A .Delta The enormous challenges airlines faced in 2001, especially in the months following the events of September 11, set the stage for an even more difficult 2002 - a year in which survival quickly became an immediate, consistent theme for the industry. Provid- ing grim evidence of the high degree of duress, some U.S. carriers succumbed to the growing financial pres- sures, ending the year in bankruptcy. Still grappling with the aftershocks of September 11 - including depressed revenue, fewer customers and high costs - Delta's management team in 2002 acted quickly to stabilize our company. At the same time that we moved forward on these issues so important to our immediate sur- vival, Delta also continued to make important progress on the longer-term strategic initiatives that are fundamental to our company's future competitiveness and profitability. Despite unprecedented challenges, Delta emerged from 2002 as an industry leader and as the best-positioned of any network carrier. The hard-won achievements of the year and the groundwork laid during this time for future success - the subjects of this report - clearly reflect strong performance, unity and the unflagging and innovative spirit of Delta employees worldwide. ENSURING DELTA'S SURVIVAL Delta's disappointing 2002 net loss of $1.3 billion is indicative of the contin- ued revenue pressures facing the industry. Recognizing early on the dangers to survival that the continued revenue shortfall trend presented, Delta's management team immediately initiated a two-part plan: first, build adequate liquidity and, second, simultaneously mitigate reduced revenue with significant reductions in costs. By the end of the year, Delta had succeeded on both counts. Cash and short-term liquidity totaled $2.5 billion while additional financing capacity, based on unencumbered aircraft ap.d other assets, was the best of any hub-and-spoke carrier. Delta maintained access to capital markets during a period of significant con- straints. In addition, through di ciplined co t reduction programs and careful revenue management, the com- pany decrea ed free cash flow drain, excluding capital expenditure for aircraft, to near zero. As part of these cost reduction programs, Delta removed 72 aircraft from the fleet and trimmed mainline capacity by 16%, as compared to pre-9/11 levels. In addition, as a result of these changes as well as productivity improv~- ments, Delta has made the difficult but necessary decisions that will result in the elimination of approximately 16,000 jobs, or 21 % of our workforce compared to pre-9/11 lev- els, by mid-2003. Due to these and other efforts, Delta's operating expenses fell by approximately $1 billion year- over-year in 2002. Importantly, our commitment to disciplined cost management is ongoing. Initiatives already in place or soon to be under way are intended to reduce Delta's non-fuel unit costs by 15% by the end of 2005. FOCUSING ON THE FUTURE Even as Delta was solidifying its position in the current tough business envi- ronment, we also continued to implement our plans for an integrated strategy that allows us to compete effectively in all markets we choose to serve, now and in the future. One of the areas in which competitive pressures have been growing steadily is the low-fare sector. While we have noted previously that low-fare airlines represent a serious threat to Delta, these carriers have been making even more dramatic inroads during this period of economic and financial duress. As a result, Delta in 2002 responded proactively to expanding low-fare pressures with the announcement of Song, our new, highly competitive, wholly owned subsidiary. Operating with an all Boeing 757 fleet, Song begins serv- ice in April 2003, initially on routes between the Northeast and Florida but quickly expanding to provide other excit- ing destinations including flights between Atlanta and New York-Kennedy starting June 1, 2003. The new carrier replaces Delta Express, providing an even more effective, more competitive and more sus~ainable product. Along with many other advantages Song gains from its affiliation with Delta, customers will also earn Sky Miles , which can be redeemed for travel to destinations such as Honolulu, Bermuda, Paris and Rome - all well beyond the options generally offered by smaller, non-hub carriers. Delta also reacted quickly in 2002 to the announcement of a new domestic allian~e between United Airlines and US Airways. Within weeks, Delta, Continental and Northwest Airlines had agreed on a proposed domestic alliance that would provide customers with an.expanded \ array of destinations and other choices while maintain- ing competition among the three carriers. The current expectation is that final government review should be completed and international airline partner consents obtained in the near future, allowing for implementation of the alliance this year. Delta made significant progress during the year in other important areas, too. For example, we: Continued to strengthen Delta's presence in the South- east, adding flights at Delta's No. 1 hub - Hartsfield Atlanta International Airport - and ensuring the start- up of construction on Atlanta's new fifth runway, a project vital to our ability to grow in the region. Optimized operations at our secondary hubs, includ- ing Delta's Dallas/Fort Worth operation, in part by increasing the proportion of service provided by regional jets. Additional use of regional jets helps move Delta's average aircraft capacity downward to better match demand. Extended our presence in the Northeast, adding new service as opportunities became available and also beginning construction of Delta's new Boston facility. Leveraged our transatlantic strength by expanding serv- ice at our Sky Team partners' European hubs - growth which is significantly enhanced by the antitrust immu- nity granted to Delta and our European Partners (Air France, Alitalia and CSA Czech Airlines) in January 2002, and to Delta and Korean Airlines in June 2002. By maintaining a steady focus on these and other long- term strategic objectives while also ensuring that the immediate-term issues essential to Delta's survival are fully addressed, we are positioning our company not only to survive, but to be ready for a profitable recovery as the economic environment improves. SEEKING RELIEF FROM UNFAIR BURDENS In addi- tion to the many challenges Delta as well as other airlines continues to confront, we also are operating under two significant financial burdens unique to our industry, both of which are the result of governmental policies that need substantial revision. These burdens - including enormous post-9/11 increases in aviation security costs and excessive taxation of air travel - are creating signifi- cant barriers to industry recovery efforts. Regarding increased security costs, it is important to recall that the September 11 terrorist attacks in which commercial aircraft were used as weapons was not an attack on the airlines; instead, it was an attack on our nation and the principles for which we stand. Following that attack, as part of a national security effort to protect U.S. citizens in the war against terrorism, Congress imposed many new aviation security requirements. These requirements included a new security tax on air travel, restrictions on air transport of mail and cargo, and a wide range of mandated but unfunded security requirements - for example, reinforcement of cockpit doors, various new equipment and training, and additional security checks for employees and suppliers. In addition, premiums paid by the airlines for war and terrorism risk insurance - primarily for the protection of U.S. citizens and their property from terrorist- and war-related incidents - also skyrocketed post-9/11. We estimate that the impact on Delta alone of these and similar items in 2002 totaled approximately $700 million. In a second area of concern, airlines and air travel have, over the last several years, been subjected to increasing levels of taxation. Tax rates for air travel now exceed the so-called "sin taxes" imposed on items such as tobacco, alcohol and handguns. These taxes and fees, which have doubled in the past 10 years, comprise 26% of the price of a $300 roundtrip airfare with a single connection point. In the current low-demand, Internet-driven shopping environ- ment, passengers won't accept fare increases when they can easily shop for a lower fare on a competitor. As a result, ticket taxes and fees cannot in fact be passed on to passengers but instead are absorbed by Delta and other airlines, directly impacting profitability. During 2002, Delta joined with other airlines in requesting from our government an end to "special treatment" of the industry in both these areas. Airlines are unique in shouldering part of the burden of protect- ing U.S. citizens from the war on terrorism, and we will continue to seek federal government funding for these homeland security concerns. We will also continue to advocate for reductions in the high level of taxation applied to air travel. Airlines made some progress in these areas over the past year and set the stage for even more progress in 2003. LOOKING AHEAD Looking back on 2002, we at Delta are extremely proud of how our team has pulled together at every level and at every location to form a strong, determined and resilient force fully focused on ensuring our airline's ability to first survive, then thrive. Despite the enormous challenges of the current environment, the Delta team has not only established a firm foundation, we have also continued moving forward with strategic initiatives that support our vision of a successful and prosperous future. Clearly, the airline industry will face additional uncertainty and continued duress in the months ahead. Economic analysts indicate that recovery is unlikely before 2004, if then; competition in the air travel marketplace continues to escalate; revenue remains depressed; and geopolitical concerns are increasingly complex. As this report goes to press, continuing threats of war in the Middle East are - clearly suppressing travel demand, especially with regard to business passengers. Yet, even as we understand fully the challenges and the task before us, we at Delta remain optimistic about our company's future. By continuing to be vigilant about the fundamentals, by maintaining our focus on longer-term strategic issues, by solidifying Delta's leadership position and with the continued sup- port of our experienced and determined Delta team, we believe we can and will weather these storms and emerge from them poised for success. Leo F. Mullin Chairman and Chief Executive Officer March 12, 2003 6 Officers LEO F. MULLIN Chairman and Chief Executive Officer FREDERICK W REID President and Chief Operating Officer M. MICHELE BURNS Executive Vice President and Chief Financial Officer ROBERT L. COLMAN Executive Vice President - Human Resources VICKI B. ESCARRA Executive Vice President and Chief Marketing Officer EDWARD H. BASTIAN Senior Vice President - Finance and Controller VINCENT F. CAMINITI Senior Vice President - Profitability Initiatives Executive Council ANTHONY N. CHARAF Senior Vice President - Delta Air Logistics W LAMAR CHESNEY Senior Vice President - Supply Chain Management RICHARD W CORDELL Senior Vice President - Airport Customer Service ROBERT S. HARKEY Senior Vice President - General Counsel and Secretary SUBODH KARNIK Senior Vice President - Network and Revenue Management JOSEPH C. KOLSHAK Senior Vice President - Flight Operations LEE A. MACENCZAK Senior Vice President - Sales and Distribution PAUL G. MATSEN Senior Vice President - International and Alliances THOMAS J. SLOCUM Senior Vice President - Corporate Communications RAYVALEIKA Senior Vice President - Technical Operations JAMES M . WHITEHURST Senior Vice President - Finance, Treasury and Business Development SHARON WIBBEN Senior Vice President - In-Flight Service D. SCOTT YOHE Senior Vice President - Government Affairs From left to right: J. MARK BALLOUN, M. MICHELE BURNS, ROBERT L. OLMAN, D. COTT YOHE, LEO F. MULLIN, ROBERTS. HARKEY, VICKI B. ESCARRA, FREDERICK W. REID AND THOMAS J. SLOCUM J. MARK BALLOUN Vice President - Corporate Strategic Planning R. MICHAEL BELL Vice President - Schedule Development GERALD A. BEMIS Vice President - Line Maintenance Operations HARLAN R. BENNETT Vice President - Revenue Management HAROLD L. BEVIS Vice President - Public Affairs DOUG BLISSIT Vice President - Network Analysis WALTER A. BRILL Vice President - Associate General Counsel ROBERT T. CIRULNICK Vice President - Finance, In-Flight and Operations PAULETTE L. CORBIN Vice President - Airport Customer Service - West JACK A. DAULTON Vice President - Corporate Security CHRISTOPHER A. DUNCAN Vice President - Finance and Chief Risk Officer TERRY M. ERSKINE Vice President - Labor Relations CAROLYN EZZELL Vice President - Atlantic Region MICHELLE MCKINNEY FRYMIRE Vice President - Finance - Sales, Marketing and International PAUL M. GRAVES Vice President - Global Diversity HANK HALTER Vice President - Finance and Assistant Controller TODD G. HELVIE Vice President - Corporate Tax LESLIE P. KLEMPERER Vice President - Associate General Counsel and Assistant Secretary WILLIAM D. KLINE Vice President - HR - Marketing and Chief Learning Officer JOSEPH LICITRA Vice President - Airport Customer Service - East JOHN C. MARSHALL Vice President - Corporate Safety and Compliance JAMES V MAUCERE Vice President - Base, Engine and Component Maintenance PATRICE G. MILES Vice President - Consumer Marketing LEON A. PIPER Vice President - Worldwide Benefits and Health Resources UDO RIEDER Vice President - Engineering and Planning GREGORY L. RIGGS Vice President - Deputy General Counsel and Assistant Secretary DEBBIE SIEK Vice President - Reservation Sales and Customer Care DAVID J. SMITH Vice President - Global Rewards and Recognition WILLIAM F. WANGERIEN Vice President - Operational Planning, Control and Reliability PATRICK H. WILDENBURG, JR. Vice President - Corporate Operations and Real Estate Strategy LEMUEL R. WIMBISH Vice President - Airport/Customer Service - Atlanta Worldport MICHAEL M. YOUNG Vice President - Community Affairs DEAN C. ARVIDSON Assistant Secretary SUSAN T. HUDSON Assistant Secretary DELTA SUBSIDIARIES FRED BUTTRELL President and Chief Executive Officer - Delta Connection, Inc. JEFFREY T. FISHER Vice President and Chief Financial Officer - Delta Connection, Inc. W E. (SKIP) BARNETTE President - ASA Holdings Inc., and Atlantic Southeast Airlines, Inc. RANDY D. RADEMACHER President - Comair Holdings, Inc., and Comair, Inc. JOHN N. SELVAGGIO President - Song CURTIS ROBB President and Chief Executive Officer-Delta Technology, Inc. Chief Information Officer - Delta Air Lines, Inc. 7 8 Board of Directors EDWARD H. BUDD GEORGE M.C. FISHER DAVID R. GOODE LEO F. MULLIN JOHN F. SMITH, JR. JOAN E. SPERO EDWARD H. BUDD Retired Chairman of the Board and Chief Executive Officer, The Travelers Corporation GEORGE M.C. FISHER Retired Chairman of the Board and Chief Executive Officer, Eastman Kodak Company DAVID R. GOODE Chairman of the Board, President and Chief Executive Officer, Norfolk Southern Corporation GERALD GRINSTEIN Principal of Madrona Investment Group, LLC; retired Chairman of the Board, Burlington Northern Santa Fe Corporation JAMES M. KILTS Chairman of the Board and Chief Executive Officer, The Gillette Company LEO F. MULLIN Chairman of the Board and Chief Executive Officer, Delta Air Lines, Inc. JOHN F. SMITH, JR. Chairman of the Board and retired Chief Executive Officer, General Motors Corporation GERALD GRINSTEIN JAMES M. KILTS ANDREW J. YOUNG JOANE. SPERO President of the Doris Duke Charitable Foundation; former U.S. Undersecretary of State for Economic, Business & Agricultural Affairs ANDREW}. YOUNG Chairman of the Board and senior partner, Goodworks International, Inc.; former Mayor of Atlanta, Georgia; former U.S. Ambassador to the United Nations Board Committees AUDIT George M.C. Fisher, Chairman Joan E. Spero Andrew J. Young BENEFIT FUNDS INVESTMENT Andrew J. Young, Chairman John F. Smith, Jr. Joan E. Spero CORPORATE GOVERNANCE John F. Smith, Jr., Chairman Gerald Grinstein Andrew J. Young CORPORATE STRATEGY Gerald Grinstein, Chairman Edward H. Budd David R. Goode George M.C. Fisher EXECUTIVE Gerald Grinstein, Chairman Edward H. Budd George M.C. Fisher David R. Goode John F. Smith, Jr. Andrew J. Young Delta Board Council Representatives MICHELE F. CHASE Management and Administrative Support WILLIAM M. MOREY Reservation Sales and City Ticket Offices KENNETH R. NOWLING Technical Operations LARRY J. STITES Airport Customer Service and Air Logistics DALE C. WILLIAMS In-Flight Service Corporate Governance Principles The Board of Directors believes that sound corporate governance practices provide an important framework in assisting the Board to fulfill its responsibilities. Accordingly, the Board has adopted corporate governance principles relating to its structure, operations and functions. The Board is review- ing these principles in light of the rules recently adopted by the Securi- ties and Exchange Commission under the Sarbanes-Oxley Act and the proposed corporate governance listing standards issued by the New York Stock Exchange. Delta's current corporate governance principles require that: the Board conduct an annual evaluation of the CEO and the effectiveness of the Board, the Board review annually with the CEO management succession planning and. development, executive compensation be aligned with Delta's business strategy and long-term goals, a substantial majority of .the Board be outside directors who have no significant financial or personal FINANCE David R. Goode, Chairman Edward H. Budd George M.C. Fisher Gerald Grinstein PERSONNEL & COMPENSATION Edward H. Budd, Chairman George M. C. Fisher David R. Goode Gerald Grinstein Representative of Air Line Pilots Association, International CAPTAIN DAVE A. MILLER Associate non-voting member of the Board of Directors ties to Delta, other th~n common stock ownership and the right to receive compensation earned for serving as a director, there be a mandatory retirement age for directors, each Board committee, other than the executive committee, consist solely of outside directors, directors be encouraged to own a significant equity interest in Delta, and executive sessions of the Board be held at least twice a year. 9 10 Report of Management The integrity and objectivity of the information presented in this Annual Report are the responsibility of Delta management. The 2002 financial statements contained in this report have been audited by Deloitte & Touche LLP, independent auditors, whose report appears on page 66. Delta maintains a system of internal financial controls which are assessed periodically through a program of internal audits. These controls include the selection and training of Delta's managers, organizational arrangements that provide a division of responsibilities, and communication programs explaining our policies and standards. We believe this system provides reasonable assurance that transactions are executed in accordance with management's authorization; that transactions are appropriately recorded to permit preparation of financial statements which, in all material respects, are presented in conformity with accounting principles generally accepted in the United States of America; and that assets are properly accounted for and safeguarded against loss from unauthorized use. The Board of Directors pursues its responsibilities for these financial statements through its Audit Committee, which consists solely of directors who are neither officers nor employees of Delta. The Audit Committee meets periodically with the independent public accountants, the internal auditors and management to discuss internal accounting control, auditing and financial reporting matters. M. Michele Burns Leo F. Mullin Executive Vice President and Chief Financial Officer Chairman and Chief Executive Officer Index to Financials 10 Report of Management 29 Consolidated Statements of Cash Flows 11 Consolidated Financial Highlights 30 Consolidated Statements of Shareowners' Equity 11 Consolidated Operating Highlights 31 Notes to the Consolidated Financial Statements 12 Reconciliation of Net Loss and Diluted Loss per 66 Independent Auditors' Report Share - Excluding 68 Consolidated Summary of Operations 12 Glossary of Defined Terms 68 Ocher Financial and Statistical Data 13 Management's Discussion and Analysis of Business Description Financial Condition and Results of Operations 69 26 Consolidated Balance Sheets 69 Shareowner Information 28 Consolidated Statements of Operations 70 Delta's Aircraft Fleet Consolidated Financial Highlights Years ended December 31, 2002 and 2001 2002 2001 Change Operating revenues (millions) $ 13,305 $ 13,879 (4.1%) Operating expenses (millions) $ 14,614 $ 15,481 (5.6%) Operating loss (millions) $ (1,309) $ (1,602) 18.3% Operating margin (9.8)% (11.5)% 1.7 pts Net loss (millions) $ (1,272) $ (1,216) (4.6%) Net loss - excluding (millions)O! $ (958) $ (1,027) 6.7% Diluted loss per share $ (10.44) $ (9.99) (4.5%) Diluted loss per share - excluding0J $ (7.89) $ (8.46) 6.7% Passenger mile yield 12.08 12.74 (5.2%) Operating revenue per available seat mile 9.39 9.39 Passenger revenue per available seat mile 8.69 8.77 (0.9%) Operating cost per available seat mile 10.31 10.47 (1.5%) Operating cost per available seat mile - excluding(2l 10.03 10.14 (1.1%) Dividends declared on common stock (millions) $ 12 $ 12 Dividends per common share 10.00 10.00 Common shares issued and outstanding at year end (thousands) 123,359 123,246 0.1% Consolidated Operating Highlights Years ended December 31, 2002 and 2001 2002 2001 Change Revenue passengers enplaned (thousands) 107,048 104,943 2.0% Revenue passenger miles (millions) 102,029 101,717 0.3% Available seat miles (millions) 141,719 147,837 (4.1 %) Passenger load factor 72.0% 68.8% 3.2 pts. Breakeven passenger load factor 79.6% 77.3% 2.3 pts. Breakeven passenger load factor - excluding(2 l 77.3% 74.7% 2.6 pts. Cargo ton miles (millions) 1,495 1,583 (5.6%) Cargo ton mile yield 30.62 31.95 (4.2%) Fuel gallons consumed (millions) 2,514 2,649 (5.1 %) Average aircraft fuel price per gallon, net of hedging gains 66.94 68.60 (2.4%) Number of aircraft in fleet at year end 831 814 17 Average age of aircraft fleet at year end (years) 9.0 9.1 (1.1%) Average aircraft utilization (hours per day) 7.3 7.3 End of year full-time equivalent employees 75,100 76,300 (1.6%) (1) See reconciliation of net loss and diluted loss per share - excluding on page 12. (2) Excludes net charges totaling $405 million for 2002 and $485 million for 2001 for (i) asset writedowns, restructuring and related items, net and (ii) Stabilization Act compensation (see Notes 16 and 19, respectively, of the Notes to the Consolidated Financial Statements). 11 Reconciliation of Net Loss and Diluted Loss Per Share - Excluding The following table shows a reconciliation of our net loss and diluted loss per share excluding certain items to our reported net loss and diluted loss per share for the years ended December 31, 2002 and 2001: (in millions, except per share data) Net loss and diluted loss per share - excluding Excluded items, net of tax: Asset writedowns, restructuring and related items, net< 1 > Stabilization Act compensation< 2 > Other income (expense) items< 3 > Total excluded items, net of tax Net loss and diluted loss per share (I) See Note 16 of the Notes to the Consolidated Financial Statements. (2) See Note 19 of the Notes to the Consolidated Financial Statements. (3) See page 17 of Management's Discussion and Analysis. 12 Glossary of Defined Terms ABO - Accumulated Benefit Obligation - The actuarial present value of benefits (whether vested or nonvested) attributed by the pension benefit formula, under Delta's defined benefit pension plans, to employee service rendered before a specified date and based on employee service length and compensation levels prior to that date. The accumulated benefit obligation differs from the projected benefit obligation in that it includes no assumption about future compensation levels. APBO -Accumulated Postretirement Benefit Obligation - The actuarial present value of benefits (other than pensions) attributed to employee service rendered before a specified date under Delta's postretirement welfare benefit plans. Air Traffic Liability - A liability on Delta's Consolidated Balance Sheets that represents amounts received for the sale of passenger tickets for which services have not yet been provided. As the transportation service is provided by Delta, the amount paid for the service is removed from air traffic liability and is recognized as revenue. ASM -Available Seat Mile -A measure of capacity which is calculated by multiplying the total number of seats available for transporting passengers by the total number of miles flown dur- ing a reporting period. Cargo Ton Miles - The total number of tons of cargo transport- ed during a reporting period, multiplied by the total number of miles cargo is flown. Cargo Ton Mile Yield - The amount of cargo revenue earned per cargo ton mile during a reporting period. CASM - (Operating) Cost per Available Seat Mile - The amount of operating cost incurred per available seat mile during a r~porting period. Also referred to as unit cost. EETC - Enhanced equipment trust certificate. These certificates do not represent obligations of Delta, but represent an undivided interest in a pass through trust which has purchased equipment notes issued by Delta. The equipment notes are full recourse obligations of Delta and are secured by certain aircraft. 