Xpress Operations Statistical Report February 2013 
GRTA Board of Directors April 10, 2013 
 
 Reporting Metrics 
1. Call Center Statistics 2. Average Daily Out-of-Service Buses 3. Average Daily Fuel Consumed 4. Cost Recovery 5. Monthly Operating Revenues 6. Fiscal Year-to-Date Revenues 7. Monthly Operating Expenditures 8. Fiscal Year-to-Date Expenditures 9. Fiscal Year-to-Date Net Cost of Operations 
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 Xpress Email & Phone Call Complaints 
 
(All Routes) 
 
Total ridership = 185,948 Complaints per 10K boarding's = 9.25 
 
Average # of complaints = 143 
 
Total call/email volume = 2,858 Correspondence per 10K boarding's = 6.01 
 
 Xpress Average Daily Out-of-Service Buses (PTM Operated Routes) 
 
20 
 
16.5 
 
14.9 
 
15 
 
12.9 
 
10.3 10 
7.7 
 
FY 2013 Goal < 10 
5 
 
PTM Fleet Size: 105 
Number of PTM Buses Required for Pullout: 
78 
 
7.4 
 
7.1 
 
8.1 
 
Out-of-Service Buses/Day 
 
0 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 
 
 Xpress Average Daily Fuel Consumption 
(PTM Operated Routes) 
 
Gallons of Fuel/Day Average Vehicle Miles/Day 
 
3,500 3,000 2,500 2,000 1,500 1,000 
500 0 
 
3,164 
 
3,134 
 
3,026 
 
3,005 
 
3,070 
 
2,981 
 
2,709 
 
25,000 
System MPG +4.7% 
2,586 20,000 
 
14,861 14,860 15,262 
 
14,866 14,852 14,847 14,902 14,851 
 
Reduced Governed Speed 9/5/12-9/17/12 
Transmissions to Economy Mode 10/15/12-11/1/12 Maintain Proper Tire Pressure 11/8/12-11/15/12 Coach Utilization System 2/1/13-2/13/13 
Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 
Gallons/Day Miles/Day 
 
15,000 10,000 5,000 0 
 
 Xpress FY 2013 Cost Recovery (YTD for All Routes) 
 
Cost Recovery Ratio 
 
40% FY 2013 YTD Recovery Ratio 
38% 
 
36% 34% 
 
35.7% 
 
34.8% 33.7% 
 
34.1% 
 
34.4% 34.2% 
 
34.7% 
 
33.8% 
 
32% 
 
30% FY 2013 Goal  31.7% 
28% 
 
26% Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 
 
 February 2013 Monthly Operations Report 
Summary of Revenues and Expenses 
 
Operating Revenues 
Total Operating Revenues 
Operating Expenses 
 
Prior Year MTD Actual 
 
MONTH to Date 
 
Current 
 
Current 
 
Month 
 
Month 
 
Projection 
 
Actual 
 
% 
 
% 
 
Prior Projection 
 
$ 519,063 $ 547,252 $ 601,342 116% 110% 
 
GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses 
 
$ 192,968 $ 1,191,032 $ 381,613 $ 62,178 $ 1,827,791 
 
$ 282,952 $ 1,020,873 $ 321,935 $ 153,570 $ 1,779,329 
 
$ 182,865 $ 1,075,124 $ 351,577 $ 46,537 $ 1,656,103 
 
95% 
 
65% 
 
90% 105% 
 
92% 109% 
 
75% 
 
30% 
 
91% 93% 
 
Net Cost of Operations 
 
$ 1,308,728 $ 1,232,077 $ 1,054,761 81% 86% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0ar0A0ct$u1a,l500C,u0r0re0nt$Y2e,a0r0P0ro,0je0c0tion 
 
Total Operating Revenues 
 
$519,063 $601,342 
 
Total Operating Expenses 
 
$1,827,791 $1,656,103 
 
Net Cost of Operations 
 
$1,308,728 $1,054,761 
 
Prior Fiscal YTD Actual 
 
Fiscal YEAR to Date 
 
Current 
 
Current 
 
Fiscal Year Fiscal Year 
 
Projection 
 
Actual 
 
% 
 
% 
 
Prior Projection 
 
$ 4,561,344 $ 4,549,294 $ 4,608,738 101% 101% 
 
$ 1,577,239 $ 8,513,456 $ 2,830,541 $ 667,873 $ 13,589,108 
 
$ 2,263,613 $ 9,017,545 $ 2,822,756 $ 662,801 $ 14,766,715 
 
$ 1,460,201 $ 8,596,601 $ 2,945,249 $ 645,855 $ 13,647,906 
 
93% 101% 104% 
97% 100% 
 
65% 95% 104% 97% 92% 
 
$ 9,027,764 $ 10,217,421 $ 9,039,168 100% 88% $-Prior Year Ac$tu5a,l000,0Cu0r0rent Ye$ar1A0c,t0u0a0l ,000Curren$t 1Ye5a,r0P0r0o,j0ec0t0ion 
 
Total Operating Revenues 
 
$4,561,344 $4,608,738 
 
Total Operating Expenses 
 
$13,589,108 $13,647,906 
 
Net Cost of Operations 
 
$9,027,764 $9,039,168 
 
7 
 
 Questions? 
Steve Hendershott Chief Regional Transit Operations Officer 
shendershott@grta.org 404-463-2035 
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