Xpress Operations Statistical Report August 2012 GRTA Board of Directors October 10, 2012 Complaints Consolidated Cobb County Transit (CCT) and Gwinnett County Transit (GCT) Xpress System 250 200 150 100 209 50 0 August 2011 57 August 2012 Customer Complaints August 2012 6 5 4 3 6 2 4 1 2 3 1 0 3 Maintenance GRTA Operated Routes Road Calls 40 30 20 38 10 0 August 2011 18 August 2012 Miles Between Road Calls 20,000 15,000 10,000 5,000 9,182 18,987 0 August 2011 August 2012 50.0% 40.0% 30.0% 20.0% 10.0% Cost Recovery Xpress System including CCT and GCT 41.3% August 2011 30.6% Goal 32.2% August 2012 August 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection Total Operating Revenues $ 723,129 $ 640,549 $ 645,535 89% 101% $ 1,256,354 $ 1,225,399 $ 1,218,832 97% 99% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 82,273 $ 1,215,280 $ 386,376 $ 68,379 $ 1,752,308 $ 282,952 $ 1,278,504 $ 380,050 $ 153,570 $ 2,095,075 $ 192,833 $ 1,329,934 $ 421,298 $ 61,243 $ 2,005,309 234% 109% 109% 90% 114% 68% 104% 111% 40% 96% $ 198,972 $ 2,586,380 $ 701,541 $ 125,150 $ 3,612,043 $ 565,903 $ 2,573,224 $ 720,500 $ 216,381 $ 4,076,008 $ 306,544 $ 2,331,643 $ 781,943 $ 191,330 $ 3,611,460 154% 90% 111% 153% 100% 54% 91% 109% 88% 89% Net Cost of Operations $ 1,029,179 $ 1,454,526 $ 1,359,774 132% 93% Prior Year Actual Current Year Actual Current Year Projection Total Operating Revenues $723,129 $645,535 Total Operating Expenses $1,752,308 $2,005,309 Net Cost of Operations $1,029,179 $1,359,774 $ 2,355,689 $ 2,850,609 $ 2,392,628 102% 84% Prior Year Actual Current Year Actual Current Year Projection Total Operating Revenues $1,256,354 $1,218,832 Total Operating Expenses $3,612,043 $3,611,460 Net Cost of Operations $2,355,689 $2,392,628 August 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 723,129 $ 640,549 $ 645,535 89% 101% Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 1,256,354 $ 1,225,399 $ 1,218,832 97% 99% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 82,273 $ 1,215,280 $ 386,376 $ 68,379 $ 1,752,308 $ 282,952 $ 1,278,504 $ 380,050 $ 153,570 $ 2,095,075 $ 192,833 $ 1,329,934 $ 421,298 $ 61,243 $ 2,005,309 234% 109% 109% 90% 114% 68% 104% 111% 40% 96% $ 198,972 $ 2,586,380 $ 701,541 $ 125,150 $ 3,612,043 $ 565,903 $ 2,573,224 $ 720,500 $ 216,381 $ 4,076,008 $ 306,544 $ 2,331,643 $ 781,943 $ 191,330 $ 3,611,460 154% 90% 111% 153% 100% 54% 91% 109% 88% 89% Net Cost of Operations $ 1,029,179 $ 1,454,526 $ 1,359,774 132% 93% Prior Year Actual Current Year Actual Current Year Projection Total Operating Revenues $723,129 $645,535 Total Operating Expenses $1,752,308 $2,005,309 Net Cost of Operations $1,029,179 $1,359,774 $ 2,355,689 $ 2,850,609 $ 2,392,628 102% 84% Prior Year Actual Current Year Actual Current Year Projection Total Operating Revenues $1,256,354 $1,218,832 Total Operating Expenses $3,612,043 $3,611,460 Net Cost of Operations $2,355,689 $2,392,628 Questions? Steve Hendershott Chief Regional Transit Operations Officer shendershott@grta.org 404-463-2035