Follow-Up Review Report No. 21-05 June 2021 Georgia Department of Audits and Accounts Performance Audit Division Greg S. Griffin, State Auditor Leslie McGuire, Director Why we did this review This report is a follow-up review of a special examination published in December 2018 (Report #18-14). The original examination answered the House Appropriations Committee's questions regarding funding models for domestic violence (DV) shelters and sexual assault (SA) centers. The report discussed trends in funding (including funding gaps), services provided, and the availability of information to assess the performance of DV shelters and SA centers. About DV Shelters and SA Centers The Criminal Justice Coordinating Council (CJCC) manages the state's family violence appropriation and federal grants for crime victims. CJCC awards funding to DV shelters-- which provide safe housing and other resources for victims of domestic violence and their children--and SA centers--which assist victims of sexual assault. Shelters and centers must meet established eligibility standards to receive state funding. In fiscal year 2021, 48 shelters and 28 centers across Georgia received state funds. Eight are funded as a dual DV shelter and SA center. Follow-Up Review Funding of Domestic Violence Shelters and Sexual Assault Centers Services impacted due to pandemic but funding to drop What we found Since our 2018 examination, the number of state-funded domestic violence (DV) shelters and sexual assault (SA) centers has increased, diminishing previously identified gaps in service coverage. Although grant award amounts to shelters and centers increased from fiscal year 2019 to fiscal year 2020, future decreases in grant awards are likely because of steep cuts to federal funding, the largest funding source for these entities. Services provided by shelters and centers have generally increased, though these entities continue to face many challenges due to the COVID-19 pandemic. With upgraded case and grants management systems, the Criminal Justice Coordinating Council (CJCC) will be better able to collect and analyze data on funding and services. This report provides an update on the current status of funding and services, particularly as a result of COVID-19. It also provides information on actions CJCC has taken since our original review. At the time of the original report, CJCC distributed state funding via annual grants to 46 DV shelters and 22 SA centers located throughout the state. In fiscal year 2020, CJCC received state appropriations to award grants to two additional DV shelters and six additional SA centers (no additions occurred in fiscal year 2021). As shown in Exhibits 1 and 2, state-funded DV shelters and SA centers are located throughout the state (see Appendix A for a list of state-funded entities and their service areas). While the addition of the two DV shelters did not impact coverage, access to the shelters improved, with seven counties serviced by more than one shelter (see Exhibit 1). 270 Washington Street, SW, Suite 1-156 Atlanta, Georgia 30334 Phone: (404)656-2180 www.audits.ga.gov Follow-Up Review of Funding of DV Shelters and SA Centers 2 Exhibit 1 Some Counties are Served by Multiple DV Shelters, FY 2021 DV Shelter Added in FY20 Area served by more than 1 shelter Source: CJCC documents As Exhibit 2 shows, the additional six state-funded SA centers expanded coverage, and the number of counties without coverage has decreased from 35 to 21. With the expanded coverage, approximately 3% of the state's population currently resides in an area without service coverage--compared to 6% in fiscal year 2019. In particular, coverage in the eastern and southeastern parts of the state shifted from non-state funded to state-funded centers, while coverage in Central Georgia increased partly due to the addition of non-state funded centers--centers that meet state standards but do not receive state funding. In our previous report, we noted that state funding is "continuation funding" and thus provides a degree of stability for the centers. While there has been an overall increase in coverage, geographic gaps in service areas persist, particularly in Southwest Georgia. Follow-Up Review of Funding of DV Shelters and SA Centers Exhibit 2 Despite Increased Coverage, Gaps Remain FY 2019 Served by StateFunded SA Centers Served by NonState Funded SA Centers FY 2021 Served by Both 3 DV