PERFORMANCE MEASURES REPORT Fiscal Year 2018 Governor's Office of Planning and Budget Table of Contents Forward............................................................................................................................................................. i Court of Appeals................................................................................................................................................1 State Accounting Office..................................................................................................................................... 2 Department of Administrative Services.............................................................................................................4 Department of Agriculture................................................................................................................................ 7 Department of Banking and Finance................................................................................................................. 10 Department of Behavioral Health and Developmental Disabilities................................................................... 11 Department of Community Affairs.................................................................................................................... 15 Department of Community Health....................................................................................................................19 Department of Community Supervision............................................................................................................23 Department of Corrections............................................................................................................................... 25 Department of Defense..................................................................................................................................... 28 Department of Driver Services.......................................................................................................................... 29 Bright from the Start: Georgia Department of Early Care and Learning............................................................31 Department of Economic Development............................................................................................................ 33 Department of Education.................................................................................................................................. 35 Employees' Retirement System of Georgia....................................................................................................... 39 Georgia Forestry Commission........................................................................................................................... 41 Office of the Governor...................................................................................................................................... 42 Department of Human Services........................................................................................................................ 45 Commissioner of Insurance............................................................................................................................... 51 Georgia Bureau of Investigation........................................................................................................................ 52 Department of Juvenile Justice......................................................................................................................... 55 Department of Labor......................................................................................................................................... 56 Department of Natural Resources.....................................................................................................................58 State Board of Pardons and Paroles.................................................................................................................. 61 Georgia Public Defender Council....................................................................................................................... 62 Department of Public Health.............................................................................................................................63 Department of Public Safety............................................................................................................................. 68 Public Service Commission................................................................................................................................ 71 Board of Regents............................................................................................................................................... 72 Department of Revenue.................................................................................................................................... 77 Secretary of State.............................................................................................................................................. 80 Georgia Student Finance Commission...............................................................................................................83 Teachers Retirement System............................................................................................................................. 88 Technical College System of Georgia................................................................................................................. 89 Department of Transportation.......................................................................................................................... 91 Department of Veterans Service....................................................................................................................... 95 State Board of Workers' Compensation............................................................................................................ 97 FY 2018 Performance Measure Report The Office of Planning and Budget publishes performance measures for agencies to accompany the Governor's Budget Report. For the FY 2018 budget cycle, agencies reported actual program performance data for FY 2013 through FY 2016 for workload, efficiency and outcome measures. Measuring performance in these three areas helps state decision makers and agency stakeholders understand how well programs are operating and whether they are achieving their intended outcomes. Measures in this report are organized by both agency and program. During the 2015 legislative session, House Bill 310 was signed into law creating the Department of Community Supervision (DCS). Measures for this agency have been developed, for which data will be collected and reported in future reports. While DCS has been included in this report to display its new measures, no data is currently available due to the recent creation of the agency. The statistics in this report are included as they were entered by the agency or in consultation with the agency. As such, any questions regarding a specific performance measure should be directed to the respective agency. i Court of Appeals Court of Appeals Program Performance Measures: Appellate filings Revenue from Appellate Court fees Average caseload per judge for cases filed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 3,432 3,146 3,226 3,150 $456,421 $422,386 $410,388 $409,726 286 262 269 210 1 State Accounting Office Financial Systems Program Performance Measures: Number of customers/users supported by Human Capital Management Number of customers supported by Financials FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 86,809 87,025 83,149 82,835 54,722 60,494 63,457 66,666 Shared Services Program Performance Measures: Number of agencies participating in Concur Number of travel reimbursements processed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 15 22 36 37 N/A N/A 67,275 108,697 Statewide Accounting and Reporting Program Performance Measures: Days from prior fiscal year end to publish the Comprehensive Annual Financial Report Days from prior fiscal year end to publish the Budgetary Compliance Report FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 181 184 184 192 151 150 142 143 2 State Accounting Office: Attached Agencies Georgia Government Transparency and Campaign Finance Commission Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of complaints received 84 74 66 93 Number of actions initiated by Commission staff 2 0 1 13 Number of cases resolved under 2 years old 26 0 36 49 Number of cases resolved older than 2 years 10 0 27 21 Number of existing cases on July 1 65 149 223 208 Georgia State Board of Accountancy Program Performance Measures: Number of individual CPA renewals processed Number of CPA firm renewals processed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 33 17,842 434 19,021 317 672 752 1,043 3 Department of Administrative Services Certificate of Need Appeal Panel Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of Certificate of Need appeals filed 12 11 7 7 Number of Certificate of Need hearings held 2 5 5 5 Fleet Management Program Performance Measures: Number of active vehicles in the State's fleet (excluding Community Service Boards) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 19,584 18,606 17,825 17,711 Proportion of active state vehicles enrolled in the motor vehicle maintenance program 41.20% 54.10% 58.01% 76.60% Human Resources Administration Program Performance Measures: Number of active, benefit-eligible, executive branch state employees in the Enterprise Resource Planning system FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 68,696 67,993 60,520 59,494 Proportion of eligible state employees enrolled in an employeepaid Flexible Benefit offering 90.40% 91.50% 90.90% 87.50% Proportion of positive evaluations for customer service on Flexible Benefit offerings 91.00% 91.00% 93.00% 86.86% Risk Management Program Performance Measures: Ratio of Risk Trust Fund revenues to expenses Amount of cost avoidance from the settlement of Workers' Compensation claims FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 95.60% 103.50% 107.00% 109.20% $21,900,000 $7,800,000 $10,768,500 $25,500,000 4 Department of Administrative Services State Purchasing Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Amount of state entity spend through the Purchasing Card program $197,404,235 $184,131,136 $184,909,582 $186,264,250 Proportion of state entity Chief Procurement Officers that are certified purchasers Estimated amount of cost savings/avoidance from recently completed new or renewal Statewide Contracts 69.14% 63.98% 76.25% 82.90% $16,685,152 $10,263,808 $6,134,077 $7,987,365 Surplus Property Program Performance Measures: Amount of sales in the State Surplus Property program FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $7,176,431 $5,439,051 $5,626,417 $5,049,812 Proportion of State Surplus Property transactions that are redistributed Amount of funds returned to state entities from sales in the State Surplus Property program 9.30% 8.40% 6.00% 6.90% $5,549,305 $4,191,747 $3,851,445 $3,330,221 5 Department of Administrative Services: Attached Agencies Office of State Administrative Hearings Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of cases filed 45,911 59,712 61,684 50,363 Number of cases per judge 3,782 3,980 5,428 4,379 Average cost per case $85 $78 $74 $111 Office of the State Treasurer Program Performance Measures: Number of transactions in the statewide merchant card contract FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 5,256,926 6,377,373 6,699,109 8,357,718 Amount by which the return on the state general obligation bond portfolio exceeds the return on Georgia Fund 1 in basis points 0.34 0.19 0.31 0.27 6 Department of Agriculture Consumer Protection Program Performance Measures: Number of establishments inspected FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 74,325 150,943 172,280 179,420 Percentage of establishments out of compliance warranting followup inspection Percentage of non-compliant establishments found to be compliant at follow-up inspection Percentage of inspections completed 11.90% 92.00% 99.00% 3.40% 84.56% 95.00% 5.64% 96.82% 94.13% 8.40% 95.08% 96.77% Percentage of companion animal establishments inspected for regulatory compliance 100.00% 77.00% 65.00% 98.00% Departmental Administration Program Performance Measures: Number of licenses issued FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 80,529 71,012 84,183 81,945 Marketing and Promotion Program Performance Measures: Number of Georgia Grown participants FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 232 396 650 942 Percentage of total Farmers Market space leased to