2002 2001 $ (958) $ (7.89) $ (1,027) $ (8.46) (277) (2.25) (695) (5.63) 22 0.17 392 3.18 (59) (0.47) 114 0.92 (314) (2.55) (189) (1.53) $ (1,272) $ (10.44) $ (1,216) $ (9.99) Fuel Price Neutralized CASM - The amount of operating cost incurred per available seat mile during a reporting period, adjust- ing average fuel price per gallon to equal the prior year. Net Debt-to-Capital Ratio - A measure of leverage which is calculated by dividing net debt by total capitalization. Net debt includes short-term and long-term debt, capital lease obligations and the present value of operating lease obligations, reduced by cash and short-term investments. Capital includes total debt and shareowners' equity, including Series B ESOP Convertible Preferred Stock. Passenger Load Factor - A measure of utilized available seating capacity, which is calculated by dividing RPMs by ASMs for a reporting period. Passenger Mile Yield - The amount of passenger revenue earned per revenue passenger mile during a reporting period. PBO - Projected Benefit Obligation - The actuarial present value as of a date of all benefits attributed by the pension benefit formula, under Delta's defined benefit pension plans, to employ- ee service rendered prior to that date. The projected benefit obligation is measured using assumptions about future compensation levels. RASM - (Operating or Passenger) Revenue per Available Seat Mile - The amount of operating or passenger revenue earned per available seat mile during a reporting period. Passenger RA.SM is also referred to as unit revenue. RPM - Revenue Passenger Mile - One revenue-paying passen- ger transported one mile. RPMs are calculated by multiplying the number of revenue passengers by the number of miles they are flown for the reporting period. Also referred to as traffic. Section 1110 - Section 1110 of the U.S. Bankruptcy Code enables a lessor or secured creditor to a U.S. airline to repossess eligible equipment that secures the lease or security interest 60 days after the airline files a petition for bankruptcy protection, unless the airline cures the default and agrees to meet its future obligations to the creditor under the lease or security agreement. Management's Discussion and Analysis of Financial Condition and Results of Operations Results of Operations BUSINESS ENVIRONMENT Since September 11, 2001, Delta and the airline industry have faced unprecedented challenges. Our industry has expe- rienced substantial revenue declines and cost increases, creating industry-wide liquidity issues which have resulted in two major airlines filing for bankruptcy. The following discussion was prepared as of March 12, 2003. Revenues The depressed revenue environment is the result of various factors, including (1) a sharp decline in high-yield business travel after the September 11, 2001 terrorist attacks; (2) indus- try capacity exceeding demand, which has resulted in heavy fare discounting to stimulate demand; (3) a government- imposed passenger security fee adopted after September 11, 2001, which we have not been able to pass on to our customers because of the weak demand situation; and ( 4) a reduction in traffic due to the real and perceived "hassle factor" resulting from increased airport security measures. Additionally, 01.1-r revenues have been adversely impacted by the continuing weakness of the U.S. and world economies, the growth of low-cost carriers and increased price-sensitivity in customers' purchasing behavior. The following table shows the change in our traffic, capacity and yield for the year ended December 31, 2002, compared to the years ended December 31, 2001 and 2000: 2002 VS. 2001 (l ) 2002 vs. 2000 Traffic 0% (10%) Capacity< 2> (4%) (9%) Yield (5%) (13%) (1) During 2001, our financial performance was materially adversely affected by (i) the September 11, 2001 terrorist attacks; (ii) the slowing US. and world economies; (iii) the cancel/,ation of a substantial number of flights due to a job action by some Delta pilots and public concern over a possible strike by Delta pilots; and (iv) the Comair, Inc. (Comair) pilot strike, which resulted in Comair's suspension of operations between March 26, 2001 and July 1, 2001, and its gradual return to prestrike service levels following the strike. (2) We currently have 25 mainline aircraft that remain temporarily grounded as a result of capacity reductions implemented since September 11, 2001. Operating revenues in 2002 were $13.3 billion, a 4% decrease from $13.9 billion in 2001 and a 21 % decrease from $16.7 billion in 2000. We have announced initiatives to mitigate revenue pressures, such as our plans to implement a marketing agreement with Continental Airlines and Northwest Airlines, and the launch in April 2003 of a low-fare carrier, Song. Because of the difficult revenue environment, however, we do not expect significant improvement in our revenues in 2003. Costs Our cost pressures in 2002 included increases in (1) pension expense due primarily to increased obligations resulting from declining interest rates, a decrease in fair value of our pension plan assets, as well as scheduled pilot pay increases; (2) interest expense primarily due to an increase in debt outstanding; (3) war and terrorism risk insurance premiums; and ( 4) security costs. These costs increased by a total of approximately $645 million from 2001 to 2002. In addition, aircraft fuel prices began to rise significantly beginning in November 2002, reflecting both the Middle East uncertainty and the Venezuelan political crisis. To mitigate these cost pressures, we implemented cost savings initiatives after September 11, 2001 and throughout 2002 which resulted in approximately $1 billion in savings in 2002. These initiatives included (1) a decrease in salary expense related to our 2001 workforce reduction programs, partially offset by pilot and mechanic rate increases; (2) a decrease in passenger commission expense due to the elimination of travel agent base commissions for tickets sold in the U.S. and Canada; and (3) declines in contract work, aircraft maintenance materials volume, advertising expenditures, passenger service expense and professional fees. While these savings were signif- icant, and resulted in a net decrease in unit costs compared to 2001, our unit cost remained higher than our unit revenue. During 2003, we expect pension,. interest and fuel expenses to increase by approximately $600 million to $800 million compared to 2002, not including the impact of events out- side our control, such as a war with Iraq or other geopolitical risks. Assuming the Federal Aviation Administration (FM) continues to sell war and terrorism risk insurance to airlines at current rates and there are no Ghanges to our security requirements in 2003, we expect insurance and security costs to remain relatively flat as compared to 2002. For additional information on our war and terrorism risk in~urance, see Note 19 of the Notes to the Consolidated Financial Statements. Initiatives We believe it is essential for us to continue to reduce our costs. Accordingly, we have initiated actions to reduce costs and capital expenditures in 2003 and later years, with the goal of reducing non-fuel unit costs by 15% by the end of 2005. These initiatives include the following: Reducing staffing by up to an additional 8,000 jobs. We estimate that our workforce reduction programs announced in 2002 will result in approximately $350 million in annual 13 14 Management's Discussion and Analysis of Financial Condition and Results of Operations savings, with $250 million being realized in 2003. Most of these job reductions will be complete by May 1, 2003. We recorded a pretax charge of $127 million in the December 2002 quarter related to these workforce reduction programs and expect to record a pretax charge of approximately $43 million in the March 2003 quarter for the associated cost of curtailing the pension and postretirement obligations for employees participating in these programs. See Notes 16 and 17 of the Notes to the Consolidated Financial Statements for additional information on this charge. Investing in technology to improve efficiencies. These initia- tives include installing over 400 additional self-service kiosks in airports during 2003 and implementing an SAP inventory and supply chain management system. Utilizing our regional jet aircraft to decrease the average number of available seats per aircraft while increasing the number of flights in certain locations. This will allow us to better match capacity with demand. Modifying our employee benefits programs through a strategic benefits review. Beginning in 2003, we implemented changes to our healthcare benefits which we expect to offset rising healthcare costs in 2003 by approximately $80 mil- lion. In July 2003, we will begin the migration to a new cash balance pension plan, which we anticipate will result in cost savings of approximately $600 million over the next five years, including $120 million in 2003. Making significant changes to our fleet plan by (I) reducing costs through fleet simplification and (2) reducing capital expenditures in 2003 and 2004 by deferring delivery of 31 aircraft, which will result in no scheduled mainline aircraft deliveries during this two-year period. Liquidity Due to the depressed revenue environment and cost pressures, we borrowed $2.6 billion in 2002. The net proceeds from these transactions were primarily used to finance aircraft and repay certain debt obligations. All of our borrowings in 2002 were secured by aircraft. At February 28, 2003, we had cash and cash equivalents tot~- ing $ 1. 9 billion. This reflects (I) the proceeds from our sale on January 30, 2003 of $392 million principal amount of insured enhanced equipment trust certificates, which is due in installments through January 2008 and is secured by 12 mainline aircraft owned by us, and (2) our purchase on February 25, 2003, of a portion of outstanding ESOP Notes for $74 million. We also have $500 million ofliquidity available under a secured credit facility which expires on August 21, 2003, and unencumbered assets available for use in potential financing transactions. We estimate that the value of our unencumbered aircraft assets at February 28, 2003 is approximately $3.6 billion, (excluding the aircraft that would secure the $500 million secured credit facility described above), approximately $800 million of which consists of aircraft that are eligible under Section 1110. Because this provision provides protection to lessors and creditors, and because Section 1110 aircraft are generally newer, they are more desirable to lenders as collateral in financing transactions than aircraft that are not eligible under Section 1110. The values of our unencumbered aircraft assets were derived by us from published third-party estimates of the "base value" of similar aircraft using certain assumptions and may not accurately reflect the current market value of the aircraft. Base value is an estimate of the underlying economic value of an aircraft based on historic and future value trends in a stable market environment, while current market value is the value of the aircraft in the actual market; both methods assume an aircraft is in average condition and in its "highest and best use." Given the difficult business environment, there is no assurance we would have access to financing using these air- craft as collateral. In any event, the amount we could finance using these aircraft would likely be significantly less than their base value. As a result of our revenue and cost initiatives described above, we believe that our cash flows from operations in 2003 will be sufficient to fund our daily operations and non-fleet capital expenditures. This expectation reflects the softness in traffic and advance bookings we are now experiencing as a result of public concern over possible military action in Iraq. Because we cannot predict either the occurrence or the scope and duration of events that are beyond our control, the actual effect on our business of the current geopolitical risks may differ materially from the level we have assumed. We expect capital expenditures in 2003 to total approximately $1.5 billion, including $1.0 billion for regional jet aircraft and $500 million for non-fleet capital expenditures. We have available commitments from a third party to provide long-term financing on a secured basis for a substantial portion of our commitments for regional jet aircraft to be delivered through 2004. We have approximately $700 million of current debt maturi- ties and capital lease obligations due in 2003, including $301 million under a Reimbursement Agreement and related letters of credit that terminate on June 8, 2003 (see Note 6 of the Notes to the Consolidated Financial Statements). We will also be required to pay (1) $102 million related to additional let- ters of credit under the Reimbursement Agreement mentioned above and (2) $250 million under a receivables securitization agreement when it expires on March 31, 2003 (see Note 8 of the Notes to the Consolidated Financial Statements). We are seeking to renew or refinance the receivables and letter of credit facilities, but there is no assurance we will be able to do so. In addition, our estimated pension funding is approxi- mately $80 million for 2003. We expect to meet our obligations as they come due through available cash and cash equivalents, investments, internally gen- erated funds and borrowings under existing and new financing transactions. We do not expect new financing transactions to be available on an unsecured basis. While we expect secured . financing to be available to us on commercially reasonable terms, in the current business environment access to financing . cannot be assured. Failure to obtain new financing could have a material adverse effect on our liquidity. 2003 Results Based on the difficult business environment discussed above, we anticipate our net loss for the March 2003 quarter to be greater than our March 2002 quarter net loss. We also expect to report a net loss for 2003. In addition, the following signif- icant external risks exist, which could adversely impact our results of operations, our financial condition and our ability to access capital markets for additional financing: The possibility of a war with Iraq and other geopolitical risks, which could have a material adverse impact on our results of operations and cash flows. Two major competitors, United and US Airways, are cur- rently operating under bankruptcy protection. Historically, air carriers involved in reorganizations have undertaken substantial fare discounts in order to maintain cash flows and to enhance customer loyalty. Such fare discounting has lowered, and may continue to lower, yields for all airlines. Moreover, carriers operating in bankruptcy, or that successfully emerge from bankruptcy, may be able to achieve reduced costs which could place us at a competitive disadvantage. The possibility that other carriers may file for bankruptcy protection. 2002 Compared to 2001 NET INCOME (LOSS) AND EARNINGS (LOSS) PER SHARE (EPS) We recorded a consolidated net loss of $1.3 billion ($10.44 diluted EPS) in 2002, compared to a consolidated net loss of $1.2 billion ($9.99 diluted EPS) in 2001. OPERATING REVENUES Operating revenues were $13.3 billion in 2002, decreasing 4% from $13.9 billion in 2001. Passenger revenues fell 5% to $12.3 billion. RPMs were flat on a capacity decline of 4%, while passenger mile yield decreased 5% to 12.08. The decreases in operating revenues, passenger revenues and passenger mile yield from depressed 2001 levels reflect the continuing effects of the September 11 terrorist attacks on our business and other factors negatively impacting the revenue environment, which are discussed in the Business Environment section of Management's Discussion and Analysis on pages 13-15. North American Passenger Revenues North American passenger revenues fell 6% to $10.0 billion. RPMs increased 1 % on a capacity decrease of 3%, while passenger mile yield decreased 7%. The decline in passenger mile yield reflects the challenging revenue environment, including significant fare discounting as well as a substantial reduction in high-yield business traffic after the September 11 terrorist attacks. International Passenger Revenues International passenger revenues decreased 2% to $2.3 billion. RPMs fell 2% on a capacity decline of 7%, while passenger mile yield increased 1 %. The decline in our international capacity was primarily driven by reductions in our Pacific operations due to weak demand. , Cargo and Other Revenues Cargo revenues decreased 9% to $458 million. This reflects a 7% decline due to FM security measures adopted after September 11, 2001, that prohibit passenger airlines from transporting mail weighing more than 16 ounces, which pre- viously represented approximately 50% of our mail business. The decline in cargo revenues also reflects a 2% decrease due to lower domestic freight volumes and yields. Cargo ton miles decreased 6% and cargo ton mile yield decreased 4%. Other revenues increased 29% to $526 million, primarily reflecting a 12 % increase due to higher administrative service fees and a 12% increase due to higher codeshare revenues .. 15 Management's Discussion and Analysis of Financial Condition and Results of Operations OPERATING EXPENSES Operating expenses for 2002 totaled $14.6 billion, decreasing 6% from $15.5 billion in 2001. Operating capacity decreased 4% to 142 billion ASMs. CASM fell 2% to 10.31 , while fuel price neutralized CASM fell 1 % to 10.34. Operating expenses include asset writedowns, restructuring and related items, net totaling a $439 million charge in 2002 and a $1.1 billion charge in 2001, as well as Stabilization Act compensation of $34 million in 2002 and $634 million in 2001 (see Notes 16 and 19, respectively, of the Notes to the Consolidated Financial Statements). Excluding these items, operating expenses decreased 5% to $14.2 billion, CASM fell 1 % to 10.03, and fuel price neutralized CASM fell 1 % to 10.06. Salaries and related costs totaled $6.2 billion in 2002, a 1 % increase from $6.1 billion in 2001. This reflects a 6% increase from higher pension expense and a 5% increase due to higher salary and benefit rates, primarily for pilots and mechanics. These increases were largely offset by decreases due to work- force reductions implemented after we reduced capacity following September 11, 2001. Aircraft fuel expense totaled $1. 7 billion during 2002, a 7% decrease from $1.8 billion during 2001. Total gallons con- sumed decreased 5% mainly due to capacity reductions. The average fuel price per gallon fell 2% to 66.94. Our fuel cost is shown net of fuel hedge gains of $136 million for 2002 and $299 million for 2001. Approximately 56% and 58% of our aircraft fuel requirements were hedged during 2002 and 2001, respectively. For additional information about our fuel hedge contracts, see Note 4 of the Notes to the Consolidated Financial Statements. Depreciation and amortization expense fell 11 % in 2002, reflecting a 6% decrease due to a change in our asset base and a 5% decrease due to our adoption on January 1, 2002, of Statement of Financial Accounting Standards (SFAS) No. 142, "Goodwill and Other Intangible Assets" (SFAS 142). SFAS 142 requires that goodwill and certain other intangible assets no longer be amortized (see Note 5 of the Notes to the Consolidated Financial Statements). Contracted services expense declined 1 % primarily due to a 4% decrease from fewer contract workers across all work- groups, partially offset by a 3% increase due to higher security costs. Landing fees and other rents rose 7%, of which 3% was related to an increase in landing fee rates and 2% was due to lower costs in 2001 resulting from Comair's reduced opera- tions in 2001 due to its pilot strike and gradual return to previous levels of service after the strike. Aircraft maintenance materials and outside repairs expense fell 11 %, primarily reflecting a reduction in maintenance volume and materials consumption due to the timing of maintenance events. Aircraft rent expense decreased 4%, primarily due to lower numbers of leased aircraft during the March, June and September 2002 quarters resulting from our fleet simplification efforts. Other selling expenses fell 13%, of which 6% was due to lower costs associated with our mileage partnership programs and 4% was due to reduced advertising and promotion spending. Passenger commission expense declined 40%, primarily due to a change in our commission rate structure. On March 14, 2002, we eliminated travel agent base commissions for tickets sold in the U.S. and Canada. Passenger service expense decreased 20%, primarily due to meal service reductions. Asset writedowns, restructuring and related items, net totaled $439 million in 2002 compared to $1.1 billion in 2001. Our 2002 charge consists of $251 million in asset writedowns, $127 million related to our 2002 workforce reduction programs, $93 million for the temporary carrying cost of surplus pilots and grounded aircraft, $30 million due to the deferred delivery of certain mainline aircraft, $14 million for .the closure of certain leased facilities and $3 million related to other items, partially offset by a $79 million reversal of certain reserves. Our 2001 charge consists of $566 million related to our 2001 workforce reduction programs, $363 million from a decrease in value of certain aircraft and other fleet-related charges, $160 million related primarily to discontinued contracts, facilities and information technology projects and $30 million for the temporary carrying cost of surplus pilots and grounded aircraft. See Note 16 of the Notes to the Consolidated Financial Statements for additional information on these asset write- downs, restructuring and related items, net. Stabilization Act compensation totaled $34 million in 2002 compared to $634 million in 2001, representing amounts we recognized as compensation in the applicable period under the Air Transportation Safety and System Stabilization Act (Stabilization Act). See Note 19 of the Notes to the Consolidated Financial Statements for additional information. Other operating expenses decreased 11 % primarily due to declines in miscellaneous expenses such as supplies, utilities, interrupted operation expenses and professional fees, which were partially offset by a 19% increase in expenses due to a rise in war and terrorism risk insurance rates. OPERATING INCOME (LOSS) AND OPERATING MARGIN We incurred an operating loss of $1.3 billion in 2002, com- pared to an operating loss of $1.6 billion in 2001. Operating margin was (10%) and (12%) for 2002 and 2001, respectively. Excluding asset writedowns, restructuring and related items, net, and Stabilization Act compensation discussed above, we incurred an operating loss of $904 million in 2002, compared to an operating loss of $1.1 billion in 2001. Operating margin excluding these items was (7%) and (8%) for 2002 and 2001, respectively. OTHER INCOME (EXPENSE) Other expense totaled $693 million during 2002, compared to other expense of $262 million in 2001. Included in these results are the following: A $127 million gain in 2001 on the sale of certain invest- ments. This primarily relates to a $111 million gain on the sale of our equity interest in SkyWest, Inc., the parent com- pany of SkyWest Airlines, and an $11 million gain from the sale of our equity interest in Equant, N.V., an international data network services company. A $39 million charge in 2002 compared to a $68 million gain in 2001 (or fair value adjustments of financial instru- ments accounted for under SPAS No. 133, "Accounting for Derivative Instruments and Hedging Activities" (SPAS 133). This relates to derivative instruments we use in our fuel hedging program and to our equity warrants and other similar rights in certain companies. A $42 million charge for the extinguishment of debt and a $13 million loss for the reduction in value of certain invest- ments in 2002. The change in other income (expense) is also attributable to the following: Interest expense increased $147 million in 2002 compared to 2001, primarily due to higher levels of outstanding debt. Interest income decreased $53 million in 2002 due to lower interest rates and a lower average cash balance compared to 2001. Miscellaneous income, net was $1 million in 2002 compared to a $47 million expense in 2001, due primarily to increased earnings from our equity investment in WORLDSPAN, LP. (Worldspan), a computer reservations system partnership. 2001 Compared to 2000 NET INCOME (LOSS) AND EARNINGS (LOSS) PER SHARE We recorded a consolidated net loss of $1.2 billion ($9.99 diluted EPS) in 2001 and consolidated net income of $828 million ($6.28 diluted EPS) in 2000. OPERATING REVENUES Operating revenues were $13.9 billion in 2001, decreasing 17% from $16.7 billion in 2000. Passenger revenues fell 17% to $13.0 billion. RPMs declined 10% _ on a capacity decrease of 5%, while passenger mile yield declined 8% to 12.74. These decreases were primarily the result of the effects of the terrorist attacks on September 11, the slowing U.S. and world economies and pilot labor issues at both Delta and Comair. North American Passenger Revenues North American passenger revenues fell 19% to $10.6 billion. RPMs decreased 11 % on a capacity decrease of 6%, while passenger mile yield decreased 9%. These decreases resulted from the September 11 terrorist attacks, the slowing economy and pilot labor issues. International Passenger Revenues International passenger revenues decreased 6% tg $2.3 billion. RPMs fell 6% mainly due to the terrorist attacks on September 11 and the slowing U.S. and world economies. Passenger mile yield remained Bat while capacity increased 2%, reflecting our international expansion, particularly in Latin American markets. Cargo and Other Revenues Cargo revenues decreased 13% to $506 million. This reflects an 8% decline due to lower mail revenues resulting from the implementation of new FAA restrictions on mail and weak U.S. and world economies, and a 5% decrease due to a decline in freight volumes, also resulting from the slow~ng U.S. and world economies. Cargo ton miles decreased 15% and cargo ton mile yield increased 2%. Other revenues decreased 18% to $409 million, primarily. due to lower codeshare revenues, resulting from the terrorist attacks on September 11 and the slowing U.S. and world economies. 18 Management's Discussion and Analysis of Financial Condition and Results of Operations OPERATING EXPENSES Operating expenses for 2001 totaled $15. 