shelter Added in FY 20 Source: CJCC documents Funding In our prior report, we noted that DV shelters and SA centers rely heavily on federal and state funding. As shown in Exhibit 3, approximately 80% of total funding available for DV shelters and SA centers is federal, and the largest portion comes from funds generated by the Victims of Crime Act (VOCA) grant. Between fiscal year 2019 and 2020, VOCA funds decreased by 26%, and all other major federal funding sources-- including S.T.O.P. Violence Against Women Act (VAWA)--experienced a decline. The single exception was the Family Violence and Prevention Services Act (FVPSA) grant, which experienced a one-time increase from the Coronavirus Aid, Relief, and Economic Security (CARES) Act. In contrast, state appropriations for the family violence program increased by 3% from $12.8 million in fiscal year 2019 to $13.2 million in fiscal year 2020. The increase in fiscal year 2020 appropriations was for the additional shelters and centers and did not increase award amounts to existing entities. State appropriations increased again in fiscal year 2021 to $14.6 million, which will result in higher awards to all shelters and centers in fiscal year 2022. Finally, local victim assistance program (LVAP) collections decreased by 50% in fiscal year 2020 and LVAP funding provided to DV shelters and SA centers decreased by approximately 48%.1 Approximately half of the state-certified entities historically receive LVAP funds. However, as of January 2021, approximately 38% of state-certified entities had received LVAP funding.2 In addition to LVAP funds, shelters and centers may also receive revenue from fundraising, local contributions, and operating small businesses (e.g., thrift shops). More than half of our survey respondents (25 of 48) indicated that total local funding had decreased in fiscal year 2020. 1 LVAP funding is generated by a 5% penalty applied to any fines for criminal offenses or violations. Local governments distribute funds among LVAP-certified entities as they see fit. DV shelters and SA centers are not the only potential recipients of these funds. 2 This percentage is with 102 counties reporting. Follow-Up Review of Funding of DV Shelters and SA Centers 4 Exhibit 3 VOCA Funds Account for the Largest Portion of Funding and Decreased by 26% (FY 2019-2020)1 1 1 Other federal sources include the S.T.O.P Violence Against Women Act (VAWA), Sexual Assault Services Program (SASP), and Preventative Health and Health Services Block Grant (PHBG) Sources: Federal websites, state appropriations bill, and CJCC documents While total award amounts continued to increase from fiscal year 2019 to fiscal year 2020, decreases are anticipated in the coming years because of a significant decline in VOCA funds. As Exhibit 4 shows, Georgia's VOCA allocation experienced a 67% drop between fiscal years 2018 and 2021 from approximately $105 million to $35 million.3 However, this has yet to impact grants to shelters and centers because previous years' increases in VOCA funding (administered on a four-year cycle) have buffered the effects of the more recent cuts. According to CJCC, cuts to VOCA grant award amounts, ranging from approximately 10% to 15%, are anticipated beginning in fiscal year 2022. Exhibit 4 Georgia's VOCA Allocation Decreased by 50% from FY 2018 to FY 2020 $120 $105 $100 Millions $80 $58 $60 $40 $71 -67% $53 $35 $20 $0 2017 Source: CJCC documents 2018 2019 2020 2021 3 CJCC is determining individual DV shelter and SA center award allocation amounts for fiscal year 2021 VOCA grant awards. Directors will be notified of these amounts in July 2021. Follow-Up Review of Funding of DV Shelters and SA Centers 5 Service Activity We surveyed 68 shelter and center directors to determine what challenges they have faced during the pandemic and the changes in services they experienced. Of the 48 that responded, 34 (71%) indicated they have served more victims and answered more crisis calls in fiscal year 2020 compared to fiscal year 2019 (see Exhibit 5). However, along with these increases, shelters' and centers' ability to serve (i.e. capacity) has been limited due to impacts from COVID-19, including decreases to staffing and the Centers for Disease Control and Prevention's guidelines on social distancing. Exhibit 5 Most Survey Respondents Indicated More Victims Served and Crisis Calls Completed in FY 2020 Stayed Same 10% Stayed