vendors 97.00% 92.00% 92.00% 100.00% Number of farmers, retailers, and wholesalers utilizing the Atlanta Farmers Market N/A 28,283 35,329 36,565 7 Department of Agriculture Poultry Veterinary Diagnostic Labs Program Performance Measures: Number of avian influenza tests provided to poultry growers and hobbyists Number of samples submitted to the poultry lab network for diagnostic testing Number of tests performed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 298,917 320,963 346,645 343,164 59,128 57,825 58,951 59,482 1,270,104 1,245,849 1,338,483 1,336,321 8 Department of Agriculture: Attached Agencies Payments to Georgia Agricultural Exposition Authority Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of visitors to the National Fair 445,395 449,885 456,023 501,628 Percentage of total expenditures funded through self-generated funds Gross fair revenues 86.30% 89.50% 89.90% 90.80% $4,671,749 $5,292,790 $5,732,972 $6,459,788 State Soil and Water Conservation Commission Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of agricultural water meters installed 73 73 32 67 Average maintenance/repair cost per agricultural water meter $374.20 $216.58 $133.44 $174.27 Number of citizens educated through district sponsored events 190,510 220,538 384,247 230,580 Number of Georgia Soil and Water Conservation Commission/United States Department of Agriculture watershed dams maintained Number of Georgia Soil and Water Conservation Commission/United States Department of Agriculture watershed dams rehabilitated to meet safe dam criteria and to provide continued flood control 118 124 125 125 15 15 17 18 9 Department of Banking and Finance Departmental Administration Program Performance Measures: Agency turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 17.00% 20.00% 19.00% 14.00% Financial Institution Supervision Program Performance Measures: Average examination turnaround time for bank and credit union examinations (in calendar days) Average report turnaround time for bank and credit union examinations (in calendar days) Number of examinations conducted of state-chartered banks and credit unions Percentage of problem banks that showed improvement at their next examination FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 72 72 72 66 52 54 55 38 183 184 149 121 18.00% 38.00% 24.00% 41.00% Non-Depository Financial Institution Supervision Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of approved licensees 9,322 10,388 11,662 13,543 Number of new applications 3,995 4,731 4,334 5,528 Number of exams completed 217 149 134 132 10 Department of Behavioral Health and Developmental Disabilities Adult Addictive Diseases Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of clients served in community-based detoxification and crisis services 7,704 7,719 8,460 7,374 Number of clients served in community-based treatment and recovery services 32,036 25,797 30,887 37,897 Percentage of clients discharged from crisis or detoxification programs who receive follow-up behavioral health services within 14 days 34.00% 35.00% 33.00% 33.00% Adult Developmental Disabilities Services Program Performance Measures: Persons served in community-based adult developmental disabilities services FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 15,734 14,183 15,668 18,147 Number of Georgia consumers on waiting list for waivers as of June 30 6,773 7,341 8,070 8,574 Adult Forensic Services Program Performance Measures: Number of adult pretrial evaluations completed for superior or state courts Number of outpatient evaluations completed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 2,143 1,991 2,307 2,253 2,028 1,886 2,233 2,181 11 Department of Behavioral Health and Developmental Disabilities Adult Mental Health Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of adult mental health consumers served in state facilities 5,143 3,390 2,164 2,576 Number of adult mental health consumers served in community 106,180 118,327 119,433 122,222 Percentage of homeless individuals in adult community mental health services who obtain stable housing while enrolled in services Percentage of people enrolled in supportive employment who are competitively employed Percentage of Assertive Community Treatment (ACT) clients admitted to psychiatric hospitals 33.00% 17.00% 7.80% 30.00% 44.00% 9.90% 39.21% 24.00% 12.10% 34.00% 27.00% 11.00% Child and Adolescent Developmental Disabilities Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Persons served in community-based child and adolescent developmental disabilities programs 4,238 2,762 4,100 3,218 Child and Adolescent Forensic Services Program Performance Measures: Number of evaluations completed on juveniles in juvenile or superior court FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,225 1,178 1,254 1,306 Percentage of juvenile court evaluations completed within 30 days of receipt of the court order 34.00% 43.00% 41.00% 33.00% 12 Department of Behavioral Health and Developmental Disabilities Child and Adolescent Mental Health Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of youth served by Psychiatric Residential Treatment Facility (PRTF) providers 518 484 184 258 Number of Mental Health Clubhouse Recovery Support Service members 598 663 598 1,047 Number of youth served in community-based services 25,356 29,382 25,356 17,129 Number of clients served in crisis service activity 1,636 1,783 1,473 1,508 Substance Abuse Prevention Program Performance Measures: Number of persons served in community-based prevention programs Percentage of people served by evidence-based programs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 575,000 580,000 658,849 699,393 10.00% 10.00% 10.00% 100.00% Percentage of adults 18-24 who report binge drinking in the past month 18.70% 18.00% 18.00% N/A 13 Behavioral Health and Developmental Disabilities: Attached Agencies Georgia Council on Developmental Disabilities Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Annual student enrollment in Inclusive Post-Secondary Education 19 23 25 67 Sexual Offender Review Board Program Performance Measures: Number of cases completed by each evaluator each month FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 26.7 34.0 28.0 38.0 Number of sexual offender cases leveled/completed 964 1,287 1,012 1,368 Average amount of time it takes to complete each case (in hours) 3.2 3.0 3.5 3.5 14 Department of Community Affairs Building Construction Program Performance Measures: Number of building code clarifications/technical assistance provided to public and private sector customers per consultant Number of building insignias issued FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 810 948 1,080 1,134 3,123 3,638 3,541 3,380 Number of State Minimum Standard Codes reviewed, amended, and adopted by the State 7 8 9 6 Coordinated Planning Program Performance Measures: Percentage of local comprehensive plans and similar reviews completed within designated 30-day timeframe Number of plans reviewed Average number of days to review local comprehensive plans FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 97.00% 87.80% 89.50% 95.60% 237 237 164 181 16.0 19.9 17.7 21.8 Departmental Administration Program Performance Measures: Employee turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual N/A 6.75% 12.86% 16.32% Total value of grants processed $267,849,979 $222,428,861 $219,692,554 $236,717,795 Percentage of IT service requests closed on time (2 business days or less) 98.00% 96.00% 98.00% 95.00% Federal Community and Economic Development Programs Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Amount of private investment leveraged for Appalachian Regional Commission economic development projects $72,555,000 $321,143,057 $223,800,000 $132,318,177 Number of persons who benefit from local government community development activities financed through the state Community Development Block Grant program 31,039 41,993 30,435 63,780 15 Department of Community Affairs Homeownership Programs Program Performance Measures: Number of Georgia Dream First Mortgage loans purchased FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,321 1,344 1,096 1,091 Number of people who receive pre-purchase, post purchase, or foreclosure prevention counseling Georgia Dream foreclosure rates compared to the state's foreclosure rate as measured by the Mortgage Bankers Association of America 6,824 2.14% 7,309 1.38% 8,474 1.30% 9,481 0.91% Regional Services Program Performance Measures: Information distribution/gathering activities for Georgia Housing Search, Project Homeless Count and other programs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 120 144 144 1,886 Rental Housing Programs Program Performance Measures: Number of Georgia residents served FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 4,896 10,898 7,699 11,076 Number of jobs created (based on National Homebuilders model of 1.5 jobs per unit) Number of housing choice vouchers under contract 3,060 14,834 5,540 14,644 3,914 15,043 5,630 15,943 Research and Surveys Program Performance Measures: Percentage of all cities and counties meeting all state reporting requirements Number of local governments and authorities to whom technical accounting/financial technical assistance is made available by phone, email, and onsite Number of city and county Report of Local Government Finances reports and Government Management Indicators surveys processed within 10 business days FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 80.00% 89.00% 89.00% 89.00% 506 590 685 791 824 1,065 1,387 1,534 16 Department of Community Affairs Special Housing Initiatives Program Performance Measures: Number of individuals served by the state's homeless and special needs housing programs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 35,466 26,670 26,722 20,678 State Community Development Programs Program Performance Measures: Net new jobs created in Georgia Main Street/Better Hometown cities FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 2,553 3,583 2,948 3,652 State Economic Development Programs Program Performance Measures: Number of jobs created or retained FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 11,009 8,118 13,415 11,759 Total value of grants and loans awarded $18,646,752 $19,702,225 $80,979,593 $43,551,798 Dollar amount of private investment leverage per grant/loan dollar $78.00 $16.00 $18.00 $42.00 17 Department of Community Affairs: Attached Agencies Payments to Georgia Environmental Finance Authority Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of loans executed 65 62 71 64 Value of loans executed (in millions) $189.36 $223.00 $194.00 $225.00 Community debt service savings realized by utilizing Georgia Environmental Finance Authority's loan program $52,281,831 $71,431,445 $36,055,164 $58,765,223 Payments to Georgia Regional Transportation Authority Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of Xpress riders 2,259,730 2,142,412 2,076,737 1,948,529 Total Xpress passenger fare revenue recovery 33.50% 29.20% 26.10% 22.70% Number of passenger miles traveled on Georgia Regional Transportation Authority Xpress buses Number of vanpool riders 55,724,941 52,832,000 51,200,000 48,051,000 558,309 466,937 414,845 384,395 Payments to OneGeorgia Authority Program Performance Measures: Number of jobs created or retained FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,985 2,179 1,557 3,307 Total value of grants and loans awarded $23,737,150 $13,076,330 $3,734,000 $5,736,685 Dollar amount of private investment leverage per grant/loan dollar $27.00 $19.00 $42.00 $61.00 18 Department of Community Health Health Care Access and Improvement Program Performance Measures: Number of Georgians served by Department of Community Health's safety net programs and grants Number of health care providers who have attested to adopting, implementing, or upgrading certified Electronic Health Record technology in Georgia Healthcare Facility Regulation Program Performance Measures: Percentage of applicable health care facility inspection results posted to the website within 30 days of inspection exit Number of licenses issued FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 37,683 46,694 55,082 131,163 3,023 3,056 3,575 3,975 FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 98.00% 95.00% 89.00% 85.00% 686 763 667 732 Number of annual inspections, excluding complaint inspections 2,444 3,070 3,439 3,103 Number of complaints reported 10,754 10,567 11,325 11,068 Number of complaints that resulted in a site visit 2,459 2,871 2,370 3,394 Number of Certificate of Need applications processed 79 63 52 78 Indigent Care Trust Fund Program Performance Measures: Percentage of Georgia hospitals achieving "deemed" status for Disproportionate Share Hospital (DSH) payments FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 