Xpress Operations Statistical Report July 2012 GRTA Board of Directors September 12, 2012 Consolidated Cobb County Transit (CCT) and Gwinnett County Transit (GCT) Xpress System Complaints 220 210 200 190 180 183 170 160 July 2011 212 July 2012 Customer Complaints July 2012 100 80 60 99 40 20 0 3 33 33 7 3 GRTA Operated Routes Road Calls 25 20 15 21 10 5 0 July 2011 13 July 2012 Miles Between Road Calls 25,000 20,000 15,000 10,000 5,000 0 14,266 24,005 July 2011 July 2012 Xpress System including CCT and GCT Cost Recovery 40.0% 30.0% 20.0% 10.0% 0.0% 28.7% July 2011 29.5% Goal 35.7% July 2012 GRTA Operated Routes Trips with Standees Trips with Standees 20 15 10 13 5 0 July 2011 19 July 2012 July 2012 Monthly Operations Report Summary of Revenues and Expenses Prior Year MTD Actual MONTH to Date Current Month Projection Current Month Actual % Prior % Projection Operating Revenues Total Operating Revenues $ 536,082 $ 584,849 $ 573,297 107% 98% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 142,168 $ 1,094,136 $ 346,922 $ 76,583 $ 1,659,809 $ 282,952 $ 1,294,720 $ 340,450 $ 62,811 $ 1,980,933 $ 113,710 $ 1,001,709 $ 360,645 $ 130,087 $ 1,606,151 80% 92% 104% 170% 97% 40% 77% 106% 207% 81% Prior Fiscal YTD Actual Fiscal YEAR to Date Current Fiscal Year Projection Current Fiscal Year Actual % % Prior Projection $ 536,082 $ 584,849 $ 573,297 107% 98% $ 142,168 $ 1,094,136 $ 346,922 $ 76,583 $ 1,659,809 $ 282,952 $ 1,294,720 $ 340,450 $ 62,811 $ 1,980,933 $ 113,710 $ 1,001,709 $ 360,645 $ 130,087 $ 1,606,151 80% 92% 104% 170% 97% 40% 77% 106% 207% 81% Net Cost of Operations $ 1,123,727 $ 1,396,084 $ 1,032,854 92% 74% Pr$io-r Year A$c5t0u0a,l000 $1C,0u0rr0e,0nt0Y0$ea1r,5A0c0tu,0a0l 0$2,000,000 $536,082 Total... $573,297 Current Year Projection $1,659,809 Total... $1,606,151 $1,123,727 Net... $1,032,854 $ 1,123,727 $ 1,396,084 $ 1,032,854 92% 74% $P-rior Yea$r5A0c0tu,0al00 $1C,u0r0re0n,0t0Y0ea$r1A,5c0tu0a,0l 00 $2,000,000 $536,082 Total... $573,297 Current Year Projection $1,659,809 Total... $1,606,151 $1,123,727 Net... $1,032,854 July 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses Net Cost of Operations Prior Year MTD Actual MONTH to Date Current Month Projection Current Month Actual % Prior % Projection $ 536,082 $ 584,849 $ 573,297 107% 98% $ 142,168 $ 1,094,136 $ 346,922 $ 76,583 $ 1,659,809 $ 282,952 $ 1,294,720 $ 340,450 $ 62,811 $ 1,980,933 $ 113,710 $ 1,001,709 $ 360,645 $ 130,087 $ 1,606,151 80% 92% 104% 170% 97% 40% 77% 106% 207% 81% $ 1,123,727 $ 1,396,084 $ 1,032,854 92% 74% P$r-ior Year$A5c0tu0,a0l00 $1C,0u0r0re,0n0t0Ye$a1r,5A0c0t,0u0a0l $2,000,000 $536,082 Total... $573,297 Current Year Projection $1,659,809 Total... $1,606,151 $1,123,727 Net... $1,032,854 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 536,082 $ 584,849 $ 573,297 107% 98% $ 142,168 $ 1,094,136 $ 346,922 $ 76,583 $ 1,659,809 $ 1,123,727 $ 282,952 $ 1,294,720 $ 340,450 $ 62,811 $ 1,980,933 $ 1,396,084 $ 113,710 $ 1,001,709 $ 360,645 $ 130,087 $ 1,606,151 $ 1,032,854 80% 92% 104% 170% 97% 92% 40% 77% 106% 207% 81% 74% $P-rior Ye$a5r0A0c,t0u0a0l $1C,0u0r0re,0n0t Y0$e1ar,5A0c0tu,0a0l 0$2,000,000 $536,082 Total... $573,297 Current Year Projection $1,659,809 Total... $1,606,151 $1,123,727 Net... $1,032,854 Questions? Steve Hendershott Chief Regional Transit Operations Officer shendershott@grta.org 404-463-2035