Xpress Operations Statistical Report January 2013 GRTA Board of Directors March 13, 2013 Reporting Metrics 1. Customer Service 2. Average Daily Out-of-Service Buses 3. Average Daily Fuel Consumed 4. Cost Recovery 5. Monthly Operating Revenues 6. Monthly Operating Expenditures 7. Fiscal Year-to-Date Revenues 8. Fiscal Year-to-Date Expenditures 9. Fiscal Year-to-Date Net Cost of Operations 2 Xpress Email & Phone Call Complaints (All Routes) 300 250 239 212 202 200 Complaints 150 134 121 100 50 80 57 127 92 Average = 140 0 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Xpress Average Daily Out-of-Service Buses (PTM Operated Routes) 20 16.5 14.9 15 12.9 10.3 10 7.7 FY 2013 Goal < 10 5 PTM Fleet Size: 105 Number of PTM Buses Required for Pullout: 78 7.4 7.1 Out-of-Service Buses/Day 0 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Xpress Average Daily Fuel Consumption (PTM Operated Routes) 3,200 3,000 3,164 3,134 3,026 3,005 3,070 14% savings between July and January 2,981 Gallons of Fuel/Day 2,800 2,709 2,600 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Xpress FY 2013 Cost Recovery (YTD for All Routes) Cost Recovery Ratio 40% 38% 36% 35.7% 34.8% 33.7% 34% 32% 30% 28% 26% Jul-12 Aug-12 Sep-12 FY 2013 YTD Recovery Ratio 34.1% 34.4% 34.2% 34.7% FY 2013 Goal 31.7% Oct-12 Nov-12 Dec-12 Jan-13 January 2013 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Operating Expenses Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 575,670 $ 594,597 $ 553,154 96% 93% GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 183,116 $ 908,843 $ 348,626 $ 162,442 $ 1,603,028 $ 282,952 $ 1,108,168 $ 373,558 $ 58,570 $ 1,823,248 $ 188,547 $ 1,141,075 $ 374,208 $ 150,161 $ 1,853,991 103% 126% 107% 92% 116% 67% 103% 100% 256% 102% Net Cost of Operations $ 1,027,358 $ 1,228,651 $ 1,300,838 127% 106% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0ar0A0ct$u1a,l500C,u0r0re0nt$Y2e,a0r0P0ro,0je0c0tion Total Operating Revenues $575,670 $553,154 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 4,063,813 $ 4,002,042 $ 4,005,123 99% 100% $ 1,386,407 $ 7,318,989 $ 2,469,399 $ 605,695 $ 11,780,490 $ 1,980,661 $ 7,996,672 $ 2,500,821 $ 509,231 $ 12,987,386 $ 1,277,336 $ 7,167,506 $ 2,491,788 $ 599,318 $ 11,535,948 92% 98% 101% 99% 98% 64% 90% 100% 118% 89% $ 7,716,677 $ 8,985,344 $ 7,530,826 98% 84% $-Prior Year Actu$a5l,000C,u0r0re0nt Year$A1ct0u,a0l00,0C0ur0rent Year Projection Total Operating Revenues $4,063,813 $4,005,123 Total Operating Expenses $1,603,028 $1,853,991 Net Cost of Operations $1,027,358 $1,300,838 Total Operating Expenses $11,780,490 $11,535,948 Net Cost of Operations $7,716,677 $7,530,826 7 Questions? Steve Hendershott Chief Regional Transit Operations Officer shendershott@grta.org 404-463-2035 8