Monthly mortgage summary, July 2010

Monthly Mortgage Summary

Georgia Department of Banking & Finance ~ Non-Depository Financial Institutions Division
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Inside this Issue:
NEWS ITEMS DBF Recognizes 2009 2
Employee Award Winners
NDFI Customer 2 Service Stars
ADMINISTRATIVE ITEMS Administrative 3 Actions
License Denials 4
Fines 5
Licenses Approved 5 and Reinstated
Licenses Revoked, 6 Expired, Withdrawn
Contact Information 7

Address Changes
All address changes must now be made through NMLS. If you change your main address on NMLS and the new address will also be your mailing address, please complete the mailing address section on NMLS.
The Department realizes that NMLS instructions say provide the mailing address "if different from main address." However, if your situation matches the one described above, leaving the mailing address blank will cause your previous mailing address to remain on the Department's records. The Department will have no knowledge of the new mailing address unless and until it is called to the Department's attention. The Department expects that a solution to correct this situation will be in place shortly.
REMINDER: Contact Information
The Department's primary means of communication with mortgage licensees/ registrants and with new applicants is via e-mail; therefore, it is critical that e-mail addresses and other contact information listed on the NMLS remain current and accurate.
Each applicant should also be aware that if his or her application is approved, he or she will receive an e-mail from the Department with login instructions for printing the license certificate from the Department's secure website. If your e-mail address is not correct in the NMLS, you will not receive these important instructions.

OFFICE CLOSING
This is a reminder that the Department will be closed on Monday, September 6th for Labor Day.
"Safeguarding Georgia's Financial Services"

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July 2010

DBF Recognizes 2009 Employee Award Winners
During meetings and other events held around the state between May and July, the Department recognized winners of its 2009 Employee Recognition Awards. This annual awards process formally recognizes outstanding employee performance during the previous calendar year. "I think it's essential that we reward and celebrate outstanding performance. The annual awards program is just one of several ways in which we try to showcase excellent service and leadership skills," said Commissioner Rob Braswell.
Within the NDFI Division, the following individuals were recognized:
The Jenny Neville Customer Service Award was presented to Deputy Commissioner for Non-Depository Financial Institutions Rod Carnes. This award is presented to an individual that has made exceptional contributions that exceeded expectations in delivering services to external and/or internal customers.
Supervisory Manager Licensing Janet Anderson was presented with a Gold Medal Award. Gold Medal Award winners are selected each year from a list of nominees for their division or work area. This award is given to individuals who demonstrate one or more of the following criteria: Overall performance has consistently reflected a high level of service, trustworthiness, and respect; works effectively as part of a team to successfully accomplish a task or meet a goal; contributes to a group effort which has a significant impact on Department goals; and accepts responsibility and accountability in helping to advance the Department's mission, vision or goals.

CUSTOMER SERVICE STARS FOR THE MONTH OF JULY
It is the Department's goal to provide excellent customer service by meeting and exceeding the expectations of our customers. Along those lines, we would like to recognize the following individuals for going above and beyond in serving our customers:
Department/Mortgage Section The Department received comments from a customer stating: "This note is to thank the entire Department for the kind, courteous and professional assistance you have provided me since 2002. We are very fortunate in Georgia to have the kind of "State Department" that really works!! I am leaving the industry but I wanted to be sure to let the Department know of my respect for your attention to detail and your professional but kind assistance with every request I have made to many of you over the years."
CONGRATULATIONS AND GREAT JOB TO THIS MONTH'S CUSTOMER SERVICE STARS!!

July 2010
ADMINISTRATIVE ACTIONS

Page 3

Cease and Desist Orders Which Became Final
All American Mortgages of Savannah, Inc., Pooler, GA (license# 21722) - Cease and Desist Order issued 06/28/2010 became final 07/28/2010.
Davis, Joshua Jr., Lithia Springs, GA (license# 17580) - Cease and Desist Order issued 06/04/2010 became final 07/05/2010.
Greenberry Financial Services, Inc., Ladera Ranch, CA (license# 13628) - Cease and Desist Order issued 06/08/2010 became final 07/08/2010.
Hancock, Barry, Duluth, GA (license# 24026) - Cease and Desist Order issued 06/30/2010 became final 07/31/2010.
Kiser, LaTonia Burrow, Duluth, GA (license# 24080) - Cease and Desist Order issued 06/30/2010 became final 07/31/2010.
Liberty Financial Mortgage Group, Inc., Alpharetta, GA (license# 20117) - Cease and Desist Order issued 06/08/2010 became final 07/09/2010.
NGN Financial Services, Inc. dba Atlanta Mortgage Services, Roswell, GA (license# 6334) Cease and Desist Order issued 05/27/2010 became final 07/01/2010.
Optimized Financial Services, Inc., Snellville, GA (license# 21876) - Cease and Desist Order issued 06/29/2010 became final 07/30/2010.
Shadowband Systems, Inc. dba Shadowband Financial, Norcross, GA (license# 23436) - Cease and Desist Order issued 06/21/2010 became final 07/21/2010.

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ADMINISTRATIVE ACTIONS
License Denials

July 2010

July 2010
Fine Information

Page 5

Information regarding fines assessed against a specific licensee for which there is no pending administrative action, is available on an individual licensee basis by submitting a written request to the following e-mail address: dbfmort@dbf.state.ga.us

There were no fines for July 2010.

FINE REASON

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July 2010

Due to the large number of MLO licenses approved during July, a separate document is provided at the following link from the Department's website: http://dbf.georgia.gov/vgn/images/portal/cit_1210/28/18/161778062MLOApprovalsJuly2010.pdf

July 2010
Georgia Department of Banking and Finance
2990 Brandywine Road Suite 200
Atlanta, Georgia 30341-5565
Phone: (770) 986-1136 Fax: (770) 986-1029 or 1655
Email: dbfmort@dbf.state.ga.us
We're on the Web! dbf.georgia.gov

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The Department is the state agency that regulates and examines banks, credit unions, and trust companies chartered by the State. The Department also has regulatory and/or
licensing authority over mortgage brokers/processors, lenders and loan originators, money service businesses, international banking organizations, and bank holding compa-
nies conducting business in Georgia.
Our MISSION is to promote safe, sound, competitive financial services in Georgia through innovative, responsive regulation and supervision.
Our VISION is to be the best financial services industry regulator in the country Progressive. Proactive. Service-Oriented.

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This publication is delivered to interested parties via email and is also available from the Department's website at: http://dbf.georgia.gov under Publications, Mortgage Summary.
If you would like to be added to our distribution list, please send an e-mail to dbfpress@dbf.state.ga.us and indicate your name, e-mail address, and the publication to which you wish to subscribe.