5 billion, increasing 2% from $15.1 billion in 2000. Operating capacity decreased 5% to 148 billion ASMs. CASM rose 7% to 10.47, and fuel price neutralized CASM grew 7% to 10.45. Operating expenses include asset writedowns, restructuring and related items, net totaling a $1.1 billion charge in 2001 and a $108 million charge in 2000, as well as Stabilization Act compensation of $634 million in 2001 (see Notes 16 and 19, respectively, of the Notes to the Consolidated Financial Statements). Excluding these items, operating expenses remained flat at $15.0 billion, CASM rose 5% to 10.14, and fuel price neutralized CASM grew 5% to 10.12. Salaries and related costs increased 3% during 2001 to $6.1 billion, primarily due to a rise in costs associated with a new collective bargaining agreement between Delta and its pilots. Aircraft fuel expense decreased 8% in 2001. Total gallons consumed decreased 9% due primarily to a decrease in flights resulting from the September 11 terrorist attacks and the Comair pilot strike, as well as fuel efficiencies realized from our fleet renewal efforts. The average fuel price per gallon rose 2% to 68.60. Our fuel cost is shown net of fuel hedge gains of $299 million for 2001 and $684 million for 2000. Approximately 58% and 67% of our aircraft fuel requirements were hedged during 2001 and 2000, respectively. For additional information about our fuel hedge contracts, see Note 4 of the Notes to the Consolidated Financial Statements. Depreciation and amortization expense rose 8% in 2001 due to the acquisition of additional aircraft and ground equipment. Contracted services expense increased 5% result- ing primarily from a 1 % rise due to rate increases for building and equipment maintenance and a 1 % increase due to a rise in security costs. Landing fees and other rents rose 1 %. This change includes a 2% rise from increased rates at various loca- tions and a 2% decrease due to Comair's reduced operations from its pilot strike. Aircraft maintenance materials and out- side repairs expense grew 11 % due primarily to the timing of certain maintenance work. Aircraft rent expense decreased 1 % due to a decrease in the number of leased aircraft. Other selling expenses decreased 10% due to a lower volume of credit card charges from lower revenue. Passenger commis- sion expense declined 18%, primarily as a result of lower passenger revenues. Passenger service expense decreased 1 %. Asset writedowns, restructuring and related items, net totaled $1.1 billion in 2001 compared to $108 million in 2000. Our 2001 charge is described on page 16. Our 2000 charge consists of $86 million related to our decision to offer an early retire- ment medical option program and $22 million from the closure of our Pacific gateway in Portland, Oregon. See Note 16 of the Notes to the Consolidated Financial Statements for additional information on these asset writedowns, restructuring and related items, net. Stabilization Act compensation totaled $634 million in 2001. This represents the amount we recognized in 2001 as compensation under the Stabilization Act. See Note 19 of the Notes to the Consolidated Financial Statements for additional information. Other operating expenses decreased 4% as a result of decreases in miscellaneous expenses such as fuel-related taxes, interrupted trip expenses and professional fees, which were partially offset by a 2% increase due to new uniform costs and a 3% increase due to higher insurance expenses. OPERATING INCOME (LOSS) AND OPERATING MARGIN We incurred an operating loss of $1.6 billion in 2001, com- pared to operating income of $1.6 billion in 2000. Operating margin was (12%) and 10% for 2001 and 2000, respectively. Excluding asset writedowns, restructuring and related items, net and Stabilization Act compensation discussed above, we incurred an operating loss of $1.1 billion in 2001, compared to operating income of $1.7 billion in 2000. Operating margin excluding these items was (8%) and 10% for 2001 and 2000, respectively. OTHER INCOME (EXPENSE) Other expense totaled $262 million during 2001, compared to other expense of $88 million in 2000. Included in these results are the following: A $301 million gain in 2000 for the sale of certain invest- ments. This includes a $73 million gain from the sale of 1.2 million shares of priceline.com, Incorporated (priceline) common stock and a $228 million non-cash gain from the exchange of six million shares of priceline common stock for priceline preferred stock. A $127 million gain in 2001 on the sale of certain invest- ments. This primarily relates to a $111 million gain on the sale of our equity interest in SkyWest, Inc., the parent com- pany of SkyWest Airlines and an $11 million gain from the sale of our equity interest in Equant, N.V., an international data network services company. A $68 million gain in 2001 compared to a $159 million charge in 2000 for fair value adjustments of financial instruments accounted for under SFAS 133. This relates to derivative instruments we use in our fuel hedging program and to our equity warrants and other similar rights in certain companies. A $16 million one-time, non-cash gain in 2000 related to our equity investment in Worldspan. This gain represents our share of Worldspan's favorable outcome in certain arbitration proceedings. The change in other income (expense) is also attributable to the following: Interest expense increased $119 million in 2001 primarily due to higher levels of outstanding debt; Interest income decreased $34 million in 2001 primarily due to lower interest rates; and Miscellaneous expense, net was $47 million in 2001 com- pared to $27 million in income in 2000 mainly due to a decrease in our equity earnings from Worldspan. CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING PRINCIPLE During 2000 we recorded a $164 million cumulative effect, non-cash charge ($100 million net of tax, or $0.77 diluted EPS) resulting from our adoption of SFAS 133 on July 1, 2000 (see Note 4 of the Notes to the Consolidated Financial Statements). Financial Condition and Liquidity SOURCES AND USES OF CASH 2002 Cash and cash equivalents totaled $2.0 billion at December 31, 2002, compared to $2.2 billion at December 31, 2001. For 2002, net cash provided by operations totaled $285 mil- lion, including receipt of (1) a $472 million tax refund due to a new tax law and (2) $112 million in compensation under the Stabilization Act. Our cash flows from significant financ- ing and investing activities are described below. Capital expenditures, including aircraft acquisitions made under seller financing arrangements, were $2.0 billion during 2002 and included the acquisition of four B-737-800, three B-767- 400, one B-777-200, 34 CRJ-200 and 15 CRJ-700 aircraft. Debt and capital lease obligations, including current maturities and short-term obligations, totaled$ 10.9 billion at December 31, 2002, compared to $9 .4 billion at December 31, 2001. During 2002, we entered into or amended the following credit facilities to increase our liquidity (see Note 6 of the Notes to the Consolidated Financial Statements): We issued a total of$ 1 .4 billion of enhanced equipment trust certificates, which are secured by 17 B-737-800, one B-757-200, eight B-767-300ER and six B-767-400 aircraft. These financings are due in installments through January 2023. At December 31, 2002, there was $1.4 billion out- standing under these financings. In addition to the enhanced equipment trust certificates described above, during 2002 we borrowed $1.2 billion, which is due in installments through June 2019 and is secured by 56 regional jet aircraft, five B-737-800 aircraft, three B-767-300ER aircraft and two B-767-300 aircraft. At December 31, 2002, there was $1.2 billion in borrowings outstanding under these financings. These transactions resulted in the termination of a $350 million short-term facility that we had entered into in January 2002. On January 31, 2002, we entered into a facility to finance, on a secured basis at the time of acquisition, certain future deliveries of regional jet aircraft. At December 31, 2002, total borrowings available to us under this facility, as amended, were $197 million, of which $31 million was outstanding. On August 22, 2002, we amended and restated an existing credit facility to (1) extend the term from December 27, 2002 to August 21, 2003 and (2) reduce the maximum amount we may borrow under this agreement from $625 million to $500 million. Any borrowings under this facility will be secured by certain aircraft owned by us. At December 31, 2002, no borrowings were outstanding under this facility. In October 2002, we amended our unsecured letter of credit Reimbursement Agreement with Commerzbank AG and a group of banks to (1) eliminate the debt-to-equity ratio and secured debt covenants from that agreement and (2) add a covenant requiring us to maintain a minimum ,of $1 billion . of unrestricted cash, cash equivalents and short-term invest- ments as of the end of each month, beginning on October 31, 2002. The Reimbursement Agreement and the related letters of credit will terminate on June 8, 2003. In addition, during 2002, we deferred delivery of the following 31 mainline aircraft: 19 20 Management's Discussion and Analysis of Financial Condition and Results of Operations five B-737-800 aircraft deferred from 2003 to 2006; 23 B-737-800 aircraft deferred from 2004 to 2007; one B-777-200 aircraft deferred from 2004 to 2006; and two B-777-200 aircraft deferred from 2005 to 2006. As a result of these deferrals, we have no mainline aircraft deliveries scheduled in 2003 or 2004, which will reduce capital expenditures by approximately $1.3 billion during that two- year period. Shareowners' equity was $893 million at December 31, 2002 and $3.8 billion at December 31, 2001. The decrease in our shareowners' equity is primarily due to the $1.6 billion non- cash charge to equity related to our pension plans (see Note 11 of the Notes to the Consolidated Financial Statements) and our consolidated net loss in 2002. These items, as well as an increase in outstanding debt, have caused our net debt- to-capital ratio, which includes implied debt from operating leases, to increase to 94% at December 31, 2002 from 80% at December 31, 2001. For additional information on our liquidity, see the Business Environment section of Management's Discussion and Analysis on pages 13-15. WORKING CAPITAL POSITION As of December 31, 2002, we had negative working capital of $2.6 billion, compared to negative working capital of $2.8 billion at December 31, 2001. A negative working capi- tal position is normal for us, typically due to our air traffic liability and the fact that we primarily generate revenue by providing air transportation through the utilization of property and equipment, which are classified as long-term assets. Our negative working capital position also reflects our losses over the past two years. CREDIT RATINGS AND COVENANTS At December 31, 2002, our senior unsecured long-term debt was rated Ba3 by Moody's and BB- by Standard and Poor's. On February 18, 2003, Standard & Poor's lowered their ratings on certain of our enhanced equipment trust certifi- cates. Both Moody's and Standard & Poor's outlooks for our long-term credit ratings are negative. Our current credit ratings have negatively impacted our ability (1) to issue unse- cured debt, (2) to renew outstanding letters of credit that back certain of our obligations and (3) to obtain certain financial instruments that we use in our fuel hedging program. They have also increased the cost of our financing transactions and the amount of collateral required for certain financial instruments and insurance coverage. Subsequent to December 31, 2002, our collateral requirements related to our workers' compensation insurance increased by $55 million. As dis- cussed in Note 8 of the Notes to the Consolidated Financial Statements, we may be required to repurchase outstanding receivables that we sold to a third party ($250 million at December 31, 2002) if our senior unsecured long-term debt is rated either below Ba3 by Moody's or below BB- by Standard & Poor's. We have obtained from a third party unsecured letters of credit totaling $409 million relating to bonds issued by vari- ous municipalities to finance construction at certain airport facilities leased to us. As discussed under "Letter of Credit Enhanced Municipal Bonds" in Note 6 of the Notes to the Consolidated Financial Statements, we will be required to accelerate the repayment of these obligations if we do not extend those letters of credit prior to their expiration on June 8, 2003. The Reimbursement Agreement relating to the letters of credit described in the above paragraph contains covenants that (1) require us to maintain a minimum of $1 billion of unrestricted cash, cash equivalents and short-term investments at the end of each month; (2) limit the amount of current debt and convertible subordinated debt that we may have outstanding; and (3) limit our annual flight equipment rental expense. It also provides that, upon the occurrence of a change in control of Delta, we shall, at the request of the banks, deposit cash collateral with the banks in an amount equal to all letters of credit outstanding and other amounts we owe under the agreement. We are in compliance with all of our financial covenants. PRIOR YEARS 2001 Cash and cash equivalents totaled $2.2 billion at December 31, 2001. Net cash provided by operations totaled $236 million during 2001, including $556 million of compensation received under the Stabilization Act. Capital expenditures, including aircraft acquisitions made under seller financing arrangements, were $2.9 billion during 2001 and included the acquisition of27 B-737-800, three B-757-200, two B-767-300ER, six B-767-400, 23 CRJ-200 and four CRJ-100 aircraft. Debt and capital lease obligations, including current maturities and short-term obligations, totaled $9 .4 billion at December 31, 2001. Of this amount, $2.3 billion of secured long-term debt was issued during the year. 2000 Cash, cash equivalents and short-term investments totaled $1.6 billion at December 31, 2000. Net cash provided by operations totaled $2.9 billion during 2000. Capital expenditures were $4.1 billion during 2000 and included the acquisition of 24 B-737-800, 12 B-757-200, seven B-767-300ER, 12 B-767-400, 11 CRJ-200, 19 CRJ-100 and seven ATR-72 aircraft. We also paid $232 million to complete our acquisition of Comair Holdings, Inc. Debt and capital lease obligations, including current maturities and short-term obligations, totaled $6.0 billion at December 31, 2000. Of this amount, $1.9 billion of long-term debt was issued during the year (including $1. 5 billion of secured debt). Financial Position DECEMBER 31, 2002 COMPARED TO DECEMBER 31, 2001 This section discusses certain changes in our Consolidated Balance Sheets which are not otherwise discussed in this Annual Report. Prepaid expenses and other current assets increased by 23%, or $66 million, primarily due to our recognition of an intangible asset in connection with the recording of an additional mini- mum pension liability and an increase in prepaid aircraft rent. Investments in debt and equity securities decreased 66%, or _ $63 million, primarily due to the partial exercise of our price- line warrants and the sale of a portion of the related shares, as well as a decrease in fair value of our equity securities. Restricted investments for the Boston airport terminal project decreased 12%, or $58 million, due to the capitalization of (in millions) Total 2003 Debt ) 32 33 Repurchase of 10,626,104 common shares (502) (502) ($47.26 per share0> ) Income tax benefit from exercise of stock options 5 5 30 Transfers and forfeitures of 16,580 shares of common from Treasury under stock incentive plan ($52.61 per share(l)) Other 5 (4) 1 Balance at December 31, 2000 271 3,264 4,176 360 (2,728) 5,343 Comprehensive loss: Net loss (1,216) (1,216) Other comprehensive loss (335) (335) Total comprehensive loss (See Note 14) (1,551) Dividends on common stock ($0.10 per share) (12) (12) Dividends on Series B ESOP Convertible Preferred Stock allocated shares (14) (14) Issuance of 126,299 shares of common stock under dividend reinvestment and stock purchase plan and stock options ( $38 .10 per share(l)) 5 5 Transfers and forfeitures of 105,995 shares of common from Treasury under stock incentive plan ($37.10 per share(l)) (4) 4 Other 2 (4) (2) Balance at December 31, 2001 271 3,267 2,930 25 (2,724) 3,769 Comprehensive loss: Net loss (1,272) (1,272) Other comprehensive loss (1,587) (1,587) Total comprehensive loss (See Note 14) (2,859) Dividends on common stock ($0.10 per share) (12) (12) Dividends on Series B ESOP Convertible Preferred Stock allocated shares (15) (15) Issuance of 13,017 shares of common stock under stock purchase plan and stock options ($15.70 per share0> ) Forfeitures of 82,878 shares of common to Treasury under stock incentive plan ($27.31 per share0> ) (2) (2) Transfers of 183,400 shares of common from Treasury under stock incentive plan ($47.11 per share< l)) (5) 8 3 Other 1 8 9 Balance at December 31, 2002 $ 271 $ 3,263 $ 1,639 $ (1,562) $ (2,718) $ 893 (I) Average price per share The accompanying notes are an integral part of these Consolidated Financial Statements. Notes to the Consolidated Financial Statements Note 1. Summary of Significant Accounting Policies BASIS OF PRESENTATION Delta Air Lines, Inc. (a Delaware corporation) is a major air carrier that provides air transportation for passengers and cargo through- out the U.S. and around the world. Our Consolidated Financial Statements include the accounts of Delta Air Lines, Inc. and our wholly owned subsidiaries, including ASA Holdings, Inc. (ASA Holdings) and Comair Holdings, Inc. (Comair Holdings), collectively referred to as Delta. ASA Holdings is the parent company of Atlantic Southeast Airlines, Inc. (ASA), and Comair Holdings is the parent company of Comair, Inc. (Comair). We completed our acquisitions of ASA Holdings and Comair Holdings in April 1999 and in January 2000, respectively. We have eliminated all material intercompany transactions in our Consolidated Financial Statements. These Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). We have reclassified certain prior period amounts in our Consolidated Financial Statements to be consistent with our current period presentation. The effect of these reclassifications is not material. We do not consolidate the financial statements of any company in which we have an ownership interest of 50% or less unless we control that company. During 2002, 2001 and 2000, we did not control any company in which we had an ownership interest of 50% or less. 31 -~ANGE IN YEAR E D Effective December 31, 2000, we changed our year end from June 30 to December 31. Accordingly, this Annual Report includes audited Consolidated Balance Sheets as of December 31, 2002 and 2001, and audited Consolidated Statements of Operations, Cash Flows and Shareowners' Equity for the years ended December 31, 2002, 2001 and 2000. USE OF ESTIMATES We are required to make estimates and assumptions when preparing our Consolidated Financial Statements in accordance with GMP. These estimates and assumptions affect the amounts reported in our financial statements and the accompanying notes. Actual results could differ materially from those estimates . .. YJ ACCOUNTINC TAI'- DARDS On January 1, 2002, we adopted Statement of Financial Accounting Standards (SFAS) No. 142, "Goodwill and Other Intangible Assets" (SFAS 142), which addresses financial accounting and reporting for goodwill and other intangible assets (see Note 5). In June 2001, the Financial Accounting Standards Board (FASB) issued SFAS No. 143, ''Accounting for Asset Retirement Obligations" (SFAS 143), which is effective for fiscal years beginning after June 15, 2002. We adopted SFAS 143 on January 1, 2003. The adoption of SFAS 143 did not have a material impact on our Consolidated Financial Statements. - On January 1, 2002, we adopted SFAS No. 144, ''Accounting for the Impairment or Disposal of Long-Lived Assets" (SFAS 144), which supersedes previous accounting and reporting standards for (1) testing for impairment or disposal oflong-lived assets and (2) the disposal of segments of a business. Our impairment charges recorded during 2002 were determined in accordance with SFAS 144 (see Note 16). On October 1, 2002, we adopted SFAS No. 145, "Rescission of FASB Statements No. 4, 44 and 64, Amendment of FASB Statement No. 13 and Technical Corrections" (SFAS 145), which, among other things, (1) requires that gains and losses due to the extinguishment of debt be classified as extraordinary items on the Consolidated Statements of Operations only if certain criteria are met and (2) amends the accounting for sale and leaseback transactions. In accordance with SFAS 145, we recorded a $42 million loss on the extinguishment of ESOP Notes in other income (expense) on our 2002 Consolidated Statement of Operations (see Note 6). In June 2002, the FASB issued SFAS No. 146, ''Accounting for Costs Associated with Exit or Disposal Activities" (SFAS 146), which supersedes previous accounting and reporting standards for costs associated with exit or disposal activities by requiring the related liability to be recognized and measured initially at fair value when the liability is incurred. Under the previous accounting Notes to the Consolidated Financial Statements and reporting standards, the liability for exit or disposal costs was recognized at the date management committed to a plan. The adoption of SFAS 146 will impact the timing of the recognition of liabilities related to future exit or disposal activities and is effective for such activities that are initiated after December 31, 2002. In December 2002, the FASB issued SFAS No. 148, ''Accounting for Stock-Based Compensation - Transition and Disclosure" (SFAS 148), which amends SFAS No. 123, ''Accounting for Stock Based Compensation" (SFAS 123), by revising the methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. SFAS 148 also requires additional disclosures in annual and interim financial statements related to stock-based employee compensation. On December 31, 2002, we adopted SFAS 148 as it relates to the additional disclosures required for registrants that account for employee stock-based compensation under Accounting Principles Bulletin (APB) Opinion 25, ''Accounting for Stock Issued to Employees" (APB 25) and related interpretations. For additional information, see our stock-based compensation policy in this Note on page 36. In November 2002, the FASB issued FASB Interpretation No. (FIN) 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" (FIN 45), which expands the disclosures a guarantor is 32 required to provide in its annual and interim financial statements regarding its obligations for certain guarantees. Disclosures are required to be included in financial statements issued after December 15, 2002 (see Note 9). FIN 45 also requires the guarantor to recognize a liability for the fair value of an obligation assumed for guarantees issued or modified after December 31, 2002. In January 2003, the FASB issued FIN 46, "Consolidation of Variable Interest Entities" (FIN 46), which addresses how to identify variable interest entities and the criteria that require a company to consolidate such entities in its financial statements. FIN 46 is effective on February 1, 2003 for new transactions and on July 1, 2003 for existing transactions. We are evaluating the impact of FIN 46 on our Consolidated Financial Statements. During 2000, we adopted SFAS No. 133, ''Accounting for Derivative Instruments and Hedging Activities" (SFAS 133), as amended (see Note 4 for additional information), and SFAS No. 140, ''Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities" (SFAS 140). The adoption of SFAS 140 did not have a material impact on our Consolidated Financial Statements. CASH AND CASH EQUIVALENTS We classify short-term, highly liquid investments with original maturities of three months or less as cash and cash equivalents. These investments are recorded at cost, which we believe approximates fair value. Under our cash management system, we utilize controlled disbursement accounts that are funded daily. Payments issued by us, which have not been presented to the bank for payment, are recorded in accounts payable, deferred credits and other accrued liabilities on our Consolidated Balance Sheets. RESTRICTED ASSETS We have restricted cash, which primarily relates to cash held as collateral to support certain projected insurance obligations. At December 31, 2002, restricted cash included in current assets on our Consolidated Balance Sheets totaled $134 million. We have restricted investments for the redevelopment and expansion of Terminal A at Boston's Logan International Airport (see Note 6 for additional information about this project). At December 31, 2002 and 2001, our restricted investments included in other assets on our Consolidated Balance Sheets totaled $417 million and $475 million, respectively. DERIVATIVE FINANCIAL INSTRUMENT We account for derivative financial instruments in accordance with SFAS 133. These derivative instruments include fuel hedge contracts, interest rate swap agreements and equity warrants and other similar rights in certain companies (see Note 4). Fuel Hedge Contracts Our fuel hedge contracts qualify as cash flow hedges under SFAS 133. We record the fair value of our fuel hedge contracts on our Consolidated Balance Sheets and regularly adjust the balances to reflect changes in the fair values of chose contracts. Effective gains or losses related to the fair value adjustments of the fuel hedge contracts are recorded in shareowners' equity as a component of accumulated other comprehensive income (loss). These gains or losses are recognized in aircraft fuel expense in the period in which the related aircraft fuel purchases being hedged are consumed and when the fuel hedge contract is settled. However, to the extent that the change in fair value of a fuel hedge contract does not perfectly offset the change in the value of the aircraft fuel being hedged, the ineffective portion of the hedge is immediately recognized as a fair value adjustment of SFAS 133 derivatives in other income (expense) on our Consolidated Statements of Operations. In calculating the ineffective portion of our hedges under SFAS 133, we include all changes in the fair value attributable to the time value component and recognize the amount in income during the life of the contract. Prior to the adoption of SFAS 133, the fuel hedge gains or losses that were netted against fuel expense included the total fuel-related hedge premiums. Interest Rate Swap Agreements Our interest rate swap agreements qualify as fair value hedges under SFAS 133. We record the fair value of these interest rate swap agreements on our Consolidated Balance Sheets and regularly adjust these amounts and the related debt to reflect changes in their fair values. Net periodic interest rate swap settlements are recorded as adjustments to interest expense in other income (expense) on our Consolidated Statements of Operations. Equity Warrants and Other Similar Rights We record our equity warrants and other similar rights in certain companies at fair value at the date of acquisition in invest- ments in debt and equity securities on our Consolidated Balance Sheets. In accordance with SFAS 133, we regularly adjust our Consolidated Balance Sheets to reflect the changes in the fair values of the equity warrants and other similar rights, and recognize the related gains or losses as fair value adjustments of SFAS 133 derivatives in other income (expense) on our Consolidated Statements of Operations. REVENUE RECOGNITION Passenger Revenues We record sales of passenger tickets as air traffic liability on om Consolidated Balance Sheets. Passenger revenues are recognized when we provide the transportation, reducing the related air traffic liability. We periodically evaluate the estimated air traffic liability and record any resulting adjustments in the Consolidated Statements of Operations in the period that the evaluations are completed. We sell mileage credits in the SkyMiles frequent flyer program to participating partners such as credit card companies, hotels and car rental agencies. A portion of the revenue from the sale of mileage credits is deferred until the credits are redeemed for travel. For accounting purposes, we amortize the deferred revenue on a straight-line basis over a 30-month period. The majority of the revenue from the sale of mileage credits, including the amortization of deferred revenue, is recorded in passenger revenue; the remaining portion is recorded as an offset to other selling expenses. Cargo Revenues Cargo revenues are recognized in our Consolidated Statements of Operations when we provide the transportation. Other, Net We are party to codeshare agreements with certain foreign airlines. Under these agreements, we sell seats on these airlines' flights, and they sell seats on our flights, with each airline separately marketing its respective seats. The revenue from our sale of codeshare seats flown by certain foreign airlines and the direct costs incurred in marketing the codeshare flights are recorded in other, net in operating revenues on our Consolidated Statements of Operations. Our revenue from certain foreign airlines' sale of codeshare seats flown by us is recorded in passenger revenue on our Consolidated Statements of Operations. We record revenues under our contract carrier agreements, reduced by related expenses, in other, net in operating revenues on our Consolidated Statements of Operations (see Note 9). 