2016 Annual Report GEORGIA DEPARTMENT OF COMMUNITY SUPERVISION CONTENTS 1 Letter from Commissioner Michael Nail 2 Our Work DCS Officers Our Supervision 9 By the Numbers 11 Leadership Board & Advisory Council Executive Team Contact Us WE KNOW THAT ONE-SIZE-FITS-ALL WON'T WORK FOR US. WE ALSO CAN'T WAIT AROUND FOR THE FUTURE OF COMMUNITY SUPERVISION TO COME TO US. WE HAVE TO CHASE IT. The first year of DCS's operation was dedicated to building a solid foundation of good agency governance, developing a team of well-trained officers that live our values, and fostering a culture of innovation and pursuit of excellence. In other words, we sought to prepare DCS to do extraordinarily difficult and valuable work excellently, for a long time to come. In the upcoming years, DCS will continue strengthening community supervision in Georgia through an evidence-based, communityfocused, and holistic approach. This endeavor does not have a quick win. It cannot be done alone. And we know that one-size-fits-all won't work for us. We also can't wait around for the future of community supervision to come to us. We have to chase it. Our pursuit of "next" practices will drive transformation in Georgia's community supervision for years to come. Our focus, this year and every year, is to provide opportunities for positive change in the lives of those we serve. I am honored to present this annual report which highlights some of the ways we are doing that now and the future directions we intend to pursue. Sincerely, Michael W. Nail Commissioner OUR WORK Commencing operations on July 1st, 2015 as a part of the executive branch of Georgia's government, the Department of Community Supervision (DCS) is responsible for the effective and efficient supervision of more than 200,000 felony offenders. DCS employs evidence-based practices to hold offenders accountable and reduce the state's recidivism rate. DCS utilizes a holistic approach to offender supervision that involves all facets of the community which includes, but is not limited to: victims and their families, programs for offenders and their families, involvement in community activities, and partnerships with other criminal justice agencies. We also provide offenders the opportunity to make positive changes while in the community by providing individual support, programs, and assistance. HB 310 designated the DCS Board to provide oversight to private and governmental misdemeanor probation entities. While the supervision responsibility of misdemeanor probation cases does not reside with DCS, we do provide the oversight infrastructure needed to ensure the integrity of Georgia's misdemeanor probation system. With the DCS Board and the Board's Advisory Council now in place, our focus has shifted to the development of business processes and quality assurance tools. As a critical next step, we have established a Misdemeanor Probation Oversight Unit within DCS, charged with implementing the rules and regulations promulgated by the Board. OUR MISSION As an integral part of the criminal justice system, we protect and serve all Georgia citizens through effective and efficient offender supervision in our communities, while providing opportunities for successful outcomes. OUR VISION To become the national leader for innovative and progressive community supervision; we will accomplish this by: Embracing best and next evidence-based practices Utilizing an integrated approach to improve offender behavior Effectively coordinating between all concerned stakeholders Ensuring victim's voices are heard and victim rights protected OUR VALUES Accountability Integrity Selfless Service Teamwork Personal and Professional Development georgia department of community supervision 2 WITH THE RIGHT SKILLS, DCS OFFICERS HAVE THE POWER TO TRANSFORM ROUTINE SUPERVISION INTERACTIONS INTO LIFE-CHANGING INTERVENTIONS. 90870 THAT'S WHY WE INVESTED IN,TRAHINOUINRSG DURING OUR FIRST FULL CERTIFIED STAFF YEAR OF OPERATION. 32,670 HOURS Certified staff receive continuous training throughout their DCS careers to maintain P.O.S.T. certification and to ensure officers are best prepared to meet new challenges in community supervision work. NON-CERTIFIED STAFF 2,520 HOURS Non-certified staff receive job-specific training to maximize their contributions to the agency, as well as to develop personal excellence in their professional fields. 