Same 8% Decreased 19% Victims Served Increased 71% Decreased 21% Crisis Calls Increased 71% Source: DOAA survey of entity directors Survey respondents were less aligned when discussing trends in bed nights.4 Of those providing shelter services, approximately 39% (15 of 38) indicated that bed nights had increased, while an equal percentage indicated that bed nights had decreased. However, 58% of all respondents (28 of 48) also indicated that there was an increase in the number of victims relocated due to capacity. Similarly, CJCC's survey of shelters and centers found that many shelters were met with an increased demand for services; however, they also had to reduce the number of victims in the shelters to ensure proper social distancing. As a result, it is unclear whether the pandemic impacted bed nights because of increased demand or limited capacity due to social distancing restrictions. Our survey also asked directors about other impacts of the ongoing pandemic on shelters and centers. Approximately 90% of directors who responded (43 of 48) indicated that social distancing guidelines during the pandemic created fundraising challenges, while 83% (40 of 48) noted a decrease in volunteers (see Exhibit 5). CJCC's survey of shelters and centers also indicated that the inability to fundraise during the pandemic would negatively impact services moving forward. Shelters also reported purchasing additional equipment to obtain or update technology to serve clients remotely and meet their needs. For example, one shelter director indicated that they purchased new technology and hired additional personnel to assist the children staying in the shelter with maintaining schoolwork and virtually connecting with their schools. 4 Bed nights refer to the number of nights for each person who is provided a bed in the shelter. Follow-Up Review of Funding of DV Shelters and SA Centers 6 Exhibit 5 Inability to Fundraise was the Most Common Challenge Resulting from the Pandemic 90% 83% 58% 54% Inability to fundraise Decrease in volunteers Technology challenges Source: DOAA survey of entity directors Shortage of supplies Approximately 42% of the respondents (19 of 45) reported that hotel stays have been the largest expense resulting from the pandemic.5 Shelters may place clients in hotels if they do not have beds available due to capacity, and social distancing guidelines further limited the number of people shelters can house. The cost of supplies, including personal protective equipment, was the second most often cited expense resulting from the pandemic. Management Systems Since our prior report, CJCC has implemented new systems that will improve its ability to collect and analyze activity data, such as the number and types of services provided.6 Once the upgrades described below are complete, CJCC should have better data to inform any future changes to the grant awards processes. Case Management System (CaseWorthy) CJCC launched CaseWorthy for DV shelters and dual DV shelter/SA centers in fiscal year 2019, and SA centers joined in fiscal year 2020. CaseWorthy allows entities to generate different activity reports for various purposes and check for data accuracy. According to CJCC, CaseWorthy will also allow it to develop a map function that provides real-time information on the geographic availability of beds at individual shelters. CJCC indicated that Georgia would be the first state in the country to add such a functionality. Grants Management System (IntelliGrants) CJCC's IntelliGrants--slated to go live in July 2021--will streamline the process so the grants reimbursements can be handled and tracked in one place. CJCC staff stated they plan to release grant requests for applications using the new system for grants scheduled to begin in October 2021. With these system upgrades, CJCC will be able collect and analyze performance information that will assist in its new responsibility of evaluating how it awards family violence program grants. In our original report, we noted that the process was based on historical precedent rather than a methodology that considers factors related to the program's goals. The fiscal year 2021 appropriations bill calls for CJCC to evaluate the current funding formula and submit a report of its findings to the chairs of the House and Senate Appropriations Committees by December 31, 2021. According to CJCC staff, it is meeting with stakeholders in July 2021 to determine how it will conduct this evaluation. 