GA \-\ ~Oo. f' i 5, F(., looo GEORGIA DEPARTMENT OF HUMAN RESOURCES DIVISION OF PUBLIC HEALTH STATE WIC BRANCH Georgia State Plan for Program Operation in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Fiscal Year 2000 (October 1, 1999 to September 30, 2000) Submitted in accordance with USDA Food and Nutrition Service Federal Regulations 246.4(A) - State Plan August 1999 TABLE OF CONTENTS WIC Chapter 1 Chapter 2 I. II. III. Chapter 3 I. II. III . IV. V. Chapter4 Goals and Objective for FFY 2000 .........................................................................I Financial Management ........................................................................................... 12 Program Financial Status ....................................................................................... 13 Letter of Credit....................................................................................................... 17 Local Level Requirements .....................................................................................27 Food Delivery/Management Information Systems ................................................30 Retail Delivery Method..........................................................................................31 Vendor Management..............................................................................................33 Direct Delivery Method .........................................................................................33 Management Information Systems ........................................................................33 Food Package Design.............................................................................................39 Process For Applying to Operate A WIC Clinic ...................................................41 Attachments: Attachment 1 - Participant Characteristic Minimum Data Set (MDS) ..........................................46 Office of Nutrition - Goals and Objectives ....................................................................................57 STATE WIC PLAN-2000 STATE WIC OFFICE CHAPTERl GOALS AND OBJECTIVES STATE WIC OFFICE I . INTRODUCTION The mission of the Department of Human Resources (DHR) is to assist Georgians in achieving their highest levels of health, development, independence and selfsufficiency. The Division of Public Health emphasis is on an integrated service system that assures comprehensive health services in an environment wliich fosters personal dignity and promotes optimal attainment of individual ability. The WIC Program serves as a gateway to comprehensive health services for maternal and child health clients. The purpose of the program is to provide supplemental foods and nutrition education to local agencies at no cost to eligible persons. The program shall serve as an adjunct to good health care during critical times of growth and development, in order to prevent the occurrence of health problems, including drug and other harmful substance abuse and to improve the health status of these persons. The program shall be supplementary to any program under which foods are distributed to needy families. A. FEDERAL FISCAL YEAR 2000 FOOD FUNDS MANAGEMENT OBJECTIVE I: By October 1, 1999, increase or maintain 98% of infants on contracted formula. EVALUATION DESIGN: ' Assess percentage of WIC infants receiving contract, iron fortified formula. Action Steps Activities/Methods 1. Continue statewide policy concerning utilization of sole source milk based infant formula for all well WIC infants. 2. Monitor Concentrate Rebate Compliance Report. 3. Review Trend Analysis of Compliance Report as needed. 4. Educate parents and health care providers on policy. Resources swo SWO, SISOON SIS,OON OON, SWO, SIS, Georgia Chapter American Academy of Pediatrics Milestones On-Going Monthly As Needed On-Going STATE WIC PLAN - 2000 2 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE OBJECTIVE II: By September 30, 2000, review all financial and participant reports that are provided by the automated systems to ensure accuracy. EVALUATION DESIGN: The accuracy will be assessed monthly by comparing projected food costs for each month with the final expenditures for the month (closeout). Action Steps Activities/Methods Resources I. Calculate, review and submit monthly food obligations to DHR for submission to USDA Regional Office. SWO, SIU, Financial Management Unit 2. Maintain monthly table which Financial Management Unit summarizes percentage of accuracy. 3. Monitor the state% of Food Obligations SIU Unit to expenditure. 4. Monitor the vouchers paid by SIU Unit Administrative check. 