THE VISITING TEACHER .. . IN GEORGIA Works With The Child, School Personnel, Parents, And Community, To Help The Child . .. Published by The State Department of Education Atlanta, Georgia ... an important visitor for Georgia's children: the Visiting Teacher THE VISITING TEACHER .... IN GEORGIA Published by State Department of Education of Georgia Atlanta, Georgia May, 1955 ,;.- Co-Authors Elsie Nesbit, Visiting Teacher Lee County Schools, Leesburg, Georgia and Florrie B. Still, Coordinator Georgia Visiting Teacher Service State Department of Education Atlanta, Georgia aq TABLE OF CONTENTS Page CHAPTER I. WHAT IS THE VISITING TEACHER PROGRAM? How Is The Program Organized? A Place to Call Her Own A Plan to Use Her Time. A Bird's Eye V i e w . . . . . . . . . The School and Attendance .9 10 10 . 10 . 11 11 CHAPTER II. WHICH CHILDREN NEED HER HELP? Methods of Making Referrals 13 ..13 Who Are These Children? 13 Troubles Children Have 14 These Things the Visiting Teacher Does Not Do 15 When Does She Refer to Community Agencies? .. 16 CHAPTER III. THE VISITING TEACHER AND HER COLLEAGUES 18 What's the Visiting Teacher Like as a Person? 19 How She Works with System Superintendent and Board of Education.. . 20 , How She Works with the Principal....... . 20 How She Works with the Classroom Teacher 22 Conferences . 22 Sharing ... 22 Deciding on Referrals . 24 He May Get Worse 25 How She Works with Other School Personnel 25 CHAPTER IV. LET'S GET DOWN TO CASES ...26 What Is Casework? . Ways of Working with Children The Interview.................. The Relationship Acceptance Other Techniques . How Is the Visiting Teacher Trained? . 26 26 26 27 27 27 28 CHAPTER V. THE CHILD HIMSELF 30 Face to F a c e . . . . . . . . . . . . . . . . . . . . . . . 31 Getting the Child in Focus~.31 Standing On His Own Feet................... 31 Choices .32 Testing the Relationship 33 The Child's Own Strength Growing Up Is a Big Job The Heart of the Service . . . .. .. 33 . . .. 35 ... 35 p TABLE OF CONTENTS Page CHAPTER VI. THE CHILD'S FAMILY 36 When and Why the Family Is Important 36 How the Family Helps 38 The School's Part in Helping the Child .. 39 CHAPTER VII. PREVENTIVE ASPECTS OF THE PROGRAM 40 Early Symptoms .. 40 Strategic Position of Teachers 40 How to Know? 41 What to Do? 42 He Is Not "Bad" . . 42 Adolescence 44 Self-Referrals 45 The Child Knows It .. .45 The Matter of Juvenile Delinquency 45 Before It Is Too Late 46 Children Already In T r o u b l e . 4 6 CHAPTER VIII. THE CONSTRUCTIVE USE OF AUTHORITY .. 47 Feelings About Authority .. 47 Inherent Authority .48 Staying With The C h i l d 4 9 He Does Decide .49 Delegated Authority .......50 Constructive and Not Destructive 51 In Close Touch 51 Indications for Referral 52 CHAPTER IX. WHAT OF THE FUTURE? . ..53 c The Visiting Teacher and Georgia's Children The child-whoever he is, wherever he is-is the focus of all our efforts in the Georgia school program. The Visiting Teacher has done a remarkable job in helping the Georgia child. Our Legislature in 1945 wisely passed the new Compulsory Attendance Law. The Visiting Teacher program was started to make this law effective. Her job was not just to check absentees, but to find the cause, and help solve the problem back of it all. Everybody in the school program in Georgia has the same purpose: to help the child be his best and do his best. No group makes a finer contribution toward this than our Visiting Teachers. They work with the child, his family, and his community to relieve the pressures, lessen the emotional tensions, and suggest solutions for specific stresses that might handicap him. Their way is to help the child help himself. They reach out to steady him, to strengthen him, and to help him find self-reliance. Their work is not well known to the public. This is largely because it has to be confidential if it is to be of real value. These wise and well-trained people work quietly. Their competence and concern reassures the child and his family; their efforts strengthen the school program and give it more value to the community. Their work has been recognized as one of the effective helps in preventing juvenile delinquency. It has strengthened the holding power of the schools. It has changed many a frustrated child and parent into happier, better adjusted persons. The service promotes mental health. It has promoted better family relationships and more efficient classroom work. We have sound reasons to be genuinely proud of the achievements of Georgia's Visiting Teachers. We need more of them. If there is one in your community, you can help by giving her your warmhearted, appreciative support. If there is not one, considerwith your neighbors and school leaders-the good you could do your community's children by providing them with the understanding counsel of a visiting teacher. I hope you will read this bulletin. I am confident that in its pages you will find a better understanding of what the Visiting Teacher Service means to the school program in Georgia. M. D. Collins, State Superintendent of Schools A Better Understanding of This Service Why This Bulletin Was Written State-wide visiting teacher service was established in Georgia in 1945. Since then much work has been done in local, district, and state groups to clarify the function of the service as an integral part of the total school program. However, very little has been written, and most interpretation has been given by word of mouth. So, like any other such communication, it has been understood differently by different people. One would assume, then, that the local meaning