A study of mental health consumers' perceptions of access to and satisfaction with integrated behavioral health care services in Metropolitan Atlanta, 2013

Collection:
Atlanta University and Clark Atlanta University Theses and Dissertations
Title:
A study of mental health consumers' perceptions of access to and satisfaction with integrated behavioral health care services in Metropolitan Atlanta, 2013
Creator:
Wright, Darrin E.
Date of Original:
2010/2019
Subject:
Degrees, Academic
Dissertations, Academic
Location:
United States, Georgia, Fulton County, Atlanta, 33.749, -84.38798
Medium:
theses
dissertations
Type:
Text
Format:
application/pdf
Description:
This study examines mental health consumers' perceptions of access to and satisfaction with integrated behavioral healthcare services in Metropolitan Atlanta. Seventy-five participants (N=75) were selected for this study, utilizing nonprobability convenience sampling. The consumers were current program participants who received services from Mclntosh Community Behavioral Health facility over the past 24 months. The research employed a 34-item, six-point Likert scale survey questionnaire to solicit the perceptions of program participants. Frequency distribution, cross-tabulation and statistical test of Phi (?) and chi square were used to analyze the relationships and statistical significance of relationships between the variables. The findings of the study indicated that the majority of mentally ill program participants (97.3%) believed that they were able to gain access to services and a majority (96.0%) were also satisfied with the services they received. Key Terms: Access, Satisfaction, Behavioral Health and Integrated Behavioral Healthcare.
Date of award: 5/1/2013
Degree type: dissertation
Degree name: Doctor of Philosophy (PhD)
Granting institution: Clark Atlanta University
Department: School of Social Work, Social Work and Public Health
Advisor: Lyle, Richard
Advisor: Waymer, Robert W.
Advisor: Goosby, Joyce M.
Metadata URL:
http://hdl.handle.net/20.500.12322/cau.td:2013_wright_darrin_e
Holding Institution:
Atlanta University Center Robert W. Woodruff Library
Rights:
Rights Statement information

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