33 Notes to the Consolidated Financial Statements LONG-LIVED ASSETS We record our property and equipment at cost and depreciate or amortize these assets on a straight-line basis to their estimated residual values over their respective estimated useful lives. Residual values for flight equipment range from 5%-40% of cost. We also capitalize certain internal and external costs incurred to develop internal-use software during the application stage; these assets are included in ground property and equipment, net on our Consolidated Balance Sheets. The estimated useful lives for major asset classifications are as follows: Asset Classification Owned Bight equipment Flight and ground equipment under capital lease Ground property and equipment Estimated Useful Life 15-25 years Lease Term 3-30 years In accordance with SPAS 144, we record impairment losses on long-lived assets used in operations when events and circum- stances indicate the assets may be impaired and the undiscounted cash flows estimated to be generated by those assets are less than their carrying amounts. For long-lived assets held for sale, we record impairment losses when the carrying amount is 34 greater than the fair value less the cost to sell. We discontinue depreciation of long-lived assets once they are classified as held for sale. To determine impairments for aircraft used in operations, we group assets at the fleet type level (the lowest level for which there are identifiable cash flows) and then estimate future cash flows based on projections of passenger yield, fuel costs, labor costs and other relevant factors in the markets in which these aircraft operate. If an impairment occurs, the amount of the impairment loss recognized is the amount by which the carrying amount of the aircraft exceeds the estimated fair value. Aircraft fair values are estimated by management using published sources, appraisals and bids received from third parties, as available. GOODWILL AND OTHER INTANGIBLE ASSETS Prior to our adoption of SPAS 142 on January 1, 2002, goodwill and other intangible assets were amortized over their estimated useful lives (not to exceed 40 years in the case of goodwill). Upon adoption of SPAS 142, we discontinued the amortization of goodwill and other intangible assets with indefinite useful lives. Instead, in accordance with SPAS 142, we now apply a fair value- based impairment test to the net book value of goodwill and indefinite-lived intangible assets on an annual basis and on an interim basis if certain events or circumstances indicate that an impairment loss may have been incurred. Intangible assets that have determinable useful lives continue to be amortized on a straight-line basis over their remaining estimated useful lives. Our leasehold and operating rights have definite useful lives and we will continue to amortize these assets over their respective lease terms which range from nine to 19 years. SPAS 142 requires a two-step process in evaluating goodwill for impairment. The first step requires the comparison of the fair value of each reporting unit to its carrying value. We have identified three reporting units which have assigned goodwill: Delta- mainline, ASA and Comair. Our methodology for estimating the fair value of each reporting unit primarily considers discounted future cash flows. If the fair value of a reporting unit exceeds its carrying value, then no further testing is required. If the carrying value of a reporting unit exceeds its fair value, however, a second step is required to determine the amount of the impairment charge, if any. An impairment charge is recognized if the carrying value of a reporting unit's goodwill exceeds its implied fair value. We perform our impairment test for our indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The fair value of the asset unit is estimated based on its discounted future cash flows. We recognize an impairment charge if the carrying value of the asset unit exceeds its estimated fair value. The annual impairment test date for our goodwill and indefinite-lived intangible assets is December 31 (see Note 5). INTEREST CAPITALIZED We capitalize interest on advance payments for the acquisition of new aircraft and on construction of ground facilities as an addi- tional cost of the related assets. Interest is capitalized at our weighted average interest rate on long-term debt or, if applicable, the interest rate related to specific asset financings. Interest capitalization ends when the equipment or facility is ready for service or its intended use. Capitalized interest totaled $15 million, $32 million and $45 million for the years ended December 31, 2002, 2001 and 2000, respectively. EQUITY METHOD INVESTMENTS We use the equity method to account for our 40% ownership interest in WORLDSPAN, LP. (Worldspan), a computer reservations system partnership. Our equity earnings from this investment totaled $43 million, $19 million and $59 million for the years ended December 31, 2002, 2001 and 2000, respectively. We also received cash dividends from Worldspan of $40 million, $70 million and $32 million for the years ended December 31, 2002, 2001 and 2000, respectively. Worldspan provides computer reservation and related services for us, which totaled approximately $180 million for the year ended December 31, 2002. At December 31, 2002, we had a liability to Worldspan for $15 million which is included in accounts payable, deferred credits and other accrued liabilities on our Consolidated Balance Sheet. We account for our 18% ownership interest in Orbitz, LLC (Orbitz), an on-line travel agency, under the equity method. We use the equity method of accounting for this investment because we believe we have the ability to exercise significant influence, but not control, over the financial and operating policies of Orbitz. This influence is evidenced by, among other things, our right to appoint two of our senior officers to the 11 member Board of Managers of Orbitz, which allows us to participate in Orbitz's financial and operating decisions. Our investments in Worldspan and Orbitz are recorded in investments in associated companies on our Consolidated Balance Sheets. INCOME TAXES We account for deferred income taxes under the liability method in accordance with SPAS No. 109, ''Accounting for Income Taxes" (SPAS 109). Under this method, we recognize deferred tax assets and liabilities based on the tax effects of temporary differences between the financial statement and tax bases of assets and liabilities, as measured by current enacted tax rates. A valuation allowance is recorded to reduce deferred tax assets when determined necessary in accordance with SPAS 109. Deferred tax assets and liabilities are recorded net as current and noncurrent deferred income taxes on our Consolidated Balance Sheets. FREQUENT FLYER PROGRAM We record an estimated liability for the incremental cost associated with providing free transportation under our SkyMiles frequent flyer program when a free travel award is earned. The liability is recorded in accounts payable, deferred credits and other accrued liabilities on our Consolidated Balance Sheets. It is adjusted periodically based on awards earned, awards redeemed, changes in the SkyMiles program and changes in estimated incremental costs. DEFERRED GAi NS ON SALE AND LEASEBACK TRANSACTIONS We amortize deferred gains on the sale and leaseback of property and equipment under operating leases over the lives of these leases. The amortization of these gains is recorded as a reduction in rent expense. Gains on the sale and leaseback of property and equipment under capital leases reduce the carrying value of the related assets. MANUFACTURERS' CREDITS We periodically receive credits in connection with the acquisition of aircraft and engines. These credits are deferred until the aircraft and engines are delivered, then applied on a pro rata basis as a reduction to the cost of the related equipment. MAINTENANCE COSTS We record maintenance costs in operating expenses as they are incurred. INVENTORIES Inventories of expendable parts related to flight equipment are carried at cost and charged to operations as consumed. An allowance for obsolescence for the cost of these parts is provided over the remaining useful life of the related Beet. 35 Notes to the Consolidated Financial Statements ADVERTISING COSTS We expense advertising costs as other selling expenses in the year incurred. Advertising expense was $130 million, $153 million and $151 million for the years ended December 31, 2002, 2001 and 2000, respectively. COMMISSIONS We record passenger commissions in prepaid expenses and other on our Consolidated Balance Sheets when the related passenger tickets are sold. Passenger commissions are recognized in operating expenses on our Consolidated Statements of Operations when the transportation is provided and the related revenue is recognized. FOREIGN CURRENCY REMEASUREMENT We remeasure assets and liabilities denominated in foreign currencies using exchange rates in effect on the balance sheet date. Fixed assets and the related depreciation or amortization charges are recorded at the exchange rates in effect on the date we acquired the assets. Revenues and expenses denominated in foreign currencies are remeasured using average exchange rates for all periods presented. We recognize the resulting foreign exchange gains and losses as a component of miscellaneous income (expense). These gains and losses are immaterial for all periods presented. STOCK-BASED COMPENSATION We account for our stock-based compensation plans under the intrinsic value method in accordance with APB 25 and related interpretations (see Note 12 for additional information related to our stock-based compensation plans). No stock option com- pensation expense is recognized in net income (loss) as all stock options granted had an exercise price equal to the fair value of the underlying common stock on the grant date. The estimated fair values of stock options granted during the years ended December 31, 2002, 2001 and 2000, were derived using the Black-Scholes model. The following table includes the assumptions used in estimating fair values and the resulting weighted average fair value of a stock option granted in the periods presented: Stock Oetions Granted Assumption 2002 2001 2000 Risk-free interest rate 4.4% 5.8% 6.2% Average expected life of stock options (in years) 6.7 7.5 7.5 Expected volatility of common stock 38.9% 26.9% 26.9% Expected annual dividends on common stock $ 0.10 $ 0.10 $ 0.10 Weighted average fair value of a stock option granted $ 9 $ 20 $ 23 The following table shows what our net income (loss) and earnings (loss) per share would have been for the years ended December 31, 2002, 2001 and 2000, had we accounted for our stock-based compensation plans under the fair value method of SFAS 123 using the assumptions in the table above: (in millions, except p er share data) 2002 2001 2000 Net income (loss): As reported $ (1,272) $ (1,216) $ 828 Deduct: total stock option compensation expense determined under the fair value based method, net of tax (47) (30) (27) As adjusted for the fair value method under SPAS 123 $ (1,319) $ (1,246) $ 801 Basic earnings (loss) per share: As reported $ (10.44) $ (9.99) $ 6.58 As adjusted for the fair value method under SPAS 123 $ (10.82) $ (10.23) $ 6.36 Diluted earnings (loss) per share: As reported $ (10.44) $ (9.99) $ 6.28 As adjusted for the fair value method under SPAS 123 $ (10.82) $ (10.23) $ 6.07 FAIR VALUE OF FINANCIAL INSTRUMENTS We record our cash equivalents and short-term investments at cost, which we believe approximates their fair values. The estimated fair values of other financial instruments, including debt and derivative instruments, have been determined using available market information and valuation methodologies, primarily discounted cash flow analyses and the Black-Scholes model. Note 2. Marketable and Other Equity Securities priceline.com INCORPORATED (priceline) We are party to an agreement with priceline under which we (1) provide ticket inventory that may be sold through priceline's Internet-based e-commerce system and (2) received certain equity interests in priceline. We are required to provide priceline access to unpublished fares. 2000 At January 1, 2000, our equity interests in priceline included (1) a warrant to purchase up to 5.5 million shares of priceline common stock for $56.63 per share (1999 Warrant) (see discussion below); (2) a right to exchange six million shares of priceline common stock for six million shares of priceline convertible preferred stock (Exchange Right); and (3) 7.2 million shares of price- line common stock. During 2000, we (1) exercised the Exchange Right in full, receiving six million shares of priceline Series A Convertible Preferred Stock (Series A Preferred Stock); (2) sold 1.2 million shares of priceline common stock; and (3) received 549,764 shares of priceline common stock as a dividend on the Series A Preferred Stock. In our 2000 Consolidated Statement of Operations, we recognized (1) a pretax gain of $301 million from the exercise of the Exchange Right and the sale of priceline common stock and (2) other income of $14 million, pretax, from the dividend. The fair value of the 1999 Warrant on the date received was determined to be $61 million based on an independent third-party appraisal. This amount was recognized in income ratably from November 1999 through November 2002. On November 2, 2000, the 1999 Warrant was amended to reduce (1) the number of shares underlying the warrant from 5.5 million to 4.7 million and (2) our per share purchase price for those shares from $56.63 to $4.72 (Amended 1999 Warrant). The Amended 1999 Warrant became exercisable in full on January 1, 2001, and expires on November 17, 2004. The amend- ment of the 1999 Warrant did not have a material impact on our Consolidated Financial Statements. 2001 On February 6, 2001, we and priceline agreed to restructure our investment in priceline. We exchanged our six million shares of Series A Preferred Stock for (1) 80,000 shares of priceline Series B Redeemable Preferred Stock (Series B Preferred Stock) and (2) a warrant to purchase up to 26.9 million shares of priceline common stock for $2.97 per share (2001 Warrant). The Series B Preferred Stock ( 1) bears an annual per share dividend of approximately 36 shares of priceline comn:ion stock; (2) has a liquidation preference of $1,000 per share plus any dividends accrued or accumulated but not yet paid (Liquidation Preference); (3) is subject to mandatory redemption on February 6, 2007, at a price per share equal to the Liquidation Preference; and ( 4) is subject to redemption in whole, at the option of us or priceline, if priceline completes any of certain business combination transactions (Optional Redemption). Based on an independent third-party appraisal, at February 6, 2001, the fair value of (1) the Series B Preferred Stock was estimated to be $80 million and (2) the 2001 Warrant was estimated to be $46 million. The total fair value of these securities equaled the carrying amount of the Series A Preferred Stock, including its c_onversion feature and accumulated dividends on the date the Series A Preferred Stock was exchanged for the Series B Preferred Stock and the 2001 Warrant. Accordingly, we did not recognize a gain or loss on this transaction. 37 Notes to the Consolidated Financial Statements & discussed above, the 2001 Warrant provides us with the right to purchase up to an additional 26.9 million shares of priceline common stock for $2.97 per share. We may exercise the 2001 Warrant, in whole or in part, at any time prior to the close of business on February 6, 2007, unless all of the shares of Series B Preferred Stock owned by us are redeemed in an Optional Redemption, in which case we may not exercise the 2001 Warrant after the date of the Optional Redemption. The exercise price may be paid by us only by the surrender of shares of Series B Preferred Stock, valued at $1,000 per share. The 2001 Warrant also provides that it will automatically be deemed exercised if the closing sales price of priceline common stock exceeds $8.91 for 20 consecutive trading days. In that event, our rights in the shares of Series B Preferred Stock necessary to pay the exercise price of the 2001 Warrant would automatically be converted into the right to receive shares of priceline common stock pursuant to the 2001 Warrant. During 2001, we (1) exercised the 2001 Warrant in part to purchase 18.4 million shares of priceline common stock, paying the exercise price by surrendering to priceline 54,656 shares of Series B Preferred Stock; (2) sold 18.7 million shares of priceline common stock; and (3) received 986,491 shares of priceline common stock as a dividend on the Series B Preferred Stock. In our 2001 Consolidated Statement of Operations, we recognized (1) other income of $9 million, pretax, from the dividend and (2) a 38 pretax gain of $4 million from the exercise of the 2001 Warrant and the sale of priceline common stock. 2002 During 2002, we (1) exercised the 2001 Warrant in part to purchase 4.0 million shares of priceline common stock, paying the exercise price by surrendering to priceline 11,875 shares of Series B Preferred Stock; (2) sold 3.9 million shares of priceline com- mon stock; and (3) received 695,749 shares of priceline common stock as dividends on the Series B Preferred Stock. In our 2002 Consolidated Statement of Operations, we recognized (1) a pretax loss of $3 million from the exercise of the 2001 Warrant and the sale of priceline common stock and (2) other income of $2 million, pretax, from the dividends. The following table represents our equity interests in priceline and their respective carrying values at December 31, 2002 and 2001: Number of Shares< 1 > Carrying Values (in millions, except shares of Series B Preferred Stock) 2002 2001 2002 2001 Series B Preferred Stock 13,469 25,344 $ 13 $ 25 2001 Warrant 4.S 8.5 3 31 Amended 1999 Warrant 4.7 4.7 13 priceline common stock 2.1 1.3 3 7 {]) We have certain registration rights relating to shares of priceline common stock we acquire from the exercise of the Amended 1999 Warrant or the 2001 Warrant or receive as dividends on the Series B Preferred Stock. The Series B Preferred Stock and priceline common stock are accounted for as available-for-sale securities. In accordance with SPAS No. 115, ''Accounting for Certain Investments in Debt and Equity Securities" (SPAS 115), the Series B Preferred Stock and the priceline common stock are recorded at fair value in investments in debt and equity securities on our Consolidated Balance Sheets. Any changes in fair value of these assets are recorded, net of tax, in accumulated other comprehensive income (loss). The Series B Preferred Stock is recorded at face value, which we believe approximates fair value. The warrants are recorded at fair value in investments in debt and equity securities on our Consolidated Balance Sheets and any changes in fair value are recorded in other income (expense) on our Consolidated Statements of Operations in accordance with SPAS 133. REPUBLIC AIRWAYS HOLDINGS, INC. (REPUBLIC) On June 7, 2002, we entered into a contract carrier agreement with Chautauqua Airlines, Inc. (Chautauqua), a regional air carrier which is a subsidiary of Republic (see Note 9). In conjunction with this agreement, we received from Republic (1) a warrant to purchase up to 1.5 million shares of Republic common stock for $12.50 per share (2002 Warrant); (2) a warrant to purchase up to 1.5 million shares of Republic common stock at a price per share equal to 95% of the public offering price per share in Republic's initial public offering of common stock (IPO Warrant); (3) the right to purchase up to 5% of the shares of common stock that Republic offers for sale in its initial public offering at a price per share equal to the initial public offering price; and (4) the right to receive a warrant to purchase up to an additional 60,000 shares of Republic common stock for each additional aircraft Chautauqua operates for us above the 22 aircraft under the original contract carrier agreement. The 2002 Warrant is exercisable in whole or in part at any time until June 7, 2012. The fair value of the 2002 Warrant on the date received was approximately $11 million, and will be recognized in income ratably over a five-year period. The carrying value of the 2002 Warrant was approximately $10 million at December 31, 2002. The 2002 Warrant is accounted for in the same manner as the priceline warrants described above. The IPO Warrant is exercisable in whole or in part at any time (1) beginning on the closing date of Republic's initial public offering of common stock and (2) subject to earlier cancellation if the contract carrier agreement is terminated in certain circumstances, ending on the tenth anniversary of that closing date. We will record the fair value of the IPO Warrant on the closing date of Republic's initial public offering of common stock. The 2002 Warrant, the IPO Warrant and the shares of Republic common stock underlying these securities are not registered under the Securities Act of 1933; however, we have certain demand and piggyback registration rights relating to the underlying 39 shares of Republic common stock. OTHER Our equity interest in SkyWest, Inc., the parent company of SkyWest Airlines, was classified as an available-for-sale equity security under SFAS 115. During 2001, we sold our equity interest in SkyWest, Inc. for $125 million and recorded a pretax gain of $111 million. We recorded this gain in our 2001 Consolidated Statement of Operations in gain (loss) from sale of investments, net. During 2001, we also sold our remaining equity interest in Equant, N.V. (Equant), an international data services company, recognizing a pretax gain of $11 million. We recorded this gain in our 2001 Consolidated Statement of Operations in gain (loss) from sale of investments, net. Note 3. Risk Management AIRCRAFT FUEL PRICE RISK Our results of operations can be significantly impacted by changes in the price of aircraft fuel. To manage this risj{, we periodically purchase options and other similar non-leveraged derivative instruments and enter into forward contracts for the purchase of fuel. These contracts may have maturities of up to 36 months. We may hedge up to 80% of our expected fuel requirements on a 12- month rolling basis. See Note 4 for additional information about our fuel hedge contracts. We do not enter into fuel hedge con- tracts for speculative purposes. INTEREST RATE RISK Our exposure to market risk due to changes in interest rates primarily relates to our long-term debt obligations and cash portfolio. Market risk associated with our long-term debt relates to the potential change in fair value resulting from a change in interest rates as well as the potential increase in interest we would pay on variable rate debt. At December 31, 2002 and 2001, approxi- mately 26% and 25%, respectively, of our total debt was variable rate debt. Market risk associated with our cash portfolio relates to the potential change in our earnings resulting from a decrease in interest rates. From time to time, we may enter into interest rate swap agreements, provided that the notional amount of th~se transactions does not exceed 50% of our long-term debt. See Note 4 for additional information about our interest rate swap agreements. We do not enter into interest rate swap agreements for speculative purposes. FOREIGN CURRENCY EXCHANGE RISK We are subject to foreign currency exchange risk because we have revenues and expenses denominated in foreign currencies, primarily the euro, the British pound and the Canadian dollar. To manage exchange rate risk, we net foreign currency revenues and expenses, to the extent practicable. From time to time, we may also enter into foreign currency options and forward con- tracts with maturities of up to 12 months. We did not have any foreign