of the service has been largely dependent upon its interpretation and use in the local school system. The State Board of Education in the beginning set forth overall policies to regulate and give direction to the development of this program. These policies in general have remained unchanged. It is now deemed good that a more specific description of the service be made available on a state-wide basis to all who are concerned with the use of this service. Such a description can be of value to school administrators as they plan for a more effective visiting teacher program in their system. It can enable parents to become better acquainted with one of the services the school offers. Classroom teachers will find it helpful in planning the best use of a school resource for the benefit of the children in their care. This material should enable community agencies and other non-school personnel to understand better the purpose and plan for work in which the visiting teacher operates within the school. A better understanding of the service may inspire suitable young people to enter a program which renders a specific service of farreaching implications to individual children. The philosophy of the service as given in this material is not limited to Georgia, but is found in any good visiting teacher program. In all states which have such a program leaders are working toward the common goal of providing a better and more uniform service. In this bulletin we have tried to bring together the general philosophy, purpose and plan agreed upon not only in Georgia, but throughout the nation. I wish to thank Miss Nesbit for her fine contribution to our state program through the time and effort given to this publication. Her work makes this publication possible. The pictures were made by the Audio-Visual Service of the State Department of Education. Helpful teachers and Department staff memebers posed for them. For this co-operation we are appreciative. Florrie B. Still, Coordinator Georgia Visiting Teacher Service CHAPTER I "Over and over, questions" What IS The Visiting Teacher Program? Over and over the questions are asked: What is a visiting teacher? What does she do? This description is an attempt to answer these questions by looking first at the service as a whole and then at some of its specific features. One theme is predominant-the service is not an appendage to but an integral part of the school. The visiting teacher works on an individual basis with children, their teachers, and their parents. The focus of the work is always on the child. The work is with children who find it difficult to come to school or to participate in a satisfactory way when they do come. The service does not cover all school problems, nor all problems of children. Scores of problems are handled daily in the classroom with no need for other help, and community resources are used to help with problems for which the school is not responsible. The service does not duplicate or relieve other school personnel of their own duties. It is not for discipline nor for academic teaching but for helping children solve their problems. Compulsory school attendance laws make the school responsible for teaching all children who are educable. This challenges the school to fit the curriculum to the needs of all children rather than to attempt to fit the children to the curriculum or to allow them to drop out as misfits. Yet, there are many children who are unable, for various reasons, to take advantage of what is offered them even in the most adequate curriculum. These are the children with whom the visiting teacher works. She offers one of the services which assist classroom teachers in their duties of teaching all children. Along with all other school personnel, the visiting teacher represents the positive and constructive aspects of the school to the child. They believe in the rightness of school for children and in helping to make the school a happy place for them. In spite of cartoonists who still liken the opening of school to a cactus bed into which the child falls helplessly, school people believe that the child who is happy, who can manage his own problems with minimum adult assistance, will find satisfaction in school. The visiting teacher is one of the people who can help the child learn how to manage himself if he finds it difficult to do so alone or with the help which his teacher and his parents give him. (9) ..... "Organization makes the difference" How Is The Program Organized? The many facets of the visiting teacher program can be compared to a jigsaw puzzle. Unassembled, the pieces seem to bear little relation to each other; assembled, each fits into the pattern. Organization makes the difference. In the process of planning, duties are defined which serve as guideposts not only for the visiting teacher but also for others who use the service. A Place to Call Her Own. The visiting teacher works in the entire school system or in certain assigned schools but should have a "home base" where she can be contacted or where messages can be left. It should be sufficiently private to allow for conferences and undisturbed work. Many records are of a confidential nature and should be kept locked. In addition to a central office, interviewing space should be available in each schooL A place to work in the school gives status to the visiting teacher and enables teachers and children to know where to find her. In crowded buildings this may be quite difficult, but the principal and visiting teacher should plan together to do the best they can. The corner of a