HUI CORPORATE PROFILE Hughes Air Corp. 1978 In 1978 . . . Hughes Airwest is Making 30 per cent fare discounts available in all U.S. markets; Offering- a new Business Coachfour rows of four- abreast seating on all DC-9sstarting in October. Installing enclosed overhead storage compartments for carry-on baggage on all DC-9-30S, replacing open hat racks; Boosting the range and payload capabilities of its fleet through an innovative program of upgrading engines on DC-9-30S and increasing fuel capacity on 727-200s; Adding five DC-9-30S and one Boeing 727-200 by years end; Pending final government approval, beginning nonstop flights linking Los Angeles with Calgary and Edmonton and starting new service to Mexico City and to Milwaukee and Des Moinesits first new U.S. destinations since 1968. 1977 in Review Record-setting traffic boosted the airlines revenues at a faster rate than any other U.S. carriers. It resulted in the sixth consecutive profitable year. Cperating revenues totaled nearly $254 million, up 25.7 per cent from 1976. Year-end net profit was a record $9.4 million compared with $3.6 million the previous year. 1977 also was the first time there was an operating profit in every month. Passengers neared five million and the miles they flew (21.3 per cent farther than in 1976) fell short of the fastest rate of growth in the U.S. by only two tenths of a percent- age point. Air freight ton miles grew 18.8 per centfaster than any other U.S. airlines. More than 135,000 charter passengers were boarded (53 per cent more) and they were flown more than twice as far. Its on-time arrival performance was among the top three in the U.S. and the best of all 19 carriers in the fourth quarter. New service linking Crange County and Burbank with Denver was inaugurated under an interchange agreement with Frontier Airlinesthe first between two regional car- riers. Ten cities received new nonstop service: Sookane-Los Angeles, Salt Lake City-Burbank, San Francisco-Pasco, Cakland-Phoenix and San Diego-Tucson. The sixth Mexico resort destinationCabo San Lucas was added through the new airport at San Jose del Cabo. Boeing 727s were introduced to scheduled service on routes linking Alberta with U.S. cities. The company added five DC-9-30s to its fleet. Boeing Advanced 727-200s Geographic Scope Hughes Airwest serves 55 cities in the western U.S., Mex- ico and Canada. This is the only three-nation route struc- ture operated by a U.S. regional airline. It flies to 47 cities in nine western states (Arizona, Cali- fornia, Colorado, Idaho, Montana, Nevada, Oregon, Utah and Washington), or more cities within this territory than are served by all other airlines combined. In Mexico, it provides the only U.S. flag carrier service to six citiesmore than any other U.S. airline. In Canada, it was the first U.S. flag carrier to serve Ed- monton and the first U.S. regional airline to fly across the border. Service was to Calgary. The north-south span of its systembetween Edmonton and Guadalajara, Mexicois about 2,500 miles. If extended in an east-west direction, it would connect San Francisco and New York. The airline flies to inland areas as far east as Great Falls, Mont.; Denver, Colo.; and Phoenix, Ariz. The airlines U.S. service region contains most of the countrys pleasure destinationsnational parks, monuments and recreational areas; winter ski centers; summer sun destinations; and nearly every Pacific Coast beach resort. Hughes Airwest also flies to most of the largest and fast- est growing metropolitan centers within this area. Major Facilities The People Who Make It Work Sundance Fleet San Francisco International Airport (mailing address) San Francisco, California 94128 (Area Code 415) 573-4000; TELEX 34-9431 Hughes Airwest industry code: RW INTERNATIONAL HEADQUARTERS Its at 3125 Clearview Way at Hillsdale Boulevard in San Mateo midway between San Francisco and San Jose. This is the home and operational nerve center for the only sched- uled airline based in the San Francisco Bay Area. Around-the-clock flight operations in the western portion of the North American continent are directed from this facility. It also houses one of the industrys most modern reservation centers. Hughes Airwest also is the only airline with a flight attendant training school in the Bay Area. MAINTENANCE CENTER Its at Sky Harbor International Airport in Phoenixthe only such maintenance and engineering facility in Arizona. Here, work on the airlines fleet is done by 550 skilled super- visors, technicians, engineers, avionics and instrument specialists, supply clerks and support staff. Expansion of this 152,200-square-foot facility is beginning this year and is expected to be completed in late 1979, at a cost of about $8 million. More than 116,500 square feet will be