CIT Purpose of Cuban-Haitian Program The goal of this program is to assist the overall Cuban-Haitian population in achieving economic and social selfsufficiency. Services included: Employment skills training and job placement Cuban Haitian Program Assistance in obtaining documents related to employment. Classes and Workshops such as English Language Instruction, Financial Literacy, Computer Literacy There were four organizations that provided comprehensive services for Cuban and Haitian population: 2009-2010 SERVICE ANALYSIS Refugee Resettlement and Immigration Services of Atlanta (RRISA) World Relief ( WR) Lutheran Services of Georgia ( LSG) Catholic Charities of the Archdiocese of Atlanta ( CCA) Funded by the Office of Refugee Resettlement (ORR) In the 2010 contract year, $213,452.50 was allocated for the Cuban-Haitian Program. Graph (1) Allocation of Cuban-Haitian funds per agency $80,000.00 $73,662.00 $70,000.00 $65,212.50 Georgia Department of Human Services $60,000.00 $50,000.00 $40,000.00 $30,000.00 $41,265.50 $33,312.50 Division of Family & Children Services $20,000.00 $10,000.00 $RRISA WR LSG CCA .Refugee Programs Unit Cuban-Haitian Program 1. Employment Services: Employment Services focused on helping recipients of the service become self-sufficient. Employment Services included the following: Pre-placement Services: included needs assessment, job orientation, work plan, resume development, budgeting and job readiness. These services focused on assessing the individuals' needs, goals and skills and preparing them for sustainable employment. Job Placement: contracted agencies worked closely with Georgia Department of Labor and other organizations to secure job placement for clients. The job placement process requires ongoing job development and building relationship with employers. Follow-up services: contracted agencies followed-up with the clients and employers on the 90th day of employment. Graph (2) Approved number of Cuban-Haitian clients to be served by agencies. In the 2010 contract year, there was $59,258.63 allocated for the Employment Services, which constituted 27% of the total ($213,452.50) Cuban-Haitian Program. Page 1 of 4 Graph (3) Allocated funds per agency for Employment Services 22% 16% 20% CCA RRISA LSG WR 42% Table (1) Clients received employment services Employment Services Client served Pre-Placement Services 92 Job Placement 46 Follow-up services 32 2. Immigration Services: Cuban-Haitian clients had large immigration needs. Agencies offered assistance with Applications for Adjustment of Status to Legal Permanent Resident; Application for Naturalization; Obtaining disability waivers; Assistance with application for Employment Authorization Document; Assistance with parole renewals and Assistance with court hearings. All immigration programs had attorneys and/or Board of Immigration Appeals certified staff. Three Contracting agencies provided this service: Catholic Charities Archdioceses of Atlanta Refugee Resettlement and Immigration Services of Atlanta World Relief In the 2010 contract year, there was $92,388.95 allocated for the Immigration Services, this constituted 43% of the total ($213,452.50) funds allocated to the Cuban Haitian Program Performance Outcomes Report revealed that: 100% of the clients served under employment services received pre-placement services 50% of the clients that received Pre-Placement Services were placed on jobs 70% of the clients that were placed in jobs received follow-up services after 90 days. Graph (4) Clients received Employment Services per agency Table (4) Allocated funds for Immigration Services per agency Agency CCA RRISA WR Fund $35,570.45 $ 36,831 $19,987.50 Table (3) Approved number of Cuban-Haitian clients to be served by agencies Agencies Clients CCA RRISA 60 60 WR Total 30 150 Graph (4) Approved number of Cuban-Haitian clients to be served by agencies Cuban-Haitian Program Table (5) Immigration sub services that provided To Cuban-Haitian per agencies Agencies/Immigration CCA RRISA WR Total Services Assistance with 27 2 20 49 LPR/Citizenship Assistance with 33 58 13 104 Employment Authorization/Parole Renewal/Court Hearing Total 60 60 33 153 Page 2 of 4 Performance Outcomes Report revealed that: 49 clients were assisted with LPR/Citizenship which constituted 32% of the total clients provided immigration services. 104 clients were assisted with Employment Authorization/Parole Renewal/Court Hearing. Contracting agencies provided assistance to more clients than initially approved. 3. English Language Instruction Cuban-Haitian clients were taught English to a level that permitted effective communication through listening, speaking, reading and writing. One contracting agency (Catholic Charities of Atlanta) provided multi-level English Language classes. Table (5) Allocated Funds for ELI and clients received ELI Clients Fund 45 $ 17,785 Table (7) Performance Outcome for English Language Instruction Level Percentage Pretest 100% Beginner Literate/Low Beginning Level. 60.71 High Beginning Level 100% High Beginning Level 100% Performance Outcomes Report revealed that: 100% of the students received a pre-test to place them at the appropriate level. 4. Financial Literacy The goal of Financial Literacy Classes is to provide and enhance financial skills in order to prepare clients for self-sufficiency. The financial Literacy Classes were designed to provide education that was relevant and to fill an immediate need. Refugee Resettlement and Immigration Services (RRISA) was the contracting agency to provide Financial Literacy. Topics such as Budgeting, Banking, Saving, Loans, Credit issues, Consumer protection and smart shopping were covered in the sessions. Contracting agency fully translated materials for Cuban clients. An interpreter was used to provide FrenchCreole language access for the Haitian community Table (8) Approved number of Cuban-Haitian clients to be served by RRISA and Allocated Funds for Financial Literacy Clients Fund 20 $12,277 Performance Outcomes Report revealed that: 20 clients were provided Financial Literacy services. 100% of the clients completed Family Budget Sessions. 30% of the clients opened a Checking/Saving Accounts. Graph (7) Performance Outcomes for Financial Literacy 60.71% of the students who pre-tested at the Beginner Literate/Low Beginning Level advanced to the next level. 100% of the students who pre-tested at the High Beginning Level advanced to the next level. 100% of the students who pre-tested at the High Intermediate Level advanced to the next level. Cuban-Haitian Program Page 3 of 4 5. Computer Literacy: Computer Literacy focused on job search and increased the client's ability to secure employment. One contracting agency (LSG) offered classes that were designed with a culturally appropriate curriculum and included material translated in Spanish. An interpreter for Haitian clients was provided. Topics covered: Basic Computer functions, setting up an e-mail account, creating a resume, Online job search, completing online applications, connecting with employer through resume program, and understanding basic Microsoft Excel functions. Table (9) Allocated Funds for Computer Literacy and clients received services Clients 46 Fund $31742.69 Performance Outcomes Report showed that: Recommendation To strengthen the performance of the contractors and make the State of Georgia better able to apply this discretionary grant that ends 09/29/2012. It is strongly recommended to begin providing services in outlaying areas where the Cuban-Haitian communities reside such as Gwinnett County, Dalton, Moultrie and Jonesboro. Sources Analysis was comprised from the following Sources: Quarterly Report of the Contractors Performance/Outcomes for the Contractors Semi-Annual Report 46 clients received computer literacy 100% of clients served established email accounts. 100% of the clients served completed a resume using special Software provided. 100% of clients served conducted online job search. 100% of clients served completed job application. Graph (8) the Performance Outcomes for Computer Literacy Cuban-Haitian Program Page 4 of 4