two new features: palm submission capability and the use of the EFS (Extended Feature Set) profiles for latent searches of AFIS systems.
The project is in Phase IV which focuses on the FBI's Electronic Biometric Specification Transmission (EBTS) v10.0 compliance for greater compatibility to NGI 4.
Monthly Update - Courtview continues work to complete the remaining CCH enhancements.
Accomplishments This Reporting Period
NGI Increment 3-EBTS 10.0 Compliance: Complete testing by Cogent 3M of Applicant EBTS v10 updates for certification
Enhancements: Migrate to production - FY2015 CCH final enhancements and GUI revamp/compatibility Complete FY2016 CCH enhancements: o Updatable case numbers on the rap sheet
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o Deletion of an OTN/SID from CCH sends a notification with the OTN/SID & TCN to AFIS to delete the fingerprints
o Added a system count query to Crystal Reports Received outstanding AFIS updates/fixes from Rancho Cordovo for CCH/Ident for the
Archive Document Management
CHILD FATALITY SYSTEM REVIEW PROJECT
Project Description - The Child Fatality Review (CFR) unit requested a database tool for capturing Medical Examiners (ME) data for child related deaths in the State of Georgia. The CFR unit currently has a tool that's utilized for capturing data however, they are requiring enhancements to improve data entry and reporting.
Monthly Update The CRF system developer provided a timeline of one year to complete the new CFR system based on the requirements. The new system will consist of data from the county Coroner/Medical Examiner's Office, current CRF ID database, the Sudden Death in the Young (SDY) data spreadsheet, GBI Medical Examiner's autopsy information and the National Child Death Review System database.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) APPLICATION PROJECT
Project Description - The Customer Relationship Management (CRM) Application Project will provide a single source of historical interaction with GCIC external customers. The application will allow GCIC end users the ability to search, track, and report customer's interactions throughout the GCIC's business units. The application will be cross platform compatible (internet browsers, responsive design for mobile and tablet), requiring login authentication, log history and permission levels for end users, and compliant with GBI's network security policy.
Monthly Update - The Project Manager continues requirements gathering with each of the GCIC business units.
Accomplishments This Reporting Period
Met with GCIC departments to gather requirements
FINANCE AP UPLOAD PROJECT
Project Description - In an effort to improve efficiency in operations, the GBI Accounting Department is seeking to automate the uploading of invoice/payment transactions to TeamWorks thus reducing, if not eliminating, the amount of data entry. The two areas for uploading transactions are the CJCC Victim's Compensation payments and various internal payments. The GBI Accounting Department has secured a contractor for the project and has obtained programming for a macro enabled spreadsheet that meets the State Accounting Office (SAO) flat file requirements (2010) from the GA Soil & Water Conservation Commission. This will serve as the starting point for the contactor in automating the upload of internal payments. The contractor will work with the CJCC to define what is needed to automate the uploading of invoice/payment transactions in their Crime Management Information System.
Monthly Update - Approval of Change Requests to send CJCC upload file separate from internal file for SAO processing, add ability to recall and edit internal entered transactions that have been
16

sent to SAO for processing but failed, and to change the method of storing historical data. Coding for changes completed. Developer is performing system testing.
Accomplishments This Reporting Period
Approved Change Request: o Change Request 001 - to reflect a more efficient method to store data information sent to SAO for processing. o Change Request 002 to send CJCC upload file separate from internal file for SAO processing, and add ability to recall and edit, in the application, internal transactions that have been sent to SAO for processing but failed.
Completed Change Request 001 and 002 by Application Development
FINANCE ACCOUNTS RECEIVABLE (AR) SYSTEM PROJECT
Project Description Finance/Accounting is requesting a replacement of their current Accounts Receivable (AR) system to process fee invoices and payments. The current system is not fulfilling operational needs and should be replaced before the next maintenance renewal period.
Monthly Update Requirements Review meetings continue.
Accomplishments This Reporting Period
Held Requirements Review meetings (1/12, 1/14, 1/20, 1/21, 1/26, 1/27, and 1/28) Scheduled Vendor contract extension meeting for 2/16/16 Drafted Business process workflow diagrams for Create Invoice, Full payment by check,
and Partial payment by check.
GEORGIA SECONDARY METAL RECYCLER (SMR) PROJECT
Project Description - O.C.G.A. 10-1-360.1 and 10-1-353 require that GBI establish and maintain a database of required purchase transaction information from Secondary Metal Recyclers (SMR) that is accessible and searchable by Georgia law enforcement agencies.
Monthly Update - The Georgia Bureau of Investigation (GBI) held a public hearing on January 11, 2016, from 10:00 a.m.- 12:00 Noon for Chapter 92-6 Secondary Metal Recycler (SMR) Database Rules and Regulations. The Georgia Metal Recycling Association provided feedback along with representation from the Georgia Sheriffs' Association. GBI modified and updated the rules and regulations after receiving the public feedback and will present Chapter 92-6 SMR Database Rules and Regulations to the Board of Public Safety for final adoption on February 11, 2016.
GCIC WEB SITES REDESIGN PROJECT
Project Description The Assistant Deputy Director (ADD) of Plans and Program Development has requested the redesign of the Internal and External Georgia Crime Information Center (GCIC) web sites. The ADD and the Web Master have worked collaboratively on changes to portions of the External GCIC Web Site. A Focus Group will be assembled to review and provide feedback on the redesign of both GCIC Web Sites.
17