26.00% 23.00% 23.00% 21.00% Percentage of uncompensated care reimbursed through DSH payments 22.00% 21.00% 19.00% 19.00% Percentage of uncompensated care delivered by deemed hospitals 34.00% 36.00% 36.00% 34.00% 19 Department of Community Health Medicaid: Aged, Blind and Disabled Program Performance Measures: Number of Aged, Blind and Disabled enrollees FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 463,566 472,444 483,916 493,363 Cost per member per month for Aged, Blind, and Disabled enrollees $886.20 $832.15 $843.79 $858.07 Percentage of Long Term Care expenditures for Home and Community Based Waiver Services versus institutional expenditures 46.81% 50.86% 47.34% 48.50% Medicaid: Low-Income Medicaid Program Performance Measures: Number of low-income Medicaid enrollees FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,117,595 1,149,890 1,315,355 1,364,076 Cost per member per month for low-income Medicaid enrollees $249.35 $264.29 $252.80 $252.54 PeachCare Program Performance Measures: Percentage of members in Georgia Families 12 months to 19 years who had a visit with a primary care physician (Medicaid and PeachCare) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 87.20% 87.41% 86.85% N/A State Health Benefit Plan Program Performance Measures: Average expense per member per month FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $370.45 $371.19 $365.07 $385.18 Number of active subscribers supporting each retiree subscriber (active to retiree ratio) Percentage of SHBP members accessing any preventive care services 2.2 40.21% 2.0 36.32% 2.0 31.07% 2.0 48.40% 20 Department of Community Health: Attached Agencies Georgia Board for Physician Workforce: Mercer School of Medicine Grant Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of graduates entering core specialties (primary care, family medicine, internal medicine, pediatrics, Ob/Gyn, or general surgery) 66.00% 61.30% 66.66% 66.00% Number of medical students enrolled at Mercer University School of Medicine 400 420 416 432 Georgia Board for Physician Workforce: Morehouse School of Medicine Grant Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of graduates entering core specialties (primary care, family medicine, internal medicine, pediatrics, Ob/Gyn, or general surgery) 69.00% 65.80% 75.00% 70.90% Number of medical students enrolled at Morehouse School of Medicine 236 249 274 294 Georgia Board for Physician Workforce: Physicians for Rural Areas Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of physicians receiving loan repayment 17 18 24 32 Number of students receiving scholarships 25 25 17 10 Percentage of qualified applicants receiving loan repayment award 61.00% 50.00% 86.00% 100.00% Percentage of loan repayment recipients still practicing in rural Georgia N/A 62.00% 60.10% 66.70% 21 Department of Community Health: Attached Agencies Georgia Board for Physician Workforce: Undergraduate Medical Education Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of Georgia residents enrolled in Mercer Medical School 400 420 416 432 Number of Georgia residents enrolled in Morehouse School of Medicine Percentage of Emory Medical School UME graduates entering residency in Georgia Percentage of Mercer Medical School UME graduates entering residency in Georgia Percentage of Morehouse School of Medicine UME graduates entering residency in Georgia 126 31.70% 16.90% 19.20% 138 27.20% 32.90% 18.00% 199 17.50% 30.70% 25.00% 84 23.00% 28.00% 13.00% Georgia Composite Medical Board Program Performance Measures: Number of initial licensure applications processed Number of licensure applications renewals processed Percentage of licenses issued or denied within 90 days of application FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 3,531 4,481 4,652 4,236 21,534 21,369 23,078 23,950 77.60% 75.50% 81.33% 79.00% 22 Department of Community Supervision Field Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of offenders under active supervision (cumulative) N/A N/A N/A N/A Percentage of participants that complete Day Reporting Centers and Day Reporting Centers Lite programming N/A N/A N/A N/A 23 Department of Community Supervision: Attached Agencies Georgia Commission on Family Violence Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of Family Violence Intervention Programs certified in Georgia N/A N/A N/A N/A Percentage of on-site visits of Family Violence Intervention Programs N/A N/A N/A N/A Governor's Office of Transition, Support, and Reentry Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of re-entry contacts made with community resources N/A N/A N/A N/A 24 Department of Corrections County Jail Subsidy Program Performance Measures: Average number of days in county jail attributed to lack of state prison bed space FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 16 5 6 8 Number of incomplete sentencing packets returned to counties for completion 3,404 4,398 3,752 3,249 Number of prisoner sentencing packets processed 31,948 27,202 27,441 29,182 Average Physical Prison Bed Occupancy Rate 91.03% 89.77% 89.46% 92.14% Average number of inmates in county jails pre-adjudication 22,999 23,749 23,056 23,692 Detention Centers Program Performance Measures: Three-year felony reconviction rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 26.80% 25.30% 24.60% 27.10% Number of GED diplomas received while in a detention center 143 95 23 63 Total number of individual detainees sent to a Detention Center 6,659 6,972 7,189 6,724 Average length of stay at a Detention Center in days 107 91 89 84 Food and Farm Operations Program Performance Measures: Cost per day per offender (food only) Percentage of annual food requirement produced through farm Savings across state agencies from commodities produced vs. purchased FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $1.57 $1.57 $1.55 $1.49 41.00% 41.00% 41.00% 42.20% $6,797,359 $6,658,494 $6,817,583 $6,786,838 25 Department of Corrections Health Program Performance Measures: Total daily health cost per inmate, including physical health, mental health, dental care FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $9.44 $9.95 $10.31 $10.28 Number of telemedicine treatment/consultation hours 302 466 246 263 Offender Management Program Performance Measures: Number of admissions FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 19,854 18,805 18,245 18,391 Number of releases 21,309 20,630 17,816 18,131 Average number of days to process inmates into GDC custody from 16 5 6 8 county jails Private Prisons Program Performance Measures: Three-year felony reconviction rate Number of GED diplomas received in private prisons FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 29.90% 29.20% 31.40% 30.10% 200 234 219 240 State Prisons Program Performance Measures: Three-year felony reconviction rate Number of GED diplomas received Number of inmates earning vocational training certificates FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 27.70% 26.80% 27.60% 26.40% 749 605 236 764 3,088 3,663 2,260 3,196 26 Department of Corrections Transition Centers Program Performance Measures: Three-year felony reconviction rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 18.20% 18.70% 19.10% 21.10% 27 Department of Defense Departmental Administration Program Performance Measures: Percentage of payments made electronically FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 58.00% 63.00% 68.00% 69.00% Military Readiness Program Performance Measures: Percentage of successful responses within 24 hours to an "Alert Notice" by the Georgia Emergency Management Agency and the Army/Air National Guard Command Post Average number of guardsmen trained per facility FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 100.00% 100.00% 100.00% 100.00% 220 227 229 184 Number of deployment eligible guardsmen 10,156 10,824 10,950 13,686 Federal dollars received per state dollar invested $14.00 $8.30 $9.00 $5.71 Youth Educational Services Program Performance Measures: Number of at-risk youth graduating from the Youth Challenge Academy Average state cost per cadet FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 850 767 771 797 $3,794 $5,070 $3,799 $3,794 Percentage of Youth Challenge Academy graduates that earn their General Education Diploma Percentage of graduates that meet Department of Defense standard for success 6 months after graduation Percentage of graduates who could not be contacted at 6 months after graduation 82.00% 90.00% 10.00% 58.00% 88.00% 15.00% 39.00% 88.00% 9.00% 41.00% 84.00% 10.00% 28 Department of Driver Services Customer Service Support Program Performance Measures: Percentage of super speeder citations paid FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 76.80% 74.80% 80.00% 76.30% License Issuance Program Performance Measures: Number of Customer Service Center customers served FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 3,672,617 3,767,769 3,413,503 4,261,284 Percentage of Customer Service Center customers served within 30 minutes or less (Target: 95%) Number of License, Commercial Driver's License, Motor Cycle License or Identification Card renewals requested Number of students enrolled in motorcycle safety program classes 62.00% 1,247,815 6,890 62.30% 1,176,662 7,677 94.40% 770,293 6,551 93.60% 1,418,612 5,974 Number of customer calls to the Contact Center 1,514,010 1,237,830 1,831,329 1,583,348 Percentage of customer calls to the Contact Center answered within 3 minutes or less (Target: 85%) Number of citations processed by Records Management 48.00% 250,800 32.40% 246,203 71.66% 217,448 51.35% 245,142 Percentage of citations processed by Records Management within 10 days Percentage of fraud investigations completed within 60 days (Target: 70%) 99.90% 51.00% 97.97% 50.00% 95.00% 55.00% 90.00% 54.74% 29 Department of Driver Services Regulatory Compliance Program Performance Measures: Total number of driver safety programs regulated, e.g. driver training, DUI schools Percentage of regulated programs in compliance FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 845 815 849 876 83.00% 83.30% 85.76% 85.10% Average number of days for regulated programs that are noncompliant to become compliant Number of students enrolled in Online Alcohol and Drug Awareness Programs (EADAP) 9.5 10,764 9.1 11,805 11.5 13,560 11.5 15,107 30 Bright from the Start: Georgia Department of Early Care and Learning Child Care Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of licensed child care learning centers, group day care homes, and family day care homes that are compliant with licensing rules 88.00% 89.00% 94.00% 92.00% Number of licensing, monitoring, technical assistance, and complaint investigation visits to child care learning centers, group day care homes, and family day care homes in order to increase compliance and raise quality 11,800 12,857 14,319 14,432 Percentage of weekly Child Care Subsidy Payments processed electronically 96.00% 99.00% 100.00% 100.00% Nutrition Program Performance Measures: Number of feeding sites for both the Child and Adult Care Food Program and Summer Food Service Program Number of meals served by providers in the Child and Adult Care Food Program and the Summer Food Service Program Percentage of accurately submitted monthly claims reimbursed within 10 days of receipt FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 6,036 5,873 5,174 7,277 80,987,968 83,560,750 85,390,754 86,175,410 98.00% 99.00% 98.40% 99.00% Pre-Kindergarten Program Program Performance Measures: Georgia Pre-Kindergarten program enrollment FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 81,683 81,453 80,430 80,825 Number of children on Pre-Kindergarten waiting list 6,883 6,076 4,468 4,663 Percentage of children rated as "in process" or "proficient" on at least 80% of the WSS Language and Literacy Indicators Percentage of children rated as "in process" or "proficient" on at least 80% of the WSS Mathematics indicators 93.00% 94.00% 95.00% 92.00% 95.40% 93.30% 96.00% 94.10% 31 Bright from the Start: Georgia Department of Early Care and Learning Quality Initiatives Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of compliant licensed early care and education programs that participate in the Quality Rating and Improvement System 1,111 1,295 2,344 2,438 Percentage of INCENTIVES Program participants who increased their education level from the initial credential/degree earned 10.70% 9.60% 16.44% 10.60% Number of children served in the Rising Pre-Kindergarten and Rising Kindergarten Summer Transition Programs 2,060 1,169 1,583 2,636 32 Department of Economic Development Departmental Administration Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Agency turnover rate 18.00% 14.00% 10.60% 13.00% Film, Video, and Music Program Performance Measures: Amount of new direct capital investment into the state (in