Georgia Transit Programs Fact Book 2004 Edition Georgia Department of Transportation Office of Intermodal Programs ACKNOWLEDGMENTS The Georgia Department of Transportation wishes to express its sincere appreciation to those transit managers, transit planners, state and local officials who provided assistance during the preparation of this document. NOTICE This report is the product of a study financed in part by the Federal Transit Administration, United States Department of Transportation. The contents of this report reflect the views of the Georgia Department of Transportation, which is responsible for the facts and accuracy of the data presented herein. The contents do not necessarily reflect the official views or policy of the U.S. Department of Transportation Georgia Transit Year 2004 Fact Book Georgia Department of Transportation Office of Intermodal Programs Transit Office TABLE OF CONTENTS Page Introduction 1 Urban Transit Operations 3 Transit Agency Summaries (FY 2003) 4 Albany Transit System (ATS) 4 Athens Transit System (ATS) 5 Augusta Public Transit (APT) 6 Chatham Area Transit Authority (CAT) 7 Clayton County Transit (C-TRAN) 8 Cobb Community Transit (CCT) 9 Columbus Transit System (METRA) 10 Douglas County Rideshare 11 Gwinnett County Transit 12 Hall Area Transit (HAT) 13 Macon-Bibb County Transit Authority (MBTA) 14 Metropolitan Atlanta Rapid Transit Authority (MARTA) 15 Rome Transit Department (RTD) 16 Paratransit Operations 40 Rural Public Transportation Program 41 Georgia Park and Ride Lot Program 44 Rail Passenger Program 52 LIST OF TABLES Page Georgia Urban Transit Summary 17 Unlinked Trips for Georgia Transit Systems 18 Total Operating Expense for Georgia Transit Systems 20 Total Operating Revenue for Georgia Transit Systems 23 Operating Ratio for Georgia Transit Systems 24 Total Revenue Vehicle Miles for Georgia Transit Systems 27 Total Revenue Vehicle Hours for Georgia Transit Systems 30 Total Revenue Vehicles for Georgia Transit Systems 33 Motor Fuel Consumption for Georgia Transit Systems 34 Georgia Revenue Bus Inventory 35 Age of Fleet Summary 39 Service Area Population Characteristics for Rural Public Transportation Systems 42 Rural Public Transportation Program Summary 43 FY 2003 Park and Ride Lots for Georgia DOT 45 Amtrak Passenger Counts for Georgia 52 Total Rail Passengers in Georgia 53 Intercity Bus Data 56 LIST OF FIGURES Figure Number Page 1 Urban Transit Systems 2 2 Annual Transit Ridership 19 3 Annual Operating Expense 21 4 Annual Expense Per Passenger 22 5 Annual Operating Revenue 25 6 Annual Operating Ratio 26 7 Annual Expense Per Mile 28 8 Annual Expense Per Hour 29 9 Annual Passengers Per Hour 31 10 Annual Passenger Trips Per Mile 32 11 Rural Public Transportation Systems 41 12 Park and Ride Lots 44 13 Distribution of Rail Passengers (FY 2003) 54 INTRODUCTION The Georgia Transit Data Fact Book is published annually by the Georgia Department of Transportation. The current edition summarizes the FY 2003 operations data for the 13 urban public transit systems and the 96 rural public transit systems in the State. We have also included other related activities including parking and ride lot program, rail passenger program and the intercity bus program. The Fact Book is published primarily to provide information about the performance of Georgia public transportation programs during the preceding fiscal year. The publication receives wide distribution to local and state officials, planners, researchers and other organizations that use the document as a reference for public transportation activity in our state. The operations data compiled in this report for urban and rural systems was obtained from a variety of sources including an annual survey of transit systems, operating reports, and on-board surveys conducted by the Department. The Atlanta area system (MARTA) and Cobb Community Transit (CCT) conduct their own surveys. Data for the Douglas County Rideshare Program, rural public transportation systems, the park and ride lot program, and the rail passenger services is collected throughout the year. In order to address the need to improve efficiency, facilitate decision making and protect the State's investment in transit, the Department implemented the Management Information System (MIS) based on the Federal Transit Administration's (FTA) National Transit Database. This MIS has resulted in the development of additional tools for analyzing cost efficiency, cost and service effectiveness as well as service supplied and consumed. Please send any comments or questions to: Georgia Department of Transportation Office of Intermodal Programs 276 Memorial Drive, SW Atlanta, Georgia 30303-3743 Attention: Steve Kish Phone: (404) 651-9210 Fax: (404) 657-4221 e-mail: steve.kish@dot.state.ga.us 1 FIGURE 1 URBAN TRANSIT SYSTEMS 2 URBAN TRANSIT OPERATIONS There are thirteen urban public transportation systems in Georgia. They are as follows: Albany Transit System (ATS); Athens Transit System (ATS); Augusta Public Transit (APT); Chatham Area Transit Authority (CAT); Clayton County; Hall Area Transit (HAT); Gwinnett County; Metropolitan Atlanta Rapid Transit Authority (MARTA); Columbus Transit System (METRA); Cobb County Community Transit (CCT); Macon-Bibb County Transit Authority (MBTA); and Rome Transit Department (RTD). Douglas County Rideshare also provides vanpool services for county residents. 