Monthly Update Project Charter approved. Requirements session scheduled for 2/11/16.
Accomplishments This Reporting Period
Obtained signatures on Project Charter. Created a Revised Change Management Process cross-functional diagram
HUMAN RESOURCES (HR) TIMESHEET PROJECT
Project Description A timesheet system is currently in use by select non-sworn units of the GBI. Enhancements to this application were requested by the GBI Human Resources (HR) department, the business sponsor, and completed by an internal developer within the Application Support Unit. HR requested additional enhancements during the testing phase of the project which will be incorporated as an additional phase; currently Phase I and Phase II have been defined. HR expressed a need for additional future enhancements. A Project Manager was assigned to assist with incorporating the test pilot of Phase I and the defined items of Phase II. The approval and release of Phase I will occur before work begins on Phase II. The Project Manager will work with the assigned project IT developer and HR on completing Phase I and conducting the test pilot prior to beginning Phase II.
Monthly Update Developer continues coding of possible 9-hr workweek solution. 2016 Holidays added to test timesheet.
Accomplishments This Reporting Period
Added 2016 Holidays test timesheet.
NATIONAL INCIDENT-BASED REPORTING SYSTEM (NIBRS) PROJECT
Project Description The GBI is the state repository for Uniform Crime Reporting (UCR) for the state of Georgia. Georgia currently has a summary based reporting system that provides for the collection of crime and offender data. This system also provides data for special reports on homicides, arsons, juveniles, killed/assaulted law enforcement officers and family violence. The National Incident Based Reporting System (NIBRS) collects data on each single incident and arrest for each offense coming to the attention of law enforcement for which specific facts about each crime is collected. Through NIBRS, legislators, municipal planners/administrators, academicians, penologists, sociologists, and the general public will have access to more detailed and accurate crime information than the current summary-based system.
The goal of the GBI is to have the ability to accept NIBRS data electronically from local law enforcement agencies, forward the data to the FBI and maintain a collective UCR/NIBRS relational database at the state level.
Monthly Update - The project team continues to gather requirements for the NIBRS system.
Accomplishments This Reporting Period
Reviewed vendor product presentation on NIBRS repository and reporting Met with FBI and RTI International to discuss:
FBI and RTI working together to implement NIBRS
18

GBI's NIBRS system development/implementation
NON-CRIMINAL JUSTICE (NCJ) WEBSITE REDESIGN BLOG PROJECT
Project Description - The Information Services Non-criminal Justice (NCJ) group requested a NJC blog website to provide information to Non-Criminal Justice Agencies (NCJA). The blog website will be used for on-going communication with NCJA.
Monthly Update - Initial site content set up by Administrators. User Acceptance Testing (UAT) scheduled for 1/27/16 through 2/5/16. Approval of Project Test Plan and Change Requests 001 and 002.
Accomplishments This Reporting Period
Website Manager created an informal reference/user guide for the NCJ Blog administrators.
Held Site Administrator Training on 1/7/16. Obtained Signatures on Project Test Plan and Change Requests.
PROJECT MANAGEMENT STANDARDIZATION PROJECT
Project Description - The project objective is to standardize project management based on the Department of Administrative Services (DOAS) procurement process, Georgia Technology Authority (GTA) outsourcing guidelines and Project Management Institute (PMI) industry processes. A catalog of templates will be created to accompany the developed methodology. A Project Management collaboration tool will also be included in the project review and recommendation. Monthly Update - The project is in the execution phase; revising workflows and templates until approval is received from Sponsor. Gathering needs/wants from the PM Unit Project Managers in order to provide a list of software and/or hardware recommendations for managing projects more efficiently.
Accomplishments This Reporting Period
Reviewed 2 project management applications and presented to Project Sponsor with cost estimates.
APPLICATION DEVELOPMENT Protective Order Registry
Project Description - The current POR database is outdated and the application is no longer supported. In an effort to provide better information sharing for local law enforcement agencies and the National Crime Information Center (NCIC), the Georgia Protective Order Registry (POR) is in need of improving record data quality and expanding database capabilities by replacing the existing application and infrastructure. In addition, the POR system requires greater compatibility with current web service technology. In support of the required changes, GCIC is creating a development environment for the new POR for application programmers/developers and endusers. The development environment will utilize Microsoft's Hype-V virtualization to duplicate the current production environment.
19