hall, a book room, or a cleared-out storage space have been used when there was nothing better. In planning new buildings this need should be considered. Circumstances in each local system will determine the amount of clerical help which can be provided. The more the visiting teacher can be relieved of routine duties, the more time she can have to work with children. Assistance in compiling statistical reports and typing records are two services which would help to make the program more effective. A dictaphone or other kind of recorder saves time and provides more adequate records if such equipment is available. A Plan to Use Her Time. Though emergencies do arise, an orderly way of working is important. A schedule helps direct the visiting teacher's thinking and avoids the temptation to be guided by her inclinations day by day. To be sure, the varied nature of her work requires a schedule that is flexible. The same is true of the teacher. Because there is a class schedule, the teacher does not abruptly call a halt to all other activity at exactly nine fiftytwo every day in order to begin arithmetic. The schedule in high school is of necessity less flexible than in elementary school but not as rigid as it might appear on first thought. It provides the time limits essential when a number of people must work to- (10) gether. The visiting teacher works with a number of different people daily, and a schedule provides a constructive use of limits for herself. Planning her time enables the visiting teacher to do more and better work. If schools know when to expect her, referrals can be ready. A schedule is necessary in planning regular contacts with children and in making appointments for home or office visits. A Bird's Eye View. In addition to her major duty of working with the children who are referred, there are other ways in which the visiting teacher functions as a part of the staff of the school. She may participate in faculty study groups. As one of the people who know the total school system, she is in a position to be of help in system-wide planning. She is definitely a part of the local teachers' organization and should take an active part. As a link between school, community, and home, she can be a valuable aid in promoting understanding in all these directions. The School and Attendance Attendance problems are of major concern for the whole school. Truancy and non-attendance are no longer considered crimes but are known to be symptoms of trouble. Therefore, these problems are treated as other school problems are treated-by discovering the cause and helping the child find a more satisfactory way of handling it. Attendance is the responsibility of the entire school and community. An attractive and meaningful school program, understanding teachers, positive attitudes on the part of parents and community in general toward school and school attendance, and economic security can do more to promote good attendance than mere enforcement of the law. These preventive measures are more effective than relying on the law; yet there is definite need for the law. Delegating responsibility to specific persons for carrying out the purpose of the law is needed to complete a wellrounded attendance program. Attendance is a prerequisite to education. The child cannot be taught if he is not there, but his physical presence does not insure successful learning. He can be mentally as well as physically truant. When difficulties become too great, the easiest solution sometimes is to leave. When parents do not understand or care, they need help in becoming more understanding. Handling these situations requires the same kind of skills the visiting teacher uses in handling any other school-connected problems of children. (11) Along with the importance of attendance is the importance of knowing all the children who should be in school. It is the responsibility of the entire school to keep the school census up to date, with the visiting teacher assisting in planning and coordination. Attendance measures are not as effective as they should be unless there are workable means of accounting for all children who should attend. Treating truancy and non-attendance as symptoms of difficulty and considering attendance the respol'sibility of the whole community is a positive approach, while punishment is negative. School is a good place for children to be, and they will learn more happily and successfully when this is the prevailing community attitude. Yet, most schools and communities fall somewhat below this ideal. Not all children find school a good place to be nor do all communities cooperate so well. Children must learn to live with authority instead of in conflict with it. When parents do not themselves give to their children their right to an education, the State must do it for them. Visiting teachers or attendance officers are obligated by law to carry out this purpose. Their responsibility in enforcing the law will be discussed in a later chapter. School attendance is a part of the accepted standards of society and those who ignore or defy this standard are paying a high price for their non-conformity. This suggests that the underlying causes must be of such intensity that the disapproval of society is risked. Having to be in school when everything seems to go wrong for him may make the child feel trapped and unable to escape. There may be fear of failure; but running away is not failure; it is escape. Hence, he may become truant. The child from an insecure home may feel that he is being rejected when he has to go to school while his