5 There were 45 responses to this particular question. 6 We were unable to use the information from CaseWorthy to compare activity data from fiscal years 2019 to 2020 because the system had not been fully implemented in fiscal year 2019. Follow-Up Review of Funding of DV Shelters and SA Centers 7 CJCC's Response: In its response, CJCC indicated the follow-up review "reflects an updated and accurate picture of the domestic violence (DV) shelter and sexual assault (SA) center funding models in Georgia." They noted that, while it views its relationship with the DV shelters and SA centers as a partnership, "there have been and will continue to be highs and lows in this area of service due to the nature of the work, the difficulty to maintain a consistent level of service, and reductions in available grant funds...". They indicated they continue to provide technical assistance and training and will seek out additional resources to sustain and expand victim services. CJCC noted that DV and SA providers have modeled "resilience and commitment" in their provision of services throughout the pandemic. A copy of the 2018 special examination (#18-14) may be accessed at: http://www.audits.ga.gov/rsaAudits. Follow-Up Review of Funding of DV Shelters and SA Centers 8 Appendix A: Listing of State-Funded DV Shelters and SA Centers State-Funded Domestic Violence Shelters Shelter Name City 1 Battered Women's Shelter (The Haven) Valdosta Counties Served Atkinson, Berrien, Brooks, Clinch, Colquitt, Cook, Echols, Lanier, Lowndes 2 Camden Community Crisis Center (Camden House) St. Marys Camden, Charlton 3 Carroll County Emergency Shelter Carrollton Carroll, Coweta, Haralson, Heard, Meriwether 4 Center for Pan Asian Community Services1 Atlanta Gwinnett, Fulton, DeKalb, Cobb 5 Cherokee Family Violence Center Canton Cherokee 6 Christian League for Battered Women (Tranquility House) 7 Circle of Love Center Cartersville Greensboro 8 Citizens Against Violence (Safe Haven) Statesboro 9 Clayton County Association Against Domestic Violence (Securus House) Morrow 10 Columbus Alliance for Battered Women Columbus (Hope Harbour) 11 Colquitt County Serenity House1 Moultrie Bartow Baldwin, Greene, Hancock, Morgan, Putnam Candler, Bulloch, Effingham, Jenkins, Screven, Washington Clayton Chattahoochee, Harris, Marion, Muscogee, Talbot, Taylor Colquitt 12 Crisis Line & Safe House of Central Georgia 13 Fight Abuse in the Home (FAITH) Macon Clayton Bibb, Crawford, Jones, Monroe, Twiggs Rabun 14 Family Crisis Center of Walker, Dade, Catoosa, & Chattooga Counties 15 Fayette County Council on Domestic Violence (Promise Place) Lafayette Fayetteville Chattooga, Catoosa, Dade, Walker Fayette, Pike, Spalding, Upson Follow-Up Review of Funding of DV Shelters and SA Centers 9 State-Funded Domestic Violence Shelters - Continued Shelter Name 16 Flint Circuit Council on Family Violence (Haven House) City McDonough Counties Served Butts, Henry, Jasper, Lamar 17 Forsyth County Family Haven Cumming Forsyth 18 Georgia Mountain Women's Center (Circle of Hope) 19 Gateway House Cornelia Gainesville Habersham, Stephens, White Hall 20 Glynn Community Crisis Center (Amity House) Brunswick 21 Halcyon Home for Battered Women Thomasville 22 Harmony House Domestic Violence Shelter 23 Hospitality House for Women LaGrange Rome Glynn, McIntosh Decatur, Grady, Mitchell, Seminole, Thomas Troup Floyd 24 International Women's House (IWH) Decatur DeKalb 25 Liberty House of Albany 26 liveSAFE Resources Albany Marietta Baker, Calhoun, Clay, Crisp, Dooly, Dougherty, Early, Lee, Macon, Miller, Quitman, Randolph, Schley, Stewart, Sumter, Terrell, Webster Cobb 27 Northeast Georgia Council on Domestic Hartwell Violence (Heart Haven) 28 NOA's Ark (No One Alone) Dahlonega Elbert, Franklin, Hart Dawson, Lumpkin 29 North Georgia Mountain Crisis Network Blue Ridge Fannin, Gilmer, Pickens 30 Northwest Georgia Family Crisis Center Dalton Cordon, Murray, Whitfield 31 Partnership Against Domestic Violence (PADV - Fulton County) Atlanta - Fulton Fulton Follow-Up Review of Funding of DV Shelters and SA Centers 10 State-Funded Domestic Violence Shelters - Continued Shelter Name 32 Partnership Against Domestic Violence (PADV - Gwinnett County) City Atlanta - Gwinnett Counties Served Gwinnett 33 Peace Place Winder Banks, Barrow, Jackson 34 Polk County Women's Shelter (Our House) 