addeda 76 per cent increase. Hangars will be able to handle aircraft as large as a DC-10 or L-1011. The Phoenix base is certificated by the Federal Aviation Adminis- tration to perform repair and service for other airlines on Boeing 727s, DC-9s and F-27s. The airline has reached beyond the confines of its own operation by completing contract work on small executive aircraft and maintenance, technical assistance and training for many foreign countries. A work force of nearly 4,600 is employed throughout the system. It is led by a management team comprised of a board of directors, officers and 515 management personnel. More than 600 pilots and 800 flight attendants are based in San Francisco, Las Vegas, Seattle and Phoenix. Some 450 telephone sales agents are in Phoenix, Los Angeles, Seattle and at the airlines International Headquarters. Six labor unions represent segments of the work force. They are: Air Line Pilots Association (ALPA); Association of Flight Attendants (AFA); Air Line Employees Association (ALEAstations, reserva- tions and clerical personnel); Aircraft Mechanics Fraternal Associ- ation (AMFAtechnicians and cleaners); International Association of Machinists and Aerospace Workers (lAMAWsupply clerks); and Transport Workers Union (TWUflight dispatchers). A total of 46 aircraft perform nearly 900 arrivals and departures a day. The fleet consists of*: Four Boeing Advanced 727-200 trijets (155 passengers) Twenty-eight DC-9-30 jets (103 passengers) Ten DC-9-10 and DC-9-15 jets (75 passengers) Four F-27 propjets (40 passengers) These numbers reflect the active fleet status as of June 1, 1978. These are changing due to aircraft sales, deliveries or leasing. (As of June 1, three DC-9-30S and four 727-200s were on order.) Published by the Public Relations Department, Hughes Airwest international Airport, San Francisco, California 94128 Future Among its many route applications pending govern- Expansion mem appeal are: Nonstop routes within the airlines system linking Calgary and Edmonton with Los Angeles and San Francisco; Los Angeles and San Francisco with Reno; Oakland with Seattle and Portland; Sacramento with Seattle and Phoenix; Fresno with Portland; and San Francisco with Las Vegas. Authority to five more resort destinations in Mex- icoMexico City, Acapulco, Manzanillo, Loreto and Zihuatanejo. Routes expanding the existing system in several route cases to Dallas/Ft. Worth, Houston, San Anto- nio, Minneapolis/St. Paul, Milwaukee, Des Moines, Denver, Albuquerque, Nashville, Louisville, Cincinnati, Dayton, Columbus, Indianapolis, St. Louis, Anchorage and Vancouver. Based on scheduled and charter boardings in 1977, they are: Las Vegas 722,784 Phoenix 461,816 Los Angeles 408,446 San Francisco 332,291 Seattle - 323,748 Orange County (Santa Ana) 285,100 Salt Lake City-210,943 Reno - 191,572 Spokane 166,897 Portland 138,866 Boardings at these 10 cities represent 65 per cent of the airlines systemwide total. They are in 20 major cities it flies to in the U.S., Mexico and Canada Boise, Burbank, Calgary, Edmonton, Guadalajara, Las Vegas, Los Angeles, Oakland, Ontario, Phoenix, Portland, Reno, Salt Lake City, San Diego, San Francisco, San Jose, Santa Ana, Seattle, Spokane and Tucson. City ticket offices are in 14 cities: Anaheim (Disneyland), Ed- monton. Las Vegas, Reno, Salt Lake City, San Francisco, Seattle, Sun Valley (seasonal), Guadalajara, Guaymas, La Paz, Mazatlan, Puerto Vallarta and Cabo San Lucas. Sales personnel also are in Tokyo; Hong Kong; Sydney; Rio de Janeiro; San Jose, Costa Rica; London; Frankfurt; Geneva; New York City; Milwaukee; Honolulu; and Mexico Citycities to which the airline does not operate scheduled flights. This multi-nation sales effort is supported by the most advanced computerized communications systems in the transportation indus- try. They are called SITA (for Societe Internationale de Telecommu- nications Aeronautiques) and ARINC (for Aeronautical Radio, Inc.). Through these two organizations, Hughes Airwest can instantly communicate and exchange passenger reservation information with more than 300 airlines around the world. The assets of Air West, Inc. were purchased in April, 1970 by Hughes Air Corp., which operates the airline as Hughes Airwest. The predecessor carrier was formed in 1968 by the merger of three pioneer airlines in the West: Pacific Air Lines (based in San Francisco), Bonanza Air Lines (Phoenix) and West Coast Airlines (Seattle). Pacific began scheduled passenger service as Southwest Airways in 1946 and became Pacific Air Lines 10 years later. Bonanza started as a flight school and charter service at Las Vegas in June, 1945 and operated its first scheduled flights in August, 1946. West Coast started service in March, 1946; in August, 1952, it purchased Empire