- Collection:
- Atlanta University and Clark Atlanta University Theses and Dissertations
- Title:
- Employee assistance program: measurements of effectiveness, 1991
- Creator:
- Chima, Felix Onwubuariri
- Date of Original:
- 1991-12-01
- Subject:
- Degrees, Academic
Dissertations, Academic - Location:
- United States, Georgia, Fulton County, Atlanta, 33.749, -84.38798
- Medium:
- theses
- Type:
- Text
- Format:
- application/pdf
- Description:
- This study examined the effectiveness of XZY County's Employee Assistance Program (EAP), utilizing survey research techniques. The sample consisted of the entire population of XZY County's 22 Employee Assistance Program (EAP) Coordinators. Six perceptional factors were measured: EAP effectiveness, level of managerial commitment to EAP, rating EAP services, management action towards EAP, knowledge of the extent of employee problems, and the impact of the HMO insurance coverage on EAP effectiveness. Research findings indicated that the EAP functioned ineffectively. The level of managerial commitment was found to be inadequate. Employee performance on return to work after use of EAP's services were found to be moderately satisfactory. One of the most significant implications was that the present HMO insurance coverage were inadequate for EAP effectiveness.
- External Identifiers:
- Metadata URL:
- http://hdl.handle.net/20.500.12322/cau.td:1991_chima_felix_o
- Rights Holder:
- Clark Atlanta University
- Holding Institution:
- Atlanta University Center Robert W. Woodruff Library
- Rights:
-