3 BASIC TRAINING 55,680 HOURS Of the 196 men and women who began DCS's Basic Community Supervision Officer Training, 174 graduated and were certified as Community Supervision Officers by the Georgia Peace Officer Standards and Training Council in FY 2016. The BCSOT program includes training on supervision techniques, investigation procedures, intervention strategies, Georgia law, policy and procedure, interview skills, physical fitness, arrest procedures, defensive tactics, computer interaction, and firearms qualification. DCS OFFICERS Our Community Supervision Officers shoulder an enormous responsibility to promote positive change in the communities they serve. It is through the work of these individuals that DCS seeks to transform the lives of reentering offenders under our supervision, break cycles of incarceration, and effect greater public safety for Georgia's citizens. DCS CSOS Total Number Average Tenure FY 2016 Starting Salaries 1,167 8 years $32,103.56 NEXT PRACTICE DCS's Enhanced Supervision Program (ESP) is a training program to help our CSOs be agents of change for the offenders they supervise. Traditional officer-offender interactions primarily focus on the officer's responsibility to monitor offenders' compliance, which can create a tone of confrontation. Meanwhile, research shows that the quality of the relationship between the officer and offender and the content of the discussions they have during their interactions are extremely important factors in offenders' chances of success. ESP replaces the traditional, often ineffective model of officer-offender interactions with one designed to facilitate strong, trust-based relationships that encourage offenders to choose positive changes for themselves. In FY 2016, 74 officers received ESP training. In 2017, DCS intends to include ESP as part of Basic Training for all incoming CSOs, and host three additional training sessions for 240 current CSOs, including a Train-the-Trainer intensive course. georgia department of community supervision 4 "UNDERSTANDING THE COMMUNITIES IN WHICH OFFENDERS LIVE IS JUST AS IMPORTANT AS UNDERSTANDING THE OFFENDERS THEMSELVES." FAITH E. LUTZE, PH.D., WASHINGTON STATE UNIVERSITY DCS FOCUSES ON EVIDENCE-BASED SUPERVISION PRACTICES: PLACE-BASED, BALANCED, AND COLLABORATIVE Community supervision is most effective when conducted where people live and work, rather than from an office desk. DCS transitioned to Place-Based Supervision within the first year of operation. Place-Based Supervision is a proactive strategy, similar to community policing, that removes CSOs from the restrictions of offices and a traditional 9-5 work day. Officers are assigned caseloads geographically, deployed to neighborhoods where the people they supervise live and work, and provided with the tools needed to promote positive behavior while holding offenders accountable, from anywhere and at any time. In addition to enabling more effective supervision, Place-Based Supervision has allowed DCS to decrease office square footage by more than 10%, allowing us to more productively allocate resources that would have otherwise gone to maintenance and overhead. 5 OUR SUPERVISION DADE CATOOSA D Conasauga WALKER D FANNIN GILMER UNION TOWNS RABUN Mountain WHITFIELD HABERSHAM Lookout Mountain MURRAY CHATTOOGA GORDON Cherokee FLOYD Rome D BARTOW Appalachian DL PICKENS CHEROKEE Blue Ridge Enotah LUMPKIN DL WHITE HALL DAWSON BellForsyth FORSYTH Northeastern D DL TC STEPHENS BANKS FRANKLIN JACKSON MADISON HART Northern POLK Tallapoosa HARALSON Paulding COBB Cobb PAULDING DODUDGLLoAAuStglalansDtaTC TC D CARROLL COWETA FAYETTE HEARD CLAYTON FULTON DEKALB Clayton GWINNETT Piedmont DL TC Stone Mtn. BARROW DL WALTON Alcovy WeCsOLtACeROKrNDEnEE OGLETHORPE ELBERT WILKES Toombs GREENE NERWoRcTOkOCdKNalDAeLE Flint HENRY MORGAN PUTNAM TALIAFERRO HANCOCK WARREN LINCOLN COLUMBIA DL MCDUFFIE RICHMOND WEST EAST Coweta DL SPALDING Griffin D BUTTS MERIWETHER PIKE LAMAR MONROE Towaliga TC D JASPER JONES Ocmulgee BALDWIN WASHINGTON GLASCOCJEKFFERSON D TC Augusta BURKE TROUP UPSON BIBB WILKINSON DL JENKINS SCREVEN HARRIS TALBOT MUSCOGEE D TC MARION TAYLOR CRAWFORD Macon TC D TWIGGS PEACH Dublin MACON DL BLECKLEY JOHNSON EMANUEL Middle BULLOCH HHOoUSuTsOtNon MONTGOMERY CHATTAHOOCHEE SCHLEY Southwestern DL STEWART WEBSTER SUMTER QUITMAN TERRELL LEE CLAY Pataula RANDOLPH WORTH CALHOUN EARLY Dougherty TC DOUGHERTY BAKER DL TREUTLEN PULASKI DOOLY WILCOX CRISP LAURENS Oconee WHEELER DODGE TELFAIR TOOMBS DL Cordele TURNER BEN HILL DL APPLING JEFF DAVIS COFFEE BACON TIFT IRWIN D BERRIEN WARE CANDLER Ogeechee TC DL TATTNALL EVANS BRYAN EFFICNHGAHTHAMAM Eastern D TC WAYNE LIBERTY LONG Brunswick MCINTOSH COLQUITT Alapaha ATKINSON PIERCE BRANTLEY GLYNN MILLER SEMINOLE DECATUR MITCHELL GRADY THOMAS COOK DL BROOKS LOWNDES LANIER CLINCH D Waycross CHARLTON DL CAMDEN DL South Georgia Southern D TC ECHOLS 2016 Department of Community Supervision W N Judicial Circuits DCS Field Office D Day Reporting Center (DRC) DL Day Reporting Center Lite (DRCL) TC Transitional Center Max-Out Program S E georgia department of community supervision 6 PRE-RELEASE Prison In-Reach Specialists Regional Reentry Counselors Lee State Prison POST-RELEASE Community and Housing Coordinators Community Service Providers