younger brothers and sisters can stay at home. The demands of school may be too great for some children. There may be worry over events at home. Forgetting the child's rights, a mother might retreat into illness to keep her child at home. A father may feel that it is the duty of his children to work for him. These are examples of the need for careful study of the causes behind poor attendance. Truancy and drop-outs, as well as other school problems, may be prevented by detecting earlier and less serious symptoms of difficulty or maladjustment in school. (12) CHAPTER II "An important word: referral" Which Children NEED Her Help? What is meant by a referral? It is simply the means by which the visiting teacher is notiiied of the children who need her help. She does not begin working with children on her own initiative without the knowledge of the teacher and principal. The referral implies a request for a definite service. 1 the visiting teacher knows of a child who seems to be having difficulty in school, she should discuss the matter with the proper person at school. Together they decide how the problem should be handled. The referral process is a vital part of the visiting teacher service. There is no ritual about it. The most convenient way of getting the child to the visiting teacher is usually the most satisfactory. Methods of Making Referrals. What is the procedure for referral? Parents sometimes write a note or come to the school. Community agencies call the visiting teacher for a conference. Principals and teachers talk to the visiting teacher about a child or a family. Someone stops her on the street or in the grocery store to make a referral or to ask for information. All of these are natural means of communication. The fact of referral is more important than the method, but planning can make it more effective. Within the school, written referrals are more satisfactory. They do not take the place of conferences, but stating the problem in writing brings into focus the specific problem on which work should begin. Having written referrals placed on the principal's desk is a simple means of keeping him informed as to the children who are referred. Plans can be worked out for mutual referrals with community agencies. From whatever source the referral comes, the visiting teacher should talk with the appropriate person at school before any plans are made to see the child. Who Are These Children? Visiting teachers are not the only ones who help children with their school problems. Teachers and all other school personnel are doing it constantly. Some problems are resolved more satisfactorily in the group than individually. Others need individual help in addition to and different from that which the teacher gives. Those who are showing symptoms of social, emo- (13) --- tional, or scholastic maladjustment come within the scope of the visiting teacher's responsibility to help. Deviation from normal behavior or performance is the most usual symptom. .. .. for the child in a big, baffling world, a reassuring friend The service should be available to all children when they need it just as health or other services should be available to all. Estimates of the possible number who may need such service var:i from two per cent to ten per cent or more of the school population. The number who can actually receive such help depe _d5 on the number of schools and the enrollment served by one visiting teacher. The type of service, however, should not vary from large to small systems. It is better to limit the number served than to give a superficial service to many. Troubles Children Have. What kinds of behavior are signs of difficulty? It is not the ordinary mischief or temporary illtemper which cause concern, but the chronic, unusual, or 'different" actions on the part of the child which cause trouble for himself or for his group. The timid, withdrawn child who sits ignoring the group and ignored by it, may have a more serious (14) ,. problem than the overly aggressive person whose behavior will not be tolerated by the group. The aggressive boy or girl is at least doing something to relieve the tensions, while the timid one may be retaining tensions within himself. Both need help to find acceptable ways of handling their problems. Children who steal, lie, tell fantastic tales, quarrel constantly, daydream excessively, show off, carry a chip on the shoulder, sulk, have temper tantrums, pick on others, or are always at odds with the group are saying clearly that something is wrong and they need help. Laziness, indifference, shirking of responsibility, lack of cooperation, lack of dependability, impudence, and many other non-conforming attitudes are symptoms rather than diseases. They are the child's way of saying that everything is not right for him. He may not think there is anything wrong with him but that the trouble is outside of himself-in the school, at home, bad luck, or just the way the world is anyway. On the other hand, he may think that it is all because he himself is bad. In either case, he does know something is wrong whether he admits it or not. These are some of the children with whom the visiting teacher may help. Others who need the service are those who are failing in school work or making poor grades though they have the ability to do the work. All schools know of students of superior ability whose achievement is very poor. Something is interfering with the use of this abilitv. At the other end of the scale are children who become confuse"d and discouraged because of the pressures of school to achieve more than