5 . Change in incidents of CUR Reports SIU Unit Milestones On-Going Monthly Monthly Monthly Monthl STATE WIC PLAN - 2000 3 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE CASELOAD MANAGEMENT OBJECTIVE III: By September 30, 2000, increase the percentage of prenatal WIC participants certified in the first trimester from 54.9 % to 60 %. EVALUATION DESIGN: The quarterly Trimester of Enrollment Report, will be reviewed and the percentage of total prenatal WIC participants certified in the first trimester will be assessed. Activities, Steps, Activities/Methods Resources 1. Assist Local Agencies in developing strategies to Program Management and ensure prenatal participants are enrolled during the Review Unit (PM&R), SWO, first trimester. OON 2. Provide technical assistance to local agencies who have difficulty enrolling prenatal women early in pregnancy . Same as #I 3. Develop public employer and physician awareness SWO, OON Department of campaign concerning WIC Program and use of the Referral Fonn. - Medical Assistance, District Coordinators, Department of Labor, DHR 4. Continue to explore the expansion of WIC Services SWO, OON, DMA, Georgia to community health centers, health maintenance Primary Care Association, organizations, private obstetrician's and to migrant Medical Association of and rural health centers. Georgia, Georgia Academy of Pediatrics, Migrant and Rural Health Association, HMO Affiliates . Milestones On-going On-Going On-Going On-Going STATE WIC PLAN 2000 4 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE QUALITY IMPROVEMENT OBJECTIVE IV: By September 30, 2000, complete compliance investigations on targeted WIC vendors. EVALUATION DESIGN: Comparison of High Risk Vendors designated for investigations and reports of completed investigations will be reviewed and evaluated. Actions Steps Activities/Methods l. Identify 80 High Risk Vendors to be targeted for compliance investigations and/or compliance trainings. 2. Initiate compliance investigations of 80 vendors. 3. Represent State at Vendor Administrative hearings. Resources SWO, Vendor and Quality Improvement staff Same as #1 Same as #1 Milestones On-Going As identified Upon Request OBJECTIVE V: By September 30, 2000, update the Quality Improvement Plan, develop strategies for Quality Improvement and new information which would enhance current regulations. EVALUATION DESIGN: Continue to enhance Quality Improvement guidelines and procedures in addressing potential program abuse. Action Steps Activities/Methods l. Continue to research available resources to evaluate quality improvement strategies. 2. Results to be presented at the Coordinator's meeting and in the Procedures Manual. 3. Provide technical assistance and training regarding implementation of updated plan to local agencies, as needed. Resources SWO, Quality Improvement Unit Same as #1 Quality Improvement Unit, Program Management and Review Unit Milestones On-Going On-Going On-Going STATE WIC PLAN - 2000 5 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE QUALITY IMPROVEMENT OBJECTIVE VI: During FFY 2000, continue to work with appropriate law enforcement agencies to deter clinic fraud and abuse. EVALUATION DESIGN: Compile data from the results of investigation periodically. Action Steps Activities/Method I. Confer with local agency to verify incident. 2. Contact contract bank to obtain vouchers. 3. Contact Georgia Office of Fraud and Abuse. 4. Conduct on-site visit to clinic. Resources Milestones Local Agency Within three (3) days Bank Immediately upon receiving notice of missing vouchers Georgia OHR Office of Fraud and Abuse As Needed Local Agency, District As Needed Office/SWO PROGRAMMATIC ADMINISTRATION OBJECTIVE VII: By September 30, 2000, eleven (11) Local Agencies will have been reviewed to ensure their programmatic compliance with Federal Regulations and State Policies and Procedures. EVALUATION DESIGN: Eleven (11) Local Agency programmatic and financial reviews will be conducted by Sept. 30, 1999. Action Steps Activities/Methods I. Local Agency review schedule for FFY 2000 finalized. 2. Prepare Local Agency reviews/technical assistance reports and submit to Local Agency. 3. Analyze and summarize FFY 2000 Local Agency reviews/technical assistance sessions, flow sheets and submit to Program Directors. 4. Close all FFY 2000 Local Agency reviews. Resources SWO, OON, Local Agencies SWO,OON SWO,OON SWO,OON STATE WIC PLAN - 2000 6 Milestones 5/00 On-going 9/00 10/01/00 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE OBJECTIVES VIII: By August 15, 1999, the Federal Fiscal Year 2000 State Plan and Procedures Manual will be revised as needed and submitted to the USDA Regional WIC Office. EVALUATION DESIGN: The Federal Fiscal Year 2000 State Plan and Procedures Manual will be submitted on time. Action Steps Activities/Methods Resources I. Receive final USDA approval of FFY 2000 State Plan and Procedures Manual. USDA, SWO, OON 2. Print and distribute the Procedures Manual and State Plan to Local Agencies, Clinics and others as requested. DOAS,SWO 3. Develop and distribute Procedures Manual revisions P.M.R.S. Section, (SWO throughout FFY 2000 as necessary. Nutrition Consultant (OON) 4. Mail public hearing materials to Local Agencies. P.M.R.S. Section, (SWO) 5. Mail public comment letters to solicit comments and notify participants and advocacy-groups of statewide regional public hearings. 6. Conduct statewide regional public hearings. 7. SWO units to submit State Plan revisions to the Program Management and Review Unit. 8. Compile and analyze public comments to be included in the FFY 2001 State Plan as appropriate. 