Faith-Based Organizations POST-SUPERVISION "I Choose Support" Mentoring Stations of Hope PRISON IN-REACH SPECIALISTS In-Reach Specialists are assigned to Georgia Prisoner Reentry Initiative designated facilities to provide case management services for prisoners. By developing a comprehensive transition plan for returning citizens before they leave prison, In-Reach Specialists help ensure offenders have opportunities to successfully utilize the full breadth of Georgia's reentry services. REGIONAL REENTRY COUNSELORS Like In-Reach Specialists, Regional Reentry Counselors provide case management and transition planning for returning citizens, but they do so at Georgia Department of Corrections facilities throughout the state to provide services to prisoners ineligible for staging prior to their release. LEE STATE PRISON Lee State Prison is piloting a unique program using evidence-based practices to promote cognitive change for prisoners. Currently, 60% of Lee State Prison inmates are enrolled and engage in prosocial activities, such as daily journaling, reentry skill building, and community service projects. COMMUNITY AND HOUSING COORDINATORS A lack of stable housing is a common obstacle to successful reentry. In partnership with the Department of Community Affairs, DCS operates the Reentry Partnership Housing (RPH) program to find housing opportunities for inmates who are scheduled to be released but have no residential options. In FY 2016, RPH helped secure housing for 133 returning citizens. COMMUNITY SERVICE PROVIDERS DCS partners with community-based service providers to assist returning citizens in navigating barriers to successful reentry. In FY 2016, 252 partnering organizations made contact with more than 20,000 returning citizens. FAITH-BASED ORGANIZATIONS DCS is immensely grateful for the work of faith-based organizations. Their irreplaceable efforts create supportive social networks for reentering citizens and help restore families and communities who have suffered the toll of crime and incarceration. 7 OUR SUPERVISION The Reentry Services Unit within DCS (previously known as the Governor's Office of Transition, Support and Reentry) works in concert with the State Board of Pardons and Paroles and the Georgia Department of Corrections to create a consistent and smooth transition continuum for offenders. "I CHOOSE SUPPORT" MENTORING This faith- and community-based mentoring program consists of volunteers who provide support and guidance to returning citizens. In addition to offering positive social support, volunteers help returning citizens navigate the often overwhelming issues of reentry, including finding employment, transportation, and housing. HEALING COMMUNITIES OF GEORGIA: STATIONS OF HOPE The mission of the Healing Communities network is to restore returning citizens, their families, and victims of crime by facilitating needed healing from the destructive effects of crime and incarceration through mercy, forgiveness and facilitating the restoration of right relationships. Stations of Hope are faith-based organizations, dedicated nonprofits, and government agencies that are implementing Healing Communities principles within their communities. Together, Stations of Hope share best practices, support each other, and work collaboratively to advocate for policy reform. THE GEORGIA-PRI FRAMEWORK The Georgia Prisoner Reentry Initiative (GA-PRI) A ROAD MAP 1,40TO0GUIDE is a strategic plan and framework that organizes Georgia's reentry services across many agencies and service providers. The framework guides the development of continuous, effective reentry services from the moment an offender is admitted into the prison system until the offender completes community supervision. The GA-PRI framework also helps focus reentry services on areas with the SERVICE PROVIDERS greatestimpact:transitionaccountabilityplanning, case management, and evidence-based practices for higher-risk returning citizens. Collaborating within the GA-PRI framework, DCS works with a collection of more than 1,400 community and faith-based resource providers to help returning citizens adjust to life post-incarceration and ensure that essential needs, including housing and employment, are met. georgia department of community supervision 8 FY 2016 EXPENDITURES These charts exclude $120.5M in funds that remained at the State Board of Pardons and Paroles and the Department of Corrections in FY 2016 for personal services. These funds have transferred to DCS for FY 2017. They also exclude the Georgia Commission on Family Violence. TOTAL EXPENDITURES: $34,639,482 24+421609B$460,000 $6,578,090 $3,465,007 $5,513,178 $8,273,110 $8,498,966 personal services regular operating motor vehicles equipment computer real estate telecommunications capital outlay contractual services $1,316,738 $264,611 $269,783 