currency hedge contracts at December 31, 2002. The fair value of our foreign currency hedge contracts was not material at December 31, 2001. We do not enter into foreign currency hedge contracts for speculative purposes. CREDIT RISK To manage credit risk associated with our aircraft fuel price, interest rate and foreign currency exchange risk management programs, we select counterparties based on their credit ratings and limit our exposure to any one counterparty under defined guidelines. We also monitor the market position of these programs and our relative market position with each counterparty. The credit exposure related to these programs was not significant at December 31, 2002 and 2001. Our accounts receivable are generated largely from the sale of passenger airline tickets and cargo transportation services to 4 customers. The majority of these sales are processed through major credit card companies, resulting in accounts receivable which are generally short-term in duration. We also have receivables from the sale of mileage credits to partners, such as credit card companies, hotels and car rental agencies, that participate in our SkyMiles program. We believe that the credit risk associated with these receivables is minimal and that the allowance for uncollectible accounts that we have provided is sufficient. SELF-INSURANCE RISK We self-insure a portion of our losses from claims related to workers' compensation, environmental issues, property damage, medical insurance for employees and general liability. Losses are accrued based on an estimate of the ultimate aggregate liability for claims incurred, using independent actuarial reviews based on standard industry practices and our actual experience. A portion of our projected workers' compensation liability is secured with restricted cash collateral (see Note 1). Note 4. Derivative Instruments On July 1, 2000, we adopted SFAS 133, as amended. SFAS 133 requires us to record all derivative instruments on our Consolidated Balance Sheets at fair value and to recognize certain non-cash changes in these fair values in our Consolidated Statements of Operations. SFAS 133 impacts the accounting for our fuel hedging program, our interest rate hedging program and our holdings of equity warrants and other similar rights in certain companies. The impact of SFAS 133 on our Consolidated Statements of Operations is summarized as follows: Income (Expense) For the For the For the Six Year Ended Year Ended Months Ended Cumulative December 31, December 31 , December 31, Effect (in millions) 2002 2001 2000 July 1, 2000 Write-off of fuel hedge contract premiums $ $ $ $ (143) Change in time value of fuel hedge contracts (23) (1) 7 Ineffective portion of fuel hedge contracts 13 (3) (2) 16 Fair value adjustment of equity rights (29) 72 (164) (37) Fair value adjustments of SPAS 133 derivatives, pretax (39) 68 (159) (164) Total, net of tax $ (25) $ 41 $ (97) $ (100) FUEL HEDGING PROGRAM Because there is not a readily available market for derivatives in aircraft fuel, we use heating and crude oil derivative contracts to manage our exposure to changes in aircraft fuel prices. Changes in the fair value of these contracts (fuel hedge contracts) are highly effective at offsetting changes in aircraft fuel prices. At December 31, 2002, our fuel hedge contracts had an estimated short-term fair value of $68 million and an estimated long- term fair value of $5 million, with unrealized gains of $29 million, net of tax, recorded in accumulated other comprehensive income (loss). At December 31, 2001, our fuel hedge contracts had an estimated short-term fair value of $55 million and an estimated long-term fair value of $9 million, with unrealized gains of $25 million, net of tax, recorded in accumulated other comprehensive income (loss). See Note 1 for information about our accounting policy for fuel hedge contracts. INTEREST RATE HEDGING PROGRAM To manage our interest rate exposure, in July 2002, we entered into two interest rate swap agreements relating to our (1) $300 million principal amount of unsecured Series C Medium Term Notes due March 15, 2004, which pay interest at a fixed rate of 6.65% per year and (2) $500 million principal amount of unsecured Notes due December 15, 2005, which pay interest at a fixed rate of 7.70% per year. 41 Under the first interest rate swap agreement, we are paying the London lnterBank Offered Rate (LIBOR) plus a margin per year and receiving 6.65% per year on a notional amount of $300 million until March 15, 2004. Under the second agreement, we are paying LIBOR plus a margin per year and receiving 7.70% per year on a notional amount of $500 million until December 15, 2005. At December 31, 2002, our interest rate swap agreements had an estimated long-term fair value of $21 million which was recorded in other noncurrent assets on our Consolidated Balance Sheets. In accordance with fair value hedge accounting, we also recorded a $21 million increase to the carrying value of our long-term debt. We did not have any interest rate swap agreements outstanding at December 31, 2001. See Note 1 for information about our accounting policy for interest rate swap agreements. EQUITY WARRANTS AND OTHER SIMILAR RIGHTS We own equity warrants and other similar rights in certain companies, primarily Republic and priceline. The total fair value of these rights at December 31, 2002 and 2001, was $14 million and $48 million, respectively. See Notes 1 and 2 for information about our accounting policy for these rights and the significant rights that we own, respectively. Note 5. Goodwill and Intangible Assets On January 1, 2002, we adopted SPAS 142, which requires that we discontinue the amortization of goodwill and other intangible assets with indefinite useful lives. Instead, we now apply a fair value-based impairment test to the net ~ook ~alue of goodwill and indefinite-lived intangible assets. See Note 1 for information about our accounting policy for the impairment tests of goodwill and other intangible assets. 42 Notes to the Consolidated Financial Statements The adoption of SFAS 142 decreased our operating expenses on our Consolidated Statements of Operations by approximately $60 million, net of tax, for the year ended December 31, 2002, due to the discontinuance of amortization of goodwill and indefinite-lived intangible assets. The following table reconciles our reported net income (loss) and earnings (loss) per share to adjusted net income (loss) and earnings (loss) per share as if the non-amortization provisions of SFAS 142 had been applied to prior year periods: For the Years Ended December 31, (in millions, except per share data) 2002 2001 2000 Net income (loss) before cumulative effect of change in accounting principle $ (1,272) $ (1,216) $ 928 Net income (loss) $ (1,272) $ (1,216) $ 828 Add back: goodwill and international route amortization, net of tax 60 60 Adjusted net income (loss) before cumulative effect of change in accounting principle $ (1,272) $ (1,156) $ 988 Adjusted net income (loss) $ (1,272) $ (1,156) $ 888 Basic earnings per share: Net income (loss) before cumulative effect of change in accounting principle $ (10.44) $ (9.99) $ 7.39 Net income (loss) $ (10.44) $ (9.99) $ 6.58 Add back: goodwill and international route amortization, net of tax 0.49 0.49 Adjusted net income (loss) before cumulative effect of change in accounting principle $ (10.44) $ (9.50) $ 7.88 Adjusted net income (loss) $ (10.44) $ (9.50) $ 7.07 Diluted earnings per share: Net income (loss) before cumulative effect of change in accounting principle $ (10.44) $ (9.99) $ 7.05 Net income (loss) $ (10.44) $ (9.99) $ 6.28 Add back: goodwill and international route amortization, net of tax 0.49 0.46 Adjusted net income (loss) before cumulative effect of change in accounting principle $ (10.44) $ (9.50) $ 7.51 Adjusted net income (loss) $ (10.44) $ (9.50) $ 6.74 During the March 2002 quarter, we completed the required initial test of potential impairment of indefinite-lived intangible assets, other than goodwill; that test indicated no impairment at the date of adoption of SFAS 142. The following table presents information about our intangible assets, other than goodwill, at December 31, 2002 and 2001: 2002 2001 Gross Carrying Accumulated Gross Carrying Accumulated (in milliom) Amount Amortization Amount Amortization ------------------------------------- Amortized intangible assets: Leasehold and operating rights Other Total Unamortized intangible assets: International routes Other Total $ 125 3 $ 128 $ (86) (1) $ (87) Net Carrying Amount $ 60 1 $ 61 $ 113 $ (81) 2 (1) $ 115 $ (82) Net Carrying Amount $ 60 $ 61 During the June 2002 quarter, we completed our transitional goodwill impairment test, which indicated no impairment at the date of adoption of SFAS 142. At December 31, 2002, we performed the required annual impairment test of our goodwill and indefinite-lived intangible assets, which also indicated no impairment. Note 6. Debt The following table summarizes our debt at December 31, 2002 and 2001: (dollars in millions) 2002 2001 Secured1 '1 Series 2000-1 Enhanced Equipment Trust Certificates 7.38% Class A-1 due in installments from 2003 to May 18, 2010 $ 274 $ 308 7.57% Class A-2 due November 18, 2010 738 738 7.92% Class B due November 18, 2010 182 182 7.78% Class C due November 18, 2005 239 239 9.11% Class D due November 18, 2005 176 1,609 1,467 Series 2001-1 Enhanced Equipment Trust Certificates 6.62% Class A-1 due in installments from 2003 to March 18, 2011 262 300 7.11 % Class A-2 due September 18, 2011 571 571 7.71 % Class B due September 18, 2011 207 207 7.30% Class C due September 18, 2006 170 170 6.95% Class D due September 18, 2006 150 150 43 1,360 1,398 Series 2001-2 Enhanced Equipment Trust Certificates 3.11 % Class A due in installments from 2003 to December 18, 2011 < 21 423 449 4.31 % Class B due in installments from 2003 to December 18, 2011 < 2l 254 282 5.66% Class C due in installments from 2005 to December 18, 2011 < 2l 80 757 731 Series 2002-1 Enhanced Equipment Trust Certificates 6.72% Class G-1 due in installments from 2003 to January 2, 2023 587 6.42% Class G-2 due July 2, 2012 370 7.78% Class C due in installments from 2003 to January 2, 2012 169 1,126 1.9%-5.9% Other aircraft financings due in installments from 2003 to June 19, 2019< 2l 1,555 506 Total secured debt 6,407 4,102 Unsecured 1997 Bank Credit Agreement, paid in full and terminated on May 1, 2002 625 Massachusetts Port Authority Special Facilities Revenue Bonds 5.0-5.5% Series 2001A due in installments from 2012 to 2027 338 338 l.3%< 2l Series 2001B due in installments from 2027 to January 1, 2031 80 80 1.4%< 2 J Series 2001 C due in installments from 2027 to January 1, 2031 80 80 8.10% Series C Guaranteed Serial ESOP Notes, due in installments from 2003 to 2009 92 290 6.65% Medium-Term Notes, Series C, due March 15, 2004 300 300 7.7% Notes due December 15, 2005 500 500 7.9% Notes due December 15, 2009 499 499 9.75% Debentures due May 15, 2021 106 106 Development Authority of Clayton County, loan agreement, 3.2%< 2l Series 2000A due June 1, 2029 65 65 3.3%12l Series 2000B due May 1, 2035 116 116 3.3%(2) Series 2000C due May 1, 2033 120 120 8.3% Notes due December 15, 2029 925 925 8.125% Notes due July 1, 2039< 3l 538 538 5.3% to 10.375% Other unsecured debt due 2003 to 2033 574 620 Total unsecured debt 4,333 5,202 Total debt 10,740 9,304 Less: current maturities 666 1,025 Total lon~-term debt $ 10,074 $ 8,279 (1) Our secured debt is secured by first mortgage liens on a total of 249 aircraft (69 B-737-800, 32 B-757-200, two B-767-300, 28 B-767-300ER, six B-767-400, four B-777-200, 93 CRJ-100/200, 11 EMB-120 and four ATR-72) delivered new to us from March 1992 through December 2002. These aircraft had ari aggregate net book value of approximately $7 0 billion at December 31, 2002. (2) Our variable interest rate long-term debt is shown using interest rates in effect at December 31, 2002. (3) The 8.125% Notes due 2039 are redeemable by us, in whole or in part, at par on or after July 1, 2004. 44 Notes to the Consolidated Financial Statements The fair value of our total debt was $9.5 billion and $8.9 billion at December 31, 2002 and 2001, respectively. FUTURE MATURITIES The following table summarizes the scheduled maturities of our debt at December 31, 2002, for the next five years and thereafter: Years Ending December 31, Principal (in millions) Amount 2003 $ 666 2004 623 2005 1,203 2006 602 2007 285 After 2007 7,361 Total $ 10,740 BOSTON AIRPORT TERMINAL PROJECT During 2001, we entered into lease and financing agreements with the Massachusetts Port Authority (Massport) for the redevel- opment and expansion of Terminal A at Boston's Logan International Airport. The completion of this project will enable us to consolidate all of our domestic operations at that airport into one location. Construction began in the June 2002 quarter and is expected to be completed during 2005. Project costs will be funded with $498 million in proceeds from Special Facilities Revenue Bonds issued by Massport on August 16, 2001. We agreed to pay the debt service on the bonds under a long-term lease agreement with Massport and issued a guarantee to the bond trustee covering the payment of the debt service on the bonds. For additional information about these bonds, see "Massachusetts Port Authority Special Facilities Revenue Bonds" on the table on page 43. Because we have issued a guarantee of the debt service on the bonds, we have included the bonds, as well as the related bond proceeds, on our Consolidated Balance Sheets. The bonds are reflected in noncurrent liabilities and the related proceeds, which are held in trust, are reflected as restricted investments in other assets on our Consolidated Balance Sheets. LETTER OF CREDIT ENHANCED MUNICIPAL BONDS In June 2000, the Development Authority of Clayton County (Development Authority) issued $301 million principal amount of bonds in three series with scheduled maturities between 2029 and 2035. The proceeds of this sale were used to refund bonds that had been issued to finance certain of our facilities at Hartsfield Atlanta International Airport. The new bonds are secured by the Development Authority's pledge of revenues derived by the Development Authority under related loan agreements between us and the Development Authority. The Development Authority bonds currently bear interest at a variable rate which is determined weekly. The bonds may be tendered for purchase by their holders on seven days notice. Subject to certain conditions, tendered bonds will be remarketed at then prevailing interest rates. Principal and interest on the bonds, and the payment of the purchase price of bonds tendered for purchase, are presently paid under three irrevocable, direct-pay letters of credit totaling $305 million issued by Commerzbank AG under a Reimbursement Agreement between us and a group of banks (Reimbursement Agreement). There are also outstanding under the Reimbursement Agreement irrevocable direct-pay letters of credit totaling $104 million relating to $102 million principal amount of bonds issued by other municipalities to build certain airport facilities leased to us. These bonds currently bear interest at a variable rate, which is determined weekly, and may be tendered for purchase by their holders on seven days notice. We pay the debt service on these bonds under long-term lease agreements (see Note 7). The related letters of credit are similar to the letters of credit relating to the Development Authority bonds. In October 2002, we and the banks that are parties to the Reimbursement Agreement amended that agreement to eliminate coyenants that limited our secured debt and debt-to-equity ratio. We took this action to increase our financial flexibility and because we believed we would not be in compliance with the debt-to-equity covenant at December 31, 2002, due to the combined effect of (1) the anticipated need to record at December 31, 2002, a substantial non-cash charge to equity relating to our defined benefit pension plans (see Note 11); (2) our increased debt levels; and (3) our continuing losses since 2001. In con- sideration for these changes, we: Agreed to comply with a new cash maintenance covenant that was added to the Reimbursement Agreement. See the Covenants and Change in Control Provisions section below. Agreed that the Reimbursement Agreement and the letters of credit issued thereunder would terminate on June 8, 2003. These letters of credit were originally scheduled to expire between June 8, 2003 and December 4, 2003. Terminated in October 2002 a reimbursement agreement with Bayerische Hypo-Und Vereinsbank AG and a group of banks (HVB Agreement) and the related letter of credit that supported our obligations with respect to the Series C Guaranteed Serial ESOP Notes (ESOP Notes). Several of the banks that are parties to the Reimbursement Agreement also participated in the HVB Agreement. The HVB Agreement was originally scheduled to expire on May 19, 2003. See the ESOP Notes section below. The Reimbursement Agreement generally provides that, if there is a drawing under a letter of credit to purchase bonds that have been tendered, we may convert our repayment obligation to a loan that becomes due and payable on the earlier of (1) the date 45 the related bonds are remarketed or (2) June 8, 2003. Unless the letters of credit issued under the Reimbursement Agreement are extended in a timely manner, we will be required to purchase on June 3, 2003, five days prior to the expiration of the letters of credit, the related $403 million principal amount of tax-exempt municipal bonds. In these circumstances, we could seek, but there is no assurance we would be able, to (1) sell the bonds without a letter of credit enhancement at then prevailing fixed interest rates or (2) replace the expiring letters of credit with a new letter of credit from an alternate credit provider and_ remarket the related bonds. ESOP NOTES We guarantee the ESOP Notes issued by the Delta Family-Care Savings Plan. The holders of the ESOP Notes were entitled to the benefits of an unconditional, direct-pay letter of credit issued under the HVB Agreement. Required payments of principal, interest and make-whole premium amounts on the ESOP Notes were paid under the letter of credit. As part of the amendment to the Reimbursement Agreement discussed above, we terminated the HVB Agreement on October 21, 2002. _ To effect the termination of the HVB Agreement, on September 30, 2002, we provided the required advance notice of our decision to terminate early the letter of credit issued under that agreement. As a result of this action, each holder of the ESOP Notes had the right to require us to purchase its ESOP Notes before the termination of the letter of credit. Some, but not all, of the holders of the ESOP Notes exercised this right. On October 15, 2002, we purchased ESOP Notes for _ $215 million, covering $169 million principal amount of ESOP Notes, $4 million of accrued interest and $42 million of iake-whole premium. The $42 million loss recognized for the make-whole premium related to this extinguishment of debt was recorded in other income (expense) on our Consolidated Statements of Operations. As a result of the termination of the letter of credit issued under the HVB Agreement, the holders of the remaining $92 million principal amount of ESOP Notes that we did not purchase on October 15, 2002, had the right to tender their ESOP Notes for purchase by January 26, 2003. Some, but not all, of the remaining holders of the ESOP Notes exercised this right. On January 26, 2003, we incurred an obligation to purchase on February 25, 2003, ESOP Notes for $74 million, covering $57 million principal amount of ESOP Notes, $3 million of accrued interest and $14 million of make-whole premium. The $14 million loss recognized for the make-whole premium related to this extinguishment of debt will be recorded during the March 2003 quarter in other income (expense) on our Consolidated Statements of Operations. Subsequent to our purchase of these ESOP Notes, $35 million principal amount of ESOP Notes is held by third parties. N ates to the Consolidated Financial Statements COVENANTS AND CHANGE IN CONTROL PROVISIONS The Reimbursement Agreement, as amended, contains covenants that (1) require us to maintain a minimum of$ 1 billion of unrestricted cash, cash equivalents and short-term investments at the end of each month; (2) limit the amount of current debt and convertible subordinated debt that we may have outstanding; and (3) limit our annual flight equipment rental expense. It also provides that, upon the occurrence of a change in control of Delta, we shall, at the request of the banks, deposit cash collateral with the banks in an amount equal to all letters of credit outstanding and other amounts we owe under the Reimbursement Agreement. As is customary in the airline industry, our aircraft lease and financing agreements require that we maintain certain levels of insur- ance coverage. We were in compliance with all of the covenants and requirements discussed above at December 31, 2002 and 2001. OTHER FINANCING ARRANGEMENTS On December 12, 2001, we entered into an agreement under which we were able to borrow, prior to July 1, 2002, up to $935 million on a secured basis. Upon completion of the Series 2002-1 enhanced equipment trust certificates financing on April 30, 2002, this facility terminated. No borrowings were outstanding under this facility during its term. - On December 28, 2001, we entered into a credit facility with certain banks under which, as amended, we may borrow up to $500 million on a secured basis until August 21, 2003, subject to certain conditions. The banks' lending commitment under this facility is reduced, however, to the extent we receive net cash proceeds from the issuance of certain financings. The interest rate under this facility is, at our option, LIBOR or a specified base rate plus a margin that varies depending on the period during which borrowings are outstanding. Any borrowings under this facility will be secured by certain aircraft owned by us. At December 31, 2002 and 2001, no borrowings were outstanding under this facility. On January 31, 2002, we entered into a facility under which we were able to borrow up to approximately $350 million secured by certain regional jet aircraft which we purchased for cash. This facility was scheduled to expire on February 1, 2003, except that amounts borrowed prior to that date were due between 366 days and 18 months after the date of borrowing. In December 2002, we utilized as security for longer-term financings all of the regional jet aircraft that served as collateral under this facility. As a result, we terminated this facility on December 19, 2002. No borrowings were outstanding under this facility on that date. Also on January 31, 2002, we entered into a facility to finance, on a secured basis at the time of acquisition, certain future deliveries of regional jet aircraft. At December 31, 2002, the total borrowings available to us under this facility, as amended, were $ 197 million, of which $31 million was outstanding. Borrowings under this facility (1) are due between 366 days and 18 months after the date of borrowing (subject to earlier repayment if certain longer-term financing is obtained for these aircraft) and (2) bear interest at LIBOR plus a margin. We have available to us long-term, secured financing commitments from a third party that we may elect to use for a substantial portion of the commitments for regional jet aircraft to be delivered to ASA and Comair through 2004 (see Note 9). Any borrowings under these commitments would be at a fixed interest rate determined by reference to IO-year U.S. Treasury Notes and would have various repayment dates. Note 7. Lease Obligations We lease aircraft, airport terminal and maintenance facilities, ticket offices and other property and equipment. Rental expense for operating leases, which is recorded on a straight-line basis over the life of the lease, totaled $1.3 billion for each year ended December 31, 2002, 2001 and 2000. Amounts due under capital leases are recorded as liabilities. Our interest in assets acquired under capital leases is recorded as property and equipment on our Consolidated Balance Sheets. Amortization of assets recorded under capital leases is included in depreciation and amortization expense on our Consolidated Statements of Operations. Our leases do not include residual value guarantees. The following table summarizes, as of December 31, 2002, our minimum rental commitments under capital leases and noncancelable operating leases with initial or remaining terms in excess of one year: Years Ending December 31, Capital Operating (in millions) Leases Leases 2003 $ 40 $ 1,277 2004 31 1,203 2005 24 1,176 2006 16 1,128 2007 15 1,042 After 2007 46 6,918 Total minimum lease payments 172 $ 12,744 Less: lease payments that represent interest 45 Present value of future minimum capital lease payments 127 Less: current obligations under capital leases 27 Lon~-term capital lease obligations $ 100 The total minimum rental commitments under operating leases in the table above do not include approximately $144 million in future minimum lease payments which we expect to receive under noncancelable subleases. As of December 31, 2002, we operated 313 aircraft under operating leases and 45 aircraft under capital leases. These leases have remaining terms ranging from one month to 15 years. Certain municipalities have issued special facilities revenue bonds to build or improve airport and maintenance facilities leased to us. The facility lease agreements require us to make rental payments sufficient to pay principal and interest on the bonds. The above table includes $1.8 billion of operating lease rental commitments for such payments. Note 8. Sale of Receivables We are party to an agreement, as amended, under which we sell a defined pool of our accounts rece'ivable, on a revolving basis, through a special-purpose, wholly owned subsidiary, which then sells an undivided interest in the defined pool of accounts receiv- able to a third party. In accordance with SFAS 140, this subsidiary is not consolidated in our Consolidated Financial Statements. We retain servicing and record-keeping responsibilities for the receivables sold, the fair value of which is not material at December 31, 2002 and 2001. In exchange for the sale of receivables, we receive (1) cash up to a maximum of $250 million from the subsidiary's sale of an undivided interest in the pool of receivables to the third party and (2) a subordinated promissory note from the subsidiary, less certain program fees. Proceeds from new securitizations under this agreement were approximately $38 million for the year ended December 31, 2002, which are recorded as cash flows from operations on our Consolidated Statements of Cash Flows. The amount of the promissory note fluctuates because it represents the portion of the purchase price payable for the volume of receivables sold. The principal amount of the promissory note was $67 million and $144 million at December 31, 2002 and 2001, respectively, and is included in accounts receivable on our Consolidated Balance Sheets. Additionally, our investment in the subsidiary, which represents our funding of the entity, totaled $117 million at December 31, 2002, and is recorded in invest- ments in associated companies on our Consolidated Balance Sheets. 