millions) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $934 $1,400 $1,700 $2,000 Number of new projects initiated 142 158 248 245 Number of work days created by film and television production for Georgians Value of tax credits certified by the Georgia Department of Economic Development 555,243 1,077,718 1,188,371 1,202,256 $274,800,000 $358,980,880 $504,402,595 $606,026,394 Georgia Council for the Arts Program Performance Measures: Number of Georgia Council for the Arts grant awards FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 122 85 80 90 Global Commerce Program Performance Measures: Amount of new direct capital investment into the state (in millions) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $5,850 $4,924 $4,080 $4,170 Number of brokered international transactions 413 373 388 389 Number of companies assisted 1,047 873 724 671 Number of business requests for information or assistance 967 1,188 983 707 33 Department of Economic Development Innovation and Technology Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Amount of new direct capital investment into the state (in millions) $225 $135 $677 $197 Number of new projects initiated 30 35 64 94 Tourism Program Performance Measures: Number of visitors to the Visitor Information Centers Number of unique visitors to the Explore Georgia website Number of impressions per media dollar FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 14,390,683 13,968,533 13,132,123 4,931,909 1,646,000 1,969,769 3,940,393 4,539,657 483,398,524 509,800,253 530,029,568 589,393,220 34 Department of Education Agricultural Education Program Performance Measures: Grades 6-12 student enrollment in Extended Day/Year programs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 35,563 35,804 38,894 41,117 Number of schools providing Extended Day/Year programs 284 287 289 310 Percentage of performance standards met on the Area Teacher program work evaluation 95.00% 96.00% 98.00% 98.00% Charter Schools Program Performance Measures: Number of charter schools Number of charter school petitions reviewed by the Georgia Department of Education Number of students enrolled in charter schools Number of approved charter systems operating FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 108 116 119 115 66 54 38 27 63,389 69,804 75,247 90,875 16 19 28 32 Communities in Schools Program Performance Measures: Number of at-risk students receiving intensive services Graduation rate for students served by Communities In Schools Percentage of school districts with campuses participating in Communities In Schools FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 10,092 10,225 10,580 13,018 86.90% 81.60% 89.50% 88.70% 26.10% 25.60% 22.78% 22.78% 35 Department of Education Curriculum Development Program Performance Measures: Number of resources developed to support implementation of curricular standards (resources include standards, framework components, videos, and remediation support) Number of teachers attending curriculum and instruction training sessions FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 542 1,194 363 978 19,235 23,781 27,078 30,212 Georgia Virtual School Program Performance Measures: Number of courses offered FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 132 144 147 120 Number of enrollments (in half-year segments) 16,538 21,695 24,147 29,193 Percentage of students passing the appropriate End of Course Test for courses that require such a test 87.00% 86.36% N/A 85.92% Information Technology Services Program Performance Measures: Average bandwidth allocated per school expressed in megabits per second FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 3 3 15 100 Percentage of classrooms with internet connection 89.17% 96.67% 99.44% 99.29% Non Quality Basic Education Formula Grants Program Performance Measures: Number of students served in residential treatment facilities FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 748 741 781 796 Average educational cost per student served in a residential treatment facility $5,122 $5,807 $6,504 $6,561 36 Department of Education Quality Basic Education Program Program Performance Measures: Number of FTEs (i.e., students) Statewide high school graduation rate (cohort method) Statewide high school dropout rate Number of students served by the Georgia Special Needs Scholarship Average number of buses operated daily Average number of students transported daily Number of school nurses and school nurse assistants FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,679,589 1,700,688 1,723,663 1,736,628 71.80% 72.60% 78.90% 79.40% 2.60% 2.70% 2.60% 2.70% 3,229 3,371 3,811 4,185 14,932 14,844 14,875 14,854 1,037,493 1,031,676 1,032,258 1,012,690 1,628 1,813 1,699 1,729 Regional Education Service Agencies (RESAs) Program Performance Measures: Number of teachers/ school staff earning Professional Learning Units, through courses and workshops FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 23,067 24,081 29,351 25,728 Number of PLUs earned through RESA courses and workshops 60,007 76,306 83,914 77,630 Number of teachers/ school staff attending other professional learning activities 54,161 60,978 88,636 87,372 State Charter School Commission Administration Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of new charter schools authorized 0 2 7 3 Number of state charter schools closed by the State Charter Schools Commission due to poor academic and/or financial performance Number of charter schools outperforming comparison school districts based on the College and Career Ready Performance Index (CCRPI) and value-added impact scores 0 2 0 1 5 5 4 N/A 37 Department of Education State Schools Program Performance Measures: Number of students enrolled at Atlanta Area School for the Deaf FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 183 184 193 179 Number of students enrolled at Georgia Academy for the Blind 118 115 106 115 Number of students enrolled at Georgia School for the Deaf 110 117 120 101 Technology/Career Education Program Performance Measures: Total student enrollment in grades 6-12 FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 559,943 572,083 577,020 N/A Number of professional development workshops for teachers 252 310 281 N/A Graduation rate for Career, Technology, and Agricultural Education 88.40% 88.90% 94.90% N/A concentrators Testing Program Performance Measures: Number of Georgia Milestones tests administered FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual N/A N/A 4,076,627 4,215,905 Average Georgia Milestones cost per student N/A N/A $6.37 $5.48 Number of students taking AP exams 74,293 80,356 89,936 86,734 Percentage of students statewide who obtained a score of three (3) or higher on advanced placement exams 55.04% 54.00% 55.00% 56.00% 38 Employees' Retirement System of Georgia Deferred Compensation Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of participants 51,527 56,580 59,552 63,037 Total assets under management (in millions) $1,054 $1,208 $1,204 $1,252 Cost per participant $61 $57 $59 $58 Georgia Military Pension Fund Program Performance Measures: Number of retirees and beneficiaries currently receiving benefits FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 739 795 844 915 Total benefit payments made $772,000 $841,000 $896,000 $963,000 New retiree on-time processing rate 89.00% 92.00% 89.00% 79.00% Public School Employees Retirement System Program Performance Measures: Number of retirees and beneficiaries currently receiving benefits FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 15,742 16,434 16,994 17,626 Total benefit payments made (in millions) $55.04 $56.19 $56.97 $57.90 New retiree on-time processing rate 97.00% 98.00% 98.00% 98.00% 39 Employees' Retirement System of Georgia System Administration Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of retirees and beneficiaries currently receiving benefits through the Employees' Retirement System (ERS) Plan 44,546 45,819 47,180 48,449 New retiree on-time processing rate for the ERS Plan 99.70% 99.60% 99.50% 98.10% Number of active enrollees in the ERS Plan as of June 30th 61,554 60,490 60,419 59,766 40 State Forestry Commission Commission Administration Program Performance Measures: Total federal dollars received agency wide FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $9,278,954 $6,657,171 $9,306,162 $12,396,615 Forest Management Program Performance Measures: Number of water quality exams conducted on logging and forestry operations FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,395 1,516 1,689 1,998 Number of acres covered by forest management plans 766,847 537,065 443,377 351,714 Forest Protection Program Performance Measures: Number of acres burned by wildfires Average fire response time (in minutes) Number of online and automated burn permits issued Number of acres per firefighter Dollar value of property destroyed/damaged by forest fires FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 19,718 17,164 14,510 9,970 30 26 27 26 710,390 797,207 754,344 783,255 65,873 66,758 66,758 66,758 $11,938,534 $4,281,106 $5,697,232 $3,163,294 Tree Seedling Nursery Program Performance Measures: Amount of revenue generated through seedling sales FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $922,089 $833,154 $956,454 $1,043,743 Number of seedlings sold 12,263,219 9,388,192 11,829,958 10,622,290 Percentage of seedlings sold as compared to total seedlings grown and available in inventory for sale 90.80% 71.92% 91.75% 79.71% 41 Office of the Governor Governor's Emergency Fund Program Performance Measures: Percentage of GEF used for disaster relief FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 0.05% 33.29% 0.00% 0.00% Percentage of GEF used for contingencies designated to a specific agency 99.90% 66.70% 100.00% 100.00% Governor's Office of Planning and Budget Program Performance Measures: Number of State Agency Strategic Plans reviewed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 68 68 66 67 Number of budget amendments approved 819 696 754 772 Average number of days to process amendments (from submittal to approval) Number of allotments processed 4.8 4.9 5.9 6.5 657 634 612 601 Average number of days to process allotments (from submittal to warrant) 4.0 5.3 5.1 5.0 42 Office of the Governor: Attached Agencies Child Advocate, Office of the Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of child welfare complaints (per calendar year) 367 415 649 700 Emergency Management and Homeland Security Agency, Georgia Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of all requests for state assets and mutual aid assistance handled successfully 100.00% 100.00% 100.00% 100.00% Number of Georgia counties with an approved Annual County Emergency Management Work Plan 157 159 156 158 Number of Certified Emergency Managers trained by the agency 66 84 61 54 Number of days the State Operations Center was open to coordinate state response to disasters or emergencies Number of school safety training programs provided 3 30 14 12 46 103 32 59 Georgia Professional Standards Commission Program Performance Measures: Average processing time for certification cases submitted with all necessary documentation (in days) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 7 10 11 8 Number of certification cases completed 38,877 87,758 85,271 79,912 Number of individuals with an active GaPSC credential 284,388 287,607 292,813 303,844 New ethics complaints received 1,234 1,064 1,289 1,579 Percentage of ethics cases cleared by the Commission voting "no probable cause" after an investigation Percentage of educator preparation program completers who qualify for certification 22.00% 84.00% 22.00% 86.00% 32.00% 90.00% 40.00% 80.00% 43 Office of the Governor: Attached Agencies Office of the State Inspector General Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of complaints received 134 127 109 204 Number of probable cause complaints resulting in an investigation 20 23 27 23 Number of cases concluded with action 8 2 11 14 Value of fraud referred for prosecution $828,373 $6,246,393 $498,963 $10,020,844 Student Achievement, Governor's Office of Program Performance Measures: Average number of days to complete an audit FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 120 112 102 95 Number of elementary and middle schools audited statewide 1,833 1,825 1,811 1,721 Number of elementary and middle schools flagged for testing irregularities Number of Georgia Milestones End-of-Grade Assessments monitored by the state 112 121 104 19 N/A N/A 42 20 44 Department of Human Services Adoptions Services Program Performance Measures: Number of finalized adoptions FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 976 909 762 1,027 Percentage of children exiting foster care for adoption within 24 months of their last removal from