37 S.H.A.R.E. House Cedartown Douglasville Polk Douglas, Paulding 38 Safe Homes of Augusta Augusta 39 Savannah Area Family Emergency Shelter (Safe Shelter) Savannah 40 Support in Abusive Family Emergencies Blairsville (SAFE) 41 The Refuge Domestic Violence Shelter Vidalia 42 The Salvation Army Safe House Warner Robins Burke, Columbia, Glascock, Jefferson, Lincoln, McDuffie, Richmond, Taliaferro, Warren, Wilkes Chatham Towns, Union Emanuel, Montgomery, Toombs, Treutlen, Wheeler Houston, Peach, Pulaski 43 Tift Judicial Circuit Shelter (Ruth's Cottage) 44 TriCounty Protective Agency Tifton Hinesville Ben Hill, Irwin, Tift, Turner, Worth Bryan, Evans, Liberty, Long, Tattnall 45 Waycross Areas Shelter for Abused Women & Children (Magnolia House) Waycross 46 Wayne County Protective Agency (Fair Haven) Jesup 47 Women in Need of God's Shelter (WINGS) Dublin 48 Women's Resource Center to End Decatur Domestic Violence (Women Moving On) 1 Shelter added in fiscal year 2020. Source: CJCC documents Bacon, Brantley, Coffee, Pierce, Ware Appling, Jeff Davis, Wayne Bleckley, Dodge, Johnson, Laurens, Telfair, Wilcox, Wilkinson DeKalb Follow-Up Review of Funding of DV Shelters and SA Centers 11 Sexual Assault Centers Center 1 Battered Women's Shelter, Inc. City Valdosta Counties Served Atkinson, Berrien, Brooks, Clinch, Colquitt, Cook, Echols, Lanier, Lowndes 2 Crisis Line & Safe House of Central Georgia, Inc. Macon Bibb, Crawford, Houston, Peach 3 The Cottage aka Sexual Assault Center Athens of NE GA Clarke, Madison, Oconee, Oglethorpe 4 DeKalb Rape Crisis Center, Inc. Decatur DeKalb, Fulton, Henry, Newton, Rockdale 5 Douglas County Task Force1 Douglasville Douglas 6 FAITH / Fight Abuse in the Home Clayton Rabun, Stephens 7 The Gateway Center, Inc.1 Cordele Ben Hill, Crisp, Dooly, Wilcox 8 Grady Rape Crisis Center Atlanta DeKalb, Fulton 9 Harmony House Child Advocacy Center1 Royston 10 The Lily Pad SANE Center Albany 11 liveSAFE Resources Marietta Elbert, Franklin, Hart, Madison, Oglethorpe Baker, Calhoun, Decatur, Dougherty, Grady, Mitchell Cherokee, Cobb, Paulding 12 Mosaic Georgia, Inc. Duluth Gwinnett, Rockdale 13 North GA Mountain Crisis Network Blue Ridge Fannin, Filmer, Pickens 14 Piedmont Rape Crisis Center Hoschton Banks, Barrow, Jackson 15 Rape Crisis Center of the Coastal Empire, Inc. 16 Rape Response, Inc. Savannah Gainesville Bryan, Chatham, Effingham, Evans, Liberty, Long, Tattnall Dawson, Forsyth, Habersham, Hall, Lumpkin, White Follow-Up Review of Funding of DV Shelters and SA Centers 12 Sexual Assault Centers - Continued Center 17 The Refuge SA Shelter, Inc.1 City Vidalia Counties Served Toombs, Montgomery, Wheeler, Treutlen, Emanuel 18 SAFE/Support in Abusive Family Emergencies, Inc. Blairsville Towns, Union 19 Safe Harbor Children's Shelter (Connie Smith Rape Crisis Center) 1 Brunswick Appling, Camden, Glynn, Jeff Davis, McIntosh, Wayne 20 Satilla Health Foundation Waycross Bacon, Brantly, Charlton, Coffee, Pierce, Ware 21 Sexual Assault Center of NW GA Rome Bartow, Chattooga, Floyd, Polk 22 Sexual Assault Support Center, Inc. Columbus 23 The Sexual Assault Victims Advocacy Center, Inc. Ft. Oglethorpe 24 Southern Crescent Sexual Assault Center Jonesboro 25 Statesboro Regional Sexual Assault Center 1 Statesboro 26 University Health Services, Inc. (Rape Crisis & Sexual Assault Services) Augusta 27 West Georgia Prevention and Advocacy Carrolton Center, Inc. 28 WINGS / Women in Need of God's Shelter, Inc. Dublin 1 Center added in fiscal year 2020. Source: CJCC documents Chattahoochee, Harris, Marion, Muscogee, Talbot, Taylor Catoosa, Dade, Walker Butts, Clayton, Coweta, Fayette, Henry, Lamar, Pike, Spalding, Upson Bryan, Bulloch, Candler, Effingham, Emanuel, Evans, Jenkins, Long, Screven, Tattnall, Toombs Burke, Columbia, Jefferson, McDuffie, Richmond, Washington Carroll, Coweta, Haralson, Heard Bleckley, Dodge, Johnson, Laurens, Telfair, Wilcox, Wilkinson The Performance Audit Division was established in 1971 to conduct in-depth reviews of state-funded programs. Our reviews determine if programs are meeting goals and objectives; measure program results and effectiveness; identify alternate methods to meet goals; evaluate efficiency of resource allocation; assess compliance with laws and regulations; and provide credible management information to decision makers. For more information, contact us at (404)656-2180 or visit our website at www.audits.ga.gov.