47 Notes to the Consolidated Financial Statements The program fees related to chis agreement are paid to the third party based on the amounts invested by the third party. These fees were $4 million, $14 million and $22 million for the years ended December 31, 2002, 2001 and 2000, respectively, and are recorded in miscellaneous income (expense), net included in ocher income (expense) on our Consolidated Statements of Operations. This agreement, as amended during the June 2002 quarter, expires on March 31, 2003. However, the third party may terminate chis agreement prior to its scheduled terminatio~ date if our senior unsecured long-term debt is rated either below Ba3 by Moody's or below BB- by Standard & Poor's. If chis agreement is terminated under these circumstances or upon expiration, we would be required to repurchase the funded receivables, which totaled $250 million at December 31, 2002. At December 31, 2002, our senior unsecured long-term debt was rated Ba3 by Moody's and BB- by Standard & Poor's. Boch Moody's and Standard & Poor's ratings outlook for our long-term debt is negative. Note 9. Purchase Commitments and Contingencies AIRCRAFT & ENGINE ORDER COMMITMENTS 48 Future expenditures for aircraft and engines on firm order as of December 31, 2002 are estimated to be $5.0 billion. The following table shows the timing of these commitments: Year Ending December 31, (in billions) Amount 2003 2004 2005 2006 2007 After 2007 Total CONTRACT CARRIER AGREEMENT CO MITMENTS $ $ We have contract carrier agreements with two regional air carriers, Atlantic Coast Airlines (ACA) and SkyWest Airlines, Inc. (SkyWest), which expire in 2010. During the June 2002 quarter, we entered into a contract carrier agreement with a third regional air carrier, Chautauqua Airlines, which expires in 2012. Chautauqua began operations under our Delta Connection program in November 2002. 1.0 0.7 1.2 1.3 0.8 5.0 Under these contract carrier agreements, we schedule certain aircraft that are operated by those airlines using our flight code, sell the seats on those flights and retain the related revenues. We pay those airlines an amount that is based on their cost of operating those flights plus a specified margin. The following table shows the number of aircraft and available seat miles (ASMs) operated for us by the regional air carriers, and our expenses related to the contract carrier agreements for the years ended December 31, 2002, 2001 and 2000: (in millions, except aircraft) Number of aircraft operated0J ASMs< 1 ,2J Expenses (1) These amounts are unaudited. (2) These ASMs are not included in our ASMs on pages 11 and 68. 2002 100 3,513 $ 561 2001 72 1,562 $ 240 2000 23 328 $ 89 We expect to incur approximately $780 million in expenses related to these contract carrier agreements in 2003. We anticipate that the number of aircraft operated for us by these regional air carriers will increase to 136 by December 31, 2003, including the 12 additional Chautauqua aircraft discussed in Note 22. See Note 1 for information about our accounting policy for revenues and expenses related to our contract carrier agreements. We may terminate the ACA and SkyWest agreements without cause at any time by giving the airlines certain advance notice. If we terminate the ACA agreement in this manner, ACA has the right to (1) assign to us leased aircraft that it operates for us, provided we are able to continue the leases on the same financial terms ACA had prior to the assignment, and (2) require us to purchase, at fair value, aircraft that ACA operates for us and owns at the time of the termination. If we terminate the SkyWest agreement in this manner, SkyWest has the right to assign to us leased regional jet aircraft that it operates for us, provided we are able to continue the leases on the same terms SkyWest had prior to the assignment. We may not terminate the Chautauqua agreement without cause during the approximately first five years of its term. After that period, we may terminate this agreement without cause at any time. If we terminate the Chautauqua agreement in this manner, Chautauqua has the right to (1) assign to us leased aircraft that it operates for us, provided we are able to continue the leases on the same terms Chautauqua had prior to the assignment, and (2) require us to purchase or sublease any of the aircraft that it owns and operates for us. If we are required to purchase aircraft owned by Chautauqua, the purchase price would be equal to the amount necessary (1) to reimburse Chautauqua for the equity it provided to purchase the aircraft and (2) to repay in full any debt outstanding at such time that is not being assumed in connection with such purchase. If we are required to sublease aircraft owned by Chautauqua, the sublease would have (1) a rate equal to the debt payments of Chautauqua for the debt financing of the aircraft calculated as if 90% of the aircraft was debt financed by Chautauqua and (2) specified other terms and conditions. We estimate that the total fair value of the aircraft that all three regional air carriers could assign to us or require that we purchase is approximately $1.5 billion. LEGAL CONTINCENCIES We are involved in legal proceedings relating to antitrust matters, employment practices, environmental issues and other matters concerning our business. We cannot reasonably estimate the potential loss for certain legal proceedings because, for example, the litigation is in its early stages or the plaintiff does not specify damages being sought. Although the ultimate outcome of our legal proceedings cannot be predicted with certainty, we believe that the resolution of these actions will not have a material adverse effect on our Consolidated Financial Statements. OTHER CONTINGENCIES Regional Airports Improvement Corporation (RAIC) In 1996, the RA.IC refinanced $88 million in Facilities Sublease Revenue Bonds which had been initially issued in 1985 for the construction of certain airport terminal facilities at Los Angeles International Airport for Western Airlines (Western) prior to our merger with them. We are obligated under a facilities sublease with the RAIC to pay the trustee rent in an amount sufficient to pay the debt service on the bonds. When the bonds were refinanced in 1996, we also provided a guarantee to the bond trustee covering the payment of the debt service on the bonds substantially similar to the guarantee provided by Western in 1985. In November 2002, the City of Los Angeles (City) deposited in escrow with the bond trustee approximately $38 million as prepay- ment of an ongoing rental credit for certain City areas within the terminal facilities constructed and financed with the bonds. Subsequent to December 31, 2002, these escrow funds were used to purchase, at a discount in the open market, and retire approximately $41 million principal amount of the bonds. General Indemnifications We are the lessee under many real estate leases. It is common in these commercial lease transactions for us, as ~he lessee, to agree to indemnify the lessor and other related third parties for tort, environmental and other liabilities that arise out of or relate to our use or occupancy of the leased premises. Typically, this type of indemnity would make us responsible to indemnified parties for liabilities arising out of the conduct of, among others, contractors, licensees and invitees at or in connection with the use or occu- pancy of the leased premises. Often, this indemnity extends to related liabilities arising from the negligence of the indemnified parties, but usually excludes any liabilities caused by their gross negligence or willful misconduct. Our aircraft and other equipment lease and financing agreements typically contain provisions requiring us, as the lessee or obligor, to indemnify the other parties to those agreements, including certain related parties, against virtually any liabilities that might arise from the condition, use or operation of the aircraft or such other equipment. 49 50 Notes to the Consolidated Financial Statements We believe that our insurance coverage would cover most, but not all, of such liabilities and related indemnities associated with the types of lease and financing agreements described above, including real estate leases. Certain of our aircraft and other financing transactions also often include provisions which require us to make payments to the lenders to preserve an expected economic return to the lenders if that economic return is diminished due to certain changes in law or regulations. In certain of these financing transactions, we also bear the risk of certain changes in tax laws that would sub- ject payments to non-U.S. lenders to withholding taxes. We cannot reasonably estimate our potential future payments under the indemnities and related provisions described above. Employees Under Collective Bargaining Agreements At December 31, 2002, Delta, ASA and Comair had a total of approximately 75,100 full-time equivalent employees. Approximately 18% of these employees, including all of our pilots, are represented by labor unions. Approximately 3% of our total full-time equivalent employees are covered under collective bargaining agreements that are either in negotiations or will become amendable by December 31, 2003. ASA is currently in collective bargaining negotiations with the Air Line Pilots Association, International, which represents ASN.s approximately 1,520 pilots. This contract became amendable in September 2002. The outcome of these collective bargaining negotiations cannot presently be determined. In addition, ASN.s contract with the Association of Flight Attendants, which represents ASN.s approximately 775 flight attendants, becomes amendable in September 2003. Note 10. Income Taxes Deferred income taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. See Note 1 for information about our accounting policy for income taxes. At December 31, 2002, we had $349 million of federal alternative minimum tax (AMT) credit carryforward, which does not expire. We also had federal and state pretax net operating loss carryforwards of approximately $3.3 billion at December 31, 2002, substantially all of which will not expire until 2022. The following table shows significant components of our deferred tax assets and liabilities at December 31, 2002 and 2001: (in millions) Deferred tax assets: Net operating loss carryforwards Additional minimum pension liability (see Note 14) Postretirement benefits Other employee benefits AMT credit carryforward Gains on sale and leaseback transactions, net Rent expense Other Valuation allowance Total deferred tax assets Deferred tax liabilities: Depreciation and amortization Other Total deferred tax liabilities 2002 $ 1,256 972 909 404 349 217 215 508 (16) $ 4,814 $ 3,639 332 $ 3,971 2001 $ 911 1,025 254 23 239 220 455 (16) $ 3,111 $ 2,696 362 $ 3,058 The following table shows the current and noncurrent deferred tax assets (liabilities) recorded on our Consolidated Balance Sheets at December 31, 2002 and 2001: (in millions) 2002 2001 Current deferred tax assets, net $ 668 $ 518 Noncurrent deferred tax assets (liabilities), net 175 (465) Total deferred tax assets, net $ 843 $ 53 Based on the actions we have taken and will continue to take to improve financial performance and other relevant factors, we believe that it is more likely than not that our net deferred tax assets recorded at December 31, 2002, will be fully realized. Our income tax benefit (provision) for the years ended December 31, 2002, 2001 and 2000 consisted of: (in millions) 2002 2001 2000 Current tax benefit (provision) $ 319 $ $ (230) Deferred tax benefit (provision) 407 644 (396) Tax benefit of dividends on allocated Series B ESOP Convertible Preferred Stock 4 4 5 Income tax benefit (provision) $ 730 $ 648 $ (621) The following table presents the principal reasons for the difference between our effective income tax rate and the U.S. federal statutory income tax rate for the years ended December 31, 2002, 2001 and 2000: U.S. federal statutory income tax rate State taxes, net of federal income tax effect Meals and entertainment Amortization Municipal bond interest Increase in valuation allowance Other, net Effective income tax rate Note 11. Employee Benefit Plans 2002 (35.0)% (2.4) 0.7 0.2 (36.5)% 2001 2000 (35.0)% 35.0% (2.6) 3.4 1.0 1.1 1.0 1.0 (O. l) (0.2) 0.8 0.1 (0.2) (34.8)% 40.1% We sponsor qualified and non-qualified defined benefit pension plans, defined contribution pension plans, healthcare plans, and dis- ability and survivorship plans for eligible employees and retirees, and their eligible family members. We reserve the right to modify or terminate these plans as to all participants and beneficiaries at any time, except as restricted by the Internal Revenue Code or the Employee Retirement Income Security Act (ERISA). DEFINED BENEFIT PENSION PLANS Our qualified defined benefit pension plans meet or exceed ERISA's minimum funding requirements as of December 31, 2002. Our non-qualified pension plans are funded primarily with current assets. The following table shows the change in the projected benefit obligation for our defined benefit pension plans for the years ended December 31, 2002 and 2001 (as measured at September 30, 2002 and 2001): (in millions) 2002 2001 Projected benefit obligation at beginning of period $ 10,657 $ 9,263 Service cost 282 246 Interest cost 825 763 Actuarial loss 798 531 Benefits paid (888) (623) Special termination benefits 185 Curtailment loss 30 Plan amendments 8 262 Projected benefit obligation at end of period $ 11,682 $ 10,657 The special termination benefits and curtailment loss reflected in the table above relate to the workforce reduction programs offered to certain of our employees in 2001. In December 2002, we recorded a $7 million pretax charge for special termination benefits related to the 2002 workforce reduction programs. During the March 2003 quarter, we will record a $47 million pretax charge for the associated cost of curtailing the pension obligations for participants in the 2002 workforce reduction programs. 51 52 Notes to the Consolidated Financial Statements See Note 16 for additional information about our 2002 and 2001 workforce reduction programs. The following table shows the change in the fair value of our defined benefit pension plan assets for the years ended December 31, 2002 and 2001 (as measured at September 30, 2002 and 2001): (in millions) Fair value of plan assets at beginning of period Actual loss on plan assets Employer contributions Benefits paid Fair value of plan assets at end of period 2002 $ 8,304 (718) 77 (888) $ 6,775 2001 $ 10,398 (1,521) 50 (623) $ 8,304 The accrued pension cost recognized for these plans on our Consolidated Balance Sheets at December 31, 2002 and 2001 is computed as follows: (in millions) 2002 2001 Funded status $ (4,907) $ (2,353) Unrecognized net actuarial loss 4,092 1,584 Unrecognized transition obligation 41 49 Unrecognized prior service cost 292 308 Contributions made between the measurement date and year end 10 12 Special termination benefits recognized between the measurement date and year end (7) Intangible asset (333) (7) Accumulated other comprehensive loss (2,558) (12) Accrued pension cost recognized on the Consolidated Balance Sheets $ (3,370) $ (419) Net periodic pension cost for the years ended December 31, 2002, 2001 and 2000 included the following components: (in millions) 2002 2001 Service cost $ 282 $ 246 Interest cost 825 763 Expected return on plan assets (984) (1,040) Amortization of prior service cost 24 5 Recognized net actuarial gain (8) (51) Amortization of net transition obligation 8 4 Settlement costs 1 Special termination benefits 7 Net periodic pension cost $ 155 $ (73) We used the following actuarial assumptions to account for our defined benefit pension plans: Weighted average discount rate Rate of increase in future compensation levels Expected long-term rate of return on plan assets September 30, 2002 6.75% 2.67% 9.00% September 30, 2001 7.75% 4.67% 10.00% 2000 $ 250 686 (924) 4 (22) 2 $ (4) September 30, 2000 8.25% 5.35% 10.00% At December 31, 2002, we recorded a non-cash charge to accumulated other comprehensive income (loss) to recognize a portion of our additional minimum pension liability in accordance with SFAS No. 87, "Employers' Accounting for Pensions" (SFAS 87). SFAS 87 requires that this liability be recognized at year end in an amount equal to the amount by which the the accumulated benefit obligation (ABO) exceeds the fair value of the defined benefit pension plan assets. The additional minimum pension liability was recorded by recognizing an intangible asset to the extent of any unrecognized prior service costs and transition liability was recorded by recognizing an intangible asset to the extent of any unrecognized prior service costs and transition obligation, which totaled $333 million at December 31, 2002. The remaining portion of the additional minimum pension liability totaling $1.6 billion, net of tax, was recorded in accumulated other comprehensive income (loss) on our Consolidated Balance Sheets (see Note 14). The ABO and the fair value of plan assets for the plans with an ABO in excess of plan assets were $10.1 billion and $6.8 billion, respectively, as of September 30, 2002, and $303 million and zero, respectively, as of September 30, 2001. DEFINED CONTRIBUTION PENSION PLANS Delta Pilots Money Purchase Pension Plan (M PPP) We contribute 5% of covered pay to the MPPP for each eligible Delta pilot. The MPPP is related to the Delta Pilots Retirement Plan. The defined benefit pension payable to a pilot is reduced by the actuarial equivalent of the accumulated account balance in the MPPP. During the years ended December 31, 2002, 2001 and 2000, we recognized expense of $71 million, $69 million and $63 million, respectively, for this plan. Delta Family-Care Savings Plan Our Savings Plan includes an employee stock ownership plan (ESOP) feature. Eligible employees may contribute a portion of their covered pay to the Savings Plan. Prior to July 1, 2001, we matched 50% of employee contributions with a maximum employer contribution of 2% of a participant's covered pay for all participants. Effective July 1, 2001, the Savings Plan was amended to provide all eligible Delta pilots with an employer contribution of 3% of their covered pay to replace their former matching contribution. We make our contributions for non-pilots and pilots by allocating Series B ESOP Convertible Preferred Stock (ESOP Preferred Stock), com- mon stock or cash to the Savings Plan. Our contributions, which are recorded as salaries and related costs in the accompanying Consolidated Statements of Operations, totaled $85 million, $83 million and $69 million for the years ended December 31, 2002, 2001 and 2000, respectively. When we adopted the ESOP in 1989, we sold 6,944,450 shares of ESOP Preferred Stock to the Savings Plan for $500 million. We have recorded unearned compensation equal to the value of the shares of preferred stock not yet allocated to participants' accounts. We reduce the unearned compensation as shares of preferred stock are allocated to participants' accounts. Dividends on unallocated shares of preferred stock are used for debt service on the Savings Plan's ESOP Notes and are not considered dividends for financial reporting purposes. Dividends on allocated shares of preferred stock are credited to participants' accounts and are considered divi- dends for financial reporting purposes. Only allocated shares of preferred stock are considered outstanding when we compute diluted earnings per share. At December 31, 2002, 3,666,639 shares of ESOP Preferred Stock were allocated to participants' accounts and 2,398,850 shares were held by the ESOP for future allocations. Other Plans ASA, Comair and DAL Global Services, Inc., three of our wholly owned subsidiaries, sponsor defined contribution retirement plans for eligible employees. These plans did not have a material impact on our Consolidated Financial Statements in 2002, 2001 and 2000. POSTRETIREMENT BENEFITS OTHER THAN PENSIONS Our medical plans provide medical and dental benefits to substantially all Delta retirees and their eligible dependents. Benefits are funded from our general assets on a current basis. Plan benefits are subject to copayments, deductibles and other limits as described in the plans. 53 N ates to the Consolidated Financial Statements The following table shows the change in our accumulated postretirement benefit obligation (APBO) for the years ended December 31, 2002 and 2001 (as measured at September 30, 2002 and 2001): (in millions) APBO at beginning of period Service cost Interest cost Benefits paid Actuarial loss Plan amendments Curtailment loss Special termination benefits APBO at end of period 2002 $ 2,100 30 160 (154) 234 $ 2,370 2001 $ 1,780 37 146 (102) 163 (176) 49 203 $ 2,100 The special termination benefits and curtailment loss reflected in the table above relate to the workforce reduction programs offered to certain of our employees during 2001. In December 2002, we recorded a $44 million pretax charge for special 54 termination benefits related to the 2002 workforce reduction programs. During the March 2003 quarter, we will recorded a $4 million pretax gain for the associated cost of curtailing the future obligations for the participants in these programs. See , Note 16 for additional information about our 2002 and 2001 workforce reduction program. A 1 % change in the healthcare cost trend rate used in measuring the APBO at September 30, 2002, would have the following effects: (in millions) Increase (decrease) in total service and interest cost Increase (decrease) in the APBO 1 % Increase $ $ 12 108 1 % Decrease $ $ (11) (106) The following table shows the calculation of the accrued postretirement benefit cost recognized on our Consolidated Balance Sheets at December 31, 2002 and 2001 (as measured at September 30, 2002 and 2001): {in millions) 2002 2001 Funded status $ (2,370) $ (2,100) Unrecognized net actuarial loss 299 100 Unrecognized prior service cost (353) (421) Special termination benefits recognized between the measurement date and year end (44) Contributions made between the measurement date and year end 45 29 Accrued postretirement benefit cost recognized on the Consolidated Balance Sheets $ (2,423) $ (2,392) Our net periodic postretirement benefit cost for the years ended December 31, 2002, 2001 and 2000, included the following components: (in millions) Service cost Interest cost Amortization of prior service cost Recognized actuarial loss Special termination benefits Net periodic postretirement benefit cost $ $ 2002 30 160 (50) 2 44 186 2001 2000 $ 37 $ 37 146 129 (39) (40) $ 144 $ 126 We used the following actuarial assumptions to account for our postretirement benefit plans: Weighted average discount rate Assumed healthcare cost trend rateC l) September 30, 2002 6.75% 10.00% September 30, 2001 7.75% 6.25% September 30, 2000 8.25% 7.00% (1) The assumed healthcare cost trend rate is assumed to decline gradually to 5.25% by 2007 for noncapped plans and to zero between 2005 and 2007 for capped plans, and remain level thereafter. POSTEM PLOYM ENT BENEFITS We provide certain other welfare benefits to eligible former or inactive employees after employment but before retirement, primarily as part of the disability and survivorship plans. Postemployment benefit (expense) income was $(62) million, $23 million and $51 million for the years ended December 31, 2002, 2001 and 2000, respectively. We include the amount funded in excess of the liability in other noncurrent assets on our Consolidated Balance Sheets. Future period expenses will vary based on actual claims experience and the return on plan assets. Gains and losses occur because actual experience differs from assumed experience. These gains and losses are amortized over the average future service period of employees. We also amortize differences in prior service costs resulting from amendments affecting the benefits of retired and inactive employees. We regularly evaluate ways to better manage employee benefits and control costs. Any changes to the plans or assumptions used to estimate future benefits could have a significant effect on the amount of the reported obligation and future annual expense. During the December 2002 quarter, we announced the implementation of and migration to a cash balance pension plan for non- pilot employees. As a result of the changes to our pension_ plans and 2002 workforce reductions (see Note 16), we were required to remeasure our pension plan obligations, which will impact our pension expense in 2003. Note 12. Common and Preferred Stock STOCK OPTION AND OTHER STOCK-BASED AWARD PLANS I To more closely align the interests of directors, officers and other employees with the interests of our shareowners, we maintain certain plans which provide for the issuance of common stock in connection with the exercise of stock options and for other stock-based awards. Stock options awarded under these plans (1) have an exercise price equal to the fair value of the common stock on the grant date; (2) become exercisable one to five years after the grant date; and (3) generally expire 10 years after the grant date. The following table includes additional information about these plans as of December 31, 2002: Shares Total Shares Non-Qualified Reserved Authorized for Stock Options for Future Plan Issuance Granted Grant Broad-based employee stock option plansC l) 49,400,000 49,400,000 Delta 2000 Performance Compensation PlanC 2l 16,000,000 10,802,850 4,963,183 Non-Employee Directors' Stock Option PlanC 3l 250,000 119,245 132,755 Non-Employee Directors' Stock PlanC 4 > 500,000 457,272 (I) In 1996, shareowners approved broad-based pilot and non-pilot stock option plans. Under these two plans, we granted eligible employees non-qualified stock options to purchase a total of 49.4 million shares of common stock in three approximately equal installments on October 30, 1996, 1997 and 1998. (2) On October 25, 2000, shareowners approved this plan, which authorizes the grant of stock options and a limited number of other stock awards. The plan amends and restates a prior plan which was also approved by shareowners. No awards have been, or will be, granted under the prior plan on or after October 25, 2000. At December 31, 2002, there were 11. 