3 ALBANY TRANSIT SYSTEM (ATS) 712 Flint Avenue, Albany, GA 31701-2416 Telephone: (229) 430-2830 Fax: (229) 430-5160 Transit Director: Kelvin Miller e-mail: kmiller@dougherty.ga.us Website: http://production.albany.ga.us/ats%5Fdept.htm FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 75,929 Operating Expense - $2,330,910 Operating Revenue - $374,002 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 537,860 Annual Revenue Vehicle Hours - 32,078 Total Revenue Vehicles - 11 Peak Vehicle Usage - 7 SERVICE CONSUMPTION Annual Unlinked Trips - 667,829 Annual Passenger Miles - 537,860 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $4.33 Operating Expense/Revenue Vehicle Hour - $72.66 Cost Effectiveness Operating Expense/Unlinked Trip - $3.49 Operating Expense/Passenger Mile - $4.33 Farebox Recovery Ratio - 16% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 1.24 Unlinked Trips/Revenue Vehicle Hour - 20.82 4 ATHENS TRANSIT SYSTEM (ATS) 325 Pound Street, Athens, GA 30601-1725 Telephone: (706) 613-3432 Fax: (706) 613-3433 Transit Director: K.E. "Butch" McDuffie e-mail: BMcDuffie@co.clarke.ga.us Website: http://www.athenstransit.com/ FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 101,000 Operating Expense - $1,799,724 Operating Revenue - $823,886 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 638,262 Annual Revenue Vehicle Hours - 57,019 Total Revenue Vehicles - 23 Peak Vehicle Usage - 19 SERVICE CONSUMPTION Annual Unlinked Trips - 1,423,929 Annual Passenger Miles - 4,712,701 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $2.82 Operating Expense/Revenue Vehicle Hour - $31.56 Cost Effectiveness Operating Expense/Unlinked Trip - $1.26 Operating Expense/Passenger Mile - $0.38 Farebox Recovery Ratio - 46% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 2.23 Unlinked Trips/Revenue Vehicle Hour - 24.97 5 AUGUSTA PUBLIC TRANSIT (APT) 1535 Fenwick Street, Augusta, GA 30904-3727 Telephone: (706) 821-1818 Fax: (706) 821-1752 Transit Director: Heyward Johnson e-mail: hj7590@richmond.ga.us FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 335,000 Operating Expense - $2,308,560 Operating Revenue - $668,358 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 674,849 Annual Revenue Vehicle Hours - 71,560 Total Revenue Vehicles - 23 Peak Vehicle Usage - 21 SERVICE CONSUMPTION Annual Unlinked Trips - 964,158 Annual Passenger Miles - 674,849 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $3.42 Operating Expense/Revenue Vehicle Hour - 32.26 Cost Effectiveness Operating Expense/Unlinked Trip - $2.39 Operating Expense/Passenger Mile - $3.42 Farebox Recovery Ratio - 29% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 1.43 Unlinked Trips/Revenue Vehicle Hour - 13.47 6 CHATHAM AREA TRANSIT AUTHORITY (CAT) 900 East Gwinnett Street, Savannah, GA 31412-9118 Telephone: (912) 236-2111 Fax: (912) 944-6058 Director: Scott Lansing e-mail: slansing@catchacat.org Website: http://www.catchacat.org/ FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 237,048 Operating Expense - $11,219,895 Operating Revenue - $4,005,954 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 2,451,818 Annual Revenue Vehicle Hours - 176,873 Total Revenue Vehicles - 55 Peak Vehicle Usage - 47 SERVICE CONSUMPTION Annual Unlinked Trips - 3,606,438 Annual Passenger Miles - 12,189,760 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $4.58 Operating Expense/Revenue Vehicle Hour - $63.43 Cost Effectiveness Operating Expense/Unlinked Trip - $3.11 Operating Expense/Passenger Mile - $0.92 Farebox Recovery Ratio - 36% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 1.47 Unlinked Trips/Revenue Vehicle Hour - 20.39 7 CLAYTON COUNTY TRANSIT (C-TRAN) 7994 North McDonough Street, Jonesboro, GA 30236 Telephone: (770) 472-8800 Public Transportation Coordinator: Richard Bray Website: http://web.co.clayton.ga.us/tran/index.htm FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 335,000 Operating Expense - $2,274,543 Operating Revenue - $1,058,465 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 918,167 Annual Revenue Vehicle Hours - 67,852 Total