they are able to do. And, in between the two extremes are many children who do not make the best use of their capacity for learning. The visiting teacher may help them make better use of their abilities. There are various other reasons for referral to the visiting teacher. Many problems of children begin in the home but are reflected in the school. Parental neglect, indifference or hostility to school, economic strain or discord in the home affect the child's ability to use the school successfully. Truancy is a sign of a problem of long standing. It is running away, taking the easy way out of an intolerable situation. Not the truancy alone but what makes school intolerable is the concern of the visiting teacher. Delinquent behavior comes in the same category. Children who have lost faith in themselves or in adults need help desperately. Children who have been helped by the visiting teacher often tell others or ask if their friends can talk with her, too. Occasionally two or three students will ask to talk with the visiting teacher together about a common problem. These Things the Visiting Teacher Does Not Do. Not all emotional problems are handled by the visiting teacher. Very (15) deeply disturbed children or cases in which the parent rather than the child needs casework service should be referred to a child guidance clinic, a family service agency, or a psychiatrist. The absence of a child guidance or mental hygiene clinic will influence to some degree the extent of working with emotionally disturbed children who can remain in school with some help. Decisions must be made on the merits of the individual case, considering all contributing factors. One visiting teacher, who was working intensively with a very seriously disturbed child because there was no other agency for referral, asked for help from a psychiatrist in planning treatment. He agreed that the child was being helped slowly but felt that, even with long-term treatment, the outcome was doubtful. His wise suggestion was that it would be better for the visiting teacher to use her time working with those who had less serious problems and where much of her effort would be preventive. Spending long hours with one child who might never be able to use school effectively would leave many other children neglected, and with their problems becoming progressively worse. That did not lessen the need of the seriously disturbed child for help or the wish of his family for it, but it did help the visiting teacher face the reality of offering her service to the largest number of children possible. Neither are all social problems handled by the visiting teacher. The relief of financial stress, poor or crowded housing conditions, lack of recreational facilities, the placement of children in foster homes, and many others are community problems to which she has a definite relationship but not primary responsibility. The visiting teacher refers such problems to appropriate agencies, if there are such, and, if there are not, recognizes the limits of her own job as helping children with their problems in school. When Does She Refer to Community Agencies? Frequently other community resources are needed in working out children's problems. Duplication and confusion for the child and his family should be avoided. Many times more than one agency may be working with a family at the same time. In such instances, all those concerned with helping in the situation should formulate a plan of continued working together, agreeing upon areas of responsibility each will assume. For instance, if the child is referred to a child guidance clinic, the visiting teacher would help the family get there and begin using the service but would not thereafter continue working with the child on the same problem for which he was referred. She might keep in touch with him in the area of his school progress. (16) -- Large communities maintain a Social Service Exchange in order to avoid duplication of services. There should be a similar plan in smaller communities for the exchange of information and coordination of efforts. It is not good for families to have several agencies helping with the same or related problems nor for them to be able to make the same request from several agencies. . . . . THE COUNTY HEALTH DEPARTMENT-one of many community agencies that help the Visiting Teacher help the child to become a whole and wholesome personality Each agency in the community has its own function, and cooperative planning among all will mean better service for the people. When the visiting teacher knows the functions of all the agencies, she will know how to use the resources of her community to the best advantage. She will know where and how to refer families who need help. Likewise, when agencies know the function of the visiting teacher and the kinds of problems with which she can work, they can make appropriate referrals to her. (17) c CHAPTER ill The Visiting Teacher and Her Colleagues Wherever people work together the "together" part of the relationship is as important as the "work" part. The school staff is a team and each member establishes his own relationships with all other members. Much could be said about the great im- portance of all these relationships. This discussion is limited to ways in which the visiting teacher "works together with" each member of the team. Ways in which her working relationships extend into the community have been noted in the previous chapter. ' i "li"-:-- "'f .. \0; ,,,,,.rt.,,,, ' ., ~ i ~ 1't- '.:' ,~ , ...... 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