Xpress Operations Statistical Report October 2012 GRTA Board of Directors December 12, 2012 Complaints 2 Customer Complaints October 2012 3 Maintenance GRTA Operated Routes 4 Cost Recovery 5 October 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 564,109 $ 640,549 $ 644,154 114% 101% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 125,437 $ 977,892 $ 326,267 $ 62,674 $ 1,492,270 $ 282,952 $ 1,114,871 $ 390,975 $ 58,570 $ 1,847,368 $ 222,099 $ 1,113,029 $ 409,266 $ 78,425 $ 1,822,819 177% 114% 125% 125% 122% 78% 100% 105% 134% 99% Net Cost of Operations $ 928,160 $ 1,206,818 $ 1,178,665 127% 98% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0a0r A0c$tu1a,l500C,u0r0re0nt$Y2e,a0r0P0r,o0je0c0tion Total Operating Revenues $564,109 $644,154 Total Operating Expenses $1,492,270 $1,822,819 Net Cost of Operations $928,160 $1,178,665 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 2,320,908 $ 2,395,098 $ 2,402,396 104% 100% $ 413,971 $ 4,567,764 $ 1,404,542 $ 250,047 $ 6,636,324 $ 1,131,806 $ 4,742,221 $ 1,429,261 $ 333,521 $ 7,636,810 $ 737,668 $ 4,438,770 $ 1,557,509 $ 320,281 $ 7,054,228 178% 97% 111% 128% 106% 65% 94% 109% 96% 92% $ 4,315,416 $ 5,241,712 $ 4,651,832 108% 89% $-Prior Ye$ar2A,0ct0u0a,l000Cu$r4re,0n0t Y0e,0ar0A0ctu$a6l,000C,u0r0re0nt$Y8ea,0r 0Pr0o,j0e0ct0ion Total Operating Revenues $2,320,908 $2,402,396 Total Operating Expenses $6,636,324 $7,054,228 Net Cost of Operations $4,315,416 $4,651,832 6 October 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 564,109 $ 640,549 $ 644,154 114% 101% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 125,437 $ 977,892 $ 326,267 $ 62,674 $ 1,492,270 $ 282,952 $ 1,114,871 $ 390,975 $ 58,570 $ 1,847,368 $ 222,099 $ 1,113,029 $ 409,266 $ 78,425 $ 1,822,819 177% 114% 125% 125% 122% 78% 100% 105% 134% 99% Net Cost of Operations $ 928,160 $ 1,206,818 $ 1,178,665 127% 98% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0a0r A0c$tu1a,l500C,u0r0re0nt$Y2e,a0r0P0r,o0je0c0tion Total Operating Revenues $564,109 $644,154 Total Operating Expenses $1,492,270 $1,822,819 Net Cost of Operations $928,160 $1,178,665 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 2,320,908 $ 2,395,098 $ 2,402,396 104% 100% $ 413,971 $ 4,567,764 $ 1,404,542 $ 250,047 $ 6,636,324 $ 1,131,806 $ 4,742,221 $ 1,429,261 $ 333,521 $ 7,636,810 $ 737,668 $ 4,438,770 $ 1,557,509 $ 320,281 $ 7,054,228 178% 97% 111% 128% 106% 65% 94% 109% 96% 92% $ 4,315,416 $ 5,241,712 $ 4,651,832 108% 89% $-Prior Ye$ar2A,0ct0u0a,l000Cu$r4re,0n0t Y0e,0ar0A0ctu$a6l,000C,u0r0re0nt$Y8ea,0r 0Pr0o,j0e0ct0ion Total Operating Revenues $2,320,908 $2,402,396 Total Operating Expenses $6,636,324 $7,054,228 Net Cost of Operations $4,315,416 $4,651,832 7 October 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 564,109 $ 640,549 $ 644,154 