Revenue Vehicles - 24 Peak Vehicle Usage - 19 SERVICE CONSUMPTION Annual Unlinked Trips - 837,427 Annual Passenger Miles - 918,167 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $2.48 Operating Expense/Revenue Vehicle Hour - $33.66 Cost Effectiveness Operating Expense/Unlinked Trip - $2.72 Operating Expense/Passenger Mile - $2.48 Farebox Recovery Ratio - 47% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 0.91 Unlinked Trips/Revenue Vehicle Hour - 12.34 8 COBB COMMUNITY TRANSIT (CCT) 100 Cherokee Street, Suite 500, Marietta, GA 30090-9612 Telephone: (770) 528-1610 Fax: (770) 528-4360 Transit Division Manager: Rebecca Gutowsky Website: http://www.cobcounty.org/cct.htm FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 604,596 Operating Expense - $10,838,148 Operating Revenue - $3,583,691 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 2,055,582 Annual Revenue Vehicle Hours - 136,319 Total Revenue Vehicles - 60 Peak Vehicle Usage - 50 SERVICE CONSUMPTION Annual Unlinked Trips - 2,972,492 Annual Passenger Miles - 25,400,805 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $5.27 Operating Expense/Revenue Vehicle Hour - $79.51 Cost Effectiveness Operating Expense/Unlinked Trip - $3.65 Operating Expense/Passenger Mile - $0.43 Farebox Recovery Ratio - 33% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 1.45 Unlinked Trips/Revenue Vehicle Hour - 21.81 9 COLUMBUS TRANSIT SYSTEM (METRA) P.O. Box 1340, Columbus , GA 31902 Telephone: (706) 653-4409 Fax: (706) 653-4420 Director: Lisa Goodwin E-mail: lgoodwin@columbusga.org FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 242,343 Operating Expense - $3,022,154 Operating Revenue - $1,047,085 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 1,085,771 Annual Revenue Vehicle Hours - 73,191 Total Revenue Vehicles - 30 Peak Vehicle Usage - 22 SERVICE CONSUMPTION Annual Unlinked Trips - 1,000,870 Annual Passenger Miles - 4,313,750 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $2.78 Operating Expense/Revenue Vehicle Hour - $41.29 Cost Effectiveness Operating Expense/Unlinked Trip - $3.02 Operating Expense/Passenger Mile - $0.70 Farebox Recovery Ratio - 35% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 0.92 Unlinked Trips/Revenue Vehicle Hour - 13.67 10 DOUGLAS COUNTY RIDESHARE 8800 Dorris Road, Douglasville, GA 30134 Telephone: (770) 920-7516 Fax: (770) 920-7515 Coordinator: Gary Watson E-mail: gwatson@o.douglas.ga.us FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population Operating Expense - $60,636 Operating Revenue - $60,636 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 269,254 Annual Revenue Vehicle Hours - 7,054 Total Revenue Vehicles - 30 Peak Vehicle Usage - 30 SERVICE CONSUMPTION Annual Unlinked Trips - 52,907 Annual Passenger Miles - 147,530 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $0.23 Operating Expense/Revenue Vehicle Hour - $8.60 Cost Effectiveness Operating Expense/Unlinked Trip - $1.15 Operating Expense/Passenger Mile - $0.41 Farebox Recovery Ratio - 100% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 0.20 Unlinked Trips/Revenue Vehicle Hour - 7.50 11 GWINNETT COUNTY TRANSIT 75 Langley Drive, Lawrenceville, GA 30045-6900 Telephone: (770) 822-7446 Fax: (770) 822-7429 Transit Manager: Tim Collins E-mail: BIP@gwinnett.ga.us Website: http://www.gctransit.com/ FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 588,488 Operating Expense - $5,900,901 Operating Revenue - $870,354 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 1,938,397 Annual Revenue Vehicle Hours - 67,927 Total Revenue Vehicles - 60 Peak Vehicle Usage - 50 SERVICE CONSUMPTION Annual Unlinked Trips - 484,687 Annual Passenger Miles - 9,623,023 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $3.04 Operating Expense/Revenue Vehicle Hour - $86.87 Cost Effectiveness Operating Expense/Unlinked Trip - $12.17 Operating Expense/Passenger Mile - $0.61 Farebox Recovery Ratio - 15% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 0.25 Unlinked Trips/Revenue Vehicle Hour - 7.14 12 HALL AREA TRANSIT (HAT) 430 Prior Street S.E., Gainesville, GA 30501 Telephone: (770) 535-5445 Fax: (770) 538-2699 Director: Phillippa Lewis Moss E-mail: pmoss@gainesville.org Website: http://www.gainesville.org/ FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population Operating Expense - $331,521 Operating Revenue - $35,870 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 134,004 Annual Revenue Vehicle Hours - 10,834 Total Revenue Vehicles - 5 Peak Vehicle Usage - 4 SERVICE CONSUMPTION Annual Unlinked Trips - 41,239 Annual Passenger Miles - 134,004 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $2.47 Operating Expense/Revenue Vehicle Hour - $30.60 Cost Effectiveness Operating