home Percentage of adoptions finalized within six months of adoptive placement 40.68% 93.80% 35.00% 86.00% 28.34% 91.00% 28.43% 91.78% After School Care Program Performance Measures: Number of youth who participate in afterschool and summer programs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 25,384 24,766 23,395 21,357 Child Support Services Program Performance Measures: Percentage of current support being paid as ordered (per federal fiscal year) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 61.00% 61.00% 62.27% 62.30% Percentage of families receiving arrears payments (per federal fiscal year) 65.00% 65.00% 64.83% 66.70% Number of active cases (per federal fiscal year) 388,649 395,893 402,951 409,760 Percentage of requests for service that resulted in orders established for case (per federal fiscal year) Total monies collected and redistributed to custodial parents and the state treasury (per federal fiscal year) 87.00% 89.00% 89.57% 89.52% $695,438,660 $761,625,128 $759,854,202 $737,364,369 45 Department of Human Services Child Welfare Services Program Performance Measures: Number of calls received by CPS Intake Communication Center FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 73,042 87,373 147,819 125,662 Number of investigations conducted 27,175 31,559 42,626 50,958 Number of substantiated maltreatment incidents 23,432 25,531 38,252 34,327 Percentage of children seen within 24 hours of the receipt of the report of alleged maltreatment Child Protective Service worker average caseload 53.00% 19.4 51.10% 21.9 68.30% 20.8 87.78% 17.3 Child Protective Service worker turnover rate 24.00% 26.80% 38.92% 32.37% Departmental Administration Program Performance Measures: Number of clients receiving transportation services Number of trips provided by transportation services FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 18,531 15,064 12,743 15,092 2,359,006 2,436,621 2,258,614 2,300,539 Elder Abuse Investigations and Prevention Program Performance Measures: Number of reports of abuse, neglect, or exploitation FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 39,000 43,630 42,352 45,255 Percentage of Adult Protective Services investigations initiated within 10 days Percentage of Adult Protective Services investigations completed within 30 days 91.40% 89.40% 90.60% 88.40% 88.02% 89.33% 92.94% 73.00% 46 Department of Human Services Elder Community Living Services Program Performance Measures: Community Care Service Program clients served FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 13,182 14,145 14,145 9,701 Non-Medicaid Home and Community Based Services clients served 34,005 31,532 29,727 24,404 Average cost per Community Care Service Program client $9,238 $9,031 $11,473 $11,473 Average cost per Non-Medicaid Home and Community Based Services client $1,884 $1,878 $1,863 $1,884 Elder Support Services Program Performance Measures: Number of seniors served meals at senior centers Number of seniors served home delivered meals Number of Money Follows the Person transitions FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 14,505 13,774 13,320 14,808 14,106 12,445 11,989 13,732 340 262 227 204 Federal Eligibility Benefit Services Program Performance Measures: Number of food stamp cases FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 911,760 840,815 850,628 810,670 Out-of-Home Care Program Performance Measures: Number of children in the legal custody of DFCS Percentage of siblings placed together in out-of-home care Percentage of children placed with relatives FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 13,559 14,545 17,011 19,448 26.27% 24.90% 59.90% 66.68% 24.40% 24.20% 21.27% 27.97% 47 Department of Human Services Residential Child Care Licensing Program Performance Measures: Number of new license and renewal applications processed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 279 309 320 313 Percentage of received complaints and incident reports that result in investigations 28.00% 33.30% 21.28% 55.00% Support for Needy Families - Basic Assistance Program Performance Measures: Number of adults receiving cash assistance FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 4,338 3,597 2,707 2,457 Support for Needy Families - Work Assistance Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of single parent households who are in qualified work activities 84.00% 89.89% 85.99% 81.22% 48 Department of Human Services: Attached Agencies Family Connection Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Average dollar leveraged per state appropriated dollar by county collaborative (estimated amount) $4.00 $4.00 $4.00 $4.00 Georgia Vocational Rehabilitation Agency: Business Enterprise Program Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage increase in the number of blind vendors 4.00% 3.00% 1.00% 5.60% Amount collected in total sales $7,804,903 $8,179,695 $8,533,213 $8,325,949 Number of vendors 69 67 66 71 Georgia Vocational Rehabilitation Agency: Disability Adjudication Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of disability benefit determinations found to be correct (Federal Standard: 97%) 97.10% 94.50% 95.80% 96.80% Average number of days to determine claims (Federal Standard: 137 days) 111.3 114.0 117.5 120.5 Number of claims adjudicated 157,140 153,519 143,933 150,233 Georgia Vocational Rehabilitation Agency: Georgia Industries for the Blind Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of blind persons employed by GIB 92 74 57 57 Total revenue generated from products and services $10,219,953 $8,741,813 $7,648,285 $9,617,992 Percentage of total direct labor hours performed by individuals who are legally blind (Federal Minimum Standard: 75%) 91.50% 92.90% 87.30% 77.30% 49 Department of Human Services: Attached Agencies Georgia Vocational Rehabilitation Agency: Roosevelt Warm Springs Medical Hospital Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Average daily cost per hospital patient (in state general funds) $644 $721 $321 $206 Average daily hospital census 26.4 25.1 23.0 27.6 Georgia Vocational Rehabilitation Agency: Vocational Rehabilitation Program Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of residential Vocational Rehabilitation (VR) clients served 223 229 541 568 Average daily cost per student (in state general funds) $53 $114 $82 $77 50 Commissioner of Insurance Enforcement Program Performance Measures: Number of cases closed with actions Fines collected FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 524 144 197 307 $4,445,493 $2,492,703 $1,412,534 $275,506 Fire Safety Program Performance Measures: Number of inspections conducted Percentage of mandated inspections completed (June to June) Number of permits and approvals issued Number of investigations initiated into suspected criminal fires FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 54,487 48,791 46,691 51,518 100.00% 85.00% 100.00% 54.00% 12,041 10,656 9,119 14,384 618 206 482 449 Industrial Loan Program Performance Measures: Number of lenders regulated Percentage of licensees audited per year Percentage of applicants approved FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,031 1,050 1,102 1,083 88.00% 92.00% 96.00% 99.00% 56.00% 88.00% 77.00% 55.00% 51 Georgia Bureau of Investigation Bureau Administration Program Performance Measures: Amount of payments processed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $154,611,776 $149,698,765 $191,711,895 $203,414,662 Criminal Justice Coordinating Council Program Performance Measures: Number of juvenile offenders diverted through juvenile accountability courts FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 89 206 210 336 Criminal Justice Information Services Program Performance Measures: Percentage of criminal history background service requests processed within 24 hours of receipt Percentage of manually reported final disposition data processed within 30 days of receipt Percentage of reported arrest data processed within two hours of receipt FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 98.50% 99.00% 99.00% 99.00% 100.00% 100.00% 100.00% 100.00% 92.00% 93.00% 94.00% 93.00% Forensic Scientific Services Program Performance Measures: Total number of reports released Percentage of reports released in 45 days Number of combined DNA Index System matches Number of child fatalities reviewed (per calendar year) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 95,206 91,961 97,374 91,620 73.00% 79.00% 75.60% 70.70% 941 1,182 1,165 1,188 495 502 503 559 52 Georgia Bureau of Investigation Regional Investigative Services Program Performance Measures: Number of criminal investigations closed Agent turnover rate Value of contraband seized FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 8,595 8,404 9,610 9,068 3.60% 1.71% 2.10% 1.19% $133,489,426 $9,557,931 $40,720,307 $48,569,925 53 Georgia Bureau of Investigation: Attached Agencies Criminal Justice Coordinating Council Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of victims served by grant funded programs 149,080 150,704 111,844 130,570 Total victim compensation paid $19,297,793 $18,010,861 $19,263,310 $17,739,860 Average number of days to process a Georgia Crime Victim Compensation Program application Number of adult offenders served through accountability courts 49 1,829 36 3,040 36 4,521 38 7,443 Adult offender accountability court diversion savings $32,783,459 $35,676,090 $51,336,594 $74,853,172 Number of state-funded accountability courts 99 101 113 126 54 Department of Juvenile Justice Community Services Program Performance Measures: Percentage of DJJ youth days served in Community Services FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 80.70% 80.50% 81.14% 81.85% Percentage of youth with no new offense while under community supervision Daily average of youth supervised by Community Services 85.10% 12,375 86.80% 12,255 83.26% 10,894 87.35% 8,550 Percentage of youth re-offending within one year after completion 50.10% 47.80% 35.97% 28.70% Secure Commitment (YDCs) Program Performance Measures: Number of youth served in YDCs FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,460 1,122 1,066 926 Percentage of long-term youth discharged from commitment that are re-adjudicated or resentenced within one year of release Number of Short-Term Program youth served 33.78% 2,169 23.90% 1,453 26.03% 1,114 24.62% 1,047 Youth Development Campus juvenile corrections officer turnover rate 45.19% 44.95% 51.50% 45.00% Secure Detention (RYDCs) Program Performance Measures: Number of admissions to RYDCs Juvenile Correctional Officer (JCO) attrition rate Number of YDC youth housed in RYDCs Number of youth awaiting community placement FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 14,751 12,376 11,271 10,145 49.60% 38.76% 40.40% 54.30% 211 132 20 92 115 103 80 71 55 Department of Labor Department of Labor Administration Program Performance Measures: Number of payments processed Percentage of payments made electronically Average days to process a payment Agency turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 30,669 29,041 25,537 13,535 22.50% 28.00% 20.80% 43.97% 6.9 8.0 4.2 4.8 17.40% 16.80% 16.80% 10.83% Labor Market Information Program Performance Measures: Rate of responses to the Occupational Employment Statistics Survey of employers (Federal target is 75%) Number of users of the labor market website FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 78.80% 75.60% 75.00% 77.48% 437,839 502,756 562,249 96,000 Unemployment Insurance Program Performance Measures: Percentage of unemployment insurance benefit recipients paid accurately, as determined by a federally-prescribed sample methodology Percentage of new employer accounts for which unemployment insurance obligation is determined within 90 days (Federal Target: 88.7%) Number of employers with a tax liability FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 91.90% 92.10% 92.40% 90.60% 88.90% 89.20% 89.20% 89.10% 207,138 211,460 214,000 228,225 56 Department of Labor Workforce Solutions Program Performance Measures: Percentage of customers retaining employment following services FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 78.00% 77.00% 82.00% 82.50% Percentage of customers obtaining employment following services 50.00% 53.00% 59.00% 63.40% Number of customers served at Career Centers 531,884 407,313 336,064 310,366 Number of job orders received from businesses 62,367 80,559 80,000 116,554 Number of Child Labor Certificates issued to minors 33,316 37,924 38,500 5,656 57 Department of Natural Resources Coastal Resources Program Performance Measures: Number of participants in coastal education programs or outreach events FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 25,161 22,197 26,766 26,249 Average days to process a Coastal Marshlands and Protection Act (CMPA) permit 