9. OON to submit revisions to the FFY 2000 State Plan . P.M.R.S. Section Local Agencies, SWO swo P.M.R.S. (SWO) OON Section Milestones 09/15/99 10/15/99 On-going 2/00 3/00 4/00 6/00 6/00 8/1/00 STATE WIC PLAN - 2000 7 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE OBJECTIVE IX: During FFY 2000, to ensure that immunization assessments are done on children 0-2 years old in each WIC clinic. EVALUATION DESIGN: Conduct Assessments of children 0-2 years old for immunization. Action Steps Activities/Methods Resources Milestones I. Provide technical assistance to local agencies. State Immunization Program & Program Management and Review Unit On-Going 2. Collaborate with State Immunization Program and retrieve data on impact of program collaboration. State Immunization Program, Systems Information Unit, Policy Management and Review Unit Quarterly 3. Work with the Immunization Section to obtain a measure of WIC success based on chart review. PMRU, Immunization Yearly OBJECTIVE X: SYSTEMS INFORMATION MANAGEMENT By April 2000, all districts will be printing Voucher Printed on Demand (VPOD) Vouchers EVALUATION DESIGN: By August 2000, assess the need for Viking to produce voucher for the program WIC/HOST. HOST will be converted first. Action Steps Activities/Methods I. Phase I Pilot: - Southside (HOST) - Catoosa County (HOST) - Clayton County (M&M) - Bowman Family Medical (HOST) Resources Systems Information Unit, EDP Coordinators Milestones July 1999 STATE WIC PLAN - 2000 8 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE 2. Phase 2 WIC/HOST ONLT: - Bibb County - Dalton (DIN 01-2) Systems Information Unit, EDP Coordinators 3. Pilot Evaluation and Report: 4. Phase 3, Part l Implementation: - Waycross (09-2) - Dublin (05-1) - LaGrange (04-0) - Cobb (03-1) 5. Phase 3, Part 2 Implementations: - Rome (01-1) - Macon (05-2) - Augusta (06-0) - Columbus (07-0) 6. Third Quarter Phase 3, Part 3 Implementations: - Bnmswick (09-3) - Savannah (09-1) - Gainesville 902-0) - Gwinnett (03-4) - Albany (08-2) 7. Phase 4 Implementations: - Fulton County (03-2) - Grady (M&l) (12-0) - Athens {I 0-0) 8. Final Evaluation and Report: - Dekalb (03-5) - Valdosta (08-1) Systems Information Unit, Independent Evaluator Systems Information Unit, EDP Coordinators Systems Information Unit, EDP Coordinators Systems Information Unit, EDP Coordinators System Information Unit, EDP Coordinators System Information Unit, Independent Evaluator Sept. 1999 Sept. 1999 Sept. 1999 Oct. 1999 Sept.- Oct 1999 Oct- Nov. 1999 Nov. 1999 Dec. 1999 STATE WIC PLAN - 2000 9 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE VENDOR MANAGEMENT OBJECTIVE XI: During FFY 2000, conduct two (2) retail advisory Board Meetings to ensure Vendor Management procedures are followed. EVALUATION DESIGN: All new policies and procedures will be incorporated into FFY 2000 Vendor materials and State Plan. Action Steps Activities/Methods 1. Reconvene Retailers Advisory Board to discuss WIC Management policies that govern WIC Vendor issues. - 2. Give suggestions and recommendations to SWO, DPH Director and WIC Branch. Resources SWORep. USDA Rep. Retail Assoc. Rep. Wholesalers Chain Store Corp. Office Rep. swo Milestones 11/98, 11/99 & March2000 On-going OBJECTIVE XII: By October 1, 1999, establish process for implementing federal regulations concerning civil money penalties. Action Steps Activities/Methods 1. Incorporate Civil Money Penalty Procedures into the Vendor Handbook, Vendor Agreement and the Sanction System. 2 Develop procedures for collection of Civil Money Penalties. 3. Train all vendors on Civil Money Penalties 4. Implement Civil Money Penalties for Federal Fiscal Year2000 PROGRAM INTERVENTION Resources USDA Regulations, Vendor Unit Staff Quality Improvement Staff Vendor Unit Quality Improvement Unit Vendor Unit or District Staff Vendor Unit Quality Improvement Unit Milestones May 1999 - June 1999 August 1999 September 1999 September 1999 October 1999 STATE WIC PLAN - 2000 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 OBJECTIVE OBJECTIVE XIII: By June 2000, State WIC Office will review all local agencies for compliance with new legislation action steps/activities/methods (identification, residency and income). EVALUATION DESIGN: During FFY 2000, To review all local agencies for compliance with the new legislation (on income, residency and identification). Action Steps Activities/Methods 1. Develop a training to determine problems or needs for taking action. 2. Contact Local Agencies in FFY 1999 to inform them of the site visit. 3. Develop a summary of problems found in the area of the new legislation. 4. Develop a summary of problems found in the area of the new legislation. 5. Train staff in September 2000. Resources Policy Unit Policy Unit Policy Unit Policy Unit Policy Unit Milestones 08/99 06/00 06/00 07/00 09/00 STATE WIC PLAN - 2000 11 STATE WIC OFFICE FEDERAL FISCAL YEAR 2000 CHAPTER2 FINANCIAL MANAGEMENT I. Program Financial Status II. Letter of Credit III. Local Level Requirements CPLAN-2000 STATE WI FFICE FEDERAL FISCAL YEAR 2000 SECTION I - PROGRAM FINANCIAL STATUS A. Financial Management System Swnmary The financial management staff of each local agency, in keeping with State agency requirements, is charged with overseeing and operating the WIC Program budgets and expenditures according to DHR and USDA Food and Nutrition Services (FNS) guidelines and instructions. The local agencies submit a Monthly Income and Expenditure Report to the Public Health grant-in-aid office and the State WIC Office. The state agency staff monitors these reports and comparisons made to approve budgetary amounts. During program reviews, expenditures and supporting documentation are checked to ensure program compliance. B. Time Reporting Random Moment Sample Study