Expense/Unlinked Trip - $8.04 Operating Expense/Passenger Mile - $2.47 Farebox Recovery Ratio - 11% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 0.31 Unlinked Trips/Revenue Vehicle Hour - 3.81 13 MACON-BIBB COUNTY TRANSIT AUTHORITY (MBTA) 815 Riverside Drive, Macon, GA 31201-2629 Telephone: (478) 746-1318 Fax: (478) 746-1340 Director: Joseph McElroy E-mail: mcelroy@redi.net Website: http://www.mta-mac.com/ FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 150,000 Operating Expense - $3,274,425 Operating Revenue - $937,109 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 1,103,503 Annual Revenue Vehicle Hours - 93,984 Total Revenue Vehicles - 22 Peak Vehicle Usage - 18 SERVICE CONSUMPTION Annual Unlinked Trips - 1,331,775 Annual Passenger Miles - 1,108,838 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $2.97 Operating Expense/Revenue Vehicle Hour - $34.84 Cost Effectiveness Operating Expense/Unlinked Trip - $2.46 Operating Expense/Passenger Mile - $2.95 Farebox Recovery Ratio - 29% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 1.21 Unlinked Trips/Revenue Vehicle Hour - 14.17 14 METROPOLITIAN ATLANTA RAPID TRANSIT AUTHORITY (MARTA) 2424 Piedmont Drive N.E., Atlanta, GA 30324-3324 Telephone: (404) 848-5313 Fax: (404) 848-4179 General Manager/CEO: Nathaniel P. Ford E-mail: custerv@itsmarta.com / Website: http://www.itsmarta.com FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 1,458,484 Operating Expense - $309,986,982 Operating Revenue - $107,014,594 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 51,797,216 Annual Revenue Vehicle Hours - 3,430,453 Total Revenue Vehicles - 699 Buses, 238 Rail Cars Peak Vehicle Usage - 555 Buses, 186 Rail Cars SERVICE CONSUMPTION Annual Unlinked Trips - 142,500,988 Annual Passenger Miles - 721,906,504 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $5.98 Operating Expense/Revenue Vehicle Hour - $90.36 Cost Effectiveness Operating Expense/Unlinked Trip - $2.18 Operating Expense/Passenger Mile - $0.43 Farebox Recovery Ratio - 35% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 2.75 Unlinked Trips/Revenue Vehicle Hour - 41.54 15 ROME TRANSIT DEPARTMENT (RTD) P.O. Box 1433, Rome, GA 30162-1433 Telephone: (706) 236-4523 Fax: (706) 236-4498 Director: Kathy Shealy E-mail: kshealy@romega.us FY 2003 Agency Summary GENERAL INFORMATION 2000 Urbanized Area (UZA) Population - 51,589 Operating Expense - $1,681,361 Operating Revenue - $564,282 SERVICE SUPPLIED Annual Revenue Vehicle Miles - 465,375 Annual Revenue Vehicle Hours - 25,785 Total Revenue Vehicles - 38 Peak Vehicle Usage - 22 SERVICE CONSUMPTION Annual Unlinked Trips - 1,091,595 Annual Passenger Miles - 492,010 PERFORMANCE INDICATORS Cost Efficiency Operating Expense/Revenue Vehicle Mile - $3.61 Operating Expense/Revenue Vehicle Hour - $65.21 Cost Effectiveness Operating Expense/Unlinked Trip - $1.54 Operating Expense/Passenger Mile - $3.42 Farebox Recovery Ratio - 34% Service Effectiveness Unlinked Trips/Revenue Vehicle Mile - 2.35 Unlinked Trips/Revenue Vehicle Hour - 42.33 16 Table 1 GEORGIA URBAN TRANSIT SUMMARY* FY 2003 GENERAL Unlinked Trips 14,475,346 Total Revenue Vehicles 382 Revenue Vehicle Miles 12,277,842 Revenue Vehicle Hours 820,476 Fuel Consumption 3,338,114 Operating Expense $45,042,778 Operating Revenue $14,029,692 PERFORMANCE DATA Cost Efficiency Operating Expense/ Revenue Vehicle Mile $3.67 Operating Expense/ Revenue Vehicle Hour $54.90 Cost Effectiveness Operating Ratio 3.21 Operating Expense/ Unlinked Trip $3.11 Service Effectiveness Unlinked Trips/ Revenue Vehicle Mile 1.18 Unlinked Trips/ Revenue Vehicle Hour 17.64 FY 2002 13,006,678 313 10,050,368 714,273 2,852,329 $37,195,916 $10,681,647 $3.70 $52.08 3.48 $2.86 1.29 18.21 FY 2001 12,321,121 280 8,590,536 620,300 2,328,894 $34,507,242 $10,911,672 $4.02 $55.63 3.16 $2.80 1.43 19.86 *MARTA Excluded 17 TABLE 2--Unlinked Trips for Georgia Transit Systems Service Area Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Gwinnett County Hall County Macon Rome Savannah SUBTOTAL Atlanta STATE TOTAL FY 2001 717,246 956,327 1,118,614 * 2,833,034 879,634 * * FY 2002 613,585 1,013,814 950,228 513,546 2,863,707 880,014 * 298,062 FY 2003 667,829 1,423,929 964,158 837,427 2,972,492 1,000,870 52,907 484,687 * * 1,350,298 1,375,329 781,407 773,973 3,684,561 3,724,420 12,321,121 13,006,678 164,077,826 159,145,301 176,398,947 172,151,979 41,239 1,331,775 1,091,595 3,606,438 14,475,346 142,500,988 156,976,334 18 19 Ridership 4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah Figure 2 ANNUAL TRANSIT RIDERSHIP Cities FY 2001 FY 2002 FY 2003 Table 3 TOTAL OPERATING EXPENSE FOR GEORGIA TRANSIT SYSTEMS 20 SERVICE AREA Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 $2,020,621 $2,018,908 $2,220,334 * $9,430,115 $2,974,030 * * * $2,866,968 $1,598,026 $11,378,240 FY 2002 $2,342,402 $1,554,096 $2,157,299 $2,274,543 $9,405,454 $3,085,754 * * $2,647,900 $3,085,754 $1,687,014 $9,053,467 FY 2003 $2,330,910 $1,799,724 $2,308,560 $2,274,543 $10,838,148 $3,022,154 $60,636 $331,521 $5,900,901 $3,274,425 $1,681,361 $11,219,895 SUBTOTAL Atlanta STATE TOTAL $34,507,242 $325,872,838 $360,380,080 $37,195,916 $295,187,835 $360,174,014 $45,042,778 $309,986,982 $355,029,760 Dollars Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah 20 21 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 0 Figure 3 ANNUAL OPERATING EXPENSE Cities FY 2001 FY 2002 FY 2003 22 Dollars Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah 14.00 12.00 10.00 8.00 6.00 4.00 2.00 0.00 Figure 4 ANNUAL EXPENSE PER PASSENGER Cities FY 2001 FY 2002 FY 2003 Table 4 TOTAL OPERATING REVENUE FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton Coutny Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 $406,104 $747,695 $599,962 * $2,418,970 $845,244 * * * $848,802 $518,923 $4,525,972 2002 $382,777 $764,160 $607,260 $651,668 $2,488,601 $871,009 * * $568,313 $881,130 $551,274 $2,915,455 FY 2003 $374,002 $823,886 $668,358 $1,058,465 $3,583,691 $1,047,085 $60,636 $35,870 $870,354 $937,109 $564,282 $4,005,954 23 SUBTOTAL Atlanta STATE TOTAL $10,911,672 $126,740,205 $137,651,877 $10,681,647 $110,752,120 $121,433,767 $14,029,692 $107,014,594 $121,044,286 Table 5 OPERATING RATIO FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 4.98 2.70 3.70 * 3.90 3.52 * * * 3.38 3.08 2.51 2002 FY 2003 6.12 6.23 2.03 2.18 3.55 3.45 3.49 2.15 3.78 3.02 3.43 2.89 * 1.00 * 9.24 4.66 6.78 3.50 3.49 3.06 2.98 3.11 2.80 SUBTOTAL Atlanta 3.16 3.48 3.21 2.57 2.67 2.90 24 25 Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah 5,000,000 4,500,000 4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 Figure 5 ANNUAL OPERATING REVENUE FY 2002 FY 2001 FY 2003 26 Operating Ratio Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah 10.00 9.00 8.00 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 Figure 6 ANNUAL OPERATING RATIO Cities FY 2002 FY 2001 FY 2003 Table 6 TOTAL REVENUE VEHICLE MILES FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton County Cobb Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 475,360 665,447 673,788 * 1,781,315 1,079,944 * * * 1,049,201 482,000 2,383,481 FY 2002 508,076 620,374 668,541 570,550 2,009,674 1,088,094 * * 506,001 1,121,833 482,274 2,474,951 FY 2003 537,860 638,262 674,849 918,167 2,055,582 1,085,771 269,254 134,004 1,938,397 1,103,503 465,375 2,451,818 27 SUBTOTAL Atlanta STATE TOTAL 8,590,536 52,319,648 60,910,184 10,050,368 50,370,070 60,420,438 12,272,842 51,797,216 64,070,058 Figure 7 - Operating Expense per Mile 28 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 FY 2001 FY 2002 FY 2003 Albany Athens Augusta Clayton GCaiolnueCsmovbilbulbse Gwinnett Macon Rome Savannah 29 Dollars Albany Athens Augusta Clayton Cobb Columbus Gainesville Gwinnett Macon Rome Savannah Figure 8 OPERATING EXPENSE PER REVENUE VEHICLE HOUR 120 100 80 60 40 20 0 Cities FY 2002 FY 2001 FY 2003 30 Table 7 TOTAL REVENUE VEHICLE HOURS FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 36,087 51,438 52,308 * 111,128 78,431 * * * 82,476 29,447 178,985 FY 2002 33,332 47,376 71,560 39,250 121,568 71,560 * * 24,091 88,144 28,723 179,594 SUBTOTAL 620,300 714,273 FY 2003 32,078 57,019 71,560 67,852 136,319 73,191 7,054 10,834 67,927 93,984 25,785 176,873 820,476 31 45.00 40.00 35.00 30.00 25.00 20.00 15.00 10.00 5.00 0.00 Albany Athens Augusta Clayton GCaiolnueCsmovbilbulbse Gwinnett Macon Rome Savannah Figure 9 - Annual Passengers Per Hour FY 2001 FY 2002 FY 2003 32 2.50 2.00 1.50 1.00 0.50 0.00 Figure 10 - Passenger Trips Per Mile Albany Athens Augusta Clayton GCaoinlueCmsovbibullbes Gwinnett Macon Rome Savannah FY 2001 FY 2002 FY 2003 Table 8 TOTAL REVENUE VEHICLES FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 10 29 33 * 53 31 * * * 28 35 61 FY 2002 13 23 23 12 53 31 * * 38 24 35 61 FY 2003 11 23 23 24 60 30 30 5 60 22 38 55 33 SUBTOTAL Atlanta - Bus Atlanta - Rail STATE TOTAL 280 698 238 1,216 313 691 238 1,242 381 699 238 1,318 34 Table 9 MOTOR FUEL CONSUMPTION IN GALLONS FOR GEORGIA TRANSIT SYSTEMS SERVICE AREA Albany Athens Augusta Clayton County Cobb County Columbus Douglas County Rideshare Gainesville Gwinnett County Macon Rome Savannah FY 2001 183,370 182,757 155,056 * 528,119 267,389 * * * 258,800 76,426 676,977 FY 2002 162,894 199,865 127,717 150,466 636,242 255,421 * * 275,416 278,999 83,220 682,089 SUBTOTAL Atlanta STATE TOTAL 2,328,894 10,920,523 13,249,417 2,852,329 11,101,186 13,953,515 FY 2003 184,499 196,879 165,386 238,452 657,583 266,434 * 12,073 582,070 278,999 84,960 670,779 