0 million shares of common stock reserved for awards (primarily non-qualified stock options) that were outstanding under the prior plan. The current plan provides that shares reserved for awards under the plans that are forfeited, settled in cash rather than stock or withheld, plus shares ten- dered to Delta in connection with such awards, may be added back to the shares available for fature grants. At December 31, 2002, 1.5 million shares had been added back pursuant to that provision. (3) On October 22, 1998, the Board of Directors approved this plan. Each non-employee director receives an annual grant of non-qualified stock options. This plan pro- vides that shares reserved for awards that are forfeited may be added back to the shares available for fature grants. (4) In 1995, shareowners approved this plan, which provides that a portion of each non-employee director's compensation for serving as a director will be paid in shares of common stock. It also permits non-employee directors to elect to receive all or a portion of their cash compensation for service as a director in shares of common stock at current market prices. 55 56 Notes to the Consolidated Financial Statements The following table summarizes all stock option and stock appreciation rights (SAR) activity for the years ended December 31, 2002, 2001 and 2000: 2002 2001 2000 Weighted Weighted Weighted Average Average Average Exercise Exercise Exercise (shares in thousands) Shares Price Shares Price Shares Price Outstanding at the beginning of the year 51,537 $ 48 50,365 $ 48 47,859 $ 48 Granted 8,478 21 2,358 46 3,914 52 Exercised (9) 27 (76) 34 (725) 41 Forfeited (1,200) 48 (1,110) 53 (683) 53 Outstanding at the end of the year 58,806 44 51,537 48 50,365 48 Exercisable at the end of the year 45,996 $ 48 44,751 $ 48 46,309 $ 48 The following table summarizes information about stock options outstanding and exercisable at December 31, 2002: Stock Options Outstanding Stock Options Exercisable Weighted Weighted Weighted Number Average Average Number Average Outstanding Remaining Exercise Exercisable Exercise Stock Options (000) Life (years) Price (000) Price $9-$20 4,573 10 $ 11 $ $21-$35 10,756 5 $ 33 6,960 $ 34 $36-$50 36,101 5 $ 49 33,743 $ 49 $51-$69 7,376 7 $ 56 5,293 $ 56 ESOP PREFERRED STOCK Each outstanding share of ESOP Preferred Stock pays a cumulative cash dividend of 6% per year, is convertible into 1.7155 shares of common stock at a conversion price of $41.97 per share and has a liquidation price of $72.00, plus accrued and unpaid dividends. The ESOP Preferred Stock generally votes together as a single class with the common stock and has two votes per share. It is redeemable at our option at $72.00 per share plus accrued and unpaid dividends, payable in cash or common stock. We cannot pay cash dividends on common stock until all cumulative dividends on the ESOP Preferred Stock have been paid. The conversion rate, conversion price and voting rights of the ESOP Preferred Stock are subject to adjustment in certain circumstances. All shares of ESOP Preferred Stock are held of record by the trustee of the Delta Family-Care Savings Plan (see Note 11). At December 31, 2002, 10,405,346 shares of common stock were reserved for issuance for the conversion of the ESOP Preferred Stock. SHAREOWNER RIGHTS PLAN The Shareowner Rights Plan is designed to protect shareowners against attempts to acquire Delta that do not offer an adequate purchase price to all shareowners, or are otherwise not in the best interest of Delta and our shareowners. Under the plan, each outstanding share of common stock is accompanied by one-half of a preferred stock purchase right. Each whole right entitles the holder to purchase 1/100 of a share of Series D Junior Participating Preferred Stock at an exercise price of $300, subject to adjustment. The rights become exercisable only after a person acquires, or makes a tender or exchange offer that would result in the person acquiring, beneficial ownership of 15% or more of our common stock. If a person acquires beneficial ownership of 15% or more of our common stock, each right will entitle its holder (other than the acquiring person) to exercise his rights to purchase our common stock having a market value of twice the exercise price. If a person acquires beneficial interest of 15% or more of our common stock and (1) we are involved in a merger or other business combination in which we are not the surviving corporation, or (2) we sell more than 50% of our assets or earning power, then each right will entitle its holder (other than the acquiring person) to exercise their rights to purchase common stock of the acquiring company having a market value of twice the exercise price. The rights expire on November 4, 2006. We may redeem the rights for $0.01 per right at any time before a person becomes the beneficial owner of 15% or more of our common stock. At December 31, 2002, 2,250,000 shares of preferred stock were reserved for issuance under the Shareowner Rights Plan. PAYMENT OF DIVIDENDS The determination to pay cash dividends on our ESOP Preferred Stock and our common stock is at the discretion of our Board of Directors, and is also subject to the provisions of Delaware General Corporation Law, which authorizes the payment of divi- dends from (1) surplus, defined as the excess of net assets (total assets minus total liabilities) over the amount determined to be capital, or (2) if there is no surplus, out of net profits for the current fiscal year or the previous fiscal year. The terms of the ESOP Preferred Stock discussed above provide for cumulative dividends and also limit our ability to pay cash dividends to our common shareowners in certain circumstances. Our debt agreements do not limit the payment of dividends on-our capital stock. Note 13. Common Stock Repurchases We repurchased 10.6 million shares of common stock for $502 million in 2000. These repurchases were made under certain now-completed stock buyback programs, and the ongoing common stock repurchase authorization described below. In 1996, our Board of Directors authorized us to repurchase up to 49 .4 million shares of common stock issued under our broad- based employee stock option plans (see Note 12). As of December 31, 2002, we had repurchased a total of 21.6 million shares of common stock under this authorization. We are authorized to repurchase the remaining shares as employees exercise their stock options under those plans. Repurchases are subject to market conditions and may be made in the open market or privately negotiated transactions. Note 14. Comprehensive Income (Loss) Comprehensive income (loss) includes (1) reported net income (loss); (2) the additional minimum pension liability; and (3) unrealized gains and losses on marketable equity securities and fuel derivative instruments that qualify for hedge accounting. The following table shows our comprehensive income (loss) for the years ended December 31, 2002, 2001 and 2000: (in millions) 2002 2001 2000 Net income $ (1,272) $ (1,216) $ 828 Other comprehensive income (loss) (1,587) (335) 94 Comprehensive income (loss) $ (2,859) $ (1,551) $ 922 57 58 Notes to the Consolidated Financial Statements The following table shows the components of accumulated other comprehensive income (loss) at December 31, 2002, 2001 and 2000, and the activity for the years then ended: Additional Minimum Fuel Marketable Pension Derivative Equity (in millions) Liability Instruments Securities Other Total Balance at December 31, 1999 $ $ $ 266 $ $ 266 Unrealized gain (loss) 814 16 830 Realized (gain) loss (375) (301) (676) Tax effect (171) 111 (60) Net of tax 268 (174) 94 Balance at December 31, 2000 268 92 360 Unrealized gain (loss) (100) (84) 2 (182) Realized (gain) loss (299) (73) (372) Tax effect 156 64 (I) 219 Net of tax (243) (93) (335) Balance at December 31, 2001 25 (I) 25 Additional minimum pension liability adjustment (2,558) (2,558) Unrealized gain (loss) 143 (9) (2) 132 Realized (gain) loss (136) 4 (132) Tax effect 972 (3) 1 1 971 Net of tax (1,586) 4 (4) (1) (1,587) Balance at December 31, 2002 $(1,586) $ 29 $ (5) $ $(1,562) We anticipate that gains of $29 million, net of tax, will be realized during 2003 as (1) fuel hedge contracts settle and (2) the related aircraft fuel purchases being hedged are consumed and recognized in expense. For additional information regarding our fuel hedge contracts, see Note 4. See Note 11 for further information related to the additional minimum pension liability. Note 15. Geographic Information SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information" (SFAS 131), requires us to disclose certain information about our operating segments. Operating segments are defined as components of an enterprise with separate financial information which is evaluated regularly by the chief operating decision-maker and is used in resource allocation and performance assessments. We are managed as a single business unit that provides air transportation for passengers and cargo. This allows us to benefit from an integrated revenue pricing and route network that includes Delta-mainline, ASA and Comair. The flight equipment of all three carriers is combined to form one fleet which is deployed through a single route scheduling system. When making resource allocation decisions, our chief operating decision-maker evaluates flight profitability data, which considers aircraft type and route economics, but gives no weight to the financial impact of the resource allocation decision on an individual carrier basis. Their objective in making resource allocation decisions is to maximize our consolidated financial results, not the individual results of Delta-mainline, ASA and Comair. Operating revenues are assigned to a specific geographic region based on the origin, flight path and destination of each flight segment. Our operating revenues by geographic region for the years ended December 31, 2002, 2001 and 2000, are summarized in the following table: (in millions) 2002 2001 2000 North America $ 10,778 $ 11,288 $ 14,004 Atlantic 1,860 1,823 1,988 Pacific 127 222 297 Latin America 540 546 452 Total $ 13,305 $ 13,879 $ 16,741 Our tangible assets consist primarily of flight equipment which is mobile across geographic markets. Accordingly, assets are not allocated to specific geographic regions. Note 16. Asset Writedowns, Restructuring and Related Items, Net 2002 In 2002, we recorded net charges totaling $439 million ($277 million net of tax, or $2.25 diluted earnings per share) in asset writedowns, restructuring and related items, net on our Consolidated Statements of Operations, as follows: Fleet Changes During 2002, we made significant changes in our fleet plan (1) to reduce costs through fleet simplification and capacity reductions and (2) to decrease capital expenditures through aircraft deferrals. These actions resulted in $225 million in net asset impairments and other charges, which are discussed below. During the September 2002 quarter, we recorded an impairment charge, shown in the table below, related to 59 owned B-727 aircraft. The impairment of 23 B-727 aircraft used in operations resulted from a further reduction in their estimated future cash flows and fair values since our impairment review in 2001. The impairment of 36 B-727 aircraft held for sale resulted from a further decline in their fair values less the cost to sell since our impairment review in 2001. The aircraft held for sale will be disposed of as part of our fleet simplification plan and are expected to be sold by December 31, 200 3, under an existing agreement. The net book value of these aircraft held for sale is included in other noncurrent assets on our C~nsolidated Balance Sheets at December 31, 2002, and is not material; these aircraft are not included in the aircraft fleet table on page 70 because they have been removed from service. During the September 2002 quarter, we also decided to temporarily remove our MD-11 aircraft from service beginning in early 2003. As a result of this decision, we recorded an impairment charge, shown in the table below, related to our eight owned MD-11 aircraft. This charge reflects the further reduction in estimated future cash flows a11:d fair ~alues-of these aircraft since our impairment review in 2001. The MD-11 aircraft will be replaced on international routes by B-767-300ER aircraft that are currently used in the domestic system. We will use smaller mainline aircraft to replace the B-767 aircraft on domestic routes, thereby reducing our domestic capacity. During the December 2002 quarter, we decided to return to service, beginning in 2003, nine leased B-737-300 aircraft to replace the B-767 aircraft on domestic routes. This decision was based on (1) capacity and operating cost considerations and (2) our inability to sublease the B-737 -300 aircraft due to the difficult business environment facing the airline industry after September 11, 2001. As discussed below, during the June 2001 quarter, we decided to remove the B-737-300 aircraft from service and recorded a reserve for future lease payments less estimated sublease income. Due to our decision to return these aircraft to service, we reversed the remaining $56 million reserve related to these B-737-300 aircraft. During the December 2002 quarter, we entered into an agreement with Boeing to defer 31 mainline aircraft previously scheduled for delivery in 2003 and 2004. As a result of these deferrals, we have no mainline aircraft scheduled for delivery during 2003 or 2004. We incurred a $30 million charge related to these deferrals. 59 60 During the December 2002 quarter, we decided to accelerate the retirement of 37 owned EMB-120 aircraft to achieve costs savings and operating efficiencies. We plan to remove these aircraft from service beginning in 2003. The accelerated retirement of these aircraft as well as a reduction in their estimated future cash flows and fair values resulted in an impairment charge. During 2002, we recorded the following impairment charges for our owned B-727, MD-11 and EMB-120 aircraft: Used in Operations Held for Sale No. of No. of Spare (dollars in millions) Writedown< 1 > Aircraft Writedown Aircraft Subtotal Parts< 2 > Total B-727 $ 24 23 $ 37 36 $ 61 $ - $ 61 MD-11 141 8 141 18 159 EMB-120 27 37 27 4 31 Total $192 $ 37 $229 $ 22 $ 251 (I) The fair value of aircraft used in operations was determined using third-party appraisals. (2) Charges related to the writedown of the related spare parts inventory to their net realizable value. Workforce Reductions We recorded a $127 million charge related to our decision in October 2002 to reduce staffing by up to approximately 8,000 jobs across all work groups, excluding pilots, to further reduce operating costs. We offered eligible non-pilot employees several programs, including voluntary severance, leaves of absence and early retirement. Approximately 3,900 employees elected to participate in one of these programs. Involuntary reductions will affect up to approximately 4,000 employees and are expected to be completed by May 2003. The total charge includes (1) $51 million for costs associated with the voluntary programs that were recorded as special termination benefits under our pension and postretirement medical benefit obligations (see Note 11) and (2) $76 million for severance and related costs. Surplus Pilots and Grounded Aircraft We recorded $93 million in expenses for the temporary carrying cost of surplus pilots and grounded aircraft related to our capacity reductions which became effective on November 1, 2001. This cost also includes related requalification training and relocation costs for certain pilots. Other We also recorded (1) a $23 million gain related to the adjustment of certain prior year restructuring reserves based on revised estimates of remaining costs; (2) a $14 million charge associated with our decision to close certain leased facilities; and (3) a $3 million charge related to other items. 2001 In 2001, we recorded charges totaling $1.1 billion ($695 million net of tax, or $5.63 diluted earnings per share) in asset write- downs, restructuring and related items, net on our Consolidated Statements of Operations, as follows: Workforce Reductions We recorded a $566 million charge relating to our decision in 2001 to reduce staffing across all workgroups due to the capacity reductions we implemented as a result of the September 11 terrorist attacks. We offered eligible employees several programs, including voluntary severance, leaves of absence and early retirement. Approximately 10,000 employees elected to participate in one of the voluntary programs. Involuntary reductions were expected to affect up to approximately 1,700 employees - up to 1,400 pilots and 300 employees from other workgroups. The total charge includes $475 million for costs associated with the early retirement and certain voluntary leave of absence programs which are recorded as special termination benefits under our pension and postretirement medical benefit obligations (see Note 11). The remaining $91 million relates to severance and related costs. Fleet Changes As a result of the effects of the September 11 terrorist attacks on our business and the related decline in aircraft values, we recorded $286 million in asset writedowns. These writedowns include (1) the impairment of 16 MD-90 and eight MD-11 owned aircraft, which reflects further reductions in the estimated future cash flows and fair values of these aircraft since our impairment review in 1999, as well as a revised schedule for retiring these aircraft; (2) charges related to the accelerated retirement of 40 owned B-727 aircraft by 2003; and (3) the writedown to fair value of 18 owned L-1011 aircraft. These charges are summarized in the table below: Used in Operations Held for Sale No. of No. of (dollars in millions) Writedown> Aircraft Writedown Aircraft Total MD-90 $ 98 16 $ - $ 98 MD-11 93 8 93 B-727-200 81 36 2 4 83 L-1011 12 18 12 Total $ 272 $ 14 $ 286 (1) The fair value of aircraft used in operations was determined using third-party appraisals. The net book value of the aircraft held for sale is included in other noncurrent assets on our Consolidated Balance Sheets at December 31, 2001, and is not material. In addition, we recorded a $71 million reserve related to our decision to remove nine leased B-737-300 aircraft from service to more closely align capacity and demand, and to improve scheduling and operating efficiency. The reserve consisted of future lease payments for these aircraft less estimated sublease income. We also recorded an additional $6 million charge for the writedown to net realizable value of related aircraft spare parts. Surplus Pilots and Grounded Aircraft We recorded $30 million in expenses for the temporary carrying cost of surplus pilots and grounded aircraft related to our capacity reductions which became effective on November 1, 2001. This cost also includes related requalification training and relocation costs for certain pilots. Other We recorded $160 million in charges that include (1) an $81 million charge related to the write-off of previously capitalized amounts that would provide no future economic benefit due to our decision to cancel or delay certain airport and technology projects following September 11, 2001; (2) a $63 million charge related to contract termination costs; (3) a $9 million charge related to the write-off of certain receivables, primarily those of foreign air carriers and other related businesses, that we believe became uncollectible as a result of those businesses' weakened financial condition after September 11, 2001; and ( 4) a $7 million charge related to our decision to close certain facilities. In 2000, we recorded charges totaling $108 million ($66 million net of tax, or $0.53 basic and $0.50 diluted earnings per share) in asset writedowns, restructuring and related items, net on our Consolidated Statements of Operations, as follows: Workforce Reductions We recorded an $86 million charge relating to our decision to offer an early retirement medical option program to enable eligible employees to retire with continued medical coverage without paying certain early retirement medical premiums. Approximately 2,500 employees participated in this program. Other We recorded a $22 million restructuring charge relating to our decision to close our Pacific gateway in Portland, Oregon. 61 62 N ates to the Consolidated Financial Statements Note 17. Restructuring and Other Reserves The following table shows changes in our restructuring and other reserve balances as of December 31, 2002, 2001 and 2000, and the associated activity for the years then ended: Restructuring and Other Charges Severance and Related Costs Leased Facilities 2002 Workforce 2001 Workforce (in millions) Aircraft and Other Reduction Programs Reduction Programs Balance at December 31, 1999 $ $ 41 $ $ Additional costs and expenses 22 Payments (7) Balance at December 31, 2000 56 Additional costs and expenses 71 24 91 Payments (1) (6) (44) Balance at December 31, 2001 70 74 47 Additional costs and expenses 14 76 Payments (14) (9) (5) (35) Adjustments (56) (14) (9) Balance at December 31, 2002 $ $ 65 $ 71 $ 3 At December 31, 2002, the facilities and other reserve represents costs related primarily to (1) future lease payments for facilities closures and (2) contract termination fees. During 2002, we recorded a $14 million charge related to our decision in 2002 to close certain facilities and a $14 million adjustment to prior year reserves based on revised estimates of remaining costs. The leased aircraft reserve represents future lease payments for B-737 aircraft previously removed from service prior to the lease expiration date, less estimated sublease income. Due to changes in our fleet plan during the December 2002 quarter, these air- craft will be returned to service in 2003. Therefore, we reversed the remaining $56 million balance of this reserve. The severance and related costs reserve represents future payments associated with our 2002 and 2001 voluntary and involuntary workforce reduction programs. At December 31, 2002, the remaining $71 million balance related to the 2002 workforce reduction programs represents severance and medical benefits for employees who received severance or are participating in certain leave of absence programs; this amount will be paid during 2003. At December 31, 2002, the remaining $3 million balance related to the 2001 workforce reduction programs primarily consists of severance for international employees that will be paid during early 2003 in accordance with local country laws and regulations. During 2002, we also recorded a $9 million adjustment to the 2001 reserve based on revised estimates of the remaining costs, including (1) the adjustment of medical benefits for certain employees participating in the leave of absence programs who returned to the workforce earlier than originally scheduled and (2) the change in the number of pilot furloughs from up to 1,400 to approximately 1,100. See Note 16 for additional information related to the charges discussed above. Note 18. Earnings (Loss) per Share We calculate basic earnings (loss) per share by dividing the income (loss) available to common shareowners by the weighted average number of common shares outstanding. Diluted earnings (loss) per share includes the dilutive effects of stock options and con- vertible securities. To the extent stock options and convertible securities are anti-dilutive, they are excluded from the calculation of diluted earnings (loss) per share. The following table shows our computation of basic and diluted earnings (loss) per share: Years Ended December 31, (in millions, except per share data) Basic: Net income {loss) excluding cumulative effect of change in accounting principle Dividends on allocated Series B ESOP Convertible Preferred Stock Net income (loss) available to common shareowners, excluding cumulative effect of change in accountirig principle Weighted average shares outstanding Basic earnings {loss) per share excluding cumulative effect of change in accounting principle Diluted: Net income (loss) available to common shareowners, excluding cumulative effect of change in accounting principle Income tax effect assuming conversion of allocated Series B ESOP Convertible Preferred Stock Income (loss) available to common shareowners including assumed conversion Weighted average shares outstanding Additional shares assuming: Exercise of stock options Conversion of allocated Series B ESOP Convertible Preferred Stock Conversion of performance-based stock units Weighted average shares outstanding, as adjusted Diluted earnings (loss) per share excluding cumulative effect of change in accounting principle 2002 $ (1,272) (15) $ (1,287) 123.3 $ (10.44) $ (1,287) $ (1,287) 123.3 123.3 $ (10.44) 2001 $ (1,216) (14) $ (1,230) 123.1 $ (9.99) $ (1,230) $ (1,230) 123.1 123.1 $ (9.99) 2000 $ 928 (13) $ 915 123.8 $ 7.39 $ 915 8 $ 923 123.8 1.6 5.4 0.2 131.0 $ 7.05 For the years ended December 31, 2002, 2001 and 2000, we excluded from the diluted earnings (loss) per share computation (1) 54.5 million, 44.3 million and 23.4 million stock options, respectively, because the exercise price of the options was greater than the average price of common stock and (2) 6.9 million, 6.5 million and zero additional shares, respectively, because their effect on earnings (loss) per share was anti-dilutive. Note 19. Stabilization Act On September 22, 2001, the Air Transportation Safety and System Stabilization Act (Stabilization Act) became effective. The Stabilization Act is intended to preserve the viability of the U.S. air transportation system following the terrorist attacks on September 11, 2001 by, among other things, (1) providing for payments from the U.S. Government totaling $5 billion to com- pensate U.S. air carriers for losses in~urred from September 11, 2001 through December 31, 2001 as a result of the September 11 terrorist attacks and (2) permitting the Secretary of Transportation to sell insurance to U.S. air carriers. Our allocated portion of compensation under the Stabilization Act was $668 million. Due to uncertainties regarding the U.S. government's calculation of compensation, we recognized $634 million of this amount in our 2001 Consolidated Statement of Operations. We recognized the remaining $34 million of compensation in our 2002 Consolidated Statement of Operations. We received $112 million and $556 million in cash for the years ended December 31, 2002 and 2001, respectively, under the Stabilization Act. 63 Notes to the Consolidated Financial Statements Subsequent to September 11, 2001, our insurance providers reduced our coverage and significantly increased our premium rates for war and terrorism risk insurance. Under the provisions of the Stabilization Act, the Federal Aviation Administration (FM) has been selling U.S. airlines excess war and terrorism risk insurance coverage since the September 11 terrorist attacks. Effective January 24, 2003, under the Homeland Security Act, the FM is required to sell passenger, third-party (ground damage) and air- craft hull war and terrorism risk insurance to U.S. airlines through August 31, 2003. Note 20. Related Party Transaction The Delta Employees Credit Union (DECU) is an independent entity that is chartered to provide banking and financial services to our employees, former employees and certain relatives of these persons. At December 31, 2002, we had a $71 million liability to DECU recorded in accounts payable, deferred credits and other accrued liabilities on our Consolidated Balance Sheet. The lia- bility results from a timing difference in funding a portion of our 2002 year end payroll and is reflected as a non-cash transaction on our Consolidated Statement of Cash Flows for the year ended December 31, 2002. We paid the liability on January 2, 2003. Note 21. Valuation and Qualifying Accounts The following table shows the valuation and qualifying accounts as of December 31, 2002, 2001 and 2000, and the associated a~tivity for the years then ended: (in millions) Balance at December 31, 1999 Additional costs and expenses Payments and deductions Balance at December 31, 2000 Additional costs and expenses Payments and deductions Balance at December 31, 2001 Additional costs and expenses Payments and deductions Balance at December 31, 2002 $ $ Leased Aircraft< !) 