- Collection:
- Atlanta University and Clark Atlanta University Theses and Dissertations
- Title:
- An exploratory study of the effectiveness of the bridge family services training orientation, 2002
- Creator:
- Carraway, Raymond
- Date of Original:
- 2002-05-01
- Subject:
- Degrees, Academic
Dissertations, Academic - Location:
- United States, Georgia, Fulton County, Atlanta, 33.749, -84.38798
- Medium:
- theses
- Type:
- Text
- Format:
- application/pdf
- Description:
- The following evaluation examines the effectiveness of the Bridge Family Services orientation program that is required for all new employees. The evaluation addresses the questions: �Does training orientation help new staff members understand the agencies policies and procedures? Does the orientation help new employees understand solution-focused therapy, and how it is used as a therapeutic intervention with clients?� The evaluation takes place at the Bridge Family Services, which is a residential treatment facility for adolescents in Atlanta Georgia. The sample for this study includes three new employee orientation groups from July, August, and September of 2001. These three groups were measured on their understanding of agency policy and procedures regarding agency operations and human resources, solution focused therapy, and their roles and duties within the agency. Data were collected at 4 separate times: 1) before orientation; 2) two weeks after orientation; 3) thirty-days after orientation; and 4) ninety- days after orientation. Between the thirty- and ninety-day intervals, participants were given the opportunity to implement policies and the techniques they learned during the process. The goal of this evaluation was to assess mastery of knowledge and skills during the probationary orientation period. The results of this evaluation were that the orientation was effective in training employees on the utilization of policy and procedures and solution- focused techniques immediately. At thirty and ninety days following, employees had maintained their knowledge but had negative attitudes towards the inclusiveness of the work environment.
- External Identifiers:
- Metadata URL:
- http://hdl.handle.net/20.500.12322/cau.td:2002_carraway_raymond.pdf
- Rights Holder:
- Clark Atlanta University
- Holding Institution:
- Atlanta University Center Robert W. Woodruff Library
- Rights:
-