3,338,114 10,244,599 13,582,713 AGENCY NO. Albany Transit System 2 2 4 Average Age = 6.82 3 Table 10 GEORGIA REVENUE BUS INVENTORY (FY 2003) YEAR 2002 2001 1999 1989 MAKE SEATS LIFTS Bluebird 72 2 Bluebird 48 2 OBI 120 4 Gillig 93 0 total 11 Athens Transit System 2 8 Average Age = 9.78 2 1 8 2 total 23 333 8 2001 Orion 80 2 2000 Orion 296 8 1993 Orion 74 2 1989 Orion 46 1 1989 Orion 320 0 1989 Orion 60 0 876 13 35 Augusta Transit Public 4 Transit 2 4 5 Average Age = 6.26 2 3 3 total 23 2002 Blue Bird 128 4 2001 Goshen 40 2 2000 Blue Bird 128 4 1999 Blue Bird 160 5 1997 Bluebird 48 2 1992 BIA 117 3 1991 BIA 117 3 738 23 AGENCY NO. Chatham Area Transit 31 2 Average Age = 4.93 4 4 4 2 4 4 total 55 Clayton County Transit 12 (C-TRAN) 12 Average Age = 2.5 total 24 Table 10 (Continued) GEORGIA REVENUE BUS INVENTORY FY 2003 YEAR 2003 2000 1996 1996 1994 1992 1991 1991 MAKE Gillig Chance Trolleys Gillig Gillig Gillig Gillig Orion Gillig 2001 2002 New Flyer Orion SEATS 992 44 140 120 140 64 144 170 1814 480 516 LIFTS 31 2 4 4 4 2 4 4 55 12 12 996 24 36 Cobb Community 8 7 17 Transit 19 Average Age = 10.33 9 total 60 Columbus Transit 1 System 4 5 Average Age = 11.13 1 1 5 4 9 total 30 2002 2002 1994 1989 1989 Nova Nova Metro 40 RTS Metro 35 2001 2000 1997 1996 1993 1991 1991 1988 Chance New Flyer New Flyer Chance Chance Orion Orion Orion 344 8 259 7 714 17 798 19 324 9 2439 60 25 1 120 4 140 5 28 1 28 1 140 5 160 5 252 9 893 30 37 AGENCY NO. Gwinnett County DOT 17 5 1 Average Age = 2.28 18 2 17 total 60 Macon-Bibb County 4 Transit Authority 6 2 Average Age = 8.59 2 2 1 1 2 1 1 total 22 Rome Transit 1 4 3 Department 6 4 Average Age = 7.63 6 6 1 4 2 1 total 38 Table 10 (Continued) GEORGIA REVENUE BUS INVENTORY FY 2003 YEAR 2002 2002 2002 2002 2002 2001 MAKE Orion Orion Orion Orion Orion NABI 1999 1999 1997 1996 1994 1992 1991 1989 1988 1986 NOVA NOVA NOVA Bluebird Orion Orion Orion Orion Orion Bluebird SEATS 476 190 28 756 76 595 2121 132 162 54 56 70 35 31 62 31 31 664 LIFTS 17 5 1 18 2 17 60 4 6 2 2 2 1 0 0 0 0 17 2003 2002 2001 2000 1999 1998 1997 1 988 1987 1982 1982 Blue Bird Blue Bird Blue Bird Blue Bird Blue Bird Blue Bird Goshen Chance Blue Bird Blue Bird Blue Bird 28 1 112 4 138 3 276 6 184 4 276 6 132 6 24 0 228 0 93 0 45 1 1,996 28 38 Table 10 (Continued) GEORGIA REVENUE BUS INVENTORY FY 2003 AGENCY MARTA Average Age = 7.76 total NO. YEAR MAKE 67 2002 Orion 22 2000 New Flyer 183 2000 New Flyer 118 1996 N/F CNG 49 1994 New Flyer 40 1992 New Flyer 157 1990 New Flyer 699 Hall Area Transit Average Age = 3.4 3 2 total 5 2002 2000 Ford Ford Grand Total * 1,288 *Grand Total does not include Douglas County's 30 vans. SEATS 2814 550 7320 4720 1911 1400 6437 LIFTS 67 22 183 118 49 40 157 54 2 36 2 Table 11 AGE CHARACTERISTICS OF FLEET SUMMARY* FY 2003 FY 2002 FY 2001 Median Age 3.0 10.5 10 Mean Age 6.7 8.6 8.4 Modal Age 2 13 10 Total Fleet 352 313 273 * Does not include MARTA buses or Douglas County Vans. Note: Fleet age decreased due to new transit agencies in Gwinnett & Clayton Counties. CAT also acquired 31 new vehicles in 2003. Note: Fleet age decreased due to new transit agencies in Gwinnett & Clayton Counties. CAT also acquired 31 new vehicles in 2003. 39 PARATRANSIT OPERATIONS Paratransit is a transportation service that falls somewhere between the private automobile and fixed-route transportation; e.g., dial-a-ride, carpools, vanpools, bus pools, etc. Georgia's paratransit operations are carried out under the Federal Transit Administration (FTA) NonUrbanized Area Formula Program, and the Georgia Park and Ride Lot Program. 40 Figure 11 41 Table 12 SERVICE AREA POPULATION CHARACTERISTICS FOR RURAL PUBLIC TRANSPORTATION PROGRAMS FY 2003 DOT DISTRICT NUMBER OF PROGRAMS TOTAL POPULATION SERVICE AREA % POP. TRIPS/CAPITA POPULATION SERVED 42 Gainesville 13 676,550 445,838 66% 0.14 Tennille 20 737,627 389,436 53% 0.63 Thomaston 18 712,924 404,906 57% 0.65 Tifton* 12 573,606 271,348 47% 0.35 Jesup 7 482,983 199,185 41% 0.18 Cartersville 16 916,301 719,281 78% 0.59 Atlanta N/A N/A N/A N/A N/A TOTALS 86 4,099,991 2,429,994 59% 0.41 * FY 2003 Data es not yet reflect data from the new programs in Tifton district. Table 13 RURAL PUBLIC TRANSPORTATION PROGRAM SUMMARY Total Passenger Trips FY 2001 FY 2002 FY 2003* 1511244 1642655 1670642 Total Miles 7332601 8700858 8793919 Total Expense 7602265 7854670 12792656 43 Total Vehicles 319 336 342 * Increase in expenses reflect start up costs for new counties in the Tifton district. Figure 12 44 45 TABLE 14 INVENTORY OF ACTIVE PARK & RIDE LOT FACILITIES No. DIST NAME LOCATION 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 10 1 PR103 PR105 PR107 PR109 PR110 PR112 PR113 PR114 PR115 PR720 US 78 & HEWATT RD I-85 & INDIAN TRAIL RD I-985 & SR 20 I-985 & SR53 