Xpress Operations Statistical Report August 2013 Operations and Finance Committee October 9, 2013 Xpress Email and Phone Call Complaints per 10,000 Boardings (All Routes) FY 2013 Average: 8 2 Xpress Daily Average Out-of-Service Buses (PTM-Operated Routes) 3 Xpress Cost Recovery (All Routes) 4 Xpress Fare Revenue and Expense Report (All Routes) 5