71 (1) 70 (70) Restructuring and Other Charges< !) $ 41 $ 22 (7) 56 115 (50) 121 90 (72) 139 (1) See Note 17 for additional information related to leased aircraft and restructuring and other charges. Allowance for: U ncollectible Accounts Receivable< 2 > $ 39 $ 15 (23) 31 18 (6) 43 21 (31) 33 Obsolescence of Expendable Parts & Supplies Inventory<3 > $ 104 $ 22 (2) 124 38 (23) 139 51 (7) 183 (2) The payments and deductions related to the allowance for uncollectible accounts receivable represent the write-off of accounts considered to be uncollectible, less recoveries. (3) These additional costs and expenses in 2001 and 2002 include the charges related to the writedown of certain aircraft spare parts inventory to their net realizable value (see Note 16). Note 22. Subsequent Events (Unaudited) ENHANCED EQUIPMENT TRUST CERTIFICATES On January 30, 2003, we issued, in a private placement, $392 million aggregate principal amount of insured Pass Through Certificates, Series 2003-1 G (Certificates). The certificates bear interest at floating rates based on LIBOR + 0.75% and require principal payments from 2003 to 2008. This financing is secured by two B-737-800 and 10 B-767-300ER aircraft owned by us. The net proceeds of this financing were made available for general corporate purposes. CONTRACT CARRIER AGREEMENT During February 2003, we amended our contract carrier agreement with Chautauqua to increase from 22 to 34 the number of aircraft Chautauqua will operate for us. All of these aircraft are scheduled to be in service under the Delta Connection program by the end of 2003. We estimate that the total fair value of these additional aircraft that Chautauqua could assign to us or require that we purchase if we were to terminate this agreement without cause is approximately $200 million (see Note 9). As part of this amended agreement, we received a warrant to purchase up to an additional 720,000 shares of Republic common stock for (1) $12.50 per share, if the warrant is exercised prior to the completion of Republic's initial public offering of common stock (IPO) or (2) the price per share at which Republic common stock is sold in the IPO, if the warrant is exercised after or in connection with the IPO. The warrant is exercisable in whole or in part at any time until February 7, 2013. The fair value of this warrant on the date received was not material. Note 23. Quarterly Financial Data (Unaudited) The following table summarizes our unaudited quarterly results of operations for 2002 and 2001: 2002 Three Months Ended (in milliom, except per share data) March 31 June 30 September 30 December 31 Operating revenues $ 3,103 $ 3,474 $ 3,420 $ 3,308 Operating loss $ (435) $ (127) $ (385) $ (362) Net loss $ (397) $ (186) $ (326) $ (363) Basic and diluted loss per share0 > $ (3.25) $ (1.54) $ (2.67) $ (2.98) 2001 Three Months Ended (in millions, except per share data) March 31 June 30 September 30 December 31 Operating revenues $ 3,842 $ 3,776 $ 3,398 $ 2,863 Operating loss $ (115) $ (114) $ (251) $ (1,122) Net loss $ (133) $ (90) $ (259) $ (734) Basic and diluted loss per share0 > $ (1.11) $ (0.76) $ (2.13) $ (5.98) (1) The sum of the quarterly earnings per share does not equal the annual_ earnings per share due to changes in average shares outstanding. Our financial results for the years ended December 31, 2002 and 2001 were materially impacted by certain events, as discussed below: During the six months ended June 30, 2001, public concern over a possible strike by Delta pilots relating to then ongoing collective bargaining negotiations caused some customers to make reservations and travel with airlines other than Delta. On June 20, 2001, Delta pilots ratified a new collective bargaining agreement, avoiding a possible strike. On March 26, 2001, Comair pilots began a strike, which continued until June 22, 2001 when they ratified a new collective bargaining agreement. As a result of this 89-day strike, Comair suspended its operations between March 26, 2001 and July 1, 2001. Comair resumed partial service on July 2, 2001, and gradually began restoring service during the remainder of the year. Service was fully restored to pre-strike levels during January 2002. Prior to September 11, 2001, the slowing U.S. and world economies reduced the demand for air travel among both business and leisure passengers. This decline in demand negatively impacted our passenger traffic and yield in 2001 and 2002. The business environment significantly worsened as a result of the September 11 terrorist attacks. ~ee No.te 16 for information regarding certain charges and costs we recorded in 2001 as a result of these attacks. During 2002, we made significant changes in our fleet plan to simplify our aircraft fleet to reduce capacity and to decrease capital expenditures through aircraft deferrals. See Note 16 for information related to charges and other costs associated with these fleet changes. 65 66 To the Board of Directors and Shareowners' of Delta Air Lines, Inc.: We have audited the accompanying consolidated balance sheet of Delta Air Lines, Inc. (a Delaware corporation) and subsidiaries ( the "Company'') as of December 31, 2002, and the related consolidated statements of operations, cash flows and shareowners' equity for the year then ended. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit. The consolidated financial statements of Delta Air Lines, Inc. as of December 31, 2001, and for each of the two years in the period ended December 31, 2001, before the revisions dis- cussed below to Notes 5, 9, 17 and 21 to the consolidated financial statements, were audited by other auditors who have ceased operations. Those auditors expressed an unqualified opinion on those financial statements in their report dated January 23, 2002. Their report contained an explanatory paragraph related to the Company's change in its method of accounting for derivative instruments and hedging activities effective July 1, 2000 as discussed in Note 4 to the consolidated financial statements. We conducted our audit in accordance with auditing standards generally accepted in the United States of America. Those stan- dards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the finan- cial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion, such 2002 consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2002 and the results of its operations and its cash flows for the year then ended in conformity with accounting principles generally accepted in the United States of America . .A5 discussed in Note 5 to the consolidated financial statements, effective January 1, 2002, the Company changed its method of accounting for goodwill and other intangible assets to conform to Statement of Financial Accounting Standards No. 142 ("SFAS 142") . .A5 discussed above, the financial statements of the Company as of December 31, 2001, and for each of the two years in the period ended December 31, 2001, were audited by other auditors who have ceased operations. These consolidated financial statements have been revised as follows: k described in Note 5, the Company adopted the provisions of SFAS 142 as ofJanuary 1, 2002. These consolidated financial statements have been revised to include the disclosures required by SFAS 142. In Note 9, the Company has disclosed the amount of expenses incurred related to contract carrier agreements. These consolidated financial statements have been revised to include such disclosures for 2001 and 2000. In Note 17, the Company has disclosed the amounts of the additional costs and expenses and payments related to restructuring and other reserves for leased aircraft and facilities and other items. These consolidated financial statements have been revised to include such disclosures for 2001 and 2000. In Note 21, the Company has disclosed the amounts of additional costs and expenses and deductions related to the allowance for obsolescence of expendable parts and supplies inventories. These consolidated financial statements have been revised to include such disclosures for 2001 and 2000. We audited the disclosures in Notes 5, 9, 17 and 21 that were included to revise the 2001 and 2000 consolidated financial statements. In our opinion, such disclosures are appropriate. However, we were not engaged to audit, review, or apply any procedures to the 2001 and 2000 consolidated financial statements of the Company other than with respect to such disclosures and, accordingly, we do not express an opinion or any other form of assurance on the 2001 and 2000 consolidated financial statements taken as a whole. Adan ta, Georgia January 31, 2003 Report of Independent Public Accountants The following is a copy of the audit report previously issued by Arthur Andersen LLP in connection with Deltas Annual Report for the year ended December 31, 2001. This audit report has not been reissued by Arthur Andersen LLP. To Delta Air Lines, Inc.: We have audited the accompanying consolidated balance sheets of Delta Air Lines, Inc. (a Delaware corporation) and sub- sidiaries as of December 31, 2001 and 2000, and the related consolidated statements of operations, cash flows and shareowners' equity for each of the three years in the period ended December 31, 2001. These financial statements are the responsibility of the company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by manage- ment, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred co above present fairly, in all material respects, the consolidated financial posi- tion of Delta Air Lines, Inc. and subsidiaries as of December 31, 2001 and 2000, and the consolidated results of their opera- tions and their cash flows for each of the three years in the period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States. As discussed in Note 4 to the consolidated financial statements, effective July 1, 2000, Delta Air Lines, Inc. changed its method of accounting for derivative instruments and hedging activities. ~ Atlanta, Georgia January 23, 2002 67 68 For the years ended December 31, 2002- 1998 (in millions, except per share data) 2002< 1> 2001 (Z) 2000< 3) 1999< 4 ) 1998 Operating revenues $ 13,305 $ 13,879 $ 16,741 $ 14,883 $ 14,312 Operating expenses 14,614 15,481 15,104 13,565 12,509 Operating income (loss) (1,309) (1,602) 1,637 1,318 1,803 Interest income (expense), net< 5 > (610) (410) (257) (126) (66) Miscellaneous income (expense), net< 6 > (2) 80 328 901 39 Loss on extinguishment of ESOP Notes (42) Fair value adjustments of SFAS 133 derivatives (39) 68 (159) Income (loss) before income taxes and cumulative effect of change in accounting principle (2,002) (1,864) 1,549 2,093 1,776 Income tax benefit (provision) 730 648 (621) (831) (698) Net income (loss) before cumulative effect of change in accounting principle (1,272) (1,216) 928 1,262 1,078 Net income (loss) after cumulative effect of change in accounting principle (1,272) (1,216) 828 1,208 1,078 Preferred stock dividends (15) (14) (13) (12) (11) Net income (loss) attributable to common shareowners $ (1,287) $ (1,230) $ 815 $ 1,196 $ 1,067 Earnings (loss) per share before cumulative effect of change in accounting principle < 7 > Basic $ (10.44) $ (9.99) $ 7.39 $ 9.05 $ 7.22 Diluted $ (10.44) $ (9.99) $ 7.05 $ 8.52 $ 6.87 Earnings (loss) per share< 7 > Basic $ (10.44) $ (9.99) $ 6.58 $ 8.66 $ 7.22 Diluted $ (10.44) $ (9.99) $ 6.28 $ 8.15 $ 6.87 Dividends declared per common share $ 0.10 $ 0.10 $ 0.10 $ 0.10 $ 0.10 Other Financial and Statistical Data For the years ended December 31, 2002-1998 2002< 1> 2001 (Z) 2000< 3) 1999< 4 ) 1998 Total assets (millions) $ 24,720 $ 23,605 $ 21,931 $ 19,942 $ 14,727 Long-term debt and capital leases (excluding current maturities) (millions) $ 10,174 $ 8,347 $ 5,896 $ 4,303 $ 1,720 Shareowners' equity (millions) $ 893 $ 3,769 $ 5,343 $ 4,908 $ 4,077 Shares of common stock outstanding at year end< 7 > 123,359,205 123,245,666 123,013,372 132,893,470 141,514,262 Revenue passengers enplaned (thousands) 107,048 104,943 119,930 110,083 105,304 Available seat miles (millions) 141,719 147,837 154,974 147,073 142,154 Revenue passenger miles (millions) 102,029 101,717 112,998 106,165 103,342 Operating revenue per available seat mile 9.39 9.39 10.80 10.12 10.07 Passenger mile yield 12.08 12.74 13.86 13.14 12.99 Operating cost per available seat mile 10.31 10.47 9.75 9.22 8.80 Passenger load factor 71.99% 68.80% 72.91% 72.18% 72.70% Breakeven passenger load factor 79.64% 77.31% 65.29% 65.37% 62.94% Available ton miles (millions) 21,548 22,282 22,925 21,245 20,312 Revenue ton miles (millions) 11,698 11,752 13,058 12,227 12,052 Operating cost per available ton miles 67.82 69.48 65.88 63.85 61.58 (1) Includes a $439 million charge ($271 million net of tax, or $2.25 diluted EPS) for asset writedowns, restructuring and related items, net; a $34 million gain ($22 million net of tax, or $0.17 diluted EPS) for Stabilization Act compensation; and a $94 million charge ($59 million net of tax, or $0. 47 diluted EPS) for other income and expense items (see pages 16-17 of Management's Discussion and Analysis). (2) Includes a $1. l billion charge ($695 million net of tax, or $5.63 diluted EPS) for asset writedowns, restructuring and related items, net; a $634 million gain ($392 million net of tax, or $3.18 diluted EPS) for Stabilization Act compensation; and a $186 million gain ($114 million net of tax, or $0.92 diluted EPS) for other income and expense items (see pages 16-17 of Management's Discussion and Analysis). (3) Includes a $108 million charge ($66 million net of tax, or $0.50 diluted EPS) for asset writedowns, restructuring and related items, net; a $151 million gain ($93 million net of tax, or $0.70 diluted EPS) for other income and expense items; and a $164 million cumulative effect, non-cash charge ($100 million net of tax, or $0.77 diluted EPS), resulting.from our adoption of SPAS 133 on July 1, 2000 (see pages 18-19 of Management's Discussion and Analysis). (4) Includes a $469 million charge ($286 million net of tax, or $1.94 diluted EPS) for asset writedowns; $927 million gain ($565 million net of tax, or $3.83 diluted EPS) from the sale of certain investments; an $89 million non-cash charge ($54 million net of tax, or $0.37 diluted EPS) from the cumulative effect of a change in accounting principle resulting from our adoption on January 1, 1999 of SAB 101; and a $40 million charge ($24 million net of tax, or $0.16 diluted EPS) for the early extinguishment of certain debt obligations. . (5) Includes interest income. (6) Includes gains (losses) from the sale of investments. (1) All earnings per share amounts for 1998 have been restated to reflect the two-for-one common stock split that became effective on November 2, 1998. Delta Air Lines, Inc. provides air transportation for passengers and cargo throughout the United States and around the world. AB of February 1, 2003, Delta (including its wholly owned subsidiaries, Atlantic Southeast Airlines, Inc. and Comair, Inc.) served 219 domestic cities in 47 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, as well as 48 cities in 32 countries. With its domestic and international codeshare partners, Delta's route network covers 237 domestic cities in 48 states, and 203 cities in 78 countries. Based on calendar 2002 data, Delta is the second-largest carrier in terms of passengers carried, and third-largest as measured by operating revenues and revenue passenger miles flown. Delta is the leading U.S. airline across the Atlantic offering the most daily flight departures, serving the largest number of nonstop markets and carrying more passengers than any other U.S. airline. Delta is a Delaware corporation headquartered in Atlanta, Georgia. Delta is subject to government regulation under the Federal Aviation Act of 1958, as amended, as well as many other federal, state and foreign laws. Shareowner Information TRANSFER AGENT, REGISTRAR, AND DIVIDEND PAYING AGENT FOR COMMON STOCK Registered shareowner inquiries related to stock transfers, address changes, lost stock certificates, dividend payments or account consolidations should be directed to: Wells Fargo Shareowner Services P.O. Box 64854 St. Paul, MN 55164-0854 Telephone (800) 259-2345 or (651) 450-4064 www.wellsfargo.com/ shareownerservices SHAREOWN ER SERVICE PLUS PLAN5 M Investors may purchase Delta common stock under this program, which is sponsored and administered by Wells Fargo Shareowner Services. All correspondence and inquiries concerning the pro- gram should be directed to: Delta Air Lines, Inc. cl o Wells Fargo Shareowner Services P.O. Box 64863 St. Paul, MN 5 5164-0863 Telephone (800) 259-2345 or (651) 450-4064 ORM 10-K AND OTHER FINANCIAL INFORMATION A copy of the Form 10-K for the year ended December 31, 2002 and other financial reports filed by Delta with the SEC is avail- able on Delta's Web site at www.delta.com or the SEC's Web site at www.sec.gov, or may be obtained without charge by calling (866) 240-0597 or by writing to: Delta Air Lines, Inc. Investor Relations, Department 829 P. 0. Box 20706 Atlanta, Georgia 30320-6001 A copy of this Annual Report can be found on Delta's Web site, www.delta.com. Registered shareowners and participants in the Delta Family-Care Savings Plan may elect to receive future annual meeting materials electronically by signing up at www.delta.com/inside/investors/index.jsp AVAILABILITY OF ANNUAL REPORT ON COMMUNITY AFFAIRS AND ANNUAL REPORT ON GLOBAL DIVERSITY Copies of these reports are available online at www.delta.com. INVESTOR RELATIONS Telephone inquiries related to financial information, other than requests for financial documents, may be directed to Delta Investor Relations at (866) 715-2170. INDEPENDENT AUDITORS Deloitte & Touche LLP 191 Peachtree Street, N .E., Suite 1500 Atlanta, GA 30303-1924 COM MON STOCK Delta's Common Stock is traded on the New York Stock Exchange under the ticker symbol DAL. AB of December 31, 2002, there were 22,390 registered owners of common stock. MARKET PRICES AND DIVIDENDS Price of Year 2002 Common Stock Quarter Ended: High Low March 31 $ 38.69 $ 28.52 June 30 32.65 18.30 September 30 20.12 8.30 December 31 14.09 6.10 Price of Year 2001 Common Stock Quarter Ended: High Low March 31 $ 52.94 . $ 37.51 June 30 48.05 37.80 September 30 46.56 20.00 December 31 31.15 22.20 AVAILABILITY OF EQUAL EMPLOYMENT OPPORTUNITY REPORT Cash Dividends per Common Share $ 0.025 0.025 0.025 0.025 Cash Dividends eer Common Share $ 0.025 0.025 0.025 0.025 A copy of Delta's Equal Employment Opportunity Report is available without charge upon written request to: Delta Air Lines, Inc. Equal Opportunity, Department 955 P.O. Box 20706 Atlanta, Georgia 30320-6001 69 MAINLINE Al RC RAFT FLEET AIRCRAFT FLEET AT DECEMBER 31, 2002 Our mainline fleet strategy is designed to achieve Current Fleet operational and cost efficiencies through fleet Capital Operating Average modernization. Our long-term agreement with Aircraft Type Owned Lease Lease Total Age The Boeing Company (Boeing) covers firm B-727-200 18 3 21 23.5 orders, options and rolling options for certain B-737-200 42 10 52 17.8 aircraft through calendar year 2017. This agree- B-737-300 26 26 16.1 ment supports our plan for disciplined growth, B-737-800 71 71 2.2 aircraft rationalization and fleet replacement. It B-757-200 77 3 41 121 11.3 B-767-200 15 15 19.6 also gives us certain flexibility to adjust scheduled B-767-300 4 24 28 12.9 aircraft deliveries and to substitute between air- B-767-300ER 51 8 59 6.9 craft models and aircraft types. The majority of B-767-400 21 21 1.8 the aircraft under firm order from Boeing will be B-777-200 8 8 2.9 used to replace older aircraft. During 2002, we MD-11 8 7 15 8.9 deferred delivery of 31 mainline aircraft. As a MD-88 63 57 120 12.5 70 result of these deferrals, we have no mainline MD-90 16 16 7.1 aircraft deliveries scheduled in 2003 or 2004. EMB-120 29 29 11.8 ATR-72 4 15 19 8.5 'Our long-term plan is to reduce our mainline CRJ-100/200 73 122 195 3.7 aircraft fleet to three family types. We believe CRJ-700 15 15 0.3 fleet standardization will improve reliability and Total 473 45 313 831 9.0 produce long-term cost savings. Consistent with this plan, we will retire our last B-727 aircraft in AIRCRAFT DELIVERY SCHEDULE AT DECEMBER 31, 2002 April 2003. Due to the weak demand environ- Delivery in Calendar Year Ending ment, we will temporarily ground the entire After MD-11 fleet by March 31, 2004. As a result Aircraft on Firm Order 2003 2004 2005 2006 2006 Total of these actions, by early 2004, we will operate B-737-800 19 19 23 61 a mainline fleet composed entirely of two-pilot, B-777-200 2 3 5 two-engine aircraft. CRJ-100/200 31 31 Our fleet at December 31, 2002, includes the fol- CRJ-700 20 23 43 lowing 25 aircraft that have been temporarily Total 51 23 21 22 23 140 grounded: 14 B-737-200, eight B-737-300 and three B-767-200 aircraft. These aircraft are AIRCRAFT ON OPTION AT DECEMBER 31, 2002 included in the table to the right. Delivery in Calendar Year Ending REGIONAL JET AIRCRAFT FLEET After Rolling Our regional jet program offers service to Aircraft on OptionC1 l 2003 2004 2005 2006 2006 Total Options small and medium-sized cities and enables us B-737-800 4 8 10 38 60 231 to supplement mainline frequencies and service B-757-200 3 6 6 5 20 43 to larger cities. In 2000, ASA and Comair B-767-300/300ER 2 2 6 10 9 entered into agreements with Bombardier, Inc. B-767-400 2 2 2 18 24 3 to purchase a total of 94 Canadair Regional Jet B-777-200 2 5 1 12 20 14 (CRJ) aircraft, including 69 CRJ-200 aircraft CRJ-100/200 27 38 33 99 197 CRJ-700 5 30 30 100 165 with a mix of 40 and 50 seats, and 25 CRJ-700 Total 43 91 84 278 496 300 aircraft with 70 seats. ASA and Comair also (1) Aircraft options have scheduled delivery slots, while rolling options replace options and are assigned received options to purchase 406 CRJ aircraft delivery slots as options expire or are exercised. through 2010. In 2002, ASA and Comair each took delivery of their first CRJ-700 aircraft. Additionally, Comair now operates an all-jet fleet, having retired its last EMB-120 turbo prop air- craft in August 2002. !:! C: "' t ., bl) "' E ] C: ., u >- ..0 -0 ., -0 ;;: e C>. >- J:: C>. "' bl) 0 0 J:: C>. -;;; C: . g 'o -0 .,: ., u C: ~ u. ., u C: ., bl) .,: of 8 "' ~ ., > 0 u C: 0 ..::: ., -0 ;;; .!: C: 0 0 0 J:: C>. .,; c "' ! ~ ., al "' ~ "' >- ..0 -0 ., u ::, -0 e C>. -0 C: "' -0 ., C: bl) ;;; ., Cl PACIFIC OCEAN PACIFIC STANDARD TIME 4:00 MOUNTAIN Key to states in central Mexico 1. AGUASCALIENTES 2 . GUANAJUATO 3 . OUER~TARO 4 . HIDALGO 5. M~X ICO 6 . OISTRITO FEDERAL 7 . MORELOS 8 . TLAXCALA STANDARD TIME 5:00 ___ Codeshare routes are operated by one of Delta 's Worldwide PartnersTM 0 Destination served by Delta Air Lines Seasonal service Time zone (Legislated standard time zones shown. Observed time may differ.) GU LF OF MEXICO COMAIR'" .. = To: Seoul, Korea ! To: Tokyo, Japan ( To: Seoul, Korea ~ To: Guangzhou, China ~ H o n olulu Korea Hawaiian Islands (US) North America on the following for routes withi United States and M PAC FIC OCEAN CANADA 7 am -5 8 am -4 BR AZ I L\ Codeshare routes are operated - -- by one of Delta's Worldwide PartnersTM Codeshare route via French Rail connection Destination served by Delta Air lines Time ,one (Legislated standard time zones shown. ObseTVed time may differ.) * No local traffic rights in this marker Routes within Europe are shown on the- Europe inset. Routes within Southeast Asia are shown on the Southeast Asia inset. 805--HERZ. BOSMA & HERZEGOVINA LUX. LUXEMBOURG MAC. FORMER YUGOSLAV REPUBLIC OF MACEDONIA U.A.E. UNITED ARAB EMIRATES The names of countries in Europe can be-found on the urope lns.t The routes iodic:ated by the lines on the Wortdwide Rout. Mep are Intended-to refleaonly the-destinations of Defla AirUnes and its airline~; U- lines do not reflect-the actual routesflown to~ destina&>ns. R U; S S I A OCEAN . A .Delta