SR 115 & SR 60 SR 124 & SR 211 SR 53 & SR 400 APD & U.S. 76 SR 2 & SR 288 GA 400 NORTH COUNTY GWINNETT GWINNETT GWINNETT HALL LUMPKIN BARROW DAWSON UNION TOWNS FORSYTH District 1 Total: SPACES 170 506 335 126 41 28 24 49 28 502 1,809 46 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION 11 2 12 2 13 2 14 2 15 2 16 2 17 2 18 2 19 2 20 2 21 2 22 2 23 2 24 2 25 2 26 2 27 2 28 2 PR201 SR 15 & SR 102 WARTHEN PR202 CITY OF CADWELL PR203 CO. COURTHOUSE EASTMAN PR206 US 80 & RICE AVE DUBLIN PR207 SR 57 & SR 68 BLLS FRRY PR209 WAYNESBORO CITY HALL PR213 I-520 & WHEELER RD PR214 I-20 & US 278 (SR 12) PR219 I-16 & SR 338 PR220 BROAD ST & GORDON HWY PR221 US 1 WRENS PR222 HEPHZIBAH CITY HALL PR227 WILLIAMS PARK MLLDGVLL PR228 S.R. 87 BY-PASS COCHRAN PR229 SR 29 E. DUBLIN PR230 SR 18 & SR 57 PR231 SWAINSBORO PR232 SR 24 @ OLD JORDAN MILL COUNTY WASHINGTON LAURENS DODGE LAURENS WASHINGTON BURKE RICHMOND NEWTON LAURENS RICHMOND JEFFERSON RICHMOND BALDWIN BLECKLEY LAURENS WILKINSON EMANUEL WASHINGTON DISTRIC T 2 TOTAL: SPACES 11 10 29 31 32 10 74 55 13 44 24 10 20 50 20 20 49 10 512 47 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION 29 3 30 3 31 3 32 3 33 3 34 3 35 3 PR302 PR307 PR309 PR312 PR313 PR315 PR318 CITY OF REYNOLDS I-75 & JODECO RD. CITY LOT UNADILLA CITY OF VIENNA CITY OF GRIFFIN PEACHTREE CITY I-185 @ WILLIAMS RD COUNTY TAYLOR .HENRY DOOLY DOOLY SPALDING FAYETTE MUSCOGEE District 3 Total : SPACES 29 15 22 32 141 100 20 359 48 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION COUNTY 36 4 37 4 38 4 39 4 40 4 41 4 42 4 43 4 44 4 45 4 46 4 47 4 48 4 49 4 50 4 51 4 PR401 CTY OF SYLVESTER POPE ST PR402 SR 32 & SR19 LEESBURG PR403 SR 300 & I-75 PR404 LEDO RD & SR 50 PR406 I-75 & SR 50 #18 PR407 I-75 & SR 31 VALDOSTA PR408 I-75 & SR 38 #4 VALDOSTA PR409 I-75 & SR 112 #28 PR410 SR 300 & S-0944 PR411 SR 7 & SR 376 TWIN LKS PR412 US 19 & US 82 SLAPPEY PR413 SR 91 & SR 133 PR414 PELHAM CITY LOT PR415 SR 76 & SR 33 PR416 ABBEVILLE PR417 FARMER'S MARKET, SR 38 WORTH LEE CRISP LEE TIFT LOWNDES LOWNDES TURNER CRISP LOWNDES DOUGHERTY DOUGHERTY MITCHELL BROOKS WILCOX ROOKS District 4 Total: SPACES 15 15 19 30 24 15 26 15 19 0 30 21 20 0 0 25 274 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION 52 5 PR503 COURTHOUSE ST CLAXTON 53 5 PR505 BRANTLEY CO SENIOR CITZ 54 5 PR506 CHARLTON CO COURTHOUSE 55 5 PR507 SR 23 @ GLENNVILLE 56 5 PR510 I-95 & SR 204 57 5 PR511 I-95 & SR 21 58 5 PR512 I-16 & SR 30 59 5 PR514 SR 32 & SR 23 HORTENSE 60 5 PR516 EFF. CO COURTHOUSE 61 5 PR519 CITY OF GUYTON 62 5 PR520 SR 15 & SR 50 HOBOKEN 63 5 PR521 SR 26 N. OF STATESBORO 64 5 PR522 TENTH AVE CITY OF HELENA COUNTY EVANS BRANTLEY CHARLTON TATTNALL CHATHAM CHATHAM BRYAN BRANTLEY EFFINGHAM EFFINGHAM BRANTLEY BULLOCH TELFAIR District 5 Total: SPACES 28 88 22 23 32 33 35 14 53 20 15 30 15 408 49 50 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION 65 6 66 6 67 6 68 6 69 6 70 6 71 6 72 6 73 6 74 6 75 6 76 6 77 6 78 6 79 6 80 6 81 6 PR602 MARKET & 4TH-CHATSWORTH PR606 41 @ COURTHOUSE-CALHOUN PR608 HIGGENS HOSPITAL-BREMEN PR609 SR 5 @ ETOWAH RIV-CANTON PR610 SR 61 @ SR 120 -DALLAS PR612 PHILPOT & ALPHA-CEDARTWN PR614 FAIRMOUNT PUBLIC SQ PR615 US 41 & SR 136-RESACA PR617 FIRST AVE @ SR 5-ELLIJAY PR620 SR 3 @ MP 29 ADAIRSVILLE PR621 SR 53 & MARY ST JASPER PR622 FAITH BAP CH @120 & 101 PR625 HUB DR @ I-20, WACO PR630 I-20 & SR61- VILLA RICA PR631 SR166 & N SIDE-CAROLLTON PR632 I-20 & SR113-TEMPLE PR633 SR 108 & SR 515- TATE COUNTY MURRAY GORDON HARALSON CHEROKEE PAULDING POLK GORDON GORDON GILMER BARTOW PICKENS PAULDING HARALSON CARROLL CARROLL CARROLL PICKENS District 6 Total: SPACES 29 47 57 173 167 31 10 6 34 20 160 34 26 160 65 15 22 1,056 TABLE 14 (CONTINUED) INVENTORY OF ACTIVE PARK AND RIDE LOT FACILITIES No. DIST NAME LOCATION COUNTY SPACES 51 83 7 PR701 AVIATION BLVD. CLAYTON 579 84 7 PR702 I-285 & CAMPBELLTON RD FULTON 255 85 7 PR703 I-20 & GRESHAM RD DEKALB 403 86 7 PR704 I-20E & WESLEY CHAPEL RD DEKALB 750 87 7 PR706 ABERNATHY RD SR400 FULTON 352 88 7 PR707 DORAVILLE DEKALB 217 89 7 PR708 STONE MT. DEKALB 150 90 7 PR709 PERIMETER MALL DEKALB 116 91 7 PR710 SOUTH FULTON FULTON 420 92 7 PR711 I-20 & WEST AVE ROCKDALE 58 93 7 PR712 MEMORIAL DR DEKALB 362 94 7 PR713 I-20 & LEE RD DOUGLAS 145 95 7 PR714 SR 138 & SR 20 CONYERS ROCKDALE 100 96 7 PR715 SR 92 & EAST CHURCH ST DOUGLAS 40 97 7 PR717 SR 6 & US 78 DOUGLAS 60 98 7 PR719 GA 400 & HOLCOMB BRDG FULTON 167 99 7 PR721 SR400 @ MANSELL RD FULTON 418 100 7 PR722 SR 120 STATE BRIDGE RD FULTON 23 101 7 PR723 I-20 @ THORNTON RD DOUGLAS 116 102 7 PR724 I-20 & POST ROAD DOUGLAS 78 103 7 PR725 CHAMBERS DRIVE & SIGMAN ROCKDALE 419 District 7 Total: 5,288 Grand Total: 9,706 RAILROAD PASSENGER SERVICE IN GEORGIA Rail passenger service in Georgia is provided by AMTRAK. AMTRAK operates the following routes: The CRESCENT operates between New York and New Orleans with stops in Atlanta, Gainesville, The PALMETTO, the SILVER METEOR, and the SILVER STAR operate daily between New York and points in Florida with stops in Savannah and Jesup. 