114% 101% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 125,437 $ 977,892 $ 326,267 $ 62,674 $ 1,492,270 $ 282,952 $ 1,114,871 $ 390,975 $ 58,570 $ 1,847,368 $ 222,099 $ 1,113,029 $ 409,266 $ 78,425 $ 1,822,819 177% 114% 125% 125% 122% 78% 100% 105% 134% 99% Net Cost of Operations $ 928,160 $ 1,206,818 $ 1,178,665 127% 98% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0a0r A0c$tu1a,l500C,u0r0re0nt$Y2e,a0r0P0r,o0je0c0tion Total Operating Revenues $564,109 $644,154 Total Operating Expenses $1,492,270 $1,822,819 Net Cost of Operations $928,160 $1,178,665 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 2,320,908 $ 2,395,098 $ 2,402,396 104% 100% $ 413,971 $ 4,567,764 $ 1,404,542 $ 250,047 $ 6,636,324 $ 1,131,806 $ 4,742,221 $ 1,429,261 $ 333,521 $ 7,636,810 $ 737,668 $ 4,438,770 $ 1,557,509 $ 320,281 $ 7,054,228 178% 97% 111% 128% 106% 65% 94% 109% 96% 92% $ 4,315,416 $ 5,241,712 $ 4,651,832 108% 89% $-Prior Ye$ar2A,0ct0u0a,l000Cu$r4re,0n0t Y0e,0ar0A0ctu$a6l,000C,u0r0re0nt$Y8ea,0r 0Pr0o,j0e0ct0ion Total Operating Revenues $2,320,908 $2,402,396 Total Operating Expenses $6,636,324 $7,054,228 Net Cost of Operations $4,315,416 $4,651,832 8 October 2012 Monthly Operations Report Summary of Revenues and Expenses Operating Revenues Total Operating Revenues Prior Year MTD Actual MONTH to Date Current Current Month Month Projection Actual % % Prior Projection $ 564,109 $ 640,549 $ 644,154 114% 101% Operating Expenses GRTA Administration Transportation Fuel Park & Ride Total Operating Expenses $ 125,437 $ 977,892 $ 326,267 $ 62,674 $ 1,492,270 $ 282,952 $ 1,114,871 $ 390,975 $ 58,570 $ 1,847,368 $ 222,099 $ 1,113,029 $ 409,266 $ 78,425 $ 1,822,819 177% 114% 125% 125% 122% 78% 100% 105% 134% 99% Net Cost of Operations $ 928,160 $ 1,206,818 $ 1,178,665 127% 98% $-Prior Yea$r5A0ct0u,a0l00 C$ur1r,e0n0t 0Ye,0a0r A0c$tu1a,l500C,u0r0re0nt$Y2e,a0r0P0r,o0je0c0tion Total Operating Revenues $564,109 $644,154 Total Operating Expenses $1,492,270 $1,822,819 Net Cost of Operations $928,160 $1,178,665 Prior Fiscal YTD Actual Fiscal YEAR to Date Current Current Fiscal Year Fiscal Year Projection Actual % % Prior Projection $ 2,320,908 $ 2,395,098 $ 2,402,396 104% 100% $ 413,971 $ 4,567,764 $ 1,404,542 $ 250,047 $ 6,636,324 $ 1,131,806 $ 4,742,221 $ 1,429,261 $ 333,521 $ 7,636,810 $ 737,668 $ 4,438,770 $ 1,557,509 $ 320,281 $ 7,054,228 178% 97% 111% 128% 106% 65% 94% 109% 96% 92% $ 4,315,416 $ 5,241,712 $ 4,651,832 108% 89% $-Prior Ye$ar2A,0ct0u0a,l000Cu$r4re,0n0t Y0e,0ar0A0ctu$a6l,000C,u0r0re0nt$Y8ea,0r 0Pr0o,j0e0ct0ion Total Operating Revenues $2,320,908 $2,402,396 Total Operating Expenses $6,636,324 $7,054,228 Net Cost of Operations $4,315,416 $4,651,832 9 Questions? Steve Hendershott Chief Regional Transit Operations Officer shendershott@grta.org 404-463-2035 10