Air Lines, a feeder carrier that was established in April, 1944 under the name Zimmerly Air Transport, later Zimmerly Airlines. Hughes Air Corp. is a privately held company with the majority of its stock owned by Summa Corporation, headquartered in Las Vegas, Nevada. Summa is a diversified firm with interests in hotels, helicopter manufacturing, real estate and other fields. It was wholly owned by Howard Hughes, industrialist and aviation pioneer, who died April 6, 1976. Hughes Airwest is one of only a few airlines in the world that is providing technological, managerial and training assistance as well as consulting services to overseas air transportation companies. It currently maintains contracts with airlines in Nepal, Mauritania, Saudi Arabia and Argentina. It has completed contracts with airlines in Burma, Japan, Liberia and Ghana. These countries use Hughes Airwests skills to help them develop air transportation systems tailored to their particular and varied needs. The airline has 60 of its experienced employes and their families assigned to its programs overseas. Top 10 Cities Sales Offices A Brief Look Back Overseas Business Programs The Major Expenses The largest in 1977 was for salaries$86.7 million, or 18 per cent more than the $73.7 million payroll in 1976. The bulk of the companys payroll burden is in four cities where most management personnel and pilots and flight attendants are based. Salaries in each city were: Phoenix, $26.6 million; San Fran- cisco, $18.4 million; Las Vegas, $13.6 million; and Seattle, $10.7 million. The second highest and most rapidly increasing expense was for aircraft fuel. In 1977, it jumped 36 per cent to $46.3 million from $34 million. Property and other taxes, plus licenses, increased 33 per cent to $10.8 million from $8.1 million. Landing costs, fees levied by airports, rose 23 per cent to $5.8 million from $4.7 million. The cost of facility rentals and other related ser- vices jumped 19 per cent to $5.7 million from $4.8 million. All these dollars were paid to various municipal, state and federal agencies in the nine western states, Canada and Mexico. Financial Results (Add 000) 1977 1976 1975 1974 1973 1972 1971 1970 Operating revenues $253,986 $202,162 $169,493 $159,914 $130,107 $96,701 $96,231 $85,204 Operating expenses 238,041 195,489 166,729 147,545 123,823 94,176 98,001 92,245 Operating earnings (loss) 15,945 6,673 2,764 12,369 6,284 2,525 (1,770) (7,041) Non-operating earnings (loss) (3,696) (1,629) (336) (2,324) (1,437) (615) (1,548) (5,049) Net earnings (loss) before taxes 12,249 5,044 2,428 10,045 4,847 1,910 (3,318) (12,090) Provision for taxes 2,845 1,400 725 2,100 180 (13) Net earnings (loss) 9,404 3,644 1,703 7,945 4,667 1,910 (3,318) (12,077) Performance 1977 1976 1975 1974 1973 1972S 1971 1970 Revenue passenger miles 2,036,763t 1,654,730 1,496,983 1,443,426 1,259,908 891,373 881,890 892,611 Available seat miles 3,758,455t 3,108,909 2,840,686 2,600,620 2,456,863 1,875,100 1,919,294 1,985,701 Load factor (per cent seats filled) 54.2 53.2 52.7 55.5t 51.3 47.5 45.9 45.0 Average density . (passengers per mile) 51 .Of 47.2 45.9 47.1 41.2 38.8 34.3 31.5 Passenger boardings 4,850,674t 4,038,811 3,700,519 3,662,179 3,365,910 2,557,975 2,731,127 2,898,258 Yield (revenue per passenger mile in cents) 10.95t 10.77 10.17 9.54 8.62 8.64 8.77 7.87 Average passenger trip miles 420t 410 405 394 374 348 323 308 Average passenger fare 45.97t 44.12 41.12 37.58 32.27 30.11 28.31 24.24 Cargo boarded (tons) 20,8751 18,875 17,941 18,054 17,799 14,750 19,140 19,014 Cargo ton miles 10,2141 8,879 8,464 8,308 7,811 6,012 6,952 6,057 Block hourstotal 133,719t 121,383 115,162 113,799 123,932 94,720 109,452 123,725 Aircraft hourstotal 109,6911 99,990 95,167 93,380 103,201 79,070 91,109 102,556 Revenue departures performed 148,895 139,769 137,574 143,517 157,664 124,348 146,570 163,7711 Revenue block hours 132,1591 119,185 113,370 111,630 121,225 92,222 107,208 121,114 Revenue aircraft hours (airborne) 108,349t 98,049 93,599 91,699 100,836 76,850 89,136 100,273 Revenue ton miles 213,878t 174,334 158,149 152,675 133,737 95,106 95,125 94,917 Available ton miles 469,3581 386,756 352,733 321,681 300,630 229,777 237,625 248,485 Revenue aircraft miles flown 39,929t 35,046 32,594 30,624 30,614 22,989 25,695 28,313 Scheduled aircraft miles 39,996t 35,153 32,736 30,952 30,864 23,104 25,959 28,739 Scheduled aircraft miles completed 39,689t 34,749 32,308 30,307 30,371 22,908 25,602 28,195 Completion percentage , 99.2t 98.9 98.7 97.9 98.4 99.2t 98.6 98.1 On-time % (within 15 minutes) 80.1 84.8 84.2 77.1 83.7 84.7 85.4t 85.2 *Adcl 000. tAII-time annual record. Printed in U.S.A. ^Results affected by severely restricted service during a four-month labor dispute that ended in mid-April, 1972. 5/78