52 AMTRAK PASSENGER COUNTS FOR GEORGIA FY 2003 CITY TOTAL PASSENGERS Atlanta Gainesville Savannah Toccoa Jesup TOTALS 91891 4717 41248 2434 6160 146,450 Table 16 TOTAL RAIL PASSENGERS IN GEORGIA CITY Atlanta Gainesville Savannah Toccoa Jesup TOTALS % Change FY 2001 FY2002 FY 2003 (FY 2003-FY 2002) 90271 85480 91891 0.08 5119 4662 4717 0.01 44371 38180 41248 0.08 3430 2934 2434 -0.17 6456 5904 6160 0.04 149647 137160 146450 0.07 53 Figure 13 - Distribution of Rail Passengers (FY 2003) 54 28% 2% 4% 3% Atlanta Gainesville Savannah Toccoa Jesup 63% Figure 14 55 Greyhound Lines, Inc. Southeastern Stages, Inc. Table 17 Intercity Bus Miles Operated in Georgia FY 2001 9.7 Million FY 2002 9.7 Million 1.0 Million 1.0 Million FY 2003 9.7 Million 1.1 Million 56 Greyhound Lines, Inc. Southeastern Stages, Inc. Table 18 Intercity Bus Passenger Trips for Georgia FY 2001 684,617 FY 2002 684,617 116,540 52,846 FY 2003 632,787 44,436 Figure 15 57 GLOSSARY Cost Efficiency A quantitative measure of efficiency or how well something contributes to the attainment of goals and objectives measured against cost. For transportation systems, cost efficiency is usually measured as the ratio of the cost of the system to the level of service. Cost Effectiveness A quantitative measure of the degree of goal attainment measured in monetary terms. For transit systems, cost effectiveness may be measured as the ratio of farebox revenues to operation expenses or cost per passenger trip, etc. Cost Recovery Ratio The ration of total revenues to total costs; the inverse of the operating ration. It is often used for evaluation of alternative plans. Farebox Recovery Ratio The ratio of fare revenue to operating expenses. Median Age Age of the vehicle in the middle when listed from oldest to newest.. Mean Age Calculated average age of buses. Modal Age Year in which most of the buses were built. Operating Ratio The ratio of operating expenses to operating revenue; the inverse of the cost recovery ratio. It is used as a measure of financial efficiency. Paratransit Forms of transportation services that are more flexible and personalized than conventional fixed route services, fixed schedule service but does not include exclusionary service such as charter. Passenger Mile The transportation of one passenger a distance of one mile. Total passenger miles for a transit system may be derived by multiplying the total number of passengers carried times the total number of miles they travel. Passenger miles is a quantitative measure of a transit system's efficiency. Peak The period during which the maximum amount of travel occurs. It may be specified as the morning (A.M.), or afternoon or evening (P.M.) peak. Peak is the period when demand for transportation service is the heaviest. Performance Indicator A quantitative measure of how well an activity, task or function is being performed. In transportation systems, it is usually computed by relating a measure of service output to a measure of service input or cost. Revenue Vehicle A vehicle used to provide passenger transit service for which remuneration is normally required. Revenue Vehicle Hours Total number of scheduled hours that a vehicle is in revenue service. Excludes hours consumed while traveled to and from storage facilities and during other deadhead travel. 58 GLOSSARY Revenue Vehicle Miles Total miles traveled by a revenue vehicle while in revenue service. Excludes miles traveled to and from storage facilities and other deadhead travel. Service Area The jurisdiction in which the transit property operates; the geographic region in which a transit system provides service or that a transit system is required to serve. Service Effectiveness In transit, the degree to which the desired level of service is being provided to meet stated goals and objectives. Service Efficiency The ratio of output to input, e.g. level of service to cost or resource usage. Providing the desired result with minimum expense, waste, etc. Unlinked Passenger Trips The number of passengers who board public transportation vehicles. A passenger trip is recorded each time a person boards a vehicle though it may be on the same journey from origin to destination. Each transfer is counted as a separate passenger trip. Urbanized Area (UZA) Defined by the Bureau of the Census, a population concentration of at least 50,000 inhabitants. Generally consisting of a central city and the surrounding, closely settled, contiguous territory. 59