256+ 32+ 1+ 0 BYPROGRAM 22,040,580 8,754,923 3,306,319 537,660 administration field services misdemeanor probation reentry services 9 BY FUND SOURCE State Federal Other $33,622,582 $282,314 $734,586 BY THE NUMBERS DCS is committed to tracking performance metrics and data about our work and using this information to gauge our effectiveness and find opportunities to improve. In 2016, we began creating and implementing a data system to collect information. This data system combines tracking capabilities for information previously handled by three separate agencies and is designed to better reflect the mission of DCS. Once in full operation, the system will provide DCS with the ability to comprehensively and accurately track data for felony offenders, DCS programs and initiatives, and services provided by DCS and partner agencies. Metrics will include successful completions, time to fail, treatment program participation, and employment. In addition, DCS monitors internal measures of departmental performance to continuously assess and improve operational efficiency and effectiveness. 224,079 TOTAL # OF OFFENDERS UNDER RESPONSIBILITY OF DCS georgia department of community supervision 10 The DCS Board provides critical guidance and oversight to ensure we are acting in the best interests of Georgia's citizens and towards our long-term goals. Our Board members' diverse backgrounds bring a vast amount of experience and knowledge to our organization. BOARD Terry Barnard Chairman, Georgia State Board of Pardons and Paroles Sonja Fillingame City Manager of Union City James Mills Vice-Chairman, Georgia State Board of Pardons and Paroles Bobby Cagle Director, Georgia Division of Family and Children Services Judy Fitzgerald Commissioner, Georgia Department of Behavioral Health and Developmental Disabilities Avery Niles Commissioner, Georgia Department of Juvenile Justice Greg Dozier DCS Board Chairman Commissioner, Georgia Department of Corrections Kevin Little Chairman, Walton County Board of Commissioners Steve Page Director, Georgia Probation Management Michael Terrell Chief, Coweta County State Court Sheriff Mike Yeager Sheriff of Coweta County ADVISORY COUNCIL The DCS Advisory Council is composed of practitioners appointed by the governor and court councils representing every level of the state's justice system. Their valuable insights help guide the Board and DCS. Judge Neal Dettmering Judge John Ott Judge James Thurman Judge Chase Daughtrey Judge W. Allen Wigington Tim Donovan Shonda Gilkey Lon Kemeness 10 State Court Superior Court Municipal Court Probate Court Magistrate Court Private Probation Public Probation Criminal Defense Attorney Michael Nail Commissioner Scott Maurer Assistant Commissioner David Morrison Field Operations Director Phil Sellers Chief Information Officer LEADERSHIP Our executive leadership team sets the strategic direction of our agency and drives the innovation, passion, and focus that undergird our daily work. Our leaders are proven veterans in the fields of criminal justice and public administration. Sandra Thomas Executive Operations Director Mike Kraft Court/Board/Field Services Director Robert Orange Chief Financial Officer DCS LEADERS RECEIVED NATIONAL HONORS FROM THE AMERICAN PROBATION AND PAROLE ASSOCIATION WALTER DUNBAR MEMORIAL PRESENTED TO COMMISSIONER MICHAEL NAIL The Walter Dunbar Memorial Award is APPA's practitioner award recognizing significant contributions by a practicing or retired professional in the field of probation and/or parole. The award honors individuals who have achieved national presence and influence and have provided a significant contribution to APPA over the course of their careers. APPA MEMBER OF THE YEAR AWARD PRESENTED TO COURT/BOARD/FIELD SERVICES DIRECTOR MIKE KRAFT APPA's Member of the Year Award recognizes the work and energy of a worthy APPA member who has provided significant contributions to the organization through the promotion of the mission and vision of APPA. georgia department of community supervision 11 Contact Us Office of Public Affairs: 470-755-4358 or public.affairs@dcs.ga.gov 2 MLK Jr Dr SE Ste 866 E Atlanta, GA 30334 DCS.GEORGIA.GOV facebook.com/GeorgiaDCS twitter.com/GeorgiaDCS 12 DCS employs evidence-based practices to hold offenders accountable and reduce the state's recidivism rate. We utilize a holistic approach to offender supervision that involves all facets of the community which includes, but is not limited to: victims and their families, programs for offenders and their families, involvement in community activities and partnerships with other criminal justice agencies. We also provide offenders the opportunity to make positive changes while in the community by providing individual support, programs and assistance. 13 GEORGIA DEPARTMENT OF COMMUNITY SUPERVISION dcs.georgia.gov