67 62 79 79 Average days to process a Shore Protection Act (SPA) permit 34 36 55 55 Departmental Administration Program Performance Measures: Amount of grant funding processed Agency turnover rate Percent of vendor transactions processed electronically FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $81,831,635 $93,054,064 $86,413,631 $81,698,177 22.00% 19.00% 10.00% 5.00% 29.00% 40.00% 50.00% 52.00% Environmental Protection Program Performance Measures: Number of air permit applications processed Number of Notice of Violations issued Number of consent orders executed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 741 646 635 671 3,527 3,709 3,401 3,644 936 828 806 1,179 Hazardous Waste Trust Fund Program Performance Measures: Number of sites removed from the Hazardous Site Inventory Dollar amount collected in hazardous waste fees, hazardous substance fees, and civil penalties FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 6 11 14 11 $11,358,798 $11,253,928 $13,451,086 $12,281,829 58 Department of Natural Resources Historic Preservation Program Performance Measures: Number of historic properties in Georgia that are listed in the National Register of Historic Places FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 77,128 79,182 80,866 82,600 Number of historic properties that are being preserved as documented by the use of the Federal Rehabilitation Investment Tax Credit and State Preferential Property Tax Assessment Program for Rehabilitation Historic Property Number of renovation projects reviewed 119 134 129 180 134 336 153 230 Law Enforcement Program Performance Measures: Number of water and land search and rescue cases FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 484 547 458 449 Number of hunting and boating incidents 182 156 152 177 Average number of cases per Ranger 80 88 85 88 Average time to respond and complete an investigation/complaint for hunting and boating incidents (in hours) 30 32 32 34 Parks, Recreation and Historic Sites Program Performance Measures: Number of park, recreation, and historic site visitations Average return on investment of state parks as a whole Number of park passes sold FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 8,986,133 7,498,476 7,924,276 8,357,847 72.00% 75.00% 68.00% 72.00% 656,246 644,643 762,810 802,267 59 Department of Natural Resources Solid Waste Trust Fund Program Performance Measures: Percentage of regulated solid waste facilities operating in compliance with environmental standards Number of new or modified solid waste permits issued FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 87.00% 90.00% 88.00% 93.00% 9 4 5 14 Wildlife Resources Program Performance Measures: Number of dollars generated for Georgia's economy per state appropriated dollar spent on fisheries management and fishing FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $425.00 $382.00 $308.00 $321.59 60 State Board of Pardons and Paroles Board Administration Program Performance Measures: Number of Board clemency votes FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 88,302 76,703 69,200 64,695 Clemency Decisions Program Performance Measures: Number of investigations completed (legal, social, personal history, special interviews, other) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 40,654 39,945 34,516 33,789 Number of inmates released by board action 15,677 16,212 13,520 13,374 Cost avoidance of offenders in the community under supervision versus prison costs for incarceration $408,884,195 $469,175,938 $451,343,348 $450,289,141 Victim Services Program Performance Measures: Number of new people registered in the Georgia Victim Information Program system Number of correspondence sent out to victims FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 2,026 1,989 1,768 1,905 10,517 9,590 8,791 12,270 61 Georgia Public Defender Council Public Defender Council Program Performance Measures: Percentage of clients contacted at least once per month Capital cases per attorney Mental health cases per attorney FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 93.40% 94.00% 85.00% 86.40% N/A 6 6 5 N/A 89 92 96 62 Department of Public Health Adolescent and Adult Health Promotion Program Performance Measures: Number of school systems that adopt the evidence-based, 100% Tobacco Free School policy Number of registered callers to the Georgia Tobacco Quit Line FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 93 98 103 116 14,196 14,103 12,399 15,778 Percentage of initial pap tests provided to individuals who have never or rarely been screened for cervical cancer 31.40% 32.70% 33.30% 31.20% Adult Essential Health Treatment Services Program Performance Measures: Percentage of eligible enrolled patients served by the Cancer State Aid program FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 85.26% 92.00% 92.00% 89.00% Of the 18 public health districts, the number of districts with hospitals that have participation agreements with the Cancer State Aid Program to foster program outreach and access 12 13 13 13 Departmental Administration Program Performance Measures: Number of payments processed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 58,590 55,921 47,479 48,542 Average number of business days to execute a contract 35 35 34 38 Emergency Preparedness/Trauma System Improvement Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Strategic National Stockpile readiness score (1 = Pass; 0 = Did not pass) N/A N/A 1 1 Number of designated trauma centers 26 27 28 30 Average time to process Emergency Medical Services (EMS) medic license applications (in days) Average time to process EMS service license applications (in days) 2 2 2 2 15 12 11 10 63 Department of Public Health Epidemiology Program Performance Measures: Number of cases of reportable diseases submitted (per calendar year) Number of requests delivered by the Online Analytical Statistical Information System (OASIS) (per calendar year) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 6,731 10,746 8,312 N/A 190,143 186,397 219,393 N/A Immunization Program Performance Measures: Number of public and private provider organizations that actively utilize Georgia Registry of Immunization Transactions and Services FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 10,303 10,371 11,677 11,641 Percentage of adolescents who are up-to-date on immunizations required for entry into the 7th grade N/A N/A 90.00% 95.00% Infant and Child Essential Health Treatment Services Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of children receiving services through the Babies Can't Wait program 7,519 8,185 9,207 9,193 Number of children receiving services from the Children's Medical Services program 10,983 8,325 7,313 9,329 Percentage of very low birth weight infants (<1500 grams) delivered at facilities for high-risk deliveries and neonates 77.10% 79.46% 80.35% N/A 64 Department of Public Health Infant and Child Health Promotion Program Performance Measures: Number of newborn screenings performed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 144,681 146,982 150,199 150,153 Average laboratory turnaround time for newborn screening (in days) Amount of laboratory revenue collected for newborn screenings and remitted to Treasury Number of pregnant women, infants, and children served by the Women, Infants, and Children (WIC) program (per federal fiscal year) Percentage of WIC program infants who were ever breastfed (per federal fiscal year) 2.4 2.4 2.3 2.4 $7,191,768 $7,114,733 $6,684,976 $7,054,409 289,524 271,416 264,299 N/A 57.80% 54.29% 49.66% N/A Infectious Disease Control Program Performance Measures: Percentage of refugees that receive initial domestic health screenings within 90 days of their arrival into the U.S. Number of STD cases FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 89.00% 88.00% 94.00% N/A 70,117 65,820 79,445 N/A Inspections and Environmental Hazard Control Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of primary food-born illness risk factor violations cited out of all violations cited 33.30% 23.00% 24.00% 24.00% Number of swimming pool closures 566 958 1,072 1,533 Number of blood lead tests 4,953 4,637 4,666 4,078 Public Health Formula Grants to Counties Program Performance Measures: General grant-in-aid spending per capita FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $8.21 $8.65 $9.13 N/A 65 Department of Public Health Vital Records Program Performance Measures: Number of certificates issued Average number of days to fill a certificate request Amount of revenue collected FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 115,453 118,637 123,079 160,771 32 37 19 10 $2,886,321 $2,843,769 $2,756,025 $2,694,900 66 Department of Public Health: Attached Agencies Brain and Spinal Injury Trust Fund Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of complete applications received 217 216 193 210 Average number of days from application submission to award date 117 69 77 N/A Percentage of total annual budget dedicated to awards 71.80% 73.20% 70.30% 70.74% Georgia Trauma Care Network Commission Program Performance Measures: Number of Emergency Medical Service Regions (out of 10 possible) participating in Trauma System Regionalization activities FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 4 4 4 5 Number of First Responders trained from funding provided by the Commission 317 272 204 372 67 Department of Public Safety Aviation Program Performance Measures: Number of missions flown FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,451 1,622 1,575 1,587 Capitol Police Services Program Performance Measures: Number of security events Number of incidents responded to FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 126 109 43 77 3,251 2,989 2,913 2,741 Field Offices and Services Program Performance Measures: Number of vehicle stops performed Percentage of accident reports completed within 5 days Number of accidents in Georgia worked Percentage of Computer Aided Dispatch (CAD) calls validated Number of Nighthawks DUI stops FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 350,532 430,082 350,053 531,587 89.00% 89.00% 90.29% 90.00% 61,678 66,792 71,509 76,946 93.56% 85.00% 90.00% 93.88% 2,359 3,126 2,783 2,789 Motor Carrier Compliance Program Performance Measures: Number of commercial vehicle inspections Percentage of school buses found to have serious defects as a result of inspections Number of vehicles weighed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 80,869 82,499 72,663 83,357 17.00% 12.00% 11.35% 17.00% 14,259,670 13,050,385 13,142,639 10,514,333 68 Department of Public Safety: Attached Agencies Firefighter Standards and Training Council Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of fire department agency inspections 169 260 131 26 Number of active firefighter positions 30,082 30,418 30,418 30,559 Office of Highway Safety Program Performance Measures: Percentage of safety belt usage per federal fiscal year Percentage of child safety seat usage per federal fiscal year FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 95.50% 97.30% 97.30% N/A 99.40% 99.60% 97.40% N/A Peace Officer Standards and Training Council Program Performance Measures: Percentage of cases resulting in sanctions FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 82.50% 89.10% 81.98% 86.00% Number of cases per investigator 131 186 193 197 Number of certifications awarded 9,177 9,238 9,631 9,274 69 Department of Public Safety: Attached Agencies Public Safety Training Center Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Average cost per law enforcement candidate $3,415.77 $3,425.68 $3,040.90 $3,174.75 Average cost per fire fighter candidate $2,567.34 $2,713.33 $4,284.56 $5,149.04 Number of candidates attending police or fire specialized training 23,023 21,657 23,329 21,097 Number of candidates attending police or fire basic training 1,354 1,275 1,341 1,406 Percentage of candidates graduating from police or fire basic training 76.00% 76.00% 80.00% 79.00% 70 Public Service Commission Commission Administration Program Performance Measures: Agency turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 9.00% 4.00% 7.00% 9.00% Facility Protection Program Performance Measures: Number of pipeline safety inspections FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 489 350 520 449 Number of people trained on Georgia Utility Facility Protection Act requirements Number of Georgia Utility Facility Protection Act inspections per investigator 2,287 823 2,197 600 1,740 470 1,540 401 Utilities Regulation Program Performance Measures: Number of telecommunications, natural gas, and electric complaints resolved by the Public Service Commission Average call wait time (in seconds) Percentage of total calls abandoned Number of orders issued FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 