Monthly Update - The team continues to meet bi-weekly to discuss the development of the application in the production and development environments. Weekly meetings are held with the technical team and the IBM Project Manager until the production server build is tested and the system is fully operational. The development environment connectivity has been tested and the VM application is being transferred.
Accomplishments This Reporting Period
Established development server connectivity Created application flow diagrams with all relevant ports and protocols for Production
servers IBM completed the Production Server Build; GBI gained access to all 6 servers
ON-LINE TRAINING REQUEST FORM PROJECT
Project Description - The Customer Support Training Unit is working with Application Development on an optimal approach for receiving training requests. Currently, training requests are submitted via email or over the phone. The new process will allow the unit to electronically receive GCIC training request from employees and both criminal and non-criminal justice agencies. A link to the online training will be provided on the GCIC website.
Monthly Update - Decision made that no additional deliverables required. Project Test Plan and Change Request 002 approved. User Acceptance Testing completed. Signatures on UAT History document obtained approving the close of testing and readiness for cutover. Cutover scheduled for 2/1/16.
Accomplishments This Reporting Period
Approved Project Test Plan and Change Request. o Change Request 002 - changes to data export and limiting the selection of potential training dates to business days
Completed User Acceptance Testing. Completed Testing phase
CUSTOMER SUPPORT Training
Project Description - The Customer Support Training group provides training in the area of GCIC programs, GCIC applications, GCIC/FBI compliance and other supported law enforcement training to both criminal and non-criminal justice agencies, municipal, magistrate and probate courts across the State of Georgia. The group extends the option to receive classroom training or training within an e-Learning environment (also known as Computer Based Training - CBT) as both self-paced or via webinars.
Monthly Update - On-going training is provided throughout the State of Georgia.
Accomplishments This Reporting Period
Conducted a CCH classroom training The Total Suspicious Activity Report (SAR) submission was completed by 41 agencies
20

CBT Help Desk completed problem resolutions (answered emails and phone calls from various agencies that utilize the CBT e-learning platform)
CBT Helpdesk extracted 319 CJIS Network Operator certification dates to assist with Portal XL certification dates
Received POST Class identification number for the creation of two training videos to be published in the GCIC eLearning environment. Once the courses are published, students will print their certificate and present to POST for credit.
Conducted 27 customer service visits to various law enforcement agencies Completed 1 Post Audit as a follow up on non-compliance issues discovered during the
CJIS audit.
CUSTOMER SUPPORT Training Plan
Project Description - The Customer Support Training group is undergoing the development of a more comprehensive training plan to include enhancements within both the classroom and online training environment. This project will include an onboarding training plan for new trainers, detailed training sessions for current staff, development of a Terminal Agency Coordinator (TAC) guide, enhancements to the existing training presentations, additional training courses and modules within the eLearning environment and a well define training policy and approach for inperson instructor led training.
Monthly Update - Work continues on the training plan and creating the deliverables to establish guidelines, processes, and procedures regarding instructor lead training.
Accomplishments This Reporting Period
Updates were made to the TAC training guide
APPLICATION DEVELOPMENT Fingerprint Request Certification Application
Project Description - Criminal fingerprints are maintained in the GCIC Image Archive storage system and made available upon requests from various local and out-of-state criminal justice agencies for investigation purposes. Specified arrest fingerprint cards and a certificate or letter are notarized and provided upon completion of each request. Staff independently process the requests and maintain the certificate copies on individual computers which makes it difficult to search and track previously submitted requests. GCIC CCH/Identification Services requested the development of an application to create fingerprint request certificates that allows the flexibility to capture, document and store required information of all requests in one location, while providing the ability to complete an effective search for research and reporting purposes.
Monthly Update - Developer is awaiting feedback for full approval and sign off before putting it into production.
Accomplishments This Reporting Period
User Acceptance Testing is in progress
21

APPLICATION DEVELOPMENT - Fleet Focus Project Description - Fleet Focus is an automotive inventory system purchased from a third party vendor called AssetWorks. The system needed upgrading for hardware and software components. The current system was running on an old operating system that was no longer being supported. We updated both the hardware and software to accommodate the installation of the newer Fleet Focus software. Monthly Update Modifications are being made to the application/program to access the new server. Accomplishments This Reporting Period
Modified program to use new server GCIC NETWORK - RSA Advanced Authentication Project Description - The Federal Bureau of Investigation (FBI) released the Criminal Justice Information Services (CJIS) Security Policy, as approved by the CJIS Advisory Policy Board to provide appropriate controls to protect the full life cycle of Criminal Justice Information (CJI), whether at rest or in transit. The CJIS Security Policy further provides that agencies shall identify information system users and processes acting on behalf of users and authenticate the identities of those users or processes as a prerequisite to allowing access to agency information systems or services. For those agencies that access GCIC/CJIS via the State Portal (SSL/VPN), all AA requirements are satisfied with the successful implementation of Two (2) factor authentication for the SSL VPN connection. Monthly Update Weekly meetings conducted. Accomplishments This Reporting Period
Closed ticket to RSA support Completed training of Network Support personnel Completed server patching
22