8,159 7,988 7,591 7,343 23 38 60 36 5.66% 6.04% 7.04% 5.50% 1,350 1,413 1,193 1,155 71 Board of Regents Agricultural Experiment Station Program Performance Measures: Value of research funds received FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $26,112,098 $26,635,246 $30,120,955 $33,097,566 Athens/Tifton Vet Laboratories Program Performance Measures: Average cost per test FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $33.30 $35.39 $30.69 $33.38 Number of tests by the diagnostic laboratories for animal health diagnostic and surveillance testing 182,324 166,288 192,360 199,506 Cooperative Extension Service Program Performance Measures: Number of face-to-face client contacts made by Cooperative Extension through educational programs and consultations FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,376,972 1,559,696 1,347,883 1,377,536 Number of client contacts per Cooperative Extension county faculty full-time equivalent 188,114 251,603 128,521 140,445 Number of youth served by Georgia 4-H 184,328 171,693 175,372 172,354 Enterprise Innovation Institute Program Performance Measures: Number of enterprises and/or stakeholders served FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 9,428 9,570 8,771 10,206 Economic impact in dollars generated per state appropriated dollar $207.91 $180.00 $338.40 $298.41 Number of jobs created or saved 25,554 23,059 23,296 16,017 72 Board of Regents Forestry Cooperative Extension Program Performance Measures: Number of service programs for outreach on forestry conservation FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 166 278 378 274 Number of service participants per full-time equivalent faculty 1,282 2,379 2,158 1,939 Forestry Research Program Performance Measures: External sponsored research funds generated FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $9,205,118 $7,495,627 $10,583,396 $7,665,952 Georgia Archives Program Performance Measures: Hours open weekly to the public Number of people served in-person FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 17 34 43 42 6,914 8,418 9,092 8,620 Georgia Tech Research Institute Program Performance Measures: External sponsored research funds generated Estimated total economic impact of Georgia Tech Research Institute's sponsored funded research and activities FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $304,910,068 $363,267,164 $338,164,751 $367,480,410 $719,587,761 $857,310,508 $798,068,812 $867,253,768 Marine Institute Program Performance Measures: Total income from all facility fees and Indirect Cost Recovery FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $153,333 $169,267 $171,868 $215,069 Number of students receiving instructional time at UGAMI 617 785 519 524 Annualized dollars leveraged for the University of Georgia through grants requiring use of UGAMI facilities $1,396,409 $1,526,768 $1,796,642 $2,263,296 73 Board of Regents Marine Resources Extension Center Program Performance Measures: Number of consultations with Marine Extension coastal marine constituents Total dollars generated from new commercial aquaculture operations including hard clams and oysters FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 45,778 59,205 60,427 34,236 $1,728,456 $1,140,283 $1,911,043 $1,728,483 Medical College of Georgia Hospital and Clinics Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Total senior level residency trainees 128 119 112 110 Residency program graduation rate 99.25% 99.16% 99.11% 92.00% Public Libraries Program Performance Measures: Number of circulations in Georgia public libraries FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 39,394,201 39,001,826 37,350,547 36,085,039 Total hours the public uses the Internet at Georgia public libraries 12,662,590 13,224,365 15,016,043 15,153,024 Percentage of target population (those eligible for Library for the Blind and Physically Handicapped services) utilizing GLASS 10.67% 11.20% 9.10% 9.10% Regents Central Office Program Performance Measures: Number of online database searches on GALILEO Number of degree programs approved Number of degree programs terminated FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual N/A 25,202,280 23,014,323 22,023,558 38 21 37 39 48 260 20 39 74 Board of Regents Skidaway Institute of Oceanography Program Performance Measures: Average sponsored dollars generated per state appropriated dollar FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $3.80 $2.57 $3.06 $3.19 Average research dollars generated per faculty member $392,080 $303,564 $380,000 $378,120 Teaching Program Performance Measures: Number of students enrolled at University System of Georgia institutions Total sponsored fund revenue (in millions) System-wide graduation rate System-wide retention rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 314,565 309,469 312,936 318,164 $1,771 $1,700 $1,712 $1,751 61.35% 60.36% 57.70% N/A 78.47% 81.18% 81.50% N/A Veterinary Medicine Experiment Station Program Performance Measures: Total extramural research funding FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $15,549,308 $13,274,797 $14,892,123 $24,060,584 Veterinary Medicine Teaching Hospital Program Performance Measures: Total number of veterinary cases Average net income per case FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 22,575 24,516 26,247 27,472 $50.62 $66.82 $69.81 $23.88 75 Board of Regents: Attached Agencies Payments to Georgia Military College Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Preparatory school graduation rate 94.00% 97.00% 100.00% 100.00% Junior college graduation rate 23.00% 25.00% 25.00% 27.00% Payments to Georgia Public Telecommunications Commission Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of listeners using Georgia Public Broadcasting radio resources weekly 210,600 198,300 221,100 327,200 Number of media assets downloaded/streamed by education users 8,218,248 8,291,441 8,648,339 6,322,186 76 Department of Revenue Forestland Protection Grants Program Performance Measures: Number of jurisdictions reimbursed under the Forestland Protection Act Number of reimbursements Amount of reimbursements FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 131 233 133 134 279 377 262 256 $22,169,471 $40,116,596 $29,072,520 $29,072,351 Industry Regulation Program Performance Measures: Percentage of alcohol inspections in compliance Percentage of tobacco inspections in compliance Number of underage alcohol investigations Number of underage tobacco investigations FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 87.00% 89.00% 89.00% 75.40% 93.00% 90.00% 90.00% 81.57% 4,285 3,673 3,686 3,254 2,311 2,355 2,873 2,616 Local Tax Officials Retirement and FICA Program Performance Measures: Amount of Employee Retirement System benefits paid for local retirement FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $11,365,918 $8,716,466 $10,330,585 $7,777,866 Number of officials and staff participating in Employee Retirement 1,260 1,145 1,036 950 System Amount of FICA paid for local retirement N/A $681,314 $681,314 $681,314 77 Department of Revenue Motor Vehicle Registration and Titling Program Performance Measures: Amount of revenue from motor vehicle registrations (in millions) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $224 $221 $238 $242 Number of motor vehicle registrations processed 8,797,338 8,933,714 9,136,983 9,329,835 Number of motor vehicle registrations renewed online 640,686 702,374 804,200 952,914 Salvage inspections completed statewide 21,271 18,101 21,878 23,105 Revenue Processing Program Performance Measures: Total returns processed Percentage of individual tax returns filed electronically FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 6,250,000 6,536,719 7,488,690 8,037,113 83.00% 82.02% 83.45% 86.04% Tax Compliance Program Performance Measures: Number of telephone calls seeking assistance in the 11 Regional Offices FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 452,723 242,344 157,623 183,248 Number of walk-in taxpayers seeking assistance in the 11 Regional Offices 68,237 35,085 26,167 22,750 Total revenue agent collections $185,104,374 $211,893,481 $409,125,320 $430,173,424 Number of audits completed 48,870 77,966 63,995 64,144 Percentage of audits in compliance 45.00% 46.00% 48.00% 42.00% 78 Department of Revenue Taxpayer Services Program Performance Measures: Number of in-bound calls Percentage of inbound calls answered Average call wait time (in seconds) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 776,201 956,110 906,108 1,118,878 84.00% 72.70% 80.00% 71.50% 180 225 427 566 79 Secretary of State Corporations Program Performance Measures: Number of total corporation filings processed Number of corporations call center calls received Percentage of corporations call center calls abandoned Average speed of corporations call center calls answered (in minutes) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 729,465 742,114 934,404 847,241 318,256 479,489 245,292 252,006 51.00% 31.00% 23.00% 16.00% 15.4 5.0 6.3 4.9 Elections Program Performance Measures: Number of elections Number of registered voters Number of training classes offered through the election officials online certification program Number of elections officials trained through the online certification program FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 528 725 299 517 6,175,037 5,949,652 6,136,218 6,397,189 64 32 42 42 1,464 1,482 1,207 1,156 Investigations Program Performance Measures: Number of completed investigations Number of regular inspections Fines collected FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,087 988 895 819 12,907 11,258 11,334 11,745 $2,664,550 $1,754,200 $1,155,083 $1,190,000 80 Secretary of State Professional Licensing Boards Program Performance Measures: Average number of days to process new applications Number of license renewals processed Number of new applications processed Average speed of PLB call center calls answered (in minutes) Number of PLB call center calls received Percentage of PLB call center calls abandoned FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 93 21 20 18 192,446 207,898 191,881 187,635 56,255 37,220 52,151 53,425 21.3 13.7 1.9 4.4 491,107 760,441 390,042 258,593 44.00% 46.00% 29.00% 16.00% Securities Program Performance Measures: Fines collected Number of securities investigations closed Number of completed examinations of registered investment advisor firms FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $252,016 $190,999 $2,600 $29,022 95 63 19 33 73 73 56 18 81 Secretary of State: Attached Agencies Georgia Commission on the Holocaust Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of visitors to Commission sponsored exhibits 16,212 27,585 16,917 7,640 Number of attendees at Commission events 1,558 4,265 4,489 6,066 Number of students accessing Holocaust educational resource trunks 1,542 1,216 582 1,091 Real Estate Commission Program Performance Measures: Percentage of all completed applications processed within 5 business days of receipt Agency investigations completed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 98.00% 96.00% 98.00% 98.00% 1,659 1,730 1,971 1,646 Dollar amount of judgments paid from Real Estate Recovery Fund $0 $0 $7,932 $0 Dollar amount of Real Estate Recovery Fund education and research contracts awarded Real Estate Recovery Fund balance $310,813 $150,866 $93,423 $113,896 $1,525,096 $1,491,072 $1,526,143 $1,563,598 82 Georgia Student Finance Commission Engineer Scholarship Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of students obtaining forgivable loans 204 238 285 290 Percentage of students repaying loans through service 33.00% 33.00% 32.00% 29.00% Georgia Military College Scholarship Program Performance Measures: Number of students awarded scholarships FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 82 84 78 76 HERO Scholarship Program Performance Measures: Number of students receiving Helping Educate Reservists and their Offspring (HERO) scholarships FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 416 384 387 333 HOPE Administration Program Performance Measures: Number of active registered GAcollege411.org users Number of students and parents met with for postsecondary advising and financial counseling FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 894,524 939,250 794,572 674,874 97,420 112,151 124,974 124,200 HOPE GED Program Performance Measures: Number of students receiving the HOPE GED grant Percentage of issued HOPE GED vouchers redeemed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 3,666 3,510 1,613 872 24.00% 27.00% 53.00% 17.00% 83 Georgia Student Finance Commission HOPE Grant Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of HOPE Grant awards disbursed 136,489 133,167 102,261 74,033 Average dollar amount per HOPE Grant award $527 $549 $537 $569 Number of students receiving the HOPE Grant 85,228 81,318 67,090 48,509 Number of Zell Miller Grant awards disbursed N/A N/A 21,357 25,040 Number of Strategic Industries Workforce Development Grant awards disbursed N/A 9,462 19,894 22,706 HOPE Scholarships - Private Schools Program Performance Measures: Number of awards disbursed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 23,329 22,716 22,590 22,265 Number of private school students receiving the HOPE Scholarship 11,338 11,075 10,927 10,653 Number of private school students receiving the Zell Miller Scholarship 1,662 1,769 1,792 1,990 HOPE Scholarships - Public Schools Program Performance Measures: Number of awards disbursed FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 173,179 171,248 173,789 178,913 Average dollar amount per award $1,748 $1,826 $1,897 $1,954 Number of public school students receiving the HOPE Scholarship 84,298 83,684 84,707 87,070 Number of public school students receiving the Zell Miller Scholarship 12,575 14,031 15,768 17,971 84 Georgia Student Finance Commission Low Interest Loans Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Average dollar amount of loan $6,273 $6,449 $6,874 $4,618 Number of students obtaining Low Interest Loans 3,299 3,324 7,408 5,300 Percentage of students receiving loans who are also eligible to receive the Federal Pell Grant 72.00% 84.00% 68.00% 81.00% Move on When Ready Program Performance Measures: Number of awards disbursed Average dollar amount per award Number of semester credit hours FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 12,474 17,322 24,651 47,809 $802 $775 $775 $1,020 76,490 104,934 145,757 294,166 North Ga. Military Scholarship Grants Program Performance Measures: Number of students awarded scholarship Percentage of students repaying loans through service FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 133 143 158 165 48.00% 62.00% 56.00% 52.00% North Georgia ROTC Grants Program Performance Measures: Number of students receiving the Reserve Officers' Training Corps grant FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 355 386 386 314 Number of students receiving Reserve Officers' Training Corps Grant for Future Officers 123 141 148 163 85 Georgia Student Finance Commission Public Safety Memorial Grant Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of students receiving the Public Safety Memorial Grant 32 27 27 39 Tuition Equalization Grants Program Performance Measures: Average dollar amount per award Number of students receiving the Tuition Equalization Grant FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $301 $302 $305 $384 33,279 31,843 30,226 29,008 86 Georgia Student Finance Commission: Attached Agencies Nonpublic Postsecondary Education Commission Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of authorized colleges and schools that meet prescribed academic and financial standards without remediation 83.00% 82.00% 83.00% 83.00% Total number of schools authorized by NPEC 310 322 310 294 87 Teachers Retirement System Local/Floor COLA Program Performance Measures: Percentage of on-time payments made to retirees Average monthly state-funded payment amount per recipient FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 100.00% 100.00% 100.00% 100.00% $791 $754 $770 $773 System Administration Program Performance Measures: Current number of retirees and beneficiaries receiving benefits New retiree on-time processing rate Total benefit payments made (in millions) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 101,139 108,100 113,066 117,918 85.00% 85.00% 95.50% 97.90% $3,548 $3,764 $3,997 $4,229 88 Technical College System of Georgia Adult Education Program Performance Measures: Number of students served FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 55,747 47,197 44,225 42,940 Percentage of Georgians without a high school credential that were served by TCSG Adult Education programs GED passage rate 4.60% 72.00% 3.90% 75.00% 3.70% 65.10% 3.90% 86.20% Departmental Administration Program Performance Measures: Return on Investment as measured by the economic impact of: Increase in annual earnings of Tech Ed graduates; Increase in annual earnings of GED graduates; Federal and Other Funds generated by technical colleges; Estimated earnings from jobs created and saved by Quick Start (in millions) Number of requests for new reports submitted to the Data Center FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $1,205 $1,171 $1,024 $933 105 88 120 98 State funds per square foot $23.60 $22.95 $23.91 $23.90 Quick Start and Customized Services Program Performance Measures: Number of Quick Start projects delivered FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 133 123 115 106 Number of jobs created in Georgia with the assistance of Quick Start 9,431 6,928 8,509 6,703 Number of individuals successfully trained by Quick Start 60,155 53,316 73,536 45,716 Average support cost per project $16,844 $17,123 $24,002 $15,133 Number of unique companies served through customized business and industry training at technical colleges 2,932 3,172 3,682 4,492 89 Technical College System of Georgia Technical Education Program Performance Measures: Two-year graduation rate of students who are enrolled in an award program with 12 hours and at least one vocational course in their enrollment history Technical education retention rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 61.00% 62.20% 65.90% 70.30% 62.20% 63.30% 64.00% 66.40% Total enrollment in credit programs 151,150 143,658 135,786 133,455 Number of students that graduated in Strategic Industries Workforce Development Grant programs Percentage of total credit hours that are associated with dual enrollment programs N/A 3.00% 3,049 4.10% 9,176 5.70% 14,819 8.50% 90 Department of Transportation Capital Construction Projects Program Performance Measures: Percentage of projects completed on budget (Target: 90%) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 94.49% 94.42% 93.00% 84.85% Metro Atlanta highway morning peak hour speeds (6 a.m. to 10 a.m.) on selected Key Performance Indicator corridors (Target: 40 mph) 39.00 37.30 43.57 36.51 Capital Maintenance Projects Program Performance Measures: Percentage of interstate miles meeting GDOT maintenance standards (Target: 90%) Percentage of state-owned non-interstate road miles meeting GDOT maintenance standards (Target: 90%) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 83.00% 74.00% 80.00% 80.06% 71.00% 73.00% 73.00% 73.40% Construction Administration Program Performance Measures: Percentage of Right of Way (ROW) authorized on schedule per the approved State Transportation Improvement Plan (STIP) as initially approved Percentage of construction authorized on schedule per the approved STIP as initially approved FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 55.00% 58.00% 29.00% 45.00% 75.00% 69.00% 63.00% 59.00% Ratio of the Engineer's Estimate (official estimate) to the award amount 96.00% 96.80% 102.11% 100.41% Data Collection, Compliance and Reporting Program Performance Measures: Percentage of miles in the public road system inventoried (includes all roads) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 71.70% 35.75% 7.92% 26.39% Percentage of reports filed on time that assist in establishing Georgia's federal funding level (Target: 100%) 100.00% 100.00% 100.00% 100.00% 91 Department of Transportation Departmental Administration Program Performance Measures: Number of internal audit findings FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 13 15 62 59 Percentage of those Disadvantaged Business Enterprise (DBE) applications that actually received certification, as compared to the total number of DBE certifications applied for 66.76% 65.07% 70.70% 93.44% Intermodal Program Performance Measures: Percentage of airports meeting state licensing requirements (Target: 95%) Number of transit contracts provided to sub recipients FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 87.00% 85.00% 82.00% 88.00% 279 187 138 134 Number of track miles rehabilitated 26 38 99 84 Percentage of state appropriated funds used to leverage federal matching dollars for airport maintenance and improvement projects Value of state funded grant awards for airport maintenance and improvement projects 88.00% $1,472,174 91.00% $2,178,795 38.00% 29.93% $9,899,954 $13,041,000 Local Maintenance and Improvement Grants Program Performance Measures: Number of projects funded FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 564 567 544 561 Percentage of authorized funds expended 99.68% 98.69% 97.60% 95.87% 92 Department of Transportation Local Road Assistance Administration Program Performance Measures: Percentage of off-system projects in the Statewide Transportation Improvement Program authorized to construction in the year programmed Percentage of local let road and bridge construction projects completed on schedule FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 56.00% 86.00% 70.18% 86.00% 96.00% 75.00% 71.11% 80.77% Number of Locally Administered Projects (LAP) certifications issued each year 10 10 36 27 Planning Program Performance Measures: The number of phases (Preliminary Engineering, Right-of-Way, Construction) programed in the STIP/TIP within the Freight Network FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 151 149 97 212 Routine Maintenance Program Performance Measures: Number of bridge inspections each year FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 7,112 7,735 8,325 8,984 Percentage of state-owned bridges meeting GDOT maintenance standards (85% goal) 86.00% 86.00% 89.00% 88.00% Traffic Management and Control Program Performance Measures: Number of Highway Emergency Response Operator (HERO) motor assists FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 109,880 104,323 105,420 102,977 93 Department of Transportation: Attached Agencies Payments to State Road and Tollway Authority Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Percentage of Guaranteed Revenue Bonds, Reimbursement Revenue Bonds, or Grant Anticipation Revenue Bonds payment schedules reviewed prior to the 1st monthly payment (Target: 100%) 100.00% 100.00% 100.00% 100.00% Number of Guaranteed Revenue Bonds, Reimbursement Revenue Bonds, or Grant Anticipation Revenue Bonds Bond payments made to State Road and Tollway Authority 2 2 2 2 Percentage of Guaranteed Revenue Bonds, Reimbursement Revenue Bonds, or Grant Anticipation Revenue Bonds payments made in accordance with the agreed upon payment schedule 100.00% 100.00% 100.00% 100.00% 94 Department of Veterans Service Administration Program Performance Measures: Number of payments processed Percentage of payments processed electronically Agency turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 2,129 2,200 1,968 2,080 69.00% 70.00% 62.00% 68.00% 9.27% 10.00% 11.00% 15.50% Georgia Veterans Memorial Cemetery Program Performance Measures: Total interments per year State cost per interment Percentage of graves marked timely (Veterans Affairs standard: 95% in 60 days or less) FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 401 342 414 410 $1,209 $1,459 $1,340 $1,612 97.90% 90.90% 100.00% 99.50% Georgia War Veterans Nursing Homes Program Performance Measures: Average daily census - Augusta Average daily census -Milledgeville Cost per veteran patient day - Augusta Cost per veteran patient day - Milledgeville FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 164 156 153 159 225 221 243 246 $175 $191 $207 $205 $191 $195 $206 $208 95 Department of Veterans Service Veterans Benefits Program Performance Measures: Total veterans compensation and pension dollars into Georgia (in millions per calendar year) Number of schools and training establishments approved through the State Approving Agency Number of veterans per Veterans Field Service Office FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual $2,090 $2,482 $3,004 $3,112 1,563 1,624 1,654 1,679 15,220 14,894 14,762 14,755 Number of appeals hearings (per calendar year) 2,826 2,602 2,716 3,090 96 State Board of Workers' Compensation Administer the Workers' Compensation Laws Program Performance Measures: FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual Number of claims received 33,865 39,428 38,803 40,446 Percentage of businesses investigated who were found in noncompliance Percentage of cases disposed of within 60 days of hearing date 8.80% 91.00% 8.50% 90.00% 8.70% 97.00% 9.85% 94.00% Board Administration Program Performance Measures: Number of payments processed Employee turnover rate FY 2013 Actual FY 2014 Actual FY 2015 Actual FY 2016 Actual 1,796 1,626 1,645 1,719 21.00% 16.00% 9.67% 10.48% 97 Governor's O ce of PLANNING AND BUDGET THE STA TE OF GEORGI A #2 CAPITOL SQUARE | ATLANTA, GA 30334 | 404.656.3820 | WWW.OPB.GEORGIA.GOV